#cant reset shadow

17 messages · Page 1 of 1 (latest)

normal obsidian
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There was an error when trying to reset your VM, please try again later or contact support.

obsidian bison
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Try again later or contact support

normal obsidian
obsidian bison
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I mean it told you what to do

normal obsidian
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Still the same thing

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Can I reset shadow via settings on the shadow or I have to do on the siteC

obsidian bison
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Just contact support

normal obsidian
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Via email

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Gonna take 2-3 days for a reset

proper abyss
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Is your shadow fully shut down first

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Make sure it’s shut down then try a reset

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If not contact support

normal obsidian
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Ok

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Will try

normal obsidian
obsidian bison
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You were trying to do it while your shadow was still on? Why?