#tech-support
1 messages · Page 195 of 1
do i need to leave the app in between
not sure, for me personally just leave it alone till it done patching
I finished the massive update download and the game is now 2gb+ larger. I don't know why. I wonder if deleting then reinstalling the entire app will help but I tried that a year ago and it didn't help.
oh yeah it works, thanks
since it massive update on some ingame mech then most likely its gonna be perma that big, I havent update in game yet. waiting till at least 1 hour-30 mnts before mt end
I personally thought it was optimization to make the files smaller since the game is getting rather large. It's like nearly the same size as initial release Genshin Impact.
lets just hope they gonna add smaller patch to make size smaller later I guess
How much space should the application now take up on a smartphone? 7 GB?
so far this is after google update only, no in game patch yet
oh this size also with updated l2d n voices, so if not can be smaller
I read on reddit that the game doesn't delete old/unused files from past events.
theoritically it replace old data file
restart aps maybe ?
Ah yes,I just restarted and it worked
Do i reinstall the game?
Summing up Google Play and in-game update - my game become heavier on 1.8 Gb
if u already bind id n lack storage space then yea reinstall might be a good idea
What even changes
#game-news what I know is war archive now have oil cap
I did the google play manual update but when i go back into the game it says i need a manual update still?
Ok i checked again and it was another update. This means that one was 429 mb and the one they want me to download is 1.51gb . Is this normal?
yea 2 update, 1 from google n another from in game patching
Hi, I'm stuck on searching for updates
The 2 updates they want me to download r both from google play tho
eh really
hmm havent open game yet again, but some ppl do say it ask another after the 1gb patch
Maintenance for another hour minimum
Do i need to have at least 6gb of free space to download the game and the files
tbh no idea, n I didnt see any update after that 1.4gb on google so maybe depend on how updated ur current client is
Its the latest + the voice files only
if u skip l2d n voice data then total size can be smaller iirc
5 gb update for rerun event, seems legit :ThumbsUp:
no rerun event this week 
I have 2gb of space left
Tf do i do now if game needs 5gb
Oh wait im deleting azur lane
if lack free space, imo reinstall is better option
no actually
said in the pinned comments in #gameplay-help
it just replaces old files
so there shouldn't be a signficant increase in the file size
My worries are now voided
Hi im stuck on searching for updates
still at 3361/8172 atm, so cant really check total size 
Does anyone know how to confirm that your account is linked to Facebook?
done with google update yet ? if so try to off on wifi, usually it work
Yea done with that downloaded 1.5 gigs over data lol
try turn wifi off then on then, hopefully it work
Im at school waiting for my class to start, wifi bad gonna try anyway
can only know by lookin in game iirc
ah if wifi slow then yea it can took sometime to even check on update
I want to reinstall but I’m kinda paranoid I’ll lose my account
update normally then, assuming u have free space
I don’t have space
do u remember ever typing ur email/facebook in azur lane or not tho ? maybe contact cs if unsure
I do remember but it was a while back. If I linked once, then I’m fine?
External 128gb SD card?
I don’t understand
as long as binded once n that fb/mail still valid then yea
is anyone using mumu player? I can't seem to install the new update from google play store. Is the OS version of mumu player unable to run azur lane now?
using nox n so far it work for me
still downloading.. slow net tho :x
after 1.5 gb my game instal 8 gb WTF?
1.5 from google ? u might want to fresh install then
5gb only after 1.5gb from google
Ok even clear cache, i cant even dl the 5gb things
restarting ?
restart phone or something
ok so I've linked my account to my email in-game
I'm logging in thru another device now, I just press the Yostar login button on the login screen right?
Server still down...
yes
Same result
yup thanks
Luckly i did bind my AL account to twitter
Thought this only happens on major events.....
so extended maint?
guys??
What happens if your acc is bind to Twitter?
So...let's uninstall and reinstall :3
8H so still need 2 more hours to finish

My phone isn't allowing me to update the game. It came up that it has to be manually updated an when I press the confirm button, it takes me to the play store but there is no option to update the game. Am I missing something and I sound like an idiot or am I doing something wrong?
looks like its alive
cant help sorry... my phone even dont have SD slot /o\
Im not even sure if azur can be installed on extended storage
try restarting your device
Manually search the game in play store to update
azur lane cannot be downloaded onto extended storage
guess i'll have to uninstall from phone then and only play on pc
try free up phone storage ?
it must be on the device directly
if cant update
Finally logged into the game! Missed my Hipper secretary.
game also wants 257 Mb for L2D
Mwa! I Could kiss you right now! It actually worked!
