#bug-reports
1 messages · Page 134 of 1
And i was just about to start on D3
i stil can’t access the game 😦
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
Welp i cant post le Log here but i cant Get in Sandy Server again. Was okay few mins ago
It seems Sandy retro finally count toward frame point for me. Is it already been fix for everyone?
Well, bye bye daily SP stage. I've missed it for two days now. I'll just hope the avrora/sandy comp covers that
anyone else can't get in SP?
Don't worry, we're waiting @foggy dove :D
@calm finch Should have been one of the major fixes of this patch yes
@honest hinge same here
Is the pvp fixed yet by the way?
so i'm just asking out of the topic here but will you extend the event time?
I can confirm San Diego retrofit for mission has been fixed.
No news about event extension
guys who else can't seem to get in SP???
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
not being able to access SP is related probably
So there is no maintenance for Sandy? But I can't login though.
I dunno if someone asked this yet. Amidst the extended mt, is there a plan to extend the event duration?
2nd event to have login issues after launch. Back to back major events.
So may I know how long should I wait to login again?
5-10 minutes should be a good time frame to try to relog
please dont try too often though
Wait for the Traffic to slow down and it'll go back to normal hopefully
Same can't login too on sandy guess must wait on another hour
Tried that. Now getting network error. :(
Is avrora supposed to be down right now
But I still don't do my daily missions and hard mode though. No compensation for that?
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
Server is clogged because everyone relogged after patch
Sandy server is broken, keeps saying I've time out and sever issue, if this keeps happening, they need to resume the maintenance on the sandy server
The servers were up for a considerable period of time
If you weren't able to get in, can't do much
Only me can't receive 10/10 level in Z23 Teacher "event"? Her "event" is stuck on 9/10 with COMPLETED missions...
Wait till tomorrow
the missions unlock daily
i cant get my daily point reward after that stupid patch
please no comments 
Hmm
Prob just lock the Channel Kawa? They can't seem to read 
what is the patch about btw
i was gonna say to lockdown the channel but since the events are new, i'm afraid if there's an actual bug coming. people just need to read and scroll up for what ender said, it's not even hard to do.
we will not lockdown the channel as it is not required
@bold cliff Reno VA adding, sandy kai not counting for chat border, airstrike soft locks
Is avrora server down I'm having network/ server connection issues
Pls give sandy and avrora more event period time
Sandy server is also down, i cant grind event. Please send halp. 😦
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
Is Taihou really in the special construction pool?
yes
Ok np wus just wandering sence the update accured
The server is busy though
For thoose who say "Avrora down" - Its work slowly fine, just get your time in line. And I only now mind about fixing Intrepid's skirt on Main screen.
Just hope for extension of this event for Sandy and Avrora. We lost 2 days already.
My msg says network and server down
It took awhile but, I was able to login in Sandy just now
2 days SP = 1600 event currency= almost 10x D3 reward
But taihou being in the special construction pool is really a bug or was it intentional?
Ummm does avrora get sick again?
taihou is added intentionally
yuugure available in retro mode, but for several people accidentally retire them, its gonna in permanent pool soon?
she already is perma iirc
@bold cliff don't exaggerate, you could only have done sp once, it unlocked today
so taihou is permanently available now? nice
Wait Taihou is permanently added?
So sandy seevee cant acceess??
Taihou is perma added yes
Avrora says network error
750 event points from dailies, though
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
Excellent! The Intrepid facial expressions charts got put in, finally. Guess that's wut that forced update was about then.
Oh nice thanks for the update
What will happen for today's hard mode and daily missions? And the points grinding?
@foggy dove got it, thanks
devs better give us back a lot of event point, useless hour of waiting
And dock expand👀
please keep comments to a minimum
this is not a discussion channel
this includes talking about compensation
We'll worry about compensation after the issue is settled.
I'm getting connection failure in game
and to add onto that, all concerns about compensation have been relayed to staff, this includes your concerns about points and dailies
This is like sweeping water while it's raining 
If you were unable to complete your dailies while the servers were up for quite some time, I am sorry but you will have to wait and see if there will be any compensation regarding it.
As mentioned we already have relayed the concerns.
I had already logged in again after the update and just got kicked from middle of a battle on Sandy, able to log in again though.

No rollback in this event for Sandy and Avrora right?
Is the fog mechanic supposed to remain after threat level is safe. Seems weird cause all events with gimmicks have had them removed once clearing mode was unlocked.
I wonder the ships that i lost in the rollback i wont get them back?
@civic pewter #gameplay-help for such questions
@zenith crown please refer to the pins
Does sandy got detention again?
is avrora down again?
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
We're not asking for logs at this moment, thank you
If you still have them, feel free to DM us
Can't login to Sandy here, but able to play the game about 5 hours ago.
taihou in special build is it true or just a bug?
Fog remains after threat level safe.
did you consult #gameplay-help ?
Is avrora down plz let me know
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
Oh thanks
Guys, Sandy and Avrora are too busy right now, don't panic, devs try to fix all problems, just wait
Guys, Sandy and Avrora are too busy right now, don't panic, devs try to fix all problems, just wait
@sudden oasis wait for another darn day?
The server was up for quite some time (5-6h)
It was only the patch that happened about 2h ago that things messed up
Since people were forced to relog
Servers are available to login and play on it, but servers are too busy, so u will have long "loadings"
Don't think everyone is in the same timezone so up in the middle of the night for some people
Guys, Sandy and Avrora are too busy right now, don't panic, devs try to fix all problems, just wait
@sudden oasis come on
So, servers are ddosed by players again?
