bug-reports

[ember yoke]

It did not repro the second time, but there were a few extra notes at the end that were not in the first run (the first run stopped after the double yellow taps)

[hollow kraken]

Be sure to unpause it on the bottom left there where the checkmark is

[ember yoke]

Ohh, will do that, couldn't repro again but I think the issue is in the last left red hold note

[cerulean cliff]

I didn't get points reward from mission's for clearing event maps with 3 stars. Only poster's.

[hoary lagoon]

so, any tl reports yet?

[frosty gyro]

no

[hoary lagoon]

well then

correct me if I'm wrong but we're missing "is" between "consideration a"

[simple oak]

Switch button font isn't the same as the other ones. Has it always been this way ? I just noticed
Could be nice to redo this part of the interface anyway, different fonts, different sizes, that's a bit of a mess.

[north flume]

yes, it was always this way

[hoary lagoon]

as far as I can remember AL uses sans serif type, but that looks like a serif type

[simple oak]

Should I still report it since it's... not really a bug I guess.

[hoary lagoon]

using a different font for 1 button is kinda weird...

[north flume]

I guess you can, but

[hoary lagoon]

just to let them know

[simple oak]

That would better go into feedback or something like that.

[hoary lagoon]

maybe

[north flume]

it's technically wrong

[simple oak]

Should I include the size thing also ?

[north flume]

nah, size is def intentinal way to set up UI (for whatever reason)

[simple oak]

Aight'

[hoary lagoon]

considering the switch button is the most used of the 3, yeah, seems intentional

[simple oak]

Ye but for the size it's not only the switch button, they all have a different size than the others which looks weird

[hot inlet]

I asked this about Juustagram yesterday, but I think there were supposed to be posts for it during Lantern Event (as per patch notes) and now it doesn't update with Polaris stuff. So I think it may have been broken since last week

[scenic plank]

[ Minor BUG ] - When are in Stage place and tap Operation the Operation music begins, then if you tap 2 times "<-" sign to return Stage map Operation Song continue running even you go/begin Passionfes songs.

Temporary solution, go to home screen

[lament basin]

so is this not in the game?

[stuck minnow]

So the nodes in sp5 are only dropping ships and nothing else.

Not sure if its been reported but thats a pretty big bug, rip all the purple plates

[north flume]

@stuck minnow no it wasn't, please report it

/bugreport

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[stuck minnow]

ok will do

[unborn night]

If it helps it looks like it's just regular mobs that either only drop 1 ship, or don't drop anything at all.
The Elite ones are working fine, proof: (oh and it's like this from SP1 to SP5, don't know about Special 800 pts map)

[wet jungle]

Fleet disappears after mission start

[buoyant hemlock]

juustagram still no updated content since previous update before yesterday
bug ?

[fleet ermine]

Cant like Juustagram posts, as I've already liked them all. How to get the achievement?

[south lotus]

"switch" button uses different font with scratches - known?

[north flume]

yes

[wheat scaffold]

Haven't seen this posted or maybe not too big of an issue but after the cutscene on sp3 after 3star/clearing it screen became fuzzy was able to reload game and it fixed it

[robust iron]

I just finished SP3, skipped the cutscene and after that the whole game stayed blurry. Buttons and all still worl,

Oh yeah, this is what i have as well

[wheat scaffold]

Just reload

[robust iron]

Sure, just wanted to report it as well ;)

[cerulean moss]

I reloaded my game after I got a “may not have cleared error” and my sp1 progress is stuck at 35%

!feedback

[hollow kraken]

You fully cleared it again and it didn't progress?

[eager wave]

in past, when i purchased gems , and pat akashis head i get a few extra rewards for a selected amount of time.not anymore is that a bug?

[hollow kraken]

She has a limit. You reach the end of the free gifts from her

[eager wave]

no , i bought 2.4k gems during last skins and i got nothing from her , or do you mean sth else

like she has a total limit, no matter how much u purchase

[hollow kraken]

Correct

[potent flare]

I am clicking to increase resoultion bu its not changing

I can only change it in windowed mode

also there are controller input

I dont have one plugged in

[surreal gull]

Has it been reported no plate drops in event?

[wanton quartz]

Try asking the crosswave channel

[golden sierra]

I feel like the judgement for the rhythm game is inaccurate, there is only Early delay and late is only a few MS before getting good or miss

[surreal gull]

for SP and SP5 stages?

[potent flare]

oh

I dont see it

[golden sierra]

beeen reported alreayd

[surreal gull]

ok

[golden sierra]

I cant send messages to belfast-chan

[foggy dove]

You need to turn on the discord setting to enable DMs from server members

[golden sierra]

already have

[north flume]

what do you mean by "can't send messages"?

[north flume]

do you have it enabled in server options?

if yes - no idea, probably some discord malfunction

[golden sierra]

yes

[frosty gyro]

try restart of app/software

[golden sierra]

Done already

I restarted Discord, tried clearing DMs, updating Discord, changing my privacy settings (beforehand), message scanning, changed server privacy settings, tried DM'ing others of who I'm not friends with and I can DM some people but some I cannot.

@rocky willow

id say discord issues since servers crashed this morning (utc+1)

[jade palm]

not sure if this has shown up yet or maybe im misunderstanding gascogne (muse) red skill, but there seems to be a weird bug when it converts shots to notes, especially with JB gun (her default) as it fires 2 sets of 2.

Also strange is that she has the "gain two shots per reload" text in both her skill and her limit break 1. Her limit break 1 also lists that she gains MGM+1, which standard Gascogne does not. This is confusing/redundant. She only needs it mentioned once in the place it actually grants it to her (limit break 1, not the skill). This can easily be fixed by removing the mention in the skill and deleting main gun base +1 from her limit break to match the PR2 Gascogne

here are some recorded gifs of the issue (she loses projectiles randomly, note that there are less water splashes on those sets)

first salvo:
https://gyazo.com/6c00b28a22002830edd9f68c475fedb0

second salvo:
https://gyazo.com/c3729f9d0341d7167b9ada880c2b1bbc

[cerulean moss]

@hollow kraken i tried again and it progressed but it’s time and oil I’m not getting back

[manic rover]

Is Juustagram bugged? This was my last post.

[opal burrow]

scroll down below, there's a new post down there

[sage cairn]

Spell check

[fossil condor]

Vetting is a word, unless you're referring to something else?

[bronze pewter]

So uh.. it didn't finish

[fossil condor]

@sage cairn

I think it takes a while, maybe a few more seconds or so.

[bronze pewter]

Nope the last hexagon didn't even appear

[fossil condor]

oh, the last note hasn't even appeared?

[bronze pewter]

Yup

Got a full combo too...

F for me

[fossil condor]

It might be some latency or connection issue, I'd unfortunately have to say that you might have to restart.

[sage cairn]

Idk

For some reason I thought it should have been "getting" because its the mail reminder

[fossil condor]

oh, if I had to guess, she's berating you for not going over or "vetting" the mail (hence the reminder)

[sage cairn]

Meh but all the other reminders all telling yiu to go get mail

[gaunt marsh]

The "Share a Polaris post" mission dont get completed after a post has been liked. Is this a know issue? or am I just doing it wrong?

[hollow kraken]

Sharing and liking are different things

Sharing is the little paper airplane on the bottom right of the screen

[gaunt marsh]

ah I see thanks

[hollow kraken]

[warm cave]

anyone else getting a Network Error when trying to log in right now?

[tulip yarrow]

I am

There was a small patch when I relogged 2 minutes ago

Guessing that may have broken something

[cinder nacelle]

same for me

[warm cave]

_pokes @fallow niche _

[chilly wharf]

Same

[frosty gyro]

we can handle it bib

[tough solar]

Error

[frosty gyro]

what region are you all located in?

