#bug-reports
1 messages · Page 173 of 1
in fact it's encouraged that you only 3* one set of the modes, as the other can be auto'd or ignored, up to you
Memory "on the shimmering blue" in this event (#33 event) can't be skipped
the battle won't let you leave
New Jersey bug
that's not a bug, someone saved their NJ in their completed builds for several months.
saved is not always the case, people go on breaks
can anyone confirm with a dev if this is correct for chikuma?
Isn't that 6%, the actual intended value?
i believe it should be "injureRatioByAir"
ive never seen "damageGetRatioByAir" before
?
Sometimes I clicked to dock and the game was reseted
Any idea if it prevents the buffs from proccing entirely?
If not it's probably fine tbh
Devs won't be around for a bit tho since mid autumn
Restarting fixes it
Hard to consistentlyreplicate so it can't really be fixed
i got no clue, itll be a little annoying to test until i get her skill up

i see. kinda funny to meme on though
yes
ok
my notifications has been broken for along time now on S10e
when i open my game all AL nof come up but nothing
i dont know if it Game Launcher on Samsung but other games work fine
maybe i need to redownload but that alot of work
by any chance, is your phone on battery saver
or has it put the app to sleep
never

cos i know my samsung phone put AL to sleep bcos it crashed a lot when there was a notif bug
User Info: 202255951
System Info: Samsung Galaxy S20 Ultra, Android 11
MEMU, Android 7.1
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)
How to Reproduce: When a commis...
2
Android, Popular, High
i check sleeping and deep sleeeping not in there
is it like
sometimes you receive notifs and sometimes you don't?
and like you have to open the app/game launcher
then they appear?

i'll file the rpt later i guess
here this is old
though if you have any screenshots of the notifs all appearing at once that wld be nice

