bug-reports

[wet dove]

@hollow kraken Yes I do, the other one is level 1 and is literally half invisible. I can't even use it to limit break my Zeppy as it doesn't show up when I go to the limitbreak screen

[hollow kraken]

There's the issue. You have that extra Zeppy set as your secretary

[wet dove]

Nah I dont, that one has no Afection either

[hollow kraken]

If it doesn't even show up for limit break fodder, you must either have it locked or set as your secretary more than likely

[red furnace]

Trying to deploy the first ship in the slot. It's completed but instead it shows this

[frosty gyro]

error FOUR...

I guess try doing the samething as the one with 20

restart the game, go to docks, and then sort by time joined

[ember bobcat]

so there's a problem with the minus sign when trying to recycle items

like

let's say i want to recycle only 3 of the 4

it doesn't work

[frosty gyro]

can you send a screenshot?

[ember bobcat]

okay wait

the minus thingy doesn't work

[buoyant hemlock]

is clearing kizuna ai popup in red alert resets all button cooldowns intentional?

[north flume]

it's purely visual

CD is actually decreased

and yes, it is

[buoyant hemlock]

oh nvm it's just visual bug

yeah

[quiet rock]

Don't know if this is an actual bug. Dockspace is 20 under max cap. and Storage is 80 under max.

[foggy dove]

Have you tried restarting the game

[quiet rock]

Yeah, same issue.

I'm going to clear cache and see if it's an outdated package file or something.

Okay, so after clearing cache, it's gone. 👍

@ember bobcat RE:Your issue with minus button. It's super finicky on my phone, the button is very small.

[frosty gyro]

we let them know

[ember bobcat]

yeah apparently you have to click below the minus sign

[river kelp]

so is this reported

[fossil condor]

While the naming consistency/actual name in this case is something I recognize, for future reference please note what's the issue when posting here

[frosty gyro]

yeah I didnt even

know the issue..

[fossil condor]

Yeah, it's using shouhou when it should be shoukaku, or more accurately for consistency, shou-chan.

[river kelp]

sry bout that i'll take note

[fossil condor]

No problem, thanks for at least posting here.

[opal burrow]

That scene does have consistency issues

Like Prinz-chan being written as "Prinzy"

[fossil condor]

Yeah, all the nicknames are inconsistent. I'm currently considering making a card for issues, depending on whether we have the okay to make edits.

[open lance]

core data not 3x added,
still got normal amount
but i get it 3x before. Why ?
stage using Chapter 3-4 Hard Mode, "Clear Mode ON"

[fossil condor]

Can you confirm the amount? it's possibly purely visual, but I'll have to check myself in a few.

[open lance]

30 Core Data in stage 3-4

[fossil condor]

Sorry, to be more clear, can you confirm before and after totals?

BC if it says 30 but your total rose 90, it should be mostly fine, just an odd visual disconnect (that should probably still be addressed)

[north flume]

30 from 3-4 IS tripled

wdym

[fossil condor]

oh, it is 30 for triple?

[fossil condor]

Yeah, then that's right.

[north flume]

max you can get normally is 22 and it's from W9H which we don't even have on EN

[open lance]

wait, what ? 😂
then why before i got about 300 Core Data in 1 day

[fossil condor]

Are you sure you didn't get them from events or some other mission that gives them?

[flat beacon]

Buggy bug not showing the background and battle

[fossil condor]

If a restart doesn't resolve that, it's usually broken files that need to be redownloaded.

[open lance]

@fossil condor just little mission got about 50-100core data in mission, but I'm surprisely had core data from 27 to 400 in one day

still Trying to find where I can have that much Core Data,
I hope it was wrong

[buoyant hemlock]

@river kelp not yet

I'm doing it

DON'T DO IT

[frosty gyro]

p sure flyflu said it was fine

flyflu already knows about it so I dont believe we are making a card for it unless flyflu made one already

[buoyant hemlock]

all girls were gone and i stuck here (floor 2 dorm)

I did it

[frosty gyro]

im gonna let flyflu get that card

@buoyant hemlock did you let your dorm floor 1 loadup before switching to floor 2?

[buoyant hemlock]

yes they all full loaded

this is floor 2 girls

restarting game , and re do it , still same

all the kizunas plus little bel

[opal burrow]

there is quite a lot of inconsistency with that event scene though

[buoyant hemlock]

Nvm , the problem is caused by Kizuna AI's and little bell

removing them fixed it

[opal burrow]

that should be a bug in that case

[buoyant hemlock]

its really weird , its seems no spesific character tho

[frosty gyro]

is it consistent when adding them back

[buoyant hemlock]

when i go back to floor one and open floor 2 again , that happen

whoever inside it

repicking girls inside floor 2 seems fixed the stuck

[blazing mango]

Is there a bug with the 3 stage of the event? The battle royal one. I gona through 3 times already and i am pretty sure especially for 3rd time that i beat every single enemy unit.

[buoyant hemlock]

Dorm floor 2 not load properly

[main inlet]

6.4 mb patch not downloading, game is stuck at download screen

[warm cave]

@main inlet might be a connection problem - just kill the app, make sure your wifi is stable, and try again

[quiet anvil]

just want to say i think the EX ranking board in kizuna AI EX map is showing wrong event, it shows score of Nagato event instead

from EX map

Nagato event

Kizuna AI event

[next parcel]

What am I doing wrong? Why this task is not considered completed?

[north flume]

@quiet anvil please report it via the Belfast bot

@next parcel You need to take reward from point exchange

[next parcel]

@north flume oh ty ❤

[quiet anvil]

ty for respond

[umbral quartz]

Chaser was shy to finish her reload

[foggy dove]

try restarting the battle

[umbral quartz]

I think it was a failed quick takeoff... it happened again

It reload so fast after her aviation attack but the counter ramain zero

[teal basin]

swimsuits should be wedding outfits
They got it right when Prinz-chan showed up… Unless they are in swimsuits in the event in JP or CN servers…?

[foggy dove]

https://trello.com/c/TKyknAv4/638-swimsuits-instead-of-wedding-dresses-in-sp4

known

Trello

Swimsuits instead of wedding dresses in SP4

Description: Found by unlocking and accessing SP4 for the first time
Perceived Severity: The text is in English with glaring mistakes, but is mostly understandable
Corrected Translation: wearing wedding dresses...?
Discord Feedback ID: 475

Upvotes: 11
**D...

Labels

Low, Popular

[hollow kraken]

Also apparently all servers say swimsuits instead of wedding dresses

[frosty gyro]

lmfao

ive actually been looking for it on jp

but I stopped grinding for the cutscene

[fathom willow]

I'm surprised chat uses so much cpu

I mean ingame chat

nox tells me he uses around 7% on cpu on the main screen, but when I open chat, it can go up to around 12%

not exactly bug report, but maybe something worth looking into for the devs if that isn't reported?

[spring coyote]

could be that it just uses more internet traffic and triggers more UI redraws as it has to download new messages and update the chat window in real time

[brisk whale]

Why z46 first skill decription is different from the wiki

Which one is correct?

[hollow kraken]

The wiki is correct. The current in game one is a translation error and will be fixed

[brisk whale]

Ok tks

[ocean rivet]

Is it supposed to say 5? Seems like it should be 5% seeing how the Royal gourmet and Full course also show the EXP increase in %

[hollow kraken]

It is 5%, it's a known issue though

[ocean rivet]

Alright, Thanks!