[strong blaze]

EN

[frosty gyro]

english is not a region on earth

[crimson phoenix]

Hey do you guys get network eror after hotfix? I get network eror

Sea

[spice flower]

South east asia

[cloud socket]

Yep network error

[strong blaze]

United States

[frosty gyro]

is everyone experiencing the issue in SEA

[crimson phoenix]

Yes

[hoary sedge]

Yes

[cloud socket]

Im in SEA yes

[river heath]

Europe

[crimson phoenix]

Network eror aftee hotfix Sea

[crude leaf]

Same network error after another small patch. UK here.

[upbeat breach]

Same here

[cerulean tide]

Oh, yeah, same here, was about to put it here

[upbeat breach]

But in LAN

[fast crow]

Same network error here, Russia.

[frosty gyro]

may people send log mode screenshots

[cerulean tide]

Netherlands, by the way

[frosty gyro]

/logmode

[bronze mauve]

https://youtu.be/l3ujs7D0tFE

[warm cave]

EU @frosty gyro

[zinc reef]

Haven't received the valentines gift yet

[tulip yarrow]

Canada west coast here

[crimson phoenix]

There u go

[frosty gyro]

thank you for screenshots we should have enough now

[buoyant hemlock]

same Network Error

[novel hamlet]

Me too. Germany here

[dim gorge]

Same network error too

[stoic mist]

SEA got network error as well

[frosty gyro]

#known-bugs

we thank you all for letting us know but we are aware the issue is widespread and dont need everyone to flood the chat

[smoky briar]

Yep. SEA here. Sandy server

[tulip yarrow]

k let's chill and let them work it out

[smoky briar]

#known-bugs
@frosty gyro aye. Tq for the quick response

[meager jungle]

[stone mortar]

Do we have to wait for a hotfix for this?

[weak quartz]

They already know stop reporting the network error

[earnest haven]

👌

[drowsy sleet]

Lmaó

[hardy crypt]

I thought it is only me, seems like a lot of people have the same problem

[drowsy sleet]

Was gonna post the same thing but already everyone did

[stone mortar]

Bruh no need to post the same SS

They already know

[haughty wharf]

Ahhhh.......!!!!

[stone mortar]

[frosty gyro]

we thank you all for letting us know but we are aware the issue is widespread and dont need everyone to flood the chat

[drowsy sleet]

[haughty wharf]

Hurry

[frosty gyro]

please check in with #known-bugs and/or #server-news #game-news for updates regarding the issue

[bronze pewter]

Network Er-

[ashen pine]

is this happening to anyone else?

[hardy crypt]

yes

[drowsy sleet]

[frosty gyro]

did you even try to scroll up

[ashen pine]

bruh

[hardy crypt]

if you scroll up you will know

[ashen pine]

i thought i was the only one ;-;

[ruby zodiac]

time to lock the chat

[hardy crypt]

I scroll down and I already know my servants are posting the same problem I have

[drowsy sleet]

Lock this channel until the bug is fixed and let last message be to check #known-bugs

[void lava]

Seems like it... I thought it was just my phone being shit and I ended throwing it repeatedly out of frustration
Glad I did check here

[raven hemlock]

I though i was the only one

[frosty gyro]

we thank you all for letting us know but we are aware the issue is widespread and dont need everyone to flood the chat

[hardy crypt]

and then other people unable to post other bugs

[stone mortar]

Aint hard to scroll up tbh

[frosty gyro]

stop flooding the chat

seriously

[foggy dove]

/lockdown

[bronze mauve]

bug-reports got locked down.

[foggy dove]

We thank you all for letting us know but we are aware the issue is widespread

Please check #known-bugs and #game-news #server-news for updates regarding the issue

[frosty gyro]

and we have enough log mode screenshots

[foggy dove]

/lockdown

[bronze mauve]

bug-reports lockdown got lifted.

[spice moon]

no valentine's gift here

[foggy dove]

Have you checked your mail

[spice moon]

yes, and i don't seem to be the only one

[grim harbor]

Same - tried reopening the game, relogging, and rebooting on both my phone/emulator - nothing in the mailbox or inventory

[urban lantern]

same problem here, not in the mail, tried to restart

[grim harbor]

All I have is last year's gift

[trim falcon]

nothin too for me

[uncut pecan]

that happened to me too

[trim falcon]

restarted 5++ times alr n changed sec

[gaunt nacelle]

need help didnt get gift from my secretary

[fleet bloom]

also missing the gift

[grim harbor]

my account on Sandy got the gift fine tho

[foggy dove]

Did all of you log in while the server was experiencing network issues

[gaunt nacelle]

yes

[fleet bloom]

i just stayed logged in

[dusty pike]

I didnt get kicked out

[urban lantern]

I was online the whole time yes

[trim falcon]

yeah i was not dced

[fleet bloom]

not exactly sure when i got kicked out

[grim harbor]

I was logged in since about an hour or two before the reported issues of server stability

[gaunt nacelle]

i didnt got kick out when there is network issues

is that why it cuz the bug?

[urban lantern]

most likely

[gaunt nacelle]

are my shipfu dont wan me anymore ?

[fleet bloom]

rip gloucester's valentine

got lost in the mail

[junior dirge]

still don't have mine

[foggy dove]

For now

Please give me your UIDs

In DMs or sth

[gaunt nacelle]

HEHE

so we dm u ?

[foggy dove]

@spice moon @grim harbor @urban lantern @trim falcon @uncut pecan

[junior dirge]

i was logged in farming all the time before and after the reset

[grim harbor]

269681482 - Baa Tho, Washington

[foggy dove]

Too many to ping

[trim falcon]

okk

[gaunt nacelle]

dm to u sir?

[foggy dove]

Yeah

[river kelp]

hi i have the problem as well do i dm my uid too

[foggy dove]

Yes

[spice moon]

269559071

[foggy dove]

Thank you

[gaunt nacelle]

does it take long to get my valentine gift?

[trim falcon]

lets just wait

we still have a day

[fleet bloom]

i'll kill time by watching the sonic movie

[placid horizon]

I got mine so not everyone is having problems

[gaunt nacelle]

ya

maybe akagi stole mine

...

[brittle lynx]

Guys, how come I got the valentine gift, but not the dupe of ayaya?

[deft fulcrum]

I also didn't get a valentine message yet, UID 67123951 (Avrora)

[candid falcon]

My secretary hates me

[deft fulcrum]

too tsun

[candid falcon]

Even 2D girls reject me now

[gaunt nacelle]

[tiny arrow]

Same didn’t got it either

[foggy dove]

For those not getting the valentines mail, please DM me with your UID

[foggy dove]

@tiny arrow

[zenith karma]

Is this normal or it isnt translated yet?

[foggy dove]

try restarting

doesn't make sense for it not to be TLed

since it was TLed last time

[mellow yarrow]

Last year i got Valentine gift from Saratoga, and this year (today) i got mail contain gift from Saratoga too, but the quantity isn't increased, still 1 it supposed to be 2

[foggy dove]

For those not getting the valentines mail, please DM me with your UID

@mellow yarrow

[mellow yarrow]

i got the mail, but not the item, so what i do?

