Rechecked my memories and found this one missing, was it a bug or did I just missed it completely since I have the last one unlocked
#bug-reports
hollow kraken
Nah, you should've gotten it. But in these cases you'll need to contact customer support so that they can manually get it fixed for your account
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
sly girder
When I finished the event and I skipped the last scene this happened to my screen. It left the background of the cutscene screen.
lunar widget
alright
slow pulsar
Is this already reported ?
Meowficer stuck even its not in any team while attempt to use on Challenge Mode
Double checked not in any fleet at all
Even EX on event
I remember this also happen during Dido raid
I think i remember fixing it by removing it from fleet inside Dido EX team
But since its not here i dont know what to do
rustic thorn
Sorry but it’s been over a year, fix this translation and both this game and Arknights does it!!!
frosty gyro
im confused as to the error
rustic thorn
Cancel and exit is poorly translated idk what I pick to close the menu or quit the stage
And people both here and Arknights complained about it before
frosty gyro
cancel
cancel quitting and return to the game
are you sure you want to exit? exit
you exit the map
if its reversed, thats an issue
rustic thorn
here you go
as i said people complain about it in arknights too
this person explains it better
the double negtive is an issue for english
random exmaple:
https://gyazo.com/a6369324cffc1c7a512dced668155eab
see how one is a "posivite" and one is a negitive? its easy to understand quickly
basically " do you want to quit the stage" "yes" "no" it shouldn't be "cancel" and "exit", that doesn't make much sense to English speakers.
small knot
It asks you if you want to exit, and one of the choices is "exit". That makes perfect sense to me if I indeed want to exit the stage. So not necessarily an issue for AL, but for simplicity's sake, making that a yes/no prompt instead would be fine by me.
honest pumice
they're all pretty clear once you use your head for a second.
AL is asking if you want to exit the map or cancel the action.
AK is similar but swapped around. do you want to cancel the recruitment or not.
not to mention these games have their options of "yes" and "no" color coded. AL is blue (Y) and red (N). AK is black (Y) and red (N).
and if you're unsure which to press even after thinking for a bit just tap outside of the window or press your phones "back" button to close the menu.
cloud socket
...reported this as bug so you can read the rest of it
obsidian furnace
proud nymph
the mail that gives you the BD skin is in japanese on the EN server https://puu.sh/FeACA/36cc7eb2b0.png
delicate iron
Z23's new skin(the eyecatch in the rye)'s facial expression is not changing
Even they introduced different faces
I dunno which quote changes her face
Sorry for missing screenshots
dreamy blaze
@delicate iron Facial expression not working too, tried it out already
deep cave
nice
delicate iron
Fix it fix it fix it
deep cave
👀
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
deep cave
delicate iron
Im confused now
Should i use bot command or dm bots with bot command?
deep cave
you should write !feedback in the private chat with @rocky willow
delicate iron
👍
delicate iron
Android, samsung galaxy A40
deep cave
dreamy blaze
It also happens on iOS, I use Iphone XS Max
deep cave
okay
prime bane
Anyone knows if the latest Taihou's L2D is going to have a rework for the very bad breast animation? iirc there was a known bug card about that but I might be mistaken
frosty gyro
there is a card for it yes
prime bane
So the devs are aware of it and will eventually work on it or it's just mean they acknowledged something's off but they might leave it as it is? 
foggy dove
Not a high priority fix
prime bane
Sad.. it was an expensive L2D 
ancient prawn
umbral quartz
rigid dust
Why is it that sometimes I cannot challenge new hard mode stages even though it is the next day?
foggy dove
yes
rigid dust
Ok thanks
rustic thorn
https://www.merriam-webster.com/dictionary/cancel
it is not english, I do not care if some make sense to it, it is confusing
Are you canceling the stage or canceling the menu?
Are you exiting the stage or exiting the menu?
I don't know, its unclear
willow urchin
https://cdn.discordapp.com/attachments/460645783021289472/682237696789446685/Screenshot_2020_0226_225006.png shouldn't it be 7 pages?
placid escarp
I am not sure, about event trailer bugs, but it's mistake in word СОЮЗ(union) not СОЮЭ. Perhaps for the official English trailer, the localization will be different.
vale dome
I think the game doesn't work with os oxygen 10.3?
warm cave
@rustic thorn you mean the dialogue when you are already in battle on another map? yeah, that's been reported as being very unclear
@vale dome => #tech-support
rustic thorn
its been over a year though and seeing it trasnfer to arknights and having people complain about it there too is getting a bit much
eager wave
hollow kraken
It's a known issue to happen at times. A restart of the app fixes it though
pearl igloo
I've just noticed that Essex's low hp line is missing here. I'm sorry if it's already a known bug I didn't find anything abt this
ionic forge
I completed the last page of the book yet it says I have one more place to put an I piece. There's no other places I can put it. Is this a bug, or am I missing something?
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
ionic forge
!feedback
frosty gyro
you are missing an I
it corresponds with the fact you have a leftover i paint as well
frosty gyro
restart the app
prisma verge
Already retreated, will try next time, hope i dont need to thou. Thanks anyway
small knot
Just to be clear, daily missions as in the 3 attempt ones per day?
sterile totem
umm
i mean all daily missions
the build 1 ship
collect oil and merchant
do 1 daily
complete 15 victories
all that stuff
everything is missing
the 3 daily attempts for the tech boxes skill books and enhancement plates are fine
i have those
valid path
huh
frosty gyro
restarting app should fix that up
frosty gyro
its a known bug
quasi oxide
I ranked up the Devotion medal while it was equipped and now it won’t unequip the old one
cloud socket
Click that "show highest" and unequip it yourself
quasi oxide
Ohhhhhh. I didn’t see that. Thank you!
rich sleet
I literally just bought like 4 packages of 15000 coins and didn’t receive them
strange quiver
Literally Tashkent has no stars lol. Please fix
wanton quartz
Eh, typo? 
leaden shale
Sandy server keeps network error
@delicate iron second this
river kelp
yea can confirm for my end as well
delicate iron
Nahhhhhh why i cant build ships even i have money????