/remind 30min file report
Created a reminder with ID ktr5h36d.
i will see if it come up i put it in Never Sleep and Exclude from Memory wipe
i can if you want but you have to wait until like 12 hour something idk but 
if you got a screenshot of it happening just ping me and i'll update the report
they probably won't be fixing anything over the holidays anyways
/remind 2h Screenshot for the wave of AL notif idk for Ender
Created a reminder with ID ktr5k0cv.
yea hopefully
the samsung exclude Memory and Never Sleep work cause i didnt have it on it i prob remove from Sleeping App or Deep Sleep idk cant remember but i did check like i said it wasnt in any of them hopefully when i exclude them from Memory and Never Sleep hopefully they show up 
also for game launcher it should be on both in game launcher and notification panel
i just clear it like 30min ago
Why make a bugreport when it's literally a phone setting you need to change. Don't think the game can do that for you, and even if it could... it's not technically the game's fault?
What IS a game issue is that playing OPS doesn't seem to render notifications like regular play does. I guess it thinks it's in the main menu during that mode?
Look like it fix it 
I remove it for never sleep and memory if it going to work or doesn't
When it in never sleep noif work
Most of the notif not appearing is caused by the app in sleep mode or something, system put the app in there because the "notif crash the app bug" happened
Just restart or wait a little. Just desync
not being removed
it's a #known-bugs
game crashes few times at logging before i enter
same in PC Bluestacks and android galaxy s8
So I did a reinstall the other day to fix the game not loading all the way whenever I used Rossiya's base skin in battle (I think the chibi asset was borked), but now I'm not getting the red "!" on the quick view tab in the port main screen.
Whenever something finishes, a commission, research, or class, I get a push notification on my phone, but when I log into the game, that red exclamation isn't on the little triangle menu like it should be
It never shows a ! There for training or research, just commissions (it totally should though)
Visual bug
yea, I had the same issue
to work around the notification bug I did some stuff and then it got fixed and I didn't remember how to undo it
but #tech-support helped me out
I guess it's glitch
Why can I open skin menu if Chikuma doesn't have any skins?
Oh, nah
Not glitch
It's just hiding background objects
On the foreground
It did for me before I had to reinstall to fix that other problem
Don't know if I'm the only one with this bug.
Katsuragis art isn't loading in. I can click on her and her dialogue triggers. (Other Shipgirl arts are lading in)
Her art also is missing when she is set as secretary
i want report a bug i'm lvl my aguir and the xp don't increase can u check if is realy a bug?
is stuck in 28%
Who are you using to level her? and what stage?
I think it's about using wrong type of ships, since it requires main fleet for one stage (I don't remember if it's 1st stage or 2nd) and vanguard for other 🤔
Main for first, vanguard for second. Would have been easier reverted, but alas.
Does it fix it if you repair files? (Its in options or on the login screen)
is gear skin removing bugged?
all maps 12-4 d3 etc and 3 IB back line i mean she is at 29%
some one can tell me if she gain xp in ur game?
yeap repair assets there is a botton in options or in select server screen
If you're on the second stage there's your issue. Its vanguard.
but already i lvl her with main fleet at 29%
they change?
when omg my oil...
ty anyways
omg i lvl her her at 29% with main fleet i they change it idk how much oil i lost and when
What does the requirement say when you look at Agir's dev profile?
Its been that way since 2 years ago when they introuduced Azuma. Marco Polo's faction swap is new with PR4 though.
1st grind should take main fleet, ill check later if my seattle exp goes up to see if this isnt the bug coming back
well i see that is vang now idk, but thanks
Just encountered this, anyone experiencing this
Correct Event login screen swapped to incorrect login screen
That's the special Moon Day login screen... not a bug
How is it not when the event is still going on and none of the other server event login screens got changed?
That doesn't make sense
Nevermind, I remembered its some holiday
Is a typo considered a bug? Since I don't know where to post lol
EX stage has a typo on description at the bottom, supposed to be campaign
Wait the sentence itself
You is Your
The event packs are not showing up in the Store
So all that stuff that says "New" in the bottom pics isn't the stuff being referred to in the top pic?
There are packs that my wife can buy that I can't. That is what the pics are showing.
Why i cant collect it
Those pics show the same thing though. Only difference is what's circled in red. So I am officially confused.
Just encountered a bug
Fed 4 level 1 cats to a level 24 edelweiss, when i went to spend the talent point from hitting level 25 it said something like "failed to retrieve talents" and only showed one talent (purple, with like a plate or some sort)
I restarted, fodder cats are gone, Edelweiss is back to level 24
this bug barely matters for me but if i was feeding a high level cat to a low level cat, this could be pretty horrific
your cat likely only leveled on the client side while the server considered it level 24
thus explaining the odd talent selection behavior
I don't think this can be fixed either due to the fact that this is likely related to an accidental desync between the client and the server after a socket write didn't arrive properly
Wasn't OPS supposed to keep explored areas explored after the last patch. Or did it overlook Abyssals
Those would be starter packs. The stuff of the patchnotes is right there in your screenshots.
my exercise is stuck at 4:45. Background is rolling, ship animations are playing in loop
Nothing is moving, bullets are stuck on screen
skill activations are still popping up constantly though
also the heal from repair toolkits are still working properly, my ships are being healed slowly
I think the match is still running, but all the bullets are stuck
gonna see if this ever crashes
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Okay but why dose my wife have ones that are like 20 USD and those dont show up in my shop?
You already bought them? They are once per account.
impossibile to scrap, wording is right
Went to check the skin cause of the patch notes and like ppl have it with Rossyia, Yamashiro's vacation skin isnt appearing even after repairing assets
Both work fine here (but I also never have that research white block thing either)
Same question as always, did you add the space that's at the end there for some reason?
no space, I copied pasted the name from our wiki, i think is just a bug
The wiki doesn't have the space and if you look at the textbox it goes ) " and that prompt needs the space they added. It's very annoying and they really should trim those needless spaces off to save everyone trouble.
Sometimes Ryusei's don't converge in pvp 🤔
problem solve, thanks hassat💚
[18060] = {
name = "TBD Devastator (VT-8 Squadron) ",
space of doom, need to wait for fix or submit bug
happens with every shop/event limited eq tbh
took them month to fix space of doom in im@s bracelet thingy
It appears now again 
When I was doing d3 the boss would not spawn did anyone else have this issue?
All the mob was destroyed but still no boss
your game desynced the boss should appear once you restart it
Hello guys... this is normal? I mean, when you want to see the gear details of one player?
it's probably from your previous boss
it happens when you call support, someone starts battle and meanwhile you collect rewards and start a new boss
then person who started helping with 1st boss actually helps with 2nd
I thing of it but is not. I start the new boss and asked for help. The ppl start to hit the boss
well rip
bug?
lost nick name in waifu
Everytime I switch apps in iPadOS 15 while running the game, when I return to Azur Lane, it’s all silenced
