Trying to subscribe, VAT error? | Shadow (ENG) | Page 1

main fractal Dec 6, 2022, 9:55 PM

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I keep getting an error saying there was issues calculating the VAT, I'm not sure what this means?

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Trying to subscribe, VAT error?

summer ether Dec 6, 2022, 10:21 PM

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Could be that the country set on your payment account doesn't match with Shadow's information. In this case the VAT calcation cannot be made.

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Please check this.

main fractal Dec 6, 2022, 11:30 PM

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Both are set to US

heavy scarab Dec 7, 2022, 12:19 AM

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Shadow - Support (EN)

Support Request Form

main fractal Dec 7, 2022, 3:01 AM

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you- thank you

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it wasn't the country

#Trying to subscribe, VAT error?