bug-reports

[foggy dove]

@ashen perch we will update on that later @stray nimbus

@hoary copper Known

[stray nimbus]

Ok

[ashen perch]

Ok thank you

[hoary copper]

Thankss, I hope it gets solved

[worn harness]

what will they do about the double payment?

[tough wasp]

I accidentally purchased a 2ns pass... Wil that be refunded automatically or do I need to do make a Google playstore refund?

[foggy dove]

Staff will update on what to do later

[tough wasp]

Ok thx

[wraith ember]

And mt part2 is going

[brazen peak]

why MT

what's MT-ed?

[near marsh]

cause pass bug, it's been mentioned already, and pretty much everything else

[true depot]

Looks like server Amagi just crashed

[ancient lake]

maintenance i think

[brazen peak]

nay, i mean what's reworked in this MT

[foggy dove]

The pass bug

[livid tartan]

Is there announcement for server maintenance?

[gentle latch]

server is down for me

[frosty gyro]

emergency maint

remain calm

[livid tartan]

I thought we just went through server maintenance one day ago

[regal stratus]

fair wind pass took my money but not gave FW pass 😦

[frosty gyro]

scheduled and emergency are quite different words

[livid tartan]

Oh I see. Thanks

[bold cliff]

Seems like server maintenance now

[vague acorn]

Thanks

[full lichen]

Ok I paid for the Wind pass twice and still have not unlock the second rewards.

[frosty gyro]

#game-news

[lunar widget]

https://streamable.com/m08hko

Opsi auto still not collecting hidden nodes?

[exotic matrix]

BP not fixed

[grand idol]

hmm. The emergency Maint is over and I still don't have my pass. At least I can start my overnight comms now tho! small victories

[restive locust]

log in
no BP
no refund
Awesome.

[exotic matrix]

nice..

[foggy dove]

Please be patient regarding the pass

New purchases should have no issues
But please refrain from doing so currently

Regarding prior purchases, please wait for an update from the staff

[restive locust]

I have an issue. Can't buy it because the last 3 attempts ate all the money I had left on the card.

[exotic matrix]

i cant even refund it

and they wont able see if u bought or not so rip money

[quasi oxide]

Staff is still aware of issues, and is working on fixing them. What they chose to do with refunds will be disclosed shortly

[quasi oxide]

They can. Your user ID in game contains your purchase data

[exotic matrix]

last time they failed to provide refund due double transition

[quasi oxide]

They don’t tend to refund for user error transactions. Game bugs are vastly different

[exotic matrix]

user error ?

its not my fault if their purchases are buggy sometime

[buoyant sable]

Accidentally hitting accept

Is considered as user error

[restive locust]

I'm sorry, but where's my "user error" in this event?
Looks a lot like a server-side issue to me.

[quasi oxide]

By user error I mean anything not caused by an in game bug

This is considered a bug. Not user error

[vague acorn]

But is a game bug

[exotic matrix]

i can bet they wont even resend stuff who bought that BP

[vague acorn]

Exactly

[exotic matrix]

money already taken

[quasi oxide]

Just wait for instructions in #game-news

[lunar jetty]

This ain’t English

[foggy dove]

It's intended

[exotic matrix]

u wot

[crisp zealot]

but bp

😦

[foggy dove]

As I said earlier

[dense vapor]

what was the maintenance good for? and where is my BP ???

[foggy dove]

The maintenance was to allow any further purchases of the BP to be successful

[crisp zealot]

sorry mah dude, was very excited

[foggy dove]

For those who already purchased the BP earlier

Please wait for further instructions

[vague acorn]

Ok

[foggy dove]

https://twitter.com/AzurLane_EN/status/1443858963611598851

Azur Lane Official (@AzurLane_EN)

Maintenance has ended & servers are now up. The bug for Fair Winds Cruise Pass is now fixed. Commanders can purchase it in the Shop. If you have previously purchased the Fair Wind Cruise Pass, contact us at [e-mail] for a refund and compensation.

#AzurLane #Yostar

Twitter · Oct 1, 2021, 8:42 AM

[exotic matrix]

wtf...

[vague acorn]

Shit...

[exotic matrix]

i bought and not gonna wait for 1week refund

[dense vapor]

should i buy this again now?!?!

[foggy dove]

No

[opal burrow]

#game-news

[foggy dove]

I would suggest getting the refund

[half light]

why can't they just activate it if we bought it already

why refund and then buy again

_<

[exotic matrix]

bc they lazy to look for it...

easier to wait for email and grab un-refunded money

[desert mauve]

similarly to yesterday - Advance Mission lvl70 rewarded with only gold but not skill books

[dense badger]

So we need to refund and buy it again?

[vague acorn]

Yes...

[foggy dove]

Refund it, don't purchase it again

[vague acorn]

Can you give us a link or email to do that?

[foggy dove]

/support

[buoyant hemlock]

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[opal burrow]

What do we need to provide with the email on this?

[foggy dove]

At the very least your UID and your purchase receipts

[opal burrow]

Alrighty, a screenshot of the purchase receipt should do, right?

[foggy dove]

Yes

[opal burrow]

Okie dokie, thanks for the info

[exotic matrix]

LOL they will respond next week

[opal burrow]

Better than not responding at all

[exotic matrix]

i dont think so

[stray nimbus]

How long does it actually take to get a reply from yostar?

[exotic matrix]

purschase problems supposed to be fixed quick and asap not like then they want to

[vagrant wraith]

atleast it got auto refunded for me

[exotic matrix]

well for u for me money will go for while

[devout marten]

That's so annoying the fact on Outlook, i got error only -_-

[dense badger]

Now it’s confused me if i want that battlepass should i wait for their reply or make another purchase

[exotic matrix]

yeah unclear if we can buy or not...

[minor badger]

did anyone didn't received the mail's reward when you collected it?

[restive locust]

Would providing the receipt ID be good, or do I have to screen shoot the receipt itself?

[exotic matrix]

screen shot invoice of google play or whatever u used

[minor badger]

i use collect all but it seems like i didn't get any of it 😦

[exotic matrix]

purchases are still bugged

[cyan gull]

Bug in the comissions?

[near marsh]

so I contacted the support and sent all the things needed for it, reciept and uid etc, but instead I got some weird automated messages back and then a mail in chinese? Anything that i'm doing wrong here...?

[exotic matrix]

i got nothing lol

[foggy dove]

Some mail is being bounced cos theres roo many mails

[worldly heart]

desync restart the game

[vague acorn]

I have sent them everything they ask me from the system in the game, at the moment they have not told me anything

[near marsh]

sorry if it's a bother, but should I just wait then or resend the mail? Slightly confused here

[exotic matrix]

staff on holidays

[hushed mist]

Already buy it but still cant unlock fair wind :(

[vague acorn]

Pfff

what a mess

[elder nest]

So what do I do with this 🤔

[near marsh]

got the same thing. something about spam message

[vague acorn]

maybe it takes about 3 days for us to receive answers, then we will have to wait a week for the money back

[exotic matrix]

pretty hard to check info who bought and resend items

[dense badger]

So it means no buying pass for 10 days

[vague acorn]

I think so

[foggy dove]

I'm clarifying again regarding the email bouncing

[dense badger]

I send them everything, my uid,, server, screenshoot etc and then they reply me again to provide them with same information i provided them at my first post

[elder nest]

I thought cs was still in the office, I know its national day off but...

[foggy dove]

Please understand today is a public holiday in China so not all CS is in office right now

Yeah it's china national day today

[lilac grail]

I got 3 answer E-Mails from YoStar. I am slightly confused as they are of varying degrees of problem probing.

Just answered one of em

[foggy dove]

Yeah just answer one of them first

[dense badger]

U got same email like me, are they ask you about steps u buy and then receipt and your uid, level etc

[exotic matrix]

so they will refund after 10days.. nice

[restive arch]

It's due to their email servers being overloaded at the moment, if you just wait a short while you should be able to email them successfully

[lilac grail]

Yes

[dense canopy]

i got 4 emails as response to my initial email

[foggy dove]

Wait about 10 mins then send again @elder nest @near marsh

Or if it's already been 10 can send already

[woven elm]

What do i do if my purchase is still in “pending” phase?

[near marsh]

will wait an extra ten for the sake of it then. Thanks Ender

[ashen perch]

Do I need to email them again with my information and purchase history even though I included all of it on my first email?

[pine olive]

Same for me.pending while money was already lost....

[foggy dove]

If the first email went thru no need

[ashen perch]

Ok, thank you

[merry pier]

my Exercise stop working compliantly, everything froze. the video shows in more detail

[devout marten]

Well...email sended with uid code and stuff but im really fear that nothing's happen

[exotic matrix]

lol next week they will do something so rip money cuz everyone on holidays

[quasi oxide]

Give them time. They’re short staffed due to holiday and receiving much more than they normally would

Staff is still in office. They’re not entirely gone for holiday

[devout marten]

Yeah that's right ^^

[exotic matrix]

Why not just resend items who bought it ? why just go hard way using emails to fix it

[opal burrow]

To verify purchases, I imagine

[exotic matrix]

but uid got that info that u bought it

[opal burrow]

And they need to manually verify that you have bought it

[primal timber]

and if you bought it more than one times will i get refund

[exotic matrix]

lack trust into player

[frosty gyro]

[quasi oxide]

Yeah I misspoke about that. I meant that with the user ID they can see more about your account. I apologize, it’s been hectic the last couple of hours.

