#bug-reports

1 messages · Page 134 of 1

tender ferry
#

Ok thanks! just asking because ninja adding felt weird. Nice touch anyway. Great job mods. Good night y'all.

stable prairie
#

And i was just about to start on D3

ivory grove
#

i stil can’t access the game 😦

foggy dove
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

restive saddle
#

Welp i cant post le Log here but i cant Get in Sandy Server again. Was okay few mins ago

calm finch
#

It seems Sandy retro finally count toward frame point for me. Is it already been fix for everyone?

stable prairie
#

Well, bye bye daily SP stage. I've missed it for two days now. I'll just hope the avrora/sandy comp covers that

ember bobcat
#

anyone else can't get in SP?

sudden oasis
#

Don't worry, we're waiting @foggy dove :D

foggy dove
#

@calm finch Should have been one of the major fixes of this patch yes

shut crystal
#

@honest hinge same here

stable prairie
#

Is the pvp fixed yet by the way?

final birch
#

so i'm just asking out of the topic here but will you extend the event time?

fossil condor
#

I can confirm San Diego retrofit for mission has been fixed.

foggy dove
#

No news about event extension

ember bobcat
#

guys who else can't seem to get in SP???

foggy dove
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

#

not being able to access SP is related probably

slim sierra
#

So there is no maintenance for Sandy? But I can't login though.

buoyant hemlock
#

I dunno if someone asked this yet. Amidst the extended mt, is there a plan to extend the event duration?

foggy dove
#

please read the message above

#

No news

honest hinge
#

2nd event to have login issues after launch. Back to back major events.

foggy dove
#

We don't need your commentary here thank you

slim sierra
#

So may I know how long should I wait to login again?

frosty gyro
#

5-10 minutes should be a good time frame to try to relog

#

please dont try too often though

dense delta
#

Wait for the Traffic to slow down and it'll go back to normal hopefully

dusty comet
#

Same can't login too on sandy guess must wait on another hourBelCry

cerulean moss
#

Tried that. Now getting network error. :(

minor wren
#

Is avrora supposed to be down right now

slim sierra
#

But I still don't do my daily missions and hard mode though. No compensation for that?

frosty gyro
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

dense delta
#

Server is clogged because everyone relogged after patch

coarse karma
#

Sandy server is broken, keeps saying I've time out and sever issue, if this keeps happening, they need to resume the maintenance on the sandy server

foggy dove
#

The servers were up for a considerable period of time
If you weren't able to get in, can't do much

forest cipher
#

Only me can't receive 10/10 level in Z23 Teacher "event"? Her "event" is stuck on 9/10 with COMPLETED missions...

foggy dove
#

Wait till tomorrow

frosty gyro
#

the missions unlock daily

foggy dove
#

As for any compensation

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Please wait till they actually settle the issues

high stump
#

i cant get my daily point reward after that stupid patch

frosty gyro
#

please no comments HappyHamm

ruby needle
#

Hmm

dense delta
#

Prob just lock the Channel Kawa? They can't seem to read JavHeh

bold cliff
#

what is the patch about btw

midnight sun
#

i was gonna say to lockdown the channel but since the events are new, i'm afraid if there's an actual bug coming. people just need to read and scroll up for what ender said, it's not even hard to do.

frosty gyro
#

we will not lockdown the channel as it is not required

foggy dove
#

@bold cliff Reno VA adding, sandy kai not counting for chat border, airstrike soft locks

steady merlin
#

Is avrora server down I'm having network/ server connection issues

torpid spear
#

Pls give sandy and avrora more event period time

inland stone
#

Sandy server is also down, i cant grind event. Please send halp. 😦

frosty gyro
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

ebon pilot
#

Is Taihou really in the special construction pool?

frosty gyro
#

yes

steady merlin
#

Ok np wus just wandering sence the update accured

wise turtle
#

The server is busy though

serene sparrow
#

For thoose who say "Avrora down" - Its work slowly fine, just get your time in line. And I only now mind about fixing Intrepid's skirt on Main screen.

slim sierra
#

Just hope for extension of this event for Sandy and Avrora. We lost 2 days already.

steady merlin
#

My msg says network and server down

buoyant hemlock
#

It took awhile but, I was able to login in Sandy just now

bold cliff
#

2 days SP = 1600 event currency= almost 10x D3 reward

ebon pilot
#

But taihou being in the special construction pool is really a bug or was it intentional?

fringe venture
#

Ummm does avrora get sick again?

foggy dove
#

taihou is added intentionally

torpid spear
#

yuugure available in retro mode, but for several people accidentally retire them, its gonna in permanent pool soon?

foggy dove
#

she already is perma iirc

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@bold cliff don't exaggerate, you could only have done sp once, it unlocked today

bold cliff
#

so taihou is permanently available now? nice

bitter star
#

Wait Taihou is permanently added?

brave patrol
#

So sandy seevee cant acceess??

foggy dove
#

Taihou is perma added yes

fringe venture
#

Avrora says network error

golden drift
#

750 event points from dailies, though

foggy dove
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

finite fern
#

Excellent! The Intrepid facial expressions charts got put in, finally. Guess that's wut that forced update was about then.

foggy dove
#

Oh nice thanks for the update

slim sierra
#

What will happen for today's hard mode and daily missions? And the points grinding?

fringe venture
#

@foggy dove got it, thanks

high stump
#

devs better give us back a lot of event point, useless hour of waiting

torpid spear
#

And dock expand👀

frosty gyro
#

please keep comments to a minimum

#

this is not a discussion channel

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this includes talking about compensation

foggy dove
#

We'll worry about compensation after the issue is settled.

steady merlin
#

I'm getting connection failure in game

frosty gyro
#

and to add onto that, all concerns about compensation have been relayed to staff, this includes your concerns about points and dailies

ancient maple
#

This is like sweeping water while it's raining ZkkBore

foggy dove
#

If you were unable to complete your dailies while the servers were up for quite some time, I am sorry but you will have to wait and see if there will be any compensation regarding it.
As mentioned we already have relayed the concerns.

magic python
#

I had already logged in again after the update and just got kicked from middle of a battle on Sandy, able to log in again though.

buoyant hemlock
slim sierra
#

No rollback in this event for Sandy and Avrora right?

frosty gyro
#

rollback is an individual issue

#

it is not serverwide

civic pewter
#

Is the fog mechanic supposed to remain after threat level is safe. Seems weird cause all events with gimmicks have had them removed once clearing mode was unlocked.

zenith crown
#

I wonder the ships that i lost in the rollback i wont get them back?

foggy dove
#

@zenith crown please refer to the pins

frigid ocean
#

Does sandy got detention again?

storm axle
#

is avrora down again?

foggy dove
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

#

We're not asking for logs at this moment, thank you
If you still have them, feel free to DM us

oblique spruce
#

Can't login to Sandy here, but able to play the game about 5 hours ago.

buoyant hemlock
#

taihou in special build is it true or just a bug?

foggy dove
civic pewter
#

Fog remains after threat level safe.

frosty gyro
bold cliff
steady merlin
#

Is avrora down plz let me know

foggy dove
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

open vault
#

Oh thanks

sudden oasis
#

Guys, Sandy and Avrora are too busy right now, don't panic, devs try to fix all problems, just wait

high stump
#

Guys, Sandy and Avrora are too busy right now, don't panic, devs try to fix all problems, just wait
@sudden oasis wait for another darn day?

foggy dove
#

The server was up for quite some time (5-6h)

#

It was only the patch that happened about 2h ago that things messed up

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Since people were forced to relog

sudden oasis
#

Servers are available to login and play on it, but servers are too busy, so u will have long "loadings"

tame stirrup
#

Don't think everyone is in the same timezone so up in the middle of the night for some people

foggy dove
#

We're not

#

It's not that the server is fully offline

slim sierra
#

Guys, Sandy and Avrora are too busy right now, don't panic, devs try to fix all problems, just wait
@sudden oasis come onZeppyMad

zenith walrus
#

So, servers are ddosed by players again?

