tech-support

[vestal gate]

ok its saying installing data file and so far idk if there's any progress

[midnight haven]

imma delete AL for now until the slow af download speed gets fixed

[late quarry]

So uninstall the app and download it again

[vestal gate]

is this a common issue when it comes to gacha games?

when its about space

[midnight haven]

I can't have a big ass game I can't even play lying around on my phone

[lone drift]

So the Slow af download speed hasnt fixed yet?

At least give an official annoucement in #known-bugs or MAYBE twitter

[barren gale]

I can't even download the update its not showing up on playstore

[sharp shale]

if the update button isn't appearing on google play, go to your device settings -> storage -> google play -> clear cached data

[midnight haven]

REEEEEEEEEEEEEEEEE

[barren gale]

I see it now thanks

[onyx edge]

free oath ring when?

[sinful yoke]

this is #tech-support try #al-general

[onyx edge]

yes, free oath ring when?

[sinful yoke]

wrong channel again

[glossy sage]

Wouldn't be a bad compensation for spending almost 9 hours downloading at phone dial speeds tbh

[onyx edge]

thats the spirit

[sinful yoke]

this is not #al-general , the issue is known please move else where if you want to discuss

that includes “give compensation”

this is not the channel

[late raft]

Slow ingame download not an issue?

[swift tusk]

@sinful yoke Kawaaa, am stuck on search for update, after updating, what should i do ? delete and reinstall?

[onyx edge]

lmaoo

[sinful yoke]

it is a known issue please screenshot your loading screen with log mode and send here

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[lethal bane]

i'm having some prob here, the game somtimes glitch out in the middle of playing and either not respond or return to the initializing screen

[sinful yoke]

try restarting your device, I am not too familiar with this issue because I have been busy all day

[lethal bane]

nvr had this one, only after update

[swift tusk]

Oh, oka!

[sinful yoke]

it may be similar to the issue in #known-bugs right now

[late raft]

Restarting almost 10 times same BS dint fix

[lethal bane]

which bug?

[late raft]

Been trying to update for 12hour now

[onyx edge]

[laffeydrink]

[lone drift]

Yeah, the One in #known-bugs is the notification one

This one is about the SLOW AF DOWNLOAD SPEED things

[lethal bane]

the latest one huh

[swift tusk]

This is strange, my download reach 1 mb/s .

[lone drift]

Ours dont

[sinful yoke]

that is why its a known issue I did not say there is a fix yet

[arctic linden]

I have been at 40kbps for the whole day

[lethal bane]

miine was relatively fast, finish in about 30m, while i had a friend reachedd as low as 5kb/s

[arctic linden]

[late raft]

They just care about their money getting in only they dont care bout us

[arctic linden]

You just now realized that?

[rotund iris]

Oh 30kb/s club still there

[sinful yoke]

this is not the channel for discussion, if you would like to chat please go to #al-general

[buoyant lake]

Hate to be that guy but i lost my binded acc after reinstalling no uid have name/transactions proof
Who do i contact

[rotund iris]

[sinful yoke]

please contact customer support they can help @buoyant lake

/support

[carmine hedge]

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[mystic osprey]

Việt Nam. South East Asia.

[late raft]

Does general chat help with slow download?

[lone drift]

Ofc not haha

[sinful yoke]

no more small comments please thank you

[buoyant lake]

Aight thanks

[late raft]

No slow downloading speed please thank you

[vestal palm]

Is there a way to speed up from 40 kb/s update speed?

[sinful yoke]

do you have a new technical issue @late raft

[sinful yoke]

unfortunately not, the most to do right now is to send a screenshot of log mode and send here so devs can get more information

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[late raft]

Not only me everyone have same issue did you not see that?

[sinful yoke]

I am aware

[swift tusk]

Made a restart, and then i get the update again. e.e

[sinful yoke]

there is nothing I can do but collect information, which you declined to offer

[swift tusk]

Maybe the cache was clear, when restart.

[late raft]

At least check the game and give some info

[sinful yoke]

hopefully it installs correctly then?

[swift tusk]

Yeee

[mystic osprey]

Wow my phone got up to 6MB/s and then Dropped down to 16kb/s again. I left it download overnight but it got 250MB/2.6GB.
Help

[lone drift]

https://cdn.discordapp.com/attachments/488684387932700672/873031252863750214/Screenshot_20210805-172402.png

[brave grail]

Oh I reported last night about slow dl but forgot to post ss of log mode

[mystic osprey]

Wait

[brave grail]

Here

[vestal palm]

Im just gonna try to log in from the Emulator

[mystic osprey]

Are you using Vivo's phone @brave grail and @lone drift

[brave grail]

huawei nova 2i

[mystic osprey]

Hmmmmm

I tried to restart my phone but that didn't work

[sinful yoke]

for those with slow dl speed please open this link on the device with the issue
www.t1info.net/4p923bc
it will help diagnose the issue by collecting the relative information in a more organized manner

[mystic osprey]

Ok

[sinful yoke]

it doesnt embed

have to copy paste it for some reason

[mystic osprey]

;-;

[sinful yoke]

it will collect the relative network informations and send to the bug team so they can figure out the outliers

[mystic osprey]

Ok so I submitted it

[sharp shale]

https://www.t1info.net/4p923bc

[brave grail]

okay sa after going to that link whats next

[rapid torrent]

submit

[brave grail]

alright done

[west sequoia]

My internet can reach 400kbps, but why when i download just get under 50kbps?

[vestal gate]

guys i encountered a problem

i resintsalled as requested

but even if i log in through Yostar account (using email) why am i brought to the tutorial?

did i lose my previous account????

i am panicking here

how do i get my account back

[sharp shale]

did you select the correct server before entering the game

[vestal gate]

let me check

[bleak snow]

I lost my account to i emailed them and im waiting for a response

[vestal gate]

alright i got thanks

that was scary

[sharp shale]

give them 1-3 business days to respond, if they still haven't responded by then, you can send a follow up reply. but avoid spamming them if possible

[lone drift]

The link above is safe right?

[sharp shale]

yes

[crimson frigate]

Pain

[sage hatch]

Game broken i guess 2 hours the game dont enter 😫

[sharp shale]

can you try clearing azur lane app's cached data through the device settings?

[sage hatch]

Yeap

[late raft]

Stupid update

[sage hatch]

I unistall the game and install 2 times still doesn't work

[lone drift]

This is worst than "that" Sandy Incident

[late raft]

Then they gave trash prize after

[sage hatch]

Stupid update

[teal merlin]

When logging back to the game what method do you use?

[sage hatch]

I use the phone version

[teal merlin]

I mean either facebook/twitter/costar?