[ancient badge]

Smell like horseshit to me. Yostar must have know how many people were going to buy battle pass and they were not prepared at all. Sound a little sus to me. (I needed to vent)

[foggy dove]

[opal burrow]

It's holiday for them right now

[vague orchid]

hi. didn't see this one in #known-bugs yet, does auto search in opsi still not collecting hidden nodes? or is there some condition in which hidden nodes will be automatically collected? in other words, not all of them, and we still need to do scan

[foggy dove]

I understand your frustration, but this isn't the place for venting

[frosty gyro]

vent somewhere else like your notepad in your phone

[brazen minnow]

That's a hidden node from a Promoted Pawn... was fearing they didn't add them, now I got confirmation

[foggy dove]

Might need to report then

[vague orchid]

so it was supposed to collect every single hidden nodes, and this one is a bug then? aight, will submit a report

[devout marten]

To be honest
Holyday + many refund reply...well
That's risk to be tough for them :(

So...let's give them times ^^

[exotic matrix]

What refund ? We supposed to get items after maint

[remote path]

What the hell is happening guys??

It's stuck

[exotic matrix]

And cant play game rn

[hardy berry]

I could enter, but I didn't receive any gems, just oil and coins

[opal burrow]

Restart the game

And no, no gems either

[remote path]

Even if I restart it will be the same again

[restive arch]

The 200 gems / 6k oil / 50k coins mail will be coming at a later date

[opal burrow]

Try turning your wifi/mobile data off and on, then log in again

[remote path]

Already did it 5 times now

[exotic matrix]

Can i rebuy again ?

[jovial cedar]

i recive 2 K coin + 3 cube

enjoy first

[quasi oxide]

If you’ve bought it once already and the bug happened it’s best not to attempt to rebuy it for now. Wait for customer service or #game-news to give updates

[brazen minnow]

That icon after 1 looks Chinese to me...

[exotic matrix]

but it said its fixed plus no answers and i cant play the game

[foggy dove]

As a side note

You can still play the game and get the cp rewards later

If you get the pass later

[brazen minnow]

Can someone add to that last known-bugs its the Hidden Node reward from Promoted Pawns? Its not very informative right now...

[exotic matrix]

why opsi lags as hell..

[wraith ember]

Errr...

Anyone got compensation on bug paid bp?

I mean beside the mail one

[exotic matrix]

nothing and prob wont get anything

[foggy dove]

Please don't doom post

[brazen minnow]

Email support. Have they already granted refunds in the first place?

[wraith ember]

So... its like gone? And re-buy?

[exotic matrix]

they said they fixed the problem

[brazen minnow]

Dont do anything and mail support

[wraith ember]

I've done the mail one

I sent the data they wanted and replied... by bot i guess

But i...

[restive arch]

They fixed the problem with it failing to purchase the first time

[wraith ember]

A bit depressed...

[exotic matrix]

they fixed but aka we cant buy it again if we did in first place before bug

[restive arch]

They'll send an email from a human later

[wraith ember]

I guess i'll stay f2p for next time...

This prob is making me nuts

[stray nimbus]

...it's probably take 3-6 hours maybe if I'm not wrong.....

[ashen perch]

I mean spending money without getting any makes you feel really uncomfortable and a bit irritated is a given. All we have to do is wait. 😔

[exotic matrix]

but not laying to us that they fixed in maintenance

[brazen minnow]

https://twitter.com/AzurLane_EN/status/1443858963611598851

Azur Lane Official (@AzurLane_EN)

Maintenance has ended & servers are now up. The bug for Fair Winds Cruise Pass is now fixed. Commanders can purchase it in the Shop. If you have previously purchased the Fair Wind Cruise Pass, contact us at [e-mail] for a refund and compensation.

#AzurLane #Yostar

Likes

516

Twitter · Oct 1, 2021, 8:42 AM

[exotic matrix]

fixed but cant buy it again because before that we bought it, later fix by ur self #fun

[foggy dove]

In that case contact customer support

If you still don't want to, then I'm afraid there's no way anyone can help you

[polar sluice]

Is it me or Daily Raids also had a bug

Only able to collect coins from it and nothing else

[jovial cedar]

now,better waiting next update fix for purchase fair wind pass ?

[quasi oxide]

Daily raids did have a bug. I believe it’s been fixed now though

[exotic matrix]

i did but no single email i got to clear info

[polar sluice]

Well its my loss then since i did my advance daily raids for two days and only get coins

Anyway hopefully it had been fix

[foggy dove]

Be patient then

[dusk gull]

the dock sorting "can cog. aw." and "not max lvl" arent working for me

[winter cove]

So right now I have to contact [e-mail] since I already buy season pass but didn't get it?

[storm cypress]

I don't think those waves should be there.

[quasi oxide]

Yes, correct

[wind remnant]

Do i have to put some kind of evidence or do they ask for it later?

[quasi oxide]

They’ll need your receipt of purchase. There’s chances images are hitting the spam filter more, so if you have a transaction ID it may be preferable

[hidden musk]

if it didnt receive an automatic message then it passed the spam filter?

[quasi oxide]

Assuming so, yes. If you don’t hear back for several hours, try again

[hidden musk]

aight, thanks

[winter cove]

I ask though google refund, hope I don't have to contact though email again

[quasi oxide]

Getting a refund by your app story is highly in-advised

[minor badger]

so, the pass still bugged?

[quasi oxide]

Working on refunds and possibility of giving out items, for now fill out an email to customer support

If you haven’t bought a pass while it was bugged, it’s working fine for you

[minor badger]

how about the mail tho, i didn't get the reward when i clicked collect all..

[exotic matrix]

google play wont let me refund so its sucks

[minor badger]

and its gone from mail..

[quasi oxide]

All I can say is to contact support. They’ll help out with any and all issues this has caused

[hidden musk]

Ok so

Ive just had the pack added whilst i was doing opsi

[misty copper]

so i wont get my plates that i didnt get yesterday huh

[hidden musk]

but no email about refunding the 2nd pack

[whole bridge]

how long that took you?

[hidden musk]

first email was sent 4 hours ago

just had another notification with "gems added" wtf

[quasi oxide]

I got the same pop up when I bought it. Unsure if intentional or not

[dense badger]

What automatic message? The one with chinese characters or 3 emails ask for steps, receipt and my uid etc

[hidden musk]

Yeah, the same popup happened when the first pack was added

[left pagoda]

Wonder if suppor was briefed about this issue at all

[quasi oxide]

If they don’t reply about the second pass refund, hold tight like I said earlier

[dense badger]

I send all my datas and still no reply after that

[hidden musk]

Now it happened again but no difference in gems

Aight so keep waiting

[exotic matrix]

5hours no info

[quasi oxide]

Yeah I didn’t think I got any gems either when I bought it. Probably an oversight

[minor badger]

there was a notification about staff being on vacation or something tho

[left pagoda]

I send my data and one of the replies was send us your data

[minor badger]

so its gonna be late

[hidden musk]

Ig the system logged in I had purchased 2 packs and tried to register it again

kekl

[whole bridge]

Yeah guess we just have to wait while they fix at the backend, I sent mine 2 hours ago

[austere vigil]

guessing they missed a zero for the mk2 chips yeah?

[alpine idol]

Nope, it's a pack.

click on it

[restive arch]

If you claim it, it gives 25x arrays, and idr how many mkI cog chips

[alpine idol]

this is for 12-2, idk how many chips 12-1 gives

they just combined it into 1 icon

[austere vigil]

ah so its just visual

got it ty

[dense badger]

Seems like i found another bug

Oil and coins not regenerate from canteen and merchant

I fairly sure since i take a screenshoot from 15 minutes ago and my coin and oil still same

[restive arch]

Try restarting the game and looking again, sometimes you somewhat lose connection and it stops updating?

Actually, doesn't it spawn in 20 minute increments anyway?

[near marsh]

just asking here for clarification, if you haven't gotten an automated response back after contacting support, that means the message went through right?

[restive arch]

If you didn't get back a spam filter email in chinese, it should have gone through, and you should receive an email later

[dense badger]

I fAirly sure mine not increased since mt end

I take a screenshoot 15 mins ago to make sure if i wait for a while will it increased or not

[restive arch]

As I said, I believe it spawns in 20 minute increments, so could be poor timing

[near marsh]

given the fact that i sent my 2nd email to them 11.50 AM, i gotta assume it's gone through then. Thanks for the response

[whole bridge]

Hey I just gone my battle pass! Saw notification"Gems added" and now able to claim my BP now

[wraith ember]

[whole bridge]

last email was 3 hours

[restive arch]

Yep they added it to the accounts of the people that were missing it just before

[dense badger]

Oo i change to another phone, and my canteen and merchant suddenly updated

I guess false alarm

Sorry about it

[worn harness]

still havent heard shit back from CS about refund how long do they take?

