#white screen???

108 messages · Page 1 of 1 (latest)

austere raptor
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So I downloaded shadow on Linux and when I press start, it successfully loads into shadow but doesn't show my stream, it's just a white screen, what do I do?

spring path
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You most likely ticked software rendering

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You need to configure hardware decoding properly

austere raptor
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How do I install that? @spring path

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I have no idea what to do

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Man... I don't know what to do. @spring path

river ravine
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@austere raptor check the prerequisites for the Linux distro you use.

Install them.

austere raptor
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Do you know where they're at?

river ravine
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Try Ubuntu prerequisites on the repackaged website.

austere raptor
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Okay, where are they?

river ravine
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And don't forget the graphic drivers for your device.

austere raptor
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The gitlab kinda confused me and I'm new to Linux (using it for 2 months now)

river ravine
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I mean it's just one page.

austere raptor
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Yeah but

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A page with alot of info and steps

river ravine
austere raptor
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Oh wait

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I downloaded that

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The stable shadow, but the same thing occured

river ravine
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"packages prerequisites"

austere raptor
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Lemme see

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OH MY GOD

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I'm so dumb

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The prerequisites are clickable

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I'm actually stupid, you can legally call me stupid

river ravine
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My fault actually.

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Told Alex to put them that way.

austere raptor
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I just didn't know what to put

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Now I know

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Since I downloaded it, lemme see if shadow works

river ravine
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So install the prerequisites, and especially the graphics drivers for your local computer.

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What GPU do you got ?

austere raptor
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How do I uhh

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Give me a sec

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I have an old laptop alr? Here's my gpu:

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Intel mobile 4 series chipset

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That's what neofetch says to me

river ravine
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So Intel.

austere raptor
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Yeah

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My gpu old, I know

river ravine
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In the Ubuntu prerequisites, there's a command to install Intel drivers.

austere raptor
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May you tell me?

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Idk if I did it

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I did copy and paste the install link

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But I'm not sure if I did it correctly

river ravine
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Do it again and post a screenshot of the terminal window when the command has ended.

austere raptor
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Okay

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There we go

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I installed everything

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Hopefully that works

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Wth it still does the white screen thing

river ravine
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This is not the Intel drivers command.

austere raptor
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It's not?

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OH wait

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You mean the Intel drivers <8 command?

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Ehh, even if i download the Intel <8 command

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A difference isn't visual

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Any other solutions AK?

river ravine
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Post a screen of the Shadow launcher settings.

austere raptor
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Hopefully this is the correct settings for you @river ravine

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This issue is really bugging me

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And I am wasting days of shadow because of it

river ravine
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Uncheck software decoding.

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Should never be enabled.

austere raptor
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It doesn't let me use shadow when I do that

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That's why I don't know what to do

river ravine
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Just tell what happens without this option.

austere raptor
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R-300

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And I already updated my graphic driver so, I don't know what to do

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Software deciding is the only thing that makes the error go away for me

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But it caused more errors I believe

spring path
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grep "model name" /proc/cpuinfo|uniq && vainfo

austere raptor
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Model name? @spring path

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How do I find that

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You mean my computer model?

spring path
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send this command in a linux terminal, paste back here the results

austere raptor
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Oh okay I did it

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Here's the results for you

spring path
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model name should not me changed

austere raptor
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Oh

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Sorry, I shall do it again

spring path
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but anyway, this laptop won't do hardware decoding

austere raptor
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I can't use shadow?

spring path
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unlikely except if you manage to install GM45 third party driver and make vainfo command returns H264 (requires good linux skills)

austere raptor
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I am a noob at linux

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Do you have good Linux skills?

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Because, I wanna try every chance I can take.

spring path
austere raptor
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Manjaro? Alright, I'll distro hop lol

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It's getting pretty late

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Am I able to ask for help tomorrow when I have everything set?

austere raptor
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@spring path alright I downloaded the driver and it gave me a new error

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L-110

austere raptor
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Okay i fixed it by deleting the crash file but

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It crashes now.

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I don't know if I'll ever be able to use shadow again.

wary maple
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yo bro can u go over my problem and see if u have any solutions

austere raptor
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I'm not an expert

wary maple
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ma fault

austere raptor
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This issue has been solved, thank you guys.

river ravine
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Really ? Nice.