foggy dove
#

DDOS might be an extreme word, but yes, the repeated log ins can cause it

#

Also, please refrain from unnecessary comments

sudden oasis
#

Some people use auto clickers, so, it become an ddos

daring jay
#

too many people trying to log on = servers can handle it and kill themselves

dreamy bobcat
#

Is the maintenance for the upgrade of server happening later?

foggy dove
#

No

vagrant timber
#

can't log in to avrora

ancient maple
#

The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you

tulip elk
#

sandy server is still dead as a dried out fish

serene sparrow
#

Avrora fine untill u go in PVP mode

tulip elk
#

sandy can't even get in

late sparrow
#

It is not fine

lucid drum
#

I like how the server was working just fine, then one little small update just messes it all up

foggy dove
#

We don't need you to comment

next fable
#

Im patiently waiting for almost 2 hours
Still, nothing improved over the last 2 hours
Same issue, cant login

opal burrow
#

Apparently, I get some sort of false notification from my Academy every so often. I checked everything, and when I get back to the main menu, it will pop up after a few seconds again

oblique marlin
#

Network error Avrora

steady latch
#

network error avrora

wispy frigate
#

Huh, tried to post screenshots of debug mode. Guess that's been disabled? Sandy btw
Have been playing all day, from like noon. Stopped an hour and a half ago.
Update, dead.

frosty gyro
#

dont need to tell us multiple times, we are aware of the widespread login issues SandyWink please try logging in in 10 minutes

next fable
#

Kawa, for every 10 minutes i failed login what should i do? Another waiting?

ancient maple
#

And they don't explicitly need log mode SS's at the moment

frosty gyro
#

try again in 10 minutes again

brazen saddle
#

whoa it's working blazing fast now, no jumping manjuus

buoyant hemlock
#

can we get more servers so, that could've be of use as a way to prevent overpopulation in certain/meme (sandy=aSandySpook) servers?

grand oxide
#

So they fixed login issue and we need to wait to login because of new login issue... Nice...
PvP also can't be finished because of infinite loading

viscid perch
#

Can't login again in Avrora

toxic bear
#

just try login every 10min and try your luck :v

buoyant hemlock
#

HERE WE GO AGAIN~~

silver ocean
#

It shouldn't be like that though :(

opal burrow
#

keep unnecessary comment off this channel pls, and refrain from flooding the channel

viscid perch
#

Here we go again UniHurt uhg! Avrora what is happening to you?! UniHurt UniHurt UniHurt

frosty gyro
#

please keep comments to an absolute minimum

#

this is not a discussion channel, commentary adds flood
please try logging in every 10 minutes if you fail before
thank you all for your patience, we hope to get everyone back in soon

cosmic granite
#

they should just do the server maintenance already i rather wait for maintenance than trying to log in serveral times

next fable
#

Ok, ill be back in 1 hour to report my 6x login luck

frosty gyro
#

you dont need to attempt to login, you can wait without trying SandyWink

somber whale
#

Avrora still network error.

#

I got the log, do you want it?

frosty gyro
#

we do not need them atm

solid gull
#

So I think there is still a problem on Sandy for pvp. Thank you!

neat oar
#

Still cannot connect to Sandy

golden hearth
#

network error again...

frosty gyro
#

login issues are known

buoyant hemlock
#

why am i unable to send screenshots of what im getting im not even getting the manjuus im getting "Game server not open"

frosty gyro
#

because the issue is known

unborn night
#

they disabled it most likely to avoid channel be flooded with "Network error" pics

frosty gyro
#

we dont need people sending the same picture over and over, let alone "server is down" SandyWink

#

pictures flood much more than text does

buoyant hemlock
#

its been two days now and this issue is causing avrora players to miss out while lexi and Washington go on unaffected and sandy gets some semblance of the event

frosty gyro
#

that is not entirely true

#

but again, this channel is not for discussion or talking about compensation SandyWink

#

we understand this is very annoying and ask for your utmost patience as staff fix it

ancient maple
#

i still think the devs need a caffeine fund

buoyant hemlock
#

I do understand its just lately alot of people are getting very frustrated and have no way of knowing whats going on we all support you but avrora server has heard nothing in regards to this. sandy server has had a tweet saying its going to have maintenance but no communication in regards to avrora we just want some form of communication

severe quest
#

ahhh same as yesterday can get onto sandy but it's lagging like crazy LOL

ebon pilot
#

When will the Monarch lines missing on IOS devices bug get fixed? That bug also causes crashes from time to time

wise turtle
#

..........ok

frosty gyro
#

we dont know @ebon pilot

stuck badge
#

is the network error bug is still happening, cause it still happening to me and acc in pretty cazy form

frosty gyro
#

yes it is

final birch
#

it seems that whenever i tried pvp, there always a connection error

outer stag
#

Yep cant login again ;-;) i miss my wife taihou

dense marsh
#

Network Error again

outer nimbus
#

4 manjus dancing lol

vivid roost
#

Sandy SRV : Network Error issue return

frosty gyro
#

login issues are known

past quail
#

Do the devs still need log mode screenshots? If so, where do I post them?

frosty gyro
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they are not needed right now

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in the case they are needed, images will be enabled here and they should be sent here

grand oxide
#

Since tech support is closed, I'll ask here...
In AiriSDK login native callback dump there is "BIRTH" field. Do I need to somehow fill it to maybe get a birthday present or something, or is it just useless?

ionic root
#

So is the Monarch voice lines issue a known bug? I remember mentioning it a while back and got no response. Do the devs know about that bug? I just want to be sure

frosty gyro
#

it is useless

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@ionic root yes it is a known bug

buoyant hemlock
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doing pvp that crashes the game and puts you back into homescreen a known bug?

frosty gyro
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there are pvp issues with the login issues

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it is known as well

olive osprey
#

The server crash again?

buoyant hemlock
#

will we be receiving a update on the matter the sandy cult server is going into full meltdown and some going as far as to telling others to uninstall permanently

slow marsh
#

Sandy here

stray finch
#

Sandy is dead again

west burrow
#

yup, Avrora dead again

dark lantern
#

😭

buoyant hemlock
#

Why do the servers always crash every update

frosty gyro
#

we are aware of login issues

buoyant hemlock
#

Guys, just read up a little bit, and you will have answers to majority of your questions. Seriously.

frosty gyro
#

please standby as devs fix the issue SandyWink they are working as hard as they can to get the game running smoothly for everyone again

grand oxide
#

Good luck to devs, more patience to us...

fickle dagger
#

Can we get a Siren capture event after this one for amendment?

ruby needle
#

Mt again for sandy huh

toxic rapids
#

Wasn’t there going to be maintenance for Sandy at 1am?

foggy dove
#

The maint was canceled

smoky ridge
#

I can't play on A3 event map

foggy dove
#

@fickle dagger can you stop asking about siren events every time. We don't even take suggestions for events.

smoky ridge
#

@foggy dove I can't play on A3 is there something wrong about my game?

foggy dove
#

Probably related to the server instability

smoky ridge
#

Do I have to do something about it?

errant flume
rancid sequoia
#

@foggy dove having login issues again in Avrora server

Can't send debug menu screenshot for whatever reason

smoky ridge
#

Why sandy have this much error..

frosty gyro
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@rancid sequoia we do not need debug screenshots atm

rancid sequoia
#

K

bright jacinth
#

bought gems and got dropped from Sandy and now I can't get back in I just wanted Reno

next fable
#

hi ive tried 6 login attempts for the last 1 hour and it didnt work, 1 per 10 minutes.
logging in every 1 hour also didnt work.

jovial folio
#

I have not been able to log in for over 48 hours at this point.. My ships miss me and I them.. BelCry

fickle dagger
#

@foggy dove well I take my chance, for Siren.