*yostar

[sage hatch]

Facebook/ yostar

[vestal palm]

This is by far the worst update ive ever experienced

[teal merlin]

I'm asking because I used Twitter and facebook to log into my account and both didn't work, so I need to contact support

[stray sand]

how do u even log in? all I can find is "bind" my account

[sage hatch]

but the game won't even let me log in after the loading screen once it leaves me there

That some BS 😅😅

[rapid torrent]

rip login streak

[late raft]

This slow update pissing me off

And it almost reset time too

[rapid torrent]

ye i hope the leader from my guild wont kick me lol

[uneven edge]

did anyone else lose notifications again today?

ok so it's not just me

[sleek tundra]

Pain 6kb dl speed

[late quarry]

I reinstalled the game and it's still on the update part

[carmine hedge]

Tell me please ..

I lost my account, how can i get Back my account

[late quarry]

Did you bind it?

[fervent venture]

@carmine hedge make sure u choose right server

[carmine hedge]

I think, i'm forget for Binding

[late quarry]

Oof

[carmine hedge]

I'm playing on Amagi Server

[fervent venture]

@carmine hedge try to get to main screen menu and switch server to Amagi

[late quarry]

Even tho i reinstalled the game its still updating

[late raft]

Aight im going to hang myself over this slow update

[carmine hedge]

I trying too. But, when am i loggin to server. New account :(

I hope get back
12 Wife
All Skin Race Queen
All Skin Muse

On my Account

[late raft]

If you dint bind it then rip acc

[rapid torrent]

send a ticket

[late raft]

Try contacting the dev or support team

[carmine hedge]

Where ? Link ??

[late raft]

Their email in here somewhere

/support

[carmine hedge]

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

Okay

I'm trying to CS Azur Lane

[calm spear]

6:30 AM in Europe, download speed still abysmal. Trying to update since 5pm yesterday (android tablet wifi). Couldn't just let it run overnight since it crashes at random (3 times so far)

[late raft]

Mine hovered 15-30

Game broken.

[prisma roost]

Has anyone else lost notifications after the mandatory update? Have checked for my phone settings and it's all correct. Reinstalled twice and ran repair on the in game files, but nothing works

[lavish smelt]

after this update game didnt send notifications, is it only me?

[late raft]

Mine still updating so idk

[lavish smelt]

o, you're not alone

[languid egret]

Did the math, my update should take 18 hours

[lone drift]

Mine should take 22 hours

[languid egret]

Not sure what to do honestly

[late raft]

Ive been here for 12hour now

[neon quiver]

It's not just you
There's people here from 12 hours ago that still has the problem

[simple light]

Good noon, All. I was gonna report an unusual case of update speed at 30 kb/s, but it appears that I am not the only one with this problem.

[languid egret]

Yeah sorry m8

[lone drift]

But why they doesnt post it in #known-bugs ????

Or maybe any Official annoucement

[late raft]

BS update then they give trash for apology

[languid egret]

Well they only goofed up on the size

[crimson frigate]

🥺

[languid egret]

3.8 GB is too much for IOS and Android

At least in one go

[lone drift]

I dont mind about the size, just why the download speed is slow af.

[simple light]

Is there any merit in leaving these reports here, or do we have no choice but to wait for a miracle?

[lone drift]

@simple light wait for a miracle. Yes.

[late raft]

@languid egret agreed on u on that one

[languid egret]

Well they might split it up so it doesn’t take as long

But fir now it is what it is as they say

[simple light]

Agreed. Azur Lane is pretty large for a game in the 1st place. Any larger ain't a problem. I mean, look at Taihou.

The Dl speed is just so bad

[languid egret]

Ngl that made me chuckle

Good one Xp

[late raft]

Nah they dint split it. They pretty much dont care thats why

Unless money involved

[warm shuttle]

Again notification it's broken

[simple light]

Ahh well. I guess I'll just wait it out. I'll probably be back if I finish the update. God speed to you all, Shikikans

[rapid torrent]

you probably wont coming back

[stiff ridge]

I already bind my account to twitter and facebook, but because the download always failed i need to reinstall the app. Then try to log in using twitter/facebook, didnt bring my progress back and restart from begining :))

[deft ledge]

update fines on my emulator, but stuck during update complete on my phone using the same internet for some reason, tried using mobile data too doesn't help

[vestal basalt]

Know bugs taken down my submission

there is known workaround

[ebon bloom]

I'm just glad it don't crash for me that much i let it download over night and from 1.2gb RN i'm only missing 400mb which is nice the not nice thing is RN i'm downloading it over 17h

[languid egret]

Sorry to hear that m8

[sinful yoke]

@late raft no insensitive comments please

as well as comments in this channel

but especially the one that breaks the rule

[warm shuttle]

@sinful yoke sorry but the notification it's really broken?

[sinful yoke]

I believe if not for all people, it seems theyre not working for most people

[warm shuttle]

👍

[prisma roost]

Is it possible that a update can fix the problem? 🤔

[late raft]

Nope game broken

[warm shuttle]

@sinful yoke about clear assets?
the button does not work

[fiery osprey]

Cant purchase gems, getting this error

[sharp shale]

can you try signing out and signing back in on the google play store app?

[fiery osprey]

Alrdy did that, as suggested from AL customer support

Still getting this problem after the massive update D:

[sharp shale]

hm, could you try changing networks?

or internet connection

[late raft]

Lol

[fiery osprey]

I'll try that later

[sinful yoke]

are you signed into google play? @fiery osprey

[rough mesa]

Hey, the game just keeps loading

[mental kindle]

I am relatively new here, is this where I report bugs and such?

[sinful yoke]

that would be #bug-reports

[mental kindle]

Ah thank you

[fierce sand]

I’m having issues with my account login. I haven’t yet in a while so I’m unsure if this is the right Twitter connected account but every time I try to log in it gives me this error. What do I do? If this is an English only chat I can remove this message.

[sinful yoke]

but reports are formally accepted through the belfast bot

it looks like its saying its already coonnected to another account

we cant do much about AL JP here though

our friends in the Azur Knight server linked in #welcome has a help channel that offers helpto all clients of AL

[fierce sand]

Understandable, where would I go to resolve this as a JP player.

Okay, thank you 🙂

[sinful yoke]

en, jp, kr, cn etc

[rough mesa]

😕

[onyx edge]

so much flaws

[sinful yoke]

try restarting your device

if it does not help, try a vpn or different internet connection, usually loading at that screen is a connection issue

[fiery osprey]

Yea im already signed in google play, and still cant buy gems

[sinful yoke]

ah okay just making sure, sometimes that error pops up as a result of not being signed in

[rough mesa]

Thanks. It worked 🙂

[craggy meadow]

hi
After finishing the download on playstore and in game
The same problem is happening agail like a few weeks ago
notifications wont appear instead pops this message telling
"Azur Lane stopped responding"
also this sometimes appear in-game and closes the game by itself

[sinful yoke]

its a known bug that notifs are causing crashes

[grand sage]

so that's why it randomly crashed ?

[crimson frigate]

Still the same on phone. The emulator on our office computer work though.

[craggy meadow]

i just wanna know how to stop it

[late quarry]

Even tho i reinstalled it

Its still at that part

[whole halo]

Anyone know if the download speed has been fixed yet cause im still stuck at like 20-30 kbps?

