power upgrade | Shadow (ENG) | Page 1

violet flax Oct 25, 2022, 4:32 PM

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@merry rivet

exotic lava Oct 25, 2022, 4:33 PM

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How is power

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How much

merry rivet Oct 25, 2022, 4:34 PM

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violet flax

How many days till your billing date?

violet flax Oct 25, 2022, 4:35 PM

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Nov 11th

merry rivet Oct 25, 2022, 4:35 PM

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exotic lava How is power

Power Upgrade monthly price: 14,99€/$/£, CA$19.99, 19.99 CHF.

merry rivet Oct 25, 2022, 4:35 PM

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violet flax Nov 11th

Hmm.. Not sure then.. How much in your account?

violet flax Oct 25, 2022, 4:35 PM

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100

merry rivet Oct 25, 2022, 4:36 PM

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What's your usual bill amount?

violet flax Oct 25, 2022, 4:36 PM

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They not responding to the emails

merry rivet Oct 25, 2022, 4:36 PM

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Support are swamped.

violet flax Oct 25, 2022, 4:36 PM

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So idk

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I figure I guess everybody have the same issue

merry rivet Oct 25, 2022, 4:37 PM

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When you click the I WANT MY PREORDER thingy.. Create a new account with different email via that see if it works.. If it does, then when support reply ask them to cancel and refund the days left.

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Some are having luck with a new account.

violet flax Oct 25, 2022, 4:38 PM

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But all my storage

merry rivet Oct 25, 2022, 4:38 PM

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How much storage do you have ?

violet flax Oct 25, 2022, 4:38 PM

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2TB

merry rivet Oct 25, 2022, 4:38 PM

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Ah..

violet flax Oct 25, 2022, 4:38 PM

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68 dollars a month with power

merry rivet Oct 25, 2022, 4:39 PM

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The issue could be you don't have enough if they are trying to also pre-auth.

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You'd essentially need double

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But that is a guess.

violet flax Oct 25, 2022, 4:39 PM

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So new account my best option

merry rivet Oct 25, 2022, 4:39 PM

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To try and keep the slot yeah

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Can always back up the data.. On the other Shadow that you need and re-download it before you get it cancelled. And add 2TB on the order.

#power upgrade