I'll wait that sweet gems compensation once this over.

ancient maple
#

Please refrain from pinging mods for things like this.
They're busy enough as it is.

brittle flower
#

It's happening again. I can't login. I'm in avrora server

frosty gyro
#

ender pinged him about something

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@brittle flower login issues are known

fickle dagger
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I'm answering his statement. Fair reply.

finite jay
#

Staff are aware, read up a few messages before sending one people...

ancient maple
#

but skreeeeee
well shie- ZkkBore

fickle dagger
#

The only push I did in this channel is commentary. Well, good luck mods.

buoyant hemlock
#

oh okay so it's not just me who can't get in again NanaGomen

gaunt mural
#

Can't Log in again..Network issues

finite jay
#

It's known...

vivid roost
#

Avrora SRV : 400 ship missing from dock - how can I report that ?

frosty gyro
#

can u send a screenshot?

dapper heron
#

oof 400 ship

ancient maple
#

Mad props to kawaa for maintaining sanity through this and previous messups zWave

frosty gyro
#

login issues are known SandyWink

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staff are working on fixing them right now

vivid roost
#

I relog and they [ ships] are back in my dock - I have a heart attack for a moment !

modern zinc
#

I think I reported this here yesterday. But I'm still getting "Network Error" and I can't login. Its been like this for the last 24 hours. I'm on Lex

frosty gyro
#

there are login issues right now

versed hemlock
#

Do it faster boi

ancient maple
#

Also, just as a side note, I'd like to report that it took roughly 5 or 6 reloads of the game to log back into Sandy.

thick sinew
#

Bug

versed hemlock
#

Chào tùng

modern zinc
#

Is there going to be any maintenance for Lex?

frosty gyro
#

please speak english, thank you SandyWink

#

@modern zinc there are not any maint announcements for lexington atm

modern zinc
#

I have no clue what to do. I reinstalled the game three times, cleared caches, repaired the game, restarted my router and my device. Even tried on Emulator. Nothing works. Every other game is working fine.

frosty gyro
#

there are login issues

versed hemlock
#

Just a bug

frosty gyro
#

it is not on your side

dire saddle
#

How many days it well go like this. I can't login for 2 days

buoyant hemlock
#

@frosty gyro i know its off topic but still you guys deserve the praise for your efforts

Ladies and gentlemen can we all give the staff a standing ovation for thier attempts and working in this pandemic risking thier health lets show our appreciation by not logging on and spamming lets give them a day of no traffic so they can resolve this issue lets all relax and play other games

delicate iron
#

I got rollbacked and my 3 build ships are vanished, so i did another 3 builds
And then i got u81
In this case, can i get my before-rollback build ships or not
And what will happen to my after-rollback build ships
I wanna know

foggy dove
#

We don't have any info on that

delicate iron
#

Thanks for answering and then i will need to wait maybe

versed hemlock
#

Can u fix it faster ?

hollow ermine
#

had a bit of trouble logging into Sandy, finally got in. im not sure what's going on still with the new update, but again: hope you guys are doing okay. it must be rough on yall to encounter this issue continuously. stay safe!

olive osprey
#

Is PvP already back to normal?

foggy dove
#

no

olive osprey
#

OK..

haughty herald
#

So most of you guys can log into Sandy but still lagging?

frosty gyro
#

lag is still prevalent as for most logging in, unsure

ancient maple
#

Logging in is still so-so, as far as I can tell. Some people can, others can't. Seems to be mostly clearing up though.

young ridge
#

is it safe to do gem topup or make gem related purchase?

hollow ermine
#

so in regards to the rollback issue, i saw the announcement intern-kun made. does that mean that everyone who had a rollback get the ship(s) they lost via mail, without penalty to cubes?

ancient maple
#

Nevermind, just logged in 5 times. Worked perfectly every time.

delicate iron
#

Logged in but still unstable i think

haughty herald
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Will return the rolled back ship.

hollow ermine
#

thank you! hope you're staying safe and doing well, Legion

rotund bear
#

Special Construction has Taihou on the banner. Is that an error or was she really added to the pool, because the patch notes don't mention her.

foggy dove
opal burrow
#

Is it okay that I'm still logged in Sandy rn?

next parcel
#

Is it okay that I'm still logged in Sandy rn?
@opal burrow + for me. Server on maintenance?

foggy dove
#

it's supposed to be at least

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hold on

errant ingot
#

Was able to log in Avrora as well

unborn night
#

i'm also currently doing some runs and haven't been kicked out or anything u47Think

vagrant timber
#

I got logged in to avrora fine and can still play

buoyant hemlock
#

Reno still no voice?

foggy dove
#

reno should have gotten her voice

obtuse cargo
#

mt today or tomorrow?

bright jacinth
#

if it helps any for me Reno has voice

foggy dove
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did you update the voice data @buoyant hemlock

true roost
#

er is avrora really on maint? im in game and playing stuff should i log out?

buoyant hemlock
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@foggy dove before the small patch yes after small patch not yet , didnt check . was it added after small patch?

rough bane
#

There is taihou banner on the special pool. Is it wrong banner too? Like sirius one? I pulled it

ancient maple
foggy dove
#

taihou is permanent

frosty gyro
#

taihou is in special pool

north flume
#

it's intended

foggy dove
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and reno's va should be inside

hoary oriole
#

Reno VA is okay lol

rough bane
#

But there is no mention on update billboard

foggy dove
#

yes that's why it was reported as a bug

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but it isn't.

buoyant hemlock
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ill check again after maint done i guess , if its still gone ill reinstall game

rough bane
#

Anyone already get taihou from special pool today?

lusty karma
#

Are maintenance started?

foggy dove
#

yes

inner locust
#

Why?

lusty karma
#

yes
@foggy dove just asking cuz i could still login 5 minutes ago and do things

buoyant hemlock
#

ok im having a new issue im trying to reinstall but Azur lane wont get past 73% its been stuck at that for 3 hours

next parcel
#

I restarted the game and can still log in to the server.

fossil marsh
#

Is it still not maint time yet? Sandy server here and can log in just fine

errant ingot
#

We don't know, but it works fine so...

spiral berry
buoyant hemlock
#

oh FFS

unborn night
#

On a diff note is the submarine siren bugged? In map i mean, no matter how many times you move, she never comes after you

foggy dove
#

no intended

vagrant timber
#

if there's maintenence going on why can we still log in and play?

lusty karma
#

Why can i still login and play if maintenance have started? WichWorry

foggy dove
#

we're investigating

bright jacinth
#

@unborn night for me on C3 I was in auto and clicked where her shots were coming from and she appeared though not sure if you mean she doesn't shoot either

foggy dove
#

those who are logged out on sandy and avrora could you guys try logging in now AkashiHide

vagrant timber
#

works fine, avrora

hazy verge
#

I'm able to log in to Sandy perfectly fine

timber jasper
#

Got in without a problem, trying exercise now
Avrora

spice owl
#

exercise working fine on sandy

ancient maple
#

PvP appears to work fine.

stoic anchor
#

I've been farming for some time with no server response delays between actions

timber jasper
#

Everything appears to work fine and smooth for me on Avrora. No rollback as well. If anything will happen, I'll report without delay.

foggy dove
#

thank you

charred crane
#

maintenance ended?

next fable
#

SANDY LOGIN IS SO SMOOTH
HOLYSHIT ITS AMAZING

small crystal
#

Maintanance?

foggy dove
#

Negative, try

austere yarrow
#

Same

I logged out at 2am for the Avrora maintenance, but saw that some where still in the server, so 20 mins later, I hopped back in, and no lag, and no errors

Also no rollbacks occured

true gazelle
#

sandy server is running very smooth now, even better

teal pawn
#

Tahou is real in gacha ?

foggy dove
#

believe what you will if our words aren't enough

soft pasture
#

Is anyone said about untranslated skill of submarine boss in A3 ?

ancient maple
#

but what if that was from anniversary and someone was just extra late PortDoll

foggy dove
#

we do know about it

robust osprey
#

thank you for the compensations given, however i don't see event points on the attachment, is it planned to be given later?

foggy dove
#

yes

hazy verge
#

Is it safe now? Or do you guys need some more time for testing?

robust osprey
#

glad to know

frosty gyro
#

it should be safe now

hazy verge
#

GWunuWakaOK Thanks very much to all you guys for your hardwork! Hope you get some well deserved rest nowUniHappy

lusty karma
#

Could i play or maintenance still going?

foggy dove
#

you can try

#

shd be fine

lusty karma
#

Just wondering because there no announcement about maintenance ended

foggy dove
#

i'm not gonna go into detail but it shd be over yes

#

/slow 0

bronze mauveBOT
#

bug-reports slowed down got lifted.