The only way I can fix it is if I close the app and load it
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Nope, they never even showed up in the first place.
Nope, they never even showed up in the first place.
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can't remove weapon skin sir
It's a known bug
That knight manjuu waving its spear creates some weird visuals
Also not sure if that's a thing for here or feedback, but the shadow on the horse disappearing when she doesn't rly move away or anything is kinda strange
please restart the game, it should fix it 
cheshire l2d gets chopped in half with unique background disabled
put a name, for a wife in the game you have a limited time?
the guild notification got stuck on my screen, did infinite loading manjuus, counted the boss stage as done but didnt give me the star. this is weird af
The missing star can happen if the game crashes as you finish it. It'll be there on reboot, server does know whst's up.
My level 115 NJ isn't showing up for this guild Op, but my level 1 copy does.
It's not because my 115 NJ is in the event SP map, is it?
Alright, I don't know how, but my dorm completely changed it's layout to copy of what friend I just visited has.. well.. most of it wasn't present but like 4 or 5 things that were there happened to be placed exactly like in friend's dorm
they don't show up when you send them as battle support for the guild, right?
They don't? If that's true, I did not know that
Hello, I am coming to see you because I am really desperate. I reinstalled the game yesterday after a 2 month hiatus, and I have to start all over. I specify that my account was linked to my Facebook account and that even by connecting to it I start again.
would you have a solution?
Manga 26 got "updated", its back in Chinese now
@next cypressdid you select the correct server when logging in to your fb?
there might be some problem with fb links
my friend just lost his account logging in with fb after an update
got it back after logging out and relog with twitter
Yeah
And you logged in from the log in screen?
Yep
I have never logged in with twitter, I will start over from the beginning too, right?
I just feel like my Facebook backup has been deleted. Because I manage to connect to my Facebook profile but I start again with the tutorial.
i did it too
I'm just going to give up, I don't have the motivation to start all over again
you could contact customer support
I seem to be having a issue with the new Cheshire L2D skin. It takes a bit to load in and when I tap on her, her actions are laggy and kind of choppy.
All my other L2Ds run perfectly fine except this one.
My os is Android 11 and I am playing on a Samsung Tablet S7.
same situation day ago during beating Soryuu meta. level bar is hiding FDG
i'm buged in a mission i have killed the bosse but i don't get to the next screen and i also can't retreat do someone know how to debug this?
@weary caperestart the game
it works thx
Hi, just letting you know that North Carolina has a translation issue when her “Love” dialogue is played. The text is incorrect, and the text matches the text for her “Receive” text and dialogue.
The new Chesire L2D is extremely laggy when it comes to its animations, I hope this gets fixed soon because that aint free, playing on ipad air 4, just that skin is laggy, every other l2d works fine
Shimakaze's L2D skin: upper right side suddenly appears and disappears, when you turn her
Cheshire 2d skin sliced...
Cheshire’s new skin view point is a bit off for the initial log in video. On iPad it’s obscured and then resets to normal position.
You can move her to place ig
well at least now it looks like its a chikuma skin 
It’s framed fine on screen. It’s just for this animation sequence, after which she goes back to the left and everything’s fine.
I have an existing boss which is still in time limit and I just got another boss to come which I immediately try to do the first one boss but instead it got the second one should be waiting get recorded along side with the first one to be the same boss and the 2nd should be exist after first one defeated didnt appear
This is unrelated to what you posted, but I have to ask since you play on an iPad, are some of your UI elements not placed correctly like this?
I use a Samsung Galaxy Z Fold 2, which has a near identical size screen as an iPad, and while Manjuu has fixed a few of the UI placement issues with my screen size, these two persist. The gear set one is particularly annoying because the only way to get rid of it is to back out of the details screen or swipe to a different shipgirl then back.
I found a big bug
if you click a gear and then dissasemble really click in the depot
that gear goes immediately into the dissasemble saved
and i didn't realize it
so i just accidentlaly dissasembled my +13 iowa gun
hooray
heres the video of the bug in action, gonna throw away this same rainbow torp in a sec to prove
notice how theres a 1/40 at the bottom, but nothing selected
Pls help me i lost my +13 Iowa gun and a rainbow torp for this.
heres video of me sacrificing a rainbow torp
ok let me straight forward what I said
it was overlapping
two boss
but get considered as one boss in the end
Funny thing some of the rainbow stuff as well as some gold planes don't even show up to disassemble when you are on the disassemble selection apparently from what I see from that. I've known about it, but wasn't sure how to explain it
i submitted a bug report, its a pretty big bug, and i kinda want my iowa gun back
You would need to go through customer support with this (and good luck with succeeding)
Where customer support
/support
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
@molten sage 
Well the first one is an automated reply, and anything after that someone will help you. It normally will take 1-3 business days or so there. So good luck getting your stuff back
well i got asked for more info on my account, then an automated reply saying someone would get back to me, then another one asking for more info about the bug
in a row
they already working on it. you say you know about it. have you lost any gears to it as well?
or know anyone who has
No, I just noticed that when I tap disassemble, those gears don't show up at all though
ok
It would mostly be the gold gear from the hard mode shop, and some of the gold PR gear too
Hi there seems to be a problem with the Cheshire outfit in the background you can see when you move from another secretary to Cheshire please take a look and if it is correct please correct me. Thank you!
Game sometimes stuck at checking for updates
Anyone else stumbled upon backline just stopping firing completely in PvP?
They had loaded shots for like 10 seconds but did nothing
Dat formi is hidden from BB sight that why u need 1 carrier to expose em
The enemy is still hidden
Aah, alright.
It's a mechanic I've missed out on while not playing so that didn't come to my mind. Thanks
That's intended as a way to protect you from scrapping it by accident. Gagnut's gun does this for example, so expect some confused people during Overture rerun.
And yet someone found a way around it there
Not a bug but daily is spelt wrong, people say i should tell here
last hotfix seems to have broken dialogue boxes, text can't be sped up by tapping anymore nvm that, restarted and it fixed itself somehow
That usually happens after using auto mode for the first line afterwards
wasn't the case, I even went into memories to try it in an event cutscene and the text wouldn't speed up either
hello
their is a problem with oled and the in game battle ui (for the player who play the game on their phone with oled screen ). The problem is if you play a lot of time for example grinding pr ships on your phone all the day after a long period the combat interface print itself on the phone due to screen burning issue with oled . The part of the interface who stay on the screen are : the timer , the chat icon and the manual /auto mode and the border on the screen while in combat . The circle with your ships attack don't stay only if you move them . I'm posting this here to see if the dev are aware of the problem . I thinks it can be fixed by hiding the interface for auto mode (witch can be an option your set in the setting ) and make a real full screen without the border witch stay too on your phone if your play for long time . I hope the dev will note take intermediate action but do something for the player who use oled screen (and pay their equipment for hundred of euro /dollar ) thanks for taking the time to read
