#bug-reports
1 messages · Page 161 of 1
Oh ok that makes sense
the smoke moves with camera instead of staying above fire
Hi, I've noticed on a frequent basis that while navigating the Gear Lab my game will often freeze while browsing items. Is this a common issue?
in a sortie, before battling a node, when i'm at the screen where you can change the position of your ships and i clic the battle button, the game inmediately reduces my oil by 4
and then after the battle, is when the game reduces my oil by the amount of my fleet cost
so the game is basically taking 4 of my oil per battle just because
can anyone check if they also have this problem?
The visual bugs i though my ships has a flashbang
Big flashbang

So can we get gems apologize?
happened with problem
I'm not seeing the problem? Can you explain more?
That's how it works. 1 oil per ship, if loss/time out/crash etc. you lose just that. If you win, it takes the rest. This is by design.
Oh OK, I didn't know that
Is Ajax retrofit skill text right in game? It's saying in Giant Hunter that she gains some of it's bonus only when sortied in the same fleet as Admiral Graf Spee, when in the wiki no such remark exists. Didn't test the effect itself though.
she doesnt need spee, in game description is just pepega
??
so the Description in game is wrong? That would warrant a patch, no?
i think its been reported a while ago, but the devs just havent fixed it 
wowzers. Just as I thought, no way I was the first to notice this.
congratulations
you are the first person to notice this
please formally report it to our Belfast bot
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
what a privilege
I will report it there
thank you 
issue with this channel is people who dont even check if a bug is actually reported always “I think its reported” and they turn people away
when in reality its almost always not reported, but because they turn others away often, it never actually gets dev attention 
its my job to check the trello board and pass/deny things so I always double check 
Sure thing!
@frosty gyro Just posted it under translation issues.
is it a bug or an intended feature that on stages with multiple matrix things in opsi you can collect all of them with one fleet?
It was reported, it was fixed, it got unfixed, it's been in limbo...
i see
We've been bugging the translation team about it since people keep coming in saying "The wiki is wrong! We need Graf Spee! Fix it!"
I just submitted it to bug report, although it didn't show up in Trello yet
Does it take some time to show up? Like preliminary evaluation or something?
Thanks for the heads up, although reactions doesn't ping me X.X
Is it just me or sometimes the loot info after finishing auto mode didn't appear? Is it normal?
Don't think it's normal, but it does happen from time to time.
PIM PIM POM POM
POM POM PIM PIM
No screenshot but, the second Ring Pack showed up when I already purchased it. I reset the game and it's gone. I'm regretting I didn't purchased it again.

St. Petersburg: unable to accept a mission. that message would pop-up.
Swiftsure's Beauty of White Jade outfitt has bugs in the description. Instead of apostrophe there is "$apos;" in the text.
Just done the mini dailies of the event, exploration, kung fu and art drawing but I didnt get the red envelops for the last two and the exploration one gave me one but the envelope gave me a yellow book. Bug?
How am I expected to reach that station? Map logic could use some more optimisation. Not possible to get the final reward due to this
I asked that in game feedback and you max out at getting 300 gems total
is Fu Shun's minigame pausing bug been reported yet? because i'm afraid that i'm reporting a bug that has been reported already.
Huh, interesting thanks 
15 SP envelopes with gems, rest regular. Its in the ! Also yes, its intended you get the ships rather than envelopes last day
Nope. What's the bug?
oh didnt know what regular meant. Could have specified the amount of gems 
Pausing is way too op because you can make 2 scenarios that are broken
- Even when pausing, the animation still plays.(animation for pressing buttons, messing up and fu shun has a cooldown on the next move, etc.) That means that theoretically, you can have little to no cooldown on your next move.
- Pausing will also not pause the enemy attack animation. So if you pause on just the right timing (when the enemy attack animation plays, before the damage calculation), You can't take damage + the enemy will disappear after that.
try it yourself...
Guys why does warspite doesn't shoot the farthest enemy somethimes
Especially in pvp
Hidden carrier mechanic
You guys wanna make sure the Valentinesgifts of Drake, Cheshire and Kitikaze are correct.
Im not sure if thats supposed to happen?
Those are placeholders till data from servers is loaded in. If it lasts, you might want to check your connection
Alright thank you
lol English and Chinese
"Weapons Equipment 7 word"
huh, so those slots can only hold 7 characters, they gotta work with some stringent character limits
I'm going to assume you're going to have wait another hour or so. Since I've only seen that issue reported just after server reset, I'm assuming that specific screen is not in sync with the server (somehow).
Where to spend empery knots (cant find the store for it)
How many tried to play, still combat points are not replenished
Have you completed Combat Data Collection 1 first
yeap
Are you using vanguard or main fleet?
Helena doesn't have a comment button in archive
If you go to retrofitted ship's archive page, either through a retrofitted ship's screen in the dock or through the retrofit page in the archives, the comments won't show, that's meant to happen.
ok
"Lit up area" in the events menu
ah, thought it was used to exchange for items in an event store not realising id already done all i could in the "lit up area". thanks
what to do ? map left as unfinished
it's still unfinished because you haven't defeated all mobs there
still unfinished when all mobs defeated
actually no
you can get in that weather anomaly node by blocking the path using a fleet
in your case, warspite is already blocking it
all you need to do is move a fleet to the arrow pointing to the right
and since warspite is blocking the path, your fleet wouldn't move to the right
so you can now go at the middle
Thanks problem solved
I’ve completed An Shan’s Coloring book but don’t have the final memory. I missed it last time somehow and never got it this time despite completing it. Is there a fix so that I can trigger it somehow? I wish to see the ending and, more importantly, that incomplete number to go away
that sometimes happens if your internet disconnects for a second
But im in perfectly smooth connection and i know that happens but im completely smooth so im not exactly sure why thats happening
Is there a bug with not being able to swap your research catch-up ship?
Are you at 300/300? Then that's the max.