After I updated the game in googlestore, the game still says thats its not updated. Although, I didnt get the 1.5gb update everyone got.
maybe u havent update it via google for sometime now, imo just fresh install
Literally unplayable 😡
what kind of joke is this?
i downloaded the update via play store, then 5,1gb via in-game download. i didnt get any prompts except server maitenance
Why can't i update the game?
I can't update either, it directs me to the app store but I can't download any new version
now after seeing the notification that servers are up, i start up and see the game wants me to download 5.3gb again
Same
I cant update the game either
When game is bot daijobu
https://c.tenor.com/tirfgj7BCCMAAAAM/tn-j.gif
LOOOOL
Guys i think i found a solution try searching azur lane in play store but dont click on it just update it while hanging up there below the search button
new D)
so what am i supposed to do now?
i downloaded update via play store, 5,1gb via ingame download. after maitenance ended, now it wants me to download another 5,3gb in the game... how much am i supposed to download?
Azur lane isnt supported in my country so i had to download an apk
quick and dirty question. Is this update cleaning out the old files of whatever this massive update is dealing with? or should i just fresh install and update...
it was the installation part that stopped working for me, using mumu player 11 beta seems to be working for me. mumu 9 seems to be broken
lemme know if it worked for you
work well here
just continue
dam well my mumu 9 is ded then i guess
but Mumu is always dead.... y he's a mummy...?
in theory it replace old files, but if unsure just fresh install
@languid perch ty, yeah i'll take a look at it once it finishes i guess.... only ay 2309/5905...
but beta with android 11 on emulator is rare.. :>
I use bluestacks 5
ah to hell with this, im quitting this game. i will not be downloading the same update twice
i download the googleplay update . when i press " play " in it and go in game. it still asks me to update the googleplay
try restart device maybe
i downloaded it 4 times till it finally installed. that took 2 gb of my space for nothing
i did this
- download via google play
- download 5,1gb via ingame download
- can see maintenance notification (even after restarting the game). no other download prompts
- i saw notification about maintenance being over, so i launched the game
- now it wants me to download 5,3gb in the game
restarted it. now it asks me to download 1.5gb on googleplay. it was 450 mb earlier....
thats weird
uhh, its stuck my internet is fine
intern kun you need another maintenance please
Is anyone else having this weird glitch too?
every mandatory update is like ...
yep
check your resolution scaling
I dont have that option it automatically adjusts by itself
is there a way to delete audio and L2D files? my fk'd on storage space. i need to free some
Uhh, is Kiev ok?
indeed every mass overhaul its like this, tho good thing I can install normally
share the blessing 
Is the game safe to keep playing or just wait for announcement?
should be safe. the they tweeted the maint ended and servers are up and running
wdym? maint is over and you can play now
seem safe as far as I do daily atm
man, play store update is stuck at 90% i dont even know why
The weird mini kaleidoscope glitch is scaring me a bit
Does anyone feeling a bit choppy?
I can't login help
i tried to reinstall the game. after i uninstalled the game the phone restarted on it's own and now the game gone from google play?
I've been stuck here a while D: anyone else?
I'm stuck in loading screen
Victory screen looking a little funky
I'm having issues *updating" too.
why is Azur Lane gone from my google play? i tried to reinstall the game. and i uninstalled it was gone from googleplay
same, mine is stuck too
Have you checked your library?
try vpn to make it appear ?
oh rite library might work too
restart game yet ?
what about it? i don't see AL there either
The game might be region lock on your end
what is going on....
now Im affraid to del n reinstall too 

This usually happened after a mandatory update, give it a few days
what?Ž

we need moar apologems 
I can't run update via Google Play anyone know any solution?
at least give me the gems
hunty will get them
can't play game

Maybe wifi but don't at me


many ppl suffering
Everything looks unpolished so yeah, take a day off or two
how much gig this game has after the update?
Almost ten on Android

so far the bug I saw is when returning to main menu, secretary chat become unreadable
well, i guess it is
mine is 9.55 Gigs, i thought they made it lower after the update
welp rip my login streak i guess
Nah, definitely not lol
These kind of games look small at first but they take up a lot of spaces
Cant download update from google play store
Storage?
I've never missed a day since I started almost 4 years ago. Now that streak is broken due to a stupid broken "update"
I have 512 gbs lmao
Brother lmao
Won't update on play store?
total size on my emu after this mt
Thanks god I downloaded it first lol
ikr, my login streak 
Yes
Why could'n I download that in a background tab?
I have auto update
Did you try restarting your device?
same my login streak is ded
@olive garden
Same...
God if we know, it hasn't been a thing for a while now
WE NEED INTERN KUNNNN
All my Googleplay gave me the option for was "open" or "uninstall"
What if we just let the game chill out for a while?