Yeah, I would imagine playing all day without giving your phone a break would eventually lead to screen burn-in.
even if you give it break every hour to your phone and you still play the game every day and continuously your phone get screen bur-in
I mean, screen burn is a common and very well known issue with oled screens. Should have considered that games have a lot of static ui elements when choosing your phone.
Good day guys, there was this problem with Warehouse Expansion guild module that I've noticed since last Thursday, pretty sure we already raised two levels for it but it's still stuck at Level 2. Also as a footnote I already raised my own warehouse slots to 470 if this is related at all.
Idk if this is a bug or not but operation siren auto mode gets cancelled even when theres still items in the map
I imagine there's a higher priority spot/item on the map that your fleet can't get to because its paths to it are blocked.
if it can't reach them without fighting mob fleets it'll turn off on treasure maps
Akashi is a blocker, exit point is a blocker... enjoy pathfinding breaking. 
Idk if this should be reported here but i think the word should be 'speak' here...
context suggest peak as a proper word
@north flume
I wager it's meant to be "peek" but I don't know the context 
hm I wonder where the boss fleet is
Hey, has anyone else come across certain DD's suddenly getting a green (+30%) in their Auxiliary equipment stats?
- The ships are at different stages of LB, different levels, etc.
- It's not all DD's, but so far I've seen it most prominently on Javelin and her sister-ships, plus one or two from other factions.
- The equipment itself is not augmented in any way, i've switch them around and this +30% seems to apply to anything plugged into either Aux slot (in that it appears in the stats attached to the equipment itself, not any buffs that appear in the ships' stats once equipped).
I'm confused because I don't recall seeing anything about this anywhere, and I've got no idea why it's only affecting certain DD's, and such random ones as well.
Is this a bug or the AL equivalent of 'Pokerus'?
Last update's DD buff
Some get the stats, some less wide torps and others half the shots for AoA
Oooh ok, that makes sense now. I'll go and give that a proper read now that I know. Thanks for that~ ✌️
We got a winner. Yes, it is a typo'd peek.
2 updates ago even, with the event. Last patch was just skins.
Oh right, forgot the party skins one
I just found it strange I'd not come across it earlier, I've been messing with loadouts since that update went live and never once noticed this stuff until about an hour ago...
It happens
I have an issue collecting Specialized core from my weekly mission. It said I already hit my collection limit. I have around 16000 unit when this bug appeared today. But even after I bought 2 rainbow buli and now still have around 8000 unit left. I still can’t collect it.
It means the collection limit of 4k per month, you can store as many total as you want
It's basically just a useless notification, doesn't really matter about wasting the ones from the weekly missions as the 4k per month limit is easy to hit anyway
You're probably going to have to provide more details.
So question. Idk if this is a bug or what but when I called for support for Souryuu META it doesn't show the supporting fleet that was used. And the person did 800128 damage
Had the same thing happen to me once, instead of the fleet, the viewer showed a bunch of empty spaces
Yeah that's what I have. It's weird
if someone joins just as you activate a new one that happens
its been here since the release of META ships
Is there a bug with Shimakaze's L2d lighting on emulator? It looks fine on mobile but looks low res on bluestacks
Tried repairing l2d but it didn't seem to help
Flashbanged myself i guess
On Weser's L2D skin, when the L2D affect is off, her art is the CN version where her cleavage is covered
But when the L2D affect is on, her art is what we have currently, with the cleavage shown
I've tried multiple different emulators, lighting seems really glitchy with lots of banding on the shimakaze l2d.
If it's only an issue with emulators, then it's very likely nothing will be done about it.
Set L2D Shimakaze as secretary and game freeze
kinda late but uh /corewarning is a thing that might be relevant 
Anyone know what this is?
After the next maintenance, the Lecture Hall will be implemented in the main lobby side bar! Due to the update, the ships placed in the Lecture Hall cannot be changed from 2021年9月28日 22:00 to 2021年9月30日 18:00.
Oh okay thanks for the reply!
why? even when i press confirm and it retries but it just goes back to this why?
try to restart the app, i think you have rediscovered a old bug
thank you game , very cooool
Your bug? 
pretty sure it's intended per the message you got on the first ss 
It was in the cn/jp patchnotes... and unlike subs weekly EN apparently didn't bother to post about it ... 
i got karlsruhe from a drop while autoing, then it just didnt go away
could not claim it
not ready error or something like that
Reboot game that's desync
Hello guys, I have next question. Is there a time in game that you can't find more items in the "ressuply" store on Operation Siren? Because the last days of each month, supply store's of OS don't show more items to buy.
For more data, this is the store of a friend
And actually this is my store
And this is in the blue ports
In the mini-video show the comparison between a red port and a blue port. But I have the same problem of empty store of all blue ports. Why is this happening?
The items sold in port shops are limited to a pool of 150 items, after you buy out those items the ports will no longer resupply
Ohhh ok. I don't know about this limit. Many thanks. I try to check the future purchases
Thanks!!
Still don't quite understand about it
The maintenance hasn't started yet, right? I would expect that we can still see the old behaviour, isn't it?
is there a known issue with the lecture hall? its not letting me add ships
It's now locked for incoming update
Anyone else get a bug where after a while of auto farming the game just freezes on the map but the circle in the auto farm bar still rotates?
@foggy dove
Banned
Note: There might be a bug with 120 fleet tech bonuses not applying to level 125 ships
Now in Chinese (btw this is EN)
Holy ugliness. Also can I not recover my girls?
I even repaired assets....
noted 
Shows different language in daily raid
they are already recovered as the is no need for them to be inside
Hi, i'm having this issue as well
"Upgrade to" (also what is that YES?)
Every text arranged differently in its box, just beautiful 🙂
So, did anybody know about the daily challenge bug yet?
Ah nvm, found one report already
Text bug as well
Ugly UI
My ship should be level 100
After logging in there is still the message about maintenance. It's flam, though.
daily raids still on chinese language
i think it is from the cattery
Non English text in formation screen before daily
Is the text supposed to be visible on Taihou's oath skin?
120 tech is removed entirely
need to awaken them to 125 to get it back 
yup noted 
rip load up setup
yeah seems like the cattery red mark is off set
Anyone experienced getting only coins after quick 3x..?
i can't even do quick x3
me
need to re-do
only coins no plates
I assume the chinese text on daily challenges bug has been posted?
I got it too
Do you get the bug on lvl 100 missions as well? Anyone knows?
Anyone know what to do with this?
Regarding the daily raid bug, see #game-news
Fleet tech tab says tech gained at 120 yet it’s gained at 125 (my tech from lvl120 ships are gone but regained when I woke some of em to 125)