I see, I assumed it was 300 per ship
Lolipop Paradise needs to be Lollipop Paradise, it's not just broken in the Twitter announcement, it's ingame too
screen sometimes goes like this, but all controls work
Occasionally happens, just need to restart game.
???
it's the lunar new year today that's why those rewards were sent
you'd think it would have been 2021 coin instead of 212
why isnt my other mk3 bulin not showing up for max limit breaking shinano?
i def have both
212 because today is February 12 and 8 2x books because 8 is a lucky number for the chinese 
check if she's in any of your hard mode fleets
shes not
Every person who wasn't able to find their Bulin had forgotten they'd used her for a hard mode run, which is the only reason they won't show up as limit breaking fodder. I'd double check all the hard mode fleet selection screens (chapter 1 to whatever) and clear them out just in case. If she really isn't in a hard mode fleet, then you might have a legit issue.
Why is chao ho invalid??
I'm guessing she wasn't added to Niimi's roster yet?
@earnest helm also, that might be more for #discord-feedback too
I was trying to do os this day and my one of my fleet stuck on here,well i have other fleet to get out from there but its not the first time i counter this bug i think its 2 or 3 times,its just kinda annoying because my fleet is too far away
The impossible reward 😡
Chesire's L2D skin just doesn't load at all. i've checked that L2D stuff is up to date in the settings, and it doesn't load at neither the main screen or the archive.
Do a L2D repair in options
Are this file is safe to move into my simcard, I have to move it due to my storage.
How can i fix this?
if you select vanguard it will show all frontliners
if you select main it will show all backliners
doesnt matter what other settings you choose
Solutions?
@daring jay I wanted to know how to unlock the last memory because I'm done already
ow
probably just messaging support
since thats the only way to get bugged memories that i know of
/support
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
They forgot to tie An Shan and Fu Shan's stories this year... hopefully the Valentines patch adds them in... :/
Go to options and use l2d repair
Guild Operations > Meowciffers select > Chinese Text for bonuses titles
Alright so, got a 30MB update a bit earlier and since then I have this weird thing happening, a sort of grey box appearing mainly on gear and retreat screens ( and maybe elsewhere that I did not notice yet ), is anyone else experiencing it as well ? I wonder if that could come from Bluestacks but I tweaked a little to see if I could get it fixed and to no avail. Also it wasn't happening before that AL mini update/hotfix so it seems to come from the game.
So I just got Ayanami, and it looks like on her default model, her L2D animation is broken. At the end of the animation, it seems to skip right to her idle position as her arms are going back down to her sides. This is on all animations, as far as I can tell.
Battles are completely white
the port when we can deploy submarines is untranslated
but i dont really care since i can understand chinese very well
Hello,
I faced few times a bug when after getting new elite ship from the map drop, her introduction screen appears for a few seconds, she starts her line and then it gets skipped. Initially I thought I did a tap accidentally, but after few times of this I'm sure I didn't. Auto-grind mode disabled and I double-checked all the settings ("Identical ships" should relate only to Common and Rare ones though?). Has it been reported yet?
Ehm, 0/0 what?
wouldnt this be considered 50%?
(All odds are calculated independently)
The game doesn't allow me to join despite all things I did such as restart my phone and trying with mobile data
Not even fix tools from the upper right corner where able to fix the problem
Log into your binds on the left
I read that but I still do not get how it's caluclated 
Hello, i dont know if its a Bug or Not
i got Valentine Choco from Cheshire but it say from Kitakaze
Same for me...
I thought it was a kitty joke lol
Got the 'Kitakaze' bug with Cheshire equipped as well
Reporting the bug Cheshire bug too. Playing on Android device.
Also on Android, also got the same incorrect description listing of Kitakaze for Cheshire's Valentine
Screenshot (Feb 14, 2021 2:10:20 PM)
Wrong description on the Valentine's gift
Nvm, just saw above having the same issues
Yesterday when I was doing the travels thing I didn't get any gems. I was opening the red envelope when the game crashed and no gems were added.
Drake 
Was gonna repord drake too😆
is this gona get fixed tho? I wana see "from Cheshire" not Kitakaze
Joining in with Cheshire sadness.
Yeah, seems pr3 got dealt a bad hand
Had changed my secretary to Formidable at first position before reset but after logging in after reset the secretary has become Glorious and I received her Valentines Gift instead
is there anyway for me to get Formidable gift instead?
I am going to make an umbrella card for this, if you are experiencing this issue
please give me your UID, the ship you are supposed to get a gift from, and the ship name you actually got a gift from
UID: 202245652
Supposed: Formidable
Actual: Glorious
@frosty gyro
Is this fine?
...
UID: 204614548
Supposed: Drake
Actual: Warspite Retrofit
thank you guys
Any answer? All I'm seeing are reports without any answers
Why did I put Amagi's secretary in the 1 slot yesterday and the valentine card came from yamashiro
its a known bug
bugs dont always have answers, in fact thats generally why theyre a bug 
UID: 137650142
Supposed: Cheshire
Actual: Kitakaze
Same as the screenshots above with cheshire
i got the same issue sir, what is happening?
It’s known, but unclear why it exists. Follow Kawa’s instruction above~
guess i wait the fix then

UID: 137116757
Supposed: Cheshire
Actual: Kitakaze
@frosty gyro it seems to only be Drake and Cheshire. The other 3 PR3’s are the same and no one has seen any other ships with that effect
well there is a formidable and glorious report up above
Or issue I guess
We’re aware~
Formi came out as Formi here, and I’ve seen a few others
UID: 69693035
Supposed: Cheshire
Actual: Kitakaze
Should i do this too? Or it'll fix in its own?
mine was an issue but not sure if it was a bug
i think someone had same problem as me
our secretaries were changed after the day changed and we did not get the valentines gift from the characters we wanted
Yeah me too
i was pretty sure that the character was in primary slot too
but when i login after the day changed the character i wanted got pushed to the last slot
UID: 69682930
Supposed: Drake
Actual: Warspite Retrofit
New ships added to the secretary rotation are automatically put in the last slot.