[wind remnant]

report bug phone

[inland current]

Still waiting for a reply for 4 hours now wondering if it even went through since I didnt get any automated reply

[worn harness]

[wind remnant]

have to wait

[restive arch]

They're busy with lots of emails at the moment unfortunately, but will respond in time

[wind remnant]

Yeah I guess a lot of people have the same problem, we have to be patient

[whole bridge]

yeah just have to wait, my CS email is not being replied by Yostar though when they already had fix it

[exotic matrix]

Cool others got bp and me in 5hours nothing bruh fun support

[dense badger]

Wait so u just come back to shop and suddenly gems added?

[restive arch]

You didn't get the bp in-game? If you log in can you see it?

[exotic matrix]

Nothing i got

Game restarted

Scam game nothing else

[restive arch]

Like if you go to the battlepass, is the collect all button available?

[whole bridge]

Gems are not added though, just got back from campaign map, and saw "gems added" notification and the crusie icon has 1 in it

[exotic matrix]

Nothing lmao

[dense badger]

Same with me lol

[dense badger]

And i think i will finally finished my 3 gold pr4 today after get that bp

[whole bridge]

didnt see the battle pass on sale now on packs

[exotic matrix]

Bruh

[neon plover]

Um if I bought the pack when it had the problem and I haven't gotten my rewards now what do I do?

[restive arch]

Can send an email to [e-mail] and they can help, it may take them some time to respond though as they are busy with a lot of emails at the moment

[neon plover]

Okay

[exotic matrix]

What else ? 3 emails sent no clue at all

[wind remnant]

Refund money maybe?

[exotic matrix]

what refund ?

i cant do refund anymore....

[restive arch]

They'll respond eventually and help, and the battle pass isn't very time senstive at least, but hopefully they should respond as soon as they can

[exotic matrix]

half day passed others got bp

bruh

[neon plover]

Just wait

[exotic matrix]

not even asked invoice nothing at all

[wind remnant]

what? why?

[exotic matrix]

we usually get email with info to write right ?

[wind remnant]

they sent me this: In order to further assist you, please provide us with your UID, the server you are playing on, the purchase receipt screenshot (i.e. from Google Play or Apple App Store) and the value of the gem purchase (in USD if possible).

[exotic matrix]

yes and me got nothing at all in 5hours

so i assume all our mails ends into spam box

[restive arch]

@exotic matrix I just asked one of the staff about it, it's taking time for them to send it to everyone, but they're currently still also checking against all the emails. They said to send another email if it hasn't appeared / received an email reply tomorrow

[inland current]

I got mine fixed finally but i just got the season pass activated instead so dont need a refund anymore

[buoyant sable]

I want to say that emailing them should be a thing if you somehow purchased the pass more than once, since it went though when I logged in after they fixed it

[near marsh]

it comes when it comes. Unless it's like first come first served, then it'll take time. If you mailed them and didn't get a Chinese e-mail back, then it should've gone through. Otherwise no point in really going agro here or anywhere else. We're in the hundreds, if not thousands, who have the same issue

Besides, it's their holiday as well. The fact that they're still trying to get shit fixed tells some

[exotic matrix]

Wait why i got 2 dr prints instead 10 like it mentioned on description ?

[brazen minnow]

You know you have to unlock the rewards by points right?

[exotic matrix]

Yeah but why it says u get it ?

[restive arch]

It's showing the rewards that the paid pass has available I think? but still need to get the points?

Ah yeah it even says that on the pass itself there

[buoyant sable]

It's showing that those are the rewards you'll unlock for the paid pass

[wind remnant]

That's the preview of the rewards of the entire pay pass ...

[exotic matrix]

Ahhh lmao

So we paid for nothing

[restive arch]

The missions to get the points are pretty easy anyway, just needs some time to complete

[wind remnant]

god

[exotic matrix]

would be easy if game was stable for while

[alpine idol]

No, you don't get these rewards if you don't pay.

[wind remnant]

In 1 day

[brazen minnow]

It's a battlepass. That's how battlepasses work.

[pulsar steeple]

Seems like I got my rewards. Here's the reply I got from them

[buoyant sable]

The cruise is for 2 full months so you got time for it

[exotic matrix]

damn

time to grind

[wind remnant]

nice, check it

[elder nest]

Okay so I got this but still no pass am I missing something here

[restive arch]

Have you restarted the game already?

[elder nest]

Yes

[near marsh]

seems like a lot of us got the same message. I just restarted the game and got nothing as well

[pulsar steeple]

Just checked. I got my bp. Now I just have to wait for Google Playstore's verdict regarding my 2nd purchase haha. They're reply was it might take 1-4 days

[wind remnant]

I just got the message too

[restive arch]

Hmm, wait a bit longer to see if it appears, and otherwise respond again I guess?

[near marsh]

maybe close the game for a while or smth. Verify game files etc etc.

[wind remnant]

I guess that's the thing to do

[elder nest]

I emailed back, I suppose it's a wait and see job

[dense badger]

Wtf i still not got mine tho

[wind remnant]

fix it

[misty flax]

guess just gotta wait till it gets fixed for you specifically, still dont have mine

[restive arch]

Yeah, just wait a bit longer to see if it is still just getting sent out to people in-game I guess, otherwise respond to the email again

[near marsh]

poo, still nothing here. Oh well, waiting simulator it is then

[mighty plover]

aye, got the email but nothing yet from the restarting game

[lusty phoenix]

ho I just bought another one before this message came

[misty flax]

just got mine 👍

[dense badger]

I got mine

[pallid onyx]

Got the e-mail but nothing ingame. Seems like more waiting...

[ocean lynx]

Me too

[pallid onyx]

Upd: received mine. Thanks devs for the fix

[near marsh]

Have had to deal with loads of garbage customer support from many other games. Clearly Yostar know how to treat their playerbase. They do get shit running here!

[vague acorn]

Me too

I still don't have my pass

🤷🏻‍♂️

[vague acorn]

Me too

[restive arch]

Seems it's just taking them time to send out the fix to each affected player, it should appear for you in time, if it still hasn't appeared a while later, email them again to get them to fix it

[vague acorn]

I don't understand

Ok, I'll do that

[charred crane]

Received, thanks

[wispy compass]

i just got a long reply back. found it in my junk folder

[buoyant hemlock]

received, thx ^ 🤝

[wispy compass]

can i post what it says here?

nvm saw the same message posted above 🙂

mines fixed now yay

[mighty plover]

mine got fixed

[spark glen]

Baltimore Mu's portrait on her status screen and archive is missing for me

Checked the other Mu characters and their portraits are fine for me

[ocean lynx]

I havent get my refund yet.

[restive arch]

Did you request it through google/apple for a duplicate purchase?

[ocean lynx]

i request using the email you asked us to send on fb

[restive arch]

Ah okay, they sent an email response back to most people now that they've fixed the issue, if you only bought the pass once but just hadn't received it yet, it should either already have been added to your account now, or should be added within the next few hours.

And if you made multiple purchases and need a refund for the duplicate ones, they instructed players to ask for a refund through google/apple store first, and if they don't help, send another email to the AL customer support so they can instead help

[ocean lynx]

i paid twice

ok

noted

thanks

[gaunt turtle]

The Azuma oath skin shows only 3 new voice lines, but I think there should be like more 10 of them

the same issue on Boise's skin too, only some of them voice lines are implemented, the rest aren't

[haughty scroll]

Hi I'm new on this discord
My friend get some prob with SeasonPass
He buy SeasonPass but he didnt receive Yorktown skin (and many item) and he also already send email to [e-mail] but his email get send back

Do we be able to contract Yostar staff here?

[jovial cedar]

now bonus xp after awakening 120 to 125 fixed ?

[brazen minnow]

Was it broken? If you mean tech bonuses, it seems so...

[alpine idol]

there was a problem with it?

[restive arch]

If he only purchased the pass once, they're currently adding the pass to the account of everyone that had an issue earlier, so he may have already received it ingame, or should receive it within the next few hours

[jovial cedar]

yesterday if you awakening 120,already boosted directly 125

[alpine idol]

yeah because you had stored XP.

[haughty scroll]

Thx a lot

[brazen minnow]

If a previous 120 had 220k xp stored they would gain 125 if awakened. Not a bug.

[restive arch]

Yeah they changed the xp required to go from level 100 to level 120 with the update

[jovial cedar]

i see,thx a loot

[haughty scroll]

@neon canyon

[restive arch]

If you have only bought the pass once but just hadn't received it yet, it should either already have been added to your account now, or should be added within the next few hours or so. Send another email to customer support if you still haven't received it tomorrow.