urban peak
sandy is working fine for me a little slow but operational
urban frigate
delicate iron
Th1s 1s total d1saster
river kelp
im speculating it to be an asian region problem like a few months back
urban frigate
Server down...
river kelp
might be wrong but worth a guess
lilac robin
@urban frigateme too
delicate iron
Hmm
urban frigate
Sandy server btw
lilac robin
Sure play sandy serv too.
delicate iron
Im being more sleepy
delicate dock
Sandy server down +1
ripe mist
same
urban peak
where do you live?
delicate iron
Korea
magic bluff
Sandy server down
river kelp
singapore here
urban frigate
Need to report it! 😰
delicate dock
US
delicate iron
Hmm
urban frigate
Russia
delicate iron
US sandy is down too
reef flint
Network Error, Sandy
urban peak
I am on US sandy rn
delicate iron
This is global disaster
ripe mist
eu
native jackal
Sandy server still not Up ?
delicate iron
Can it be solved in today?
clear jewel
hollow kraken
Can one of ya'll get log mode open when you're getting the network error?
urban frigate
Hope it will 
hollow kraken
/logmode
bronze mauveBOT
river kelp
unfortunately im on emulator 
ripe mist
i just got in. keep trying
delicate sinew
Server full or ?
delicate iron
Im too lazy to do that
lilac robin
@clear jewelis form sandy serv?
urban peak
im attempting to open mine
delicate iron
Then i have to do that to
urban peak
one second ill have both of mine
delicate sinew
urban peak
@hollow kraken
pale lintel
@delicate sinew Same here
delicate sinew
@pale lintel 
river kelp
i got in but now stuck at infinite manjuu loading
hollow kraken
sick quartz
All serves or just Sandy
unreal summit
Anyone having trouble logging in?
lunar widget
Is the game a bit sluggish?
river kelp
aite thx
hollow kraken
If you are having issues logging into the game(specifically for the Sandy server), staff are aware of the issue. Please refer to #game-news for more information
lunar widget
Feels like it lags a bit whenever u finish a battle and transitions into the reward screen
sick island
cant log in is something happen
urban peak
see above hyak
native jackal
Too Manu Sandy Server Players HAAHAH
strange quiver
Got kicked out of the server, DC on goddess SANDY server
next parcel
Infinite loading after exit to the main screen
hollow kraken
delicate iron
Why atago that big
strange quiver
Lol I literally can't get purple this event day
sick island
infinite manjuu jumping loading screen
grand oxide
Black "limit" lines
urban peak
@sick island look at #game-news and what toaster pinned
next parcel
#game-news
@hollow kraken but "wait" is not a solution to the problem.
sick island
how many cube used
strange quiver
Umu @umbral quartz got to throwphy room
hollow kraken
They're aware of it. Not too much else to say unfortunately. Just gotta wait for them to fix it or for the network on their servers to stabilize
short kindle
I got connection problem 
hollow kraken
strange quiver
I'll just chill, not in a hurry to burn my cubes & cry
short kindle
Ok
pale lintel
Gonna chill a bit currently since I already got Rossiya
next parcel
It's funny to watch how the server lags due to the number of players. I hope they are really busy fixing and we do not have to wait until some of the players play enough and leave.
ancient linden
Got an error when trying to log on on bluestack. First time seeing this. Fro the record, the game works fine on my phone.
When trying to log on with bluestack...
hollow kraken
Do you happen to have your account bound to FB, Twitter, or Yostar?
ancient linden
next eagle
hollow kraken
@ancient linden Okay. Try logging back into your AL account via Twitter on the title screen there
umbral quartz
rigid linden
nice) instead of fixing problem
they say to take a break))
i hope its was just a joke
frank cypress
rigid linden
im just a bit sad(
west smelt
It's not their fault Sandy is the best server and everyone wants to play on it 😎
urban peak
mew they say to take a break as there are too many people on the servers rn causing the issue as well as other things taking a break will mean people will get off in time and it should fix
ancient linden
Ok, thanks, it worked. Next time I will try to do that first before asking...
rigid linden
oh
so its time to do some daily quests in ark
rich sleet
This is on Washington and yes i bought coins hence why i can’t get more coins but i can’t use the coins i bought cuz they aren’t being registered on my account
hollow kraken
@vast stone Please report it to Belfast Bot by sending her a DM w/ !feedback
@rich sleet As in your bought coins w/ gems and didn't get them?
rich sleet
Yes
wispy pollen
I cant get in
Tapped everywhere but nothing happen
rich sleet
4 of 450
hollow kraken
Okay. Please contact customer support then and let them know of the issue so they can get it sent to you
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
hollow kraken
contact for customer support
grand oxide
Д is uppercase, it should be д (Здравствуйте)
hollow kraken
@wispy pollen There are on going network issues right now. But do try just restarting your device and perhaps using a different network connection to see if that helps
wispy pollen
Oh
I can get in now
Thank you and sorry to bother
rich sleet
Would it be classified as bug or billing issue?
lunar widget
So skipping doesnt allow you to skip dialogues that have "choices" anymore?
grand oxide
Same issue, but I think this is a bug
rigid linden
room of waiting apologems
rough stratus
foggy dove
restart the game
wanton quartz
||that some overkill stuff||
You realize you could just fight C instead of A right?
low aurora
lunar widget
I don't
hollow kraken
Me neither 
I'd say try restarting your device and/or clearing the game cache firstly as some simple steps
fiery night
Can you help me. I can't log in to my game. My wifi and connection is good
hollow kraken
forest steppe
same prob here, got blur after 1-2 maps clearing
unborn night
is the Ladder bar suppose to drag? cause i don't recall it doing that lol
buoyant hemlock
Im waiting to play this
wispy skiff
So the flagship is also an escort ship, but not a flagship at the same time now huh
I'm confused
rough niche
Lost my account the instruction said go here
ionic tangle
Chapayev not sitting on chairs
rough niche
Lost it when playing the update and event
hollow kraken
@ionic tangle Hm...is that all the time or was it just a one off instance?
