tech-support

[drowsy yoke]

it says this event has ended

and if i go on battle screen, it infinite loads the battle screen

[carmine hedge]

^

Same thing is happening to me as well

[drowsy yoke]

i thought only my game has broken XD

my friends are doing the event just fine

[sinful yoke]

can you send me a screenshot of where it infinite loads?

generally pressing battle on the home screen should fix it, not give you infinite loading

[drowsy yoke]

Ya

Exactly that

[sinful yoke]

can you try doing a file repair in ingame settings to see if it gets rid of the infinite loading?

[carmine hedge]

let me see

[drowsy yoke]

doing the same rn

[carmine hedge]

it says the same thing still

[sinful yoke]

can you both open log mode and take a screenshot please?

[visual jetty]

how to solve event has ended?

[carmine hedge]

what's log mode?

[visual jetty]

how to solve event has ended? ?

[sinful yoke]

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[visual jetty]

Help

[sinful yoke]

if you are sending log mode for event ended, please send your UID and server as well

[visual jetty]

ok

[lone mango]

I am having a problem with battle not loading up

[visual jetty]

@sinful yoke UID : 270408126
Server Washington

[sinful yoke]

please send a log mode too

[visual jetty]

log mode?

[pliant cosmos]

same problem

[visual jetty]

im in emulator

[sinful yoke]

@lone mango are you getting the event has already ended error?

[lone mango]

Nope

[sinful yoke]

@visual jetty okay no worries then

[devout lichen]

I am

[visual jetty]

okay no worries then
@sinful yoke wdym? im just waiting till problem solved?

[pliant cosmos]

I am geting a event has ended error

[devout lichen]

^

[lone mango]

Its just after the battle button was pressed, it was keeper on loading screeen

[devout lichen]

Basically same

[sinful yoke]

please take a screenshot of logmode when it happens and send it along with your UID and server for the Event has Ended error

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[sinful yoke]

you are free to DM me the screenshot with your UID and server if it is more comfortable for you

[carmine hedge]

Can't log in with apple

i was doing it on the emulator but im repairing it now on my iphone to see if it changed

[drowsy yoke]

Im on phone

Trying to activate that logmode

[ivory whale]

log for infinite loading battle mode 339035538 on Amagi

you press battle, you get infinite loading, you press operation, you get „event has ended“

[drowsy yoke]

Okay

I got it

[sinful yoke]

I believe we are preferably looking for screenshots after you get the error

[carmine hedge]

Trying to log in apple but 100246 pops up

[lone mango]

I can go on to debug mode

Cant*

It isn't working

[carmine hedge]

"System version does not support Apple Authorization:100246"

[ivory whale]

well, here you go then

[sinful yoke]

thank you

[carmine hedge]

im trying to get into it but i keep pulling down my notifications

lol

[ivory whale]

you're welcome. Hope you'll find a solution

[sinful yoke]

try moving a little bit more down then and it should stop triggering your notifications

[lone mango]

I am still having trouble getting on battle

[carmine hedge]

finally

[drowsy yoke]

68594316 on Avrora

[carmine hedge]

UID: 339319993 Amagi Server

[sinful yoke]

great thank you guys! im not sure how many logs we need, so all are appreciated

[drowsy yoke]

Thank you! >w<

[drowsy yoke]

Hope that gets addressed soon

[lone mango]

How do you guys find uid number?

[carmine hedge]

Click your profile

[drowsy yoke]

Sadly, you need to manually type here lol

[grim beacon]

anyone else having issues with dorm? I can't change furniture

[lone mango]

Okay heres my uid number: washington 270232986

[carmine hedge]

It shows this each time I click

[lone mango]

Hope this can be fixed soon

[sinful yoke]

yep @carmine hedge got it

[drowsy yoke]

Another one in case the first one is a bit bad

[sinful yoke]

@lone mango if you can please send with log mode on, a screenshot without it does not tell us much unfortunately

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[sinful yoke]

if you need to know how to enable it

[drowsy yoke]

Thumb on the right side

[uneven steppe]

Amy others way we could activate desbug Mode, it ain't letting me

[noble acorn]

Battle button keeps me in a perpetual state of loading?

[uneven steppe]

?

[drowsy yoke]

And pull both fingers on the other side

[sinful yoke]

that is the only way to enable it

[lone mango]

You mean debug mode?

[drowsy yoke]

Yea

[drowsy yoke]

Shows you logs of the game

[primal steppe]

Yostar can you Go f*** yourself

[sinful yoke]

if you are on emulator, it is generally a great deal of effort so it is okay to not do it then

[drowsy yoke]

Basically where memory or some trace cracked

[primal steppe]

All my cubes wasted and not a single event ship

This Company always fck with me

Its always me that never gets the girl i want

[sinful yoke]

rng is rng im sorry to say, this channel isn’t for ranting though @primal steppe

[tropic crypt]

As soon as I clicked Battle it logged everything after "Log: 02:04:08.560-288: load scene: scene level" was outputed

[sinful yoke]

the event has many more days to run

[primal steppe]

Everyone has shinano

[lone mango]

Ummm problem

[primal steppe]

And i dont got her

[feral yew]

I pressed battle and it keeps loading. Any help?

[lone mango]

I tried to debug

And its not allowing me

[noble acorn]

This is tech support, chief

[carmine hedge]

help

[primal steppe]

What chat i can say bullshit tô yostar

I want them to hear what i got to say

[sinful yoke]

that is not true, keep trying throughout the event to get Shinano, complaining to #tech-support will not help your rng @primal steppe

[carmine hedge]

Hey at least you can open your account 😂

[sinful yoke]

if your complaint is about rng, keep it to yourself

[carmine hedge]

cause I cant

[primal steppe]

No

Fck

[sinful yoke]

for users with the Event has already ended error, please open log mode and take a screenshot and please send your UID and server with it

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[drowsy yoke]

Just mute him XD

[lone mango]

Nvm I got it now

[sinful yoke]

if you need to know how to open it, check the video above

[pliant cosmos]

,

[drowsy yoke]

Show log when you get infinite load

Youll notice that something different appeared

And print with your phone

[sinful yoke]

thank you we still need UID and server from some users who posted log screenshots

[carmine hedge]

I want to strangle myself for disconnecting twitter account and relied on apple acc

[lone mango]

Okay heres my uid number and server: washington 270232986

[visual jetty]

did Repair may solve my probrem?(event alrd ended)

[wet inlet]

is there a fix for infinite loading after pressing battle button?