This didn't happened to me. I got the ship icon that i wanted but name is wrong
Also are we supposed to take the bugged Valentine or not?
E.G. when I saw the name was wrong I went to post here without claiming it yet
Just wanted to check to see if I had to claim the Kitakaze-labeled Cheshire one first
With your UID the devs can alter and edit anything they please, so it shouldn’t be a problem.
Considering the valentine itself and messages all seem to line up, and it’s just the name, possibly even easier
Thanks very much for the clarification
30 + 40% chance for 10 more + 10% chance for 10 more. So you can get up to 50 if both proc.
From Kitakaze? But this valentine's gift from Cheshire
Helo so I got a Valentine gift from Kaga BB instead of Kaga; is there a way to fix it?
So how about something different... you guys are aware you set the event to end 24 feb 2031 right?
https://cdn.discordapp.com/attachments/763038224314531891/810434908702113792/image0.png
Warspite Retro instead of Drake..
We’re aware of a few misnamed valentines gifts at this time. Check #known-bugs
Devs messed up the IDs detection for that specific thing,which is why it takes wrong ship name
Doesn’t matter, honestly. Bug reports are being submitted for it
it generated shit ton of memes already so its fine
UID: 70163027
Supposed: Drake
Actual: Warspite Retrofit
game gave me the wrong valentines
like a flat out diffrent one from the ship I had in my slot
is there any thing that can be done?
I cant even like delete the wrong one its just kinda.... stuck here now :/
because I would honestly have rather had none then to have this wrong one stuck here forever
Seems like Cheshire changed her name.
Like not even wrong name, it gave me one from a completely other secretary slot....
I only have Cheshire as my secretary, so there shouldn’t be an issue but..... Name change happened.
No no I am reporting my own
Oh, sorry. 🙈🙈
Valentines gift from Cheshire says it's from Kitakaze. Undercover agent? Lol I see so many are borked
Wow. Kawakaze dumped you? Lol funny bugs
bcs you already have her gift
i belive the other one is amagi
which just excludes them from getting dupes
Pretty sure you can get the same one more then once
since they have diffrent notes every year
well yes but actually no,the item ID is the same which nulifies the duping
.... why was this not said any where so I could have slotted in tosa or something
ask coders about it,i made a wild guess and just came ready
Well thats why I am here, because this is counter intuitive, and I would at least like U-101 gone
like even if I got nothing to replace it
I dont want hers :/
also no
you ca get the same girls multiple times
is the auto rotation of the secretary ships slots a feature? like if i change my primary ship to a totally different ship, it will be automatically moved to the last slot?
okey,then i have no idea why the guy didnt get the dupe
Known bug
Got the same problem. took Cheshire. got Cheshire Text. but why from Kitakaze XD.
Oh gotcha! Thanks
Game stopped so and nothing was moving also the time...
after coming back from my profile, that happened. that background is same wherever i tap (depot, shop etc.)
Akagi Pickles? 
More like just how it works rather than a feature. If all your secretary slots are used and you decide to change one, the new secretary takes the last slot while the next secretary behind the one you removed moves into the empty spot.
Which, admittedly, is not the expected outcome when changing secretaries, especially when swapping your primary.
seems like a bug then
Wait, what?
I have kaga (CV) as secretary yet the email says its from Kaga (BB)?
Back
I joined the group of people having their reward blown by being spawned inaccessible 😦
I have a feeling it has to do with that clearly empty block thats untraversable?
So I set Pola as my main secretary and I wake up to a gift from someone else. Is this bug happening to anyone else?
Valentine's gift from Azuma was nothing. 😐
So basically killed her but game says not yet bruh
I've got one where warspite is my 2nd Fleet flagship and she's activating my first fleets Flagship skill: tosa's Crush any contender
Unfortunately I haven't been able to get a screenshot of it yet
thats just tosas 2nd skill doing what its supposed to do
Just in case tosa skill wasn't confusing enough
Not really, since it's mentioned she does this in her skill description.
Yes for me it was kawakaze and I got u101 though
What are the odds of contacting support and them fixing it?
I contacted suport, told them what happened
They told me to make sure I had set kawakaze as my secetray
I told then I did
Then I got a message saying that the staff have been contacted and to be patient
Soooo
I dont know
Worth a shot
Hmm quick check, does anyone else have issues with the new valentine skins having new lines but no voice? In my case I checked Nicholas and Princeton.
Scrolled up briefly but didn't see anyone mentioning this. And I did the "Repair Assets" in title screen already. The game downloaded 4.9MB of data but the voices are still not there.
I see... Guess that makes sense. Thanks!
does it usually stop at 'on'?
Instead of if saying exercises it should be commissions instead apparently here
the staff might tell u its a feature and not a n issue so just spam their support mail
Don't know if it's normal but i'm at 1802/1800 for Iron blood tech and i can't upgrade
4 is max
When using High-efficiency Combat Logistics Plan, SSR drops gained as “Bonus!” DO NOT count toward Seaborne Explorer Medal.
They told me they were going to check some things then issue the correct one, I.... don't want to spam there mail and be rude, so like I am going to give it a day or two to see if they follow throuh
my mission or anything else just gone when i scrolled, using bluestack
was this already reported?i havent checked the #known-bugs for this
Is there anything I can do to fix this?
Likely because they haven't been sent out yet.
Quote from #server-news :
"Thank you everyone for participating in our Valentines event! :DorkHeart:
Rewards will be sent later today :SpeePat:"
Probably desync, note it says 7 seconds passed, no way that was all done in 7s. Is it like that after a restart?
exactly,its purely visual bug that keeps the support displayed after the boss was beaten and you summon another one
but bug is still a bug
bug with bluestacks. happens when scrolling too fast
My limit breaks are not working. I want to limit break Z23 but the duplicate is not showing up
is it leveled or locked?
My Z23 is level 90 and I want to limit break
My duplicate is level 1
The other one is a bulin
Z23 is oathed and has a nickname
i was more asking if the dupe was locked that will stop her from showing up
Duplicate was unlocked
Do you know what is happening?
