#bug-reports
1 messages · Page 51 of 1
If it works I thank you, if not ,still thanks for the help
Is Z23 supposed to be able to equip CL mains?
yes
nah his phone is god, snapdragon 845
think its just incompatible
definitely not underpowered
@north flume weird thing is this engine update seem(s) to have made my game smoother/more responsive
same on ur end?
haven't noticed anything different tbf 
how to solve login problem with facebook?
Mr. Restart, if i login, does it load the game automatically on the server im in or... do i still have to choose the server? (I made the acc on Lexington server)
@fresh sierra if you reinstalled the game you'll have to choose the server since the game defaults to the newest server when you reinstall.
well we got some archives that need fixing bois, with
-Missing info
-The Event name from like 2 months ago
not known... i checked the bloody list
ignore Avrora, idfk how she got on the list
You confused her with Aurora 
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known! You can also check the Trello board https://trello.com/b/Hd2cMeYU/azur-lane-en-bugs
no need to put all of them - just one and list the rest
i check it not on yeet
Use the form to report it
Yea
did done it @north flume

hope it gets fixed next patch
she has a school costume?
Sorry mistook her with craven 
ah
So yeah, while reading the information for Yamashiro Variant, there's still some Chinese text left there
known
Is this a known bug, as of now? When I try to buy gems from the shop, I can't and get this message.
I can pay for other games like Girls Frontline, but this is the only one giving me this issue.
Oh, and this only started when I updated to the latest version of the game from Google Play, if that helps.
Well, first of all, wrong channel, #tech-support for issues like this. Second - not sure what causing it, DM AKI https://i.imgur.com/wx8PQ1r.png @teal raven
Sorry. I'm new to this Discord. My mistake.
nah, it's fine. just DM AKI while they're online
O, I was thinking of another SK C/28

I can't test it rn because my Deutsch is on commission, but if that's the case - report it
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known! You can also check the Trello board https://trello.com/b/Hd2cMeYU/azur-lane-en-bugs
Oki
yea

wrong event title on the medal
thanks 
Just update to newest version on android 6 for "Fixed Facebook binding and login issues." but out of storage space so i uninstall then reinstall Azur lane. Login with facebook acc the result is "Login failed. You can't use Facebook to login this app or website because there's an issue with its implementation of Facebook login."
probably mistake with fubuki. Wiki says eva + torp but ingame desc says eva and fp + torp.
Now instead of "Login failed. You can't use Facebook to login this app or website because there's an issue with its implementation of Facebook login." It is "Login Error. There is an error in logging you into this application. Please try again later."
@buoyant hemlock know bug. Try this
If you are facing an Facebook login issue, please follow the following steps:
- Make sure your Azur Lane has already bound to an Facebook account.
- Loin your Facebook at https://www.facebook.com/.
- Go to https://www.facebook.com/settings?tab=applications. In the “Apps and Websites”, click the tab named “Expired”.
- Find and click the icon of Azur Lane.
- Click the blue button “Renew Access” on the bottom right in the pop-up window.
- You are now good to login Azur Lane through your Facebook.
pretty neat. can we have that pinned at #tech-support
@vernal kestrel Force stop Azur lane in app manager, Renew access Azur lane in facebook. Still get "Login failed. You can't use Facebook to login this app or website because there's an issue with its implementation of Facebook login."
Then you have still same problem as me.
So, i just noticed that if you say torpedo in chat, it will be censored. Is it a bug or not?
probably censors the word "pedo"
Not exactly a bug (no error messages) but completion of the event hard mode missions do not count towards progress in Holy Night of Love and Peace 7
Don't know what I did to cause this. I fixed it, but wtf
@woven shell not a bug at all. it's not supposed to count those
@jaunty turret just a log mode.
well then it needs to be reworded cause it states "Clear any stage on hard mode 5 times", doesnt state that it has to be non-event
If your frontline is ramming one of the Torpedo Ships in the Torpedo Daily Raid and the timer hits 00:00, the Torpedo ship being rammed does not move back all the way, plus it and your ship keep dealing damage to one another from ramming, meaning your ships can die (or it can die, hypothetically) in the results screen.
It thankfully didn't seem to affect the rewards and I still "cleared" it, but it's still odd nonetheless.
It's not letting me build my ship and its the latest update
restart the game
Excuse me i seem cant purchase a gem.
They said that its because failed to initialize payment system
Can you help me?
@hearty basalt
I restarted but received nothing
Do they know the purchase gem stuff isn't working on Android either? Cuz it just mentions iOS
Uh, you got a bug with the result screen.
It appears on the right and zoom out onto the center. It should be completely in the center.
Can confirm raiden's case
Kinda weird imo
yeah the S rank animation coming in from the right feels weird
i'm sorry, i'm an EN AL player from lexington server and i have some issue. so in the last 2 patch i stored 2 mails that contain 1k oil each, and after this patch update both dissappeared. any idea why is that happen? thank you.
yeah its just 2k oil but i just want to know why is my mail dissappeared so suddenly. is there any expiration date or something?
I noticed the grading on the result screen transitioned slightly off to the right recently. Bug?
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
no, just wait for an answer
i mean must not
yea
yeah sry, and thank you
I just bought the daily Santa pack and it it's available to purchase for me still even after claiming it
Looks like it will let me buy it again
Atago l2d is not working
Did you update the l2d in the menu?
Mine works fine hmmm (ios)
Anyone else that also has this issue?
This is on Android, not on iOS
@thick juniper me
Urakazes chibi Sprite censored? I haven't seen the JP version but this matches the cn one. (And by censored I mean she has the top body suit part, which doesn't match the uncensored artwork)
tsk i'll do another reinstall
looks like I've corrupted the l2d file of atago....somehow
@thick juniper I just bought gems myself on Android and had no issue
@proper ridge Just in case you don't know - some android users have purchase problems as well (read up a bit)
they need to update to the latest apk