And if you made multiple purchases and need a refund for the duplicate ones, the customer support instructed players to ask for a refund through google/apple store first, and if they don't help, send another email to the AL customer support so they can instead help.

[restive arch]

@solemn compass yeah the stuff on the preview of the pass comes from completing the missions for points, the paid pass just unlocks the other half of the rewards, and gives a 1500 point headstart

[solemn compass]

Thank you for clarification, deleted since I figured that would have been the case after reading that it was already added to my account

[buoyant hemlock]

From this update onwards, the auto-search is supposed to pick any hidden item in the map, right? Generally i think it has worked without issue but a couple hours ago it refused to go after this one in my game, is that intended?

[restive arch]

The ones that spawn from siren things or something like that aren't picked up currently and is a bug it seems, there's already a #known-bugs about it yeah

[buoyant hemlock]

Tanks for the feedback.

[coral spoke]

there are like purple particles flying around my screen

[limber sierra]

If i see notifications, the game freezes

[neon canyon]

But im brough before the sever down and then i send the mail to AL support 3 hour ago i receive the mail that bug already fix and i enter to game and then i only got 1500 progress point but dont have any bonus or something the important is no yorktown skin and then i mail to ask they but he send that mail to me i wonder how i to get my york town skin

[alpine idol]

You need to reach Stage 30 in the event.

[restive arch]

Yeah you just need to complete some of the cumulative / weekly missions to get extra points to level the pass to stage 30 for the skin

[crude maple]

I was farming in B3(Event stage)

[alpine idol]

Known bug, force close game and it'll fix itself

[crude maple]

Thx

[gaunt yoke]

What hapened with azuma wedding skin lines?

It is a bug? Or it will be released later?

[mossy dune]

Question, if I bought the pass… I thought it said you got 300 dia from it. Was I reading that wrong? Cause I did not.

(Edit) or was it you end up acquiring them from the set points when lvling the bp if you purchased the bp…?

[faint gale]

most likely later (delayed translation or something, happened few times already)

[frozen pewter]

i can't buy cruise pass
i click option to buy, payment window pops up, whole thing freezes

[glossy forge]

anyone notices how prinz heinrich's barrage moves upward than before?

[warm cave]

I think that mission's not tracking

considering I'm at stage 16

[reef fulcrum]

might it be the weekly mission point tracker from here

[warm cave]

there's way too many different resources and pseudo-currencies at this point

[waxen sluice]

Nature of gacha games
Multiple currencies meant to confuse you

[brazen minnow]

Yes, it's weekly points, most of us have redeemed them though. Hopefully they have the foresight of removing the "all is gone with 2000" with that Cruise Mission (though completing that thing next week is going to be a breeze, the first stages anyway).

An interesting thing for Cruise Missions week 1 though is that OPS purchases count towards "Tech box opened". Is that intended? It might be the material packs that unpack when opened? I didn't keep a real close eye on it, but I was wondering why it was at 20 when I opened one pack and then I bought more OPSI store items and it completed.

[slender thorn]

I'm in an exercise right now, and all of the vanguard units are refusing to fire

Torpedoes from my side's planes aren't spawning either

[warm cave]

restart the app

[slender thorn]

Is it a known/common bug at all?

[warm cave]

known and kinda common, but since it's easily "fixed" by just restarting, it probably won't get fixed proper

[slender thorn]

Gotcha

[calm beacon]

Ägirs headpat voiceline won't play when her dynamic skin is toggled on

[mystic estuary]

I cant pick Fusou Meta for any stage or team and when i place her as secretary she has no lines she says not even when prompted.

[brazen minnow]

Dynamic skins have no specific spots (special touch, pat) or special animations (mail). That's by design though.

[calm beacon]

So it's intended?

Alright thanks

[jade gorge]

I cant exit the app

I have to force close it

Known bug?

[neon canyon]

Now i get it thx

[upper eagle]

Yo

Just found a bug in exercise. So after a match, my belfast was shown as lvl 105 but when i'm checked in dockyard (i intend to up the level cap) it's shown as 106. After that i'm checking it again in exercise to found it's reverted to 106.

Not a game breaking bug, but imma just let you guys know

[azure pumice]

Bug: Fleet Tech faction for Eagle Union lvl 3 upgrade not completing when it hits 0 it goes up to 2 hours when exiting out of the menu it just resets itself to the 2 hour mark when it hits the 1 hour mark the time starts to go up and stops around the 5 hour mark
Notes: Its been 48 hours since I started the upgrade it was supposed to only take 8 hours (If i remember correctly)

[barren oyster]

okay so there is a thing. There is Roon Muse in the game who is called Roon μ and on default the μ letter is included in the nickname. But when i want to change her name to sth else with μ in the end i cant because game says it contains blocked words. i even tried with only μ letter and it's just not possible to use it in changed nickname
can you please implement possibility to use greek letters?

[brazen minnow]

Is it intentional the Fierce Assault daily can drop T1 Operation Siren items? While the boxes shown usually have a X or lower, OPS definitely states "only these T2 items" yet blue T1 OPS items can drop...

[faint gale]

When you go to academy and tactical class is finished there's ! (that's normal)
Then when you start new skill learning and when you return to academy ! is still there (this started happening after recent update, previously ! was gone)
Anyone confirms?

[alpine edge]

Hey there!
So I have this bug(?):
I have New Jersey at lvl 115, able to increase cap to 120. While I do an Exercise with her she doesn't earn xp (says she gained 0) but the others, not at the cap, earn xp normally. I also tried Laffey who is at lvl.110 capped and has the same issue. But now when I sortie in another place like campaign 1-1, she earns xp normally. I checked the wiki like 3 times, mostly the experience section, to see if this was intented but it doesn't seem so. I also thought this was some hidden feature, like Yorktown's new chibi art, that the new update had along with the xp changes, but I hope it's not the case.
Anyway if someone can help with I appreciate it. Thanks!
PD: oh and tag me for answer 🙂

[solemn timber]

are those ships (nj laffey) already awakened? if not then they will not gain exp in exercises but they will gain once awakened

[alpine edge]

nope

[solemn timber]

yea then theyll gain 0 exp in exers until they are awakened, kinda wack but thats how it is

[alpine edge]

Yea, It's kinda lame, but I had to asked because I use the wiki a lot and doesn't seem to clarify about.
Btw thanks!

[urban venture]

I don't know if this is a bug, but i did type it correctly. Pls fix this

[mystic swan]

Bug: I already finished this PR1 quest, but it somehow reset my PR1 quest and I had to start all over again.

[final kindle]

you can do it 2 times

not a bug

[mystic swan]

oh, thank you. I never knew about that.

[hollow anchor]

Someone else has the same bug, my level 70 ships do not level up or gain experience, some can.
I attach evidence

[brazen minnow]

Were did you look? And yeah I agree it probably should mention that (for some reason) excersises or commissions do not grant surplus XP, but do flat 0 if you're awaiting awakening.

[covert tangle]

These up top don't add up to 100%

am I missing something?

cause the others all do

[brazen minnow]

Did you include the space at the end there? (extra space strikes again!)

[alpine idol]

You didn't limit break the ships.

[urban venture]

Ah it worked

[alpine edge]

the one of koumakan.jp Has it all in english at the most.

[covert tangle]

the client strips final spaces

if the actual name has it and requires you to enter it, that's just a bug

I encountered this with the gangun, the client would remove the final space before checking even it you entered it

[brazen minnow]

They are not related though. I guess the 60% chance on OPS explains my T1 drop thing though.

[covert tangle]

where's teh other 40% go then? purple boxes cut off?

oh, looks like they're still obtainable 60-40. hm.

[brazen minnow]

Yeah, 1-2 Gold OPS items, then 60% for Purple on the rest (otherwise blue) and the 2 crates have 60% odds for T4 otherwise T3.

[hollow anchor]

I mean, don't they level up if you don't break the limit?

[alpine idol]

No, they do not.

[brazen minnow]

I meant which page(s) so I can adjust them.

[alpine idol]

says quite clearly on the Limit Break screen what a ship's max level is.

[alpine edge]

Either Experience or Exercise, I think the first one because it has more details about ship xp

[covert tangle]

I'd still recommend filing a bug report to belfast on it

[brazen minnow]

They probably just remove the space, eventually... as they did the other two or so times.

[covert tangle]

well, not unless we tell them they have to

that's why I say that

[hollow anchor]

But if there is, I have Souryuu level 80, which can still level up and I have not yet broken the limit, this does not happen with the rest of level 70, I have used the experience packs.

[alpine idol]

Because she's been limit broken twice.

So her max level is 90.

There's no bug here you're just not paying attention to game mechanics

[foggy dove]

yeah that's how the game works mate

it's not a bug

the ships that couldn't level are limited by their lack of limit breaks

[hollow anchor]

Now I understand, thanks for the answer, my mistake for not learning the mechanics of the game, I am an almost new player.

[brazen minnow]

Only level 100+ gains surplus XP and then only in combat, not excersises or commissions or the dorm.