[late quarry]

How long will this take?

[sage mason]

my friend didnt experience this tho, while im here downloading files for hours

we share the same wifi

so the 25kbps is a mystery to me

[whole halo]

Same with my roommate. Had it in no time, meanwhile im 10 hours and 50% in

[sinful yoke]

please check pins to give more information to the devs

[crimson frigate]

Pins where

[sage mason]

the pin button on the top right

[midnight haven]

thanks imma open it

[little saffron]

Azur lane says must be updated in app store but there is no update?

[sage mason]

try going to the app store manually

[midnight haven]

bruh

[little saffron]

Only options are play and uninstall in app store from fresh open

[crimson frigate]

......

[midnight haven]

search it like this

[sage mason]

put the link on the search bar on the top?

[midnight haven]

not like this

[little saffron]

That worked second time, thx

[sage mason]

nice

[midnight haven]

I deleted AL for now, will install again when the Slow af resource download speed is fixed

[late quarry]

I'm gonna delete al for a while

Until the download speed is fix too

[pallid quiver]

same

but it isn't slow in emulator

so i'm using that in the meantime

[outer herald]

Wild guess the slowness it probably due to the high volume of people still updating it, and the large file size for the update

[rapid torrent]

Then why is the emulator download speed is ok?

[paper ice]

is already full

[late quarry]

Because the pc is more powerfull

[rapid torrent]

Wdym lol

[pallid quiver]

i tried downloading in emulator before this update. it wasn't running until now

idk\

[rapid torrent]

And some other phone is working properly

[late quarry]

I'm gonna download al tomorrow

[late raft]

Rip login streak

[outer herald]

It might also be due to what kind of WiFi your phone uses since there's I think a 2.4 and a 5.0 type

[paper ice]

same for me

[sage mason]

rip indeed 😦

[late raft]

Mine 1.2gb left to download

[sage mason]

just 55 mins left before server refreshes

[late quarry]

Mine is 2.2gb

[sage mason]

and i still have to download 2.1 gb

[late raft]

Yep rip login streak

[sinful yoke]

okay thanks for letting me know the link is now full

[whole halo]

1.3gbfor me.

[crimson frigate]

I tried everything except the restart thing. Did it. Still the same.GDI.

[tight meteor]

Has somebody the the azur lane support ticket page. I need some help here.

[late raft]

It suck man.. been waitin for 13 hour now

[whole halo]

Ive done litterally everything thats been suggested. Still stuck in the low to mid 20s of kbps. Just gonna suck it up and deal with it at this point

[sinful yoke]

people with slow dl speed please dm me I need some people to help try something out for solution

[crimson frigate]

Agggggghhhhh

[late raft]

Restore the update i dont wanna miss my login streak

[thorn vapor]

I too been having the same issue

[whole halo]

More annoyed that i missed the days worthof opsi and guild stuff. Got a few days leeway on the login rewards

[tawdry cape]

anyone having an issue where the game repeatedly closes over and over or gets stuck loading but never finishes loading?

[sage mason]

slow dl speed gang here sir

[whole halo]

^

[crimson frigate]

Missing a few hrs of commission is already painful for me, and now this happens again.

[late raft]

Wtf they decide to update? Worst update ever

[tawdry cape]

i go into the game but then the game restarts and or gooes into loading as i go to a different menu

[sharp shale]

uh, if your game is crashing often, it's most likely caused by notifications, try disabling them in the settings
as for loading issues (stuck on 98% loading etc.), try clearing assets data

[late raft]

At least you can log in mine still updating

[tawdry cape]

https://cdn.discordapp.com/attachments/659767105989771264/873084937853624340/unknown.png

it's more like this

and happens randomly

[tight meteor]

Im one of the slow dl

[iron rose]

then how about slow dl speed geng

[sage mason]

thats us

[late raft]

Mine still 1.2 gb left to download

[sinful yoke]

please keep comments to a minimum, if you are experiencing the issue it is being investigated and worked on

we are currently testing something out

[normal ocean]

Dear Commander, Sorry in advance if we can't reply to you through the CS systems. Because many Commanders are suffering the issue of losing account. It will take more time to deal with those issues. Sorry again..

[late raft]

@sinful yoke sorry bout that it just frustrating to lose login streak

Dont want to be rude. Hope you understand

[normal ocean]

Oh, yea, https://blhxusstatic.yo-star.com/android/resource/a8bd76e5d2c521f03b96d178e980edca
https://cdn.cloudflare.yo-star.com/android/resource/a8bd76e5d2c521f03b96d178e980edca you could also use these 2 links to try to download the game, may these links could solve the download- speed issue.

[sinful yoke]

im preforming a more organized one

in dms since in channel

it becomes very messy and lose track of users that followed instruction and those that still trying

[vivid goblet]

(App info) -> Advanced settings install apps from unknown sources turn no.

[late raft]

@sinful yoke sry about that

[vivid goblet]

Settings all need clear data.

[tawdry cape]

this is what happens

https://youtu.be/StGI71pckfU

[sage mason]

Uhh... Should we delete the game before downloading with the link that cafeteria sent?

[sinful yoke]

no

restart app after downloading and try to update ingame again

[tawdry cape]

game just crashes and restarts randomly

[sinful yoke]

might be issue in #known-bugs

[thorn vapor]

There we go now I see the update and it's started updating

[fervent venture]

@normal ocean how do u use these file?

[sinful yoke]

you download it through the phone

[late raft]

Where to put the bin file?

[sinful yoke]

no need to move to folders or etc as long as its downloaded

[late raft]

Oh ok

Nope still the same

[vivid goblet]

Setting -> App -> Manage apps -> Azur Lane -> App info -> install apps from unknown sources turn on or off.

[sinful yoke]

what is your dl speed before and after?

[late raft]

Same with last time

15-30 kbps

[sage mason]

Still the same

[errant wadi]

Nope still the same dl speed

[late raft]

At least we tried

[sinful yoke]

what speed?

[errant wadi]

15-30kbps

[sinful yoke]

staff need the numbers specifically right now thank u!

[fervent venture]

Sometimes i have 400kb/s but then it's go down again to 30-40kb/s

[late raft]

32kbps

[tight meteor]

My dl is between 30-45 KB/S

[sage mason]

20-300kb/s

[fiery osprey]

Just now i updated the game using emulator with download speed of 50-90kbps eventhough i have 150mbps download. Took me 5 hours to finish

[late raft]

24 average speed

[dawn forge]

Characters who get MVP aren't popping up in the post-battle screen.

[crimson frigate]

Pain peko

[whole halo]

10-28 kbps

[iron rose]

20-30kbps ( 2nd acc revenant )

[dawn forge]

Should I just repair assets?

[vivid goblet]

💯

[devout sedge]

it's been 18 hours and my download isn't even halfway done yet

[vivid goblet]

right now thanks all

[late raft]

👌

30min till reset

[devout sedge]

:(

[crimson frigate]

It worked in our office's emulator. Trying to claim the streak right now.. phone is still abysmal.

