#bug-reports
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How to fix this? (stuck loading)
check #tech-support pins
@late verge ayo can u clean this up
Done
Have you DR30/FS5 all PR2 ships?
cant see full text or scroll to read
Yeah i already finished all of them
Not a bug then...
oh, i see. Thanks
So that means i must disable PR2 focus if i dont want to do PR2 D research anymore, right?
Why do you even have PR2 focus when you've maxed all ships there 
Not sure if bug, but when doing auto search in operation siren I don't seem to get the buffs applied it says I picked up, yet when I do it without auto search, the buffs apply normally (offensive, defensive etc)
more gay guns?
I seem to have random ships stuck in challenge mode even though it hasn't been unlocked yet, (20 lvls too low for it). Even a random lvl 1 sub I've never used before is stuck in that state.
Also the crosswave event card keeps coming back. Will view it to at least get rid of the [!] notification, but it'll come back whenever the game launches again.
shows the wrong number for how many unique ship I have. does not count on collabs ships for the number it shows, but counts on them to unlock the medal.
probably in crosswave event fleets
It'll apply them normally at pickup, not at the "rewards" screen? Maybe that confuses you. Since they do work just fine as far as I can tell (except the + one it cannot access in auto).
Hi thanks for the reply. Atm, my stats don't change during auto search from entering and turning it on and then subsequently leaving. The only time I see the numbers change on offensive, defensive and the other one, is when I do it manually clearing the map by clicking the tiles myself. But auto in battle doesn't seem to affect it regardless.
why i cant make skypirate from avenger...?
Well what do you see when you tap the Skypirate?
you probably have either insufficient coins or insufficient materials to craft it
does anyone know if the Idolmaster skins are supposed to have background music? The skin has the music symbol but it doesn't seem to play when set as secretary
Fairly sure their bg is the current bg we got already active, you'll notice the difference once the main menu background music is normal again
oh no sry, idk theres a cange plan button to change the resource material...
Yo where did my gun mount go 
no? pow is alive and healthy right there as flag
Is she equipped with a main* gun?
if she wasnt i wouldnt be running 12-4 
and even then she would have a ghost gun that shoots
Just asking
Not familiar with 12-4
Do any enemies prevent your backline from using their equips?
Probably not, but again, just asking.
uhh ive never had this problem in all my other 12-4 runs so that should not be a thing
well yeah shes got a gun but its not loading
it's a known bug https://trello.com/c/tGUThAY2/1914-prince-of-wales-skill-bug. hopefully a blessex would make this bug known to the feedback assistants again 
User Info: 67129209
System Info: SM-G930K, Android 5.1.1, NoxPlayer 6.6.1.5, Microsoft Windows 10 Home, 10.0.18363 Build 18363
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Reproduce...
Medium, Android
Damn that's an L
In Operation Siren, my ryuuhou does less healing if sortied in a fleet that has meowficer(s) equipped
She has 4386 base hp and skill 1 level 10, should do 263 heal per tick (and is doing it in campaign) but does 189 heal per tick (184 if the meowficer was sent to retrieve resources
) and yeah I am using 3 ships backline
Not definitely sure if this is a bug if there was something new added in ops that affects our ships' max hp
Do you have enough tactics?
If you have less than enemy you heal less iirc