DDOS might be an extreme word, but yes, the repeated log ins can cause it
Also, please refrain from unnecessary comments
Some people use auto clickers, so, it become an ddos
too many people trying to log on = servers can handle it and kill themselves
Is the maintenance for the upgrade of server happening later?
No
can't log in to avrora
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
sandy server is still dead as a dried out fish
Avrora fine untill u go in PVP mode
sandy can't even get in
It is not fine
I like how the server was working just fine, then one little small update just messes it all up
We don't need you to comment
Im patiently waiting for almost 2 hours
Still, nothing improved over the last 2 hours
Same issue, cant login
Apparently, I get some sort of false notification from my Academy every so often. I checked everything, and when I get back to the main menu, it will pop up after a few seconds again
Network error Avrora
network error avrora
Huh, tried to post screenshots of debug mode. Guess that's been disabled? Sandy btw
Have been playing all day, from like noon. Stopped an hour and a half ago.
Update, dead.
dont need to tell us multiple times, we are aware of the widespread login issues
please try logging in in 10 minutes
Kawa, for every 10 minutes i failed login what should i do? Another waiting?
And they don't explicitly need log mode SS's at the moment
try again in 10 minutes again
whoa it's working blazing fast now, no jumping manjuus
can we get more servers so, that could've be of use as a way to prevent overpopulation in certain/meme (sandy=
) servers?
So they fixed login issue and we need to wait to login because of new login issue... Nice...
PvP also can't be finished because of infinite loading
Can't login again in Avrora
just try login every 10min and try your luck :v
HERE WE GO AGAIN~~
It shouldn't be like that though :(
keep unnecessary comment off this channel pls, and refrain from flooding the channel
Here we go again
uhg! Avrora what is happening to you?!

please keep comments to an absolute minimum
this is not a discussion channel, commentary adds flood
please try logging in every 10 minutes if you fail before
thank you all for your patience, we hope to get everyone back in soon
they should just do the server maintenance already i rather wait for maintenance than trying to log in serveral times
Ok, ill be back in 1 hour to report my 6x login luck
you dont need to attempt to login, you can wait without trying 
we do not need them atm
So I think there is still a problem on Sandy for pvp. Thank you!
Still cannot connect to Sandy
network error again...
login issues are known
why am i unable to send screenshots of what im getting im not even getting the manjuus im getting "Game server not open"
because the issue is known
they disabled it most likely to avoid channel be flooded with "Network error" pics
we dont need people sending the same picture over and over, let alone "server is down" 
pictures flood much more than text does
its been two days now and this issue is causing avrora players to miss out while lexi and Washington go on unaffected and sandy gets some semblance of the event
that is not entirely true
but again, this channel is not for discussion or talking about compensation 
we understand this is very annoying and ask for your utmost patience as staff fix it
i still think the devs need a caffeine fund
I do understand its just lately alot of people are getting very frustrated and have no way of knowing whats going on we all support you but avrora server has heard nothing in regards to this. sandy server has had a tweet saying its going to have maintenance but no communication in regards to avrora we just want some form of communication
ahhh same as yesterday can get onto sandy but it's lagging like crazy LOL
When will the Monarch lines missing on IOS devices bug get fixed? That bug also causes crashes from time to time
..........ok
we dont know @ebon pilot
is the network error bug is still happening, cause it still happening to me and acc in pretty cazy form
yes it is
it seems that whenever i tried pvp, there always a connection error
Yep cant login again ;-;) i miss my wife taihou
Network Error again
4 manjus dancing lol
Sandy SRV : Network Error issue return
login issues are known
Do the devs still need log mode screenshots? If so, where do I post them?
they are not needed right now
in the case they are needed, images will be enabled here and they should be sent here
Since tech support is closed, I'll ask here...
In AiriSDK login native callback dump there is "BIRTH" field. Do I need to somehow fill it to maybe get a birthday present or something, or is it just useless?
So is the Monarch voice lines issue a known bug? I remember mentioning it a while back and got no response. Do the devs know about that bug? I just want to be sure
doing pvp that crashes the game and puts you back into homescreen a known bug?
The server crash again?
will we be receiving a update on the matter the sandy cult server is going into full meltdown and some going as far as to telling others to uninstall permanently
Sandy here
Sandy is dead again
yup, Avrora dead again
😭
Why do the servers always crash every update
we are aware of login issues
Guys, just read up a little bit, and you will have answers to majority of your questions. Seriously.
please standby as devs fix the issue
they are working as hard as they can to get the game running smoothly for everyone again
Good luck to devs, more patience to us...
Can we get a Siren capture event after this one for amendment?
Mt again for sandy huh
Wasn’t there going to be maintenance for Sandy at 1am?
The maint was canceled
I can't play on A3 event map
@fickle dagger can you stop asking about siren events every time. We don't even take suggestions for events.
@foggy dove I can't play on A3 is there something wrong about my game?
Probably related to the server instability
Do I have to do something about it?
https://youtu.be/InDbi0UAsLE
Sandead again
@foggy dove having login issues again in Avrora server
Can't send debug menu screenshot for whatever reason
Why sandy have this much error..
@rancid sequoia we do not need debug screenshots atm
K
bought gems and got dropped from Sandy and now I can't get back in I just wanted Reno
hi ive tried 6 login attempts for the last 1 hour and it didnt work, 1 per 10 minutes.
logging in every 1 hour also didnt work.
I have not been able to log in for over 48 hours at this point.. My ships miss me and I them.. 
@foggy dove well I take my chance, for Siren.
I'll wait that sweet gems compensation once this over.
Please refrain from pinging mods for things like this.
They're busy enough as it is.
It's happening again. I can't login. I'm in avrora server
I'm answering his statement. Fair reply.