@rough niche Did you have it bound?
rough niche
Just now
rough niche
Lost all my progress and it just restarts me at the very beginning (level 1 with starter characters)
Not sure because I switch servers or it wipe my progress
ionic tangle
@hollow kraken
hollow kraken
@rough niche Try logging into all servers if you don't mind
@ionic tangle Okay, please do report it to Belfast Bot for now if you don't mind. Send her a DM w/ the command !feedback
fiery night
@buoyant hemlock just can't log in.... In sandy server
rough niche
Do I have to do the first battle too, happens when I just join a new server.
fiery night
@buoyant hemlockwkwkwkwk just waiting until it done :v
hollow kraken
@rough niche No. Just from the title screen you'll go to server selection and just try logging into all of them one by one
fiery night
@buoyant hemlock maybe it will reward diamond if done 
rough niche
Well once I click it, it took me to the tutorial of the whole first battle. Wish there’s a way to just sign in and log it for doing this.
fiery night
@buoyant hemlock a lot of cube 
solid hare
only me here? the game became so helly lag
my connection and me from SEA
rough niche
It’s gonna be a while to do this so be patient please
fiery night
This the message from azurlane
solid hare
This the message from azurlane
@fiery night thx a lot man, i just back from IRL btw
fiery night
@buoyant hemlockkamu sama juga?
hollow kraken
Please do try to keep chatting in the public channels to English 
fiery night
Sorry my bad
hollow kraken
No problem 
rough niche
Alright I’m back. I log into all the servers except my main one sandman. It’s still not working after all the time went by.
By the way why do you want me to log into all of the servers?
hollow kraken
Yes, you'll need to log into your original server as your account stays on it
rough niche
Okay thanks
For a minute of more I thought I’ve lost all my progress, items, and characters. Thanks really, that give me some comfort after playing this game for only a short long while.
unreal summit
Have you not fixed the log in issue yet?!!!
rough niche
But just be safe do you need my profile? My username is F4llshort.
opal burrow
@unreal summit they're working on it, be patient
green viper
So if I log in into other servers won't reset or lose my progress?
opal burrow
No, different server holds different account
So if your account is in Avrora, you can't use the same account on Washington
Or any other servers
rough niche
Well that’s explains a bit
opal burrow
Yes, you enter another server, you're entering under different account
green viper
Okay, I'm glad to know my ships are still the same in Sandy
rough niche
Same
green viper
Thanks
opal burrow
Np
buoyant hemlock
still left in from polaris
hushed totem
It keep loading forever
viscid nacelle
opal burrow
Issues with Sandy server traffic, refer to #game-news
pale lintel
Dammit 😂 Got frozen in PVP
dense siren
Dammit 😂 Got frozen in PVP
@pale lintel x2
opal burrow
If you two are in Sandy server, it has traffic issues, so there will be lag in connections
dense siren
okk
pale lintel
Ok
strange quiver
still no fix for sandy ? we are losing precious grinding time though ? 
unborn path
heh
opal burrow
@strange quiver they are working on it, be patient
solid hare
still no fix for sandy ? we are losing precious grinding time though ?
@strange quiver i know it was pretty frustating, but fixing a PC coding is even more frustating
even you already use the right codings, its still bugging magically
just let devs fix it, be patient 🙂
potent flare
I completed the level 8-4 on hard but the mission for clearing 1 non event hard mode stage is not complete
fiery wasp
excuse me, but I noticed some bugs here. 1st one is about different lv on map and in-combat. idk of its typos but i think it's not an issue.
after finishing 1st stage however I got the whole screen blurred. I know i can just restart the game but. it's annoying to keep restarting everytime you clear the whole map.
quaint panther
Is this a bug or a feature
fiery wasp
apparently the bug still goes to the main screen. I'm restarting the game.
that last one was a mistake. sorry
frosty gyro
an app restart will fix that up but its a known issue
kind solstice
chap is floating while sitting
ember bobcat
i just hope the event extends another day for lost time for sandy players 😦
nova drift
Bought gun and can't find it when trying to equip. Got someone problem like that?
honest solar
@nova drift Which of these two did you buy? Note that if you bought the left one, they are blueprints, so you still need to assemble it
vague cobalt
i lag a lot on exercice?
nova drift
@honest solar No-no, Ive bought prototype, which on the first screen, but can't find it when want to equip.
vague cobalt
ok i just got this
honest solar
Oh, if you're talking about this gun, it's only for Heavy Cruisers / CA ships. Your second screenshot shows you trying to equip a battleship / battlecruiser instead, which can't use that gun
nova drift
@honest solar Sorry, my fault. Can't normal read descriptions)) Thanks a lot.
severe quest
so 3 hours after server come up n they still cant fix
honest solar
No problem 
severe quest
goodbye exercises
nova drift
Don't know why, but I'm on Sandy server and everything is ok. 
strong blaze
Are you doing exercises
cause when I do exercises I don’t get the victory/defeat screen and it hangs up
nova drift
severe quest
omg finally got on
nova drift
Some loading was, but thats not a big problem. Got it before too.
green viper
Me too!
severe quest
but yeah almost everything is getting loading
nova drift
So, mb I've come at time? 
nova drift
But think from game developers side - they brought in big update, so it's possible to have such a problems. Be patient. They even gave us 100 diamonds. I'm ok with that.
@rigid linden Потерпи немного. Все вскоре наладится.
rigid linden
@nova drift мне на работу через час(
its just a standart event
cant remember such problem earlyer
even on pr2
north flume
please use english on this server
rigid linden
пошёл ты
severe quest
cheaping out on server bandwidth
north flume
Я понимаю русский
nova drift
XD
@rigid linden Ok, I will be using eng. No need to do exercises right now. Others features are avaible, so when excercises will be avaible, you can do them.