Ohhhh
But that reduces enemies' stats from what I know
Not increases my ships'
It's lowering siren's stat that reduces your healing if you like to think this way
Ok thanks so it was me being dum dum 
i keep getting a notification on suruga's event even tho i've collected all my rewards. It goes away when i click on it but reappears once every couple hours.
not sure if its actual bug or something else
it was reported multiple times since it came back after it finished so.. should be gone this week entirely
I'm very new to the game so maybe I just don't know what i'm doing but i've run into something strange. I've got a level 70 Unicorn that I am trying to Limit Break the 3rd time and I have a level 1 Unicorn I recently got as a drop, yet for some reason the level 1 Unicorn is unavailable on the picking material page, I have checked the two options on the top right, i've also tried with them off and with both Unicorns being unlocked or locked but still nothing. Any idea's or do I have a phantom Unicorn? xD
Did u check hard mode?
i'm not sure what you mean sorry
Check hard mode fleets, she might be in one of them
I removed the high level one from all hard mode fleets but it didn't do anything, the other unicorn is still no in the upgrade material part
Well the one that was asked about is the low lvl one
ah sorry and no its in no fleets at all
Does that lvl 1 uni have have any exp?
Nope 0/100
Make sure these are enabled
I'm pretty sure he did that "I have checked the two options on the top right"
๐คฆโโ๏ธ right
not the first time, not the last time probably, when someone checked everything and it still didn't work, weird issue
Yeah, it's a weird one for sure haha
Don't forget to check the Crosswave fleets, and event hard
current event has no hard mode, only sp and ex
that's intended
I'm replying to message above not reporting a bug 
So it appears that in the event's SP stage (I think?) (800 points thing), I've fought all the mobs that appeared but after returning from the last one, nothing new appears. No mob, no boss fleet. First time happening.
restart the app
Every time I start a new battle either on campaign mode or exercises, it loads and then when it gets to 98.87% then it stops and I've restarted the game multiple times but I get the same result
Top pinned comments in #tech-support
first time I see this...thing, it's not a freeze, the battle just gets stuck indefinitely right from the start, left it go for 5 mins and it was still going, it only happens against this specific player/fleet, every other pvp battle goes smoothly; I tried several times to redo the battle after game restart, always happened https://streamable.com/v8a5s8
opponent fleet ships:
my fleet:
I just tried to change my whole fleet, still happens
update: I managed to replicate the issue by copying the same fleet, it must be some weird interaction in that composition https://streamable.com/vacnbb
renown is gone
also my loading screen gets stuck at 98% on every stage in the newest patch
Clear assets
The patch notes list Azusa as being unavailable after maint, and she is in the shop
normally, they directly state that the shop and point accumulation units are still obtainable for a week
(Ritsuko is not listed as being unavailable)
Is this a patch notes issue or is the shop disappearing?
It's probably patchnotes error... they did the EXACT same thing with the past event
I got a bug on the idol event. The sub boss was last alive and died while she's underwater to an ignite or something. She stop firing but stayed underwater and didn't withdraw and so the battle didn't end. So I just sat there until it timed out and it failed the stage.
I got a bug when i download the game,when i download the patch,it said failed to update file [5] .I solved it,but when i open the game,it stucked at loading screen
I think it happened when i formatted sd card as internal memory
When you answer ,ping me pls
azur lane can't run from sd card afaik, but you can try clearing cached data on your azur lane app @halcyon wren
either that or you can also try using a vpn/a different internet connection
This is not a lucky bag
What is a lucky bag then?
Have you claimed the mission rewards for 3-starring the previous maps yet?
Oh.. let me check that
I remember collecting SP1-3
Thanks, I got it now
I didn't realize you had to collect it in missions for it 
I tried,but still like that.I think i cant play it anymore,because my phone run out of memory,so thats why i need sd card
Man i love this game
So sad it happened when azurlane collabs with masteridol
i have this issue since this morning, I tried using my pc and my phone and also tried using via 4G and Wifi
I am the only one ?
what should i do ?
okay
First clear play store cache, and update the game in Google play
After that, open the game, you will have to opportunity to update the game
what if i use bluestack ๐คฃ
I just got the update and I'm going to say is I have no idea how to clear my play store cache ๐ ๐
its okay for me, i got an update on playstore
the server is down anyway, so you can take your time
bruh
Updated apk from playstore crashes the game whenever i try to update it in game itself. Tried complete reinstall and it didnt help either.
mumu x64
Sorry, I can't help you here
I once had such a problem, but it was solved somehow by itself
i did but still same
I installed the update from the play store and wanted to instal the other update. As I opened the game this screen appeard.
And no, I have no clue what it says
it is asking for storage permissions
But why though? And why in moon runes?
somehow this update made the ingame update speed worst
im only 100kbps download speed ingame update
but in store its max around 2mpbs
Might have something to do with the game still being in maintenance for another hour.
More likely from the hundreds of thousands of people slamming their CDN due to having to redownload the entire game
but my other guildmates are fast on download
which we have discord too
dunno why
I've be finished downloading 600mb, but why do I have to download another 1.75GB again??
yes
600mb was an old update from months ago. Today's is the 1.75Gb
600mb is old update from May
Ohh i see
game RIP
i redownload it but it was like 30kbs nothing more
tomorrow or maybe after the tomorrow my game cache will be downloaded if it keeps download with that speed 
I'm having something wierd happen. When I open the game it says I need to update from the playstore, but when I open the playstore there is no update to download.
Hmm reinstalling Azur lane for 2GB and update for another 1,75gb?
I was able to get it to install by going into the playstore from outside the game. It showed the available update then.
The download speed on my phone is really slow, but on bluestack was fast. It's a bug?
I dont think so
(?)'s and it mentions shrine visits... but we don't have the shrine now. Are we missing the shrine, or you guys forgot to delete?
good point
Its been there the whole event, it lingers a week to collect, as always.
You didnt clear it, so you can't claim ๐ฎ
Shouldn't there be an update on Google Play?
Go to settings, Then go to Apps, and Clear the Cache.
i haven't gotten any โ until now....
and Re-launch
Maybe you opened the auto update and is already the newest version
oh ty
I downloaded the 1.75gb update now I get that message everytime I try to open the game
Wait 2021 May, is not the last version
What does it say
@haughty herald was this here all event ? only got the โ today...
it is a request for your phone media access
You need to confirm to process in the game
@sudden wolf excuse me, some people need some help with issue in tech-support channel
thanks let me go take a look 
Does anyone how to fix it?
The game keeps restarting by itself. Anyway to fix?
are you have same issue as me ? @gentle latch
No
the game restart by itself. and the reduce brightness not working for me
I can go in game and do stuff but it just randomly restart
@worldly heart do you have same issue as me ? Azur Lane keeps stopping ?
I hope Im not olny have same issue
T_T
for me it just crash then restart
did you update to the latest version?
same for me
@worldly heart I did
the 30 july update and not 25 may update?
I download lately update after redownload it
Untranslated Text on Cats
something is wrong with my AL
maybe try and go to #tech-support. sorry but can't help
noted
its been 5 minutes and its still in the "checking for update..."
What is your device?
Does the random restart happen to everyone or is it running just fine
@haughty herald Galaxy A 11
May I ask what is your region?
like server?
The physical region you are placed
What is your device?
Huawei p30 lite
oh wait nvm
my phone is fucking with me
downloaded the patch from the google store looks like i went from the EN to JP or what
sorry for the trouble
Switch to LTE or other network and see if it help. I am contacting dev for all yours reports.
Thank you
i got the update done on my tablet but on my phone if want to update it it says Deinstall or Play
sry about the ping Legion, didn't realise it was me being 
@haughty herald if you can, can you address this one too to the devs?
I closed the game and opened it again and the speed went up again
Some issue would need the crash report log from the google , which need few hours, can use simulator for now and wait us fix these.
noted
Units are missing if it's exactly 1mb/s https://media.discordapp.net/attachments/468804193646542849/872850735438626886/unknown.png
Is ur problem similar to this?
Similar but I can go in the game but it randomly restarts
OK
Good to know your problem got fixed
After the new update the line on the bottom of the screen on my iPhone doesnโt auto hide, restarted the game multiple times still the same. Idk if this has been reported yet but letting you guys know
not really, just didn't see the sticker/event room before after this patch 
Just a minor bug, but one emotes is missing and shows white box instead
noted
Test noted people list.
anyone got a bug in operation siren?
Sony Xperia xz2
I been playing for few minutes then it suddenly crashes
I cant enter operation siren
maintenance noted
Stuck when you pushed the OPS butten?
Stuck in the grid loading screen
There is no update available in the Google play store and the game is asking me to download it
i think you in settings about model
try clearing play store cache
Before this i can enter, but stuck when entering enemy node, after that i repair the asset and now i cant even enter operation siren
Didn't work
Anyway to fix this?
Phone settings reset need can you do.
Log please?
Please provide your log so the dev can find what causing this
How?
Is the update live on the Google play store?
how to open log?
Email what you facebook or twitter?
/logmode
How to activate debug mode :)
this is a video of how to get log @deep furnace@humble goblet
This try say /logmode
Holy crap
The update is there now but it's 2GB large
OK...
Thanks for the info guys