[foggy dove]

that is weird

wait

it doesn't stack

to my knowledge

[mellow yarrow]

Nevermind, when i relogin, i got the item. Thnaks for your attention

[foggy dove]

[junior dirge]

I still don't have them

[zenith dew]

It say compelete 5 but why it 1/2

[junior dirge]

Tried both on phone and nox, still no valentines mail

[grim harbor]

📌

[junior dirge]

Gift finally appeared when I tried to login using phone data internet instead of my house wifi (was connected to house wifi throughout the whole time when the server had issues hours ago)

[warm cave]

is it intentional that both commander options for Akagi's post give the same response?
https://azurlane.koumakan.jp/Juustagram/Passionate_Polaris

[rose umbra]

is this a known bug?, if not or yes, the issue is the Complete "5" Commissions but you just need 2 commissions to complete it

[warm cave]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[warm cave]

since nobody else seems to have reported it yet, @rose umbra ;)

[fiery night]

My game stuck in loading screen.... My conection and my wifi is good.... Can you help me

[broken iron]

same here

[fiery night]

@rocky willow My game stuck in loading screen.... My conection and my wifi is good.... Can you help me

[warm cave]

@fiery night Belfast is a bot (unless you pinged of the other ones, but those can't help you, either)

[floral kiln]

Cleared 10-1, but clear rate nvr went up

[fiery night]

Sorry I don't understand... Can you help me with this?

[primal quartz]

the floating hearts and notes (which, I assume, are supposed to appear on the tiles with enemies) are appearing on the tiles below them.

[tight crystal]

my wifi connection is good but I'm stuck in login screen, can't enter the game

[round sinew]

Same here. Can't login

[heavy sparrow]

SEA here same

Cant login to AK either

Anyone who play AK cant login both?

[jaunty ginkgo]

SP2 post-boss fight dialogue, missing an "is" where it should be "is a departure"

[warm cave]

!bugreport @jaunty ginkgo

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[foggy dove]

@heavy sparrow no issues here

[heavy sparrow]

My sanity

[jaunty ginkgo]

so i should dm the bot directly @warm cave?

[foggy dove]

yes

[simple oak]

So apparently the stage furniture doesn't have music, is it intended ? ( As always, wish we could have this kind of information in the shop )

[hollow kraken]

It doesn't iirc from JP/CN so it's intended

[simple oak]

Welp, too bad Thanks for the answer

[shut atlas]

heyo my internet connexion is good but im stuck at "retrieving latest version info", someone has the same problem ? -> i jsut log into wifi and it works

[lone path]

anyone else have SP3 with 3 stars and not getting the Akagi merch in medals?

[foggy dove]

have you 3 starred the other maps

[lone path]

sp1 and sp2 yes

nvm i'm just an idiot and didn't realize it was collected from missions

[simple oak]

To be fair it doesn't usually work like this and it's not very intuitive so...

[buoyant hemlock]

downloaded recent voice update, monarch has no voice lines, this is an ios issue

[hollow kraken]

Just to ask, are you using one of her skins?

[buoyant hemlock]

yes

[candid swift]

I cant start any sortie nor move on sp2 for some reason

Nor retire

[molten spruce]

I got Akashi's valentine gift but she wasn't set as secretary

[foggy dove]

@molten spruce https://cdn.discordapp.com/attachments/468804193646542849/677858848190627840/unknown.png

[molten spruce]

nvm then

[whole epoch]

Is it normal for the game to keep crashing every now and then?

[frosty gyro]

go to #tech-support

[whole epoch]

Ok

[stuck minnow]

Hey so one of my friends had Unicorn as his left most secretary ship and was trying to play and claim it during the lagfest that happened this morning, and all he received was a mail from akashi with 300 house tokens. What can be done to resolve this?

[hot inlet]

Bug: music notes appear one node below enemy fleet (which for fleets on bottom-most row makes them spawn of the map) - known?

[karmic root]

Are the Idol posts suppose to be showing up at the bottom of the list?

[lost stream]

still don`t have valentine mail (KGV was set in left secretary slot day or two before update)

[frosty gyro]

did you give your UID to Enderhazard#5939

[lost stream]

no

[frosty gyro]

can u send your uid here, to me, or ender

[sour pawn]

Is this a bug or did I do something wrong?

[frosty gyro]

it has 2 stars

[sour pawn]

Nvm

Just realized

I’m dumb

[stuck minnow]

Kawa can you help my friend who got the wrong thing for Valentines if they pm u with their UID

[frosty gyro]

possibly, we do not have confirmation that users are getting the issue fixed on a uid by uid basis

its best to send it in just in case though

[stuck minnow]

alright i'll let them know to do that thanks

[honest pumice]

lecture hall notification icon didn't appear when the 12 hours ended. spent a couple minutes going back and forth in menus trying to figure out what the notif in academy was for. if this happens again i'll record it.

[fathom elbow]

why i cant do awakening i have the chips

[north flume]

this is our life now that Crosswave is out, aint it

we don't handle crosswave, only actual AL
the mobile game

try asking in #677639149313851413 club (type /join crosswave if you don't see it)

[naive fox]

can you get shimakaze from crosswave?

[north flume]

no, you can't
not a channel to ask random questions either

[naive fox]

thanks i'll refund it

[tranquil spindle]

Juustagram is messed up with everything new appearing on the bottom. Hard to find new postings.

[north flume]

yes, known

[buoyant hemlock]

Idk if this a bug

Its debug mode

Oh

You can close it where it says h i d e or read a bit if interested xD

I did these but cant get stamps

[hollow kraken]

Did you claim it from the missions?

[buoyant hemlock]

Ah didnt

Thanks

[hot inlet]

I have spotted weirdest bug to now and I'm not even sure if it is a bug. Whenever I fight GasCan in SP5 boss fight and get her to last health bar, she backs of and doesn't stop. That positions her outside of range and i need to wait for fire to kill her

[warm cave]

not a bug, that's normal behaviour for some event bosses, that they bail out of the fight before dying

[hot inlet]

huh, first time i saw that in over a year of playing, but good to know

[small knot]

Must not have done the last Sakura event then.

[foggy dove]

There's even events where the ship blows up themselves and any nearby ships

[warm cave]

Gonna leave this here to file a bug tomorrow, but Juustagram crashes the app on my phone (Moto G4 Play) and also doesn't cache the bloody images

[foggy dove]

Is Moto having issues again

[warm cave]

Or loses the cached ones after a game update, I don't know

[mortal lance]

kind of bug got in a song loop in unicorn song after finishing

[left jetty]

is the concert sign dorm item bugged?

cant find it anywhere in my dorm item list after purchase

[small knot]

Probably because it's in some different category than what you'd expect.

[left jetty]

ive checked all the categories

nothing

[left jetty]

nvm found it

search wouldnt work on it for some reason

[primal radish]

why i put Minato Aqua secretary for 2/14 but as result i get Akashi???

[hollow kraken]

Collab ships get a message from Akashi instead of the ship

[primal radish]

so we cant have valentine collab ship?

[frosty gyro]

nope

[primal radish]

ic

[foggy dove]

It was already stated in the patch notes

https://cdn.discordapp.com/attachments/468804193646542849/677858848190627840/unknown.png

[pure raven]

A little into the song the notes stopped appearing, waited until song was over and still won’t end.

[hollow kraken]

Yeah, Uni's song seems to have some issues. A restart of the app and/or a redo of it usually fixes it for most people

[rain saffron]

I got the bug here. In hard mode, it not reset turn in new day

[small knot]

Restart your game. It won't reset if you're on during server reset.

[rain saffron]

Ok tks for your advice

[rocky terrace]

if you get disconnected during buying free catbox and click reconnect, you will buy 2 catboxes, not sure if price of second one is deducted

[wild smelt]

for some reason spee's patting dialog on her idol skin is silent

[weak helm]

Sheffieldμ's missing icon next to health bar is fixed, but now Gascogneμ's BB icon is the one missing, and also seems to be mislabelled as a "General" instead of "Elite" like other shipgirl enemies (Taken in SP5)

I checked an earlier screenshot, it seems Sheffieldμ was also mislabelled as "General" when I noticed the missing icon, could be a co-relation

[foggy dove]

It's known

[frosty jewel]

I've won the Event Admiral Hipper but i didn't received it. Is not in the Dock.