I remember some1 said background dl not possible anymore
Any Expecting a Mysterious Bug in Azur Lane?
Good advice but I think alot of people don't want to lose their login streak
there's 13 more hours tilll that streak is broken tho
or u talking about that one update 
yeah its been 4 years for my end too, which hurts a lot
I'm annoyed enough to not want to play again.
Try it later, they might put out a patch by then
Hi guys, I see almost everyone got 8k new assets (5+gb) but I got 13457 (8+gb) is there something wrong with mine?
Just Chill out my Fellow Commander i hope we Fix the Problem as soon as possible
Don't worry brother, I'm the same. I think it's different for iOS and Android
mine is 5.1 GB
I am on IOS
login streak dont really give any extra reward here rite, not like in fgo for instance
i'm playing Android phone
I had to offload (only deleting the game not the files)the app and redownload it due to big initial update
I'm on Android too
That might be it
Just did, doesnt work
so, anyone managed to fix this downloading issue? i got 98GBs of space on my phone, yet when i get to update, in Play Store i get PLAY, no update option
So what do I do? I don't know if I will have enough storage for it(8gb update). Should I just delete everything and reinstall?
Being an iso and android player is fun
what is your Android Version?
yeah
Yes
You should be fine, continue with it and see what happens
I am already at 4.9k assets downloaded
- version 10
Play store>Manage apps and device>Manage>Updates available
Try it
how much should the game now take after everything is installed btw? (voices, l2d, new update etc) for IOS
i think its Google Play Store is responsible for that
For me it's around the same time on both devices, considering my wifi (which is shat btw), I would say around 30 mins is a safe bet
probably, ironic, i play on PC emulator and it worked fine there.
i guess ill try to update later
Hi guys, in which chat you can ask for technical support?
this chat ironically
I meant as GB not the literal time 
i see
thanks)
i'm done to download the game
5.1gb if I remember correctly
With that said, I'm going afk for 8 hours lol
I lost my phone with the game, and after buying a new one I found myself without my save... The account is linked to the Play Store and that's it... Without twitter or Facebook or yostar...
is it possible to somehow restore progress, there by nickname, server, or donation?
If you remember your UID then yes
Yes I remember him
screenshots in the game are our everything
hm... so who or how can I write to get help? or here?
I took a screenshot when I joined the clan... six months ago...
Not really my department but you can go to here
You might want to delete this in case somebody impersonate you
that is okay to share, as long as binds are not exposed
I see, would still advise to hide it like your social security number
ayo im stuck at checking for update, this normal or what?
support needs a lot more than just a screenshot of your profile
have you tried restarting your device and clearing cache?
aight will do
ayo thank you! it works
please report to #bug-reports and belfast bot
😦
please contact support through email
if it's not difficult, could you give me an email address?(
/support
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
@mortal abyss 
isn't this update as big as the game when u download it first time?
It's just redownloading the assets
thank you admirals. how long approximately to wait for an answer?
Depending how how busy it'll be at least from 0-1 business days
Maybe 2 or more if it's really busy
Um… anyone else’s al friggen 11.55gigs…?
Oh, thank you so much
good luck in the battles
IOS?
Yeah I dunno what you mean there @high lantern
android around 10-11 from fully install yesterday + today "patch"{
Are you on apple?
Ah yea, thought you were asking bout line of sight. I was like da faq.
That's probably why
Did the patch not clear old files?
android also mine on 11 (fully update all was 6 gb)
I think…. My was like 8 …. Cause when I saw the patch size I looked at how much space I had… it was at 117ish… now I’m at 122….
Yeah I get that, but like my game gained the full 5 gigs worth of the patch…?
If you have time to reinstall the whole game maybe try it
Of course bind your account
Oh yeah, I have it on my laptop as well… I’m just saying they drop a 5.3 gig patch but mine took the full patch on in size seems odd…
Sometimes files duplicate when updating happens on other games too
theoritically yes
nice to know Azur Lane has become the CoD of my phone....
no official response on being unable to update huh
on phone ?
oh, Im using nox n seem can update n even fresh install
Post oath quotes are broken
but WHY this "update" as big as new fresh game without voice or the l2d assets......
not broken its gone i check my ark its gone also
its "bug" as in its not on the charater when u see them in archive
they are known to be broken right now
The blackened side is it a bug?
reboot?
Why this update so big??
5 GB
Just wonder.
