Payment Issue | Shadow (ENG) | Page 1

violet lily Oct 25, 2022, 4:01 PM

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Hey um shadow why is my payment due when I have emails saying it went through, another saying it didn't, cashapp isn't saying it is but the first amount I added is gone. and the site says it was due in 1970?? I payed once and now nothing is working somehow

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All of my personal info is blurred

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Please sort this out its been 2 and a half hours

sturdy stump Oct 25, 2022, 4:08 PM

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Love the date too

violet lily Oct 25, 2022, 6:07 PM

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Note now, my pc does work im just concerned about the money issue

violet lily Oct 25, 2022, 10:39 PM

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Ok now im seeing that my payment was canceled and i was refunded?

violet lily Oct 27, 2022, 2:21 PM

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I think the issue is wish cashapp confirmation system with anything online

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Because its pending an already confirmed order I did on steam,

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I would still like an answer as to if my shadow is payed for the month or not

crisp gyro Oct 27, 2022, 2:38 PM

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if you've added extra storage to your Shadow PC there a bug that cause this issues adding extra storage get stuck at "adding additional storage" when you first add extra storage to your Shadow PC. it would seem like your payment didn't go through when it has to fix this submit a support ticket they're hammered right now with other tickets.

violet lily Oct 27, 2022, 6:42 PM

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I understand theres alot of tickets which is why im so patient but the money for this is gone and this one email says reciept and the next day it needs a payment.

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I did get extra storage but i put in over the amount for the month seen in this (my monthly is 32.98)

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Cashapp support keeps saying its a problem with the seller which should be wrong since I can use the product I bought

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Also I DO have a ticket email but you just tell me to resubscribe even when the money has been charged twice, refunded, and now charged again

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I don't know what else the team CAN do about this but if payments don't stop i'll just unsubscribe and wait a few days if that could fix it

quasi karma Oct 28, 2022, 11:30 PM

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Where do you see this

still vine Oct 29, 2022, 1:09 AM

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Yesterday my subscription ran out, it auto subs but this time since i didnt have the money in my account it declined, i have the money in my account now but it hasnt taken it out yet, im just curious as to when or will it re sub.....