[hidden dune]

i had a sortie since last night for Hunter of Fjord but now i cant access sortie because apparently "Dreamwake" already ended?

oh so we all in the same ship

[tropic crypt]

UID: 67677905 Server: Avrora

[carmine hedge]

yeah

[minor locust]

someone already tried repair but the problem still exist

[visual jetty]

i had a sortie since last night for Hunter of Fjord but now i cant access sortie because apparently "Dreamwake" already ended?
@hidden dune im hv same probrem with u

[pliant cosmos]

uid number and server: washington 269888973

[hidden dune]

we all do, @visual jetty, but there's no fix atm

[carmine hedge]

rip

server washington, uid 269708364

my valuable grinding time wasted 😭

[hidden dune]

should we wait for our old sortie to automatically end or is there an immediate fix?

[visual jetty]

we all do, , but there's no fix atm
@hidden dune ok thanks,for info

[noble acorn]

I'm stuck loading forever when i hit battle. How can i fix this?

[hidden dune]

kumachu, youre not the first

[noble acorn]

Cool

[hidden dune]

this might just be a problem we can wait out

[sinful yoke]

thank you all for the logs

[hidden dune]

Attach an emoji or reaction to this if you have the same problem AND had an old sortie for Hunter Fjord engaged last night

[sinful yoke]

we know what the issue is

[hidden dune]

thank you all for the logs
@sinful yoke

oh nice

[sinful yoke]

is exactly from not ending a sortie before maint

just normally, it isn’t stubborn like this

[carmine hedge]

RIP

how long would it take to fix?

[misty dagger]

at least i can still do my pulls i guess

[tidal island]

Hello, do you guys have the email for Tech-Support purchasing problems?

[minor locust]

ah, probs my sortie is at last event. make sense

[sinful yoke]

we have no say, staff need logs right now to help pin point the issue

@tidal island yes please contact customer support through the helpshift link by Z23 bot

/techsupport

[carmine hedge]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[fallow ruin]

I think this is also reason why it is said " this event is already ended " for me
I shouldn't fall asleep in yesterday's hunter fjord battle

[tidal island]

thank you Kawaakari!

[carmine hedge]

rip

[misty dagger]

Sandy, 204555911

[carmine hedge]

i fell asleep before finishing a war archive map

[sinful yoke]

thank you @misty dagger

[noble acorn]

Avrora, 70841644

[ivory whale]

Thought I'll throw into the room. Could have smth to do with me still running a Z2 event map when maint dropped. The ships used there still appear as "currently in battle" @sinful yoke

[sinful yoke]

yes, it does have exactly that to do with it

[ivory whale]

I see... the greed for Z2 broke my neck. Insert "ironic" meme

[dusky flame]

Hi, I’m having problems doing any kind of battle, if I click on “battle” button it starts an endless loading and if I click sortie in the event page it says “The event has already ended”. I’m in Washington server.

[hidden dune]

how do i open log

[blazing sinew]

why does it say retire? is this a bug?

[hidden dune]

hold left, pinch right?

[sinful yoke]

yes

[blazing sinew]

so should I just input the number and she should get limit break?

[hidden dune]

yep

[blazing sinew]

oh thanks a lot!

[sinful yoke]

actually, hold the right side, and pinch left

[hidden dune]

the retire and limit screens are a tad similar

thanks kawaakari

[sinful yoke]

@dusky flame please take a screenshot of logmode with the error and send your UID

[hidden dune]

archangel, did it work?

[blazing sinew]

yes,thanks a lot

didn't want to lose 1....

[hidden dune]

... that's what limit breaking is though...

[blazing sinew]

yeah but like, lose her by retiring

[hidden dune]

ah yes, of course

anyways, pinching left and holding right doesnt work??? how else can i open log

[sinful yoke]

thats the only way to open log mode, sorry to say

[hidden dune]

you need to hold close to, but not on, the right edge then pinch from the top and bottom edges close to the left, and not on the left edge

got the image for you

UID: 136353305 Lexingtion

[sinful yoke]

great! have you posted your UID and server yet? if not, if you can send that over it would be appreciated

[tidal island]

AL tech-support are the best, thank you earlier Kawaakari!

[ivory whale]

alright, so I guess I'll find a different way to pass the time till this is fixed. Thanks to tech support for your effort

[hidden dune]

@sinful yoke i edited my message

[sinful yoke]

thanks!

[fallow ruin]

Washington, 269835366. TY.

[dusky flame]

UID: 269517437
Server: Washington

[sinful yoke]

thank you all

[dusky flame]

It’s been quite hard to get

[steady oriole]

Infinite loading screen what do I do?

[hard musk]

also having the same event ended issue,

Avrora, 67122094

[fallow ruin]

Though a bit complain. But I think it shouldn't be a bug in other games for a ended event battle play.... Hope it will fix soon.

[feral yew]

AnonNewb
UID = 339040310
Server: Amagi

[hidden dune]

this isnt the first time holding a sortie between back to back events has caused an infinite loading screen

but this is the worst of them all so far

[hard musk]

not sure if rng or is related to the event ended issue, does it affect the event build? I've done 40 builds with not a single event ship

[fallow ruin]

No it won't since I get event ship.
Just battle is locked to yesterday's event

[hot shadow]

just bad luck @hard musk
anyone elses battle lagging a lot more than usual?

[hard musk]

ah oki, then i guess it's just my bad luck then

[soft osprey]

Cholula76
UID: 134328301
Server: lexington

[hard musk]

should i also report this to alo support

[sinful yoke]

no

[steady oriole]

Server: Washington UID:269714641

[sinful yoke]

please do not contact customer support regarding bugs

[hard musk]

ok, so posting it here is sufficient?

[visual jetty]

if problem alrd solved, will be pinned or something?