Click yellow right
Commission/Research/Etc notifications are crashing the app
Ok you reset phone.
Try again restore can
not work
back up and restore.
Can you ask where they coming from
im think im gonna try reinstall then
Ok
It's being like this since the maintain ended and i relize the connection with the Azur lane today kinda unusual because i have to download the update in game with 1Kb/s - 14 Kb/s , while i still using others app like youtube normal
happening to me too, and scolling up it seems to be a few people. For me it happens whenever I get a push notification (this same bug happened 2 or 3 app updates ago I remember)
and your region is?
Viet Nam
Im at indonesia, i tried asking all of them and some has response
I dunno is this because our region internet got something wrong or just the game cuz my friends (3 of them) cannot get in to the game too, same issues
One of the guy that i'm asking is from Brazil and Russia @haughty herald
OK looks like the SEA player got the connection problem.
im indo too having same problem
Yeah but here another problem, they still can get into the game with PC or laptop but not with mobile phone which kinda weird
Yeah we are trying to fix this.
Phone VPN remove
When I turn on the battery saving mode, it actually increases my phone brightness. Does your phone brightness have to be super high for it to take effect? Or should it reduce the brightness no matter how bright the screen is
what is your ISP?
Telkom
Also having problem that my ingame download is 30kb/s.
Settings turn off you've brightness battery.
same to me, i did try resetting router and change to another region by VPN, Nothing happen
Same
VPN download please never your wrong from failed. just now VPN delete.
have u tried downloading on an emulator? it worked fine for me there
if your brightness is already low there's not much differences. you can try putting your phone on max brightness and you'll see it reduce your brightness
Ah okay thanks for clarifying 
yeah i wish have good setup to run emulator
also. you did turn it on in settings right
Yeah and my brightness went up to 50%
I assume it's similar with the fps setting, I won't see much difference when I'm already on 30fps?
it returns to previous brightness when you tap. idk why it goes to 50 though
ok after reinstall its playable now
(New) Game Crashbug. App crashs ever time insteadt of give a notifiaction about complet commsioons/researches etc.
Finally, i can get into the game. Thanks staffs
glad it worked 
What is your device?
@haughty herald Samsung Galaxy S7 and Kindle Fire HD10 by both is the appcrash problem and i've see in "known Bugs" postet anyome the same problem...
Noted
did have you get update and reinstall now?
Random crashes definitely caused by the notification
And your device is?
Sony Xperia xz2
Got
i'll just disable notification for now until it's fixed
Restart again update now
yeah got that new update. i'll see if it crashes again in 1 minutes
For the player whose downloading speed is slow, has it became faster now?
sadly still the same
yeah it doesn't crash anymore now(hopefully not just this time)
i reinstalled and updated then the game work normally
Nice good working.
Iโve noticed quite a difference actually, App Store update is halfway done in much less time than before
We are sending support staff to collect your network condition, please help us improve the situation.
you mean like this?
That's pretty slow but you should get at least 1MB/s tho
The game still crashes when there's a notification, I'm using Galaxy A70
Try using a VPN or 1.1.1.1
Delete
Im experiencing the notification crash after I did the major store update. Last time this happened, it was fixed by a minor patch also in the store. Will we get one for this update as well?
whatever later
Left cancel
hi, did recent hotfix for push notif bug? because i notice i didnt receive push notif...
i can't enter the game, apparently i have to go trow that pic i show it.
im getting this message even after updating the app in the playstore ...
yeah it still crashes
thank you very much!
np
My Baltimore party L2D isnโt loading and I canโt get past the homescreen
I'm guessing some of you all are getting random crashes in the game?
My game dies (freezes, but pop-up messages about the activation of skills appear) in almost every battle .. sometimes it does not even reach the battle, it just dies at 50% load. Does anyone have a similar problem?
Crashing whenever notifications happen
oh no not this bug again 
Nothing whatever later.
last mandatory update messed with the notifications too T_T
Game freeze inside battle, if you attemp to get out and enter again, the game will stuck in loading screen
crash ingame
same โฟ
Also when repairing asset, there's always a 12.3 mb of data that never get repaired
This notification thing will become a running joke. I mean, feature.
notifs not working again???
Yup notifs bugged again
I cannot do the play store update, it says play instead of update.
People why are problem?
Because nobody tests these updates.
auto on hardmode maps dont work
Noted try logmode.
Ok noted let see logmode
wait i gonna try again
manual works
maybe i bugged out since servers got shut down then i tried do hard mode
Restart
Commission over notification doesn't work anymore
I've had multiple commissions done but no notifications
cool it works after restart
Show notifications Allow Vibration turn on.