Staff are aware, read up a few messages before sending one people...
but skreeeeee
well shie- 
The only push I did in this channel is commentary. Well, good luck mods.
oh okay so it's not just me who can't get in again 
Can't Log in again..Network issues
It's known...
Avrora SRV : 400 ship missing from dock - how can I report that ?
can u send a screenshot?
oof 400 ship
Mad props to kawaa for maintaining sanity through this and previous messups 
I relog and they [ ships] are back in my dock - I have a heart attack for a moment !
I think I reported this here yesterday. But I'm still getting "Network Error" and I can't login. Its been like this for the last 24 hours. I'm on Lex
there are login issues right now
Do it faster boi
Also, just as a side note, I'd like to report that it took roughly 5 or 6 reloads of the game to log back into Sandy.
Bug
Chào tùng
Is there going to be any maintenance for Lex?
please speak english, thank you 
@modern zinc there are not any maint announcements for lexington atm
I have no clue what to do. I reinstalled the game three times, cleared caches, repaired the game, restarted my router and my device. Even tried on Emulator. Nothing works. Every other game is working fine.
there are login issues
Just a bug
it is not on your side
How many days it well go like this. I can't login for 2 days
@frosty gyro i know its off topic but still you guys deserve the praise for your efforts
Ladies and gentlemen can we all give the staff a standing ovation for thier attempts and working in this pandemic risking thier health lets show our appreciation by not logging on and spamming lets give them a day of no traffic so they can resolve this issue lets all relax and play other games
I got rollbacked and my 3 build ships are vanished, so i did another 3 builds
And then i got u81
In this case, can i get my before-rollback build ships or not
And what will happen to my after-rollback build ships
I wanna know
We don't have any info on that
Thanks for answering and then i will need to wait maybe
had a bit of trouble logging into Sandy, finally got in. im not sure what's going on still with the new update, but again: hope you guys are doing okay. it must be rough on yall to encounter this issue continuously. stay safe!
Is PvP already back to normal?
no
OK..
So most of you guys can log into Sandy but still lagging?
lag is still prevalent as for most logging in, unsure
Logging in is still so-so, as far as I can tell. Some people can, others can't. Seems to be mostly clearing up though.
is it safe to do gem topup or make gem related purchase?
so in regards to the rollback issue, i saw the announcement intern-kun made. does that mean that everyone who had a rollback get the ship(s) they lost via mail, without penalty to cubes?
Nevermind, just logged in 5 times. Worked perfectly every time.
Logged in but still unstable i think
Will return the rolled back ship.
thank you! hope you're staying safe and doing well, Legion
Special Construction has Taihou on the banner. Is that an error or was she really added to the pool, because the patch notes don't mention her.
Is it okay that I'm still logged in Sandy rn?
Is it okay that I'm still logged in Sandy rn?
@opal burrow + for me. Server on maintenance?
Was able to log in Avrora as well
i'm also currently doing some runs and haven't been kicked out or anything 
I got logged in to avrora fine and can still play
Reno still no voice?
reno should have gotten her voice
mt today or tomorrow?
if it helps any for me Reno has voice
did you update the voice data @buoyant hemlock
er is avrora really on maint? im in game and playing stuff should i log out?
@foggy dove before the small patch yes after small patch not yet , didnt check . was it added after small patch?
There is taihou banner on the special pool. Is it wrong banner too? Like sirius one? I pulled it
#known-bugs @rough bane
taihou is permanent
taihou is in special pool
it's intended
and reno's va should be inside
Reno VA is okay lol
But there is no mention on update billboard
ill check again after maint done i guess , if its still gone ill reinstall game
Anyone already get taihou from special pool today?
Are maintenance started?
yes
Why?
yes
@foggy dove just asking cuz i could still login 5 minutes ago and do things
ok im having a new issue im trying to reinstall but Azur lane wont get past 73% its been stuck at that for 3 hours
I restarted the game and can still log in to the server.
Is it still not maint time yet? Sandy server here and can log in just fine
We don't know, but it works fine so...

oh FFS
On a diff note is the submarine siren bugged? In map i mean, no matter how many times you move, she never comes after you
no intended
if there's maintenence going on why can we still log in and play?
Why can i still login and play if maintenance have started? 
we're investigating
@unborn night for me on C3 I was in auto and clicked where her shots were coming from and she appeared though not sure if you mean she doesn't shoot either
those who are logged out on sandy and avrora could you guys try logging in now 
works fine, avrora
I'm able to log in to Sandy perfectly fine
Got in without a problem, trying exercise now
Avrora
exercise working fine on sandy
PvP appears to work fine.
I've been farming for some time with no server response delays between actions
Everything appears to work fine and smooth for me on Avrora. No rollback as well. If anything will happen, I'll report without delay.
thank you
maintenance ended?
SANDY LOGIN IS SO SMOOTH
HOLYSHIT ITS AMAZING
Maintanance?
Negative, try
Same
I logged out at 2am for the Avrora maintenance, but saw that some where still in the server, so 20 mins later, I hopped back in, and no lag, and no errors
Also no rollbacks occured
sandy server is running very smooth now, even better
Tahou is real in gacha ?
Is anyone said about untranslated skill of submarine boss in A3 ?
but what if that was from anniversary and someone was just extra late 
we do know about it
thank you for the compensations given, however i don't see event points on the attachment, is it planned to be given later?
yes
Is it safe now? Or do you guys need some more time for testing?
glad to know
it should be safe now
Thanks very much to all you guys for your hardwork! Hope you get some well deserved rest now
Could i play or maintenance still going?
Just wondering because there no announcement about maintenance ended
bug-reports slowed down got lifted.
Do you know why I've this? I do the update and my mail box is bugged
sub siren ability not translated so is it in #known-bugs yet?