Me too, I have to use QooApp instead
Shunner
It only have problem on Google Store though
Best way get help is through Twitter. Lot of this tech support is in game I think
Not quite sure. This is first time for me to have install problem.
ok got the updates button now..and its still 1.5 gb
5GB seems like all previous updates combined, probably either they did some change because of which they needed to be redownloaded, or there was a bug and it thinks you don't have anything downloaded, can't think of anything else
Hey does anyone have an idea why the new update is like 5 gb?
Understandable.
The changed the font and I HATE it
FLOAT BOATS!
Hover crafts lucky!
What the heck manjuu
Emergency maintenance and apologems
Emergency?!
pfffhh some alchemist you are.... not able to fix your fizzy lifting drink...
@earnest dune thats everywhere in the game i saw a few
it screwed with the ui. the bar with the settings and whatnot has shifted over lik a 1/4" leaving a white gap on my screen...
/support
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
Is the update really that big? (1.51GB)
Whoah.. is there a context (reason) why? I think this the first time I encountered this. Sorry, I'm still kinda new with the game..
at this time i have not seen an answer. it is also a bit buggy atm...
I hope sooner or later this issue will be provided with an answer 
mine went from lik 8 gig to 11.55.... i'm currently doing fresh install on my ios phone....

Can’t wait for the apologems
lol 200.... not quite enough for this....
went from 117/128gigs to 122/128 gigs on me phone...
My phone is basically running out of space just from Updates...
I’m not sure if this is a bug, but some of the displayed text are in a weird font and some are in chinese. Not that I can’t read chinese. Here’s an example of the weird font
don’t mind the overcapped oil
its known issue @flat topaz also i saw that.....
Ah right I see, sorry 🙂
you should be sorry 12k overcap???
Anyone got this issue?
Right side visual bug
Doesn't appear on my emu, just on phone
Can’t software update my phone because I have no storage lmao

yeah.... its like CoD... but for my Phone.... @carmine hedge
why i'm trying fresh to see...
um is the large size update legit? this is not some bug, yes?
Uhmmm... 
Lol
yes. ~1.5+5.3
I think my phone's about to crash..
that seems.... odd... mine was 5978
so the font isn't intentional?
NEIN
oh thank god
getting stuck in an update loop on bluestacks--anyone know how to fix it? Game sends me to the app store and app store sends me back to the game with no option to update.
Same here, but on my smartphone, from Play Store, I'm confused
pro localisation team
I did go back to the home in the play store instead that from the game, then searched for Azur Lane, then the update appeared, bloody hell 1,5 Gb
thanks, I'll try that
pfffhhh your gunna have a heart attack once that one finishes @ashen pulsar
game is literally unplayable because of the fonts, i demand apologems
same
Geez, almost think maybe I need to just delete and reinstall.
they gave 200...
but they gotta fix the bugs now
they did it because of update in google play
My phone crashed just from the update in-game
well i got it reinstalled... d/l'n voices... wonder if it helped with size...
lol...1114 to d/l plus 92 on l2d
What's going on with Google Play? I can't get the update.
I don't get the option.
Only have "Uninstall" and "Play"
Nah, it's keeping me on a loop saying "It detected a new update that required manual download, do you want it" and if hit yes and it takes me too google store where nothing happens.
...what if you press "no"?
I'm having the same issue on iOS, update not finishing and looping back to re-update again
android superiority strikes again
Screen turned blue and the game turned it self off.
expected it
yeah.... i just tried on my bluestacks.... just says uninstall and play as well @fresh jacinth
it did that on android, but i just waited and it switched to update
i play on bluestacks too, why you have problems?
We are stuck in a loop with @sand mantle
unknown, just am. my phone was fine... sorta...
I have no idea, sitting at home on my own network and it's refusing to do anything.
then it just sits there checking for update when i hit play lol
maybe you have problems because of version of bluestacks/android?
on blue5
Android is up to date.
eh probably has to do with the fact i was having connection issues when i was playing epic7 on it maybe....
running it on a 64bit emulator... but the funny thing is, i'm also running a 32bit one and the game isn't having problems
mine did that by itself
literally wiped itself out for giggles
oopsies your data is fricked
Yeah mine just sits there staring at Saint Lewis doing nothing.