[gaunt nacelle]

is there a bug for lecture hall? becuz i spent the coin to upgrade it and it didnt upgraded

weird. now im out of coin. i'll try it tmr and see

[livid delta]

there's a space after the 2

#wiki-feedback message

[livid delta]

is it a bug?

[brazen minnow]

Going all out and say 100% yes, they setup the retro like she's an elite, and all the star requirements are 1 too low as result

[hasty heron]

Atago race queen skin don't show in the secretary slots anymore

[vast rose]

have you tried to repair your assets?

settings -> audio -> repair assets

[tulip depot]

text overlapping in the META skill xp missions

[buoyant hemlock]

I don’t need any help or anything but my game freezes just in time for this

[jade orbit]

I want to ask why my amagi-chan disappeared

[small knot]

Did you do something to make her leave you?

[jade orbit]

@small knot i don't know

[small knot]

Then it's hard for anyone else to help you if you don't even know yourself. Filter for her in your dock.

[jade orbit]

I just logged in and looked at the drom only that Kawakaze and amagi-chan were missing

@small knot I've been looking for it everywhere but it's not there

[small knot]

Try restarting your game and see if she shows back up.

[jade orbit]

@small knot thanks

[vale lotus]

I've done the weekly special mission, but it doesn't counted in S.P. mission, did another player have same situation or it just me?

[royal jackal]

https://media.discordapp.net/attachments/498670562781167617/894046466350399498/unknown.png
https://media.discordapp.net/attachments/498670562781167617/894045439228248074/image0.png
https://media.discordapp.net/attachments/498670562781167617/894045439471530024/image1.png

[iron gulch]

Im sure its not possibel to get odd number on meta ciunter. All mission rewarded multiple 10 and node gives exactly 10. Since I got that, the game immedietly reboot after entering sortie (after the loading screen finish). Or doing any action (like attempt to quit the map) after several tryout.

[reef hound]

corruption level 6 rewards 15 ash coordinates and corruption level 1 rewards 5 ash coordinates
for the nodes that actually give coordinates, thats what they give

[iron gulch]

Ohh, this the first time i do lv6 in a ling time.

What the deal about rebooting tho.

[reef hound]

device problems maybe

my azur lane crashes once in a blue moon

[gilded pike]

Is this a known bug? I was playing in split screen then tabbed into an app that doesn't support split screen. After trying to tab back in my game did some funky stuff. Pic one is what my fleet was supposed to look like. It's just the auto recommended fleet. Pic 2 is what happened when i tabbed back in. After that i hit recommend and it gave me some other random ships that weren't what were there. Pic 3 is when i went to the home screen. I'm commander 89...

[blissful gate]

^nope didnt get mine too

[quaint panther]

^ same here

We got the yuudachi quest reset tho

[foggy dove]

Works fine for me

Did you restart your games?

[quaint panther]

A few times

[small knot]

Is your monthly calendar still showing the drills to be collected?

[blissful gate]

yeah i restarted a few times aswell

[foggy dove]

i suggest waiting an hour

and see if you can collect it then

[hardy condor]

Hi I restarted but I still didn't recieve

Yes im in the same boat cause of daylight savings

The reset counter is at 0:00

So weird need op help

The yuudachi thing worked too

How do I submit one

Here or where

Oh ok

Enough people let them know

You are in daylight savings too

Yeah?

[blissful gate]

just got the monthly login rewards

[hardy condor]

Got mine too

[blissful gate]

yup

[knotty zenith]

Loading forever with full wifi connection

[lunar sage]

how to fix this i have not been able to play for like 3 weeks straight now..?

[brazen minnow]

They overlooked the Promoted Pawn event one

[vagrant knoll]

Is this a bug? Cuz i've defeated all palace mechanisms but the barrier didnt open

[pallid onyx]

Are Azuma's missing lines at least being acknowledged by the devs?

[keen kraken]

after the update fleets no longer picking up hidden resources when auto search

[brazen minnow]

Youre like the second one with 2 different patches and it still works fine. Its still the Promoted Pawn event 😦

[worldly heart]

it's normal for ships in EN to get lines slower than CN/JP server. some skins doesn't even have a single lines yet. and someone submitted it in #known-bugs already

[worldly heart]

i would suggest reinstalling

[buoyant hemlock]

I wanted to report something that happened to me a minute ago, I wanted to collect my mission task rewards (for example for building once per day) but it said failed and didn't give me the rewards, I restarted the game to double check it's not just some visual bug but eh..

[brazen minnow]

I can't help but notice the hotfix didn't fix Yuudachi retro. 3 days left to fix before people potentially break their ship...

[faint gale]

Wait what do you mean?

[worldly heart]

You can retrofit her without max limit break

[silk rose]

Is the server really unstable for anyone? I keep losing connection after every in-action since the last hot-fix

[brazen minnow]

You can retro her before limit break, cause she is set up as an Elite.

[acoustic elbow]

unlisted rewards from lvl 95 fierce assault daily. neither the blue gear lab materials or purple boxes are listed on the possible rewards

[tulip depot]

it's supposed to say hidden nodes that don't spawn after the start of the map

since sometimes the bosses spawn a hidden node

[brazen minnow]

Fairly sure they just forgot/overlooked them and its not intentionally left out

[drifting rain]

Idk if this is a bug, but it appears Fusou meta doesn't have a voice over in port when she is the secretary?

[idle grove]

I don't think it should be like this, right?

[alpine idol]

did you update your voice files?

[drifting rain]

Oh, maybe I didn't update voice, thx I'll go check

[buoyant hemlock]

I think i discovered a minor visual bug. When seeing a meta ship in the dock, there is a neat smoke effect being rendered above their sprite, this is expected, but what shouldm't be is when one swipes left or right to the next ship, if such ship is a PR the smoke effect will continue being rendered

Here i got champagne sandwiched between souryuu and fusou meta. If i enter her stats pages normally there is no issue. But if i first pass through any of the meta ships while swiping right or left them the smoke effect carries over

[odd sinew]

Could it be that the encounter rate display is broken (That thing that says smth like V. Low to Danger)? Cuz after an encounter it just won't go back down from Danger. I'm still not encountering overly many ambushes or anything tho

[hardy trench]

I discovered a bug where I can't eliminate a gun of the depot

[final kindle]

add a space at the end

[hardy trench]

i already did that

but its not dissembling

[final kindle]

huh, interesting

[sacred jasper]

Is the lexington server running?
I can't go to it for a couple of hours

[foggy dove]

yes

[brazen minnow]

People mentioned "Azur Lane" in Taihou's skin but San Juan has it too. That's not intentional, right?

[brazen minnow]

I don't see anthing wrong with except it being slightly too long for the box. That?

[main cairn]

my cruise mission hasnt changed to week 2

and ive finished week 1 missions

any help or reports about this?

[brazen minnow]

It hasn't been a week? (Then again if I read the code correct they set it to swap on day 4, which would be tomorrow, not friday. Might be wrong.) Nvm, day 4 is today. Reboot the game.

[main cairn]

i did and it still is locked

should i repair the assets?

[brazen minnow]

Oh are you in one of those areas DST has ended? If so you might need to wait 15 more minutes (for some reason. Dst has some weird issues with this game)

They are called "parts" not "plates"

Also the reminder there's 2 days left to fix Yuudachi before people potentially break her, and we found a bonus bug: her skill is also listed as the wrong type on the retro.

[lunar jetty]

Is this elite?

[merry pier]

is the problem described here, not just a bug?

[frosty gyro]

no

[idle grove]

Yep, that's it. In archives it's fine. But on the main screen textbox is too small.

[ashen perch]

Is this a visual bug? I don't remember her background being all white

[strange trail]

Hiragana cannot be used in names either, I noticed that when trying to name my dorm 鉄血の科学

[tender moat]

Is this a bug or a hack?

[placid horizon]

Score could be legit but fleet details most likely glitched out

[brazen minnow]

Yes, its a T1 Ordnance Testing Report. Alrrady reported it to them back in December, sure it gets fixed aaaaaany day now...

[alpine idol]

it's a common occurance, it happens if you finish off a Meta right before doing a new one. What happens is that person started when your previous Meta fight was still up, but finished after you started the 2nd one, so the damage gets credited to the 2nd one but the fleet isn't visible.

[rustic spade]

Those are her clothes not the background

Like Roon doesnt have a black background, its her massive turret

[alpine idol]

you can see right here the actual background

[brazen minnow]

Cat Quick Finishers do not proceed the "Use Quick Finisher" Cruise goal. Also, WHY does pressing GO on it bring you to the Core Data Shop?

As stated, its her cloak

[buoyant hemlock]

Could someone please cross check this before i fill the card?

[bleak crag]

checks out @buoyant hemlock

~~ also for reference i sandwiched her between 2 metas, like what you had ~~

[buoyant hemlock]

Thanks mate

[faint gale]

When you can level up fleet tech for one of factions there is no notification (!) telling you so

[plain badger]

I'm writing this to report a bug I just encountered, my Hood lost her wedding skin and her affinity also dropped to 100.I don't know when this happen so i don't have any picture. Please check my account and if possible fix this for me please

[faint gale]

@plain badger write email to [e-mail]

[plain badger]

I will. Thank you for helping me

[lunar jetty]

Great!