Yes it's known
ok
thanks
Not sure if this is a bug, but in B-1 there is yellow siren among blue ones
its normal
She is having a phase
Why is essex low HP line on chinese?
checking everyone voice line is a pain reeeeeee
I dont think so
Oh no not another patch
That's why I'm checking 
Z23's skin 'Philosophy Sensei' is missing a voice line (Main Screen 3)
Hi want to ask if the avoura and sandy maintenance already began or finished?
They're over
hey i had a question
so i mentioned that i spent 80 for gems that were never deposited. i sent an email over via helpshift, and received i think an automated message that asked me for my UID and receipt - all of which were already attached. i was just wondering if that's normal or if i should reply to the email. thank you!
It's normal, you can wait
cool! can i expect to hear back within a day or so? you guys are probably getting a lot of emails at this point haha
Okie thank you @foggy dove
non-stop working?
got it, thanks thanks
my lack of ability to delay gratification got the better of me, and i spent another 100 so 
its just on the infographic
Doesn't that just mean that those ships are build only
Since Bremerton is droppable and in shop exchange
But this make I didn't have a chance to get one of them in this event
before the maintenance the problem was already there
I've spent over 100 cubes, but don't get none of them
It is my first time writing in this server, and I would have a question, how long does the support system take to answer?
Never got them all
i was told the rollback issue is being dealt with, in that any lost ships will be sent through mail
Thank You For The Answer! 🙂
ender really livin up to the name and endin lives out here
You're not guaranteed to get all of them in X amount of cubes
No @foggy dove every event I definitely get everything
that is just RNG
No there's no such safety net in place
@graceful sleet It's just luck, rng
It means you were just very lucky all this while
but in this event like never before
Getting everything in 50 rolls in multiple events should be considered EXTREMELY lucky actually
@graceful sleet i can tell you rn, i've rolled about 150 cubes for taihou just now and got maybe 1 SR that wasnt even her. it's RNG, my man
No it's just rng
You were VERY lucky to be able to get them in previous events that quickly
There's no system in place that guarantees you everything after "X" amount of cubes spent.
what if it's really a problem, it's not about luck? how much more must I sacrifice
No it's not
If there really was a problem with the build it would have been noticed far earlier and reported on other servers as well
It's just that your luck has run out
I got 3 ships from event build, so everything is fine with droplist. It's just you wasted all your luck
if that's what you think, okay
200 cubes, 3 Takao, 2 Atago, 1 Enter, 1 Prinz, no Taihou. Big F RNG fucked me once more

@steep adder relatable, except i only got one Prinz, and i already have her MLB'd
Ok slightly higher than 0.5%
Same
But yeah
Luck is just that, luck. Considering the rates are legally mandated to be accurate, I can't see the devs risking the wrath of the government just to screw you out of a ship
after spending 150 cubes so kill me amirite
And as far as community gathered rates go
so how do I remove the label "pick up" is it?
the build rates are accurate
comments to minimum still 
Just asking, will she be permanent there or just for some time?
Taihou is permanent
@buoyant hemlock known
Aight, thanks
oh okay
@graceful sleet you can't, it's hard edited onto the graphic
word of advice: go for the events first before picking up tai lol
taihoe will eventually show up though hahaha
Actually tosa was that line even voiced
Um so taihou is in the construction pool?
yes
yes
Is it a bug or not?
it just wasn't mentioned in the patch notes.
that was error on staff side 
Logins are safe now I assume ?
Should be, go test them
Should be perfectly fine
In Sandy safe, for now.
Have no idea about Avrora but I could vouch for NUMBER ONE SERVER IN AZUR LANE
God Bless Sandy Cult

Essex cult here :p
I notice that you cannot increase/decrease game audio volume in increment by tapping on the - + now
Avrora is working for me
restart the game, you probably ran out of gold
Going to ask here, Is it a bug or just a broken phone? referring to my older post in #tech-support
https://discordapp.com/channels/456397991847395339/488684387932700672/693409943642046485
could you try reinstalling again?
so is the mainscreen music being played during combat a bug?
or main theme music i mean
when siren pops up diffrent music starts
@mortal lance just to check what device are you using?
@foggy dove Samsung S9+
@subtle pebble no assuming you mean the "event menu music" then it's fine
I saw B3's boss skill is still in chinese
@foggy dove no
were you installing directly from the playstore?
yes, usually i wait for the download to complete, but now it is instant no 4+ gb of files, it seems like it downloads the files through the app itself
U don’t have space in your dock
I’m not sure if other people are experiencing this but Glasgow has no voice on my iOS version of the game but she’s voiced on the android version when I open it on Bluestacks
Does Taihou in Special build?
@fickle warren yes
Are you update voice ?
@versed hemlock You can restart your game and it will prompt the usual “not enough dock space” screen where you can ether sort, enhance or upgrade
Thanks you
Does Taihou in Special build for limited time?
No, she's permanent.
Yay
thank you for fixing the Server's, I hope they focus now on rollbacks
D3 boss skill is untranslated
known
is it? i don't see it in #known-bugs
oh i see 
has the B3/D3 Sandy Kai clear for 300 been fixed? wasn't working yesterday
it should be
awesome ~ many thanks
where the enemy bos and the other? enemy on this stage didn't come out
restart the game
only to get server maintenance
Hi is the amazon retro supposed to have two aa slots? I finished the retro and still have torps. Thank you.
The AAGM +1 means having two of the same AA gun in the slot that you equip it in - not two equipment slots, and the Torpedo Mount -1 means that you can only load 1 salvo of torpedoes at once, instead of the default two, and not complete removal of the actual slot.