Not sure which part is the bug the losing of tech or wrong text in fleet tech screen
me
bp starts on the 1st
We gon wait for their updates then 
Just minor bugs
Help my Souryuu broke
Intended
She will never be lv100
so many bug
Fleet Tech Pts completely messed up
Also, how to get rid of exclamation mark in fleet tech?
collect the rewards
Oh, I see, thanks
@strong merlincan you send me your UID, thanks
it is noted, we are looking into it right now 
I see
swith gear/tech button
Fleet tech isn't working ye
Yeah, because the game thinks your ships need to be Lv125 now to give the extra stats and Tech Pts
Is Royal Navy Faction Tech lvl 9 the only new one?
please send me your UID thanks
and the exp boost doesnt work too
kanji instead of localized amount on coins
thanks 
noted thanks for the feedback
also kanji here too
lmao
bug or...?
Wrong server ?

There is a bug for me, whenever i clicked the Dock button...my azurlane apps start to be blank then restart the game by itself...i am in Sandy server
Yorktown's chibi look kinda awful i think, Dunno maybe it's part of the update? I prefer the older one more
she can't bruh anymore 

Daily Cognitive is written in Chinese 
given all these issues, should i have not claimed things?
do not
i recieved only gold in plate cog
without plates
Untranslated on bottom left
waiting for fix and prise plz
Is subs mission bugged too?
dunno
i dont have it
i did lv70 cog chips was fine, but on plate i did get only gold
is it intended that torps in daily raid with avoiding torps can hit main fleet?
they are aware about the chinese text?
just confirmed subs are giving plates
yes
Uhhh...language?
Lost loading screen as always
Tallinn is supposed to be level 100, but she isn't.
i cant awaken any under lv 100 ships 
Same issue as me lol
It happened to my Tallinn but not my Asuza so idk. I'll find my UID one sec.
Lecture hall ui a bit broken? (black bar's on left is just my phone, ignore that)
seems like level up ui looks similar to this for mechant and canteen
My UID is 339326151
Azuma has only 2-3 new oath lines. Is this normal? 
Oh mb
noted, we are looking into it right now
tysm
sheeeshh 30k coins

pain
Are these meant to automatically open? I don't see it in the depot
they do upon collecting quest rewards

Thank you mods for fixing my Tallinn
Did lvl 70 daily raid that rewarding gold and plates - finishing it gave only gold and zero of any plates.
Any word on fleet tech bonuses for lvl 120? Is it intentional that the requirement is now lvl 125?
Getting a hash check error after restarting the game when getting the "not up-to-date" notification in-game.
Help pls
Getting the same problem^
I was able to awaken Shimakaze twice. I had her at 85 when I started and left her at 110 with the chips (and lack of gold)
same problem here
Try restarting your game, if still the same, restart device
Can confirm I’m getting the same issue.
Oh god it’s spreading
Same issue
same issue here
I’ll try restarting muh device and let you know the results
Same issue on iOS. Android working
Not poggers
Hash file problem here, too. 
Resetting did not fix it
just came here to see if others had hash problem, glad not just me
Yeah
Miustbe an issue on the server
Same with me
Mine is stuck at "Checking for Updates"
Getting this bug
Just this over and over
Not even the hash file
Yeah getting it too, already tried restarting the game and device
Same
Gonna try using android
Full restart did not fix it.
I’m iPhone 12
Might be an IOS issue again
Same after message in siren for game being out of date
I was busy testing weapons with Amagi too 😔
iPhone 13 pro max here
same on ios
Same ios
I tired my iPhone and iPad
was doing meta boss fight then got kicked
IOS bug
Both getting issue
Seems to be an iOS issue