[wispy pike]

UID: 270721697 Server: Washington

Hope the bug gets fixed soon

[soft osprey]

Yea

[visual jetty]

Hope will be fixed soon(2)

[stiff fiber]

hi i got stuck in this too long my internet is work normally

[spring grotto]

It's a known issue right now. Being looked into

[hot shadow]

exit the game properly. restart the app. If that doesn't work. Then restart your phone

[stiff fiber]

already do it

[fallow ruin]

Nah it is same problem as us. Not internet issue

[stiff fiber]

ok thank you 😊

[fallow ruin]

Probably same reason that forget to stop battle sortie before yesterday's batlle. So you can see what we did like 10 min ago. Screenshot the debug mode log, and report serve and uid to Kawaakari.
So far no good solution.

[mossy sonnet]

I cannot install that file. I closed and reopened the app

[dim phoenix]

Same ^

[plucky halo]

Same issue here

[tender chasm]

Same issue here

[carmine hedge]

Same

[wintry blade]

I'm getting a error "Failed to Update file [L2D] = {4}. Try Again?"

[alpine knot]

Same here*

[open siren]

Dam

[storm violet]

Good to know it’s not just me lol

[glad sentinel]

Yeap same

[open siren]

Me too

[hard musk]

same

[wintry blade]

or yeah, the same as all these people

[open siren]

I was using cubes when it kicked me off

[winged pasture]

same

[tame kelp]

Same here

[sinful yoke]

please standby

[velvet vigil]

Yup

[desert moat]

Me too

[gusty sage]

Same here

[muted light]

hello there

[glad sentinel]

Jiggles so powerful they deadass broke the game

[coarse fossil]

P o g g e r s

[velvet vigil]

Is this a contest?

[simple epoch]

rip l2d -4 here too

[karmic hamlet]

Yeah we’re all getting this

[tame kelp]

Jiggles so powerful they deadass broke the game
@glad sentinel

Lol

[sinful yoke]

yes please standby

[tame kelp]

You might as well lock this lol

[open siren]

Does this mean free cubes and finishers?

[tame kelp]

Cuz ppl will spam this

Nah free gem better

[mossy sonnet]

Free Shinano?

[snow sonnet]

How to fix this problem. ??

[sinful yoke]

your comments do not help in the slightest

[muted light]

Does this mean free cubes and finishers?
@open siren
nah, just 500 oil XD

[tame kelp]

Lol stop the dev knew

[proper finch]

I have been getting that message

[tame kelp]

Can mod pls lock?

[shy hedge]

????

[sinful yoke]

no need to lock right now

[snow sonnet]

Anyone does ?

Got the same problem ?

[rough mesa]

So, it's not only me...

[tame kelp]

Ye

[tepid sage]

Everyone does

[tame kelp]

And the dev knew

[grim beacon]

hi, should i file a trello bug for the dorm issue i'm observing?

[proper finch]

Apollo cubes inbound?

[sinful yoke]

please standby, the staff have been alerted of the file issue

[sinful yoke]

@grim beacon when you can, please try an asset file repair

[clever current]

Funny how every sec someone else ask if it is only for him

[left goblet]

apoloshinanos pls

[grim beacon]

wilco

[tame kelp]

Ye and the dev fking knew

[glad sentinel]

The wrath of angry gamers

[open siren]

I don’t want shinano I want cubes

[snow sonnet]

How to repair on ios ?

[open siren]

Or free ki?

[glad sentinel]

Salty sus

[tame kelp]

How to repair on ios ?
@snow sonnet. Go in setting

[tardy storm]

Rip bois

[tame kelp]

Go in setting

[desert moat]

Sertings?

[snow sonnet]

And v

[vagrant charm]

yup

[snow sonnet]

And ?

[sinful yoke]

can everyone try restarting their app and see if it helps?

[carmine hedge]

Yep happening to me too

[tame kelp]

And repair it

[viscid cargo]

iOS problem

[vagrant charm]

yup

[amber axle]

same

[desert moat]

It doesn’t help

[sinful yoke]

noted, thank you

[snow sonnet]

can everyone try restarting their app and see if it helps?
@sinful yoke already restart my phone but still this happend

[amber axle]

^

[tardy storm]

iOS version got kaput xd

Or every version did?

[outer solar]

ok I guess I’m not the only one getting the l2d error

[vagrant charm]

mhm

[outer solar]

I’m on iPhone 6s and still get it

[solar spear]

Can someone help

[static shoal]

rip

[tardy storm]

Yeah iOS is affected hugely by this I guess

[outer solar]

Everyone’s getting that error

[static shoal]

i am too

[vagrant charm]

iphone x

[carmine hedge]

Riperoni

[solar spear]

I got an 11

[wispy pike]

I got it on IOS but not my bluestacks

[tame kelp]

@snow sonnet you have to go to settings

[wispy pike]

so should be IOS error

[open siren]

I have xr

[outer solar]

game stuck

[sinful yoke]

please open log mode and take screenshots of the l2d error

[tame kelp]

and there should be a repair button

[sinful yoke]

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[snow sonnet]

@snow sonnet you have to go to settings
@tame kelp and what next

[static shoal]

i use ipad pro

[snow sonnet]

Where ?

[amber axle]

im on iphone 11 cant do that rn

[vagrant charm]

logmode?

[tame kelp]

should be a repair side button

[sinful yoke]

how to turn on log mode has been posted above by z23 bot

[vagrant charm]

i just dont want to lose my data yk

[amber axle]

https://youtu.be/l3ujs7D0tFE

^

log thing

[outer solar]

I can’t open it

[snow sonnet]

Nah cant

[raw lintel]

^

[worldly merlin]

Rip

[solar spear]

Isn’t working

[tame kelp]

@sinful yoke Ya cant open log mode

[static shoal]

how do i do debug on ipad?

[solar spear]

Log mode doesn’t work

[torn urchin]

It does this. And I can’t get in.

[outer solar]

^

[open siren]

Dosent work

[sinful yoke]

please pinch on the left side of the screen and hold a finger on the right side

if it is not working, you are doing it wrong

[vagrant charm]

i cant get

log

[outer solar]

magic

[carmine hedge]

oh it's working

[outer solar]

beans

[tame kelp]

Got it

[snow sonnet]

And what next.

[wheat wharf]

L2d Error is on ios only

[carmine hedge]

I can’t do man

[leaden wyvern]

@sinful yoke

[open siren]

Now what

[outer solar]

pinghai ruining the game bruh moment

[tame kelp]

Now what
@open siren

wait

[sinful yoke]

thank you all for the logs

[solar spear]

So we wait?