Helppp i can't login with facebook server warshington . 
@feral brook try relogging into your FB
could you check if your FB is having any issues
Guys why my events stage start back to normal?
Atleast i finished on A3
Also I lost the point events, 0 points.
Are you on avrora or sandy by any chance?
Yes
Then you unfortunately have gotten a rollback
While the staff are able to return things like ships to you
stuff like event progress is beyond their capability
Oh no
So how about this one? I doubt to roll. I know i lost one my interpid but thanks to return 2 my Reno.
taihou is permanent
Greats, thank you very much.
could you check if your FB is having any issues
@foggy dove yea i try to check my fb but can't login
As in you can't log into your FB?
I can't login the game, this error keeps appearing since yesterday
can recovery my account
?
Lexington
alright lex should be stable now but we'll let the staff know
Baltimore dont want get lvl 10 skill (dont let me start)
Thanks ^^
just logged in, any news about the rolled back accounts?
See the pins
They should know what you lost (if anything), but haven't announced when they're sending out the missing ships
nice, now i can play the game without worrying my lost ships
been out of discord and game, i heard taihou banner was added as a bug? what happens to players who rolled and got her?
No it isn't a bug
i see, gonna log in now to see it myself thanks
Anyone else seeing the siren sub with cn/jp skill text
known
ah alrighty
Ok i fixed my issue, just had to install it from other app stores
/rollback
If you've been rolled back, please wait patiently as the staff will be sending to you your lost ships by mail. You do not need to contact them for this. Please be patient, thank you.
I ask is this a bug? I play sortire map and try exercise got restart loading screen same with Event Ryujoo
What? I don't understand
Sorry its my english bad
wow it's chaos here :3
I sort the map shortly and suddenly restart itself to the main screen
I am not out from game and restart itself
The Quick Retire Feature doesn't seem to grab all the ships that can be retired.
Either only 2 or non. And especially doesn't like commons
This doesn't quite add up
There should be Bremerton not Intrepid in the patch notes
known bug
@sour shale It has stipulations on who it picks. Such as: needing a locked dupe of said ship in your dock, that's not lvl 1, and it won't pick any ships that're in any form of fleets
@storm axle sorry, I don't read everything in every channel
typing error
is there anyone who rolls arent working normally(?) Just rolled again x10 and didnt get a single event ship, while getting Ilustrous and Takaox2 in the last 20 rolls... now sitting here counting 66 rolls and no event ship.. it cant be rng anymore
Wow, that sounds kinda unnecessary, as you probably don't have a dupe of it for a reason... The other 2 are okey though.. Personally I'd let it pick any non-Bulin/Purin with max Elite rarity instead.
Otherwise that feature is fairly useless as I don't have most of the commons anyway
It's clearly RNG...
is Taihou a bug or it is safe to roll for her?
She permanent now
66 rolls getting 20 Sr that are not from event, idk think thats rng
It's a Gacha, what did you expect?
That's why it's called RNG,,... because it's very RANDOM after all...
She permanent now
@sour shale thanks
It is rng
guys, i have 5 customized themes and it seems i cannot add another one
Is it possible to request how the Quick Reitre works? It would work better if it just takes every common/uncommon that can be retired. You shouldn't need a dupe of that ship as it just quickly fills up dock sapce and if you want to keep them you'd already have them locked.
is this a bug?
So I don’t know if it’s a bug or a mistake on yostars part but the tbm avenger had either 1 forward mounted 30 cal gun (7.7mm) or two forward facing .50 cal (12.5mm) guns
@hazy torrent What do you mean with themes?
dorm themes, sets of furniture with a custom name
Oh. Yes there's a limit of how many you can have
Ok, thanks 
Z23 Main Screen 3 audio not working/playing. Other lines playback fine just that one
known
Cool musta missed it in the known bug part my bad
has san diego mission been fixed?
Yes
@random iris That line actually just doesn't have dialogue (for some odd reason). They never recorded it or something along those lines. No server has it
Huh. Well that would certainly do it. Thanks

i dm'd belfast a report, how long will it take until it's shown on trello?
We didn't get any report recently. Did you DM Belbot w/ just the command !feedback?
So uh taiho is legit in special build? Was this somewhere in patch notes?
She's legit in special build. They forgot her in the patch notes
How long will she be there?
Perm
i dm'd with !feedback and completed the instructions
When did you report it?
thursday
Got it. I'll check for the report here in a little bit 
I'm still stuck with Unknown Error: -1 can anybody help?
Wtf
@ripe wing what's the question, taihou? they forgot it in the patch notes but devs confirmed she's supposed to be perma now
The skill of the lurker shows up in japanese/Chinese (I can't tell) is that on purpose?
Known bug
Just now, I brought Memphis to final boss and it doesn't counted. And she didn't sunk. Error?
Or it is already fixed?
I feel like Chaser should be able to hit Compiler while she's in her sub stage (she can't)
Was she max limit break @slim sierra
Is Avrora fixed yet? I still can't log in
Yepp. It's fixed for a majority of players. If you're still having issues, try restarting your device and/or network router. Or using a different network connection and try a good couple times to log in
Ahhh I see. Thank you! @golden drift
I’ve been doing and completing non event stages on hard mode for the Z23 Professor Sensei outfit, but it’s not counting and I’ve done a good amount of stages and completed them on 3 stars.
Any help?
Hi, I spent 2000 silver wing badges on casablanca and It didn't give me casablanca and it consumed the currency
Did you check your dock for her? And does the shop say 4/5 for her?
Now the counter has been fixed xd
the counter works now for retro sandy?
Is it intended for fleet lock to prevent subs from being auto deployed?
i tried switching it on, and turning on fleet lock, but it wasnt working
my account on avrora got rolled back 2 times today. how do i restore my progress?