My english isn't good enough, so I make many fool mistakes 
honest solar
@rigid linden Please do not use words like that here, as they can be very rude
rigid linden
honest solar
nova drift
@honest solar So, what do you think about Avrora's "ЗДравствуйте"? 
honest solar
I don't know what you're talking about, and I'm not sure how it's relevant to #bug-reports
north flume
There's a small typo in one of her lines in the event
please report it using the bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
nova drift
@honest solar oh... Actually, it's not a bug, but I think it's some mistake... Yeah, as @north flume said, in text of first meeting with Avrora there is a mistake with upper case ("ЗДраствуйте"). I don't think it's a bug, but I don't find something like "Text mistakes report".
quaint panther
I posted this a bit ago but didn’t get a reply so I was just wondering again, is this a bug or a feature where the screen zooms in
I thought it was funny
nova drift
As someone great said: "Not a bug, but feature" 
solid hare
I posted this a bit ago but didn’t get a reply so I was just wondering again, is this a bug or a feature where the screen zooms in
@quaint panther you should report it to belfast bot, not in here
quaint panther
It was more of a question which I got a confirmation, chill
north flume
I mean, ye, that's the purpose of the channel
to clarify and check with bugs before reporting them 
solid hare
It was more of a question which I got a confirmation, chill
@quaint panther well, i Think... its feature maybe, because my AL do the same
to clarify and check with bugs before reporting them
@north flume for me, i just report it to belfast, then wait till devs respons it, to get 100% fact, without to much chatting xd
wispy thistle
warm cave
have you tried restarting the game?
also, what device are you playing on that has a square screen? watch?
woven mica
This normal? I searched in the known bugs for U-110 but didn’t see anything.. ( trying not to post something that’s already know but I can be blind so I apologize if it’s known )
next parcel
Houshou are you okay?
knotty zealot
also had the same problem where after completing stage c3 and skipping the dialogue my screen turns blurry
coral sentinel
Anyone else notice that Chapayev floats when she sits?
warm cave
is it just me or is affinity recovery slower than it should be?
royal jackal
Got it after A3 Cut-scene.
I play on a computer on an emulator BlueStacks 4.160.10.1119
I see that this bug has already been reported, just reporting my information.
jaunty turret
serene linden
Bismark's Wahrhiet ability no longer increases auxillary gun range to 90 as it should.
turbid pivot
My friend ask about... Where can he's send bug report from kr/jp client?
hollow kraken
Hm...honestly not sure how they take reports, sorry to say
midnight river
Hello, I understand that this is a channel for errors of the English client, but I do not know where else I can write.
I play on a Chinese client and encountered such a bug:
Drawings do not fall into the design tab
"the translation was done through google translator"
pale crest
finished A3 and got this
the game works fine but its just blurry
you can still click on everything
warm cave
@pale crest did you restart?
royal ivy
warm cave
@proud nymph if it's not in #known-bugs, you can report it through Belfast
hollow kraken
@proud nymph It has not been as of it
proud nymph
as of it 
anyways I'll report
royal ivy
There's lv 7..
hollow kraken
*As of yet
frosty gyro
restart
pale crest
i closed the game anyway
hollow kraken
@royal ivy Hm.... Honestly not sure if that's supposed to be there or not. If you'd like, you can report it to Belfast Bot
pale crest
and now playing on my mobile
hollow kraken
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
snow swift
Not sure if its a feature or bug, but my buddy sent me this, and this doesn't look right
Basically is this supposed to be like this, or thats a minor bug.
worn wren
Floating Capayev
keen smelt
does anyone else have a problem where skipping dialogue only skips until a selection rather than the whole thing?
proud nymph
been mentioned, although it's not really a bug, more of an oversight
undone scarab
haughty smelt
eager wave
it been like 2 months now. i assume the taihou skin wont receive the change it needs? can i write yostar an email and receive a refund of my gems?
simple oak
It's been a month rather. But still. 
swift pier
hot inlet
I just noticed, got rewards for 10 and 30 grids, but I don't think I got 20 grids reward
restive flax
anyone else experienced this?
buoyant hemlock
Help can't trigger Chapayev skin's special touch line
Maybe they forgot to code the line to trigger from poking
inner moss
Is this Normal? Bismarck and Graf Zeppelin are not getting any exp :v
hollow kraken
@buoyant hemlock I'm personally able to do it Can you try restarting your game maybe?
@inner moss If they're at LVL 120 and have stored up 3 mil exp, they won't get anymore
inner moss
@hollow kraken that will also apply for the other ships later on as well? :v
hollow kraken
Correct. Any ship that gets to 120 can only store up to 3 mil exp
inner moss
@hollow kraken Thank you for letting me know, I thought it was a bug for sure
Thank you as always for helping out
hollow kraken
No problem at all 
queen cloud
Bismarck shows up in my fleet screen and then I get stuck in a never ending loading screen
frosty gyro
redo your fleet as you have 2 overlapping backline ships
queen cloud
Weird, can't do it in battle so i guess i gotta retreat first
barren phoenix
Chinese in EN server?
hollow kraken
Yeah, they seem to have missed that. If you don't mind, please report it to belfast bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
radiant sierra
sharp plover
I dont know if i need to put it here or somewhere else, but i didnt find it in #known-bugs that sovieskaya rossiya has a post-oath line that is just "nil" and says nothing. I'll assume this is not intended, or is it?
frosty gyro
we dont have a report of it so I believe it isnt
can you report it? @sharp plover
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sharp plover
Do i just send a dm to the bot with that command?
frosty gyro
yep
sharp plover
Ok, will do.
radiant sierra
Phoenix and Portland aren’t registering the sorties, yes MLB, yes accepted and cleared
small knot
They have to be in the fleet that kills the boss as well.
sharp plover
Report has been sent, i've tried my best to be as correct as possible.
brittle copper
Did someone report the bug about Cleveland default special touch is gone after latest update
rich pike
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
keen smelt
hey im having this issue where the game crashes when i try to 1-tap buy gems
it happened last time i tried but i managed to buy eventually somehow
i buy gems, the google prompt comes up, i press 1-tap buy, then the game goes portrait and restarts or crashes
knotty zealot
quaint panther
Yep, a few people including me have been getting funky effects when pressing HQ
If anyone is reading this and has Chapayev's skin, can they try to get the special touch via secretary (not archives) and screenshot it? the quote is "Hyah?! Commander, that's not what i meant....!". Ive been tapping around for a few minutes and cant get seem to get it both on iOS and emulator. Beginning to think its a bug
midnight mountain
calm bridge
dreamy shore
i open with 20 cube (5 raw x 4x) and 0 ship event Are You Kidding Me???