[tame kelp]

ye

[hollow sorrel]

waiting for compensation

[raw lintel]

I guess?

[torn urchin]

Damn.

[vagrant charm]

hold on

trying to get mine

[leaden wyvern]

Apolo-shinano

[sinful yoke]

yes please wait, if you can get a logmode screenshot, please send it

[glossy thunder]

How did y’all open it?

[hushed sluice]

Accidentally wiped the log, so I did the update again.

[nova umbra]

looks like everyone is getting it

[sinful yoke]

2 fingers pinching the left and 1 finger held on the right

[proper finch]

Yep

[outer solar]

Android as well?

[dim venture]

Server issue?

[tame kelp]

yes

Android as well?
@outer solar yes

[deft oracle]

why cant I update it?

[snow sonnet]

How about android version ?

[carmine hedge]

please pinch on the left side of the screen and hold a finger on the right side

[stable marsh]

I’m on iOS and I’m getting it

[deft oracle]

same

[potent moon]

Avrora here

[dim phoenix]

kekw 404

[outer solar]

DOOR STUCK

[devout lichen]

DOOR STUCK

[steel atlas]

Lexington

[deft oracle]

Ư

[sinful yoke]

if you are going to send a screenshot, please make sure it has logmode open

[outer solar]

DOOR STUCK

[carmine hedge]

Enraged

[primal badge]

How to open logmode

[frail fox]

I'm here to say I got that same issue

[sinful yoke]

sending the error over and over without a detailed debugging mode is unfortunately not very helpful

[tame kelp]

I think it's a game-wide server failure so just wait lol

[primal badge]

if you are going to send a screenshot, please make sure it has logmode open
@sinful yoke where?

[carmine hedge]

I’m on Mobile homie

[primal badge]

Isk how

[steel badger]

KEEEEEEEEEEEP CALMMMMMMMMMMM

[sinful yoke]

/logmode

[carmine hedge]

https://youtu.be/l3ujs7D0tFE

[outer solar]

Press right side of screen and pinch left side

[deft oracle]

is it crashing?

[carmine hedge]

RAGEEEEE

[carmine hedge]

AHHHHHHH

[elder vapor]

More fuel for the fire

[sand torrent]

Let Us In

[stark anvil]

Is eveyone with issues on ios?

[carmine hedge]

Ye

[vagrant charm]

mostly

[plucky halo]

Yes

[carmine hedge]

I think

[sand torrent]

We did Nothing wrong

[wheat wharf]

my android client works

[snow sonnet]

Wait for fixx ...

[tame kelp]

Is eveyone with issues on ios?
@stark anvil also android as well

[drowsy yoke]

FIXED

[carmine hedge]

Oof

[outer solar]

https://youtu.be/VqB1uoDTdKM

[carmine hedge]

Android moment

[wheat wharf]

but is still stuck on battle loading

[steel atlas]

here sorry

[wind onyx]

Guess I’m not the only one

[frail fox]

Guess not

[devout lichen]

Oh gott tech support is being flooded

[sinful yoke]

@outer solar please absolutely no irrelevant comments or media

[carmine hedge]

Lol I thought I was alone

[devout lichen]

Someone say this is known so it stops

[outer solar]

but the game door stuck

[glossy thunder]

Got it

[carmine hedge]

yea I can’t get into debug mode 🤷‍♂️

[lofty dagger]

Now with Bismarck

[amber axle]

THANK GOD DONE IT

[tame kelp]

Someone say this is known so it stops
@devout lichen yea just stop dev knew

[tame kelp]

fk me

[wind onyx]

I’m on mobile AL

[sinful yoke]

if you cant open log mode, dont worry, there have already been many posted

[outer solar]

chat has been flooded with errors

[snow sonnet]

Waiting for fix

[leaden wyvern]

Just lockdown this channel and just pin that this is known

[solar spear]

Lol

[loud narwhal]

To access the bug mode you press the right side then pinch on the left.

[tame kelp]

Just lockdown this channel and just pin that this is known
@leaden wyvern yes pls do this

[wooden storm]

Um

[plush magnet]

Gems please

[sinful yoke]

I dont have that ability

[shy hedge]

I don’t think debug mode is available on iOS

[earnest igloo]

Is everybody got the 4 error?

[hexed sequoia]

So uh it seems everyone is getting that error

[vagrant charm]

it is

[unborn dawn]

I clear and try to update and this code shows up

[earnest igloo]

Yes it's suck in IOS

[open siren]

It is

[blissful drift]

Who does?

[wind onyx]

This is mobile btw ;-;

[open siren]

I did it watch the video

[earnest igloo]

Should we wait yostar fix this?

[wind onyx]

forgot to say

[dim venture]

New people keep popping in here with the error not knowing it’s been posted multiple times already, locking down the channel might be a good idea

[ionic jungle]

Come on they know about this. Leave them be.

[open siren]

Hold the right side of the screen

[tight basin]

Uh@

Question

[leaden wyvern]

Lil mods

[tame kelp]

@sinful yoke who does have the ability to lock? I mean you msg is getting buried by shit ton of comments

[carmine hedge]

going well for the first day

[blissful drift]

Yeah I agree the lockdown on this channel needs to happen

[sinful yoke]

we need communication with the error

[copper spruce]

They know about this but is there a fix?

[sinful yoke]

if we lockdown this channel, it will go to bug report

[tame kelp]

XDD

[blissful drift]

Yeah true

[devout lichen]

Can we communicate tho with mods or stuff?

[dim venture]

There’s another one lol

[snow sonnet]

They gonna fix it but gonna wait

Stop posting screenshot

[sinful yoke]

@tame kelp only red mods can lock the channels

[tender hamlet]

oh this is happening to you guys too

[dreamy edge]

"Door stuck"

[wind onyx]

So we gotta wait?

for mods to fix or..?

[loud kelp]

i cannot go the game in my iphone but my android works fine

[snow sonnet]

Mail to the Yostar

[lean thorn]

how to fix?