/rollback
If you've been rolled back, please wait patiently as the staff will be sending to you your lost ships by mail. You do not need to contact them for this. Please be patient, thank you.
Exhange is glitching. Cant do anything, must restart the game
@devout vessel if you switch auto mode back to manual in battle then the sub wont be auto deployed anymore.
i mightve misclicked then, thanks
I cant play exercise just keep loading since yesterday, server lexington
try a file repair
Ok i will try, tvm
@frosty gyro ive lost my daily progress two times today. is there a way to restore them?
The skill activation flag from when the enemy sub rises is not yet translated
that one has been reported already, just awaiting response.
I got rolled back on day one of this event during one of the rare times I was able to log in... I assume there's no timeline for when lost ships will be credited? And curious, how do they know who lost what? @bronze mauve
does sandy retrofit still not count for B3/D3 mission?
I got the same Network error message again on Lexington
sandy retro for mission should be fixed @true gazelle
wut ?
devs said that new registers are turned off for Avrora and Sandy server
I think Bremerton's EN lines for special touch, mail, and commission are missing in her tennis skin, can't report it myself though since I don't own the skin.
can anyone who owns bremerton's skin report if the special touch lines are missing?
its very likely
I know Sandy Retrofit not counting for B3/D3 mission points is known but I just finished D2 with Saratoga Retrofit and didn't get credit either - anybody else running into that?
sandy bug was fixed we believe
and we have no reports for sara
one sec
umm yeah can you report the saratoga one? 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Will do
from what i can tell Saratoga retrofit has always worked on Sandy, and retro sandy works perfectly atm
It does appear that for Bremerton skin, there are not changes to Mail / Special Touch / Commission. Two of them are relatively minor (Reference from "Shikikan" should change to "Coach"), though the Special Touch is more glaring
I full cleared D2 with Saratoga (Rertrofit) in one of my fleets, she didn't sink once, got 0 credit. This was on Avrora, dunno if that makes a difference.
For what it's worth it looks like I also only got credit 1/3 times with Helena on C3 and 2/3 times with Memphis on C2, despite both being in my fleet and afloat every time?
Was she in your boss fleet specifically?
She was not, is that mandatory? I don't remember that being the case in previous events
but maybe I'm just dumb, I can try that
It’s been the case for all of these. Boss fleet, max limit break, survive fight
Yes, since the profile banner tasks were introduced, the required ships always had to 1) Be max level break 2) Be in boss fleet, and 3) Survive the fight
weird
I've gotten 2 of the 3 banner tasks so far don't remember that, maybe I'm just losing my mind
You don’t have to use the specified ships to get the border, as there are enough points from mlb’ing the even boats
yeah
nope, sorry for misunderstanding 😛
no problem
It's weird though, I skipped the Russian border but have gotten all the others released like this so far and I guess maybe just via coincidence always had them on the boss fleet before
doesn't seem like it's spelled out anywhere in the mission text or event listing that it needs to be in the boss fleet specifically, that might be worth clarifying in the future
@hollow kraken I checked the dock and it still says 5/5 I contacted support already with no replies
Response does a backlog right now, plus it's the weekend. So do give them a few business days to respond
Has the missing lines for Bremerton's skin been reported to Belfast yet?
there are no reports its missing but errors
it is on wiki end, there are lines for it
Has anyone had issues getting on hard mode for the event? I’ve cleared all normal stages for the event but it keeps telling me that I need to clear the previous stages.
you must go to map A and press hardmode there
Yikes! Appreciate the help!
AL keeps crashing in combat for me for months. Tried uninstalling and reinstalling. Also tried Data Repair, but that seems to make it crash as well. Any other suggestions?
Why reno can't get exp from dorm
My Reno can get exp from dorm
what is her level?
it is on wiki end, there are lines for it
@frosty gyro isn't it an error that the en version of bremerton's special touch, mail, and commission lines arent in the game?
@tidal yacht this is more for #tech-support but if your device doesnt have 2gb of ram at least, crashing in battle is expected
there are no reports its missing
@severe nimbus
Tech support? Really? Didn't know that.
this is what euno who owns the skin said about it though
It does appear that for Bremerton skin, there are not changes to Mail / Special Touch / Commission.
just that there are text errors such as typos
in this case its localization
@frosty gyro i mean the en text is not there
for you in game?
@frosty gyro my reno lv 12
@short elk as long as food is stocked in dorm, the exp share should be almost equal across other ships in dorm
oh okay she just doesnt have any new lines for skin 
per the wiki, I see that there should be differences in those lines, even if they are minor. However in EN, there is no indication that those lines exist as changes
@honest solar i checked alg-wiki and the voice for those lines DO exist. also can i report this to belfast?
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
very likely it didnt get added into game by accident
it would be a translation issue
for next time if ever
ah you saw it. would it count as "it's still japanese" or "i cant read this engrish" (1 or 2) @frosty gyro ?
1
we should really add an option about it not even being there 
Hello. This occassionally happens to me. The HQ options doesnt disappear
It's a known issue. A restart of the app should ideally fix it
My monitor, after a submarine siren surfaced, began to simply take damage. And these are not kamikaze boats, my vanguard shot them.
there's submarine deals kamikaze dmg when you fight submarine siren too
so you need sonar to reveal them
OK
I wanna ask, are D3 drop rate of items checked over ? The SSR ship is dropping like crazy, I have been playing this game for 1.3 years and never been in a chapter where the drop rate of a SSR is this high. And it's not only me, people I',m talking with in Discord have seen Bremerton drop like crazy.