[frozen garnet]

It's written swimsuits instead of wedding dress

[hollow kraken]

It's a new form of swimsuits

but in all seriousness, it's a known issue. All servers say swimsuits from what I heard

[restive widget]

Some one cheat in EX kizuna in Lex

[hollow kraken]

You can report them by DM'ing Belfast Bot w/ the command !feedback

and selecting "Report a player"

[restive widget]

Yea why they cheat in this mode

[placid horizon]

why they cheat in general

[hollow kraken]

@restive widget Well as stated, just report them by DM'ing Belfast Bot
@placid horizon Also, be careful of your word choice. That can be taken pretty offensively

[placid horizon]

i know what u mean but they dont deserve any respect

[foggy dove]

@placid horizon such a comment is against our rules, so i would advise you take it down.

[unborn night]

i wanted to mention something about that Quick-Takeoff bug

the odds of it happening it's random, it's not always guaranteed

i was doing some runs and noticed it

[hollow kraken]

Yeah, we're not sure of the exact reason for it. I think it's also only been in auto mode as well

[unborn night]

it occured to me with Chaser as well, i just wasn't sure cause i though i was seeing things lol (the bug never ocurred to me on Manual though)

[spring coyote]

If so then could probably reproduced with a very fast tapping/clicking right after it's reloaded

Could be connected to floating-point rounding errors

[charred lion]

does anyone else have a bug where you can't check the intimacy for Nagato?

[hollow kraken]

Is it where the screen just turns darker and nothing else happens?

@charred lion

[charred lion]

I'll screen it

from this

to this

@hollow kraken

it doesn't show the card thing

[hollow kraken]

Hm...we had a similar thing on the first day of the ISSS update. And a restart doesn't help?

[charred lion]

let me try restarting

[wraith creek]

Uh could someone explain what’s goin on here

[charred lion]

@hollow kraken
nope.. didn't do anything

n its only for nagato

[hollow kraken]

@wraith creek It's a desync error. Restart the game and the shipgirl should already be deployed to your dock and you can sort it by time joined to see who it was
@charred lion Okay. Well if it is like the old problem we had, it was only solved by a reinstall (I guess the files were bad or something). If you do wanna try that, be sure to bind your account first.

[charred lion]

hmmm.. okay, I'll try that. ~_~ redownloading it will be so tiring though

[charred lion]

Oh cool it actually worked.

thanks @hollow kraken

[hollow kraken]

No problem at all. Good to hear

[buoyant hemlock]

Oof

[teal basin]

During the event scene, AI's Fortune is named Cheun-Cheun(or Chuen-Chuen, or such), but in the actual battle the two instances of the letter e in her name are absent.

Not sure which one is the c__o__rrect spelling… Does she actually have a YouTube let's play featuring this ship as promised? If so, you can use that video to reference the name she choose.

[hollow kraken]

@buoyant hemlock Just restart your game and the ship will already be deployed to your dock. You can sort it by time joined to help determine who it was
@teal basin I'm..actually not sure

[teal basin]

Well, as far as the scene goes, it's spelled Chuen or Cheun, but the battle spells it Chun.

One or the other should be corrected if the collab ever returns…

[hollow kraken]

If I had to assume, it'd be "Chune-chune" like the cutscenes though. I'll get it noted down though and confirm

[teal basin]

Oh, my memory is terrible. The e was after the n, not before, in the scenes, I guess.

~~°_°
And the scene after beating Titanfied AI…
Prinz And Tako are in default skins instead of wedding skins…

Or is that supposed to happen…?~~

That's supposed to happen…

[manic ibex]

pretty sure this is a bug: Zeppy barrage have 0% FP coeff (Zeppy is lvl 101, oathed 100-something affection, Skill Level are 8 and 1, using Belgun)

[hollow kraken]

Hm... I guess go ahead and report it for now? We'll take a look at it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[honest tusk]

This is a re accuring bug that im experiencing

in which when ever i go to my second floor

in dorms

none of the characters appear

and i cant get out of the dorm

your stuck

and you have to restart a.l

might be something you guys wanna fix!

[teal basin]

Visual Bug;
When switching between Mini-AI skins (normal\Anniv) for torpedos, the one currently equipped(?) has abnormally large font size, cutting off the description as well.

[fossil condor]

That was supposed to have been fixed with the previous patch, make sure you're updated. If you are updated, and you're bound, try reinstalling. If it persists, please let us know. @honest tusk

[honest tusk]

Will do!

[fossil condor]

I don't think anyone's reported the font thing. Though there was a similar issue with gear skins, IIRC. The class apply to alignment would be different in the shop description and the actual item desc.

[teal basin]

@honest tusk
Does your phone not have a physical back button?

I could exit the dorm on the second floor during an infinite loading bug using the physical button on my phone.

[honest tusk]

not sure

wait

yes

sorry i was thinking of soemthing else

yeah it dosnt work

[teal basin]

My phone has three physical buttons; Recent Applications, Home, and Back.

Hm, well, try Flyflu's advice.

[buoyant hemlock]

uh something popped up

[frosty gyro]

just press hide

thats log mode

meant for debugging

the way to enable it is in pinned messages

[buoyant hemlock]

o

[timber wadi]

Hey, just checking cuz I didnt see it in known, but are y'all aware that chibi ships daily login event was replaced by Z class for some reason?

[frosty gyro]

we are aware

[timber wadi]

kay

[bleak hedge]

was doing the black SP map and sometimes when the battleships fires, the splash art of the battleships doesn't show up

[frosty gyro]

restart the game

go to dock, sort by time joined

[deep compass]

Thank)

[frosty gyro]

[next parcel]

hm... wat?

Was there any information that this event should appear?

[remote tinsel]

They forgot to announce it, and theres no one in the office to do so right now.

[buoyant sable]

I think it was mentioned in passing over the Kizuna AI, Little Bel event

[restive widget]

Well it's a surprise

[pearl birch]

What is this

[remote tinsel]

ship is already in your dock, restart game and sort by time joined

[pearl birch]

Alright

Thanks

[ripe bronze]

Losing event

[latent bone]

The event is just finished

[foggy dove]

The loli ships?

[ripe bronze]

Oh i see, sorry im newbie

[foggy dove]

Yeah it only disappears if you completed it

[mossy lantern]

Hi guys
Did you ever had a problem with gear drop?

I got a goldie gear but it didn't appeared in my storage

[north flume]

if you got it from map drop - it's not gear, but design
you need to collect certain amount of those (15 for gold) to be able to make one

[mossy lantern]

Ah thanks...

[bleak hedge]

@north flume has the opacity issue with battleship splash during firing on some skins confirmed to be a bug?

[north flume]

that what issue?

[bleak hedge]

so on some skins that have alternate facial expressions, theres an opacity issue when firing the main gun

[north flume]

screenshots would help better

[bleak hedge]

sec

i saw this happening with duke of york's skin as well

[north flume]

lemme check

[bleak hedge]

it only happens when the facial expression changes, the usual face doesnt have any issues

you advised me to reinstall but the problem still persisted

[north flume]

here's question tho, why it changes when you fire?

hm

[bleak hedge]

i thought it was a feature of the skin?