[devout sedge]

is the slow download thing an android thing, or just a mobile thing in general

[crimson frigate]

I have seen a few guys have problems with their other devices too, so I don't think so.

[sage mason]

Its all of the commander's nightmare

[late raft]

Yep

[devout sedge]

I have about 1 gb left to go

[tawdry cape]

seems like it was an issue with mumu

[devout sedge]

my phone has been left on for over 18 hours

wonder if it'll blow up

[crimson frigate]

Same same.

[devout sedge]

and I'm about to go to sleep and wake up with an incomplete download

[sinful yoke]

can we also get the specific dl speed when dling both files? the files themselves

[calm spear]

Files downloaded almost instantly

[late raft]

Still 24kbs

[sinful yoke]

we need specific dl speed, unfortunately very fast doesnt help devs

[devout sedge]

wdym by both files

[lone drift]

Wdym by both files??

[sinful yoke]

can delete files and redownload, hopefully not so fast that you cnat even get the speed for a second

I will make a new message for gafeteria

[steep sinew]

I'm not receiving game notifications. Game notifications and ingame settings enabled.

After last update

[devout sedge]

I've been rocking a fat 18-24 KB/s

[sinful yoke]

https://blhxusstatic.yo-star.com/android/resource/a8bd76e5d2c521f03b96d178e980edca

https://cdn.cloudflare.yo-star.com/android/resource/a8bd76e5d2c521f03b96d178e980edca
please dl these files and please send exact dl speed when you download these files if its too fast to read, consider recording your screen to capture its speed
please state your device and os version as well

[paper ice]

on phone or pc?

[vivid goblet]

PC files copy folder

[sinful yoke]

on the device having the issue, there is no azur lane pc so it should not be for pc only on the device (emulator as well) that is having the slow speed issue

[paper ice]

takes 1 sec for me

[tight meteor]

between 1-2 sec for me

[late quarry]

So basically this file will make the download speed faster?

[sinful yoke]

need the dl speed, not the seconds

[crimson frigate]

There were no problem in downloading those files. Just a second or so

[vivid goblet]

yes

[sinful yoke]

no

[sage mason]

I can't see the dl speed, but will a screen record help?

It's too fast to see the dl speed

[vivid goblet]

Play Store you in settings turn on wifi and download

[crimson frigate]

Couldn't see it. It basically finishes as soon as I see it.

[sinful yoke]

it is more diagnostic for devs right now and need player input to help us get information

[devout sedge]

I don't think I even get a speed

[paper ice]

here takes 1 sec

[sinful yoke]

I see im not too sure if its helpful for devs, if you screen record though it might be able to capture it for a split second if anything shows up

[sinful yoke]

it must be on the device having the issue, not on pc

[paper ice]

yea

[lone drift]

Isn't this Server issues?

[paper ice]

on pc did it take longer than usual but did work

[crimson frigate]

@lone drift Server is after you log in.

[sinful yoke]

that I do not know I am just to help staff gather information to help solve issue

[late raft]

Our device? Not the update?

[vivid goblet]

Pc copy use USB with Phone files folder.

[lone drift]

So based on data i Get, People who download the file WHEN the maintenance until 1-2 hours after maintenance Mostly doesnt get this Slow download Speed. While Others that doesnt, MOSTLY got this bug

i⬆️ ⬆️
I asked my community, around 20-30 people contribute
in total of 200 members

[sleek tundra]

Pain

[spice wasp]

before download fluctuating from 50kb/s to 200kb/s after downloading the 2 files fluctuating from 20kb/s to 500kb/s

[vestal basalt]

my download speed is fine before the update happening

now dipping to 30kb

[sinful yoke]

we need the dl speed of the individual files, not before and after right now

[late raft]

Told you 24kbps

[vestal basalt]

The root of problem is the update itself

[late raft]

Yeah

[rapid torrent]

Ye

[sinful yoke]

you downloaded the 2 files at 24kbps?

[vestal basalt]

Not our ISP or our devices

[late raft]

I dont think it our device have a problem at this point.

[sinful yoke]

I wont pass that along then

[vivid goblet]

smh

[sinful yoke]

we cannot investigate if users begin to speculate and refuse because they dont believe thats the issue, so we ask players willing to give us informations to help

[paper ice]

thank you for trying to help
on my phone did it take 5 sec to download the first file and 2 sec for the second

[late raft]

Then tell the dev it the update problem then

[vestal basalt]

To whom? Nozokana? Legion? already did

[sage mason]

If it takes about 1 second to download the file I think our download speed would be 19mp/s?

[crimson frigate]

The download for the update on playstore was fine. The problem of 20-30 kbps download happened on the update when you open the game

[dark pike]

how do i recover my account if its been deleted?

[sinful yoke]

@paper ice thanks, do you have the specific dl speeds like something like XXmb/s?

[vivid goblet]

install apps from unknown sources turn off

[paper ice]

i could do a speed test

[rapid torrent]

The 2nd link was faster

[late raft]

It already off

[sinful yoke]

so far from 2 people

[vivid goblet]

did you off done?

try again install turn on wifi download

[dark pike]

I had to re install the whole game because it wouldnt download but now it says i dont have a yostar account

and now it just freezes

[devout sedge]

the second one is faster

but the first one was only a second long

[sinful yoke]

check pins for how to login with yostar account, it is the same exact process as making one so do not be confused @dark pike

[vestal basalt]

i can download that stuff faster with 2.6MB/s without any hassle

both of the file

[sinful yoke]

from restart we already got your specific dl speed thank you for that most people so far cant even see dl speed and we need the specific so its very helpful

[devout sedge]

yeah lol, I click download, and I immediately get"open file"

[dark pike]

how do i login to my account then?

when i tried i think it overwrote my account

[sinful yoke]

#tech-support message

there is a step by step guide to help you login to an account, ignore the how to bind part as you already did so

[dark pike]

ok thnx

[vestal basalt]

This is almost a day of technical problem

[vivid goblet]

When you account old or new? UID

[vestal basalt]

sadly the workaround was waiting

[dark pike]

also sometimes it just freezes

[sinful yoke]

we have had longer we just ask for your patience and compliance as we need help to gather more info from everyone to solve

@dark pike there is a known bug right now that notifications may cause the game to freeze or crash, that might be it?

[dark pike]

oh ok

yea i think so

[vivid goblet]

if you gmail account your UID profile how can click email facebook or twitter bind already done.

[vestal basalt]

i won't be surprised if there's emergency maintenance happened today (if there is any)

[devout sedge]

I hope I wake up with a "problem fixed" tweet

[late raft]

Dont get ur hope up

[devout sedge]

I'm not

that was me lying to myself

[sinful yoke]

dont need comment or discussion here please

[vivid goblet]

[late raft]

Rip login streak

[devout sedge]

it's official
the streak is dead

[sinful yoke]

dont need comment or discussion here please
#al-general has same emotions right now but comments and discussion are allowed

[fading hearth]

Hello, ever since the update my game randomly just restarts for no reason. This seems more prominent on the menus and not during sorties if I manage to get there fast enough. This only happens on my emulator but everything works fine on my phone. I never had this issue on my emulator prior to this update. Anyone know what's up with this?