tawdry atlas
that's pretty normal, blame rng
spice moat
Someone can help me? I got an Android update to my Nokia 7 Plus phone from Android 9 to Android 10 and my game started to make creak/crack noises. I tried to restart the phone and it doesn't work. Then I tried to delete the game and re-install it. It also doesn't work. I thought maybe one or two game update will fix the bug but the updates happened and this irritating thing is still there. The noises on my phone only. When I play on my computer everything is fine and I can listen music or watch videos or play another game on my phone with out this things. So the problem is with the game on my device for some reason.
buoyant hemlock
Can somebody help me? HM map is skipping frames while gameplay is completely fine, how to fix this?
https://cdn.discordapp.com/attachments/682029370633617499/682887090920488960/video0.mp4
https://cdn.discordapp.com/attachments/682029370633617499/682887992335138818/video0.mp4
hardy frost
I changed my fleet but once I play it doesn't actually change
I changed ibuki to columbia but once I battle it change it back
I closed and open my game and now it's work as it should
buoyant hemlock
Eh, blame lag
problem is other maps don't lag, only HM does, so it's annoying
silk robin
The help section on the event map still returns Polaris combo explanation.
red rock
idk if this a bug but whenever the c3 boss uses blue bullets skill i crash
twilit kindle
what phone do you use
red rock
iphone 5
foggy dove
i'm surprised you were able to run AL at all
ram req is 2gb
the iphone 5 and 6 variants both only have 1gb
red rock
oh alright thanks
tawdry atlas
idk if it's just me, but when placing grozny on a dance furniture, her chibi's head would freak out/disappear mid-animation
next parcel
I am not sure this should be so.
warm cave
@next parcel probably not, please report to Belfast
rustic hearth
im having this issue after finishing sortie any solution other than reopening?
red rock
yes
warm cave
@rustic hearth nope, just restart the game
maiden ridge
Soooo.... I just built 2 ships with my 5 cubes I got, and was gonna build a third with the cube from the daily to get the daily 3 build medals... except it's not counting my builds?
ok, restarting gave me the progress. any idea what could have caused it?
foggy dove
server desync
dusk nebula
in current northern event, this screen comes up in stage info, while its related to the former event that is no longer active
hollow kraken
No one has formally reported it yet. If you don't mind, please do to Belfast Bot 
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
buoyant hemlock
yeah, i mean that lol
foggy dove
for players to collect
frozen violet
When you hit the help button it still shows the full combo (from the previous event) when doing the current event map
lunar widget
hollow kraken
@frozen violet @lunar widget If ya'll would be report those issues please
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
fierce owl
tawdry atlas
she's supposed to be doing pushups
velvet jay
An error in the ship lines. Gangut was renamed to Oktyabrskaya Revolyutisya IRL, not the opposite
frozen violet
lol nice dancing,
warm cave
everyone's posting screenshots, nobody's messaging Belfast ...
frozen violet
its not a bug its a feature
buoyant hemlock
I’d like to point out that Avrora’s skin is much lower resolution than the other skins... it’s noticable
river kelp
has this grammatical error been reported? should be "had been led to" instead of "had been lead to"
warm cave
if it's from B/D - probably not, @river kelp
river kelp
ok then
fast swift
Anyone's fleets freeze after killing Intruder type II (elite node)?
ancient spruce
what ever the fuck just happened here? Finished b2 and skipped the dialogue
its like taking an eye exam
visual forum
Guys everytime i try to change the secretaries this happens:
and then wether i press secretery to change them or i press the arrow to go back
it keeps loading with a black screen for ever
So i cannot change my secreteries for now.
restarting the game also doesnt work .
Edit : it worked out after i restarted it 3 times.
warm cave
@wispy thistle what's the "fail" there? is the Russian word wrong?
empty flare
Correct: Очень хорошо
small knot
Probably going to have to be very specific when addressing Russian errors for (should be) obvious reasons.
urban peak
I don't know if its just my phone and connection being dumb but there seems to be a lag between tapping the build, mission, lab ect buttons
void wind
sometimes when u kill the siren bosses this happens when u kill them in the battle, ur units their models freeze
trail pagoda
Just had this exact bug ^
dense bronze
Happens to me aswell in D maps
low sable
confirming that that bug also exist on my i pad prod gen 3 as well ^
visual forum
the bug i mentioned before seems to affect the shop as well. it is troublesome to have to restart the game everytime i have to change secreteries or buy something from the shop. and even worse i cant even buy anything.
frosty gyro
can u try a file repair?
visual forum
I will right now. @frosty gyro
it is still loading... should it take that much time to load ? @frosty gyro
simple oak
About the Siren sprite bug I just reported, I managed to record it in the end so if a mod want to add it onto the card, as it makes the issue simpler to understand than just a screenshot of the sprite on the map 
https://i.imgur.com/yJRemBm.mp4
visual forum
it seems that there is a bug with the ships. at the shop , secreteries and build .
it seems to affect L2D skins though
akashi is L2D that why you encountered that @obsidian furnace
I have the L2D skin of ibuki so i encounter that at the build and change secreteries as well...
Hopefully it is fixed fast. cause it usually crashes the game.
obsidian furnace
Yeah I bought some 
and exited the screen to the shop while the animation was still playing
So either it recentered Akashi below the screen, or it just stopped the animation
I'm not going to reproduce it
twilit kindle
!feedback
visual forum
as you can see from my posts above , in my case it just replaces them with a white square , reminds me of missingno for some reason XD
twilit kindle
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
rain vector
When Chapayav is placed in the dorm, she floats on furniture like chairs.
simple oak
I see a lot of people complaining about it but nobody reports it 
twilit kindle
@simple oak @rain vector I just did
i already sent that here 8 or 9 hours ago
but didnt report
so now i did
bronze pewter
the game disconnected after the cutscene and when I logged back it was still at 75%
bronze pewter
Yeah my bad turns out I just had to re login again
twilit kindle
Yeah not to worry
AL really has bugs where u just need to relog
bronze pewter
my connection is rly crap today prolly why
buoyant hemlock
im not sure how i can repeat this
but my monarch just used her skill like at the same time as a siren dying
and the chibis and the healthbars all moved with the screen back to monarch
and then back over to where they were stood
as well as all the ships healthbars on screen
soft wolf
Can't log in, it says unknown error -1
buoyant hemlock
i think thats usually an internet connection issue
surreal eagle
Is it a bug that everything goes slow when the elite enemy that can zap get kill
hollow kraken
@soft wolf That's usually a expired login error. So if you happen to have your account bound to FB, Twitter, or Yostar, trying logging into your account again via your bind option on the title screen
@surreal eagle I personally haven't noticed it
surreal eagle
It actually looks very weird. Everything actually just stop but I can still hear the sound, and it happens when that elite enemy get killed, and went back to normal when the battle is over
hollow kraken
@surreal eagle Hm...can you possibly get a recording of it for reference?