[carmine hedge]

wait

[blissful drift]

Wait

[tame kelp]

how to fix?
@lean thorn the dev knew just wait

[snow sonnet]

@lean thorn stop bro,the devs know

[chilly yacht]

[floral cradle]

Hmm

[sinful yoke]

do not email customer support for this issue, thank you

[carmine hedge]

Oh, we’re all having the same problem

Ok hopefully they fix it soon

[nocturne chasm]

Happens

[haughty jasper]

inb4 "just use emulator"

[sinful yoke]

please standby and a fix will come out soon

[tribal hearth]

Might want to pin a msg

[plush magnet]

Please give gems

[haughty jasper]

OH MY GOD

[wind onyx]

Oh alrite

[carmine hedge]

I foresee diamonds in the mail

[wind onyx]

We wait den for devs response

[open oyster]

crying

[wind onyx]

gotcha

[carmine hedge]

Or wisdom cubes

[leaden wyvern]

Patience is a virtue

[earnest igloo]

Alright guys we wait yostar

[carmine hedge]

I think we’re gonna need cubes instead of gems for this occasion 👀

[floral cradle]

Ill wait for the fix then thanks

[carmine hedge]

Hopefully cubes

Cubes or gems is fine

[wind onyx]

We need both

[static shoal]

I need gold ;(

[copper spruce]

400 cubes plz

[tough pasture]

[steel atlas]

Error Report

Bug Description: Failed to download Live2D file.
Affected Users: iOS Players
How To Fix: No ETA on fix yet.

EN PLEASE HAVE SOME PATIENCE YALL

[outer solar]

I already have a bunch of cubes

[open oyster]

wait so is everyone’s like this or

[haughty jasper]

l2d skin failed to download

[open oyster]

rip

[grizzled fog]

Literally only got to play for 5 minutes I’m sad

[earnest igloo]

Yea i think its related to shinano?

[grim beacon]

@grim beacon when you can, please try an asset file repair
@sinful yoke did asset fix, that solved my dorm issue. Thank you!

[carmine hedge]

no patience man

[haughty jasper]

shinano so op she literally broke the game?

lol

[lime badger]

is everyone getting that failed update?

[wind onyx]

Lol

[carmine hedge]

Lol

[earnest igloo]

My friends is playing just fine

[wind onyx]

yah

[lime badger]

im not on emulator

[loud narwhal]

Yes Nuts

[lime badger]

damn

[deft oracle]

yep

[wind onyx]

I’m on an iphone

[carmine hedge]

Scroll up I dare you

[lime badger]

same

[carmine hedge]

Nah she went back to sleep

[sinful yoke]

Failed to update file [l2d] - Try again? is a known widespread issue, please standby for the staff to fix the issue
log modes have been collected as well

[earnest igloo]

Yes ios needs more attention

[leaden wyvern]

It wouldn’t hurt to scroll up a bit, wouldn’t it?

[maiden dawn]

im having the same issue on mobile, rip

[tribal hearth]

Error is l2d related...
shinano?
Um... hate to break it to you guys, but Shinano isn’t l2d

[earnest igloo]

We can't screw the file on ios

[snow sonnet]

[maiden dawn]

is it the same for everyone, or just for some?

[lofty monolith]

Bruh

[snow sonnet]

Everyone has

[lofty monolith]

I think sum

[snow sonnet]

Same problem

[maiden dawn]

oof

[outer solar]

It’s pinghai l2d

[lofty monolith]

Im fine i can play

[earnest igloo]

Error is l2d related...
shinano?
Um... hate to break it to you guys, but Shinano isn’t l2d
@tribal hearth Maybe i don't know

[carmine hedge]

I got Shinano first multi glares at Bismarck coming at 50 Summons later

[sinful yoke]

please keep comments to an absolute minumum

[carmine hedge]

iOS

[tame kelp]

stop flooding lol

[cold rain]

Soooooo I’m not the only one who’s locked out cus one of the l2d skins won’t download?

[outer solar]

everyone on iOS I believe

[open siren]

What’s 12d

[outer solar]

live2d

[celest basin]

Are additional Logs needed for the l2d - 4 error?

[open siren]

Ohh

[grizzled fog]

It’s probably everyone in here lol

[earnest igloo]

everyone on iOS I believe
@outer solar Yes ios

[south trail]

I'm starting to feel that those posting screenshots are just doing for the heck of it

[raw gate]

So I guess we just wait right

[outer solar]

yes

[cold rain]

I guess

[pine ferry]

Or people who aren’t on 24/7 and are reporting a issue

[outer solar]

There are already 9 billion images with the error

[raw gate]

Do we know how long it might take?

[sinful yoke]

@celest basin no more are needed right now

[open siren]

Free cubes

[snow sonnet]

Now we wait for new announcement

[outer solar]

likely not long

[carmine hedge]

I want to train my Shinano 😭

[leaden wyvern]

Just as kawa said, please keep comments to a minimum

[outer solar]

It’s seems to be a CDN error so

[raven chasm]

Hey is anyone else getting an error where it cant update a file

[grizzled fog]

Hopefully in at least an hour

[open siren]

Free cube or we riot

[snow sonnet]

@celest basin no more are needed right now
@sinful yoke if u fix done,call us

[raw gate]

Hopefully, and also thank for the hardworking tech team

[quick rock]

uhh

[hollow moat]

people really need to learn to scroll up before posting

[outer solar]

^

[snow sonnet]

@quick rock stop,read the pins

[raw gate]

You know, EN don’t read

[neat rose]

Ngl was just coming to ask wtf was going on but as usual you guys are all over it

[clever current]

They multiplying

[earnest igloo]

I think you can lock the sub for now?