[honest solar]

If you're talking about receiving her from build and not seeing her, try restarting your game and then going to your dock and sorting it by time -- she should be at the top

[frosty jewel]

Ok. I'll go check

Is not there :/

Is not in the dock

[warm cave]

@hollow kraken the images not being cached is part of the issue, though, and possibly why it even took down the entire radio suite on the first crash

it's something with the way they load all that stuff that sends my phone into meltdown

since it also crashes when trying to load my shiplist in the dorm

(so in other words: fuck it, I'm just not gonna open Juustagram on my phone and only in the emulator)

[hollow kraken]

Still try following the message

[feral reef]

Have there been any reported stability issues since the past 2 patches. This game barely functions since Chinese New Year - lagging during movement,delayed tapping(or doesn’t even register), crashes&disconnections like crazy, loading screen loops (5-10 seconds) on every action. It’s on mobile data but you’d thing a mobile game should be capable of running on 3 bars of LTE data

It does similar on WiFi but only a little bit better than data

[spiral bronze]

I think that this is just a visual bug... Dorm assigned Ships, when you go into the dorm and claim the Exp, on the first sortie they will show, but not gain, Huge amounts of Exp. (Turns back to normal in second sortie)

[wheat lava]

Logged in and saw that all of my records from the rhythm game were deleted. It's not much of a problem since I simply set them again, I'm just reporting

[full narwhal]

@wheat lava this happened to me too

i had to redo them

[mint rampart]

anyone ever get a bug where the boss doesnt spawn even if you kill all the ships on the map?

this is the event map, sp5

[simple oak]

It happens sometimes yes, just restart your game and it should fix it.

[buoyant hemlock]

Is anyone else able to dismantle the AA gun they got from the Royal Maids event? I can't, because of same problem as the Hololive exclusive gear: they added an extraneous space at the end that my phone won't let me type.

[proud nymph]

Has it been reported that torpedo (maybe other) CDs are kinda fucked right now in the ex stage?

[dense frost]

https://streamable.com/zezu3 for clarification of bug

[quiet vine]

i cant actually equip any of these

[tardy elbow]

im stuck

[small knot]

Restart your game. Solves most problems.

[tardy elbow]

did that

im in a forever loop because azuma wont load

[small knot]

Oh. L2D issues. Not sure what solves that other than a complete re-dl of the game. Maybe the mods will tell you something different.

[candid pumice]

I know I'm late but wanted to ask is this a bug? I know I competed the last event

[fossil condor]

there's a known issue where it's duplicating the event due to it being a different version

[candid pumice]

Alright thanks for the info

[spark ore]

Final boss arent appearing

[fossil condor]

restart the game, or try moving to where the boss normally spawns. there's occasionally desyncs on spawns like that.

[spark ore]

Is there any difference as for the event?

"Event Operation"

[fossil condor]

difference for the event?

[spark ore]

I mean final boss for operation in this latest event

[fossil condor]

it's the same, since it's possibly just a desync issue.

[spark ore]

Thank ypu

[vast python]

What?

[frosty gyro]

restart the app it is a desync

[buoyant hemlock]

Have bought the stage but I can't use it

[fossil condor]

it's pretty large, I'd try clearing most sitting against one of the walls before trying to place.

[maiden geyser]

i cant hear sound voice bullin help

other ship can

[dire jolt]

Completed "My Night" on Hard at 4X with a perfect combo and all perfects. Song then proceeds to loop infinitely. Can still press screen but cant pause and retire or leave the minigame. I have to force close.

[simple oak]

Is it the Unicorn one ? Apparently it's bugged yeah.

[dire jolt]

Womp womp, no scorecard for me then. It clears fine when i get only 1 good and rest perfects. loops when i get all perfects amd 1 miss. Weird.
EDIT: Looked back at my bugged run and it wasn't a full clear but it does work on a full clear, just sometimes doesnt with an odd combo of goods and/or misses.

[cloud stratus]

I cannot collect that

[wanton quartz]

Check mission @cloud stratus

[cloud stratus]

oh thanks

[wanton quartz]

You should get the reward in mission

[crystal wren]

that bug?

[lost ferry]

I can't login, game is stuck at the loading screen.

[wanton quartz]

Screenshot?

[wet tide]

Here's an interesting bug I found yesterday. When doing the daily tactical training (aviation) I tried to change the formation of my fleet from the prep for battle page, but I never hit save or exited the change mode. While still in the change mode, I removed a ship, hit the home button, and then went to the formations page. The ship I removed was visually not there. So I went and did the daily tactical training mission. On the prep page, again the ship did not show. However in the battle, it still participated.

I then went to the formations page and added the ship, took it off again, and then retried the daily challenge. This time, the ship did not participate. I was able to reproduce the bug again however when I repeated the steps I originally described.

I have screenshots of the process.

Between the 3rd and 4th screenshots, that was when I hit home instead of save. 4th was after going back to the prep page from the homescreen

[lost ferry]

It just stays on this. I tried switching between WiFi and mobile data, cleared the cache and reinstall l. No joy.
Ok, reinstalled and now it is working fine.

[stone rose]

Hello????
My game broke??

This happened after i made a full perfect combo Without any goods

Last note didn't appear

And it stayed like this

Song keeps restarting without any notes showing up

[hollow kraken]

It's a known issue w/ Uni's song at times. Restarting your app should ideally fix it

[stone rose]

I see

Ayy that fixed it

[hollow kraken]

[hollow kraken]

You don't need to waste any oil or restart the map. Just fully close the app and reopen it. When opening it back up to the same battle, the boss should ideally appaer

[nova drift]

Oh, so there's some bug-reports... So, got small pixel bug (screenshot). There is small pixel line near the secretary girl. It's showing girl moving. Maybe its only me who has this bug.

[buoyant hemlock]

it's pretty large, I'd try clearing most sitting against one of the walls before trying to place.
@fossil condor

Have done it but failed

[fossil condor]

have you tried on a completely empty dorm?

[hollow kraken]

@nova drift It's a known issue

[nova drift]

@hollow kraken Ok, nwm

[dense frost]

has anyone else reported a bug where the torpedo cd would stop?

[buoyant hemlock]

thank you kinu very cool

[abstract fog]

Ay Lmao

[tardy badge]

I'm stuck hear I deleted and reinstated the game

[sinful parrot]

Need help, song stucked before b and now it’s looping

[hollow kraken]

It's an issue that can happens at times w/ Uni's song. A restart of the app should ideally fix it for later attempts

[warped acorn]

Cleveland muse oath seems to be missing pledge line. Anyone else getting this?

[hollow kraken]

Hm...can you try rewatching it from the archives to see if it's the same or just a one time thing?