upbeat locust
foggy dove
#

uhh

#

probably takes time to load

#

wait a bit

pseudo thorn
#

Is this how it should be?

drowsy spear
#

sub siren ability not translated so is it in #known-bugs yet?

foggy dove
#

Yes it's known

drowsy spear
#

ok

pseudo thorn
#

thanks

grand oxide
drowsy spear
#

its normal

quiet saffron
#

She is having a phase

buoyant hemlock
foggy dove
#

Wait hold on

#

Can you check if any other ships are like that?

drowsy spear
#

checking everyone voice line is a pain reeeeeee

buoyant hemlock
#

I dont think so

foggy dove
#

Ok not everyone MutsukiStare

#

Like I'm concerned if the update broke it

next fable
#

Oh no not another patch

foggy dove
#

That's why I'm checking MutsukiHyperStare

hazy knoll
#

Z23's skin 'Philosophy Sensei' is missing a voice line (Main Screen 3)

dreamy bobcat
#

Hi want to ask if the avoura and sandy maintenance already began or finished?

foggy dove
#

They're over

hollow ermine
#

hey i had a question

#

so i mentioned that i spent 80 for gems that were never deposited. i sent an email over via helpshift, and received i think an automated message that asked me for my UID and receipt - all of which were already attached. i was just wondering if that's normal or if i should reply to the email. thank you!

foggy dove
#

It's normal, you can wait

hollow ermine
#

cool! can i expect to hear back within a day or so? you guys are probably getting a lot of emails at this point haha

dreamy bobcat
#

Okie thank you @foggy dove

foggy dove
#

@hollow ermine 3-5 working days

#

Sunday and Saturday don't count as workdays persay

drowsy spear
#

non-stop working?

hollow ermine
#

got it, thanks thanks

#

my lack of ability to delay gratification got the better of me, and i spent another 100 so OwariWOKE

graceful sleet
#

How to fix this "pick up" issue?

frosty gyro
#

its just on the infographic

foggy dove
#

Doesn't that just mean that those ships are build only

#

Since Bremerton is droppable and in shop exchange

graceful sleet
#

But this make I didn't have a chance to get one of them in this event

foggy dove
#

And the rest aren't

#

What?

graceful sleet
#

before the maintenance the problem was already there

#

I've spent over 100 cubes, but don't get none of them

foggy dove
#

As in you got the ships and lost them?

#

Or simply never got them at all

solid dew
#

It is my first time writing in this server, and I would have a question, how long does the support system take to answer?

graceful sleet
#

Never got them all

hollow ermine
#

i was told the rollback issue is being dealt with, in that any lost ships will be sent through mail

foggy dove
#

@solid dew 3-5 working days

#

@graceful sleet that's not a bug

#

That's just bad luck

solid dew
#

Thank You For The Answer! 🙂

hollow ermine
#

ender really livin up to the name and endin lives out here

foggy dove
#

You're not guaranteed to get all of them in X amount of cubes

graceful sleet
#

No @foggy dove every event I definitely get everything

frosty gyro
#

that is just RNG

foggy dove
#

No there's no such safety net in place

timber jasper
#

@graceful sleet It's just luck, rng

foggy dove
#

It means you were just very lucky all this while

graceful sleet
#

but in this event like never before

foggy dove
#

Getting everything in 50 rolls in multiple events should be considered EXTREMELY lucky actually

hollow ermine
#

@graceful sleet i can tell you rn, i've rolled about 150 cubes for taihou just now and got maybe 1 SR that wasnt even her. it's RNG, my man

foggy dove
#

No it's just rng

#

You were VERY lucky to be able to get them in previous events that quickly

#

There's no system in place that guarantees you everything after "X" amount of cubes spent.

graceful sleet
#

what if it's really a problem, it's not about luck? how much more must I sacrifice

foggy dove
#

No it's not

#

If there really was a problem with the build it would have been noticed far earlier and reported on other servers as well

#

It's just that your luck has run out

grand oxide
#

I got 3 ships from event build, so everything is fine with droplist. It's just you wasted all your luck

graceful sleet
#

if that's what you think, okay

steep adder
#

200 cubes, 3 Takao, 2 Atago, 1 Enter, 1 Prinz, no Taihou. Big F RNG fucked me once more

foggy dove
#

It's just not a bug period

#

I mean it is a 0.5% chance to get taihou in special

hollow ermine
#

@steep adder relatable, except i only got one Prinz, and i already have her MLB'd

foggy dove
#

Ok slightly higher than 0.5%

steep adder
#

Same

foggy dove
#

But yeah

clever oracle
#

Luck is just that, luck. Considering the rates are legally mandated to be accurate, I can't see the devs risking the wrath of the government just to screw you out of a ship

hollow ermine
#

after spending 150 cubes so kill me amirite

foggy dove
#

And as far as community gathered rates go

graceful sleet
#

so how do I remove the label "pick up" is it?

foggy dove
#

the build rates are accurate

frosty gyro
#

comments to minimum still SandyWink

steep adder
#

Just asking, will she be permanent there or just for some time?

foggy dove
#

Taihou is permanent

buoyant hemlock
#

Nimi's philisopoy sensei Main screen 3 is not voiced

#

is it a bug

foggy dove
#

@buoyant hemlock known

steep adder
#

Aight, thanks

buoyant hemlock
#

oh okay

foggy dove
#

@graceful sleet you can't, it's hard edited onto the graphic

hollow ermine
#

word of advice: go for the events first before picking up tai lol

buoyant hemlock
#

taihoe will eventually show up though hahaha

foggy dove
#

Actually tosa was that line even voiced

torpid nimbus
#

Um so taihou is in the construction pool?

frosty gyro
#

yes

honest pumice
#

yes

torpid nimbus
#

Is it a bug or not?

frosty gyro
#

not a bug

#

intended

honest pumice
#

it just wasn't mentioned in the patch notes.

frosty gyro
#

that was error on staff side SandyWink

late sparrow
#

Logins are safe now I assume ?

timber jasper
#

Should be, go test them

foggy dove
#

Should be perfectly fine

fickle dagger
#

In Sandy safe, for now.

Have no idea about Avrora but I could vouch for NUMBER ONE SERVER IN AZUR LANE

God Bless Sandy Cult SandyWink SandyWink SandyWink

late sparrow
#

Essex cult here :p

cobalt snow
#

I notice that you cannot increase/decrease game audio volume in increment by tapping on the - + now

mystic lagoon
#

Avrora is working for me

foggy dove
#

restart the game, you probably ran out of gold

mortal lance
foggy dove
#

could you try reinstalling again?

mortal lance
#

tried many many times

#

even restart but didnt go for restoring to factory settings

subtle pebble
#

so is the mainscreen music being played during combat a bug?

#

or main theme music i mean

#

when siren pops up diffrent music starts

foggy dove
#

@mortal lance just to check what device are you using?

mortal lance
#

@foggy dove Samsung S9+

foggy dove
#

@subtle pebble no assuming you mean the "event menu music" then it's fine

subtle pebble
#

hmm ok, just seems unfitting for an event

#

2nd half has a diffrent theme however

onyx blade
#

I saw B3's boss skill is still in chinese

foggy dove
#

known

#

@mortal lance you're not moving the file to the sd card or something are you?

mortal lance
#

@foggy dove no

foggy dove
#

were you installing directly from the playstore?

mortal lance
#

yes, usually i wait for the download to complete, but now it is instant no 4+ gb of files, it seems like it downloads the files through the app itself

versed hemlock
#

What slots ?

true pebble
#

U don’t have space in your dock

versed hemlock
#

Ah ok

#

Thanks you

lucid drum
#

I’m not sure if other people are experiencing this but Glasgow has no voice on my iOS version of the game but she’s voiced on the android version when I open it on Bluestacks

fickle warren
#

Does Taihou in Special build?

fiery fern
#

@fickle warren yes

versed hemlock
#

Are you update voice ?