[alpine edge]

hi again! So I got something now with Ashes Showdown:
I request support and I got one instantly that deals a lot of dmg (which is nice, yea) and when I want to check its fleet there are no shipgirls (both in main and vanguard)
Happened me twice by now (the first one I didn't mind). Were two different users, first one was someone with a chinese, or japanese, name, second one is legible.

[upper oxide]

a visual bug. when going from campaign to hard mode while in chapter 12 map, you get this message

[untold willow]

it's in #known-bugs

[primal timber]

im stuck in op siren map i cant find the gate help me

[faint gale]

you can press exit @primal timber lower right corner

but looking at your screenshot you still didn't destroy every siren rally point

[primal timber]

omg thank you

[faint gale]

exit appears only if you destroy all of them so try to look around

[sage nexus]

The week 2 cruise mission to defeat boss fleets only counts +1 when clearing a stage with a high-efficiency Combat Logistics Plan.

[primal timber]

i destroy everything and the reward appear not the gate

[faint gale]

because you defeat boss only once

it's intended

[faint gale]

maybe it desynced, should appear after game restart

but if you're done with everything and got loot might as well not bother and just exit

[grim copper]

Had that bug again where the game will just randomly freeze on the map screen while auto farming and not go into the battle

[sharp coral]

anyone else having this bug? bunny is gone (seems to be only visual tho, i can switch gears and put her into fleets. also her dynamic animation plays normal on details, seems to only affect her normal non-L2D dunno about skin tho since i dont have it).

[alpine edge]

happens to me sometimes, maybe because her background is too big?

[sharp coral]

absolutely no idea. but it seems to be fixed after restarting the game.

[austere root]

Hi,did anyone manage to get refund for fair winds pass on ios?

[brazen minnow]

Always been this way and intended, you only defeat one boss after all.

[brazen minnow]

If you got defeated and fled, its a ship rather than a swirl. There's sadly no easy way to see which ship is the node except remembering. Did that happen?

[odd sinew]

Since last update sometimes opening the dock just totally crashes my game and it restarts by itself

[brazen minnow]

That (still) happens if you click dock with an unloaded l2d

[minor willow]

Is there currently a bug for PR4 where I cannot begin Combat Data Collection II even though I have completed the first 1?

[formal lantern]

Not sure if anyone is having this but the ship backgrounds in the port sometimes disappear.

[odd sinew]

Nah, that used to happen to me very rarely and my game just got stuck. Now my game crashes every 2nd time I open my dock

I mean maybe it's just a new L2D that crashes even harder...

[tidal quail]

Opsi auto doesn’t stop after 100/100 on meta coordinates

[drowsy shuttle]

I think the Quick Finishers mission (under the Cruise Missions) for week 2 is bugged. I've used about 30ish still at 0/20

[small knot]

I've used 1. It's been counted. Have you tried restarting your game in case of a desync issue?

[drowsy shuttle]

yup multiple times. although i didn't try just 1

[small knot]

And just to be sure, you didn't try and use the Cat Box Quick Finishers for the requirement, did you?

[drowsy shuttle]

oh god i did

wait thats not it?

[small knot]

No. That calls for the Quick Finishers for your ships (which are just called Quick Finishers).

[drowsy shuttle]

jesus

i got it now thanks

lol

[sick gate]

I found out that whenever a resource fleet pop up on a submarine support tile whilst doing auto-search, the game bug itself requiring restart

[brazen minnow]

You need to complete I twice for II to unlock. That is intended.

[half coral]

Where's the core shop disregard, had to restart the game

[scenic python]

can i put videos on bugreports

[brazen minnow]

Yes

[fresh ember]

not a bug, it's her feathers.

[viscid tulip]

https://trello.com/c/CT4J9fJU/2038-cruise-weekly-activity-points-task-not-tracking
Can someone move this Trello card to 'not a bug'?

Trello

Cruise: Weekly Activity Points task not tracking

User Info: 67108959
System Info: MuMu v2.5.15.1
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Critical issue that impedes player progress but for which a workaround does NOT exist (e.g., the game always crashes during a particular mission)
How to Reproduce: go to Cruise, go to Mission List, selec...

Labels

Android, Popular, Medium

[brazen minnow]

Final day for Yuudachi fixing. Apparently Sandy retro had the same issue at launch and support had to replace people's broken sandy's? While I wasn't around back then to know or verify, always better safe than sorry.

[elder flume]

uuuh, I just did mainstory Hardmode in chater 5 and then press the "back" button and this happened....it was fine before and even in the battle

Restarting the game fixed it....but I never had that problem before....any idea what caused it?

[fiery crow]

I seem to be having a problem with OpSi

I bought the 5k oil thing that allows you access to all areas and gives the clear rewards

But I have neither received the rewards nor have I been able to access the OpSi area freely

[rustic spade]

Wait whats her problem, already have her on modernazation step and really not feeling like losing that progress

[alpine idol]

did you go to OpSi storage and use the items?

[fiery crow]

Whoops, that might be why

[faint gale]

You can do modernization without max limit break (and something with skill iirc)

[rustic spade]

[hoary vessel]

My dorm suddenly became blank

I didn't clear the furnitures...

[foggy dove]

Yeah for some reason the game gives you access to modern node without MLB
This shouldn't be possible

[rustic spade]

I mean I already had her on mlb before the update so didnt notice it

[undone jasper]

what happens if devs wont fix it before tomorrow and people retro her without mlb?

[buoyant hemlock]

I am guessing there might be a conflict caused by her getting AoA III before having obtained AoA II

[severe sail]

I got a problem where secretary texts not popping up but the audio is there

[undone jasper]

@severe sail its probably just because your textboxes are hidden.
tap on this

[severe sail]

Now it works, thanks and apologies to all

[reef fulcrum]

is failing to autosearch the map fully a bug in this case

for bonus reference

[brazen minnow]

There's already a #known-bugs about it and I reported a more detailed one, have to see if it passes. But that hidden node is from defeating Promoted Pawns.

[grizzled cedar]

this bug is lighter than my future
are they aware of this? because I don't see it in #known-bugs

[alpine idol]

if it happens just restart the game

[rustic hinge]

I noticed Independence and Ark Royal don't appear when sorting the dock by "Retrofit Available"

[reef fulcrum]

have you modernized them yet?

[rustic hinge]

yes, though that doesn't effect any others when I sort.

[reef fulcrum]

then they don't have a retrofit available by game logic afaik

even if there are other nodes you haven't unlocked fully or what have you

[sudden gyro]

Retrofit Available shows ships that still have nodes to be upgraded in the retrofit tab, after they are fully retrofitted they don't show up with that filter anymore

[rustic hinge]

oh, my bad, I don't have a lot with all nodes completed so I never noticed that :x

[strange trail]

I could use a "has been retrofitted" filter tbh

[brazen minnow]

It used to work that it showed any ships with retrofit, then they updated to just show ships who aren't fully retrofit. Bit more useful in my eyes but yeah if you want to look past all your ships you did retro it's not much use now.

[misty echo]

hello, is anyone has experienced this kind of error? this is my first time seeing this error.

[reef hound]

have you tried restarting the app

[misty echo]

yes, i already tried restarting the app but it's still same, i also tried restarting the phone but the result still same

[loud tinsel]

no matter how much I play, the progress doesn't increase! it's been like that since the second week of the update! of the Shima event!

[frosty gyro]

login on left side

[misty echo]

it worked, finally i can login, thanks Kawaakari

[twilit hazel]

So for some reason I cannot listen certain voicelines for just Friedrich in particular. My other research ships work fine and my other oathed ships are fine too

[small knot]

PR ship voice lines become available as you raise their Dev Level.

So certain voice lines are locked until she reaches certain Dev Levels.

[twilit hazel]

That's very strange given I can trigger them as secretary tho. Thanks for the clarification, that's an odd feature

[small knot]

Which ones are you trying to listen to?

[twilit hazel]

I was just going through them because I just like to listen to characters voices sometimes and noticed I couldn't listen to friedrichs

[faint gale]

They're just locked here, if you trigger them elsewhere they work normally

[twilit hazel]

Doesn't look like it. Her special touch line is locked despite the fact that I can poke her on the home screen

[faint gale]

I mean, if you do certain action you will hear voice line, but to have them available in archive you need to reach dev level

[twilit hazel]

Oh that's what you mean. Kk

[faint gale]

That's just how it is, weird system but yeah

[brazen minnow]

Sicnce I see it's Azuma, you did notice it swapped for main to vanguard in the second portion right?

[mossy depot]

I’m not sure if it’s a bug or not but It appears players can have names with blocked characters.