Attempted restart and issue persisted
Yeah just gonna play on my android for now
The hash file probably iOS. I'm on Android and it's stuck on checking for updates
Lemme try something...
Error persists even after rebooting iOS devices. Let me tr with Android device turned off
Aaaaaand... nothing. It's an iOS issue
welp atleast i'm not alone
Hash file check failed
same
iOS
Same issue on me
Emulator fine
im on an ios device and it works fine
I just got the issue
@little glade what’s your iOS version?
It’s failing because the hash is missing on their servers, settle down fellas
I cant quick battle
Ok not only me 😅
mine is on 14.8
Thanks
Lul
free gems
i got the same error on my iphone 11 as well, iOS 14.7.1
How do you open the console?
everyone panic
LMAO
Hauhauhauhauha
Same error on iOS 15
How the hell
Im using iOS 15

am i blind or is there no battlepass? or is it not this update
it starts tomorrow.
ahhhhhhhh okay, thanks C:
So this is a iOS wide issue
lol came here to report this same thing
Well, time to patiently wait while the pros sort it out. 
the hash code
Gotta get that good hash Devs.
inb4 it turns into another microlayer maintenance 
welp time to download an emulator
welp the same thing happened to me as well
Got the same
Device: iPad 7th Generation
OS Version: iPadOS 15.0
We have notice the iOS problem and are looking into it 
it seems to hit Apple users only
yeah i got the same thing also
Switching to blue stacks as we speak
RIP me lol. Same. iOS 15 iPhone 13.
Same for me
My Nox is struggling along. But at least I can play the game.
same, ios 15 iphone 11
comes tomorrow
I’m iOS 15, iPhone 12 mini
yep ios 14, iPhone 12
hello Apple user
Ok I’ll just wait
hi we are Apple users
Yeah it’s happening to me too
Good thing I'm a Samsung user then xd
Scamaz
Does it not work with apple? Lmao
Bad Apple
Same iPhone 12 IOS 15
nice patch
I hope it can be patched before I go to sleep
Apple here
Lmao

There is a patch happening now
12,000 Gems as compensation
Upside down? Thats a new one

after the update I was able to enter, when I turned off and re-entered was presented this bug
Yea same here
australian here, can confirm is right side up 
This wouldn't be so bad unless I'm also updating Arknights at the same time.
Ugh. Patch seems to only be for android players
any idea what happens here?
still getting the hash message
It's the first time I saw it
you apple, me apple, we apple.
is this count as bug? i do like the upside down text
Game was working fine earlier, now I’m getting this
Be patient while Ahashi is hashing a solution

I see everyone is getting the annoying hash no file
We need all texts to be upside down this April fool's day

send your uid to nozokana
with this screenshot
When you buy gems, does it take a long time for the payment to be processed?
Should get gem and stuff instantly but payment can take awhile to process
I haven't received my gems yet 


seems to be fixed
ƃuᴉpɐɹƃd∩
apple people, read this #bug-reports message
merchant says exp pack too
aight it's working again
yeah it's working now
woo azur lane has undied
Yup working for me again now, iphone 13 pro max, ios 15
also did Noshiro Oath outfit not get voicelines?
it was no study no dinner 
the iOS update bug should be fixed by now, thank you for your patience
thanks for the team hard work
thank you
Worked like a charm 🙂
on coins too
Cattery notification is in the wrong place
should be next to the cattery
not on top of the lecture hall
Lecture hall didn't upgrade to lvl 11 and level up option is now bugged. Canteen and merchant lvl up worked fine though.
noted, we will be fixing it soon

clicking level up doesn't work
my prinz eugen level stuck in 99
uid:339293412
I think something wrong
Disabled options in the cognitive array support plan are still untranslated
Same, except it was my Canteen
weekly still got exclamation marked. kinda make me got OCD there
try to reopen a few times still there
I think Azuma's skin is bugged, it has a lot less lines than in the other servers
can confirm, mine only has 3 new lines
acquire, login and return to port
Yeah it just doesn't seem right
She should be level 100 , so... why isnt she?
anyone else use the Quick Battle feature for lvl 70 Escort Cargo(firepower) and did not get any drop other than gold?
Upgrading for the merchant is not up-side down but it is cut off
that's known, see #game-news
ah ok
Text for Lecture and Tactical are in the wrong place, they're off-center.
(Canteen, Medallion, Munition, and Cattery do not have this issue.)
perfect ... now i wont be able to unsee this...
i did it and got nothing but gold too
There's some snowblinding white (probably missing assets) for the canteen upgrade, in addition to "Exp Pack" being wrong.
I never put these ships in my lecture hall (some of them are above 100 too). And I cant find a way to remove them/force stop.
Merchant has the same problem.
Those are randomly generated, and only an aesthetic thing. Just exit and re-enter and they'll be different.
They are lock in class forever 
(Actually now it just display random shipgirls from your dock, they dont have to be in class anymore for the exp gain)
so it gives random ships exp? i thought Class means they lose Morale in exchange for exp
nobody getting exp
It's not giving them exp, they reworked the lecture hall this patch, so it's just showing them there, like how it just shows them walking around campus.
No, its pure aestetic
ok
Lecture hall gives exp packs that you can then use to give exp to who you want
so many new things