mine vibrates then it something finishes
Oh so notification is not working huh....
So, does 20kb/s problem fixed for anybody so far?
Really so?
ohh.. wth, i clicked Continue and game restarted by self 
Yea... i got many commission over when i open the game to check, but not a single notification
Oh so the reason notification isnt working coz it crash the game?
Saw the bug report
again smh
left out just now off try again restart.
Shrine mention is gone now but the (?) are still there after the item's name.
restarted 10th time
Phone button restart.
PC?
BlueStacks?
MuMu
its called we cant code properly
Nothing?
This too notification all turn on just fine.
i noticed every new mandatory update full of bugs comes out
THEY ARE ALL ON
๐
These dumb asses break notifications every time they update their app
Not once but 4 TIMES
Again restart
More like about to uninstall the game
Love that glitch
Happens really often, but still funny
Do not just settings reset.
Just had AL blackscreen amd restart when a research ended lmao
yeah for me happened
then u finish doing task it just restarts the game
clearly they fucked up game
@exotic matrix Mumu settings about model version click 3 step.
where ?

PC restart sure
lets see tablet how it works since it got higher version android
and works damn so smooch

wth
strange it works on tablet
and it quite very smooth frames

os maps dont lag on tablet anymore
@exotic matrix PC delete lol and other phone new
gib money for new phone 
@exotic matrix 
Again, Game shut itself when commission is complete.
what ?
this has already been reportet, a solution is to turn off the notifications in the options for now
Not exactly a bug, but does this happen to anyone else?
Nope. I went by my phone's "new update available" list, in which Azur Lane was one of them. I was more taken aback by how large that file was, as well as when the servers came back, I had to read and select something that was in (presumably?) Chinese, and then reallow the game to access pictures and camera. And THEN wait for a two gig update to download.
I was honestly surprised that I didn't have to do the account thing when I started up the game.
Other than that, the game seems to be working fine. That being said, I have had phone notifications off since the first time we were recommended doing that, and I found out that it was kinda nice not having the phone keep nagging me to relog onto the game because of something being finished.
So that bug might be something that would affect me, had it still been on.
Now it's good to go, kinda curious why it said there was no update 10 minutes ago but now there is this 1.6gb update
Clear play store cache
Check pinned in #tech-support
It already resolved by itself 

Not receiving any notifications on android. Anyone else getting this?
I also second this. I came to the discord looking for a comment like this. It's bothersome. The "persistent" bar on new iPhones also means the app can be swiped up to hide immediately rather than requiring the double swipe (though each has its own merits). This is definitely a bug with the newer update since the old app version worked just fine. As long as the maintenance team knows about it then that's good
the battery saver option on the iPad is not working properly, in op siren does not change brightness...
its just me or rodney is missing on the game ?
EDIT: i have a bunch of royal navy ships missing
how fast is 3 Speed?
do a file repair in settings
full reinstall fixed ๐
I think that's supposed to be 3mb/s considering that it shows kb/s when it falls below 1
It's from the game update screen
Mb/s
again problem with emulator
It's been happening for a while now but I don't see the texts whenever i press on any character and therefore don't understand what they're saying
try hitting the button on the side
OK, so when I exited the game, there was another screen with (presumably?) Chinese text and a yellow button to be pressed. I tried taking a screenshot of it, but apparently, that just made the game completely exit. That, or I might have accidentally have tapped said screen and the game exited. So my question is basically just "what's up with that"?
it is asking for storage permissions
Erm... storage for what? All our data is stored on servers somewhere else, right?
Like... the only data on our phones is mostly just for the game itself, or am I wrong?
gear sets and a few other nitty gritty stuff are stored clientside, ie on your phone
so anyway..
uh..
did push notif bugged again?
because i didnt receive any single push notif..
I have the same issue. Started after the update, haven't received a notification since. Glad I'm not the only one. My phone's push notif settings says that I have received them, but they never actually appear. Really weird. All other app notifs work too so it seems like it's only AL.
and sometimes notif are come late
I am also not getting notifications for commissions, research, or guild ops fleet deployment. This is on android.
Electric boogaloo
I have logout by itself persistent problem, is it bug?
It happened in the middle of battle/sortie, for example i was in 1st meta boss battle (0 oil) then logged out by itself, then after login, i did the battle with 40 oil cost and 0 dmg
since the update, every time I try to launch the game it crash a couple times before actually launching
Hmm... it could be my problem was crashing, too, i barely pay attention to it bcause i did it on auto, so... do sortie and leave, then when i came back, it showed enty login screen
Why ingame update so slow??
I'm gonna miss a day because of the update speed ๐ฅบ been playing for almost 3yrs now and other than the server problem on Sandy before, I had never missed a day...
Could be the case that a lot of people are downloading at the same time. Downloaded pretty quickly for me when I did it.

me too
When I go to roon with 48% completion and go back to anchorage the bar didn't change
ofc, u cant do double combat data collection in one time
I know
That was not my point. I stopped developing roon but my progress in the combat data collection was at 48% and when I go back to the anchorage screen the bar didn't change
I got crash again just a couple mins ago, and it seems bcause of bad connection, i never experienced it before ytd update, i hope the devs fix this soon
It should be 4x instead of 2x AP rocket
Does y'all having issues with notifications?
oh you mean that