Apologies if this has already been asked already

[sinful yoke]

it may be the notification issue in #known-bugs

[fading hearth]

I went into the options to turn off all notifications alongside disabling blocking notifications on the app settings itself

unless that doesn't fix the issue?

[sinful yoke]

im not too sure if not or if it does, but I would suggest to try repairing your files for both l2d and assets in settings ingame

[fading hearth]

I have done that as well

In fact, there seems to be a loop on it when I repair assets. It always says "this fix needs to download 12.3MB file, continue?"

But once it completes and I check again it always shows up still

this only happens on my emulator, not on my mobile phone

[sleek tundra]

Pain

[glacial flicker]

You are lucky

[sinful yoke]

for users with slow in game dl speed check pins

[sleek tundra]

I will wait until they fix these

[sinful yoke]

I think this happens when even the repair function is broken and needs reinstalling

[grizzled robin]

Game keeps me in infinite loading for no reason. Definitely not the fault of my Internet connection, as things outside of AL work fine

[devout sedge]

10x faster than mine

[fading hearth]

Yea, I did reinstall but I get the same problem. I'm not sure what the issue is but I guess it technically could be the emulator. It's just it didn't happen before today.

[sinful yoke]

usually if that doesnt solve it, its a device hardware problem, is the emu’s android software updated?

[fervent venture]

@sinful yoke i have DL this file, and it finish approximately about 15sec, and i have 700kb/s when I've download it

[vivid goblet]

phone android settings version Check for updates.

[calm spear]

Lenovo Tab TB 850 Series Android 10
35kbts

[carmine hedge]

i already updated my phone but still the same

32 kb/s

[vivid goblet]

Speed KB/s or MB/s

i did got speed MB/s fine.

[lone drift]

So whats now?
What should we do to help they "solve" this?

[vivid goblet]

i see

[sinful yoke]

pins

[carmine hedge]

those 2 links or choice only 1?

[paper ice]

both

is like 40mb together

[tight meteor]

HUAWEI P smart Model FIG-LX1 i did update this but still slow dl

[hollow stream]

how to use this file?

[paper ice]

is just to check the dl speed you may delete them after

[vivid goblet]

#tech-support message

[late raft]

Can someone upload a obb

Please

[mortal kite]

is it just me or is the DL speed of the update is too slow

[paper ice]

Already known they are trying their best

[onyx edge]

[late raft]

Yey

[dusky fossil]

heyaa ..
im not experiencing game crashes, but i didnt receive push notif..
should i turn it off as well??

[prisma roost]

I want to ask regarding the news on game news channel. Does it apply to us who does not receive notifications but doesn't get the app crashed?

[velvet monolith]

Uhmm guys.. I started downloading the update 3 hours ago but im still halfway there

Stuck at 47Kb/s

[neon quiver]

Where do I send the download speed?

[late raft]

They say it our device problem

[velvet monolith]

Is there anyway to fix it?

[paper ice]

not known yet

[paper ice]

i think just in this room

[hexed smelt]

Have the same problem as well, 20-25 KB/s

[paper ice]

i have the same problem on pc and phone tried different networks and even moblie data nothing works

[solid bane]

I downloaded the mandatory update from Google Play and another 2.5GB? is this normal?

[paper ice]

yea it is

[neon quiver]

Oppo A5s
Android version 8.1.0

[paper ice]

for azur lane

[solid bane]

oh okay thx

[neon quiver]

Nvm wrong file

Bruh

[vivid goblet]

yes right 2.5GB only

[paper ice]

and don't forget the voice update when you are ingame

[hexed smelt]

Vivo V17
Android Version 9

Only took 4 seconds to download pinned file

[late raft]

Cant event login yet what are you talking about

[hexed smelt]

Btw, pinned file isn't mandatory right?

[neon quiver]

No
It's test

[velvet monolith]

What file should i dl up or down?

[vestal basalt]

your device is same as mine, I was sweating if this is only me

[vivid goblet]

mandatory update for gems

[late raft]

It useless pin

[paper ice]

nah is to test and investigate

you may delete it again after download

[vivid goblet]

please Do not delete just install app only update

[paper ice]

not?

[neon quiver]

They are talking about the test file

[late raft]

Update for gem so player can spend more money

Yey

[velvet monolith]

Vivo Y69
Android version 7

Took 11 sec to download the pinned file

[hexed smelt]

So we can't delete the file for gems..

So what to do now?

[paper ice]

wait for a fix

[velvet monolith]

400 gems woooooo

Jk

[paper ice]

ring

[neon quiver]

Delete the file you downloaded from the link in the pins

You can

[paper ice]

yea it is just to see the dl speed

[grim relic]

Can i send download speed here?

[neon quiver]

Yes

[paper ice]

yea

[prisma roost]

I want to ask regarding the news on game news channel. Does it apply to us who does not receive notifications but doesn't get the app crashed? I know I asked recently, but I want to know if I understood or not

[grim relic]

Realme c12
Os Android 10

[brave grail]

3 second dl time

[velvet monolith]

Is this ok? Or should i record it?

[paper ice]

this is fine too

[hexed smelt]

Mine's the same

[brave grail]

huawei nova 2i, android 8.0.0

[wispy sage]

So how many times do I have to restart the game for it to work properly till I decide to close it? My internet is more than fine. but then this keeps loading despite restarting.

when I do get it to work this happened

https://streamable.com/7mdlg3

[hexed smelt]

Mind if I know how long we need to wait for downloading problem?

[tight tinsel]

Does anyone have the problem of brightness getting cranked up in main chapter maps?

[wispy sage]

(This as after I already restarted the game cuz of the dock limit thing wasn't showing in game but it wasn't letting me play. I know this cuz it happened to me before. restarted. that wasn't an issue anymore. this was. again restarted)

and then I go to do PVP https://streamable.com/mwqxo3

[vivid goblet]

Okay, you need ask settings -> help #known-bugs

[prisma roost]

@vivid goblet I want to ask regarding the news on game news channel. Does it apply to us who does not receive notifications but doesn't get the app crashed?

[wispy sage]

settings -> help?

[vivid goblet]

yes

[wispy sage]

oh that thing works now. yesterday my chaser was missing from dock and I panicked. tried going there and the game kept exiting everytime?

I've never been this frustrated from this game lol

It still happens randomly. sometime later my grenville was missing

but yeah I'll see what I can do there

[wispy sage]

yeah

I've done that on AK. and went there on AL just to see

thanks

[vivid goblet]

np

[vivid goblet]

notifications turn off...

[runic saffron]

Azur crash,trying install new update in game, after successful installing from store on latest mumu emulator

Restarting game just put on update windows page that crash game

[stone river]

Hi.​ I bound my acc to Facebook when I started playing last year. When the manual update was done, all my progress was reset. Help please?