well, i have version 5.6.110.2001 N32 if you want to know
Lucky
well... you have a major problem @fresh jacinth cause it's Saint Louis
nah, i installed it because of shitty NOX emulator recently
Oh god pls no, my connection is crap, the 1,5 Gb one is gonna take more than 3h already, don't tell me it gets worse
Stupid phone and auto correct
Clueless
saint lewis
Yeah... there is a 5.3 gig one ingame
i have 1.4+5.2 in 3 hours so
you are going to play tomorrow
just pray the Lord
also what kind of cursed dial up you are using
But the girls need their schooling 😭
I'm seeing a lot of graphicals bugs, but I guess this going to be fixed soon enough
don't ask, pls, i live 20 km from the center on the biggest city in a first world country, but for some reason my house is not even connected to the water and sewers sistems
forget internet connection
that sounds like a skill issue
@fresh jacinth i closed my stacks and tried again and the google play store had update
I'll reset the phone all together and see what happens
ha.... ha.... HA HAHAHAHAHAHAHAHAHAHA
they asked me the equivalent of 2k dollars to place the infrastructure to guarantee a 1,5Mb/s in download
fresh install only shaved off .02gigs hahahahahahahahahah
that i do not reach btw
was 11.55 now its 11.53
ripoff, just move to the city
your numbers is a rookie numbers (500MB/s)
yep, i didn't accept obviously
it says i have to manually download something from app store but theres nothing there?
thats 10 dollars btw
oh ty
and my neighbor must have a giant jammer cause the 4G and FWA have no connection in an area literally 100m around my house
is that legal?
nono, the 2k dollars was to PUT DOWN THE CABLES TO MY HOUSE
the jammer was a joke, the 100m connection hole was not
just build a gigant pole
i just want to know: why Times New Roman?
asking about this
why not Calibri or Arial?
i use a connection sustained via radio bridge, but it's garbage, i get around 1Mbit most of the time, peak at 7Mbit during the middle of the night, in extremely rare cases i get to around 15Mbit.
if there's wind/rain/snow i'm doomed
didn't have the budget for a font
was it always like that?
I want Magneto font
eh, maybe when i actually play it i will find any difference
is scuffed fonts, and self wipe the only problems on this update?
maybe when they fix fonts we will know that
but my guess is no
I just waiting here to hear a good new about this update myve I need to sleep now is 2:53 am in my place good night y'all
goodnight, sweet snake
is there a bug or something?
no, update it from google play or app store
he
y
welcome to the club, buddy
try to do it yourself
^ @tired kelp
@sand mantleThe store seemed to need a reset. After the store updated it gave me the option to finally update the game, so it's in the process of doing that...1900 of 8157
Try this, worked for me
Reset your phone, see if it updates your store like it did for me.
using emulator
Ah
ned to manual search AL to update
Yes @tired kelp i'm running it on bluestacks 5, close and reopen and it worked for me
Trolled
play store -> search -> azur lane -> update
man odd the same file size has a different amount of files haha.... only needed 5978 on my iphone.... 8175 on the andriod emulator
ah the difference in coding
unless theres a different size between phone OS thats just files that you already had
naw, the origional update was like 5909... i deleted my game and reinsitalled to see if it would be smaller and was 5978.. lol
ios or android
The Play Store doesn't know how to estimate correctly
whats with the huge update file
only saved me .02gigs..
is this menu was always in such low position?
I already uninstall and dowload again and the bug is the same
what's with the serif font? is it a bug? it's weird
looks like that
the whole UI is sans-serif but this one has them? who thought of this?!
best update ever
Is it just me or are the War Archives maps super laggy?
nah, this bug appears on other menus too
as long as it's a bug, it means it will be fixed. I would've been angry if this was a design choise
whats that
idk
i guess its from the skin
Kirov and Sovetskaya Belorussia has it, but Yorktown and Sovetskaya Rossiya doesn't
idk i think the height of the icons for the event menu is lower and the red mission there is closer to the right, if only i had a picture with same resolution to compare
Damn it I can't sleep cuz this update
just sleep 
Anyone got yostar email?
well you're luck if its inly the update..... i can't cause of explosive diarrhea....
email bad
I mean i need to bind my account
i send my messages via carrier pidgeon
i had 100% on these 
VIA uid and server name
Cuz I curious about this update I just update it and see how sh*t it is
Help it’s been 20 mins still stuck tried restarting my WiFi iPad and the game still stuck here
take my NRG
Sh*t now I am scared
is these levels always was there?
yes
wow
chill bro
I can't sleep arghh
addicted
Bro i need to email yostar, but @yostar is the right account to send?
lol holy shit... this update is actually freaking out my comp...
Is that yostar official email? Thanks
But please it should be real otherwise my account is real gone
Hope the size not blow up
#622745106751029248 @solemn bone
Contact their email using one on the play store
Lol i lost my taskbar for a solid 30 sec....
BRUH I FORGOT THAT
Half way there
that was the easiest half
what the f**k is going on? XD
Well rip my data I am not using WiFi
F
idk man your u and c keys borked
lol you boned on the 5.3 gig part
first time?