Seems bizarre that player names have a different filter than chat if it isn’t a bug

[robust tartan]

I finished the retro before MLB and can confirm that you lose the upgraded first skill and AOA. You just never get them. MLB changed the AOA to pre-kai MLB, but not the first skill

[foggy dove]

@sudden wolf

[brazen minnow]

I tried :/
" Your submission was rejected with the following reason:
known issue, has been brought up with staff"

[brazen minnow]

Seeing it got so many upvotes that player probably named himself before the censors got far more tight. Same reason some have "illegal" characters in their name still.

[frail basin]

I think the error shouldn't pop up because I'm opening the Hard mode 12 from stage 12

[bleak crag]

yea its in #known-bugs

[kind turret]

so is there no fix to the yuudachi retrofit before mlb bug?

i unlocked modernization on yuudachi before max lbing, and my skills dont get upgraded now even after max lb, is there a fix?

[tulip depot]

https://media.discordapp.net/attachments/165948756263436288/895237562464079873/image0.png?width=1440&height=665

beace volleyball

[fallen phoenix]

Text is cut on the last line

And no I couldn't scroll down

[restive locust]

Ye, it's been reported before. Same with me.

Over on #game-feedback

[fallen phoenix]

Oh ok

[loud tinsel]

yes, i started another development and then i'll do it again

[strange trail]

I feel like you need to know that Ägir also swaps from main fleet to Vanguard between the stages, so you need to watch out for that too

[simple dune]

when i click on go for this week 2 mission it sends me to core data shop

[pseudo gull]

[lean jewel]

Happened in op siren when I swapped from auto to manual, stuck with the item found image after the battle

[tough wind]

Time always reset when i leave this screen unsure if this was already reported.

[supple mesa]

mark VIII submarine torpedo is disappear from craft menu after I craft 5. Is it a limited to have?

[robust tartan]

If you have 0 blueprints the item will disappear from crafting

[supple mesa]

Thank You.

[hasty heron]

only the skk who retrofited yuudachi before mlb her have the bug wiht her skills or is a general issue?

[buoyant hemlock]

Is this "power ++" intended?

[robust tartan]

It should only be if you retro before max limit breaking. If you experience issues doing it the correct way, it's going to be a different bug.

[brazen minnow]

The 6-4 ? treasure ship is still invisible and still locks up the game till a reboot (where it can be seen)...

[frozen swift]

I used the T1 exp data pack on Shimakaze,
but I don't understand all T1
Exp data pack are missing and shimakazepassed lvl 93 but I have not yet limited breack her

[brazen minnow]

URs don't need MLB to reach lvl 125.

[frozen swift]

thank you
but why the statistics was so low compared to other lvl 93 boats

[faint gale]

gear, lb, enchance

[frozen swift]

Ok

[brazen minnow]

Can confirm this now after having done a few 6-4's with this issue.

[golden elm]

bug with yuudachi retro without full lmb already reported?

[alpine idol]

Yes

[drifting ermine]

Hm... Is it ok?

I made a retrofit without MLB

[empty tangle]

ye its already reported

[drifting ermine]

ok

[brazen minnow]

Do we know if "Azur Lane" being part of the Taihou and San Juan skins is intentional?

[faint gale]

It better not be 🤣

[opaque swallow]

Wrong spelling should be Daily

[rough sedge]

The teleport to get out of that map and some loot spawn in an inaccesible point, I had to exit the map with the exit option and lose the loot

[digital otter]

I stuck at the checking for updates screen, i reinstall and still stuck on the same screen

[faint gale]

will change to..?

can't scroll xd

[balmy sequoia]

Happen issue with akashi questline known as task 9 not completing for some reason I know that this different server to my game because I play on Korean server for game but I can't complete akashi questline task 9, Need some help asap

I mean Having an issue

[alpine idol]

what's the issue you're having? Task 9 is complete the Bomb Boat Daily 3 times.

[balmy sequoia]

I finish doing that but it's isn't registering as completed or move on to next task

[alpine idol]

did you use Auto complete or do it manually?

[balmy sequoia]

First I did was auto but second time I did it on manually this time

[alpine idol]

and you didn't get progress with either one?

[balmy sequoia]

No

[alpine idol]

yeah you'll have to somehow find Korean customer service then

[balmy sequoia]

Ok I understand

[pseudo whale]

Unreachable exit portal in O.S.

[bleak crag]

do exit bottom right

[urban flame]

Hi, has the issue with the iOS Home Bar being permanently enabled while in AL been reported yet? Like in other gachas, you'd have to swipe up twice to go home, but in AL, you swipe once and it will go back to the home screen.

[grim copper]

anyone report a bug where the game has a chance of freezing after auto farming for a bit?

[faint knoll]

Is the merit shop bugged? The SR ships are supposed to refresh every 24 hours, but it’s been stuck on South Dakota for over a week now. Everyone else having this problem?

[alpine idol]

welcome to RNG

there's only what, 3 SR ships currently for EN in Merit shop? So chances of repeat ships are very high

[faint knoll]

No… I seen how often it would switch out ships. This just started becoming a issue about a week or two ago.

[alpine idol]

yeah it's just RNG, I once had South Dakota for 2 weeks straight before it changed to other ships

[faint knoll]

If that’s the case… the developers needs to do a better job implementing this type of system

[flat basin]

yeah I was wondering how I had a limit break tier 2 yuudachi retrofitted

it also broke the skills too.. as the skills didnt upgrade ether

nightmare of Solomon and All out assault didn't upgrade and I assume the other bonuses didnt update ether

[alpine idol]

known bug, likely once Manjuu is back at the office it'll be fixed.

[wraith ember]

I experienced crash several times per day since 2 days ago, is it known bug?

[placid horizon]

Mostly likely not a bug but problems with phone/emulator

[brazen minnow]

Clicking docks? Then it's l2d. Otherwise, specify

[brazen minnow]

Chapter 6?

[grim copper]

Yep

[uncut citrus]

I had a bug where I visited one of my friend's dorms and when I returned to mine, my friend's dorm setup overwrote my dorm's layout

[faint gale]

happened to me a while ago too

[brazen minnow]

#known-bugs message

[grim copper]

[hardy vapor]

I just want to enhanche :(

[rose escarp]

There is a spelling error on Bremerton's MVP line. "Lookit or not" should probably be "Like it or not". Thank you all for your time 🙂

[small knot]

I always thought the implication was that she doesn't "look" like a Baltimore-class ship, hence the "lookit or not". Granted, I don't think I've ever seen "lookit" used before.

[rose escarp]

@small knot I didn't think about it like that. If you're right, I've also never seen it used like that before. Ah well, maybe it isn't misspelled after all.

[paper tulip]

Hobby's headpat line wont trigger if you headpat her :c at least for me it doesnt trigger

neither in her skin nor on her normal form

[vocal folio]

I awaken one of my ship then its stuck

ok now im stuck

[grizzled cedar]

lookit is a childish speak, it just means "look" most of the time "lookit me" = look at me. So she's just bragging that she's a Baltimore-class ship apparently not a proper english word but it's not a bug

[rain fossil]

Apparently, I got hit by a flash grenade.

[regal jackal]

gboss battle support bugged, can only borrow 1 ship

[hallow wyvern]

1 pillar missing. literally unplayable

[alpine edge]

Hi there. The font of the requirements for completion seems bigger. Note: I recently updated the game.

[spiral folio]

same, the font is more biggar after small update

[buoyant hemlock]

I don't think that's a bug. They probably just implemented an instruction to auto fix the text to the size of the box. Meanwhile these seem to finally be fixed

Before it had been missing the final line

[topaz leaf]

Just yesterday I retrofitted my Yuudachi, only to wake up to find this

[empty tangle]

Check ingame mail

[topaz leaf]

Ah, sorry I didn't even checked, I panicked. Thx for info.

[stray locust]

Normal stages clearing mode still spawn enemy escorts, but this page says otherwise, is this a bug?

[alpine idol]

the Info is incorrect, it's supposed to say Hard only.

[robust tartan]

Relating to this, I have the issue of having retro'd Poi before MLB, but she's still bugged. Was the last update supposed to fix it?

[urban glade]

I wasted 20k oil farming 6-4 to retrofit her lamo

[cedar nacelle]

First time I get this.

[daring jay]

just restart the game, its a desync issue

[compact stone]

don't think these are submari

[timid skiff]

Is -Nothing- intended being 2x the normal font?

[knotty cave]

I have the same problem

it looks disturbing ,
nothing game breaking

[languid crater]

NOTHING

[ivory kettle]

I retrofitted my Yuudachi a few days ago and she isn't retrofit anymore. And if I am not mistaken I lost 50 cubes from my returnee rewards

[dry spire]

#tech-support message Explanation for Yuudachi

[ivory kettle]

Ahh I didn't see that, tyvm

[gentle latch]

The typo for nothing is abit big?

Or is that normal

[buoyant hemlock]

It isn't normal lol

I don't think it's been reported tho so you can go ahead and report it to the belfast bot

[toxic viper]

Hello! So I retrofitted my Yuudachi at 5 stars because I saw it was available now its gone along with my retro item

[small knot]

See 4 messages above.