[wispy sage]

have you tried logging into the same account?

[prisma roost]

So I need to turn it off even though the notifications does not work?

[stone river]

Yeap tried logging in. Still back to tutorial

[vivid goblet]

please can all turn off
#game-news can see read?

[prisma roost]

If you are asking me whether I can read or not then yes I can... I only wanted to confirm if I understood correctly or not..

[tacit niche]

@stone river are you sure you're on the right server?

[stone river]

Yeap still says lexington

[vivid goblet]

Do it correct.

[shadow oxide]

Yow, my oil commission did not reset and i already restarted the game

[gray star]

game has crashed for unknown multiple times now since i last updated it, is it normal? it even crashes even though i'm not playing

[carmine hedge]

There is a note about it in #game-news

[delicate kiln]

hi guys, can anyone tell me what to do to recover an account that was not binded to FB/twitter?

cause the link in faq was not working

[gray star]

thanks

[vivid goblet]

#tech-support message

[runic saffron]

Galaxy tab a7 having crashing problem same as with emulator. Game crash on trying to download in game update

[delicate kiln]

wait maybe i expressed myself incorrectly. i "lost" my account because i reinstalled the game and the account wasn't binded to FB as i thought initially. does this method still work?

[fiery osprey]

yooooo it works now LMAO. idk how that happen

i just repeatedly smash em until this happen

[crimson frigate]

Hello how are you 🎶

[fiery osprey]

D:

[round rock]

What's this?

Oh this is the auto search optimizer thing, got it!

[patent gazelle]

downloading in-game content in my android only have speed around 30KB/s, but downloading in-game content in my emulator can have speed around 1MB/s, why?

[vivid goblet]

when you fb email back?

[merry bough]

game fixed?

[slender mountain]

I slept, gone to work, back home and took a nap and the download still haven't finished. 10/10

[merry bough]

🇫

[topaz oak]

i think game is broken redownloaded from play store in few min but in game update speed is only aroun 20KB/s

[lone drift]

The issues still there?

Welp

[late raft]

Nah they say our phone was the issue not the update

[brazen bronze]

More 2 days and I'll be able to download

[errant wadi]

Both file download only took few second device vivo f9 android 8.1.0

[delicate kiln]

i'm tring to understand what you wrote but i don't get it, are you asking me if i have my Facebook email or if i got an mail on my facebook email?

[vestal basalt]

next time they blame the country itself for being exist

[errant wadi]

Lol

[reef quiver]

I really hope they fix this download problem

[tropic frost]

What device issues? A lot of people with different devices suffer the same speed of downloading

[vestal basalt]

that's it, no point on blaming one devices or other

[late raft]

They wont admit the update have issue

[grand sage]

who wont admit?

[late raft]

Wtf do you think

[vapid lily]

...

[errant wadi]

Hang in there brother

[tropic frost]

Not like they gonna fix anything in an instant, it require time, geez stop giving them more pressure

[vestal basalt]

now Poland, damn this is world wide issue

[sage mason]

stop pressuring em

[vivid goblet]

you was lost? account old and your in email delete mistake right?

[sage mason]

they're already working on it

[sleek tundra]

Uninstall and forget then sleep

[late raft]

Working on it yeah right

[errant wadi]

https://tenor.com/view/doubt-press-x-press-la-noire-gif-18717264

[vapid lily]

Yes and I lost for one day

[vestal basalt]

You and me are the same boat

[delicate kiln]

Yes, i deleted the game but my in-game account wasn't blinded to my facebook account

[late raft]

Well it your fault

[sinful yoke]

@late raft please go to another channel or I will ask mods to rid you out of here

[vivid goblet]

again account bind yourself email stay, if please don't delete failed.

[sinful yoke]

you have been here consistently for hours all day leaving comments that are just uncalled for

[vestal basalt]

You weren't binding the account? So you left your account hanging?

[sinful yoke]

@vivid goblet I am sorry to say, but your english is not understandable, it is very hard to know what you are saying

I think it is making users confused when you help

[sinful yoke]

contact customer support and they can help you recover your account, as long as you provide a username in your first email, they should be able to locateit then confirm ownership for you

/support

[carmine hedge]

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[vivid goblet]

[delicate kiln]

I though i binded it since it was very old and it had a lot of stuff, but apparently it's not binded to my current account but to an older account i once played with.

[sinful yoke]

if you have other languages that users can understand you with, by all means please speak it (if they speak that language)

[vestal basalt]

Did you forget or cannot access the social media account?

[vivid goblet]

hard work many discovered

[old oasis]

Is there a reason my Azur Lane app suddenly started to fail to send push notifications telling me when things like commissions and researches have finished on mobile?

[delicate kiln]

I wrote an email to [e-mail], they are currently working on it. Still tanks, i'll try there if i don't get any response

[old oasis]

Now it only sends them when I open the app, defeating the purpose of the push notifications alerting me when something has finished

[vivid goblet]

lost update problem in transaction people

lmao rip

[sinful yoke]

its the same email regardless

[sinful yoke]

its a known bug with push notifs right now

[delicate kiln]

We could say i forgot

[delicate kiln]

Oh nice

[sinful yoke]

since they contacted support already

nothing we can do

just let support get to the issue

[prisma roost]

Any updates to fix the issue? I also have it even after reinstalling twice and checking for settings ingame and phone

[sinful yoke]

they can help better than we can since we already know the proper account wasnt bound

[vivid goblet]

is then "lost," a database at the same time.
specialist language hard for others to understand.

[sinful yoke]

you can put azur lane in the “do not sleep” category and it should help

[prisma roost]

I have done that. It doesn't work :/

[old oasis]

Same, was just about to say I've done so, and to no avail

[sinful yoke]

im not sure then, its the only cause I know of to fix that issue

[vivid goblet]

In the lost update problem, update done to a data item by a transaction is lost as it is overwritten by the update done.

[sinful yoke]

and the only thing I know that causes that issue

[vestal basalt]

I'm afraid that is beyond my understanding, all i can say is "keep your info current and up to date" if you spending in this game

[sinful yoke]

accounts can be recovered especially if users spent money because its easier to claim ownership, so once its recovered they wont be able to lose it unless they lose access to the bind login info

[vestal basalt]

glad they implemented those

[hexed smelt]

Is the connection problem regarding downloading game data is fixed?

[vestal basalt]

not yet

[delicate kiln]

Man now i'm regretting being a f2p player

[sinful yoke]

it is still possible to recover, it just takes some more information

they will work with you if you cant remember things and ask other things instead

[delicate kiln]

On that's nice, hope they can help me then

[modest vale]

Anyone not having notifications work now?

[old oasis]

Me

Two problems I saw, that I didn't realize

[delicate kiln]

Can i ask you something about the procedure since you seem a man of great wisdom? If they ask you "your in game lv" and you reply with a level that's not the exact one but very close (like "i recall being a lv 89" but the in-game account is a lv 90/91) do they drop you off or they have some sort of tolerance?