[remote tinsel]

it never happened to me before tho

[north flume]

I'm testing rn and it looks fine

but she's using default expression

interesting

please report it via belbot

[bleak hedge]

theres no problem with the default expression

[north flume]

Ye, I mean she shouldn't change it anyway, so that's probably what's wrong - for some reason she does

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[north flume]

just report it as is (opacity problems)

and I'll add part about default/non-default face expression

[proven jasper]

me and @unreal flume noticed that zeppy's barrage doesn't appear to fire at max fp and is noticebally weak even on lower worlds: This battle is on 3-4 with a 69 level advantage:
https://gyazo.com/10d0e8e84e6be06236905069ac581d3b

[spring coyote]

if I'm not seeing things, on that screenshot Nagato looks like she's at low HP, so I think her expression changes when the low HP line gets triggered

[north flume]

oh ye, I think I remember seeing it mentioned. @proven jasper

please report it via the belfast bot as well

[proven jasper]

ok sure

!feedback zeppy barrage does not activate at max firepower

[north flume]

DM the bot

[proven jasper]

oh its a dm

[north flume]

ye

[opal burrow]

Isn't the event and EX rankings from ISSS event supposed to be gone by now?

Cuz they're still being listed in rankings page, along with Kizuna event

[raw lion]

so I have 24k/2k oil (over the max amount). Sometimes when I got to collect commisions that give me oil from the tab on the left it will tell me that I have too much oil and can't collect it, but if I go to the attack tab and then click commisions from there it will let me collect it without any issues. Is this a bug?

[foggy dove]

the oil hard cap is at 25k

[latent bone]

Yes it's abug, it never happened to me

My bad so

[foggy dove]

it's likely when you clicked it you did it after attacking

when you have room for oil

and hence you were able to collect

[raw lion]

sounds good

thx

[lilac egret]

ISSS shop was supposed to go down on April 30 but its still there, prolly because we had no maint cos labor day in china

whbaited to get all leftover oil from event

[spring coyote]

I don't have the ISSS shop anymore

[foggy dove]

^

[lilac egret]

[remote tinsel]

I don't have isss shop either

[lilac egret]

holy crap

now its gone

[foggy dove]

i think it was a desync or you likely weren't paying attention

cos i was on during reset

[remote tinsel]

You probably didn't restart your game at reset

[lilac egret]

it didnt poof 2nd reset

[foggy dove]

at reset there was only 3 tabs cos i didn't restart and core shop vanished

[lilac egret]

at least i used all oils

[restive saddle]

Uhh why i cant grab le reward?

[remote tinsel]

Have you tried restarting the game?

[restive saddle]

lemme try

Oh, it works. thanks

[azure relic]

[north flume]

contact CS

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

[maiden helm]

please fix this bug

[foggy dove]

this isn't a guessing game ya know

[gritty trellis]

Pink gate not open
Maybe that

[foggy dove]

i think it's less of a bug, more of a desync

i've done this map with no issues

[fathom willow]

I don't know if it's a bug or not, but once very so often when I use airstrike, torps or shelling right before kizuna ai appears, the countdown gets stuck until the next airstrike/torpedo/shelling is ready

[gritty trellis]

Intended feature

[fathom willow]

no I mean, once you tap her away, it still stays stuck

until the next airstrike/torpedo/shelling is ready, even when you can actually "use" it

[hollow kraken]

It's a known bug https://trello.com/c/yzJNWvkE/613-airstrike-ability-disabled-by-supa-hacka-kizuna-ai

Trello

Airstrike ability disabled by supa hacka Kizuna Ai

User Info: 201806883
System Info: Samsung Galaxy Note 8, Android 9.0
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How...

Comments

3

Labels

Medium, Android

[foggy dove]

it's a known bug, however the devs are unable to reproduce it

[fathom willow]

oh

[foggy dove]

so it will not be easy to fix

[hollow kraken]

It apparently might be caused by leaving her on the screen too long? @fathom willow Was she on the screen for a long period of time before getting rid of her?

[fathom willow]

not really, I actually tapped her away very quickly since I wanted to use the second one

I'm suspecting trying to tap her away and tapping on the button you wanted to tap could cause this bug

[hollow kraken]

Gotcha. That unfortunately does go against our previous idea. But thank you for the idea. Like Ender said, it's hard to reproduce though

[remote tinsel]

Not sure if intended or not, but if Ai is left on screen for a long time, after tapping her away, the cool downs will be extremely slow.

[hollow kraken]

Shouldn't be? She should just halt your cooldowns and that's it iirc

[opal burrow]

the torpedo countdown being stuck happened to me the other day too

but only once, and never again since

[hollow kraken]

Hm...do you remember anything specific happening to cause it? That would be out of the ordinary? Or was it just random to your knowledge?

[opal burrow]

random, and it does happen after I kick AI away from the screen

and the torp was charging at that point

[hollow kraken]

Gotcha. I'll try to do some testing of my own as well when I have some time. But at least it's known

[remote tinsel]

Let me try to see if I can get a video of the very long cool down and report back

[stark wadi]

This is SP by the way

Where is the boss

So

So

Sp

[loud shoal]

not sure if its a bug but i think the torp bomb isn't showing up for Kizuna cv

tyrone gotta kill 7 before boss pops up

[stark wadi]

Ok thanks

[remote tinsel]

@stark wadi if you've cleared the prerequisites and boss still doesn't spawn, do a restart as it's most likely a desync issue.

[loud shoal]

okay so i was using kizuna cv but no torp bomb shows up when she does an airstrike

[foggy dove]

try replicating and record it

[bold stone]

So I built 2 ships, tried to claim them, was told "Data does not exist" left for a while, came back and the builds which never got claimed no longer exist

[foggy dove]

they're in your dock

sort by time joined

[proud epoch]

so i got like 9k event points and i cant get the 8.5k points diary thing

[foggy dove]

you have to obtain it from the milestone rewards first@proud epoch

[proud epoch]

oh thanks

[normal swallow]

i just got zeppy and her voice isn't showing. this goes for i-58 that i got. is this a known bug?

[foggy dove]

update your voice pack

[normal swallow]

done that

[foggy dove]

i-58 should have a voice

zeppy does not

i-58 only got a voice last patch

[normal swallow]

aaaa. now she voiced. thx lad

[unreal flume]

werid i had a ping here but not showing up

Allow me to CRIT you for 13.

base dmg is meant to be 28x16 and 31x24 with CL gun. Pretty sure her skill is negative firepower for her to crit 13... or something like that

Also not sure if intention but because 3rd slot is still classed as Aux slot she doesn't get +1 planes from LB1 and LB3. Only gets +1 from LB2 gun mount. so she's 3/3/2 even if coeff of 3rd slot was changed to 200% 130x3 is 390% coeff and 200x2 would be 400% so 10% more think that's how it works either way that's 1 more thing. just hoping the barrage being fixed makes up for the dmg loss if that's intended.

[foggy dove]

so this is zeppy lb2 menu

note that zeppy third slot is labeled as aux weapon

the wording is pretty vague yeah

we're thinking how to improve that

her 3rd slot isn't a plane slot and thus doesn't get +2

it only gets +1

[fossil condor]

not sure if it's intended or a bug, but pretty misleading regardless

[foggy dove]

yes they do

except it's not an En only thing

https://imgur.com/a/kVNNnKw

[fossil condor]

Does the 1st LB give planes to aux weapon slot planes, though?

[foggy dove]

we did some testing earlier, it didn't

[fossil condor]

Both instances will need rewording then, at the very least. In terms of viability, I'm hoping it's a bug, but...

[foggy dove]

1st LB was 2/3/0
2nd 2/4/0
3rd 3/5/0

yeah not sure if this was the intention frankly

i'm not sure on the exact wording.. but considering the CN datamines on NGA got fooled too...

hmm that one probably need to let the team decide

[unreal flume]

ah chat picked up when gone, yea im hoping the barrage when... fixed makes up for the loss of plane and 100% coeff

[foggy dove]

we aren't, but it could be either for all we know

we'll discuss and see how it goes

probably both tbh

[unreal flume]

just funny to get SoS w3 and her barrage not kill anything

[untold nexus]

Hey guys, anyone at Yostar addressed that the Escape the Port event ended early?