Bug in notifications & Sometimes Azurlane got issuse "Azurlane Stopped Working"
The notifications for when my commissions or research ends just display : " azur lane has stopped working " anyone else has this problem? This started today
me too : notifications do not working
#known-bugs
It's affecting everyone (on mobile at least).
oh 1 more, skill Shinano "Dreamwaker's Bow" only show blue color & no animation like butterfly as usual
try reinstalling assets data in the in-game settings
is this the place I report about notificationa not working?
Yes, but it's already known.
Why that ios bug Came up in #known-bugs and Our "Slow af download speed" is not???
I've fully cleared NA Ocean SW Sector A, but when leaving and returning to the sector it is not refreshed with enemies. My other Secured sectors refresh normally, but not this one.
So... I was trying to open AL but the game said I need to do a manual update... I don't have said update in the play store so I just do a fresh install. Still have the same problem... someone help please?
After a few minutes the game crash for me hope they fix it.
And the game notice doesn't work
The update speed is stuck at 30kb/s whilst my internet speed is 9mb/s. I hope this gets resolved somehow. I am not the only one with the problem ๐ฉ
Me too
My AL crashes randomly. Sometimes during OPSI, and this time - when tried to enter the dorm.
@silk robin if notification it's active Game crash
@glossy shadow yeah it always like this when they manual update the game they fix it for sure
๐
so it's time to switch off all the notifications again?
People all noted your profile UID.
Good question they seem to ignore it just take two days free and download it. With this speed is it around 41 hours.
because no one has reported it

at the end of the day, its a known bug
whether it is in #known-bugs or not does not mean whether or not something is truly being worked on or not
The thumbnail on the costume furniture sets has been broken for a while can someone fix it please?
Hi, I want to report.
After the update, Azur Lane sometimes keeps on shutting down.
Any idea why?
Notification @tired drift
so its best to turn off notifications for now?
Yes
I canโt enter challenge mode again
restarting game doesnโt fix it
My internet looks fine but why download in game just get 10-50Kbps?
I have re instal the game
it happens to me, or rest of Indonesia has this problem
Indihome doesn't look so good either
@digital finch idk bro but my friend when get update looks fine on 14h ago
Phone and my friend use emulator
emu doesn't have this kind of problem, as far as I know
You guys still have issues downloading on phone? My game downloaded overnight and I finished the ingame download this morning
On phone or emulator?
i have the same problem for both
now this is rare case
I see on both as well
What device/emulator are you using?
what device/emulator are you using?
what device/emulator are you using?
i tried 3 different networks too and mobile data nothing works i just try to help and wait for the fix hope to get the log in reward lost my streak too
does repairing game property or restarting the game fix the graphical issues?
So time to turn off notifications again? 
typically they do yes, for things like white boxes @visual shore
how about the blue barrages...
that one I dont know
no record of anyone fixing that with repair
ok
bluestacks 5
do you still have the issue?
I don't think so since it only showed up specifically for acquiring Helena Meta
On my phone
is it just me or the DL speed of the ingame update is too slow? (im on 4G LTE btw)
Play Store -> Settings -> Network preferences Data usage for downloads, auto-updates and Auto-Update apps over Wi-fi only.
i meant the ingame not the PS update
battery saving mode does not work on op siren, only campaign mode here
Im using bluestack only game on it Azur Lane, Couldn't updates due to some error, uninstalled/reinstalled (now it wont let me installed at all same error with updates) sad
Hi after yst update, It keep crashing and drain more battery as compared to the past...my hp phone model is s20 ultra and under 4g/5g and this is the only app that crash
I noticed something strange about Ibuki's "log in" and "view details" they seem to be flipped, is it suppose to be like that?
we didnt get the shrine lmao
After successful installing game from play store, trying to install in game update - game crash
Full clean install of game and emulater, Mumu emulator, latest one
Anyone having Brightness issues on battery saver mode?
Samsung tab a7 having same crashing problem, Android 11 with One Ui version 3.1
It's me again.
I turned off the notifications, but the game keeps on stopping/ crashing.
anyone have download issues? my internet is fine but when i download in game just get 20-25kbps
Yeah I'm having download issues too. It's known issues
Can't update game, he just restart and ask about update again
https://media.giphy.com/media/bbpzePNyRrzg6pzVRl/giphy.gif
I am stuck, cannot leave map on operation siren
re-enter the portal
Can't move
restart the game then