@dull quartz #known-bugs
dull quartz
drifting sparrow
buoyant hemlock
i think thats what happened to me ????
it bugged the instant the elite was killed during a slowdown bb firing
rustic thorn
Weird overlap of sub and destroyed boat
simple oak
Yes there is a bug with the new Siren. Sometimes when you kill it, the sprites stop themselves but the battle still continues with the shells going everywhere from nowhere, it's really confusing. I'll try to record it if it happens again 
Btw @hollow kraken I recorded the Siren sprite issue, if you could add it to the card that might help since the screenshot I posted is not really representative of the bug. 
https://discordapp.com/channels/456397991847395339/468804420801527810/683109273609306147
hollow kraken
Sure thing. Give me a bit and I will
full remnant
Someone on my server built a Gascogne U:
fast swift
That happens when ppl build before the event ends and finish it after the event ends
full remnant
Ah okay.
rustic thorn
So do I add this to the bug report complie or what
buoyant hemlock
i think you just restart the game and it fixes
its literally been a bug since the closed beta 
grand charm
ionic fjord
All I could see are numbers and 我 which is supposed to be 五 and now I am triggered.
spring compass
All event stages double pensacola
foggy dove
known
dense frost
https://streamable.com/w0qwg
has this been reported?
novel silo
I am doing Ajax's storyline but Hatsuharu's popup appeared instead? The previous stage was the same.
atomic stream
Did anybody else lose access to the memory for "fight on royal maids!"? Had it fully completed before but now they are all locked
fossil condor
there's a dupe of that event due to issues, do you have another that's completed?
obtuse marsh
Glitch were the ships move around but your screen freezes for a moment. I'm also playing on auto if that's a factor.
surreal eagle
Is it an error or a bug
river kelp
hi just giving a heads up; i'm seeing signs of sandy server possibly getting overloaded again on my end
zealous oak
Dunno if its just me, but Aurora L2D Skin doesnt work the special touch
brave hearth
I'm also having problems with Chapayev's skin special touch not working
foggy dove
i just got aurora's special touch to happen on l2d
sooo yeah
@zealous oak
i'm guessing that for chapayev it's something similar
it's not at the chest area
frank pecan
Is this a bug? My progress did't increase after my game crash during the cutscene after defeating the boss
foggy dove
aurora's l2d special touch is at her thighs and crotch
river kelp
found some weird bug after my fleet destroys the siren intruder elite https://www.youtube.com/watch?v=k71tbzvPj60&feature=youtu.be
foggy dove
chapayev is probably somewhere outside the chest area as well
@river kelp it's been reported
river kelp
ok
foggy dove
you can try restarting your game, but usually crashes during cut scenes cause this and don't indicate progress @frank pecan
@brave hearth try the lower body or other body parts, it isn't always the chest
zealous oak
@foggy dove OOOOHHHH OK OK, thx dude!!!
frank pecan
@foggy dove that work. Thanks...
brave hearth
Yeah i've been spam clicking almost every part for like 20 minutes and haven't found it yet 😅
I'll keep trying until i find it hopefully
tough harness
Is this a bug? Cause I don't think the same ship should be listed twice as a drop...
static cypress
Chapayev sits above the desk
ancient maple
maybe she's just 2 kool 4 skool
obtuse marsh
Umm.. 
ancient maple
Yeah, that's been happening to me every so often as well.
brave hearth
There is a bug with the Chapayev's skin special touch where if you have the background enabled it won't work for some reason
foggy dove
could you try tapping on her skin with the bg on in diff locations?
brave hearth
Yes I've tried time and time again but it won't work
I can video it too
If you'd like
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
restive widget
There's 2 pen ? Is this ok?
grand oxide
There should be "слух" (hearing)
@wanton quartz and where is the second? (EU, CA, Common)
wanton quartz
I mean the wiki
Not archived
There was a mistake on wiki where pen appear twice in the ship drop
And it was the game bug, not the wiki mistake
grand oxide
👌
obsidian bone
My old iphone cant take the brunt of AL’s graphics (or any other game) from time to time, just as I finished beating the boss of B3, right before the story cut scene could happen - it crashed. I’m not sure whether or not the story archive after “Collapse” should be empty or not, but is this a bug?
I tried beating the boss again, thinking it would solve it, but it just skipped it to the next one. Any help?
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
obsidian bone
@foggy dove thank you
jovial marlin
Im stuck at event stage loading
But i can play normal stages
worldly meadow
For some reason, whilst I was moving my character my camera wasn’t locked on anymore and it was just my screen moving up and down and left and right...?
Is this because of the debuff blizzards?
rare peak
Game has some visual bugs
Like move and shot, but the animation is frozen. but its actually doing normally. Vanguard is disappearing, but still fighting.