I seemed fine this morning
*It
Seems the skinchanges cause more issues, like now Idol U-110 is New Year U-110 in the Tashkent tweets, and Albacore still has her muse skin
@buoyant hemlock Check if she's not in any hard fleets, pvp or commissions
thats your problem then she cant be used in anything
But when the operation is finished I can use her for limit breaking, ok?
yeah
it works now
Is it a bug that the CL gun is like 3x more expensive than the CA?
or just wacky pricing
Probably just wacky pricing, because you can get the CL gun from research
good point
Aren't both of them PR guns? EDIT: Nope... different gun. So yeah, probably since one is PR and the other Gear Lab itself
Oh,they said will sent them at 15 and now already 15 night
Still the 15th, though, so they still have time.
If i remember there a bps in this right?
There's two different ones. That's one of them. The other has a chance to give ship bps.
Ohh ok thx cuz i check it in wiki i cant see this one there
The ship bp drop you only get for series 1 research.
https://azurlane.koumakan.jp/Research_Academy#C_type_.28Basic_Research.29 Since not a bug, next time try #gameplay-help
Just noticed this
notice and upvote this too #known-bugs message
:l
I have the same issue
idk if this is a bug or just a thing that happens. but when I lose connection during a meta fight it says I didnt fight it and no damage is dealt. but it uses my attack up
Not a bug. It says that plainly in the helptext
Why does this say "Exercise", but it takes me to the commissions when I click on "Proceed" (I also just tried to do 2 exercises, which didn't complete it)
Because it in reality is complete 2 commissions
I presume its already been reported then?
It's been mentioned here, not sure if officially reported to @rocky willow though
Game freezes when I click on dock
Do you have a l2d skin as secretary? If so let it load fully before entering the docks.
not quite accurate
https://trello.com/c/UdQ8VMBx/1812-valentine-gift-from-drake-displays-sent-from-warspite-retrofit
so hard to read #known-bugs
User Info: 67112659
System Info: Galaxy A10e, Android 9
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: I set Drake as my leftmost secretary ship and got her Valentine Gif...
1
Medium, Android
This was probably posted before but I can't move anywhere (in Operation Siren). When I try to move I get this error.
Cheshire's name is replaced with Kitakaze in the valentine's day gift
My game freezes whenever I auto search on 6-4 and hit the "?" free next to the reload node
none of the things work besides me dragging the camera on 6-4.. this happened yesterday also
You have Auto-Search on, click on the button that says Auto-Search to turn it off
I went to open a gold equipment box, and the enlarged imaged of it appeared, and remains there even out of the depot
I just log today ... and the prize of event VR was in my box.... but I didn't had sign to it ;-; not that I remember.
No idea why, but my game keeps kicking me out. It would show a black screen for a second, before booting me out to my homescreen.
um....
lol i got that as well but i took it- id gladly take that free stuff lol
is anybody else unable to enter core shop
I don't know what's Going on but this Bug still Remain
The game Said Server Maintenance but I try to open my game then I see all the Server Still Online I don't Know What's going on but please Fix this Problem
There were 2 separate rewards one (which you received) was sent to all players for reaching a community participation milestone, the other (a mail with dorm food) was the reward for individually participating
... It is written right there in your own screenshot
"everyone participating in this event" feels kinda misleading without looking into it lol
regardless, milestone rewards are always sent out to everyone even if you did not actively participate in it
its not a bug 
A couple hours ago I had over 300 action points, and just now when I logged in to do some Operation Siren it had reset me to 200. That didn't happen before when I had over 500 points, so I'm not sure why it happened today. Also the shops didn't reset when the timer had expired, it's really strange. It's just the two items left but all the "sold out" items are gone.
Also, I definitely don’t remember having so many special tokens or those wouldn’t have been left in the shop.
Uhmm when will they fix the name of the Valentine gifts?
Can't get past this screen
need to reinstall
Oh..... sorry. I undertand wrong so. My inglish is kind lack :v I asociety the VR with the reward XD
What do I do if my game keeps booting me out to my home screen every time I open the game?
Help! I didn't receive my gourmet and full course! What to do?!
It happened again, but this time its the guild background
I can still click on the 5 buttons for the guild on the right, though nothing happens
Is Dorm Affection broken or ultranerfed? Wiki says 0.1 to 0.3 but after atleast 20 for Drake, she's still at 50.
whenever I try to change the pr catch up in the lab I get nothing, I can't change the ship, I've tried while having no ongoing project and while having one but nothing seems to work, I've tried from both phone and bluestacks but nothing happens, any idea?
Are you at 300/300. Since it's a 300 TOTAL amongst all PR1. If you got it all, you got it all.
but it's written that I can change ship, and is this what I'm unable to do
Can you post a screen? But I'm 98% sure you're at 300/300 so the max bonus prints
but is 300 in total or for each ship? because if is in total i can understand
300 total, so you can do 50 each, or 300 on one ship
ok, so I'm just stupid, I though 300 each, ok, sorry for wasting your time 🙂
Its a bug?
Tried reinstalling, still stuck on this screen
"ambusher upon the north routes" fleet selection when choosing mewofficers under effects there is untranslated text no images due to it being on an entirely different device with no way of getting screenshots
I've only noticed this because a sub finally got MVP... lol
When calling subs into the battle, if you check the kills/damage of the ships and view the stats of submarines, then go back to EXP gained and MVP, then return to the kill/damage stats, the submarines are covering the first three ships in the surface fleet. This is fixed by tapping the "Prev." button. WIll provide video.
Can now confirm, it happens any time the submarines are called into battle.