[dense plume]

9/10 exercises rn, they better fix it before they bombed 4 of my exercises lol

[wind lance]

It’s already been looked into and they are working on it

[violet wagon]

[south trail]

run aaaaaaaah

[grizzled fog]

Look before posting

[earnest igloo]

Or make it slow mode

[tribal hearth]

✅📌
Check Pinned

[severe vale]

@hollow moat its burried beneath the thousands of REEEEs going on in this channel

[wind lance]

pls stop commenting just look back

[neat rose]

Just check the pins 5head

[clever current]

Haha

[glossy moss]

THERE IT IS

[blissful drift]

Oh my

[loud narwhal]

@hollow moat its burried beneath the thousands of REEEEs going on in this channel
@severe vale they can just swipe right to see the pins

[serene ridge]

I was ab to post my pic, then I saw a bunch of ppl saying “check pins”

[balmy valve]

[dense plume]

They need to just lock the channel

[pulsar fossil]

rip

[wanton jay]

Give him the clown emoji

[clever current]

Lol

[wild coral]

I’m stupid mb

[glossy moss]

get the clown reacts boys

[carmine hedge]

[sinful yoke]

please keep comments to a minimum, random emotes and jokes are not needed

[grizzled fog]

Lol apparently they can’t read

[maiden needle]

I cAnT uPdAtE

[clever current]

It is too funny to see it

[snow sonnet]

Same problem,wait for devs

[steel atlas]

Minutely Error Reminder

IF YOUR ARE EXPERIENCING A LIVE 2D ERROR PLEASE CHECK PINS AND DONT POST THE ERROR WITHOUT DEBUG MODE ON

[steel atlas]

BRU WHAT DID I JUST POST 5 MESSAGES AGO

[snow sonnet]

Omfg,stop posting screenshot

[plush path]

How do I turn on debug mode?

[wanton jay]

You know the drill boys

[wild gyro]

Gib apologems now

[outer solar]

the reactions are killing my discord

[leaden frigate]

[rich void]

ROllback!!. This gacha is rigged, 82 build no SHinano. sometime after choose build some of the ships timer flashing pink. are they swapping my shinano with trash when it happened?

[neat rose]

Everyone just relax. Spamming ain’t gonna fix anything

[tame kelp]

How do I turn on debug mode?
@plush path they have plenty of screenshot

[olive wolf]

Ok

[blissful drift]

Bruh you didn’t read the gatcha note?

[plush path]

lmao that doesnt help when several people are panicking

[wild gyro]

Gib apologems I don’t care if I spam

[amber axle]

/log

[south trail]

I'm starting to feel that those posting screenshots are just doing for the heck of it
relevant

[leaden wyvern]

At this point, every screen shot just looks like a troll to me

[steel atlas]

Minutely Error Reminder

IF YOUR ARE EXPERIENCING A LIVE 2D ERROR PLEASE CHECK PINS AND DONT POST A ERROR SCREENSHOT

[vagrant charm]

LMAO

[tame kelp]

Can mods maybe turn off images?

[opaque sigil]

guys has anyone else had a problem updating their game with l2d - 4 i don’t think anyone else is having it

[balmy valve]

You’d think people would scroll up slightly before posting a Screenshot

[wheat wharf]

fyi complete reinstall fixed l2d error for me

[neat rose]

inhales “check pins!!!!!!”

[carmine hedge]

It’s making me laugh low key

[wild gyro]

I just want my apologems

[amber axle]

[south trail]

bring on the ban hammer

[obtuse gazelle]

📌

[fair herald]

these people

[pulsar fossil]

bruh

[wheat wharf]

make sure acct is bound

[wild coral]

why are you guys sitting in here make fun of people. go watch hololive

[cold lintel]

Apologems

[vagrant charm]

yes

[balmy valve]

[sinful glade]

[glad sentinel]

I'm beginning to regret playing on my ipad, tbh

[pulsar scarab]

I JuSt wAnT mY ApoLoGemSsS

[cold lintel]

Depressed from this error. Apologems please.

[sinful yoke]

please just keep comments to an absolute minimum and the channel does not have to be in radar for possible lockdown

[remote compass]

[wild gyro]

En can’t read so just gib apologems

[leaden wyvern]

This isn’t an apologem rant channel/ general discussion channel

[sinful yoke]

if you have a comment to make that is not about the issue being resolved to let us know, please do not say it

[vagrant charm]

so, no data loss yes

[carmine hedge]

yea I don’t thinks that’s gonna happen

[mental girder]

so we all here for ios update issue?

[glad sentinel]

lock it down tbh people just gonna keep spamming screenshots of the error

[wild coral]

I'm beginning to regret playing on my ipad, tbh
@glad sentinel they should fix the error issue shortly, so it shouldnt be a massive problem

[carmine hedge]

Haha screenshot go ban

[tame kelp]

#known-bugs it's in there, just stop posting screenshot, and wait for dev

[hollow ridge]

okay so one question why in the world i didnt get any compensation?

[leaden wyvern]

If this channel locks down then people would just spam #bug-reports

[surreal drift]

ROLL BACK

[wind onyx]

Omg

[wild gyro]

[blissful drift]

As kawa said if it happen then people will move to spam on bug reports

[ebon flame]

you did get compensation

[tame kelp]

also general side note, check #known-bugs b4 posting ffs

[wind onyx]

Stap sending screenies please, they’ll be fixed

[wild coral]

@hardy bane they should fix it shortly, check pins

[hollow ridge]

you did get compensation
@ebon flame i didnt get any compensation

[glossy moss]

^

[hardy bane]

Oh my bad. Sorry guys

[wild coral]

no problem

[ebon flame]

you did lol. 9/17 maintenance comp

[leaden wyvern]

@wild gyro isn’t that like the third time you sent that

[pine path]

[sinful yoke]

everytime someone posts screenshot, multiple messages showing your distaste to it is just spamming this channel more, please understand

[tame kelp]

@wild gyro this is your second time posting the samething

[wet hedge]

Seems like those who spent gems to buy l2d skin get this error. We should get some rebate “apologems”

[remote compass]

[wild gyro]

So

[gaunt crypt]

as you can see the Azur Lane tech support chat is blowing up due to the infamous new bug in the app

[round patrol]

im on IOS and the bug is gone i was able to download the files

[balmy smelt]

So um, update requirement downing files but it keeps on saying failed.

[lean thorn]

its fixed?

[open siren]

My is fixed

[round patrol]

double check your games

[wild gyro]

I’m complaining for my apologems

[celest basin]

@sinful yoke Isoroku Nimitz has stated he's going to continue spamming his screenshot, just an FYI

[balmy smelt]

Im literally tapping it like crazy

[copper spruce]

My friend reinstalled the game and it works now, i guess thats not much of a fix tho

[olive wolf]

Ok we gud

[sinful yoke]

please try restarting the app and let me know if its working now

[snow sonnet]

Yep fixed

[hollow ridge]

@sinful yoke why in the world i didnt get any compensation?