And then it comes to weapon design drop, even purple drop is rare too see. And this is rare too, the amount of weapon designs you get in one run is REALLY low. I shoud be happy if I even see more then 2x weapon drop per run.
Is this something people have talked about ?
4x SSR drops in 6-7h grind is really high and abnormal when it comes to Azur Lanes drop rates on SSR ships.
at least it drops there, cause ive rolled 104 times so far in the build and not a single sr from event showed up
ppl said its rng but irdont care anymore
best RNG ever, 80 cube for not single event ship
Only 80? Event ships can't even hear your voice yet. You gotta give more. Much more!
bad rng is not a bug.
Amazon retrofit description is missing
Has this been reported? If you sink your fleet and retreat immediately before the "Auto switching" message, I get a "Loading" softlock.
Haven't tried to reproduce it yet but clearly something is awry from that stack tracr
Might be a frame perfect race condition or something because I am having trouble reproducing it.
When will the rollback issue be handled?
Soon™©®
@clever ruin eventually. It's the weekend so please be understanding
Alright thanks for the info
I pulled Reno and Bremerton the day they came out. I logged in today and now they are gone from my dock and I have screenshots that I pulled them
they will arrive to you in the mail in coming days 
Okay thank you
Are Morale indicators bugged?
https://i.imgur.com/qF4UC8Z.jpg
https://i.imgur.com/gZFy9hz.jpg
I cant find any of the usual indicators that a ship's morale is low except in 2nd room dorm
Hello. I'm not sure, is it known bug or not. Not saw it in list. Number of parts low for this rarity.
A3 submarine boss skill activation is in Japanese
known
Sandy server unable to login again
Likely just people rushing in after daily reset
it is
yes please give it some time
same here for avrora
so please wait a bit before logging in
Give it some time, check back in 30 mins or so
please give it some time then, login in a few minutes
Don’t know if this is a bug or not but Neptune skin “Princess of the Reindeers” say that it is a animation background but when I use it. It does not have any. Just plain white background.
that's the intended behaviour
Avrora's not letting me in (Connection refused)
please try logging again in a few minutes
there are too many people logging in from daily reset
just wait
Same issue again..
Ok
Just wait, its sunday, dont stress out boys and girls :p
It's not gonna be fun if it happens regularly tbh 
that is how it goes when everyone is at home from outbreak
so please understand
I do understand, not blaming anyone here
it should help a bit more if people try to spread out logins!
such as 30 mins after reset or a hour
5 mins after though there is a lot of traffic
its not like I was trying to login, i was in the game and kicked out 
sandy become unaccessable again, an login but can't start
People are rushing to log in cos of daily reset, so the server load just exploded
So please wait patiently.
And Wash/Lexi are perfectly fine? During the Battle maid event Sandy was the last to clear it... Washington had by far the most overall points during the Kizuna event. Hard to believe Sandy has soooo much more people.
I was logged in Sandy fine, but then was kicked out after doing one exercise.
it is a much more popular server because of its name
It also has to do with more number of active players
I log on to the sandy server and it immediately kicks me out
Rather than simple number of players in total
more like most of wasington got banned for hacking
If people just start grinding in another server until their main server is up?
Avrora got network error ..
I mean with fresh account :p
Too many ppl logging in. This has never happened before.
Cuz everyone is home from corona virus quarantine
need more server capacity
-sighs-
Please make Avrora stop sucking balls, I'm losing my patience at this point
People are rushing to log in cos of daily reset, so the server load just exploded
So please wait patiently.
Sever capacity but can’t transfer servers. Rip. I’ll just play it tomorrow.
Yeh I think that's a good idea
Just come back and log in later
The server was perfectly fine until everyone decided to log in for daily reset
we shouldnt be forced to login on times when its convenient for servers, they should just be upgraded to be able to handle login load
this isnt the place to ask @fast lagoon
Sorry
Avrora is down again 
please try logging again in a few minutes
there are too many people logging in from daily reset
just wait
Sandy network error
but why all of this BS is coming after this update? i don't remember this problems in previous updates(atleast not so long)
Because Quarantine 
due to social distancing
Rip Avrora.
server load has increased significantly over the last few days
Thought there was a server upgrade LOL
It wasn't enough as you can see
please, no unnecessary comments
rip avrora 
I'm having "Network Error" when trying to get into Sandy. Anyone else haa this problem?
rip sandy
People are rushing to log in cos of daily reset, so the server load just exploded
So please wait patiently.
Avrora Heavy load try login after 5 mins and u can come after some trys
30mins - 1hr. Should be less traffic by then
Woot I'm in 👌👌
You'll pay for that, Akashi! 
Please refrain from unnecessary comments.
maybe, just maybe if devs give us all the event points 😆 (or enough for buyout shops) than more ppl stop trying to play 'cause no need to rush this event and get through this bs everyday.
that defeats the point of playing a game 
also read one message above u
for future reference 
I think this has been reported, but is the Akagi Chapter 1 Swimsuit already reported?
yes
In any case, it's not an event rush thing, it's just the rush to get in after the daily reset. Past few times when the server was stable, it resolved by about an hour or two after reset
Yeah, they could at least say that we'll get the lost points
please keep unnecessary comments to a minimum
if you were actually doing event u'd be online n not having login issues just saying.... i'll stop commenting now
anything you want to type, please think about if its helpful or just spammy
thank you 

this includes emotes 
Is it just me I can’t log in right now for avrora
please try logging again in a few minutes
there are too many people logging in from daily reset
just wait
I feel like it's not concurrent issue. Cause every new day of server. The Error came.
Avrora heavy loaded. Go take lunch and come again. Now inside work all except PVP mode. Its dead.