try filling up your ap first?
After the mandatory update, the game had crashed quite often on my S10. Sorry if this was already reported. The game had never crashed on me until now.
they screwed the notifications. Disable them for now.
It works, somehow it teleport me to some other place lol
I think it is because I enter Hidden Zone from Stronghold zone that I have not complete and Explorable yet. So It put me on the Explorable zone where the stronghold is.
Since the new update, the game has been unplayable for me in mumu emulator. Every battle would freeze my game like this. I tried clear data, clear cache, repair asset, reinstalling the game, and the problem still persists. It's literally unplayable. 
found a lil bit of an amusing bug.......
her weakness is getting shelled btw.. - 100% increased dmg from shelling
can move and play just fine as is, but it stays during most screens - loadingscreen, battle etc... not in some menus tho...
anyone has a fix for mumu emulator?
Happened both on my oneplus and BlueStacks 5
Cancel spelled wrong
In Battle, Hermes has a skill called โBlackburnโs Fireblastโ that activates. But I canโt see it anywhere else.
Destiny Draw
it does one of 3 different activations
Blackburn, Carpet Bombing, and another one
Am I the only one no longer getting notifications after this ""mandatory"" update?
No
A'ight, just checking.
is me or azur lane didnt give us mission complete notification and restart itself when i open another apps?
and should i use split screen to prevent that?
Notification it's broken@peak drift
i see
well le app itself restarted when le mission complete so... rip my timer
Any solution?
all the time i try to open the app that screen come out....is not even the game any more
click the button. it's asking for storage permissions
well if i click left close the app, if i click right send me to the App Information
but nothing else
click right. give the permissions to the app
well i give other try, becouse the thing is, didnt allow me to give it, i reinstal the app and like that kind of did...im waiting that download all.
Done, thanks!!
does the game still bugged that
quite so laggy became on emulator
should i try give fresh new install ?
I'm just gonna confirm that this is a bug right because it happens to me quite a lot when i reconnect to azur lane after i switched from another app etc
everytime i used other app and after several minutes this happened
its a connection issue
or lock my screen
not a bug, its doing its job
the message could be slightly more specific, but it cant really tell so its going to give you a vague message like that one
its actually trying to say that the connection bumped and it registered you logged in twice on the same device so it got confused
i see
i was thinking that someone somehow use my account in other device
good thing thats not what happen
Have you found a fix to the slow download speed
Shooting minigame. # should be 35
so the stuck/crash/etc. from emulator is just mumu or every emulator ?
Shooting game the 2 numbers of points earned are different when you shoot a target just before the end
Also if you shoot just as the game ends you start the next game with an already "enlarged" crosshair
shinano's butterflies are just blue mists 
Go to pvp attack fleet
Select ship to change and change it to the same ship.
When i finish my update. My game still told me to update it, and my phone is running out of bytes
There's a mandatory app store update, and then there's an in-game update after that. Best to do it over wifi connection.
Should i...delete and download azur lane again?
Like i just download literally nothing but that nothing is running out my bytes
ใdefectใ
Currently, the following problems have been confirmed.-In some terminals / communication environments, the asset download speed is slow or the asset download does not work well.
We are currently working on identifying the cause of the problem.
We apologize for the inconvenience.
bug foundet, by Memmory-Mission 3 from "Kinu" (obtain 20 victories with Kinu in fleet).
neither Victories in "Daily Raids" nor "Operation Siren" Count for this.
After test, i found out, that only Mainstory-Victorys count. (<-by previous Memory-Mission was count near Anything)
Still stuck and don't get the normal speed, i can't play 2 days dammit
@misty wigeon https://cykaplex.com/AzurLaneData.zip I have this hosted on my server, itโs the data directory for the game, once you download it you unzip it into /Android/data/com.YoStarEN.AzurLane and you should then only have to download a few kilobytes from the Yostar servers.
My server has a 100 megabit uplink and should be a lot faster for you than the 25KB/S from Yostar
@alpine idol this is safe?
I highly recommend using some sort of download manager in case the connection gets interrupted though
I zipped it myself from my emulator at home this morning and Iโm a long time regular of this server
Ultimately itโs up to you to decide if you want to
AzurLaneData Zip 3.8 GB
So 8 hours ago i used izumos free bp and now after reset i cant use free bp again its some kinda bug?
free BP's reset 4 hours after reset
Yeah i checked wiki my bad so 3 more hours still is kinda weird that you need to wait
has the notification bug been fixed yet?
Nope