lucid drum
#

Of course

#

It’s been this way for a while too

true pebble
#

@versed hemlock You can restart your game and it will prompt the usual “not enough dock space” screen where you can ether sort, enhance or upgrade

versed hemlock
#

Thanks you

soft pasture
#

Does Taihou in Special build for limited time?

ancient maple
#

No, she's permanent.

soft pasture
#

Yay

split herald
#

thank you for fixing the Server's, I hope they focus now on rollbacks

unborn night
foggy dove
#

known

unborn night
foggy dove
#

card title doesn't specify it but yeah

#

all the enemy sub skills are affected

unborn night
#

oh i see RenownThumbsUp

balmy mason
#

has the B3/D3 Sandy Kai clear for 300 been fixed? wasn't working yesterday

foggy dove
#

it should be

balmy mason
#

awesome ~ many thanks

stuck badge
true gazelle
#

restart the game

stuck badge
#

only to get server maintenance

solid gull
#

Hi is the amazon retro supposed to have two aa slots? I finished the retro and still have torps. Thank you.

ancient maple
#

The AAGM +1 means having two of the same AA gun in the slot that you equip it in - not two equipment slots, and the Torpedo Mount -1 means that you can only load 1 salvo of torpedoes at once, instead of the default two, and not complete removal of the actual slot.

solid gull
#

Ahh

#

Kk thanks

feral brook
foggy dove
#

@feral brook try relogging into your FB

feral brook
#

yea i try but can't login again

#

try to uninstall but can't login again SadFace

foggy dove
#

could you check if your FB is having any issues

sharp bridge
#

Guys why my events stage start back to normal?

#

Atleast i finished on A3

#

Also I lost the point events, 0 points.

foggy dove
#

Are you on avrora or sandy by any chance?

sharp bridge
#

Yes

foggy dove
#

Then you unfortunately have gotten a rollback

#

While the staff are able to return things like ships to you

#

stuff like event progress is beyond their capability

sharp bridge
#

Oh no

foggy dove
#

taihou is permanent

sharp bridge
#

Greats, thank you very much.

feral brook
#

could you check if your FB is having any issues
@foggy dove yea i try to check my fb but can't login

foggy dove
#

As in you can't log into your FB?

feral brook
#

no i can login fb

#

but i can't login azur lane

humble cloak
#

I can't login the game, this error keeps appearing since yesterday

feral brook
#

can recovery my account Omegalilwoo ?

foggy dove
#

what server are you on?

#

@humble cloak

humble cloak
#

Lexington

foggy dove
#

alright lex should be stable now but we'll let the staff know

junior cosmos
foggy dove
#

balti skill is actually maxed already

#

a desync with the server is causing that error

humble cloak
#

Thanks ^^

raw thicket
#

just logged in, any news about the rolled back accounts?

late sparrow
#

See the pins

honest solar
#

They should know what you lost (if anything), but haven't announced when they're sending out the missing ships

raw thicket
#

nice, now i can play the game without worrying my lost ships

#

been out of discord and game, i heard taihou banner was added as a bug? what happens to players who rolled and got her?

foggy dove
#

No it isn't a bug

raw thicket
#

i see, gonna log in now to see it myself thanks

barren phoenix
#

Anyone else seeing the siren sub with cn/jp skill text

foggy dove
#

known

barren phoenix
#

ah alrighty

mortal lance
#

Ok i fixed my issue, just had to install it from other app stores

foggy dove
#

/rollback

bronze mauveBOT
#

If you've been rolled back, please wait patiently as the staff will be sending to you your lost ships by mail. You do not need to contact them for this. Please be patient, thank you.

blazing epoch
foggy dove
#

What? I don't understand

blazing epoch
#

Sorry its my english bad

lament salmon
#

wow it's chaos here :3

blazing epoch
#

I sort the map shortly and suddenly restart itself to the main screen

#

I am not out from game and restart itself

sour shale
#

The Quick Retire Feature doesn't seem to grab all the ships that can be retired.

#

Either only 2 or non. And especially doesn't like commons

sullen kestrel
#

There should be Bremerton not Intrepid in the patch notes

storm axle
#

known bug

hollow kraken
#

@sour shale It has stipulations on who it picks. Such as: needing a locked dupe of said ship in your dock, that's not lvl 1, and it won't pick any ships that're in any form of fleets

sullen kestrel
#

@storm axle sorry, I don't read everything in every channel

late moss
modern parcel
#

is there anyone who rolls arent working normally(?) Just rolled again x10 and didnt get a single event ship, while getting Ilustrous and Takaox2 in the last 20 rolls... now sitting here counting 66 rolls and no event ship.. it cant be rng anymore

sour shale
#

Wow, that sounds kinda unnecessary, as you probably don't have a dupe of it for a reason... The other 2 are okey though.. Personally I'd let it pick any non-Bulin/Purin with max Elite rarity instead.

#

Otherwise that feature is fairly useless as I don't have most of the commons anyway

ruby cape
#

It's clearly RNG...

versed flax
#

is Taihou a bug or it is safe to roll for her?

sour shale
#

She permanent now

modern parcel
#

66 rolls getting 20 Sr that are not from event, idk think thats rng

sour shale
#

It's a Gacha, what did you expect?

ruby cape
#

That's why it's called RNG,,... because it's very RANDOM after all...

versed flax
#

She permanent now
@sour shale thanks RenownThumbsUp

foggy dove
#

It is rng

hazy torrent
#

guys, i have 5 customized themes and it seems i cannot add another one

sour shale
#

Is it possible to request how the Quick Reitre works? It would work better if it just takes every common/uncommon that can be retired. You shouldn't need a dupe of that ship as it just quickly fills up dock sapce and if you want to keep them you'd already have them locked.

hazy torrent
#

is this a bug?

vocal laurel
#

So I don’t know if it’s a bug or a mistake on yostars part but the tbm avenger had either 1 forward mounted 30 cal gun (7.7mm) or two forward facing .50 cal (12.5mm) guns

sour shale
#

@hazy torrent What do you mean with themes?

hazy torrent
#

dorm themes, sets of furniture with a custom name

sour shale
#

Oh. Yes there's a limit of how many you can have

hazy torrent
#

Ok, thanks DorkHeart

random iris
#

Z23 Main Screen 3 audio not working/playing. Other lines playback fine just that one

foggy dove
#

known

random iris
#

Cool musta missed it in the known bug part my bad

storm axle
#

has san diego mission been fixed?

foggy dove
#

Yes

hollow kraken
#

@random iris That line actually just doesn't have dialogue (for some odd reason). They never recorded it or something along those lines. No server has it

random iris
#

Huh. Well that would certainly do it. Thanks

hollow kraken
fallen shale
#

i dm'd belfast a report, how long will it take until it's shown on trello?

hollow kraken
#

We didn't get any report recently. Did you DM Belbot w/ just the command !feedback?

stray locust
#

So uh taiho is legit in special build? Was this somewhere in patch notes?

hollow kraken
#

She's legit in special build. They forgot her in the patch notes

stray locust
#

How long will she be there?

hollow kraken
#

Perm

fallen shale
#

i dm'd with !feedback and completed the instructions

hollow kraken
#

When did you report it?

fallen shale
#

thursday

hollow kraken
#

Got it. I'll check for the report here in a little bit ChocolaWink

winter estuary
#

I'm still stuck with Unknown Error: -1 can anybody help?

ripe wing
brazen spindle
buoyant hemlock
#

@ripe wing what's the question, taihou? they forgot it in the patch notes but devs confirmed she's supposed to be perma now

restive frost
golden drift
#

Known bug

slim sierra
#

Just now, I brought Memphis to final boss and it doesn't counted. And she didn't sunk. Error?

#

Or it is already fixed?

warm cave
#

I feel like Chaser should be able to hit Compiler while she's in her sub stage (she can't)

golden drift
#

Was she max limit break @slim sierra

jovial folio
#

Is Avrora fixed yet? I still can't log in

hollow kraken
#

Yepp. It's fixed for a majority of players. If you're still having issues, try restarting your device and/or network router. Or using a different network connection and try a good couple times to log in

slim sierra
#

Ahhh I see. Thank you! @golden drift

safe python
#

I’ve been doing and completing non event stages on hard mode for the Z23 Professor Sensei outfit, but it’s not counting and I’ve done a good amount of stages and completed them on 3 stars.