[warped acorn]

tried that, same issue. Screencap above was from trying to rewatch in archive

[hollow kraken]

Go ahead and report it now if you don't mind just to play it safe

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[warped acorn]

Additional note: I could not find the Promise line in the archive :P. I'll add both callouts to Trello

[hollow kraken]

[wet knoll]

can i send vid here?

i managed to bug the game

[hollow kraken]

You can

[proud nymph]

https://streamable.com/zezu3

torp cd gets fucked

[hollow kraken]

So it gets visually stuck. Some people have talked about this but nothing has been formally reported. If you don't mind, please report it

[proud nymph]

I think it actually gets stuck

like you can't cast the second set of preloads in that video

[dense frost]

it prevents you from shooting your torps until another ones gets loaded

ive already reported a couple days ago

[proud nymph]

but nobody saw it

[frosty gyro]

not that we didnt see it

we just havent accepted it yet

[proud nymph]

[tight magnet]

There is a bug that happens at the end of submarine weekly where when you kill the boss it doesn't go through to rewards it just keeps going. This has been here for over a week... I am surprised it hasn't come up in discussion but please look into it

actually I think I figured it out, all enemies must be off screen for this even if boss is out. 2 mines spawn and prevent you from finishing but if you kill them it works. The issue is after boss detonates ususally the mines should too, but they spawn at the same time the boss dies.

still a bug, just has a work around

[narrow saddle]

Photos does not match

Restarting the game fixes it.

[cosmic olive]

Double construction gives you same ships

[small knot]

What do you mean by "double construction"?

[cosmic olive]

These happened to me

This is what i meant

2 at the same time gives you the same ships

[small knot]

Well, getting two of the same ship isn't exactly a bug.

[cosmic olive]

How?

It happened every time i do it's twice

[small knot]

If it's every single time, then perhaps you have something that may need to be looked into. Or you're just really, really lucky. Kinda hard to say since what you're experiencing, though likely extremely rare, is still within the realm of possibility when talking about RNG.

[cosmic olive]

🤔

Idk

But it's really every single time i build ship's twice

So i started to think it was a bug

[small knot]

Someone else would have to test to see if it's the same for them. At least that way you'd know it's not just an isolated case of someone with dice rolls blessed by God.

[unborn night]

so this keeps happening when you access challenge mode

infinite loading have to restart app

[stoic mist]

I've been having this trouble for quite some time now.. Everytime I restarted the game this notification pops up.. I'm in SEA btw

My connection is good coz I can play Youtube without any buffering at all

[wanton quartz]

Being in SEA is fine unless you mean in the actual ocean

Try uninstall then reinstall

[frosty gyro]

need vpn and if that doesnt work

reinstall

[wanton quartz]

Im in SEA and its fine for me

[stoic mist]

Aww that's a very sad option

[frosty gyro]

and please keep it to #tech-support next time

[stoic mist]

What's the difference between bugreport and techsupport btw?

[frosty gyro]

read channel names

[stoic mist]

Srsly, I can't distinguished it

[wanton quartz]

Their name is very obvious

[frosty gyro]

and channel description

[wanton quartz]

One is about submitting a bug or issue, one help you fix that bug or issue

[stoic mist]

Okay, I'm using vpn and it runs well

Thank you for the advice :)

[lucid yarrow]

On last season i got captain,but why????

[wanton quartz]

Last minute rank drop?

[lucid yarrow]

I don't know,i stuck on captain for a week just because cant get rank 1000,even if it rank drop no way it can drop that far

[north flume]

but why what?

pvp season has reset today

you don't get points by *finishing* in the rank if that's what the confusion is about

you get them when you get promoted *into* the rank

[umbral quartz]

End Challenge and it become all messed up.

Cant even change the mode

I need to restart the game to get out cuz buttons was not responding

Tried going back there after restarting and...

[radiant abyss]

Battle got stuck here. Normally she backs away and you end up winning the fight, but for me, the timer ran out and it ended up being a draw. I was able to go back into the battle, but there was no point in continuing as my units were damaged.

[inland gust]

why is this so hard? don't want to go out craft items

[lyric jewel]

Took a screenshot before I restarted the app, dunno if this is really an issue or not but I think I went too fast

[wanton quartz]

@inland gust wdym so hard

Is there even a bug with it

[versed crow]

??????

[hollow kraken]

Do you have your account bound to Twitter, FB, or Yostar?

[versed crow]

Yep

[hollow kraken]

Okay. Try logging into your bind option from the left hand side of the screen there to relog into your account. This issue can usually be caused by a simple timeout of your account or similar

[versed crow]

Okok thx

Ah it works now thx

[hollow kraken]

Good to hear

[inland gust]

@wanton quartz nothing is hard -_-

if in the ordinary map it's even easier

[small knot]

So then, what is your issue concerning the pic you linked?

[foggy dove]

Probably shitty drop rates

[small knot]

Oh, yeah, we should all get free stuff.

[surreal halo]

Bruh

[opal burrow]

Try doing what Toaster said to Oblivion up there

[frosty gyro]

just relog easy tosay

relog as in use ur bind method

and this is #tech-support issue next time

[surreal halo]

Yeah it actually works, so thanks anyway

[winter jewel]

My juustagram got bugged.It keeps showing i have something but there is nothing new

[hollow kraken]

Scroll down

[frosty gyro]

the posts are at the bottom

[winter jewel]

I thought the are at top

The new

[buoyant hemlock]

Minor visual bug

Complete 5 commisions
2/2

[hollow kraken]

Odd If you don't mind, you can report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[azure ingot]

My level 120 Bismarck will no longer gain exp on missions. The exp bar is just showing 300000 exp max. I’m not %100 sure if this a bug or a limitation. I’ve tried looking everywhere, but I haven’t found any information for it.

[opal burrow]

yeah, 3m is the maximum limit

and not a bug, it's limited to just that

[azure ingot]

Well that FDG grind just got longer...

Thanks for the info

[opal burrow]

ah, that won't affect FDG exp gain

just that your Bismarck won't get any more exp

but FdG still will get it

[azure ingot]

Oh so it’s still getting exp? Even when not showing?

[opal burrow]

yes

[azure ingot]

Thanks for the clarification

[bright scroll]

im not sure this counted as bug or not...it happend twice

1. in middle of battle
2. when start the battle...

for now its fixed after i restart my android

and its happend more than twice...

everytime when i start the battle this happend

[small knot]

Just restart your game.

[honest robin]

Wut?

[hollow kraken]

Can you try restarting your app if you haven't already to see if it's just some form of desync

[buoyant hemlock]

is kitakaze background supposed to look like this

[crude leaf]

Guess this one may be low priority, but after receiving Monarch, is noticed she has no voice for her speeches.

[buoyant hemlock]

the kitakaze background happens on my phone too so its not due to the app

[hollow kraken]

@buoyant hemlock it is, yes
@crude leaf and I'm assuming you have your voice files updated?

[buoyant hemlock]

wait are you sure? the one on the wiki shows its supposed to be a row of stalls behind her not that weird iron background

[hollow kraken]

Well I cant check it right now, but most likely that's from switching on/off the unique background in the skin selection page

[north flume]

it is

[buoyant hemlock]

apparently its supposed to be this, also i checked and turned it off and got the normal base sky background and turned it back on and got that one again

[north flume]

no, in skin settings

where you change your skin

[crude leaf]

Yep. I think my sounds files are latest ones.

[north flume]

check the "Hide unique elements"

or whatever it is called

[buoyant hemlock]

i dont mean the like stall behind her i mean like the main backround

[north flume]

yes

[buoyant hemlock]

look mine looks like iron

[north flume]

As I said

[buoyant hemlock]

oh

yeah i get it now

why is that a thing?

[north flume]

because stalls behind here are "unique background"

[buoyant hemlock]

it is weird how it replaces the actual background though with some weird shitty iron one

[hollow kraken]

@crude leaf hm...can you try a file repair from the settings menu in game and clearing the games cache?