This has always been the case...? It's not unique to Kinu.
hi guys. since the update , the game feels quite sluggish even at 60fps. Opening different windows in OS in particular feels like the game is about to crash and its been crashing more often the usual.
Anyone else felt that?
crash is caused by notification. as for sluggish, is it during auto-search? since the power saving option reduce the fps
Wasn't talking about that, see what I replied to. Replied to the wrong person?
not only auto-search. even moving around in between screens in port in both OS and home is supper sluggish. I see destored screens while changing screens with brutal FPS drop (to 2-3 frames). And that is on high end phone (sam note 10+) ,for a friend of mine in mid range phone ,the game become unplayable. Even in emulators , the FPS is all over the shop.
welp for me the fps is getting better or at least same as before. idk why that happened to you
No idea, I never had fps issues with the game before (only when it was about to crash). However after the several patches on the last update, the FPS is all over. Just switching between shops for example drops you to 5 pfs from 60. Feels like the game is trying to load everything freshly and its unable to cache it properly for fast loading.
indeed it has
Less a bug and more just bad design, but Saradegna Empire in loading screen repeats the word Empire. That would mean its name is Saradegna Empire Empire.
It bugged me at least.
I have some bug in L2D Zara, loading never end
Nothing are possible just your modem internet wifi restart.
Is anyone have same issue when play the game it's randomly back to login screen
Did you load up a menu like docks before she loaded? Otherwise l2d repair, topright in the login screen
Yes, it's the notification crash. You can disable notifications for now to prevent crashes.
I think I had one before. I don't know the cause, so I can't repeat it again to record it.
please notification turn off
Maybe it's related to the notification bug that caused the app crash, but instead it restarted the game
@brazen minnow nope, i dont open anything, I just entered game and it hapens right before I touch anything
Yep, thx for L2D repair info, its done๐
Ever since I've updated the game on android AL would randomly just restart
Especially at the end of battles when i'm autoing
If I'm lucky then I dont't have to spend oil twice due to the restart
Please english..
Im in a phone (Lg Q6 a)
Haha, thought it was just me
I had a similar problem just now. Maybe it was the whole Meta/Super Rare word thingy problem?
Battery saver for autosearch mode does not reduce brightness to lowest value, but keeps it at around 25% which is still too bright on my huawei phone, and increases brighntes back to that 25% value when set manually to lover
AL app keeps sending "game crash, close app" popup notification after i already closed the game and no regular notification about mission completed.
The game does not notify when I mission is completed
@alpine idol dude this is joke?
lmao
@alpine idol and but uhhh
WHATTTT?????
No crash huh
Ah,i see the 1,5 GB is asset voice and orther
Oh sorry dude didnโt see anyone downloading anymore so I deleted it
Oe
But 2,4 gig is fine just leet see what happen in game
I just get panic bcs the logo person is gone and thank you@alpine idol
After guild boss fight submarine fleet details cant be viewed
Yep just 42mb get broken
I've encountered this problem as well, but it's inconsistent thru many attempts
Btw nice pfp, mate
thanks
Anyway, whenever i was watching youtube in mini-mode meanwhile grinding AL, if i were to close youtube, AL would immediately crash
so people have been reporting random crashes already?
This happens everytime
no need for me to report it then
does anyone have a bug where they are not getting summer event tickets with daily logins?
good I wanted to report an error that happens to me when starting the game is that in the initial loading screen the game does not start the session and it says that there is a problem and that I hope it told me to update on Thursday the play store and it I updated and nothing was still running so I uninstalled it and reinstalled it and opened it and it told me to update the game from the application then when it was updated the loading line does not advance and the game does not start me
try this #tech-support message
It's not "random" crashong. It crashes when notifications spawn.
@Bridal Z23 theres a bug on shinano's butterfly barrage? mine is only blue outline and I use different phones to test it out? still the same bug
Can you show an image of what you mean?
Just to confirm this is present on meta helena on iOS aswell.
New rarity: blank 
#WHYYY
disable notifications
Setting -> App -> Azur Lane -> Force Stop and Clear Cache.
Are the notification bug still doesn't fix
The freeze is still happening as commission finishes, with the notif off...
โHaving repair ship as their auxiliary allows to regenerate healthโ
That doesnโt sound like proper English
โHaving a repair ship as their auxiliary allows them to regenerate healthโ is how I would write that
ZA WARUDO
is the shinano pvp bug already reported?
If it's about the butterflies, then yes.
ok yeah
I just got drake earlier today and started putting in my prints and after I put all of them in it said I was 110/120 and then I used them all and it said 110/120 on dev 9 (so almost dev 10) and I closed the game and came back and now it says o have 0/120 on dev 9. If I can't get my extra prints back that's fine id just rather other people don't run into this issue
Have you checked your depot to make sure they're gone? Could have been a connection issue, so may have not actually registered as being used.
if a ship is level 1, you can only take it to 0 prints in Dev9.
It's level 10
But when I put them in it was level 1 I'm assuming it was some combination of having 110/120 and bad luck or something
I suppose it may also be useful to note that I put in the prints on an emulator and then checked and found the 0/120 on my phone but I checked again on my emulator and it also said 0/120
If there's no apparent funny business on your part, you may want to post in #tech-support to see if someone (maybe a dev) can check it out for you on their end.
Ok, should I just paste what I said here in there?
are you using 64 bit emulator?
@pallid oreidk, changed to memu emulator seems works now
I had that bug
of infinite loading screen
and another one too where fights just bug out and never finish
with 64 bit emus
should work fine on 32 bit
well afaik thats an emulator issue
not AL one
since my phone is 64 bits and it works just fine
its only emulators that have this issue I think
Surely you already reported it, but I've found this:
Shinano's barrage
New Jersey bar level (in pvp) appears on her face
(Distribution having 10k+) coins for enhance pr1
What's your report?
nvm i was wrong
is this just MuMu or 64-bit emulator struggling to load the game?
Been happening occasionally
Will get infinite loading screen after this when trying to sortie
Bug again?
login with your bind on the left side of the screen
Ok
Timer stuck at 99:99:99 
that ship probably doesn't exist, just restart the app, as per usual
I used quick finisher and its just z18 
if you restart the game, it will show correctr time
does anyone still has the notification crash?
or, did anyone ever video record the crash?
dev is asking for video so they can try to locate the problem...
like this ?
i dont even get any notification
i dont even turn them off thought
Same bug
hi I got a bug, I can't use my mk II bulin I think it's because I taked it in 2/3 battle and now it's lvl 6, but anyway even if I modify the limitbreak setting it don't work
do you have the bulin locked perhaps?
I checked but, the bulin is not even locked
When you select ships for limit break there are two buttons located in upper right corner, one allows you to choose characters above level 1, that should do it @mild canyon
Dont know if anyone else has this bug but it came up after i choose parseval to develope
And and not anchorage. Also there are twp hakus
Check your hard mode fleets. Most of the times its in chapter 1 or 2 for people.
thx it was that ^^
operation siren: i touched a siren rally point (red zappy square things). th enemy came out, and i lost to it during auto-search. i moved the fleet away from the mob i lost to. i started auto-search on my second fleet. it took me to two mobs that weren't the objective. they didnt have any sort of special rewards, tuning samples, coins, exp, etc, and did not seem to be necessary to complete the map, so i left the battle. i picked my third fleet, and started auto-search on that fleet. it took me to another random non-objective mob, which i cleared this time, also with no rewards. i took my fourth fleet and manually found the fleet i had lost to previously on my first fleet, and killed it using my fourth fleet. the map cleared, and i started auto search again. it took me to the caches next to the exit, and then i left.
tl;dr auto search is taking me to places i don't need to be after failing a fight with a siren rally point
Self Explanatory UI bug for a siren boss fight
I can confirm this UI bug above to be cosmetic, after killing the siren
Whenever I start auto search and when auto search ends, the app asks permission to change my system settings. What's going on with that?
I've restarted the app multiple times and had the same issue repeat.
auto-search now changes your screen brightness so it asks permission. you can turn it off on settings if you dont want it
Got it. Thanks!
Help?
The game keep crashing time to time after update. Did anyone has the same issue as me
I also pressed repair data assets but it cant help
so i load up the game on emulator and it shows this
wait so it only happens if you click past the credits
try to dedicate more resources to the emulator
Recently AL wont send notification but I have both notification in game and settings on but doesn't work any way to fix this never had this problem
notifications are broken atm, it's a known bug
Just got a new phone so thought that could happen as well so was confused when first happened
When we can have notifications fixed?
I wasted many resources since this mandatory update
Hi I have problems about trade license purchase.Who can I contract?
customer support?
thank
The slow dowload speed bug wasn't resolved. I'm still downloading at 56KB. Care to tell us when this "little" problem will actually be taken care of ?
Its their outdated way to say "Fleet Power"...