[remote compass]

Nah, I just got told I was out of date, then I reopened and it started doing that

[grave forge]

fixed on my side too, thx~

[gaunt crypt]

Yes give us apologems

[wintry finch]

fixed, nice

[pulsar fossil]

@hollow ridge look at 9/17 comp bro

[carmine hedge]

It fixed

[dim phoenix]

fixed @sinful yoke

[rigid barn]

works now

[remote compass]

apologemsssss

[raven flicker]

[balmy smelt]

it fixed

[pulsar scarab]

It’s such a tiny thing it doesn’t really warrant apologems

[hollow moat]

all good now yeah

[pine path]

[blissful drift]

I’m in

[hollow ridge]

eh? wait what i got it?

[sinful yoke]

@hollow ridge compensation for the maint was already sent, if you mean for this issue now, any comp will be sent later

[remote compass]

[carmine hedge]

Everybody gangsta until fixed

[sick dirge]

Ok where is my gems?

[outer solar]

ayy game fixed

[copper spruce]

Its fixed lets go

[sonic holly]

Fixed! Thank you!

[spring grotto]

Take your memes somewhere else

[pulsar fossil]

eh? wait what i got it?
@hollow ridge yup, you already collected it

[deep charm]

Fixed. Thanks

[spring grotto]

or else

[open siren]

Looks like we are rioting

[tame kelp]

thank you so much

[vagrant charm]

fixed

[mossy sonnet]

Thanks!

[hollow ridge]

@hollow ridge yup, you already collected it
@pulsar fossil ahh i apologise then

[wild gyro]

Staff not working fast enough gib big apologems

[copper spruce]

Tech support is awesome

[keen stirrup]

Btw hoz can i join clubs? And have roles?

[pulsar fossil]

@hollow ridge no worries, you must've missed it lol

[earnest igloo]

THANKS

[remote compass]

Stsffffff apologetics

[spring grotto]

@keen stirrup Check the pins in #bot-spam

[wheat wharf]

please try restarting the app and let me know if its working now
@sinful yoke l2d bug fixed. This screenshot is for the loading combat hang

[sinful yoke]

whats your UID and server? @wheat wharf

[shy hedge]

File has been downloaded and able to login again

[carmine hedge]

Fixed, thank you so much 🙂

[pulsar fossil]

yay, thank you!

[earnest igloo]

Thanks for the quick response devvv

[red pulsar]

I see compensation

[pulsar fossil]

back to the grind we go

[earnest igloo]

Yes, goodluck everyone!

[red pulsar]

IS LIT

[shy hedge]

Thanks for the fix

[carmine hedge]

rip

[remote compass]

Ejehehe 3 cubes

[vast quartz]

[remote compass]

No apolgems ;-;

[carmine hedge]

the event still doesnt work for me

[glad sentinel]

Issue resolved for me

[remote compass]

I have 143 gems :-:

[wooden storm]

Im able to get In now

[open siren]

Three cubes

Not 4?

[remote compass]

I want saint Louis skin when it comes 😦

[open siren]

Or 6 or 12

[glossy moss]

be happy u got something stop complaining

[remote compass]

O rApolegems

[vapid lotus]

Guys I can’t get in my azur lane rn it says it can’t update what do I do

[soft osprey]

Any ETA for infinite loading screen / event ended issue ?

[dawn geyser]

Devs ❤️

[rain bloom]

Hello i need help, i cant start the event or any battle my game get stuck after tapping the button

[remote compass]

Devs

[sinful yoke]

@vapid lotus please try restarting the app

[pearl sluice]

You mean that L2D-4 thing, right?

[rain bloom]

and then i get this

[remote compass]

[sinful yoke]

@rain bloom it is a known issue, please standby

[plush magnet]

No gems

[rain bloom]

https://cdn.discordapp.com/attachments/715073629267951649/756201476820303922/Screenshot_20200917-131400.png

[sinful yoke]

@soft osprey soon™️

[rain bloom]

it was because i was doing the z2 stage just before maint?

F

[next merlin]

FIXED

[soft osprey]

Thank you devs now I can sortie

[plucky halo]

Thank you

[visual jetty]

otw login

ah im still event ended

[spring grotto]

Yeah, staff are looking into that issue currently

[visual jetty]

ok thanks for information

[nova umbra]

new bug, cant speed up my build

or finish the builds

[spring grotto]

What's going on when you try exactly?

[rain bloom]

literally tapping battle

[silver anvil]

What does a muniton ship do aka

[spring grotto]

@silver anvil #gameplay-help for such questions

[silver anvil]

Oh

[nova umbra]

Is happening when I click finish

Is happening when I click launch

[spring grotto]

Ah, gotcha. Okay, try fully closing your application, waiting about 5 or so minutes, then relaunching the application. Those builds will probably already be completed and sent to your dock

[rough mesa]

My game is working, but I didn't build anything yet

[upbeat river]

Iv been having the same problem as Cyberpig, whats the fix?

I cant get on rn

[hard musk]

all we can do is wait

[upbeat river]

Ok

[hard musk]

we all have that issue, we left our ships in battle previous event

[outer solar]

you could also click finish all, might work

[hard musk]

The "event has ended" issue is gone for me. I can start doing dailies/events. ty

[wheat wharf]

fix confirmed

[carmine hedge]

cool

it works now

[rain bloom]

thanks bros

[tawny pilot]

"Get any CV or CVL to Level 90" doesn't complete even though Perseus is level 90, any idea what I should do ?

[remote compass]

What.

[lone mango]

Fix is on for me

[carmine hedge]

Is it fixed

[remote compass]

does anyone know why after i hit the home button, the attack time was over?

[silver void]

i have same issue as @remote compass anyone know why?

[spring grotto]

It's a known bug right now #known-bugs

[remote compass]

ok

[blazing sinew]

hey a friend of mine lost his account after the new update, he binded with yostar, what can he do? he asks

[tame kelp]

does anyone know why after i hit the home button, the attack time was over?
@remote compass I just want to add that going to the main menu w/o hitting the home button still display "attack time exceeded. fleet has returned to harbor."

and ofc kicked you from the battle

[quaint ocean]

My game is stuck on ''loading'' after i downloaded the update files.