[foggy dove]

no, because it didn't end early

the banner vanished

but only for players that completed it

https://cdn.discordapp.com/attachments/501231036433432576/573114407329071117/Screenshot_2019-05-01-14-51-30-512_com.YoStarEN.AzurLane.png

this was taken on the 1st aka today

[untold nexus]

Wait, how come I do not have the prize for that? where can I find it even

[foggy dove]

that's the day 1 prize

as for the koi banners

it's a dorm item iirc?

[unreal flume]

last 1 is a furniture

[untold nexus]

hmm lemme check

[frosty gyro]

it will be in your dorm

people come in with missing furn

its not actually missing

[unreal flume]

ah its first slot as aswlel

[frosty gyro]

just look closely

[untold nexus]

Oh yeah what the hell? I SWEAR I could not find it at all today, and some of my guild members had the same problem

[untold nexus]

thanks a lot guys ❤

[unreal flume]

[untold nexus]

yall bunch of lovely shkikans

[frosty gyro]

I will never understand weeb words anymore

I feel illiterate

[gloomy obsidian]

So I had this

When i restarted it was gone >.>

No build to pick up

[hollow kraken]

The ship will already be deployed to your dock after the restart. You can sort it by time joined to help see who it was

[gloomy obsidian]

Alright

[buoyant hemlock]

I have completed my quest and received a hibicus idol saratoga skin but I don't have saratoga yet. currently i have unlocked saratoga, is there any way for me to get back the skin?
UID: 270342147

[honest tusk]

just equip it

[buoyant hemlock]

it's unlock

[glossy rain]

Wasnt the pyoko pyoko headband suposed to turn the equiped ship into kizuna AI?

[buoyant hemlock]

I didn't unlock her at that time

I receive the skin when there are no characters yet

[hollow kraken]

@buoyant hemlock Okay. Just to confirm, when you go to Saratoga's page in docks and go to "Skins", what does it say for "Hibiscus-scented Idol"? Can you equip it on her?

@glossy rain Yes it should iirc from what I've heard

[north flume]

It doesn't "turn her into Kizuna AI"

[glossy rain]

i tried on yukikaze and she didnt transform, after that i took off the oath skin just in case and removed the other aux having only the pyoko headband and still didnt transform, i wanted to see if the pyoko headband would assume the ship into kizuna AI to see if the chip would work aswell

[hollow kraken]

Oh, you meant literally transform.

[north flume]

Just makes the ship count as Kizuna ship for the sake of synergies

As in - boosts CA Kizuna

[glossy rain]

restart does it make her chip and such work?

for sinergy sake aswell?

[north flume]

no idea about the chip, never tested it

[glossy rain]

i see thank you and sorry i know this wasnt the chat to ask

[buoyant hemlock]

no I can't

I have just restarted the game but it is "from even"

[stray vale]

Lexington

[buoyant hemlock]

UID: 270342147

[hollow kraken]

@buoyant hemlock Okay. Then just contact customer support by email at [e-mail] to see if there's anything they can do if you really got the skin from the event. Be sure to include your in game name, server, and user ID

[north flume]

@stray vale they were reported, but staff is on holiday rn, so they can't deal with them

[stray vale]

Oh

Okay

Ty

[buoyant hemlock]

I sent feedback, that skin is very beautiful,ad please confirm that

[hollow kraken]

If you sent the email, just wait for their response then. The usual response time is 3-5 or so business days. But they're out of the office right now till May 5th

[proven jasper]

I mentioned that zeppy barrage doesn't fire at maxfp earlier but it seems that it works as intended without an aux gun and doesn't work with an aux gun.

Not 100% sure tho

[marble haven]

I don't know if this is just me being dumb

But I can build ships I just can't collect them

[foggy dove]

restart the game, they should appear in your dock

[marble haven]

Ok

[buoyant hemlock]

lmao my bug took 15 hours to be approved

[frosty gyro]

and in those hours, I we found the cause and steps

[buoyant hemlock]

huh

I suppose that would make sense

[umbral quartz]

Not enough slot?

[frosty gyro]

probably means because you have 249/250

try restarting the app

[umbral quartz]

Ok👌 thanks for not judging me by using high level mutsuki lolis

[dire thicket]

Okay so I had a bit of trouble logging in due to using mobile data
I checked my docks and saw only 200 ships, which made me panic cause I have 239 ships locked
Decided to restart the game and the number went down to only 100
What's happening

[frosty gyro]

sounds like a severe desync

can you try restarting multiple times/your phone at least?

[dire thicket]

It worked! They're finally back!
I was so damn scared that they might've been snapped out of existense lmao

[frosty gyro]

thanos snap

well thats good to hear

[dire thicket]

Thanks

[leaden ether]

There are Player has spamming chat with bad words.

The name player is: Game Master

He keep spamming the bad words again and again.

[foggy dove]

Directly message @boreal ember bot on discord with !feedback first, she'll walk you through how to report

also this guy again?

[frosty gyro]

right

[foggy dove]

i think this is the 3rd

person to ask to report about him

CANUCK

[frosty gyro]

:yeptune:

[foggy dove]

did canuck respond to the pings

[copper bronze]

Played the new daily kizuna AI cutscene and it got soft locked. Music was still playing

[sick osprey]

Yep, same, cut off right after Monty saying she wants to catch enough goldfish to make her sister happy

[river kelp]

yea same problem here

[toxic stump]

Here too

Dammit Monty, your sis is gonna get mad at you for breaking the game

[copper bronze]

Replayed in the memories section and still happens.

[toxic stump]

That is a rather severe bug then.

[frosty gyro]

hm

going to bring up with team

[buoyant hemlock]

yes, got the same problem too

has to restart the app

[frosty gyro]

now we're gonna get dupe reports

[buoyant hemlock]

the "Visual Novel" engine crashed and died

but I think the bug has been reported by AL staff by now

[frosty gyro]

can someone report it through belfast

nevermind

flyflu is on it

[buoyant hemlock]

... how to use Belfast bug report?

[frosty gyro]

like this

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

by reading her message and following

but I think we have it sorted out

[opal burrow]

can we still get the reward by just exiting and restarting?

[frosty gyro]

can you try?

[buoyant hemlock]

cutscene is just a bonus

[opal burrow]

yeah you can

[buoyant hemlock]

I got the final piece of Kizna scrap book

[fossil condor]

Considering the missions pop up after the scene normally, should be able to.

[frosty gyro]

then yes

[opal burrow]

just restart

and leave the scene alone

[frosty gyro]

of course

[copper bronze]

If there is a reward I did not get it.

The day 7 scrap book piece

[fossil condor]

You're supposed to do the missions.

[opal burrow]

do the mission, sir

[copper bronze]

Ah gotcha thanks

[glass pewter]

same bug with the 7th day cutscene
black screen as well

[frosty gyro]

why report it again then

[tribal flint]

to add into that black screen, you can still skip it in top right corner even tho the button's not visible

but after the black screen, you can't replay any other cutscenes in archives. It'll get stuck on the title card until you completely restart the game

(happens on both phone and emulator alike)

[buoyant hemlock]

yes, Aquan is on phone, and I am on emulator now

I have a problem that Whenever I play ANY cuttscene it stops on first screen
Excuse me?

Especialy cuttscenes with character quests

[fossil condor]

Did you skip to get out of the daily scene for kizuna ai after it softlocked?