btw, have they fixed the daily mission plates?
So during Manjuu Salvaging Crew I changed apps while doing the mini-game, when I returned to it the game is speed up until it is over.
Academy upgrading is upside down, on lvl 12 not sure about before as I just noticed it.
Why did the font supersize? Look at that cattery. Lecture Hall doesn't even fit in its box anymore.
Didn't notice that
No RLD for BB BC
all fleet tech isn't working
some words in Academy are HUGE now
Lecture Hall UI still flooded, oil cuts off and oil and coin mention exp pack rather than oil/coin stocking limit
In case you guys ever want to readd the OPSI collection images 2103 is missing (but was called upon before deletion, the only one unaccounted for)
Lower-left corner tips that give hints on what damage type to use in the cogchip dailies
They're still in chinese.
Yep, I've experienced the same
Plates from the (air) Daily Raids didn't drop for me. (Chinese text is fixed though)
it looks like they did fix the upgrading text but now everything else is the wrong size
nbot for the Academy, i guess...
what
Anyone else having issues with the AR camera? Every time I open the dock list in the camera I get trapped in the eternal load loop. I have to close the game out to return back to normal. It’s been like this for a few weeks as far as I’ve noticed.
after last patch, Upgrading still takes place in australia
The side menu is kind of buggy
can't see rewards
not a bug
The text is upside down 😁
already reported

so the 120 tech stats confirmed a bug?
wanna to make sure before i awaken these tech stat ships
I cannot limit break Hiryuu META pass level 100 and its level will return to level 99 every time I reopened the game
It should be fixed already
yeah figured, thanks anyway
By the way, I think the UI isn't quite fixed for the fleet tech yet, it's still displaying as "gaining" stats when you actually hit 125
I was not swift enough to grab a ss, so may need someone else's help here
I got the debug screen for that
Can her chibi not block the buff text?
ya, I notice it earlier when I was maxing my Sandy. We are looking into it right now
Text also overlaps, even at max level
im guessing the mail is in response to this? I just sold them for 76 coins total when before the update it was 700-800 coins?
Nitpicky, but it should be exercise, not exercises.
the game robbed me of my exp boosts when i used them it showed that the characters upgraded but when i reloaded the game they reset to what they were before and i lost all the exp boosts.
Is Azuma voicelines bug not fixed yet?
Havent seen anyone reported it here https://media.discordapp.net/attachments/761206100107460629/893216566794133564/Screenshot_20210930-212325_Azur_Lane.jpg?width=1920&height=909 that lvl. 100 shouldnt be at the end?
Is Azuma voicelines bug not fixed yet?
@pallid onyx Doesn't seem like it, it still only has 3
Hi guys, yesterday I purchased with my account a gem pack of $9.99, I have waited 24 hours since my purchase and still have not received the gems, do you recommend to write an email? If yes do you know which one? Thanks
the juustagram picture is not loading
that is a bug that I wouldn't mind going unfixed
Happens to all Juustagram posts for me
only happened to this most recent juustagram post for me
was about to post the same, non of the post are showing images anymore
Confirming this one isn't loading
i would post a screenshot with log buuut that wont open for me for some reason. it still pinching on the side of the screen right?
yeah, it's not laoding for me either
nvm figured it out
could explain why its not loading
the fun part is it only triggers once u click the newest one. if you click first the older ones the picures load. until u click first then all pictures wont load
I was about to check to see if that Juustagram bug was reported yet
no, I was about to ask if someone can report it formally
So through the Belfast bot I take it
clearly someting borked with the newest post only. once opend others follow suit
exp data packs were consumed but didn't increase the character's exp level
I am not sure what caused this, but I had my Shimakaze with one limit break and after the update, her limit break disappeared and I could level her to level 94 with the data packs
She still has one limit break in your screens. And UR ships can be leveled up to 120 without limit-breaking.
Massive fps drops in Souryuu META battle when you come to fire, sparkles and torpedo planes phase.
we have many users saying same
but no one reporting it
please report it formally
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
so close 
okay please dont spam the command
direct message means to DM her
alternatively, you can use !submit in #bot-spam and it should open a dm as well
!feedback
!feedback exp data packs were consumed but didn't increase the character's exp level
feel free to link the vid ive made for the justagram bug
What are we even looking at?
Is that a wave? Looks like one of the many sunflares.
definitely a wave
You're not the only one if you already played today's Daily Raid, I couldn't get those gear parts
I'm still having an unknown error
login to your bind on the left
Oh ok it worked thanks
idk if i'm going crazy, but either I just never noticed it or my New Jersey just got reverted to 3 stars.
after the most recent update the game keeps increasing my system brightness even when i don't want it to. idk how to stop it from doing this. if i try and remove system settings permission whenever i touch anything in the game it will keep asking for system settings permissions
It's probably because of the battery save option that you turned on in the setting s
battery saver increases the brightness?
The systems setting permission is tied to the brightness
And FPS decrease
I don't think it causes an increase
But it's the only thing the settings perm is fot
i see
If anything that itself might be a bug
I don't see the apologems like the announcement stated either
try restarting the app
Hi, I don't know if it's a bug? it won't let me change my formation in operation siren even though I have more ships of a higher level.
Those are the only ships that he lets me place.
🤔 don't you have some filters enabled?
that seems to be a dock repair screen, not a formation change screen
this too 
I'm pretty sure it would be coming with the next maintenance? of which we don't have any clue when next it'll be
no
Umm
maybe it's this weird bug where ships disappear and you have to relog
okay but you know you're on repair screen too? you can't change formation there
you need to be in port, then select order "Fleet redeployment" or something like this
this formation?'
no no
go back to map where you see your fleets
then next to radar there are buttons
select one where you can reveal map and stuff
Is it just me or does Le Malin's Listless Lapin login intro flicker briefly as it ends?
oh great belfastbot is junking up
also not sure if it's intended, but I can't seem to pan between girls when hold-selecting an individual from within campaign mode, screenshots for clarification
sometimes the submarine fleet dives down and doesn't attack at all resulting in the auto being softlocked
i have to restart the game to fix the auto
idk if this is a bug or tech issue im not sure but this has happened twice now
have you done chapter 5 six times?
Got a bug where I can't see anything on the juustugram
oh i did not there was a clear condition mbmb 
Can someone please help me figure out how to fix this problem?
login to your bind on the left
Thanks😁 it worked.
Normal doesn't have that feature (for some reason), only not pre-defined formation fleets (hard, events). Always been this way but you can always suggest they change it, I would support that
!submit
Activating form submission. Please check your DMs.
Please note that you can only send one submission at a time.
hello i bought the battle pass but it is not working
purchased the cruise pass, it took the money from my bank account but i dont have access to the premium rewards
same
Same here.
Same
Hmmm this is bad
same
pls fix reee
Same here
who we ping
Ditto
no one, because its known 🙂 @worn harness
ok
Yay... The cruise pass doesn't work when you buy it...
mines double purchase too