Hi, been having this issue for like four days, the fleet supplies are locked, is this a bug or a game feature? thanks in advance
Did you just join that guild?
no, i have maybe a year or more in it
Clearing a stage with a High-Efficiency Combat Logistics Plan does not count as 2x clears for Researches that require stage clears
Is this a bug? It happens when I try and do my exercises and the META fights
Usually that supposed to double the drops and morale only nothing else
It's not meant to count as 2 clears. It's just double the rewards for double the oil cost.
went to my dorm and clicked on the train button a little too fast and got stuck on whatever this is

i would like
Your guild leader or an officer has to activate this. Check the ? on the bottom left nr 12
~~It says in patch notes that Ying Swei's Spring Travels and Manjuu Resort last one day longer, but they are now also gone ~~ It's back 
why do I only get 10 AP refill from operation siren logger instead of the promised 45 ?
the AP boxes are the rewards for clearing the sectors. That is why if you bought the logger after clearing some sectors, the AP boxes that you get are the rewards from the sectors that you haven't cleared (including the middle red zone if you already cleared all)
yeah i figure it's an oil scam
does the monthly attempts count every raid or only that specific one? because my guild did this only 1 time
Its 2 raids per month.
ah nice nice
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Visual Bug: Enemy Fleet not properly displayed. Where: World 3-2. When: After activating "?" at tile F4 I received no notification that anything had happened. What did happen was an enemy fleet was spawned at tile C4, though it was not visible. When trying to click on an enemy fleet at tile B4 I received the message "Unable to Reach Target Location". Upon trying to move closer my fleet encountered an enemy fleet at tile C4 (not an ambush).
I don't know if this is a bug or not, but if a BB sinks between the time you release the button to fire their salvo and when the salvo actually gets fired, you can't fire any of your other BB's' salvos, until another one get reloaded. (i.e. BB 1 sinks in the time frame described, BB 2 has a salvo already loaded but can't fire ,until BB 3, which was reloading it's salvo, finishes reloading)
I happened during battle after flagship appeared
Visitors Dyed in Red, B3
Slow Motion
and it happened again now
when there's flagship
but fighting is possible
We got another one, but this time it lasted until the end of the auto battle when the prompt of the battle rank appears.
Ok nvm, it came back, this is for Divergent Chessboard (War Archives)
I can see the vortex of the background, but there's no color
idk if this is a bug, but whenever i requested support for hiryuu meta to friends, none of my friends seems to receive my request
do we have any news on devs fixing the stupid bug where if you ever engaged an enemy in OPSI,then retreated and triggered an action that should despawn the said enemy,but it doesnt
this is specially bad in strongholds since the engage siren doesnt despawn as well as "ambush" fleets
Managed to launch a commission without any ships
Figured out that somehow Roon was causing this bug to happen. Idk why or how but when I took her out of Formation I was able to do the exercises and the Hiryuu meta fights. But sad as Roon is my best CA and I love using her.
You're basically asking them to "improve" what's already literally an exploit? O_O
its either fix it,or fix it by removing it as an exploit
Theres a bug where when cheshire sortied with any of the maids
She triggered her mvp lines instead of the "teach me more" lines.
small text issue on London retrofit skill lv9, it should display +0.2% instead of +0.1% to match the final 1.5% at lv10
Found a bit of untranslated text here
it says 20mm auto cannon
gain full barrage fire/ main gun efficiency +5%
Self explanatory, should be curry with its description
has anyone reported yet that treasure fleets spawned by Secret Nodes are invisible?
Game sometimes freezes when browsing gear lab
I've had this problem since it was added
I wonder if they'll ever tackle the issues with the rng generator
tunning samples in akashi's random shop are not discounting the 1 medal that they cost, giving them for free
They cost 1 ESD (Energy Storage Device)
Is everyone suffering from the network down error on the Sandy server.
Every other day. It has behaved pretty well lately but a couple months ago it was awful
I'm on 10-2 boss node right now and everytime the boss spawns everything goes in slow motion except for my fleet movement, suicide boats, and bullets. Even reload time (normal fire) takes longer even though the shells travel at normal speed
Slow motion like when BB fires salvo
Oh, everything goes back to normal after my BB fires her salvo but by the time she's done reloading she's almost dead since so many suicide boats have already spawned
@solid wren I've noticed that only my online friends/guild members get the meta invites. I've been "experimenting" on how it works.
Yes, I believe someone else mentioned it working like that. Only friends/guild members who are online at the time the invite is sent will see it.
I did vow with tiahou but skin is not unlocked
Taihou doesn't have a wedding skin.
s e v e r a l a c t i o n s .
I can't retire my ajax it is at 62 but i can retire my other which is above 70
are you trying to retire a high-leveled ship?
I can't retire my ajax it is at 62 it is not even appear in retire section
Is 62 is high level
Sorry actually it was locked my bad
I found this today
Boss name: Javelin
I don't know if it has already been reported but Glorious' L2D skin has some sort of weird freeze/reset position on her breast area during some animations and it's especially noticeable when moving your finger fast from left to right repeatedly.
oh god not again
Found some more untranslated text, apparently it's for all three parts of her limit break that's untranslated here
Locks up after timer runs down to zero
I dont know how and why but I'm using an emulator to play this. Recently my game is so lag although I'm using LAN Internet
U can go to the memories and check the exact line and screenshot it
oh true one minute
Chapter 3: Five Minutes of Fate
I would've expected "Hornet i'm recieving" to be "Hornet, I'm recieving"
I think a lot of the story lines that were put in early on have those kinds of grammar errors.
Problem with collection on operation siren, i take file in map "Northeast Passage B" but don't show up in collection
My data matrix picked up some modifiers. Purely a visual bug and went away after the next battle
Gold Quint mag torps dont have option to go past +10 enhance. Only gear I've seen so far like this
There's an issue with the Guild Contributions that involves being unable to exchange any of the resources
Trying to exchange gets 'System error: 4Not Ready Yet,' as a message
Problem I am having with the Audio Update, won't Go past 689 and I even tried reinstalling Azur Lane.
Using an iPad today my one of my fleets spawned on top of the ship I'm supposed to escort in Operation Siren. After which I couldn't move it, since tapping anywhere on the grid gave me an invalid input error(error-code: 1). When I switched to one of my other fleets they instantly started to move to the spot that I tapped last.