[buoyant hemlock]

thanks anyway restart

[north flume]

also as a note - images on wiki are made by taking a background and applying a skin image over it, so they don't necessarily represent how it'll look in the game

[buoyant hemlock]

yeah i just didnt have any other thing to compare it to and was wondering why i didnt have the festival background

since that other one looks really weird and ive never seen it before

[north flume]

all skins with unique bg work like that

[buoyant hemlock]

oh this is my first one thats unique then i guess

[crude leaf]

I’ve passed the repair button. Not sure if it’s doing anything as there is no indicator to say what’s happening. Where do I clear the cache?

[hollow kraken]

Are you on Android or iOS?

[crude leaf]

iOS.

[hollow kraken]

Okay, you wont be able to do that then. That's only for Androids. And just to ask as well, do you have a skin put on her?

[crude leaf]

No. Just her default. I don’t have any skins for Monarch.

[hollow kraken]

Can you try restarting your device as well? If that doesnt work, please try getting a recording of it

[crude leaf]

Okay. I’ll try that.

Restarted the device. Issue still appears to be the same. I’ve uploaded a recording of this to YouTube. Hope you are able to view it from there.

https://youtu.be/KNx3AVRdYsk

[young flare]

Doubt this is intentional, but on the second step of the fubuki’s limited Polaris outfit quest, it requires “5” commission completions (which is odd because they usually only require 2 and 4 is the max amount of commissions at any given time) but shows that it only needs 2 commissions in the progress bar

[lavish orchid]

I'm not sure if this is a bug or if this happened to other people. I obtained Juno's skin but there is nothing in the second picture as far the memories go. And I participated in the first event. Why would they be empty?

[hollow kraken]

@crude leaf Hm...I'll double check on my iOS device here after a bit to see if it's like that on mine as well. If not, I'll get a report written up for it
@young flare I asked someone to report it before but they didn't You can report it if you'd like by sending !feedback to Belfast Bot in DMs
@lavish orchid You'll need to contact customer support to get the memories fixed

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

contact options for customer support

[weak tartan]

https://i.gyazo.com/1be49086591bc46ca4af9cbc15fdef21.png Research description cutoff text already known yes?

[wanton quartz]

?

[weak tartan]

It shows like that in my phone (Android) as well as Bluestacks, but my friend who's running the game on Nox, it shows it conmpletely
https://i.imgur.com/dKbEyKg.png

[wanton quartz]

Oh

[outer stag]

I just got hit lv 80 and when i try use challange mode i got stuck in here

[spare igloo]

my mini app thing here has stopped working? it always has a red blip as if theres something new, but there never is, and I've seen new posts on this in the meme channel, so i know there should be some. tried clearing my cache, nothing happened

[hollow kraken]

They're at the bottom of the list. So just scroll down

[spare igloo]

why did new ones start appearing at the bottom? its so laggy when i open this thing it's not even worth the bother. thx for an awnser anyway

[hollow kraken]

Not sure why tbh It's been reported as a bug for now so we're just waiting on input regarding it from the devs

[static cypress]

Challenge mode continuously loads until the connection times out and then I’m stuck on this screen

[fossil condor]

It's been reported, just need to wait for it to get fixed at this point

[static cypress]

[hardy frost]

isn't it supposed to be the backmost instead of front most?

[buoyant hemlock]

yes

[plush nacelle]

Notes Stopped Appearing, Leading To Having Only 45 Combos And Song Looping.

[wanton quartz]

Known issue, just restart

[tender moat]

After a sudden hang or lag while just checking juustagram I forcely exited the game because it is taking to long and then I rebooted my mobile phone just in case it might speed up a bit. But when I open my azur lane it just keeps loading and it is taking too long to load. I can't say it's because of the maintenance because that will be on 2/20/20 and today is still 2/19/20. Please fix. I'm not sure if this is a bug but I still need to report this just in case.

[final birch]

i have the same loading issue

at first i thought i was nox having problem again but it happened on my phone as well

[cyan sequoia]

Idk if this is a bug or intended feature but when i want to skip a cutscene , the scene is not skip fully but it will skip until a choosing dialogue in the scene then i need to choose a dialogue then it will skip fully (if a scene has a lot of dialogue choose, it will show all the dialogues I need to choose before skip the scene)

[tender moat]

Until now i still can't log in into azur lane it's still taking too long to load. Please help

[hollow kraken]

Try using a different network connection, restarting your network router, or if that doesnt work try using a free VPN

[rigid dust]

My game gets laggy when I’m in my dock and sort by total stats instead of level

[mint patio]

Minor visual bug.
Hermes fainted

[jaunty blade]

is Sheffield(Muse)'s skill supposed to be frontmost position or backmost position? Since in game it says front and on the wiki it says back? Anyone knows if it's a typo or if it's as intended?

[slow shore]

did anyone not receive 150 polaris emblem after clearing Sp5 in past few minutes?
i thought i could claim rainbow blueprints after reaching 40050 emblem but nothing happend when i pressed collect so i restarted app, then emblem when back 39900 again

[cold lagoon]

Not sure if this is bug but my akagi won't getting any exp and stuck at lvl 90 same as my warsprite

[solid hare]

@cold lagoon read everything in the Limit Break section

[fossil lily]

Is this a bug?

I have three stars on SP4 and SP5, and I've cleared Encore, but I can't unlock the respective badges

[simple oak]

@fossil lily Check your missions

[fossil lily]

oh ok thx

[outer blaze]

dunno if this has been reported, but there's a row of fugitive pixels in the tiny avatar at the corner when the secretary sprite is too wide

[vital blaze]

https://streamable.com/25kzl I can't play with Polaris caracter in Polaris event but they are no conditions

[hollow kraken]

@outer blaze Known issue
@vital blaze Try restarting your game/device. Or clearing the game's cache if that doesn't work

[vital blaze]

ok

[grand oxide]

looks like ship limit isn't working

[foggy dove]

Happens when you collect bulins from missions

[quiet jacinth]

hi sorry if this has been reported but the newest juustagram posts are all the way at the bottom and i have to scroll down all of the other posts. not sure if this is a bug or a feature but figured id try

[fossil condor]

it's been reported, just need to wait for an official response.

[quiet jacinth]

criinch but thanks

[warm cave]

did they mix up the lines again? commander doesn't sound right

[knotty zenith]

Explan this pls

[glacial wasp]

I got it from My friend

What the hell is this

[knotty zenith]

Errrrrrrrrr

I dunno

[placid horizon]

Looks like corrupted files

[sterile fiber]

The hidden secret shipfu, MissingNo

but yeah looks like corrupted files

try restart app

if not fixed then go to setting>repair

[knotty zenith]

OMG!!!! OOOOMG!!!

[kind solstice]

Is it me or lusty is doin converging torpedoes (sakura torp bomber) even when she using golden barracuda

[knotty zenith]

Impossible

this is a unexpected situation!

[kind solstice]

U can see those blue torpedoes is from hers

[slender kiln]

"unknown error: -1" Is it only for me?

[frosty gyro]

log in with your bind

[slender kiln]

oh, thanks, it worked

[kind solstice]

How is lusty doin convering torp

When her equipment is barracuda

[kind solstice]

Eh nvm

It was meowfficer

[delicate bay]

Where are the Dreamy Memento and Heritage Teahouse campaigns?

They were supposed to be available until the 26th

But theyve been removed and i only made it to 6/7 for them

[delicate bay]

Well nevermind, it looks like i did make it to 7/7 for them and didnt realize it. That's probably the reason theyre not in the list anymore

[opal burrow]

yeh, it went as soon as you get the seventh day reward

[sour pawn]

Help

[hollow kraken]

Try restarting your game. This error is usually just some form of desync and fixed by a simple restart

[simple oak]

Taihou's Phoenix skin is still broken as of today. Is the issue even acknowledged even though it has been reported several weeks ago already ?