[hexed bear]

I want to ask. why my R&D Completion Requirement always got "nothing"? I mean, all of my R&D Completion Requirement is always "nothing" regardless the type of the research and It's start from last night till now. is it normal?

note: I wasn't ask about the font. I was asking about the Requirement I need to complete to get the reward. normaly It'll ask me to do something like clearing certain maps, scrap gear, etc. nothing requirement also sometimes appear but in this case, all of my R&D complete req is "nothing"

[small knot]

That would be because there are no extra requirements needed to complete the research beyond providing what is asked for (coins, parts, etc.). All you have to do is wait.

[hexed bear]

is it normal? I got this kind of requirement from last night till now

[small knot]

It is now. I'm pretty sure it used to just be empty.

[hexed bear]

well, if it's safe then I'll continue my research. I think this is was a bug since all of it always empty

[alpine idol]

It always said Nothing, it's just the font used to be smaller.

[hallow wyvern]

the game wanted me to go all the way around Akashi instead of going directly for the upper crate. Because an invisible obsticle was in the way. It dissappeared when I collected the lower crate

[brazen minnow]

Akashi is the obstacle, she has a circle of blockers around her for some reason.

[cinder quiver]

i need to defeat 1 more escort fleet in 3-2 Hard, but when i enter the stage there are no fleet escorts and only Boss

[faint gale]

Disable clearing mode on stage select

[grim hatch]

Probably a nitpick or minor issue but was there a recent change on the archive sections of retrofitted ships lately?

I noticed that when browsing retrofitted ships' archive / resume, the comment section is missing. But is there when you check for the ship.

It only affects retrofitted ships

[cinder quiver]

thanks pal! 👍🏻

[gray crypt]

What is this?

[brazen minnow]

Always been that way

[rancid lake]

errrrrrrrr, help? 10-1 doesn't show enemies

[sleek crater]

Just leveld up my Lecture Hall to lvl11, finished and still at Lvl10....wasted 17.5k gold. Anybody ???

[alpine idol]

game desynced, force close and reopen it

[sleek crater]

Worked.
Tnx!

[rancid lake]

i did that and it just said "Recognition error" and made me exit the stage entirely .-.

[pseudo swan]

this normal?

[small knot]

5-hour face research costing coins? Yes.

[pseudo swan]

no the text

i feel like its too

big....

[faint gale]

This normal, price of the fix for other researches that have other requirements like clear chapter X
Could be done better (without giant nothing) but who cares really

[dreamy shell]

where is the retrofit I did a few days ago

I restarted the game but nothing happened

[small knot]

https://discordapp.com/channels/456397991847395339/488684387932700672/896442323234353232
Refer to this message.

[dreamy shell]

ty

[buoyant hemlock]

I would like to report that when I entered my account an hour ago, ships disappeared in my dock, I tried to enter again but now they do appear, but when I do it again, the ships are deleted again

I have already downloaded the game data again but they continue like this, as I tried on mobile and PC emulator

I do not know why, I would like you to help me since this week I have been very hard at Farmeo

[small knot]

Just something that happens. No one knows why. Restarting fixes it, though.

[prime tiger]

game has some weird issues with notifications lately

like still having the notification on the classroom despite me putting ships there a few minutes ago

[solid cipher]

My rarity background is gone but somehow i love it

[hybrid raft]

@north flume Can you respond to trello by any chance to travis #known-bugs message
He asked for equipped gear so they've the same speed. I did that. They now all have 19 speed. She's still significantly slower.

[north flume]

sure

[hybrid raft]

thanks

[buoyant hemlock]

Is there something wrong with Georgia's barrage? It says 80% but I've been using her for 3 months now every single day in all 5 meta fights (the 3 helps and my 2 own ones) and it almost never procs, i even took screenshots of 4/5 fights of today just to prove that she didn't even proc once during those battles

[empty tangle]

just because its 80% doesnt mean you cant be unlucky and roll over it

I have had 25% triple proc in mouryuu but i aint gonna post it here as a bug

[buoyant hemlock]

Yeah, but that's a thing that might happen once in a while

I'm saying that this is what i usually get

I'm lucky if she procs even once

[empty tangle]

then check your gear?

[buoyant hemlock]

The gear is fine

[empty tangle]

then its just that you are unlucky

and georgia cant compensate for that

[buoyant hemlock]

Welp, this sucks, should have gone for gascogne instead i guess

[buoyant hemlock]

@north flume a week ago i successfully filled a card with Belfast, however it still has not been uploaded to #known-bugs, could you spare a bit of time to check what's causing the hold up?

that reminds me, i also submitted a feedback suggestion a few days ago, but it hasn't been added, why?

it wasn't anything crazy, at least i don't think it was

[empty tangle]

did yall check the trello?

maybe its in there

[buoyant hemlock]

i just did, it isn't

[shrewd badger]

Victorio skin disappear

[hybrid raft]

same with monarch barrage, but the luck stat afflicts the proc chance too. if that is 0 on ur georgia its not gonna proc much

[buoyant hemlock]

first time i've heard that luck stat affects barrage proc

[hybrid raft]

luck affects almost everything iirc evasion, hits etc.
for example try erebus, terror. erebus will proc more frequently then terror since terrors luck is like 19 and erebus is 91?

[buoyant hemlock]

i'm pretty sure skill procs are the one thing that luck stat doesn't affect

[daring jay]

luck has 0 effect on skill procs

[buoyant hemlock]

thought so

[solemn timber]

you might just be whiffing those barrages then soryu has pretty fast movement speed and you only have one unreliable slow support

[north flume]

@buoyant hemlock My mistake, I saw your report and wanted to check trello first if it was reported, but it completely slipped my mind.

@buoyant hemlock I check and approve feedback queue once every few days and prolly just haven't done it yet, since your submission.

[buoyant hemlock]

Thanks

[buoyant hemlock]

no, i watch the whole fight, she doesn't proc

[buoyant hemlock]

oh ok

[delicate hound]

I think I have a bug on my research, I switched to PR3 yesterday and did like 10 commissions yet I still didnt get a single Face research

is this normal?

[buoyant hemlock]

It's still rng dependent the type of research you'll get, so yeah, it's normal

[north roost]

This happens to all guilds I join

[small knot]

Seems like all their applications are full.

[brittle fable]

those guilds are likely dead

[restive locust]

Could join mine, if you want. Maverick on Lexington.

[deft thunder]

I can't access fate sim for any of my PR ships with Dev 30 from the Shipyard

any Dev 30 PR ships should have access to Fate Sim, shouldn't it?
here's my Kitakaze Dev 30, and it had no access to Fate Sim

[rustic spade]

Any besides PR4, try to restart the game if you havent already, probably a desync problem

[deft thunder]

had restarted many times and still can't access Fate Sim until now

I'll try restarting the game again

ah finally I can

seems the cause of the problem is the secretary mission

I was unlocking several (10+) secretary missions, and suddenly some of them won't display the cutscene

but when I restarted the game, the cutscene would be started one by one

and those cutscenes were delaying my access to Kitakaze's Fate Sim

[vale matrix]

“Union” isn’t capitalized at the start of the last sentence

[vale matrix]

There are some other issues in the tutorial - all instances of “blood” in “Iron Blood” are lowercase and Norfolk’s “its” is missing an apostrophe

[wild forge]

Won't loading...

[brittle ibex]

So how would I go about reporting this, when Auto running 6-4 and my mob fleet hits the ? And the sub uses an auto attack the game locks up to where clicking doesn't do anything. A simple restart fixes it but I figured I should report it

[nova harbor]

Dear Yostar, can you make your website more mobile friendly? Especially for submit page?

Player need change to desktop mode to click "next" button.

https://azurlane.yo-star.com/contest/Dorm2021

[brazen minnow]

Already in #known-bugs

[brazen minnow]

There's more than just the tutorial. Those used to be Ironblood and upon reported they went through most of the stories to change Ironblood to... Iron blood. So close.

(I wonder if they fix North Union being plastered all over Aurora Noctis before its rerun atleast)

[vale matrix]

Yeah, some issues

[brazen minnow]

You can find all of them here if you want to report it: https://github.com/Dimbreath/AzurLaneData/commit/127edb7dc39f059f9e3e1905b8ac9c6e32b29aec#diff-41b989666055b0ea42d66561c6ea51d8c3e338bc16d2b1ffe5c51bd781147d9e

[ripe tapir]

So..I think this might only happens to me but even after defeating all of the enemy fleet, their flagship still won't appear

This been keep happening like 5 time in a row and now I'm stuck on the same stage (6-4)

[daring jay]

restart the game, its a desync issue

[ripe tapir]

Aahh I see, thanks I see the flagship now

[lunar jetty]

Thank you for telling me how to do this shit

[shut dagger]

has anyone been encountering crash issues with Azur Lane lately? it seems to pop up most frequently, by after returning from battle and attempting to enter the dock screen