Also, in general I think spawning on top of anything shouldn't happen.
Thats because it has T3 rainbow, they got lazy, so T2 got no upgrades. Kinda sucks seeing how hard rainbow is to get, and I made a bugreport on it on OPS release, but I doubt they'll change 😦
Stuck on this screen even after redownloading the game
Can anybody spot the problem with these two SR cats because Azur Lane customer service sure can’t.
they got the wrong talents, so what? Don't always expect the right talents to show up on them
Artillery Rookie, Torpedo Rookie, and either Mountain's Tenacity or Destiny on Lime are within her pool and Rookie Officer Battleship, Rookie Officer Union, and Destiny all are within Antenna's.... I dont see anything based on the talent icons wrong
No nobody can guess what your issue is based on that. This is a you issue, not support's.
erm im stuck here
cant walk over the ded mobs square to get the rest of the ambush fleet
F
tried to reestart the game but still nothing works, gess i will just clean the other side of the map and leave
looks like the other fleet could enter and save the day, is this supoused to happen?
still, after i becomed free, delivered the matrix and tried to walk over these guys i couldnt... scarry
My Bismarck disappear in my dock. I locked her so she can’t be retire but I don’t have her anymore. Same thing happen to my friend, he lock a ship but he can’t find it anymore
do you have any filters on?
Just in case but you arent over the dock space limit, are you?
Nope
Only had them "disappear" when going over, no idea in your case then
How can I report it?
/support
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
I sent solom air sea battle, but i forget that we spend the 2 monthly attempts, and now I can´t change the operation
And how will changing it help you? Just wait a couple days... (using the shorter operations is a REALLY bad idea with the limit unless your guild is really small)
is the sequence like this?
got TWO things I'd really like to collect stuck between impassable tiles
welp, super stuck, security activated outside of the reach of the disabling device
and now can't complete the 4 energy matrix cuz one's inside
SADNESS

shinano a bit too happy about standing here
East continental shelf C-Safe zone btw 
this is great
Use one fleet to block a direction. Use a second fleet to get to the middle.
Just saw this but yeah, Thats not Kitakaze xD
Pretty sure ‚by the by‘ is supposed to be ‚by the way‘
by the by works there imo
also anyone else freezing often in gear lab?
it sometimes completely freezes my game for a minute or more when I'm looking at a gear
I didn't get any bps on 8hrs research not single one bps i think is kinda unfair
Only purple gear bps i get and blue bps gear
And it's happened 2x in a row it's kinda u know disappointed
Now im using 12hrs research cuz we have a MT and if i didn't get any bps from tht pls fix it thx
Ship bps aren't guaranteed from free researches. It's tough, but that's how it is.
Nooo
Game News hasn't updated saying the servers are back up, have they? Insofar as I know, we're still in maintenance mode.
Its just preload
Correct, still 1.5h remaining on the estimate
Ummm.....it stuck at the 1st file, why?
The answer is the one post before you
Why is the download tend to slow down at turtle speed at certain %
mine too, what happened..??
Imagine few hundred thousand people start downloading update at the same time
Usually it fast but always stuck at certain pts then move very snail like
the file aint big, it's just the server throttling i guess
Same i got stuck
So, might have already been reported, but I think the history and game riddles are swapped in the event.
Can't download audio update
Dont download the audio and l2d just just yet, ppl are getting slow ass download right now
Including me
same here
if you guys have stuck problem try using VPN
i also have a category swapped riddle
stuck as well, not working even with VPN connected
trying to reinstall the whole game now
nice bug update lol
try set VPN to US region
What's the latest version of the audio update? My version is currently V.191
glorius does not have new voice lines in her skin after audio update
The new ships too
some of them liek kirov
like*
Paid for an item in the shop, got an error. Tried again and it went through. Got double charged even though the first item didn’t go through
is the problem still there?
Yes very bad
I bought the lucky back.. payment when though.. but I was not credited "error: somthing about time?"
the pack is still in store though it was 45 AUD so OOF...
Same issue with the Lucky pack here.
I'm done with the update but can't enter the game
😩
same here but lexington 
Send an inquiry, i also had the same problem, they double billed me, i assumed i didn't buy the package at that point, so i didn't know i got charged for the first package
same, i dont usually have issues with the pack either
send an inquiry to them
just email support?
what's the address?
if you bought the lucky pack or something form teh store and was told there was an error and to please wait, just wait. i came here to find answers and the pack just appeared in my mail
/support
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
@zinc drum @cobalt nebula
yeah ,follow that^
Just came in the mail, all good!
Still waitin on mine
@daring jay thanks
i bought it 2 times and got an email that 2 times was charged. do i get now 2 packs?
yeap, better seek refund from apple
Kaga is javelin ? XD
no placement limit on the new train furniture. You can place infinite trains on the dorm and crash the game.
update: reinstall did worked. Game is running fine now
Is Kirov supposed to have a voice? Cause I see a cv for her but theres no voice lines?
should be "10 times" for all these missions correct?
If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at al.cs@yo-star.com or alternatively using in-game system at Settings > Help > Contact Us.
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.
Anyone else have a Glasgow bug that crashes the game when she says a certain line?

Is anyone have a problem with Kirov voice? like.. she's mute
Anyone cant play A3?
Game doesn't let you fully skip the dialogue during events, it only skips up to the point u have to choose an answer, if I askipped the dialogue why would I choose an option, I skipped it, I'd have no idea and no context regarding it, so make skip a full skip.
So how can i play A3?
this isn't a support channel @teal falcon
.