[quiet nimbus]

yo what is this black screen after daily cinematic

did they live happily ever after

😂

[frosty gyro]

#known-bugs

[opal burrow]

@quiet nimbus no, Thanos disintegrated the whole thing

sorry for joking here

[restive bobcat]

is there anything else after monty's line in daily memorabilia 7? or that's it?

[frosty gyro]

you can look at the rest in archive I believe

[fossil condor]

It's bugged, #known-bugs

[restive bobcat]

so there still some line after monty lines?

[fossil condor]

No, it still stops there.

Needs to be fixed, I would assume.

[brisk whale]

Have there been a known bug about floor 2 loading forever yet ?

[fossil condor]

There should have been a bug fix for it, check that you're on the latest version and if so, make sure you're bound before reinstalling. If it persists, let us know.

[brisk whale]

Ok will do

[covert path]

In archives the daily memorabilia 7 after monty's line it just goes to black screen?

[fossil condor]

Yes, #known-bugs

[covert path]

Oh

[fossil condor]

Should be fixed sometime after they get back from their holiday.

[spring coyote]

For anyone wondering what happened after the Montpelier's line, check out my message in #gameplay-help made totally without datamining

should I repost that here

[buoyant hemlock]

Oh just wanted to report it

[brisk whale]

Reinstalled and its still here

[fossil condor]

As it's a specific issue to you then, you may need to contact cs to get it resolved. As a minor tip, if you can use the back button or similar on your phone, it should allow you to escape that without restarting completely.

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

[fossil condor]

Keep in mind that they're currently on break, so it's going to be a longer delay in response time.

[brisk whale]

Ok tks

[fossil condor]

No problem. Hope this gets resolved for you.

[buoyant hemlock]

Kizuna Ai daily memorabilia 7 cutscene keeps crashing my game

[fossil condor]

It's already in #known-bugs

[buoyant hemlock]

oof

[wise turtle]

The Dorm bug is not yet fixed

[fossil condor]

It's been fixed for most people, and there are a few who had to update/reinstall for the fix to properly go through. If you're still experiencing it however, after checking for updates and reinstalling, contact CS.

[wise turtle]

@fossil condor thanks

[white stone]

This is supposed to be the second day of this event.

[frosty gyro]

when you restart the app, does it stay?

[white stone]

Yes.

[frosty gyro]

looks like corrupted files then
can you try reinstalling?

make sure your account is bound

and if possible, reinstall with wifi, its stable

[white stone]

The game is also being weirdly slow in loading today.

OK, that's probably not the game. The phone updates are taking quite a while too. -_-

Reinstall in progress.

Well, the Yostar login method got me the starter intro. -_-

As does the Twitter login.

Which means that all my progress are now gone from the game.

[fossil condor]

Try checking the server you're logging into

[white stone]

Oh, right. ^^;;

Sorry, forgot about that. We're safe. ^^;;

[fossil condor]

[white stone]

Ah, good, the Class Z Sensei thing is fixed too.

Jesus, that scared me for a bit.

[fossil condor]

Should be good then. Whenever it's white boxes that don't go away on restart, usually it means corrupted files, so now you know, though hopefully it doesn't come up again.

[white stone]

I was just wondering whether it happened because I've completed this little side event before.

[buoyant hemlock]

has anyone else seen the 7th memorabilia cut scene? It just turns black screen after some dialogue

Trying to view it from the collection isnt working either. It just gets stuck at this part

[spring coyote]

yep, a lot of people have reported that already

#known-bugs

[broken plover]

I can't not fit the table because the sofa "block" it? plz fix it
PLZ x2

I want to make it like this dorm

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[broken plover]

ah nvm it already in #known-bugs

[warm cave]

regarding https://trello.com/c/Xf3N9cgT/607-kizuna-ai-dormset-placement-issue - the table (day 7 reward) has the same issue

Trello

Kizuna A.I dormset placement issue

User Info: 269563373
System Info: iPhone 7, 12.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: htt...

Labels

iOS, Low

@north flume if you could add this to the card

[north flume]

sure, gimme a minute

[unborn night]

Is this how Saratoga's retro skill suppose to work? It's not based on skill level?

[foggy dove]

DoTs are always dependent on a ships FP/Avi stat

the damage of the plane torps is skill level based instead

[unborn night]

oh so it's Dmg of planes (skill Lv) + DoTs, is that it?

[foggy dove]

yeah

the DoT is inflicted by the torps from the skill TBs

[unborn night]

oh i see, the Wiki mentions skill level + aviation stats, but in-game it only mentions 2nd part, so i wasn't really sure how it worked

[foggy dove]

mmm yeah for plane barrages, they scale off both skill level and avi yeah

for shell barrages, skill level and FP unless specified otherwise

[unborn night]

i see... TIL, thank you for the info

[narrow axle]

lately since the collab started im getting a lot of error20: ship does not exist if i try the limited build it gives me a lot of 4:00/4:10/4:20/4:05 but it ends up giving me random ships its a bug or something?

[hollow kraken]

The error shouldn't change the ship. It's just a desync that clears up when you restart the game. The ship will already be deployed to your dock

You can sort it by time joined to help determine who it was

[winter ember]

uhh has this been reported by someone else already? I can't interact with any ship's details screen

already reinstalled, don't have another device I can try on

[hollow kraken]

You mean you can't play their voice lines or anything?

[winter ember]

their voice lines play, it opens normally and the bgm music continues, but I can't touch or swipe anything

I can't even touch the back button so I have to use the one on my phone to get out

[hollow kraken]

Hm...seems fine on both my iOS and Android personally. And you already reinstalled.

And this happens w/ all the ships? I'm personally not all too sure then as it seems you've been the only one to encounter it.

[north flume]

If you can - please take a screenshot with log mod active

and report it via the bot

[winter ember]

well I just found the culprit

apparently it's xiaomi's "second space" (idk if it's only xiaomi's soo) it probably started at noon when I activated it when it started, rebooted the phone and the bug was fixed

[hollow kraken]

Well alls well that ends well

[buoyant hemlock]

Em my torpedos are going thru mobs without hitting them

Was playing sp4 and it suddenly happened

Is it only me

[foggy dove]

got a recording of it?

[buoyant hemlock]

Em no i cant record :/

[foggy dove]

try to get a screenshot then

hard to get things fixed without proof

[buoyant hemlock]

Ok

Nvm i restarted and it seems ok now

[buoyant hemlock]

?

[frosty gyro]

you need to have 8500 in exchange

wait

[buoyant hemlock]

?

[frosty gyro]

yeah right? @hollow kraken

[buoyant hemlock]

isnt total the same?

[hollow kraken]

Collect the picture from the point milestones, yepp

[frosty gyro]

ahh

ok panicked

[buoyant hemlock]

what

[hollow kraken]

one sec

[buoyant hemlock]

i dont think im the only one to get this trouble

[frosty gyro]

no its known but its not a bug

[hollow kraken]

Milestones exchange on this screen

That's where you get the photo from

[buoyant hemlock]

. . .

[frosty gyro]

yes that

[buoyant hemlock]

ty

[elfin loom]

1st Where is Firepower Enhancement I
2nd why there is 2 Main gun Improvement I

This thing made me use more resources from the start compare to Javelin

And there is no Torpedo Enhancement I either

Then she has 2 of the same anti air too

What is wrong with this thing ?

Is this a bug or intended?

[buoyant hemlock]

also i found this very funny

[frosty gyro]

[remote tinsel]

@elfin loom she is not torp focused, she's a gun dd.