#

Any help?

rancid basin
#

Hi, I spent 2000 silver wing badges on casablanca and It didn't give me casablanca and it consumed the currency

hollow kraken
#

Did you check your dock for her? And does the shop say 4/5 for her?

glossy river
#

And no count hahaha

sudden oasis
#

Maybe missed someone

#

Sometimes that happends

glossy river
#

Now the counter has been fixed xd

dry marten
#

the counter works now for retro sandy?

feral brook
#

helpp i can't login with FB .

#

2 days later

devout vessel
#

Is it intended for fleet lock to prevent subs from being auto deployed?
i tried switching it on, and turning on fleet lock, but it wasnt working

zealous musk
#

my account on avrora got rolled back 2 times today. how do i restore my progress?

warm cave
#

/rollback

bronze mauveBOT
#

If you've been rolled back, please wait patiently as the staff will be sending to you your lost ships by mail. You do not need to contact them for this. Please be patient, thank you.

buoyant hemlock
brave notch
#

@devout vessel if you switch auto mode back to manual in battle then the sub wont be auto deployed anymore.

devout vessel
#

i mightve misclicked then, thanks

misty sage
frosty gyro
#

try a file repair

misty sage
#

Ok i will try, tvm

zealous musk
#

@frosty gyro ive lost my daily progress two times today. is there a way to restore them?

buoyant hemlock
fossil condor
#

that one has been reported already, just awaiting response.

orchid sierra
#

I got rolled back on day one of this event during one of the rare times I was able to log in... I assume there's no timeline for when lost ships will be credited? And curious, how do they know who lost what? @bronze mauve

true gazelle
#

does sandy retrofit still not count for B3/D3 mission?

humble cloak
#

I got the same Network error message again on Lexington

fossil condor
#

sandy retro for mission should be fixed @true gazelle

ripe crag
placid horizon
#

devs said that new registers are turned off for Avrora and Sandy server

severe nimbus
#

I think Bremerton's EN lines for special touch, mail, and commission are missing in her tennis skin, can't report it myself though since I don't own the skin.

#

can anyone who owns bremerton's skin report if the special touch lines are missing?

frosty gyro
#

its very likely

fair wharf
#

I know Sandy Retrofit not counting for B3/D3 mission points is known but I just finished D2 with Saratoga Retrofit and didn't get credit either - anybody else running into that?

frosty gyro
#

sandy bug was fixed we believe

#

and we have no reports for sara Thinkpitz one sec

#

umm yeah can you report the saratoga one? LeanderXD

#

!bugreport

rocky willowBOT
fair wharf
#

Will do

paper pilot
#

from what i can tell Saratoga retrofit has always worked on Sandy, and retro sandy works perfectly atm

honest solar
#

It does appear that for Bremerton skin, there are not changes to Mail / Special Touch / Commission. Two of them are relatively minor (Reference from "Shikikan" should change to "Coach"), though the Special Touch is more glaring

fair wharf
#

I full cleared D2 with Saratoga (Rertrofit) in one of my fleets, she didn't sink once, got 0 credit. This was on Avrora, dunno if that makes a difference.

#

For what it's worth it looks like I also only got credit 1/3 times with Helena on C3 and 2/3 times with Memphis on C2, despite both being in my fleet and afloat every time?

honest solar
#

Was she in your boss fleet specifically?

fair wharf
#

She was not, is that mandatory? I don't remember that being the case in previous events

#

but maybe I'm just dumb, I can try that

golden drift
#

It’s been the case for all of these. Boss fleet, max limit break, survive fight

honest solar
#

Yes, since the profile banner tasks were introduced, the required ships always had to 1) Be max level break 2) Be in boss fleet, and 3) Survive the fight

fair wharf
#

weird

#

I've gotten 2 of the 3 banner tasks so far don't remember that, maybe I'm just losing my mind

golden drift
#

You don’t have to use the specified ships to get the border, as there are enough points from mlb’ing the even boats

fair wharf
#

yeah

frosty gyro
#

oh wait

#

so she wasnt in your boss fleet?

fair wharf
#

nope, sorry for misunderstanding 😛

frosty gyro
#

no problem

fair wharf
#

It's weird though, I skipped the Russian border but have gotten all the others released like this so far and I guess maybe just via coincidence always had them on the boss fleet before

#

doesn't seem like it's spelled out anywhere in the mission text or event listing that it needs to be in the boss fleet specifically, that might be worth clarifying in the future

rancid basin
#

@hollow kraken I checked the dock and it still says 5/5 I contacted support already with no replies

hollow kraken
#

Response does a backlog right now, plus it's the weekend. So do give them a few business days to respond

severe nimbus
#

Has the missing lines for Bremerton's skin been reported to Belfast yet?

frosty gyro
#

there are no reports its missing but errors

#

it is on wiki end, there are lines for it

worldly cargo
#

Has anyone had issues getting on hard mode for the event? I’ve cleared all normal stages for the event but it keeps telling me that I need to clear the previous stages.

frosty gyro
#

you must go to map A and press hardmode there

worldly cargo
#

Yikes! Appreciate the help!

tidal yacht
#

AL keeps crashing in combat for me for months. Tried uninstalling and reinstalling. Also tried Data Repair, but that seems to make it crash as well. Any other suggestions?

short elk
#

Why reno can't get exp from dorm

paper pilot
#

My Reno can get exp from dorm

frosty gyro
#

what is her level?

severe nimbus
#

it is on wiki end, there are lines for it
@frosty gyro isn't it an error that the en version of bremerton's special touch, mail, and commission lines arent in the game?

frosty gyro
#

@tidal yacht this is more for #tech-support but if your device doesnt have 2gb of ram at least, crashing in battle is expected

#

there are no reports its missing
@severe nimbus

tidal yacht
#

Tech support? Really? Didn't know that.

frosty gyro
#

this is what euno who owns the skin said about it though

It does appear that for Bremerton skin, there are not changes to Mail / Special Touch / Commission.

#

just that there are text errors such as typos

#

in this case its localization

severe nimbus
#

@frosty gyro i mean the en text is not there

frosty gyro
#

for you in game?

short elk
#

@frosty gyro my reno lv 12

frosty gyro
#

@short elk as long as food is stocked in dorm, the exp share should be almost equal across other ships in dorm

honest solar
#

Sorry, let me clarify

frosty gyro
#

oh okay she just doesnt have any new lines for skin ThinkZed

honest solar
#

per the wiki, I see that there should be differences in those lines, even if they are minor. However in EN, there is no indication that those lines exist as changes

frosty gyro
#

and jp/cn does?

#

I will ask translators

severe nimbus
#

@honest solar i checked alg-wiki and the voice for those lines DO exist. also can i report this to belfast?

frosty gyro
#

you may I guess we will deny or accept when we have confirmation

#

!bugreport

rocky willowBOT
frosty gyro
#

very likely it didnt get added into game by accident

frosty gyro
#

it would be a translation issue SandyWink for next time if ever

severe nimbus
#

ah you saw it. would it count as "it's still japanese" or "i cant read this engrish" (1 or 2) @frosty gyro ?

frosty gyro
#

1
we should really add an option about it not even being there LeanderXD

buoyant hemlock
hollow kraken
#

It's a known issue. A restart of the app should ideally fix it

glad oyster
brave notch
#

there's submarine deals kamikaze dmg when you fight submarine siren too

#

so you need sonar to reveal them

glad oyster
#

OK

fading wren
#

I wanna ask, are D3 drop rate of items checked over ? The SSR ship is dropping like crazy, I have been playing this game for 1.3 years and never been in a chapter where the drop rate of a SSR is this high. And it's not only me, people I',m talking with in Discord have seen Bremerton drop like crazy.

And then it comes to weapon design drop, even purple drop is rare too see. And this is rare too, the amount of weapon designs you get in one run is REALLY low. I shoud be happy if I even see more then 2x weapon drop per run.