[foggy dove]

I mean

They are working from home with the virus outbreak

It's not something so high priority to fix immediately

And such an issue may not even be easy to fix regardless

[simple oak]

I can totally understand that but some kind of update regarding the acknowledgment of the issue or something would be nice considering it's a 20$ product. Right now we don't even know if they're aware of the issue and are working to fix it.

( Or worse, if it's actually working as intended )

[obsidian furnace]

Not really a bug per se, but

[eager wave]

i agree with salt cry - im just here waiting for any conformation that it is a bug and it will be worked on.

[glad horizon]

I guess this would be a bug report so I'm going to put it here. I was doing my usual grinding and when my dock got full, I used all of the excess ships to enhance my other ships and when I finished enhancing I was left with 413 ships, including 22 Universal Bulins and 20 Prototype Bulins. The reason I think there is a bug is because I have in my dock 417 unique other ships, which I have just cross-referenced with my spreadsheet to confirm my suspicions. Is this a bug where the amount displayed is inaccurate?

[small knot]

Sounds like something having pics of would help.

[glad horizon]

What pictures would you suggest I provide?

[small knot]

Because typically it comes down to you overlooking something, which another pair of eyes could help with.

How many ships do you have in your dock now? Total dock space?

[glad horizon]

Okay gimme a few secs.

As you can see, I have unlocked 417 ships, and I just confirmed that I haven’t accidentally retired a ship I received. And I also have 42 Bulins in my dock, so there’s that.

Wait. I just realized what my issue was, I wasn't accounting for my retrofitted ships, which technically count twice. My bad. 😅

[small knot]

And that's usually what it turns out to be.

[honest solar]

I believe when this typically comes up, some of the factors are that... I think retros count in collection, but collab ships do not

[glad horizon]

@honest solar I recalled that the collab ships don't count, which is why my spreadsheet formula keeps them separate, but I had forgotten to double count my retrofits, which obviously only count once in my dock.

[honest solar]

Let me know if checking that sorts it out for you

[glad horizon]

It did. I just did a recount and the numbers match perfectly.

[elfin loom]

Uhh is this how it is supposed to be ?

[crisp sand]

can we please fix the sorting of the juustagram posts

all the muse ones are being added at the bottom

[frosty gyro]

known issue

[cedar harbor]

Where i can type the word?

I can't login

[rigid dust]

Why do my boats sometimes just randomly shout their skill lines

[small knot]

And it doesn't coincide with a skill being activated?

[frosty gyro]

their equips may have skills in them

[cobalt solstice]

sp2-5 not giving me the poster

[opal burrow]

have you got the reward for clearing SP5 on Mission tab?

[cobalt solstice]

o nvm i fixed it :p

thnx 🙂

[buoyant hemlock]

Why no Coeur?

[tawdry atlas]

if you have the trophy, click on it and play the music
the trophy plays coeur like a radio

[livid delta]

not sure if a bug or just for me... my watermelon furniture is gone....

[paper goblet]

Help

[next parcel]

For some reason, it seems to me that there is a problem with overlaying images. (Pay attention to Baltimore)

[stray locust]

I'm from sea region, i can't login or connect without vpn
Noticed this less than an hour ago
I could connect without problem during server reset

[buoyant hemlock]

so why are all the new juustagram posts down at the bottom lol

oh its known

[sage fern]

I'm not sure if this actually a bug or not. Each time i'm going to view details on yuugure, the comment button dissapeared. Does anyone have same problem/simmilar to this?

[lavish tree]

player from sea region here, can't login and always get "unable to retrieve latest version info", can login and play without problem before server reset

[south mural]

Facing the same prob as above problem, also from SEA here.

[warm rapids]

Bug Report: No barrage appears when z36 activates Devilish Strike.

[hollow kraken]

So nothing comes out when she procs her skill?

[warm rapids]

Yep

I dunno why

It used to work

The last time I used her was in the Royal Maid Event.

[hollow kraken]

Okay. Please formally report it by Belfast Bot if you don't mind and the devs will look into it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[warm rapids]

Done

[hollow kraken]

We got it

[warm rapids]

Thank you for listening

My bro

I hope they resolve it asap because...man, it's very much an eyesore to have this issue. My poor z36...

[warm rapids]

Oops

I think my complaints wrong...

I think I have mistaken le triomphant's barrage for z36's barrage

[hollow kraken]

So Z36 does shot out her barrage?

[warm rapids]

I'm not so sure

Let me try once again

I'm so sorry

if that is the case

[hollow kraken]

Oh, it's no problem Just let us know

[warm rapids]

she does

but it's so plain as compared to le triomphant's barrage

[hollow kraken]

Ah, but she does have her barrage? At the very least, that's good to hear that she's not broken

[warm rapids]

Is that her barrage?

it comes out so quick. I took a little more effect to take a screenshot of it.

BTW, that was the start of the battle.

and the barrage does trigger at the start of the battle.

[hollow kraken]

Unfortunately I actually don't know what her barrage looks like But if it's not her main gun and comes at the beginning of battle when her skill procs, safe to assume that it is

[frozen vessel]

I can’t get in to my azur lane

How it happened

[cloud socket]

Her barrage is yellow (HE) not red, that her skill

[formal edge]

Not sure if this is the right chat for this, but there seems to be a mistake in the text you see when you receive York. There is one "the" too many. I marked it.

[hollow kraken]

This is the right place for TL issue But this issue is already known and noted down

[formal edge]

Alright!

[onyx blade]

I tried to open a tech box, then this happened

It goes all the way to the main screen

[frosty gyro]

restart the app @onyx blade

[hoary valve]

Anyone else getting infinite "LOADING" after opening a JUUSTAGRAM? Happens on all devices I have.

Had to restart the game.

[frosty gyro]

repair your files in settings or at the title screen

[jaunty turret]

im getting infinite loading after checking comms after checking juustagram

[whole nymph]

I cannot get 3 Star in stage 4 of Polaris event. The full combo condition doesn't complete even after 20 runs. What do i need to complete it?

[soft epoch]

Hello, I have what might be a translation issue & it was noted this was the right chat. I have it marked in the picture & it occurs when you try to sort weapons.

[gaunt raven]

can I just moan a little bit since I find it annoying that new juustagram posts aren't first in the list? it's slightly annoying to scroll down every time

[fossil condor]

It's been reported as a bug for the time being

[paper goblet]

[untold osprey]

Any fix for this, I've turned notifications off and on, in uninstalled and reinstalled, tried the repair button as well. Don't see it listed in known bugs.

[tired delta]

The first option is good for commander i mean is not bug that just wondering

[hot inlet]

nope, it should be Hipper reply to commander's second quote

i think

[frigid haven]

The last couple Juustigram replies have been kinda weird, honestly. That Sheffield one someone commented on and this one with Hipper makes no sense. “You wish you were here” “maybe someone will invite you”???

[hollow kraken]

Yeah, it's a known issue

[frigid haven]

Sorry, scrolled back a ways but hadn’t seen this one. Should’ve known.

[astral lance]

I'm getting this problem for 8 hours. I can get into game normally, but everytime when i return to the main screen, the game freeze

I got the same problem when using emulator, too. I've try redownloading the game, but it's still the same

[dusty comet]

I got problem on that for 7 hour and still cannot reconnecting now i try reinstal the game but nothing change

[hollow kraken]

That's some form of connection issue. Try restarting your device and network router, or using a different network connection. If none of that works, try using a free VPN

[stray locust]

Still can't connect without vpn

[viscid dove]

did anyone report the disappearing gascan at SP5?

[small knot]

That's intended. She backs away off screen before you deal the killing blow.