I got several random crashes while battle, is it known bug ald?
kinda
Notification it's ok?
not yet ig
I cant log into server its loading but never ends
Since the last patch update 3-4 hrs ago i had no crash for comms. Will see for classes or reasearch notif. Tho i still turn all notif off, ingame & device notification
hello yes this is notif dupe is it not
When using the new Battery Saving feature, Azur Lane repeatedly increases screen brightness whenever I manually set my device to the lowest brightness setting. It increases brightness from a manually set 0% to around 10% repeatedly. The new setting is overriding manual settings, even with auto-brighness control turned off.
Galaxy S21 Ultra and most current software version.
There were few compensations but not 2 at the same date 08/05, 08/08 and 08/10 as I see it in my mail
Alright can confirm the notif bug is officially fixed 
same. needed to tap any fleet to fight any enemy first, then auto-search could start
Well...on my side, even with that, that's dont resolve this problem :/
I really hope there's a fix update
tried restarting the game?
Update : ok, reactive the autosearch and then, touch on ANY panel and then, our fleet will go to near enemy
@opal burrow tryed and the problem persist
Well...i can say the autosearch decide to act in weird way ^^; (if you decide to put off before to enter or on the map

Did they fix the notification bug?
Seems like they did, no issues so far
so... has anyone reported the dorm food bug yet?
everytime i click on a food it lag spikes and registered multiple times
I still have some problems with notifications. It is there but they send me the same notification twice
Notifications are back but they only appear when i open the game
Same, I'm not crashing at start anymore but I ain't getting notifications either
Can you guys fix this bug on iOS before the anniversary? Kinda annoying when you tap the bottom on the screen you can drag the game and minimise it because the line is visible all the time
its ios thing, not game
Well it wasnโt here before the mandatory update a few day ago so itโs definitely from the game
Is it normal?
The bottom two are PR guns, which probably explains the discrepancy.
Pull the game out of sleep mode (under battery stuff in your phone options)
The ITA gun uses the CN values for some reason. Dunno if that's intended.
When first pointed out I hoped they would "bug" all other gear the same way, its just stupid CN has better leveling and gear progressuon for some reason...
It's not in sleep mode. And even when it's running in the background
It is.
It's not
Check this menu on your phone.
See
Well, you're not playing on the CN server, right?
No lol, Im on Lexington. Look other gears I posted, normal price, while so far I found this one gun being on CN price level.
Well, I did not notice that. Then you may have a point then.
Also my guildie posted price list, I didnt even knew CN have smaller prices than other regions.
This means, I found legit bug.
I better get mine to +10 before they decide to fix it then :D
Check if same price as CN for U too.
It is, so I assume it's the same for everyone as well.
Is it fine i submit in twitter al 2 times cause the 1st one wrong ????
And 2nd one that mean my post right ????
@small knot @scarlet zephyr #bug-reports message
Ah, kinda missed that one. Well, dont mind me, I hope they devalue all gear to CN prices, dont know why they get easy mode.
Should be Curlew instead.
Explain this
Thought this was happening occasionally, but it's been happening every time I first try to sortie. Then get an infinite loading screen when trying to accept. I close out the game and go back in just to get the map, then I try to fight the first enemy and get stuck on another loading screen. I close out of game again and go back in just to get to the first fight
Iโm stuck on this map in Operation Siren. I cleared all the enemies but my ships can not reach the teleporter at all. Is this a bug??
It happens sometimes where you canโt reach loot boxes
Weird white boxes instead of where the meta text is supposed to be :^(
Did anyone else didnt get their daily hardmode and tactical training reset? Mine is still 0/3 on both of them
Mine is there, did you restart your game?
Sometimes, when I'm playing during the day reset, just doing a different activity (sortie, daily raid, etc.) will reset things.
I had a lot of issues before that involved ships missing etc. and I tried repairing when the update yesterday(?) didn't fix things. ships stopped going missing but the game is closing on it's own now. will try reapiring again but that's how it is now
nope. the bug where the elements on screen gets stuck but the fight continues till that stops as well is still there. I have tried repairing, reinstalling, etc. nothing
is the the notification on android still bugged? I havent gotten any notification since the last mandatory update
There's another app store update that fixes that.
1.9gb btw
Talking about it, what is supposed to be the size of patch?
First time I looked it was 26MB then tried to install, turned into 50MB and it gets stuck on 100% without actually installing
Cleared the play store cache, went down to 28MB and still not updating
Says it was updated yesterday but I didnt update it and still have it here today 
50MB update
100% at 28MB
I have zero idea of whats happening
I can not level up the Iron blood faction, is this a bug guys?
Nah, this is max
The iron blood faction can only upgrade to lv4? Good to know, thanks sir.
Miss*
it's ok you couldn't know
It's long time since people achieved max level and they show no interest in increasing it, we can only wait and hope it will be increased out of nowhere
Roger that, Ms.Akagi 
thanks man
Aight so I only get notifications when opening the game after the last update. They don't crash the game like they used to but it's annoying not knowing when your commissions and such are done.
I need help
P/s : i still use sd card as internal memory,but i had downloaded azur lane on device's storage before.
And this time it worked better but after download 1k+ file and it stopped then happened like this
Btw ping me whenever you answer 
(Unknown Error) Settings -> Factory Reset!

factory reset phone for a game? for real? that's not helping, that's trolling
I might be wrong but if I remember correctly you have to login with one of your binds (facebook, twitter, yostar) to fix this
hopefully someone who knows better will come
You are right, Ayanami is waaaaaaay wrong
No, phone just email cannot fail is error that need reset can the same back be fixed.
facebook, twitter, yosta login server try again if correct right.
i dont know if this has been reported before but i cannot start the yamashiro memory with my retrofit yamashiro








yeah