I thought my late night data was active but is not
trolled
ever since that new update
tbh war archives map (at least first one) is really laggy
maintenance over
I already sended them an email
but stuck in loading screen
So i need to wait FOR A WEEK?
sended
yeah.... massive updates like this on ANY game are always messy....
idk man just wait?
basically gotta wait a day for the post patch patch
ive seen worse

they seem to have changed the Letters in the intarface on EN to be bigger can i revert that back somehow?
no, they own the words
Lol try World of Warcarft back in the day when AQ first opened...
big patch = doom
Just email them once and wait 24 hour or lest
I was on a boat that floated off into space and we all just stood there, able to move... but it just sat there in the void... for about 6 hours...
when was UI update it wasn't SO bad, i don't remember even bugs when i played
the Bog consumes all 
Unusually their cs fast response that time when my fb account get hack and is stil bind on AL I just contact their cs and fill the information like my uid, my account lv, my name the server I login if sometimes they will ask u to ss u purchase on Al item or gems
Lol we couldn't even log out
extra zero detected
is this SAO reference?!?!?!?
lol no i was talking bout WoWarcraft
oh
I hope reinstalling the game fix my stuck in loading screen 
Is anyone's aspect ratio stuck at 4:3?
yes, i play 2000s games
sao can suk a but... black swordsman my beeehind... thats GUTS
Is there a fix or just wait for devs?
maybe try reinstalling your resolution
How do I do that?
Tragic.
cancer for the sight
Darth Plagueis was stuck in the 2000s world of hardcoded resolution
top 10 bugs in AL in 2022
we expect apologems after this problem gets fixed
not worth
I couldn't access my AL for entire day
based yostar?
what on earth ???
unfair to the payor not to the payee
Damn boi this update is something lmao
Anybody know why i cant update to the newest version? Start the game and it sends me the google play store but cant actually download anything there
emulator/android/ios?
Android
Ono
try to reload the phone or update in google play yourself, without re-directs
At least the performance is really good is constantly 60fps no drop
Tysm
Works now downloading
And laffey voice is gone
I found the worst one!
I can't even log in XD It's stuck in loading screen
Well they fix everything now
good things to read early in the morning 
loading glitch?
Sorry friend I don't get that glitch
I get stuck in loading screen
Try to re open it
not working
And I get patch 35mb
Yeah everything is there the ex voice, the font fix, the vows glitch is fix
@obtuse shadow@frail shore@south moth Knock it off knuckleheads, this isn't the channel nor the server for memeing.
It's going to be a mute if you can't stop.
nvm fixed lol
just delete nox. best my decision
Guys I downloaded azur lane from an APK now it says download manual update which I did from tap tap app but still it doesn't work need help
app is free, you can download it from google store or app store
Ik but it's not available in my country
the peck?
What?
why is this unavailable?
I dunno
You need to redownload it from playstore
I can't
10gb more space needed
just wait day or two
there's plenty of bugs rn
Oh
arknights is available?
Nope
yostar hates your country then
Probably
r/f-kyouinparticular
6.1.2
did they put out a second update today?
theres like some weird lines left and right when in battle, thats a known issue right?
Game still stuck in loading 
I couldn't join for entire day cause of that 😭
downloaded update, puked at font, noticed the game is faster to load, worth the 15 hours
Hello, I don't know if this is the right chan to post this, but is anyone can tell me how to change my email of my Yostar account? (I got hacked so I want to change it) thx.
ah ffs i noticed too late which channel i memed on mb
Fuck it I’m reinstalling it and suffer for hours for that 5.9gb 
So I've pulled up a full scaled analysis for this, not long ago I downloaded a game, this has been happening ever since the game was downloading. ive reset my wifi, reinstalled the game multiple times and nothing seems to work. It loads(1) with this thing 5 times until it comes up with this message(2)
This is what a real network error should look like, I have no idea what is wrong
Later it comes up with this message after I leave it for a while pressing nothing
Oh fuck 
I’m in finally 
???
try restarting your device and checking play store again
Thx
Wait did the menus and stuff went lower?
Can Yostar port my account to a new accoutn with UID?
Hi ! so i just did the huge update ... And now the game looks broken, missing textures and some menus just making the game freeze (can't use it and must restart)
Is there a fix for this ?
I seem to have lost my account, how do I get help with this?
uhhh, does yostar want me to delete my account??
no
found this on the account page
also what are the new 92 L2D files?
and the 1120 VA files?