Wait what? I already did.. more than once
so u cant play A3 too?
oh. it alr have an update more
I played it, completed it, 1 more time to clear it but cutscene in memories remains locked
Well not A3 but C3
it's fixed in newest update
it's after update, but let me go through it once again
okay, after update you need to fight boss again to have it in memories
Kirov's voice not playing
yep
They still havent fix those slow updating
In sovetskaya belorussiya's mission reminder line, 'sure' should probably be 'surely'
Also her intro should have 'Sovetsky' instead of 'Sovestsky'
I think it was in A2 or A3 story. Option text is not in English
Somehow this "locked" Scene is showned 2x after I beat the boss 2x
doesnt have the equipment
I... In battle during Khorovod A2, randomly got some message saying "Not Ready Yet" and a 4 with either ; or : next to it. Didn't hit any buttons to make it pop up, and it didn't affect my battle... just idk how it happened and couldn't screenshot it in time.
Dunno how to replicate.
I've had that happen during Operation Siren before. In my case, it happened when my four groups entered a map. I went to tap a spot to their right and got the message repeatedly, so I went left instead and it didn't say anything. Eventually, I switch to a different fleet and it allowed me to go right just fine.
Wrong Name of a ship "Gremyashchy" = Гремящий, not "Ремящий"
Where do i complaint abt failed payment?
I bought the lucky pack, already charged, but the pack still in the store not in my mail. Should i wait or contact support?
i dont know if this is a problem or not but my Kivrov doesnt talk
ive already tried to fix the update and restarted the game, still doesnt work
It seems not only us
The patch notes say she didn't get a voice, but it's a bit confusing because in archives she has a CV listed
And the rate on event build is broken, 200 cubes only rusiya x2 and kirov x1, is that for real? On my acc though
ok thanks for letting me know
@wraith ember i restarted my game, and the pack in my mail now, maybe just need to wait for a bit
Really??
Wait.. i'll check
No new mail for me...
🇫
Lemme go for support cs then
infinite loading, cannot buy any gems
it say at the end the payment is on progress but i didn't buy anything
any advice ?
Relogging
Seemed so many bugs here on this russia event, from lucky bag didnt show up till 260 cubes only 3x rusiya 1x kirov 1x murmansk... i guessed...
wait i need help really badly i just logged on after downloading like this weird super small update (after the event update, already downloaded that) and about half of my ships are now missing. My fleets are empty and i dont have them in the dock.
EDIT: (moved from tech support) i just re logged and i think the ships have all returned (i think) but i promise they were completely gone on the first log in
Somebody explain this
where are the Glorious skin voices this is a bigly bug
why is speed lag frames still here
So do i need to clear those stages 10 or more times?
should be 10 times
Even if it isn't the count 0/10 doesn't represent the x times clears which is the important part in the screenshot
Are the ships those require at max limit break? I remember one time I did it only to realize someone wasn't fully limit broken and I was one Gold Bulin short for the cost.
Why didn't they go with the new "defeat the boss" layout and copied the old outdated italian event text :/
Still not the point for example on the hornet one it says 11 clears but it says 0/10 when it should be 0/11
No, 10 is the intended value.
Did you read the text? I mean why it says 11 if the intended value is 10
Why would it say 10 if the intended value is 11? (But the intented value IS 10)
And that's precisely why it's here in #bug-reports
Apologies, I misunderstood. I didn't see the 11 in the small text, was looking at the counters above the completion bar.
In fact, I just realized the others say 12 and 13 below it.
Kirov doesn’t have any voice audio even when latest audio is downloaded and restarted multiple times
While these prices are beyond reasonable, i feel i must report them here
Kirovs voice isn't going to be added until mid-March
nvm they updated the schedule at least for JP and its coming for them on the 26th
not sure if EN is gonna be the same
Is just me or Kirov is actually doesn't have voice?
Can't open it 
check #game-news instead since that link leads to there
Ah okay thanks
ive been getting a game breaking bug of where my game every 5 to 6 minutes will crash for no apperent reason and this only happens in loading sesions or loading screens where it will either crash or freeze and the only way to reset it is to retsart my game. so far ive toyed around with settings on my laptop and on aL but nothing has seemed to work
has it been reported that doa kasumi has missing ghost guns?
WTF!?
@knotty zenith that's debug menu or w/e you call it isn't a bug
Oh
for the spent 250 cubes, not a single event ssr ship fell out
/logmode
How to activate debug mode :)
pog
Was her face always cut off?
I looked a bit on the known bugs and bug reports and i didnt see this so
My weser is sr, essex ur, yukikaze elite :')
you could try a asset repair
not for the same ships, but everytime i start the game some of them are messed up
alright, thank you~
go into the settings, click repair, and select assets
this seems to have fixed it. thank you ^
is that a mistranslation in the event? its asking me bow types and count bow type as mistake
"Now" = "Not"
My fleet has been spawned in an allied convoy and is now unable to move
So the preview showed the train, the train is a dormcoin item, but its missing from the set lsyout (along with several other items)? Doesn't seem like that's how it should be.
i don't know if anyone else got this, but Naval Curry are still called Dumplings in my game
One of Prince of Wales' secretary voice lines seems to be missing "a"
I'm pretty sure bulbous bows are a ship bow type
On cargo ships and the like today
Unless I'm reading the question wrong this seems worded poorly
I know its been reported before but im wondering, will the valentines gift bug be fixed retroactively? it kinda defeats the purpose of setting the secretary you want the gift from, only for the mail and the gift itself to be named incorrectly.
its a nice in character mail from Cheshire that gets ruined because the game tells me its "from: Kitakaze"
It's typo'd. Now = not.
restart game
Wasted 1500 and 2 cubes
desync issue
go to depot and sort by time joined
The one that's been finish
The Starter Ships are still missing from the "Has Retrofit" sorting selection. Might be missing others too, not completely sure.
I have a problem, what should I do, I already cleared the cache and it is not fixed
Are they fully retrofit? It only shows ships that have upgrades left
Oh, if the sorting distinguishes between fully retro'd and not, then dang, I didn't know they went that far for that sorting function. Neat. 😮
Forget my problem and I solved it, I deleted the game data and I reinstalled it from scratch.