i brought twice

the same has happened to me
same
yes it is a bug
Same
the issue is known, please do not spam chat with "me too" and do not try to purchase the item multiple times
staff will provide information on what to do when issue is fully investigated, for now remain calm and wait 
same
Ok ok, no problem
where's the Core Data shop guys?
if we bought it twice are we gonna get a refund for the second purchase or are we screwed?
!submit
Activating form submission. Please check your DMs.
Please note that you can only send one submission at a time.
Hi, bought fairwinds card, transaction went thru but did not receive item
!submit
Activating form submission. Please check your DMs.
Please note that you can only send one submission at a time.
Wow, I feel better knowing I’m not the only one 
@winged sphinx @flat crow please use bot commands only in #bot-spam
oh my b
Welp, charged twice for it, it’s bugged, no wonder.
yeah, my wallet 
Yeah it’s a big issue rn
I believe that those who bought twice will have to send an email asking for a refund or compensation
No books from daily raids
let's wait for the official position
I think that’s also a known issue
no, please wait for staff to give an update
Well...i did purchase the thing but 1 nothing happen
yeah i got the same bug too
2 : that's take the 9,99€ despite this
Same, and same thing with plates yesterday
seems like dailies are just borked
Plates dailies were already fixed
Staff is fully aware of the shop issue and is working on a solution. Keep tabs on #game-news if you’ve purchased more than once.
oh
They updated lots of things in the recent patch. Not surprised things are a bit broken 😅
yeah, it's not the end of the world
thats fair
Yeah ^^
Ii dunno if hes will contact to players whos purchase the thing 🤔
no more skill books from daily challenges?
atm no
Too bad
I believe they’ll be sending some through the mail for compensation for each day you missed them
That’s also brought up to staff. They’re working on that aswell
any one haveing issus with purchesing BP?
Thanks mates
same here
payment was made but got nothing
Glad I checked here before reporting to Google Pay and PayPal for fraudulent transaction. Will wait for update and redund of duplicate charge.
ty
purchasing BP is bugged
I buy battle pass, but nothing happen, I already got message that paid is success
so other got same problem too, that ok I guess
Same here....paired double aperantly
It's being investigated rn
Please see #game-news for updates
It seems the recent issue about the plates are also prevalent with the books. I just only received gold it in
Will we get the purchase bp after its fixed or do we have to file a report about the purchase?
Can I get a refund for the second purchase of that pass ?