Happend to me now the 4th time or so
jovial marlin
Syndra aaa explain if the telcom is the problem or the data
covert laurel
coarse kestrel
World D-1 in Northern Overture didn't spawn the Boss Fleet
I cleared the whole map
wanton quartz
Try restarting
kind solstice
D3 map, some enemy elite bb siren become cv in battle
simple oak
@worldly meadow Is this what happened to you ? That's a bug that can occur when you destroy the new Siren.
https://i.imgur.com/QNWI0CA.mp4
analog bane
it happens to me too when im figthing the new siren mob
willow escarp
Chapaev can fly ))
worldly meadow
@simple oak Bang on the money
surreal eagle
My mini game error doesn’t go away even I restart the game
compact grotto
hmm chappys skin special touch doesnt trigger at all
i tried to click everywhere on secretary screen
foggy dove
turning off bg seems to fix it
subtle pebble
chappy sits on a chair like a boss https://cdn.discordapp.com/attachments/586213933099253771/683356735817252880/unknown.png
amber scarab
is it a bug that my commissions didn't update to the usual daily resource extractions at reset?
blazing pine
opaque elm
Hmmm
hard parcel
hoary lagoon
It's a really old bug but recently has been happening a lot.
there's a trello card for it from a year ago
trail shoal
Not sure if this is a bug. Maybe in soviet russia, chairs sit on you.
blazing mango
idk what made it happen, i just pressed skip on cutscreen
echo sphinx
Guys, can you finish z23 picture report? im stuck with 1 Yellow and cant get skin
ancient maple
You've probably just overlooked a tile, since everyone else has no problem with it.
drowsy cloud
The game seems slow to update my fleets when I go to sortie today; if I changed the ships in a fleet, it often uses the old fleet instead of the new one. I tried to sortie with only a fleet created in a previously empty slot, and got this message.
Restarting the game when this sort of thing happens leads to the old fleet being back in place of the new one. It generally lets me properly swap fleets after, but it's pretty annoying to have to restart the app just to change what ships are in my fleets.
unique monolith
whenever try placing in auto commissions for ships would bug out to have no ships unless I exit out of commissions to redo what I originally wanted to do
simple oak
Must be the bug when urgent comms are blinking, removing the ships you put there, unless you're fast enough to launch the commission before the next blink
obsidian furnace
Good to know that the map drops Pensacola
sharp forum
Something not right for Chapa lol
stone idol
I can't dorm for some reason
I put noshiro and Laffey in dorm... atleast I thought I did
the game doesn't put them in
Selecting them and confirming takes me back to the dorm with just 2 ships in it and those 2 aren't
Tried looking in #known-bugs but didn't find anything related (I just searched dorm)
anyone know anything about this?
frosty gyro
unselect them save then put them back in
stone idol
umm
frosty gyro
its likely just a desync
stone idol
This is how it is when I go to dorm
I select them and confirm still end up with the same
frosty gyro
try restarting the app
stone idol
ok >_<
I did put them in like 2 restarts before now
I'll restart again just to be sure
oh that solved it I think... they're in dorm now
wew
thanks
hybrid sorrel
So idk if this has been reported by anyone else but I've tried to solve the decryption on 2 different devices and got this same error
tropic basin
I get that same mini game error. Hopefully one of the mods replies about it
frosty gyro
have you tried restarting the app?
tropic basin
I have tried restarting the app. It still continues to occur
spare mirage
valid path
polaris is still relevant apparently
storm axle
Cannot verify this, but it seems like if fighting with fleet 2 and fighting with sub support, if the sub dies, it will cause it to switch to fleet 1? Had it happen to me on D-3 a few times, both clearing and non-clearing when using a 1 sub fleet.
frail whale
This was supposed to be a aircraft carrier but it's shows as a Battleship in D3 map.
grand oxide
Is it supposed that Enterprise is not 100% invulnerable when she uses her Lucky E?
brittle copper
did dev acknowledge that "out of body" bug?
pine trellis
Is this one known? I skipped a story line and now it’s stuck at being blurred
grand oxide
+Stories with answer selection can't be skipped
hard panther
Happend at D2, fought an Elite Cruiser siren, then this happend
*note the hp bar not being aligned with the shipgirls, kept happening a few times, the bug only happens with one type of elite siren for some reason
wraith ember
My game logged out by itself when i was in battle with elite siren in B3
It happened to me 2x today
limpid carbon
I complete B1 on event and this...
umbral quartz
Game freezes for few seconds then puts the game on pause... iv'e been doing auto alot so this is kinda annoying
lunar widget
I swear sometimes I see my ships' riggings spin like crazy in battles when a bb shoots
small knot
You're not crazy. It happens.
severe wren
raw dragon
grand oxide
Should I report about really stupid subs "attack mode" or it is already known and won't be fixed?
frail bridge
How i delete the Triple 305mm Main Gun (M1907) from the Gangut , when try Dissemble a window pops up with " confirm to dissemble"
grand oxide
@frail bridge screenshot?
grand oxide
It is.. locked somehow?
frail bridge
i have try to write the weapon name in the field but then it says is not the right name lol
grand oxide
Looks like there is space at the end
frail bridge
no have not locked the weapond
grand oxide
"... (M1907)_" <- space instead of underscore
frail bridge
oh lol thanks AlexSocol
grand oxide
It worked?
frail bridge
yes was realy just the space at the end
but why this window pops up anyway
all my gold have it not , but this bad weapon have a extra delete save window ?^^
grand oxide
It is unique item with tier T0
frail bridge
my other T0 i can delete without this window
grand oxide
¯\_(ツ)_/¯
frail bridge
this weapon is the only one who have it lol , thats why it was so strange
but now its delete so all fine thanks ^^
grand oxide
Maybe ask in #gameplay-help
frail bridge
nah your help was work so all fine ^^
foggy dove
that is the only gun she can use to proc her skill
and makes her actually good so like
if you throw it away, you probably don't intend to use her
@frail bridge
frail bridge
yes not will use her , only have her for have her ^^
foggy dove
at least it's not surcouf who literally can't use any other guns i guess
round cypress
yall realize Gangut can outdps yama 1/2kai right
grand oxide
What about warkai? 🤔
frail bridge
@foggy dove yes surcouf was bad thats she can only use the weapon she comes with xd
round cypress
Probably not warkai
foggy dove
details on dps can be discussed in #gameplay-help
but yes, warkai is not exactly easy to overtake
grand oxide
:3
compact granite
Chapayez dorm chibi sit a bit tok high when interacting with chair furniture
I tested her on other theme chair furnitures
round cypress
#known-bugs 3rd one up
foggy dove
i've lost count how many times this has been reported tbh
neat ermine
edgy violet
simple oak
Well... did you clear B2 ?