Well.. just my guess
Because of the Quarantine. All the Casuals started loggin in 
We don't comments either
Hello, Reporting : Sandy SRV - Network Error bug return. Also I encounter Connection Lost problem. Havea a nice day :)
Sandy server was not open for me.
Sandy server error : Game server not open.
Same
Same for me
please try logging again in a few minutes
there are too many people logging in from daily reset
please be patient
Avrora has this error, “Game server not open”. Not sure if waiting a few minutes will work now.
"Game server not open" appears to show up if you have too many login attempts.
So, please be patient and try logging in later
I don't think your mail is actually gone
How did it disappear?
but rather it's affected by the server stability
oh ok so I just can't see it atm?
probably yes
yes
panik
Am I the only one who can't send images here and getting "missing permissions" message?
Image permissions have been disabled
So where should I report then?
What are you trying to report?
is it related to the batting cage in the new dorm set?
No, it is a ship sitting on Russian stairs railing
oh that's known
OK then
We are aware of it yes
Ok thx.
Let me in 
We would if we could
You guys should pin a msg about pvping
network error on sandy
But commenting here won't help
no network errors after you got in
@smoky shadow not for me, get in and get kicked asap
so doing pvp will cause connection problem?
We've seen some reports of that happening yes
i actually got disconnected and kicked out in the middle of running a daily
i see, i had the some connection problems while doing pvp but not when doing others
@sick pagoda Im doing dailies atm
ah, I lose so many pvp, I can't monitor uptime 24/7
related to current server instability


My research is now locked away from me
Sandy and avrora EN server are down again
we are aware
I think EU switching to DST this night confused the game - I just got the login reward a second time
Sandy can't log in
you likely just rollbacked @warm cave
please check all your ships and dailies as you may have lost it
nope, dailies and everything else is still there
Server fix when?
We don't know
Just wait
It's about time
sandy login issue again or just flooded?
I'm still having Network Error when trying to log into Sandy. Almost 1'5h from last try.
Sandy issues are known
any ETA of Rollback SR Ships ?,still not get Replies 😦
We do not, sorry to say. It is the weekend so thr earliest will be Monday
okay then,take care and Stay Safe AL Staff 🙂
Dunno if this is the place to ask. If I haven’t rolled back today after login is it safe to assume my progress from yesterday is safe (even though I didn’t get my daily login bonus)?
Also, if it weren’t already known, yea in Sandy I’m not getting daily login bonus even though all my daily runs (sp-hard mode-missions, etc) reset 
I'd imagine so that they'd be safe
Thank you. I really hope the devs are holding up alright right now, this must be a nightmare

I've incurred in a couple of error network at the login on server Sandy, and a lot of loadings when I'm online. It seems like there is weak connection with the server.
Server is currently unstable.
I've problem i can't rejoin in my account in Avrora how i can rejoin on that account?
Avrora and Sandy are currently experiencing login problems. Sorry to say but you’ll just have to be patient.

Ok
Omg and again server problem

Devs are working to fix it again (I presume)
Sorry wrong place
Anyway, my bug report was actually that daily check-in isn’t giving out rewards, I don’t know if that’s intentional due to the compensation rolled out so I’ll take my leave now. If it isn’t intentional, it’s a nonissue in the face of the current issues anyway, I just wanted to give you guys a heads up. 
I believe that should be a bug, since I've been getting my check-ins today and yesterday.
For now i have a new account on Lexington but i want ti know if this new One eliminate or not the old one
I got all my check-ins up to today.
you can have accounts on multiple servers
But todays just noped out haha. Oh well
and they act independently
Have you checked that perhaps they simply weren't displayed properly, but still given to you?
Thanks Ender for the info
Yea, I don’t have this daily check in despite everything resetting

I'm outta suggestions
It’s no big deal to me, just thought I’d make a point to mention it in case it isn’t intended behaviour
Oops forgot to mention, this is on the Sandy server. If I need to give any other info, feel free to ping me
Update: I now got my daily check-in. The problem resolved itself 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Translation error 🙂
It's known.
Compiler's displayed class icon is Carrier. I'd like to know if it's false, because it seems like it completely is. In JP, her class icon is Money Transport
Can anyone check which is more valid?
im not sure if it bug but my commission does not reset
i guess today i won't be doing commission
Juustagram is in chinese on EN
I don't get how compensation with ships will be realized to who got rollbacked. Will they take cubs for that. If not then who spent more cubs will get more ships which he got before rollback?
They will send the ships in mail
As for what they'll do for those who used the "rolled back cubes" to roll I'm unsure
@fierce summit sorry could you report it?
Not sure if this should be in #bug-reports or #game-feedback, so sorry if I am in the wrong place.
But given earlier that too many simultaneous logins will cause the server to reject people from logging in, will there be some sort of remedy for this down the line, or is it going to solve itself out somehow?
I understand it's been a tough week and it's also the weekend so likely nobody is working on it right now, but I just want to know if the idea is floating around. Because I can't imagine many players can stand this issue if it occurs every time during reset.
Unfortunately we on the ground have no information on the situation so we can't really give you an answer to that
Currently what's been done is to prevent new players from entering the affected servers and improve the server's capability
@foggy dove Reported now
Thanks
Is the issue with Sandy still not fixed? Just I can’t login already for 20 minutes.
We haven't been hearing of any issues currently
Should I just wait or try to do something?
EMMM, entire Juustagram broke
(@ me if you want me to report)
Also, if I report it, should it be as Translation error or something else?
Somebody already did report it, I checked
btw, only thing that is still translated are commander phrases
Well it isn't in #known-bugs so I thought I better ask
Ya, I decided to check because it has been untouched for weeks now, literally see Chinese and commander responding in English lul