@rocky willow
game crashes if i leave it on the dorm screen for too long; probably a memory leak
also prolly because they can't edit messages after they're sent
So uhh
East continental shelf B-Safe Zone Akashi is literally blocking access to the siren fleet behind her and the terrain/currents also prevent access
something like this
(marked spoiler for event story) i think there's a typo with "could." I think it should be "couldn't." Apologies if it was reported elsewhere. I didn't see it in a quick back read.
since there's a bit of a running trend of spelling/grammar corrections here, i think ||"falsehood" would be better here; "falsity" is very rarely used in english||
i mean it lines up with the structure of the sentence sooooooo
excuse me, but why this keep happening? do anyone know? my network is completly ok and i can't log in into the game
I encounter this problem whenever my phone goes to auto-lock when in game and reopening it freezes the network
Restart the game should solve the problem
When it gets really bad for me what tends to help is to force stop the app through the app info menu then open it again. At this point i dont think it is a bug but a flaw
tried many time still the same
Try closing it this way first
Hello fellow commanders, i want to report a game bug a have in my account, so before update is begin i'm in the middle of operation siren in-game siren mission where i go to to another map through portal, in the map it's like a puzzle that i must bring a matrix to the right place, but i realized there will be an update so i left it 1 hour before update start, then after update i comeback to operation siren, but something happen, after i click 'return to map' there are screen text like usual we must click it to dismiss it, but in my case the screen text is only re-appear even after i tap screen many times or just tap 'skip' text, i already try to fix this bug like go to settings then click fix assets and try to clear cache and force stop through android app setting, but nothing change, if anyone know how to fix this pls help me, here is my Screenshot bug, that's my bug report. CC : @rocky willow
Yikes. Might want to ask around #tech-support too see if they know anything about it
okay thanks for info
is there any solution why got this happen?
just restart the game
gonna try first 
currently no more white screen..thanks for the solution , was close the game before server reset, then open back turns out with this issue sometime...got any details of why? 
Error in description, should be Gnevny class
Hello! For some reason, when i select theme i bought, it wont use all bought decorations
Here's theme introduction in dev stream
I tried to apply theme, but it won't use all bought decors
the oath ring as reward for having a 100 affinity ship is only awarded once through the rookie mission
Nice placing, nyaa! (Southeast Ocean Ridge B)
I've become convinced this is to require players learn about using fleets to block movement tiles.
During OS Victory we don't have Receive EXP i don't know What's going on
Guys something wrong with my u-37.its like stucking.the other fleet like kaga have moving like floaring.
why don’t they fix it? I also need to restart game to reconnect or reset daily attemps.
also, the chat doesn’t update properly anymore.
they seem to have added automatic clearing of old messages at some point too. perhaps servers overloaded and this is to save bandwidth?
Use one bug to avoid the other one? I hope you understand, that it shouldn't work that way.
Okay I know building ships is rng but 60 cubes and not a single event ship is ridiculous. Could there be something wrong with the Amagi server and it’s drop rates?
wrong translation on "is now" is actually "is not"
Why does it say that light cruiser can’t equip this gun when Pamiat can equip it?
Pamiat have dd gun mounts after retrofit
Reno, San Diego, Dido, and Dido Muse can equip it and they are all CL
cause they can have both mounts
And Sirius too
yea sometimes D3 seems to screw up when it comes to points
or drops for that matter
Uhmm....
Was fixed after restart
I don’t believe the ships-blocking-ships is a bug. At least it doesn’t feel like one. You have four fleets and puzzles, it makes sense.
In any case, it’s a solution, even if its unintended. Since the placement problem likely won’t be fixed for a while, don’t dismiss a work around.
the name of the ship is spelled incorrectly, the letter (g) is not.
Can’t input daily guild contributions
I will put this here
Encountered the mysterious merchant 5 times now on Caribbean C, still only counts as 1
did you talk to her
Nice Bug
The loading with manjus (as seen in picture), is disrupting my gameplay. At first, i thought the problem was my internet connection. But it happened again the 2nd time and i checked my internet connection is stable at 15mbps. Help? Avrora server
I've been having nonstop connection issues while doing Operation Siren strongholds, I cleared a siren node and it disconnected and when I reconnected, it just froze on this screen and I had to restart the app, its not my Internet causing the issue because everything else works fine aside from Operation Siren
Hello there, i have problem regarding the exercises, i am on the captain rank and cant go up ranks because the exp bar its frozen at max level, i dont know why its a bug or other thing, please help.
higher ranks have points and placement requirements
So its not a bug
nono, if you read at the bottom of the image, it says that you need to have 1050+ points and be 1000 rank or lower
seasonal = points
current rank = rank
yup
attempting to enter Akashi's shop at sea from OS before resetting after midnight caused invalid order/network reconnecting/crash
is this known?
note: happened in a node I opened trying to burn AP
I can't change my contributions, the same error always occurs!
log off - wait for at least 10 min. - open the game
I just suddenly lost over 4k oil without doing anything but guild contributions and commissions. Logged in with almost 8k oil now I’m at 3.8k
Did you buy the OPS Data Logger (and then gained 800 oil afterwards in comissions)?
I haven’t done anything in OPS since yesterday. Had only just logged in 10 minutes before
Actually it looks like I accidentally purchased that last night before OPS reset. Major L there. Thanks for the help
Text of the riddle is not complete
I feel like that's because it's been offset by the answer cooldown.
Cuz I had that question and I don't remember a text error.
I need to clean zone next to port to access it, I have 5k oil sink, friend doesn't need to clean zones next to port
Did your friend finish the OPS story?
it looks like the curry name still essex dumpling 
I took the picture after the answer cooldown but the problem was there before.
Oh, huh.
Looks like I was wrong. The tag leaves enough space above the question for the cooldown... but I'm looking at the question on my game and there is nothing missing. Might be spacing or something, i have no clue.
don't know too...
I bought the operation signal thing to unlock all map but they’re still locked
restart your game
This may not be a bug... But I don't know where to ask... Because I didn't finish Chapter 4 until now, my Operation Siren didn't reset... Is there a way to solve that or I have to wait an entire month...?
yeah the restart cycle starts once you are done with chapter 4 its not a bug