[frosty gyro]

ah

for future ref pls state the issue instead of playing wheres waldo

[elfin loom]

I know but there is no first of firepower nor torpedo

[hollow kraken]

And if you're referring specifically to the (I)'s and (II)'s I'm pretty those are intended to show the level of enhancement that node'll give

[elfin loom]

Oh so that is intended ok

I thought it was a bug

[remote tinsel]

i saw the I as !..

[remote oak]

according to other people i've talked with, the advice button is supposed to auto-fill the slots with ships

it does nothing for me, both when the slots are empty or full

[frosty gyro]

so

ships have to be locked

they cant be in hardmode maps

or in fleets

so make sure they fit into that category

[remote oak]

is there a way to mass lock ships

or do you have to go one by one

[frosty gyro]

one by one

[gray wing]

no boss

[hollow kraken]

Restart the game and the boss will appear. It's a desync issue

[left grail]

hey so ive been having some problems with opening the event boxes every day I open 3 and im getting a problem about half the time where when I try to open my 3rd box I wont be able to itll say error 20 and after about 30 minutes the box will disappeeraer and I will lose my cubes and finishers

[hollow kraken]

For ships getting Error ID 20, you just need to restart the game and they'll already be deployed to your dock. You can sort your dock by time joined to help determine who it was

[left grail]

I see thank you

[stark wadi]

Are the crash glitches on iPhone 6 still in the game? Kinda tired of it

[fossil condor]

Yes. It's a broader issue that's still being looked at, so it's better if you use an alt device/emulator for the time being.

[stark wadi]

But I don’t have any emulator in my computer

Does Samsung Tab A has the same crashing glitches

[fossil condor]

It seems to be ram dependent, so if it's 2gb or more ram you'd be safe.

[stark wadi]

Thanks

[zinc drum]

is there a known bug with torpedos kind of vanishing in PVE?

[fossil condor]

It's been stated before that a restart fixes it, so it's possibly just some sort of visual desync, where it looks like it hit but didn't.

[carmine ravine]

When I use Nagato on exercise, why Nagato skill never come out?

from 10 battles no skill come out

[north flume]

because it has 40% chance on SL10 which is not that high

[carmine ravine]

from 10 battles I think it's not weird if it come out for once

but none

no problem on normal battle

[north flume]

not really, I had whole maps when it never triggered

it's rng

[carmine ravine]

it's worse than I expected I think

[north flume]

if it was indeed broken in exercise - people from #pvp would've already destroyed me here, because they're quite passionate

so considering nagato was added quite a long time ago and you're the first one to report it - it's just your luck, sorry to say

[carmine ravine]

well okay then

it's just suck luck

[buoyant hemlock]

Er, so... You know how Black-SP needs to be 3 starred with less than 8 ships in total, right?
Well, I accidentally ran into a bug regarding that

Basically I met the conditions when my mob fleet got wrecked and I only had 6 ships left deployed. Was that... Intentional?

Oh, and I had subs so I think it was also because my boss fleet lost two ships

[north flume]

yes, conditions for 3* are checked when you actually finish the map

so it's normal strategy to sink or retreat your mob fleet before doing boss

so you have less ships

[buoyant hemlock]

Ah! Alright, I just wanted to make sure I wasn't exploiting a bug or something by accident, but thanks!

[trim junco]

Have you noticed this typo before? "you" should be changed to "your".

[frosty gyro]

known

[trim junco]

When do typos get fixed?

[fossil condor]

that's what I want to know

[opal burrow]

the furniture loadings in 2F can get stuck, huh?

[frosty gyro]

yes

[opal burrow]

I had to just remove one of the resident there, and it's back to normal

[queen marsh]

Everyone else smells ban?

[frosty gyro]

report players through Belfast bot with the message !feedback

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[umbral quartz]

Chaser quicktakeoff reload still stuck on 0

[south lotus]

Is this a new behaviour - when I complete some event, it disappears from the event list? I recall, back then events were listed here until they expire. (I'm confused a bit, since I'm afraid I missed something from that "Escape from port" one)

[north flume]

Probably is, we'll make sure with staff

[south lotus]

thank you! I just can't recall anything like this from recent updates and it appeared about this week

[opal burrow]

about this bug report

https://trello.com/c/ryTLd3JO/622-incorrect-sprite-movement-in-dormitory

Trello

Incorrect Sprite Movement in Dormitory

User Info: 270093118
System Info: Bluestacks 4, Android 7.1.2 Nougat 32-bit
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**Dis...

Labels

Low, Android

Can it be added with this glitch as well?

[hollow kraken]

Do you know what caused her sprite to do that exactly? Or was it just like a one off thing?

[opal burrow]

If you put the furniture facing the exact same side as one pictured

That will happen

But put it facing the other side, it doesn't happen

[hollow kraken]

Oh wow. You're right

Yeah, give me one sec

[opal burrow]

And I tried it with several ships, it will happen, guaranteed

[unborn night]

I think i figured out how that Quick-Takeoff bug occurs, it's related to the Airstrike Capacity. If a ship has +2 it will never occur, but if the ship is LB0 or LB1 the bug will 100% happen

I sortied Long Island and she's maxLB, and never gotten the bug (on her and Ranger). Only ship i get the bug with is Chaser, and she's LB0

[brave atlas]

Infinite loading in login screen and loading screen. Plz help me.

[stoic mist]

Yea mate, I'm experienced that too and now in the middle posting the same pict

[hollow kraken]

For both of ya'll: try a different connection and/or a VPN application

[brave atlas]

VPN seems working

[quiet nimbus]

you can switch back to your default internet after login in with vpn

[brave atlas]

Maybe my shitty country is making a problem again

[hollow kraken]

Okay. And where are you located at? SEA?

[stoic mist]

Mine's still not working

Yes, I'm at SEA

[hollow kraken]

It's not working even w/ a VPN? And you have it to set to somewhere like USA?

[brave atlas]

Yo wtf? When I turned off my VPN, it starts to showing network error sign

[frosty gyro]

are you from SEA

[stoic mist]

Wait wait, it's working with VPN

[frosty gyro]

very often that SEA blocks azur lane

[stoic mist]

Then infinte loading again when the VPN turned off

[frosty gyro]

because its most likely blocked

[stoic mist]

This sucks

[frosty gyro]

nothing we can do about it unfortunately, can only suggest vpn usage

[stoic mist]

That's too sad

It's normal a few hours ago tho

[hardy acorn]

i just noticed Mogami's arm is missing

um

is this known?

[hollow kraken]

That's just her gauntlet. It goes above her arm. You can see her actual arm below it

[hardy acorn]

oh

im sorry

[hollow kraken]

Oh no worries at all

There have been plenty of people who view it like that

[hardy acorn]

ah

[lilac egret]

gotta blame the artist

[buoyant sable]

Yeah for using gauntlets that have that type of arm guard

[compact nova]

Untranslated requirements in commission

[hollow kraken]

It's a known issue. It's for the Azuma class from PR2

[toxic jacinth]

?????????????

[hollow kraken]

Restarting the game should fix it for you

[buoyant hemlock]

Boss doesn't appear

[frosty gyro]

restart the app

[buoyant hemlock]

Thx

[spiral otter]

Hello, I'm a new guy here and wanted to report this. It just happened an hour ago and I haven't been able to login since. I tried restarting and even reinstalling but the problem persists. It was normal 12hrs ago or so.

(also this is on nox)

[frosty gyro]

try using a vpn or data/wifi

[spiral otter]

ok i'll try a vpn

[spiral otter]

hey it worked, thanks a lot 😃

[frosty gyro]

[spiral otter]

one extra question, will i need to keep using vpn to play or will i be able to play without it soon?