[viscid dove]

ok that's just... bs

[dull rampart]

Is it how it should be?

Or her response should be one of my options?

[small knot]

Probably. Some responses are right. Most are wrong, it seems.

[buoyant sable]

Yeah noticed a few that looked like that too

[warm cave]

!bugreport @dull rampart ;)

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

no we know juustagram needs overhaul on comments

[warm cave]

I've reported all posts with flipped responses individually so far ¯_(ツ)_/¯

[frosty gyro]

I guess we’re doing it that way lol

even though we never do

[last coral]

Sumulation

[soft night]

And it's nothing

After you just going home button and going to the game again, I can scroll and the song changes.

[hollow kraken]

It's a known issue at times. A restart of the app should ideally fix it

[buoyant hemlock]

i wonder if "northen parliament" is the intended spelling

[magic creek]

something about this don't seem right, chief.

[obsidian furnace]

Something tells me that the top response was supposed to be said there

[magic creek]

either way, she's still replying to herself

unless she's just reassuring herself that she'll always be herself

[obsidian furnace]

I think Gascogne's line is supposed to be Match with song lyrics detected. Requesting clarification on intent

[magic creek]

OH

I see now

i need sleep

[wicked veldt]

Same with Cleveland

[obsidian furnace]

That one's known

[wicked veldt]

Ah, I checked them both at the same time and came here to report it, then I saw Gas's was just mentioned

But yeah, there seem to be a lot of mixed up comments in Juustagram

[timber crescent]

hum...What? o_O

The mini app is kinda fun, help develop characters...But i think pretty much every thread had a bugg like this...:/

[buoyant hemlock]

That kind of thing happened a lot of times too

Not only during Polaris

But the others as well

[hot inlet]

Localization team really needs to invest into Quality Assurance team... it's like they focus on few first post of each series of Juustagram, and then last posts are always messed up

[frosty gyro]

they dont break over time

theyre already broken once theyre patched into the game

[buoyant sable]

So it's like we respond as the poster, and then they respond back as what we would of put there

[frosty gyro]

yes we know of the issues

[warm cave]

@frosty gyro I think what @hot inlet means is that the first few posts in every sequence always are correct and then the errors start, like they translated them in order and got sloppy halfway through

[frosty gyro]

we know of the issue

and its not translator fault

which makes it even longer to fix

[buoyant hemlock]

Hello tech support I would like to report a bug regarding the Polaris map event

See in two pictures I deployed Admiral Hippy along with Cleveland but when I started the run she's not in my deployed fleet

Even in normal maps Hipper is in Tsundere mode and doesn't want to show up in my deployed fleet

[hollow kraken]

Try restarting your app and/or device. This issue is usually some form of desync

[gentle heron]

My log's not logging anything?

[frosty gyro]

its paused

[neat ermine]

62 lvl

[rustic seal]

help

I'm connected to wifi

pls @ me for answers

[hollow kraken]

That's some form of network issue. Try restarting your device and network router. Or using a different network connection. If none of that works though, you could perhaps try a free VPN to see if that helps

[rustic seal]

hmm

but before this happened, it worked..?

[frosty gyro]

probably want to #tech-support next time

something might have unleveled between your wifi and the app

[restive iris]

These seem very broken

[kind osprey]

Rather small I guess, but I noticed that a spoken line from South Dakota's "Solo Concert" dress is missing. Check "View details" in archive or click on SD in dock, there is only silence.

[small knot]

Which probably means the line was never voiced. There's quite a few random unvoiced lines here and there for skins/characters.

[graceful wharf]

it's something wrong with the server or the game?

i try both Emulator and phone, after log in, click some on screen and the game will freezed

i don't know it's that a bug or just my device

i try reinstall multi time

both emulator and phone

[uncut ravine]

I also encounter the same bug as Winhtr

it seem that any action return to main screen might cause freezed

It only happen after the latest patch (February 20th)

[true gazelle]

The compensation mails get mixed in the mailbox, normally they are sorted by date

If it should work like that, then it doesnt properly

[astral lance]

I've also got the same bug as Damien and Winhtr. We're in the same guild, and i belive what cause our problem is that someone sent this message in our guild chat

We spammed guild chat and game no longer crash

[frosty gyro]

what device are you on

[astral lance]

I encounter this error both on phone and emulator

[solid hare]

Umm, i hv question, why research D not dropping gear BPs anymore?
Is gear BPs inventory have limit?

[hollow kraken]

There is not. Most likely just RNG, but I've never heard of it not dropping any BPs before Try and get a screenshot of it next if possible just for reference

[solid hare]

There is not. Most likely just RNG, but I've never heard of it not dropping any BPs before :thinkeh: Try and get a screenshot of it next if possible just for reference
@hollow kraken
I already get that result third times in a row
Its why i confused, while me in the middle of working
Alright, i will SS it in the next time, if still get the same result

[unborn night]

it's possible for D projects to not drop equipment blueprints, i've had some occur to me

the odds of it happening is very low, but not impossible

[grand oxide]

Where should I post skin issues?

[foggy dove]

here

[loud sigil]

shouldn't the text say backmost position?

[sullen kestrel]

chat just broke lol

also, my game keeps deleting my mails each update so I have to collect everything I get or I lose it, anyone knows what might cause this?
I am on PC using NoxPlayer

[hollow kraken]

@loud sigil Yeah, it's a known issue
@sullen kestrel Not too sure, but have you tried scrolling down?

[sullen kestrel]

@hollow kraken the mail count literally resets, nothing when I scroll down

I have never deleted a single mail

[median cape]

Bug report, if the game "loses" connection via having to tab out of the app (call, etc), the current event can break when reconnected in the current event. Enabling you to start songs that count down but don't actually start, requiring a restart of the app.

[viral grotto]

Do i even need to say?

Also reply is borked too

[frosty gyro]

uh yes

[viral grotto]

Same with cleveland

[frosty gyro]

you do need to say

[viral grotto]

Wait wrong one

[frosty gyro]

we cant always assume what you mean cause we could be completely off

but the responses being silly and messed up

we do know about it and hope to get it fixed soon

[viral grotto]

Basically replies with you look fine the way you are gast

Its a tad annoying

Tbh

[frosty gyro]

some errors have causes the comments to bump up and instead you comment with the expected reply

[viral grotto]

Did cn or jp have this problem too?

[frosty gyro]

yes we understand

[viral grotto]

If they did

You would think preparation would be made

If not

Wtf happened

[frosty gyro]

errors

[viral grotto]

Tbh looks like the posts with only one reply are good

[grand oxide]

SN Grozny skin has this text in Russian. If it was supposed to be her name, then it should be "грозный" - "гневный" has even different meaning.

[hollow kraken]

Ye, it's been noted. Staff will be informed in case there's any chance to get it fixed

[knotty zenith]

Hey, what would happen if i press Collect ALL?

[small knot]

Pretty self explanatory, don't you think?

[foggy dove]

you'll get a chain of stories

[knotty zenith]

should i press "Collect ALL"?

[small knot]

Do you want to collect all the mission rewards that are complete at one time? If so, then yes.

[sullen kestrel]

@knotty zenith if you do it, you will only get all the stories after each other

[knotty zenith]

👍

[rare spindle]

Her expression doesn't match the line doesn't it?

[feral reef]

Side note to the Gronzy post. She’s a Gnevny-class ship & Her leg says Gnevny. So it’s probably supposed to be there

[warm cave]

but Denver and Monty are both Cleveland class, yet their cloak/stocking says their name and not Cleveland

[feral reef]

I’m sure Monty has Cleveland tattood somewhere on her