AL was refusing to update in BS5 so I reinstalled it
lost my account and it was bound to Twitter
signing back in via Twitter just put me in the tutorial
I also lost my account after reinstall
general chat said to change servers and it worked
just keep signing back into different servers until you find the right one
it put me in the Amagi server while my best acc was in the Washington one
By default it selects the most recent server... which is Amagi currently.
um didnt work for me sigh
all else fails call support
Make sure you join the right server
I had the same thing because I logged in on Amagi and not Avrora
I'll email support, thanks
oh nice
how to widen the view?
are you on an emulator?
if you are, i think you gotta try and reinstall the emulator
ran into the same problem before sometimes on my emulator
Is there some trouble with the new update, I got the update from the google store and after it was done I get this on the game, I left it like this for half an hour but it doesn't go past this screen
I lost almost all the SSS Gridman events equipment now i only have 1 item, before the update i have all equipment set and i lock it
then you might want to check to see if those ships exist in your dock
you're likely experiencing a desync which can usually be remedied by a pattern of restarts/repairs/reinstalls, not necessarily in that order
The update supposed to take an hour?
do they plan to optimize the size on the future or nah?
Does anyone know the game supposed size? I'm in 10gigs now, or should i reinstall?
Aight ty
@sinful yoke got a technical problem 
I downloaded bs5 yesterday and since the update needs so much data I wanted to download it on the newer emu version but it's currently stuck on "waiting for download" - any idea what to do?
I have a glitch where war archive events I've never done aren't playing their stuff
They said they change it to a system where the whole memory unlocks upon finishing the final map. Does that work?
You may think this is a dumb question, and it probably is, but i need to make sure (3+ year old progress). As long as I don’t touch the delete button, my account won’t be deleted, right?
I didn’t know of this setting earlier but fortunately I never pressed that button lol
You need to hit the check box and tap the delete button for it to go through the process
If anything it's more of a reroll setup for few people, or those that just want to remove any trace that they played
Can azur lane download in the background
Hi .my account got ban suddenly after the update. Where do i log a ticket or smth?
Did it say your account was frozen when you tried to log into the server?
I was able to access it fine before the update.
After the update i suddenly receive this message
Lost my account with this new up date how do I git it back
Sorry if this is a little late, but... man I kind of have epic 7 on this emulator, and downloading it for a 3rd time is hell, I did it twice because I changed my drive to make more storage
My update from the apple store never finishes
it skips the last quarter of the download then says it needs to update still
anybody else having this issue?
Hey, I lost access to my account. Is there someone here that can help me recover it? 🙂
Pls pm me
have u written down/saved ur UID somewhere?
anyone else get a white screen when logging in with twiter?
Unfortunately not =/
restarting my phone fixed it
Anyone can help? Accessing other server using the same account is fine just the server i play normally on shows that my account is banned?
did you bind it at all?
No, i didnt. 😦
contact support through email al.cs@yo-star.com
Ok, thank you 🙂
That's why its better to screenshot your profile if In case you lost your acc. Btw I hope they resolve the bugs on fleet Info. Its really hard to change gears if u always go back on your dock to change.
been trying to log in and get white screen. found out my twitter account is suspended
Yo does anyone know to to make my game full screen
1.5gb update? O.o
Has anyone else been getting weird glitchiness on the sides of gameplay?
try using VPN for downloading the assets
Ok
Fookin hell
oh that's unfortunate. Perhaps there's a factory reset option on your emulator? And maybe it doesn't delete the apps you have? Save a copy of the epic 7 files somewhere else?
Im already on my way, dont worry.... a big ol' sadge
😦
do i have to go through the whole tutorial to disconnect my facebook?
no
you can log in with facebook
then go to settings -> account then disconnect your facebook
the thing is i can't press settings if i didn't complete the tutorial x)
don't have to go through tutorial that way
but you have a facebook account linked to your azur lane account right?
if you're in the tutorial right now
just close the game
and log in through facebook
and it says "authorize or not" and can't log out
if i press yes i get in the tutorial, if i press no it moves me back to tap the screen to login
so login with your facebook account
do that first
like how'd you normally play the game
what Emus are suggested for AL ?
bluestacks or nox is pretty nice
if you have a weaker system ldplayer mumu might run a little bit better
but an android emulator is an android emulator, they don't really differ much from one another
there's also the option of dual booting if you want to try that
i have RX480 gpu and i5-3470 CPU . not sure how good/bad is that for emus
dual booting?
do I have to unistall the game and install it again since hasn't gone past the Loading game... screen for what it seems a really long time or just wait since I do want to avoid reinstalling the game
dual booting is like having a second operating system instead of emulating a operating system within a operating system
not sure i understand....
ah . is like "directly" using android instead of emulating through windows?
yes
hmmm. i'd like the keep running the game in backgfround and using PC. so emu is the way
is there any chance emus might ruin my hardware? like my cpu/gpu?
unlikely
what might cause harm ? just to make sure i avoid it
not sure how it can cause harm to those components
hmmmmm
running an emulator in the background can eat up a lot of cpu/gpu usage
how much cpu/gpu usuage i should except?
blustack 5 is da wey
16gb ram btw
around 10-15% iirc
I also uses blustack 5 lol
what cpu/gpu u have?