[frosty gyro]

when you login and turn it off, does it disconnect?

[spiral otter]

let me try

it seems it's fine rn

yea i can see the chat moving normally

[frosty gyro]

[spiral otter]

tyvm 🙏

[frosty gyro]

np

[ruby tiger]

hi, i have some long commissions i dont wanna run but they didnt reset after 12:00

[remote tinsel]

urgent comms do not reset, and for regular comms to reset, log out 5mins befor reset happens.

staying on at reset is a feature™ to allow you to keep your comms.

[ruby tiger]

they re not urgent comms, i'm just disconnect wifi before reset but not logout then restart the game after reset, sometimes the comms reset, sometimes they dont

[remote tinsel]

you need to be logged out a few mins before reset.

[umbral quartz]

111! eleven?

[frosty gyro]

not a bug

its a joke

||I owe money now||

||took so long for someone to report it I thought I was in the clear, I dont actually owe anyone money, but I secretly bet on it in chat||

[opal burrow]

||betting is bad||

[worldly meadow]

Has it been reported yet that spamming the torpedo button when kizuna ai appears causes the torpedo loading to lock at what it was and then freeze?

It just got stuck and after a while it fixed itself

[gritty trellis]

Its been mentioned iirc

Also your pfp borderline nsfw maybe

[cosmic hollow]

what is going on

[honest pumice]

you just need to restart your game. the ship will be in your dock. sort them by "time arrived" to see what you got.

[cosmic hollow]

this happen so often its unbelivble that they dident fix that yet

[honest pumice]

i don't think it can be fixed. it might be a desynch issue.

[opal burrow]

it's mostly caused by desync

[buoyant hemlock]

guys

i got a purple improved sonar and purple torpedo but for some reason the equipments didn't appear on my storage

[honest pumice]

did you get them from a gear box or from a stage drop?

[buoyant hemlock]

stage drop

the sos ones

[honest pumice]

k you didn't get the gear itself then. what you got was a blueprint for it.

[buoyant hemlock]

ohh

so i need to build it?

[honest pumice]

yup

[buoyant hemlock]

ohhhh

thank you! 😃

[oak shard]

Achievement didnt unlock

[opal burrow]

get the milestones reward first

[vital ridge]

has this visual bug been reported?

that ship hp bar and overhead one don't match

[hollow kraken]

@vital ridge Is it like that for all Torpedo Ships?

[vital ridge]

that's in 7-1 hm

idk about other tbh

[hollow kraken]

Gotcha, I'll be sure to check it out this morning as well to see if it's everywhere and/or enemy specific. Thanks for bringing it up

[formal berry]

So I've already bought the a.i nursing device but It wasn't sent to the gear storage

Idk what to do

[hollow kraken]

Have you tried restarting your game?

[true gazelle]

isnt it a dorm thing?

[trim junco]

It is

Soul might have been mistaken

[hollow kraken]

I haven't bought it yet so I had no idea

[trim junco]

I have it in my dorm

[formal berry]

Oh

I'll check

[trim junco]

Speaking of the dorm... I have a bug that I'm dealing with right now :(

[hollow kraken]

What's the bug exactly?

[formal berry]

It was a dorm thing, sorry for the trouble

[trim junco]

I'm typing it out; please hold

The round sofa+table furniture fails to load in the second picture after I put the easel at the location in the first pic. If you look at the first pic, you can see where the sofa is and where the easel was previously. I have tried restarting the game and changing networks but to no avail. This is the second floor of the dorm.

Every time I access the 2nd floor, it loads everything but gets stuck at the sofa.

The "Loading furniture..." message is due to me pressing the Manage button

[hollow kraken]

Yeah, there's some loading issues w/ the 2nd floor dorm when the Kizuna AI furniture is involved. It was supposed to be fixed but some people are still having it apparently. We've let the devs know, but they're on break right now

[trim junco]

Alright; thanks.

This is quite frustrating.

[opal burrow]

it isn't just the Kizuna furniture tho

[trim junco]

#AzurLane#

Okay so the shop and share functions still work

[hollow kraken]

Well most of the reports have been w/ the Kizuna AI furniture but we've let them know there's still issues w/ the 2nd floor in general

[trim junco]

But the back arrow and selecting a floor in the floor menu does not work

[opal burrow]

I'm guessing it's general

[trim junco]

After messing around with the interface using the back arrow on the android menu does not work either

[opal burrow]

cuz I use Autumn Breath set for the 2nd floor, and the same issue happens to me

[trim junco]

Is it a problem of not loading a certain last furniture?

[opal burrow]

I got away from it by removing a ship out of 2nd floor first

and the furnitures loads normally

[trim junco]

I'll try that

well that failed

time to recall all of them

yeah, doesn't work

[opal burrow]

well

I guess Kizuna Ais furniture is the problem

[trim junco]

accursed sofa

[trim junco]

It's somehow working again

After I had spent an adequate amount of time managing 1st floor furniture and buying furniture

[tired hollow]

translate bug

[north flume]

known

[tired hollow]

ok

[trail helm]

Anyone know why I can’t collect my 8500pts achievement when I have 8700pts total? Currently 24/25

[willow nexus]

Have you tried claiming your rewards on the Kizuna Ai event? The one that goes upwards to 60k points

[trail helm]

Gimme a moment

Ok fixed

[buoyant hemlock]

I'm in blacksp, and boss fleet doesn't want to spawn....is it already documented and is there a solution to it? I am having serious connection issues atm btw, and often the phone loses the connection... If that may be the cause for this bug ..

[frosty gyro]

just restart the game

its documented and old

[buoyant hemlock]

I'm trying to restart it already, as I said slow connection... Ty btw

[covert laurel]

what happen? I can't improve

nvm, I got connection error

[grave mortar]

idk if anyone has brought it up, but has anyone encountered restarting game(due to leaving the app, putting phone to sleep, etc) during pvp session seemingly just loses you an exercise? unsure of what is supposed to happen

[woeful plover]

This isn’t supposed to happen right?

It happened when I clicked inspect on a ship in docks. Swapped screens, then swapped back in portrait mode.

[grand rose]

So uh
I bought the 5$ gem pack
But didnt get the gems
And the money is gone from my bank account
Help

[north flume]

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

[north flume]

@grand rose

[random totem]

Found untranslated text on commission requirements

[north flume]

known

[grand rose]

I have no idea what my device brand model or operating system is

[frosty gyro]

apple/samsung/android
iphone 6 64gb/iphone 8 16gb?

those kind of details

[grand rose]

Where can I check that?
Only thing I know is that its a lenovo tablet

[buoyant sable]

Sounds like a Motorola there, and most likely an Android too @grand rose

Check your setting > system > about tablet

It should be kind of like how a smartphone would be like

[grand rose]

I sent the email
Thanks for the help!

[pine whale]

I also had an issue buying 5$ gem pack

It didn't give me the gem

I also restarted the game, but it didn't work

[hollow kraken]

Head over to #tech-support and I'll help you over there as it's more suited for purchase issues

@pine whale

[pine whale]

Ok

[ivory steeple]

PLS HELP

[frosty gyro]

go to #tech-support

or just restart the game I guess

[jovial loom]

@north flume Still no reply from Carol. I am going to have to say that I won't be compensated for a bug that is outside of my control. Which is just...dumb.

[frosty gyro]

theres a change in workflow and ALL inquiries have to be directed to the email

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

[jovial loom]

@frosty gyro face palms
Ya I wasn't made aware of that. Great.
So the old system was you could only either email or contact Carol. I did not email. Will they still ignore a email even if I contacted Carol?