[old oasis]

first was on medium power saving mode instead of optimized, and I thought I had put AL in the 'do not sleep' category, but actually didn't

[sinful yoke]

you are free to say things like “I cant recall but I think _” they dont expect you to know 100% and they also dont expect you to have up to date screenshots

as long as you have an idea, theyre okay with it

[delicate kiln]

Nice, thank you very much

[modest vale]

As long as it's a known issue

[sinful yoke]

did you end up resolving it?

[old oasis]

Yes. Started to download an update for AL, moved out of the app by pressing home screen, and update was shown to be progressing in notification bar as a push notification.

[sweet rampart]

Is the slow download issue still up?

[rapid torrent]

Ye

[sweet rampart]

[late quarry]

Is there a way to make it faster?

[old oasis]

probably not

[late quarry]

Nuts

[reef quiver]

[runic basalt]

Is there any fix for the mumu problem?

[jaunty violet]

In my emulator not having issue

[hollow stream]

when will the isp problem be fixed?

[jaunty violet]

Btw this picture i take in the morning

[jaunty violet]

Idk

[late quarry]

Ours is really slow

[reef quiver]

In emulators is downloading just fine

but in some phones is having problems

[late quarry]

I'm one of them

[reef quiver]

Yeah me too xd

[late quarry]

I just want to get me gems

[jaunty violet]

Ohh i see, i use emulator because my phone is not longger handle the game that game so big like 4-5 gb update make my phone like C4 want to exploded

[late quarry]

Same

Tho i have a laptop
But it's pretty weak

[reef quiver]

I use phone because is more comfortable for me

[late quarry]

Same

[jaunty violet]

So what emulator you use?

[late quarry]

Bluestack but i deleted it

[rapid torrent]

Try ldplayer

[late quarry]

This is my al rn

It's really slow

[errant wadi]

From 4pm till now 7pm not even half

[reef quiver]

it is just not doable

[plain tulip]

looking at chat i assume theres no fix for this issue yet?

[reef quiver]

we will have to wait until they fix it

[late quarry]

Yup ironblood soldier

[jaunty violet]

Maybe you can see in the pinned massage

[plain tulip]

my wifi speed is fine, downloads the file in a sec

[jaunty violet]

In there have a fix file

[late quarry]

Switch files should we download?

[jaunty violet]

You must read that pinned massage in there

[vestal basalt]

If you having slow download issue, currently they have no fix at the moment

[plain tulip]

Feelsbad

[vestal basalt]

That pinned file is for test speed

[late quarry]

Oh

[neon quiver]

The servers have completely forsaken us

[plain tulip]

devs doing DOS on own clients

xD

[late quarry]

Yup

[jaunty violet]

But why in the emulator not like that ?

[plain tulip]

no idea

works on 1 phone of mine, works on emulator, doesnt work on another

on the same wifi

probably some technical issues in the code? no idea

[vivid goblet]

A lost update when two processes read the same data and then try to update the data with a different value. Consider a scenario in which you and your partner have notion of a joint bank account.

[plain tulip]

weird that it only happens on certain systems consistently

[vivid goblet]

transactions for backup and recovery.

[plain tulip]

do mobile apps do backups while updating?

[vivid goblet]

yes

[jaunty violet]

Idk but i see the issue is in android 7+ but i can't found issue in android 5-6

[reef quiver]

It is so weird

[midnight haven]

STILL NO SLOW AF DOWNLOAD FIX?! MAN F*CK THIS

[simple moat]

So im not the only one with the slow speed huh

guess we gotta wait boys

[plain tulip]

its prolly something to do with underlying systems

not ur regular bugfix

Feelsbad but we gotta wait and pray i guess

[simple moat]

True I was so lost when I couldn't download

[reef quiver]

Wellcome to the gang

[late quarry]

Same

[simple moat]

Lol I'll grab a seat buddy

[midnight haven]

slow af download speed bug can be fixed, I mean, mihoyo fixed the slow af download speed bug on Honkai Impact

[delicate kiln]

Ok i actually got my account back. It ends up i did indeed link it to FB, but i logged on Washington and not on Lexington so that's why i got in my older account. In the end i'm just dumb, very dumb

[midnight haven]

my point is, manjuu/yostar and mihoyo are both game developers, so if it's possible to do from the other game developer, it's also possible for the other one to do

[brave grail]

its legitimately faster to constantly restart the game for me cuz i have about 3 seconds of 0mbps before it tanks lmao

10*

[plain tulip]

software tend to be case by case basis tho, cant really compare and judge em tgt like tht

this hasnt happened on AL so far

so they'll need sometime

[vivid goblet]

Not Honkai Impact why?
Azur Lane support only

[tepid warren]

hello everyone i have a problem with azur lane, it got the new update yesterday and it didn't want to install. today I try again but still nothing, on the other hand on my phone it works
I therefore uninstalled the blustack game but could not reinstall it
if you can help me thanks

[plain tulip]

bluestacks worked for me so far

wym u couldnt reinstall

cant download ingame files or google play being funny

[tepid warren]

mmm

[brazen bronze]

U can clear the app store/playstore cache so the update will be shown

[tepid warren]

ok but there is not even the percentage of the update

[brazen bronze]

In-game?

[tepid warren]

no

in play store

[plain tulip]

so it just says "donwloading" without numbers?

[tepid warren]

i retry

....

his step

wtf

since yesterday its mark me waiting for the download and now its marching again

[crimson frigate]

So....
How's life. 😂

[tepid warren]

😆

[late quarry]

Welcome to the slow update club

[simple moat]

^

[tepid warren]

^^

[simple moat]

Lol the club getting bigger boys

[tepid warren]

[hexed smelt]

I should've get something to eat at this point :v

[simple moat]

Go ahead

[late quarry]

And i should get some sleep

[lone drift]

Is the SLOW AF DOWNLOAD SPEED thing still not fixed?

[brazen bronze]

30kb/s gang, assemble

[hexed smelt]

[tepid warren]

yes

[rapid torrent]

20kb

[simple moat]

[rapid torrent]

lol

[plain tulip]

imagine if devs are actually contacting unity tech support

[lone drift]

Lol

[plain tulip]

"wtf why isnt this owrking"

[cosmic vigil]

lmao

[brazen bronze]

Lool

[hexed smelt]

Lets say its "under 100KB/s download speed"

[crimson frigate]

Whattt?? Couldn't hear you over the slow asf download 😂

[tepid warren]

you live in a hole

[simple moat]

lol

[cosmic vigil]

well... i have never experienced something like this... im interested in how this even happened lmao

[brazen bronze]

Bruuuuuuh

[brave grail]

slow af gang rise up

[cosmic vigil]

uhh okay

[tepid warren]

azur lane do 2go ?

[hexed smelt]

Under 1KB

[late quarry]

Awaken menacing

[simple moat]

[pallid quiver]

we deserve compensation lmao

[late quarry]

Yup

[rapid torrent]

We already have

[cosmic vigil]

what

[brazen bronze]

1500 gems

[hexed smelt]

2 oath rings should do :v

[pallid quiver]

ig it's not for the bug?