Ryzen 2500u, GTX 1050
according to usebenchmark site... my stuff is better . not sure about the accuracy but...
those numbers look really small
what about RAM usage?
i forgot the exact number, but it shouldn't exceed 25% cpu usage (for the whole system)
around 200mb
blustack 5 is really lightweight compared to blustack 4 anyway
even smoller than my pp
can i come to DMs. since the next question are pretty off topic?
👀
sure2
if u're using emu. can u tell me the numbers u getting ? more info helps
I have a legacy system so I can't run emulators
aka, my pc is so fcking old that it can't run emulators
Is there a way to lower the size of the game? 10 gb is a bit ridiculous
yeh i did that. was 9.2 now it's 5.5gb. i didn't re-download audio and l2d files yet tho
and btw. does using a VPN help with connection issue. i can hardly log in to the game
suck at loading screen
takes 30 mins to log in. and not even 10 mins to the game and i get kicked out
Just need this resolution back to normal
A friend of mine is using BlueStacks 5, and unable to load the update. He uninstalled, and now when trying to install, gets Waiting for Update and just sits there; I had him install the newest update to Bluestacks as well, and that didn't help.
the weird thing bout emu is, latest version not always mean better performance. might want to try tweak setting around or try diff version of bs
He was using 5.1 before; I had him update because he was having issues.
hmm cant really comment about bs since Im using older version of nox, but most emu work better depend on the compability of our pc
maybe try askin at bs website ?
does the new smoothness of the game come with the cost of more battery consumption?
should be the same, if not use less
cpus that had to work harder to deliver the same performance before now has to use less power
i see isee. i'm not good with this stuff so i have to ask every time. still thx again
Yeah it didnt work
Just for easy access. Anyone know what is going on?
emulator always a big mystery afterall, changing emu might be an option ?
different version emu, or a whole diff emu tho
if already tried both then its really a mystery
Tried one of them, and I dont think I can change version, I was using the same version just fine for a month
The problem started when another download was going on with an update
some game work better in diff emu, or can have glitch later on after latest version came out.
Is the game supposed to take 8gb of storage?
7gb something if not update voice n l2d
This has been occuring for over a week though
only azur having this prob ?
Yes, but something wrong with epic 7 though, loading screen at the start of the game is excruciatingly long, ive seen it take up to like 5-6 minutes
So um, how many game have file rn?
Cuz last times it was 6gb for me without voice hmm
I can play but too much file
And that has been going on ever since I switched my download location from C: to D: drive. lack of storage
I heard 11 gb for en
before mt, withhout voice n l2d update is around 5gb+ now its 7gb+
How much storage do you have left?
thats for android btw
In C: drive, epic 7 and azur lane take like 40 gigs, and I have 100 gigs in that file, I have a terabyte in D: so I changed its download location
hmm Im not really sure how it work when switching active image like that, but have u try switch em all at same drive ?
Hmm, how do I check that?
in theory yea, they switch old data with new 1
I can tell you the version, bluestacks 5.4
If you are running on an old android version it won’t work, that happened to me today
Ah no android version
That’s the emulator version
I don’t use blue stacks so I dunno what that means
2nd to latest version, it has an update to 5.6
Ah wait
I highly doubt it would fix anything because it has happened with different emulators
That’s kinda pointless, sorry. You’re having trouble with the network right? Not storage
Check if you can access the web on the emulator
my friend that use nox switch to bs, n then switch back to nox. the cause is he said about bs taking too much hdd space 
Restarted the wifi router, and it has been working fine for a while
If you can that’s cool, if you can’t then try to repair the files in Azur lane.
Ah wait autocorrect is dumb
Sorry
So I change from bluestacks to save storage? because Im pretty sick of something that should be 15 gigabytes take up 40 gigabytes
Try to repair the files anyway
If you’re unable to repair the files, maybe contact customer service?
Mumu player is really good
Like I said, this happened with ldplayer too
if u dont mind trying around installing, imo its worth it. especially if need more hdd space. just dont forget to bind all those games 1st
What’s idplayer?
Another emulator?
Ldplayer, another emulator
no need if u can update azur imo
Ip banned?
Ive been banned? the only times I chatted are when chat spams emotes and I join in
I’m starting to think you were actually banned by accident
My AL is updated, and ever since I installed that update, I've been stuck in loading screen
If it doesn’t work on both emulators, it’s something wrong with your computer connection to AL servers