[frosty gyro]

no

[jovial loom]

Okay

[frosty gyro]

because dms arent taken anymore, so they wouldn’t ignore it

[jovial loom]

What spurred this sudden change?

If you know that is

[frosty gyro]

its from a change in workflow, better for the system too

[foggy dove]

we are not aware of what specifically caused this change but yes

[next parcel]

Loginscreen with pr2ship?

[hollow kraken]

Yes? It's not a bug, just the artwork they choose for the release of PR and it just happened to include FoR. It's not like they're trying to pretend PR2 doesn't exist

[next parcel]

oh. okay 😃

[spring coyote]

This art existed since PR1 launch

[honest pumice]

so many people are gonna get so mad and reee at this login screen

[cloud flame]

"unknow"

[hollow kraken]

Please report it Belfast Bot

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[rancid folio]

sp4 bug
only sp4

[buoyant hemlock]

Is that a typo or im bed england?

[hollow kraken]

@rancid folio Seems client side. Can you try restarting to see if it fixes it?

@buoyant hemlock I'm pretty sure that's correct. It's just Inazuma's way of speaking

[buoyant hemlock]

Hmmm kden

[weak wing]

Umm, what?

[hollow kraken]

Seems like some form of network error. Can you try a different network option (such as Wi-Fi/Mobile Data) and/or a VPN?

[main silo]

https://cdn.discordapp.com/attachments/174170976022560769/574586354281742336/unknown.png

I was not aware that we built Destroyers since 1336 lmao

[hollow kraken]

Ya know, Z23 has the same issue on her base skin If you don't mind, can you report it to Belfast Bot?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[main silo]

I simply dm the bot with the feedback command, the image and a short description?

[hollow kraken]

Yepp, DM her that command and she'll walk you through the rest

[main silo]

Okay 👍

Done

[iron whale]

I believe Fletcher's image is wrong

[open lance]

the coin swithced from left to right,
I Almost got heartbreak

[foggy dove]

Restart the game @iron whale

Shows fine for me

It's fine on eagle filter too

[iron whale]

restarting fixed it 👌

[polar locust]

Translation issue on the Fleet Tech screen: Ships that you haven't added to your fleet have their names labeled as "Unknow", when it should be "Unknown"

[foggy dove]

Known

[hollow kraken]

Actually, no one reported it yet

[hollow tree]

Not sure if its only a visual bug but stats show that yukikaze only has 93 luck when she really should have 98 (according to the wiki)

[foggy dove]

It's not a bug

[unborn sail]

is w7 hard not supposed to count for this?

[foggy dove]

Yukikaze skill gives her 5 more luck @hollow tree

Her base luck is actually 93

Wiki includes the skill bit

[hollow tree]

Oh i didnt notice

[foggy dove]

It's never actually mentioned

To my knowledge

[buoyant hemlock]

@unborn sail
It's weird that it looks like that, probably the text got cut off
It's supposed to say it only counts normal mode maps

[unborn sail]

ah okay

[mossy bone]

hello ... is this thread for bug/error reports?

[polar locust]

Also, HMS Sheffield is labelled as Sheffield-class, when she was actually part of the Southampton-class

[buoyant hemlock]

Needs to be cut down/reworded but the requirement itself should work fine once you know only normal mode maps count

[hollow kraken]

@mossy bone Yes, it is. What's the issue?

[lofty flower]

Hello, I had a bug with the timer it is infinitely reporting again

[unborn sail]

though wiki(koumakan) says
Clear any map in world 7 5 times
do i bring that up in wiki feedback?

or maybe its just me a bit too picky but good to knw

[hollow kraken]

@lofty flower What do you mean for the timer? What's going on w/ it?

[placid horizon]

Shouldn't lvl 1 be 30 mins?

[hollow kraken]

Oh, now I see. @lofty flower Can you try restarting to see if it's just a visual bug?

[lofty flower]

@hollow kraken reaches 0 and starts again

[mossy bone]

i'm using asus zenfone laser 2 and this pop out ... but i used nox as well ... there's no problem on my nox tho ... any good explanations about this error ?

[buoyant hemlock]

@unborn sail
JP source text 100% specifies normal mode only

[lofty flower]

@hollow kraken passed thanks

[hollow kraken]

Oh, so it's good now?

[wary tinsel]

Why is the French 203mm CA gun labelled an AA gun?

[hollow kraken]

@mossy bone Try a different connection type (like wifi/mobile data) and/or a VPN to see if it helps. If not, you might need to try a reinstall ONLY if your account is bound

[fossil condor]

It's probably a carryover of the initial naming schema, need to fix those.

like how the blue gun is also called an AA gun

[buoyant hemlock]

@wary tinsel
Translation error, should be reported

[mossy bone]

@hollow kraken damn already tried vpn,phone restart,phone data none success 😦

[hollow kraken]

Okay, if your account is bound, try a reinstall. If not, head over to #tech-support and I'll help you there

[wary tinsel]

Should the 203mm translation error be labelled a UI one?

[fossil condor]

That should work

[buoyant hemlock]

Monarch is actually Monika xD (happens a split second upon entering ship yard everytime)

Known bug that's been around on JP/CN for ages

Oof not playing on CN/JP

Just saying that it's nothing new

[soft fossil]

Help?

Where's the boss?

[buoyant hemlock]

Restart your client

[soft fossil]

Ok it work now

Thanks

[wary tinsel]

How should I answer the question of how I accessed the 203mm gun error?

[fossil condor]

Prob something along the lines of by checking the name/description of the gun

[leaden inlet]

Bottom name isnt translated

[buoyant hemlock]

Should be SSV

[foggy dove]

probably cos we don't have SSVs yet

[leaden inlet]

Then how come I have bonuses to it

[buoyant hemlock]

Just a side effect of the system being improperly ported over to EN since both JP/CN have SSVs at this point

As for why, that's probably because you have some ship that grants stat bonuses to SSVs even if you don't have any SSVs

Let me see if I can narrow down which, actually

[wary tinsel]

Should I answer glaring mistake or I don't understand it?

[leaden inlet]

Then it falls under the same 'bug' as the title screen showing ships that we dont have yet

It's not like they're trying to hide SSVs existing

[hollow kraken]

@wary tinsel Just glaring mistake since the text is understandable. But just incorrect

[leaden inlet]

But I suppose it doesnt matter too much if its translated when they do come out.

[buoyant hemlock]

Okay, just checked, all submarines grant bonus stats to both regular submarines and SSVs
So that's where the stats come from

@leaden inlet
You mean the title screen showing FdG?
That's not a bug, it's the same title screen as JP/CN had when the first batch of PRs were released and FdG wouldn't be confirmed until around a year later

Besides, even if that was a bug, then event cutscenes on JP/CN showing Richileu would be considered "bugs," as would Bismarck's appearance in the tutorial across all servers

[leaden inlet]

That's why the bug was in quotation marks yeah

[keen latch]

I'm certain that Hyuga said Mutsu as opposed Ise in this line

[hollow kraken]

That's a known translation issue iirc. Let me double check

[keen latch]

Thx

[buoyant hemlock]

Whether it's known or not, it's definitely an error
She 100% says Mutsu

[hollow kraken]

Oh yeah, she definitely does. But we've got it down in the Trello. Card for reference: https://trello.com/c/F3hVoKkX/500-hyuuga

Trello

Hyuuga

Description: Hyuuga's crush line. It's not Ise but Mutsu
Perceived Severity: The text is fine, but could be worded better for clarity
Corrected Translation: Neither my turrets nor Mutsu's will explode here
Discord Feedback ID: 299

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