#

Is this something people have talked about ?
4x SSR drops in 6-7h grind is really high and abnormal when it comes to Azur Lanes drop rates on SSR ships.

modern parcel
#

at least it drops there, cause ive rolled 104 times so far in the build and not a single sr from event showed up

#

ppl said its rng but irdont care anymore

buoyant hemlock
#

a bug?

#

nvm it fixed by restarting the app

atomic vine
#

best RNG ever, 80 cube for not single event ship

small knot
#

Only 80? Event ships can't even hear your voice yet. You gotta give more. Much more!

honest pumice
#

bad rng is not a bug.

long siren
silver mason
#

Haven't tried to reproduce it yet but clearly something is awry from that stack tracr

#

Might be a frame perfect race condition or something because I am having trouble reproducing it.

clever ruin
#

When will the rollback issue be handled?

silver mason
#

Soon™©®

foggy dove
#

@clever ruin eventually. It's the weekend so please be understanding

clever ruin
#

Alright thanks for the info

buoyant hemlock
#

I pulled Reno and Bremerton the day they came out. I logged in today and now they are gone from my dock and I have screenshots that I pulled them

frosty gyro
#

they will arrive to you in the mail in coming days SandyWink

buoyant hemlock
#

Okay thank you

dusty pike
#

I cant find any of the usual indicators that a ship's morale is low except in 2nd room dorm

tiny kernel
#

Hello. I'm not sure, is it known bug or not. Not saw it in list. Number of parts low for this rarity.

wraith sonnet
#

i cant manage my furnitures in my dorm

#

and i cant go to 2nd floor

#

halp

storm shale
foggy dove
#

known

storm shale
#

Kk, just making sure

#

I saw B3 and other ones were know but I didn't see A3

bold cliff
#

Sandy server unable to login again

stable prairie
#

Likely just people rushing in after daily reset

foggy dove
#

it is

frosty gyro
#

yes please give it some time

final birch
#

same here for avrora

foggy dove
#

so please wait a bit before logging in

stable prairie
#

Give it some time, check back in 30 mins or so

frosty gyro
#

please give it some time then, login in a few minutes

rigid summit
#

Don’t know if this is a bug or not but Neptune skin “Princess of the Reindeers” say that it is a animation background but when I use it. It does not have any. Just plain white background.

foggy dove
#

that's the intended behaviour

warm cave
#

Avrora's not letting me in (Connection refused)

frosty gyro
#

please try logging again in a few minutes
there are too many people logging in from daily reset
just wait

knotty umbra
frosty gyro
#

read one message up

#

just 1

knotty umbra
#

Ok

boreal dirge
#

Just wait, its sunday, dont stress out boys and girls :p

late sparrow
#

It's not gonna be fun if it happens regularly tbh GWaobloChildPepeCry

frosty gyro
#

that is how it goes when everyone is at home from outbreak UniSip so please understand

late sparrow
#

I do understand, not blaming anyone here

frosty gyro
#

it should help a bit more if people try to spread out logins!
such as 30 mins after reset or a hour
5 mins after though there is a lot of traffic

woven jolt
#

its not like I was trying to login, i was in the game and kicked out TexasBlob

little gazelle
#

sandy become unaccessable again, an login but can't start

foggy dove
#

People are rushing to log in cos of daily reset, so the server load just exploded
So please wait patiently.

tired mist
#

And Wash/Lexi are perfectly fine? During the Battle maid event Sandy was the last to clear it... Washington had by far the most overall points during the Kizuna event. Hard to believe Sandy has soooo much more people.

crude leaf
#

I was logged in Sandy fine, but then was kicked out after doing one exercise.

foggy dove
#

Sandy was the first to complete the suruga raid

#

Just in case you forgot

frosty gyro
#

it is a much more popular server because of its name

foggy dove
#

It also has to do with more number of active players

ripe kayak
#

I log on to the sandy server and it immediately kicks me out

foggy dove
#

Rather than simple number of players in total

severe quest
#

more like most of wasington got banned for hacking

boreal dirge
#

If people just start grinding in another server until their main server is up?

foggy dove
#

you can't

#

transfer of servers is impossible

radiant warren
#

Avrora got network error ..

boreal dirge
#

I mean with fresh account :p

buoyant hemlock
#

Too many ppl logging in. This has never happened before.

boreal dirge
#

Cuz everyone is home from corona virus quarantine

uncut sparrow
#

need more server capacity

boreal dirge
#

-sighs-

naive gull
#

Please make Avrora stop sucking balls, I'm losing my patience at this point

foggy dove
#

People are rushing to log in cos of daily reset, so the server load just exploded
So please wait patiently.

buoyant hemlock
#

Sever capacity but can’t transfer servers. Rip. I’ll just play it tomorrow.

fast lagoon
#

Yeh I think that's a good idea

foggy dove
#

Just come back and log in later

#

The server was perfectly fine until everyone decided to log in for daily reset

fast lagoon
#

I'll create a new account on another server GWcorsairNomNomNom

#

Is there any server that is not ded?

dusk nebula
#

we shouldnt be forced to login on times when its convenient for servers, they should just be upgraded to be able to handle login load

frosty gyro
#

this isnt the place to ask @fast lagoon

fast lagoon
#

Sorry

copper bloom
#

Avrora is down again UniYan

frosty gyro
#

please try logging again in a few minutes
there are too many people logging in from daily reset
just wait

jade gorge
#

Sandy network error

sick pagoda
#

but why all of this BS is coming after this update? i don't remember this problems in previous updates(atleast not so long)

dense delta
#

Because Quarantine SandyWink

uncut sparrow
#

due to social distancing

jovial rock
#

Rip Avrora.

foggy dove
#

server load has increased significantly over the last few days

woven karma
#

Thought there was a server upgrade LOL

grand oxide
#

It wasn't enough as you can see

frosty gyro
#

please, no unnecessary comments

amber fulcrum
#

rip avrora GWmercySad

tall plank
#

I'm having "Network Error" when trying to get into Sandy. Anyone else haa this problem?

stone marsh
#

rip sandy

foggy dove
#

People are rushing to log in cos of daily reset, so the server load just exploded
So please wait patiently.

serene sparrow
#

Avrora Heavy load try login after 5 mins and u can come after some trys

dense delta
#

30mins - 1hr. Should be less traffic by then

boreal dirge
#

Woot I'm in 👌👌

silk robin
#

You'll pay for that, Akashi! AkagiYan

foggy dove
#

Please refrain from unnecessary comments.

sick pagoda
#

maybe, just maybe if devs give us all the event points 😆 (or enough for buyout shops) than more ppl stop trying to play 'cause no need to rush this event and get through this bs everyday.

frosty gyro
#

that defeats the point of playing a game YorkBruh

#

also read one message above u

#

for future reference SandyWink

ionic fjord
#

I think this has been reported, but is the Akagi Chapter 1 Swimsuit already reported?

foggy dove
#

yes

clever oracle
#

In any case, it's not an event rush thing, it's just the rush to get in after the daily reset. Past few times when the server was stable, it resolved by about an hour or two after reset

silk robin
#

Yeah, they could at least say that we'll get the lost points

frosty gyro
#

please keep unnecessary comments to a minimum

severe quest
#

if you were actually doing event u'd be online n not having login issues just saying.... i'll stop commenting now

frosty gyro
#

anything you want to type, please think about if its helpful or just spammy
thank you kirsch4Love

sleek hatch
frosty gyro
#

this includes emotes SandyWink

barren kelp
#

Is it just me I can’t log in right now for avrora

frosty gyro
#

please try logging again in a few minutes
there are too many people logging in from daily reset
just wait

stoic cedar
#

I feel like it's not concurrent issue. Cause every new day of server. The Error came.

serene sparrow
#

Avrora heavy loaded. Go take lunch and come again. Now inside work all except PVP mode. Its dead.

stoic cedar
#

Well.. just my guess

dense delta
#

Because of the Quarantine. All the Casuals started loggin in SandyWink

foggy dove
#

We don't comments either

vivid roost
#

Hello, Reporting : Sandy SRV - Network Error bug return. Also I encounter Connection Lost problem. Havea a nice day :)

oblique spruce
#

Sandy server was not open for me.

bold cliff
#

Sandy server error : Game server not open.

rustic zephyr
#

Same

signal hemlock
#

Same for meGWchinaMaikaWut

foggy dove
#

please try logging again in a few minutes
there are too many people logging in from daily reset
please be patient

jovial rock
#

Avrora has this error, “Game server not open”. Not sure if waiting a few minutes will work now.

clever oracle
#

"Game server not open" appears to show up if you have too many login attempts.