buoyant hemlock
Why is Avrora's name spelt Aurora in this pic
the SN AURORA
oh dang the quality
hollow kraken
It was reported honestly can't remember when. But just not fixed yet
buoyant hemlock
Oh, okie
vagrant timber
choosing the "enhanceable" filter option freezes the game for a while everytime
storm axle
z23 can equip both cl and dd
@buoyant hemlock avrora is just a name given so it sounds more russian and to differentiate it from the hms one, the actual name of the ship is still aurora
frosty gyro
yes her name is actually aurora
hollow kraken
I could've sworn we had it reported as an error Could be mistaken though
frosty gyro
I mean it might be
but irl her name is aurora and... not avrora
we might of meant avrora on that screen
dusky ginkgo
Is she ok?)
north flume
but irl her name is aurora and... not avrora
irl her name is Аврора
romanization is whatever rule you using at this point
in-game her name is Avrora
so that's what it supposed to be
frosty gyro
we still have it as a card cause we werent too sure ourselves
I was responding to haobo and aA was the one reporting it
unborn night
Shouldn't the Vodka bath furn be able to rotate?
obsidian furnace
I mentioned this before but
I don't think Pensacola is supposed to be there twice
It's like this in the event maps
warm cave
has been like this in event maps for a while now
weary wolf
Sovetskaya Rossiya only says "nil" on her mainscreen 3ex line. And there's no voice for it.
frosty gyro
its known 
normal linden
magic jackal
final moon
Bruh what is this
flat wagon
Urgent ops daily is now called fierce assault
round nest
Bruh
umbral quartz
Chinese! Cant read it oi! It that a virus
surreal eagle
I still can’t solve it even I already restarted my game so many times
valid path
blurry gameplay
fair ridge
Is it normal that i cant play C1 even when i cleared B3 a few times aready?
north flume
you can play c1 even without clearing normal maps (I didn't)
so you get an error or?
fair ridge
It says that i have to clear the previous stages
north flume
switch to map A
when you try to enter hard mode from B, it tries to put you in D and D is locked for you
@fair ridge
@fair ridge it's fine
also, please don't use words like "retarded" on this server even as a joke as it may seem offensive 
analog minnow
bad position while sit
north flume
it's known
analog minnow
oh, sry
fair ridge
Oh sorry
drowsy spear
Is it me or in d3 cv siren has the same outlook like bb siren?
lucid yarrow
On last season i got rank captain but mail said i got Petty officer and receive less merid,and now i don't get any merid and no mail when reset,my rank was captain.
buoyant hemlock
Oh, its because the ranks are reset
@storm axle oh okau, thanks for educating me ahajahha
lucid yarrow
Did you got merid when rank reset?
ancient maple
You don't get a merit reward based on the rank you end the season on. You only get mailed merit when you achieve a specific rank for the first time in a season.
humble vessel
hollow kraken
It's a known issue to happen at times. A restart of the app should ideally fix it
buoyant hemlock
This happened after an error message popped up
The error message just said something like "error"
I don't know if it's my internet is acting up because it isn't that slow right now
hallow grotto
Idk if this has been reported but there’s two Pensacola drops showing for the event D3
Edit: scrolled up and saw it was reported. Just a reminder then I guess
spice owl
not sure if this was reported earlier:
a visual bug occurs when chapayev sits on the chair of the event dorm theme. she appears to be floating.
https://i.vgy.me/Q47902.png
hollow kraken
Yepp, it's known #known-bugs
ornate matrix
I keep getting disconnected on sandy sever all day today plz fix I even been trying at different times and still
crisp zenith
I have one such bug that during the battle with sirens on the map everything is stuck and only particles from torpedoes and a strip of hp ships move?
hallow grotto
I’ve had that too
deep fractal
That is already a known bug
flint plinth
Hey, I just bought a box of gems but I didnt received anything? Can I get some help?
frosty gyro
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
frosty gyro
next time(if ever) for purchase issues visit #tech-support
flint plinth
Ok! Sorry, thats my first time 😛
last coral
is the infinite blur when tapping HQ known? ie, it doesn't just blur a bit, every frame it uses the blur of the previous frame as input for the next frame and becomes a big blob after a few seconds; the blur effect from opening the left sidebar menu still works correctly though
visual forum
@crisp zenith I encountered that bug too.
flat temple
So i just bough the T3 triple 152mm main gun (B-38 MK5) Design from the eventshop and didnt get it, bought it again and didnt get it, restarted the game bought it again and didnt get it then i bought it to check if it took the intel points away and it did.
Anyone else have this
?
hollow kraken
So you checked your design tab or your gear tab for it? B/c it's blueprints. You need to buy all of the blueprints to craft one copy of the gun
hollow kraken
No worries, happens to the best of us 
But also just to note, please don't use derogatory terms within the server. If you don't mind, please edit that message
flat temple
👌
hollow kraken
vast stone
Is it possible that the "special touch" voice line of the Chapayev skin cannot be activated in the secretary? I only get the normal touch and main screen lines when I touch the breasts.
Ahh already reported
hollow kraken
If you have the skin+background, the lines become very finicky and seem rather random
true roost
is minsk supposed to dance sideways in the dorms? like on san diego stage, etc.
slim palm
is Chapayev's skin bugged
frosty gyro
in what way?
verbal brook
what do you do when you get the mini game error:30?
rigid dust
Ive got something weird going on whenever I face an elite fleet in the hard mode stages for the event
It just kinda freezes once I kill the boss until I sink the rest of the ships
Correction I have no idea what causes it other than being in an elite fleet fight. Killing the boss does not seem to trigger it
terse nova
My sub fleet sometime disappear when it still has ammunition
south lotus
frosty gyro
it is #known-bugs
opal burrow
try restarting
strong blaze
i did and sandy is still giving network error
warped acorn
same here, can't log into Sandy
strong blaze
US
frosty gyro
should be just a hiccup then
opal burrow
I got in on Sandy, but I notice some connection lag going around
amber apex
I can't login, region is UK
buoyant hemlock
chapayev dont know how to sit properly
frosty gyro
known bug
eager jackal
little badge