[merry trout]

Is playing on pc authorized ? (haven't see anything about playing on pc in the rules)

[steel atlas]

emulators are allowed

just dont cheat

[wise glacier]

Hello, I uninstalled the game a few months ago, and once I installed it again, I lost all data. Although I did bind it with Yostar, it didn't give me back my data, instead it made me restart from the beginning, what should I do?

[lyric lodge]

Make sure you connected to the right server.

[wise glacier]

Yes I checked the server, but I still lost the account

[lean thorn]

how to fix dorm duplicate ship bug?

[sleek marsh]

Just noticed something with the event: if you back out of the sortie (NOT retreating), and do something like change who is in the dorm, and go back to the sortie, you will be backed out of it as if you had Retreated (NORMALLY, your sortie progress is saved).

Just noticed the Known Bugs channel. Apparently, it's the second-to-last bug reported.

[ivory tiger]

What is this and how can i fix this?

[spring grotto]

Pretty sure that's intended behavior. To keep the mystery of what it is and saying

[lean thorn]

how to fix this bug? I dont have another copy and I turned off the Friends can visit my dorm she is Undraggable too

[ivory tiger]

oh, okay.

[spring grotto]

Probably just a restart of the application and/or waiting a while

[lean thorn]

Ohh ok ty

[spring grotto]

[wise glacier]

Sorry if I'm insisting, but I'd like to recover my account if possible, I spent some money on the game, so it feels kinda bad to just lose it like this.
Because I bind the Yostar account on January, so I still have the mail from back then. Now I got a mail and instead of recovering the data I just lost it

[nocturne glacier]

Hello,
I lost my previous Azur Lane account because Twitter deleted my account.
That is why I created a new one and I would like to recover my ships.

[proud night]

I've also lost my binded account after the update and would love some assistance. Can provide details upon request

best of luck getting your accounts back everyone

[loud verge]

Whenever I go back to the menu while attacking an event map, it says "attack time expired, fleet returning". That's not normal

[crimson parcel]

Has there been a Change to the Combat mechanics, because every time i loose Connection i Leave the Battle due to timeout, i Had this 5 Times in a row, is there any way to fix this?

[elder vapor]

It’s a known bug right now

[robust crown]

Hello. A bit new, but having this error with getting gems. I have tried reinstalling and clearing caches.

[cobalt snow]

If it's also not a connection issue (try relogging wifi/data/try a free vpn) try contacting support on the issue

/techsupport

[carmine hedge]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[cobalt snow]

it may also just resolve itself with time

[robust crown]

Okay. Will try, thanks. Tho you'd think they'd be excited by the prospect of people throwing money at them?

[hexed sequoia]

So progress reset on event maps is known already?

[carmine hedge]

any way to stop my game from crashing?

[cobalt snow]

Have you tried a file repair/reinstall?

Make sure you're bound beforehand if you try

[scenic thistle]

wrong channel mb

[copper knot]

I'm experiencing a bug, when i press the "Home" button on a map i get a fleet time exceeded and cancels my current sortie. (someone reported this before? is this the right channel to report this? i just saw the bug report chat, sorry)

[sick yarrow]

Hi, sorry to reiterate but they're aware of the progress resetting big correct? I killed the boss in HT2 and lagged out, but I didn't get the progress.

[pliant beacon]

So this is a bug? No a new feature?

[lyric lodge]

Reboot the game, it should open T3

[sinful yoke]

please dont double post the same issue

[waxen fox]

does anyone know why Hard mode for chapter 10 keeps resetting? even though I complete the boss it doesn't change the percentage of completion. It stays the same. The 3/3 tries stays the same. The only thing that happened was getting the completion blueprints and cognitive chips.

don't know. i just finished my quota to defeat escort fleet 30/30 thats prob why. but my eliminate threat should be 100% now but it's stuck at 50%.

[lyric lodge]

You... don't get cognition chips from hard mode?

[waxen fox]

you do when u complete the hard stages n get 3 stars

[lyric lodge]

Oh you mean the Task reward. Nvm then.
Try restarting, it should resync the game proper.

[wicked onyx]

It's just me or going out of event map, not via retreat, is counted as retreat? Oo Should it work like that?

[sinful yoke]

it is a known issue

[wicked onyx]

Ah, ok

[waxen fox]

nope

[hexed sequoia]

Known issue

[waxen fox]

still not working, if i complete the boss it doesn't change 3/3 to 2/3, and doesn't change eliminate threat

[crimson parcel]

Does anyone know when it will be fixed?

[orchid berry]

Is there a way to get my Sucouf back. I retired her awhile back and realized just now that I have a mission for her that’s nearly completed

[spring grotto]

@crimson parcel we cannot say. Though theyll work on it ASAP

@orchid berry there is not, sorry to say

[orchid berry]

Darn it

[crimson parcel]

Ok, at least it's a known issue and not just my phone being odd

[velvet vigil]

Anyone have an issue where your game froze and when you go to restart, you cant?

[tulip gate]

Anyone experience the bug where upon clicking the enhance button that pops up mid-sortie if you run out of dock space it completely removes you from the map and you need to start over again?

[sinful yoke]

its a known bug

its recommended to not leave the map screen until you are done until the bug is fixed

[tulip gate]

Ah ok. Thanks for the quick response

[uneven oxide]

I just finished the TS1 stage and despite clearing it, it resets my progress on it

[charred minnow]

I was doing ht2, I then backed to fetch my commissions and when I came back I was kicked out of ht2, it saved my progress 8/17 but bow I need to do the run all over again

[elder vapor]

Known bug with maps atm

Like it literally says 3 messages before you sent yours

[unique bronze]

I got a bug where after completing a sortie and I get equipment as a reward it doesn’t go into my inventory depot. I’ve received quite a few elite equipment but couldn’t find them

[clever stag]

so event map it's a know bug. thanks

[proven kindle]

hi

i jusr bought gems but havent receive it

[spring grotto]

Try restarting your game once or twice to see if that causes them to show up. If it doesn't though, contact customer support and they'll get your items for you

/techsupport

[carmine hedge]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[elder vapor]

@unique bronze you get blueprints, not the gear itself

[unique bronze]

@elder vapor ohh is that it. Sorry dawg I’m still new

[proven kindle]

thanks for the info already restarted. the game a couple of times gotta contact tech suport

[grim lichen]

so i feel this may be a weird question but if my phone dies(like dies dies), can i still access my account on a new phone?