#

So, please be patient and try logging in later

void bloom
#

my important mail disappeared from my mailbox

#

is there any way to get it back?

foggy dove
#

I don't think your mail is actually gone

clever oracle
#

How did it disappear?

foggy dove
#

but rather it's affected by the server stability

void bloom
#

oh ok so I just can't see it atm?

foggy dove
#

probably yes

frosty gyro
#

yes

void bloom
#

ok tyvm I panicked a ton when I saw I didn't have my mail

#

thought I deleted it >.<

forest orchid
#

panik

grand oxide
#

Am I the only one who can't send images here and getting "missing permissions" message?

foggy dove
#

Image permissions have been disabled

grand oxide
#

So where should I report then?

foggy dove
#

What are you trying to report?

grand oxide
#

There is a bug in dorm

#

Not significant, but a bug is still a bug

foggy dove
#

is it related to the batting cage in the new dorm set?

grand oxide
#

No, it is a ship sitting on Russian stairs railing

foggy dove
#

oh that's known

grand oxide
#

OK then

rocky stag
#

Network error again on Sandy server! 😩

#

Cant get in.

foggy dove
#

We are aware of it yes

rocky stag
#

Ok thx.

smoky shadow
#

Keep logging in i got in after 20+ tries

#

no network errors after you got in

foggy dove
#

Good to know

#

But please avoid pvp

terse magnet
#

Let me in LongCryland

foggy dove
#

We would if we could

late sparrow
#

You guys should pin a msg about pvping

inland stone
#

network error on sandy

foggy dove
#

But commenting here won't help

sick pagoda
#

no network errors after you got in
@smoky shadow not for me, get in and get kicked asap

final birch
#

so doing pvp will cause connection problem?

foggy dove
#

We've seen some reports of that happening yes

cloud pewter
#

i actually got disconnected and kicked out in the middle of running a daily

final birch
#

i see, i had the some connection problems while doing pvp but not when doing others

smoky shadow
#

@sick pagoda Im doing dailies atm

sick pagoda
#

i can't do 5h1t atm

#

that 3day of errors pissed me off already

white pagoda
#

ah, I lose so many pvp, I can't monitor uptime 24/7

foggy dove
#

related to current server instability

small birch
tight pond
lean torrent
#

My research is now locked away from me

deep current
#

Sandy and avrora EN server are down again

foggy dove
#

we are aware

warm cave
#

I think EU switching to DST this night confused the game - I just got the login reward a second time

steady mango
#

Sandy can't log in

frosty gyro
#

you likely just rollbacked @warm cave

#

please check all your ships and dailies as you may have lost it

warm cave
#

nope, dailies and everything else is still there

frosty gyro
#

well the game doesnt follow dst BacheScared

#

and when it did, it especially wasnt eu dst SandyWink

cloud stratus
#

Server fix when?

foggy dove
#

We don't know

steady mango
#

Just wait

cloud stratus
#

It's about time

versed panther
#

sandy login issue again or just flooded?

tall plank
#

I'm still having Network Error when trying to log into Sandy. Almost 1'5h from last try.

hollow kraken
#

Sandy issues are known

bold swan
#

any ETA of Rollback SR Ships ?,still not get Replies 😦

hollow kraken
#

We do not, sorry to say. It is the weekend so thr earliest will be Monday

bold swan
#

okay then,take care and Stay Safe AL Staff 🙂

gentle violet
#

Dunno if this is the place to ask. If I haven’t rolled back today after login is it safe to assume my progress from yesterday is safe (even though I didn’t get my daily login bonus)?

#

Also, if it weren’t already known, yea in Sandy I’m not getting daily login bonus even though all my daily runs (sp-hard mode-missions, etc) reset WarShrug

hollow kraken
#

I'd imagine so that they'd be safe

gentle violet
#

Thank you. I really hope the devs are holding up alright right now, this must be a nightmare

coarse monolith
#

I've incurred in a couple of error network at the login on server Sandy, and a lot of loadings when I'm online. It seems like there is weak connection with the server.

gentle violet
#

Server is currently unstable.

regal pebble
#

I've problem i can't rejoin in my account in Avrora how i can rejoin on that account?

gentle violet
#

Avrora and Sandy are currently experiencing login problems. Sorry to say but you’ll just have to be patient.

regal pebble
#

Ok

spark fable
#

Omg and again server problemShockbuki Shockbuki

gentle violet
#

Devs are working to fix it again (I presume)

spark fable
#

Sorry wrong place

gentle violet
#

Anyway, my bug report was actually that daily check-in isn’t giving out rewards, I don’t know if that’s intentional due to the compensation rolled out so I’ll take my leave now. If it isn’t intentional, it’s a nonissue in the face of the current issues anyway, I just wanted to give you guys a heads up. AmagiHeart

ancient maple
#

I believe that should be a bug, since I've been getting my check-ins today and yesterday.

regal pebble
#

For now i have a new account on Lexington but i want ti know if this new One eliminate or not the old one

gentle violet
#

I got all my check-ins up to today.

foggy dove
#

you can have accounts on multiple servers

gentle violet
#

But todays just noped out haha. Oh well

foggy dove
#

and they act independently

ancient maple
#

Have you checked that perhaps they simply weren't displayed properly, but still given to you?

regal pebble
#

Thanks Ender for the infoNimiYes

gentle violet
#

Yea, I don’t have this daily check in despite everything resetting

ancient maple
#

PortDoll
I'm outta suggestions

gentle violet
#

It’s no big deal to me, just thought I’d make a point to mention it in case it isn’t intended behaviour

#

Oops forgot to mention, this is on the Sandy server. If I need to give any other info, feel free to ping meloveyou

#

Update: I now got my daily check-in. The problem resolved itself loveyou

twilit kindle
#

!bugreport

rocky willowBOT
turbid pivot
ancient maple
#

It's known.

bitter ridge
#

Compiler's displayed class icon is Carrier. I'd like to know if it's false, because it seems like it completely is. In JP, her class icon is Money Transport

#

Can anyone check which is more valid?

dapper heron
#

im not sure if it bug but my commission does not reset

fierce summit
dapper heron
#

i guess today i won't be doing commission

fierce summit
#

Juustagram is in chinese on EN

lusty karma
#

I don't get how compensation with ships will be realized to who got rollbacked. Will they take cubs for that. If not then who spent more cubs will get more ships which he got before rollback?

foggy dove
#

They will send the ships in mail

#

As for what they'll do for those who used the "rolled back cubes" to roll I'm unsure

#

@fierce summit sorry could you report it?

heavy forum
#

Not sure if this should be in #bug-reports or #game-feedback, so sorry if I am in the wrong place.

But given earlier that too many simultaneous logins will cause the server to reject people from logging in, will there be some sort of remedy for this down the line, or is it going to solve itself out somehow?

I understand it's been a tough week and it's also the weekend so likely nobody is working on it right now, but I just want to know if the idea is floating around. Because I can't imagine many players can stand this issue if it occurs every time during reset.

foggy dove
#

Unfortunately we on the ground have no information on the situation so we can't really give you an answer to that

#

Currently what's been done is to prevent new players from entering the affected servers and improve the server's capability

fierce summit
#

@foggy dove Reported now

foggy dove
#

Thanks

fluid sun
#

Is the issue with Sandy still not fixed? Just I can’t login already for 20 minutes.

foggy dove
#

We haven't been hearing of any issues currently

fluid sun
#

Should I just wait or try to do something?

hot inlet
#

(@ me if you want me to report)

#

Also, if I report it, should it be as Translation error or something else?

cerulean horizon
#

Somebody already did report it, I checked

hot inlet
#

btw, only thing that is still translated are commander phrases

cerulean horizon
#

Ya, I decided to check because it has been untouched for weeks now, literally see Chinese and commander responding in English lul