[lone drift]

The thing is they will give compesation to ALL player, even the one that dont deserve it

[simple moat]

im ok with that as a sorry

[crimson frigate]

1000 coins and oil 😂

[pallid quiver]

YES

[tepid warren]

[cosmic vigil]

2 oath rings sounds like a fair trade

[late quarry]

meanwhile my pfp is ultra magnus asserting his dominance

[brazen bronze]

Take it or leave it lol

[cosmic vigil]

true

[plain tulip]

guaranteed at least 200 gems, its a farily wide issue tht caused more than a days downtime

[lone drift]

Its a torture. All my friends chat about the game in front of me while i cant even login

[brazen bronze]

[hexed smelt]

I'd still prefer my suggestion

2 oath rings

[crimson frigate]

I logged in using the emulator at our office earlier.200 gems for the update downtime, and the 1000 coins and oil for extra compensation😂

[rapid torrent]

I got kicked from my guild lol

[late quarry]

Why

[cosmic vigil]

if i dl on my phone i get 30kbps but if i download on my pc emulator its fine... just like, what is thia

[pallid quiver]

same

although it didn't work in the emulator before the update

[crimson frigate]

Same. Feels weird having azur lane playing on auto during office hrs at our office 😂

[lone drift]

So emulator download works fine?

[simple moat]

so true lol

[cosmic vigil]

for me, yes

[brazen bronze]

I tried VPN but yeah, didn't worked :/

[cosmic vigil]

even vpn doesnt work... dafuq

[late quarry]

Is it possible to make a thread here?

[crimson frigate]

It worked for me on mumu emulator. Though I went home now, so I'm back to suffering.

[rapid torrent]

Yes, suffer with us

[lone drift]

They didnt even mention it on last tweet on their twitter

They only mention the Notif bug

[pallid quiver]

they have a solution for that

[lone drift]

i mean like
WE CANT EVEN LOGIN, WHY U CARE ABOUT NOTIFICATION MORE THAN US

[brazen bronze]

It's "our problem"

[rapid torrent]

[late quarry]

We are the 30kb men

[crimson frigate]

Guess they will.. notif later. Badum tssss

[pallid quiver]

i mean they announced you can prevent the game from crashing when you turn off the notif. unlike other bugs that don't have a quick solution

although they should've mentioned they're working on other major bugs

[plain tulip]

is this appening on IOS

[simple moat]

its happening everywhere

[lone drift]

YEAH, AT LEAST AN ANNOUCEMENT TO MAKE US FEELS LESS PANIC

This is just pure suffer and torturing

[simple moat]

True lol

[crimson frigate]

Yes

[plain tulip]

F

[lone drift]

[simple moat]

shhh its ok homie we just gotta wait

[late quarry]

Just us in this torture

[brazen bronze]

3k apologems

[simple moat]

with rings

4 rings

[late quarry]

And a skin

[simple moat]

LOL

[pallid quiver]

heck yeah

[rapid torrent]

3m PR exp

[brazen bronze]

Lol

[crimson frigate]

Lol

[brazen bronze]

5 free skins to choose

[tropic frost]

For now we could ask someone nice enough to share us the needed files?

Im dumb

[pallid quiver]

it's pinned

[tropic frost]

I thought those are only the speed testing files

[pallid quiver]

oh

[rapid torrent]

Ye

[late quarry]

Why are we talking here?

[rapid torrent]

#al-general

[pallid quiver]

you deserve a hug from whoever your shipfu is

[lone drift]

Lets go to general then

[sick plaza]

Is the game update really that big? after the 1.7gb from the playstore, there's a 2.5 gb from the game

[plain tulip]

cuz no one has legit technical issues so i dont think no ones really saying anything

[rapid torrent]

F me

[neon quiver]

30kb/s gang

[simple moat]

30kb/s gang

we are the truest of families

[spring orchid]

25kb/s.....

[toxic rover]

Since update yesterday, which took forever cause of 45kb download, my tablet keeps randomly turning off when playing. Tried turning off notifications but it still happens. Completely turns off tablet - Android 10

[devout sedge]

it's been 24 hours for my download and I still have 800 MB left

[toxic rover]

I play Azur on 3 different devices, update was perfect on 2 of them using Android 9. My third device (Android 10) took forever. So I don't know if it's an Android 10 bug - game works perfectly on the previous 2 devices.

[west sequoia]

The download trouble has Ben solved?

[simple moat]

nope

[devout sedge]

Haha, nope

[west sequoia]

Damn 24h

[arctic linden]

I do like how they have not made an announcement about it

[devout sedge]

My phone has been running for 24 hours lol

[west sequoia]

I have contact cs Al and they Will be report that to dev

[arctic linden]

[devout sedge]

Yeah they keep notifying about ingame bugs, but so many of us have yet to be ingame

[west sequoia]

Ah i miss 3 free cube yesterday

[iron rose]

rip my logic streak

[west sequoia]

Just farm for point' nothing else

[simple moat]

all we can do is wait

[sharp goblet]

30kb/s gang again

[lone drift]

Haha wait.

Does Tech team Get a holiday in weekends?

[timid yew]

Okay, this is weird

[neon quiver]

30kb/s gang

[reef quiver]

You call me?

Xd

[timid yew]

So I wanted to give a go on the new optimization feature for auto search. Up to yesterday everything seemed fine, but as soon as I got into Hard mode and put it on auto search, this prompted for me for a while before I gave it the permission. Apparently it brightens my phone screen a lot and I dunno if anything else changed (and if you try to lower the brightness down it will just put it back up after 3 seconds)

As soon as I turned off the setting, it was fine

Mainly these ones on top

[trail pumice]

wonder if it's just for me but image looks kinda blury
pretty sure before maint it was fine otherwise i would've noticed it

[zealous stirrup]

i don't know if anyone else has mentioned this, but notifications for the game appear to be iffy at best, don't work at all at worst despite being turned on in the options of the game

[frail wind]

how does the battery saving/screen dimming function work in OS? I enabled the setting but it isnt doing anything

[jagged bramble]

Is it just me or the in game update (2.5gb one) is very slow

[rotund iris]

same for many people, known issue

[jagged bramble]

Ah aight then.welp,imma update the game when I'm sleep

[vivid goblet]

Data accessing the update bugs fixed.

[ashen stratus]

There is an announcement about it.

[rapid torrent]

The 30kbps thingy?

[vivid goblet]

yes

[rapid torrent]

Do we need to reinstall?

[vestal basalt]

are you lying or what?

[rotund iris]

i assume he meant playstore update not showing up

cuz 30kb/s gang is still there

[rapid torrent]

I ask for confirmation tho

[vestal basalt]

hey pal, sounds like the fix for 30KB/s stuff didn't work out

is this meant for Playstore?

[runic saffron]

It works, game doesn't crash anymore on download

[rapid torrent]

But the speed?

[spring orchid]

23kb/s =))

[rapid torrent]