if they are using qooapk or apkpure, they may need to wait

There's one there, thanks! Didn't know that it didn't install it, sorry for the trouble!
the Santa bag is listed as a daily but it's still available in the shop even after purchase? Am I good to buy it as many times as I'd like?
i was doing 9-4 and only had the boss leftt
I left the game and when i went back into it it restarted me
it didnt load me back into the progress and didnt count the fleets i defeated already for the star
graf touch and special touch boob physics not working
japanese text (3-star 10-1)
^ same bug on android
for jsut clearing 10-1 but i assume you know about it
I just find that my atago swimsuit L2D can't appear on my menu, any tips to solve it?
Probably just wait until it's solved 
I think all the missions relating to chapter 10 are still in Japanese, not just 10-1. It's the same with 10-2
Stills get Facebook login failed on android
r overlaps 10 D:
@sinful imp Make sure your app is updated
Should probably get everyone to force update from google now
@north flume i already download the lastest version, restart my phone and it's still like that
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known! You can also check the Trello board https://trello.com/b/Hd2cMeYU/azur-lane-en-bugs
@honest pumice soo i need redownload game?
no. they're waiting on apple to approve it so they can push out the update.
maybe? probably gonna be an update for android users as well.
Ok cuz was just thinking that they maybe put all transcations down
Even android and wait answer from apple
Are the Colorado class supposed to have voice now? I went to the dock and to the archive, but no voices.
you did the audio update before in the settings ?
Ah okay, I just did that and restarted the game.
There’s usually a notification over Settings, but there wasn’t when I first got in
Yeah didn't got it either, but I did it only when you said you didn't have voices
urakaze censored skin chibi sprite is normal?
https://gyazo.com/866f06dafb6e06ae041f549dbeff22e8
so i tried to buy gems for 1$ on android today and it worked and now i wanted to buy gems for 40$ and it says that i reached my daily limit and i get error 1109. Why does it happen and what is the daily limit?
what to do with facebook login error
@real hound known.
@visual flower a lot of people are having purchase issues rn. devs are working on it.
@short iris what error?
yeah but thats a different error that all the people got
I cannot enter the game via facebook
@visual flower ah ok. no idea then. head over to #tech-support and see if someone found a solution. if not then best bet is to email support.
@short iris ok what's the error you're getting?
ok there's one thing you can try. if it doesn't work then sadly you won't be able to login for a while.
- Login into your Facebook.
- Go to “Apps and Websites”, click the tab named “Expired”.
- Find and click the Azur Lane icon.
- Click the blue button “Renew Access” on the bottom right in the pop-up window. You should now be able to login
azur lane is in deleted
k. you won't be able to login until this is fixed then.
How to fix
and how i can fix this?
@rustic pollen clear cache. if it's still glitched reinstall.
@short iris 811 is a connection error. try connecting with wifi or a vpn. (or mobile data if you're already using wifi)
okay thx for the help
@honest pumice not work
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Hello I made an in app Purchase for $39.99 of gems, but the game said that were was an error and it could not be processed I tried purchasing it again and it said the same thing. The transaction has come through twice on my debit card account as $0.99 equaling $1.98 and I have not received my in game currency. The App Store still says the the transactions are pending for $0.99.
Can you please help me resolve this issue ?
Yes @honest pumice
k the devs are working on the shop issue rn and are waiting for apple to approve it so they can push the update out. as for the double charge you're gonna need to email support. or DM aki.
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Thanks
So I'm guessing the devs didn't make an uncensored urakaze chibi for jp based on the wiki?
I am not sure if anyone had mention(ed) this but there was a mistranslation with the new main mission added by the new chapter 10
The mission name is in Japanese
Ah nvm someone reported them already
My friend found this bug
Apparently, he cannot attack the highest rank enemy on the left most of the Exercise
The game restarts itself everytime he try to attempt the Exercise
He got no problem with the other players, this bug only happens with the left most player
weird. it works fine on my end.
tell him to clear cache to see if that works. (i doubt that's the issue though)
Got it, i will keep this updated
Unless another reason discovered - always assume it's corrupted audio data 
Try this solution https://i.imgur.com/jmh9Rd5.png
Unless it happens with any left-most player
Regardless of what ships they have
(I mean do it anyway, but it may be different issue)
He said it happens randomly, not always, but it always happens on the left-most
ya probably corrupted audio files then.
Here an image better explaining what I reported above.
It’s not centered like it should be.
afaik its known
known
@north flume Well, I think they might've removed that animation from the animation list now. But previously the under [Touch], the animation was that Graf would shoot a beam. It's no longer in any of the animations listed.
The only video I can find to show that I wasnt hallucinating because I didnt take a screen shot is https://www.youtube.com/watch?v=13Sb0qpDc9Q at about the 0:22 mark, he triggers it by doing a headpat. Cant really see the beam since it's behind the menu though, but you can see half of it from the mouth.
And this is what I meant by touch


@thick juniper me too.. Im an android user too and i seem cant to buy gems. Even though i want to buy the christmas skin.. Does anybody know how to solve that?
@north flume yes i agree.. @proper ridge
🤔
@hearty basalt make sure your app is updated
hmm we japan now? 
I guess if you see a foreign language somewhere else just once that means you're in that country now
my group and I are unable to purchase gems from google play now
also i bought a robheart pack and was charged but no items
my bad i will check that place first next time
Everything comes out at once
https://media.discordapp.net/attachments/460643534685470730/525936130907045888/Screenshot_2018-12-22-14-21-25.png
clear cache
Pretty sure just restarting the game fixes it
Nah, app restart does not
huh
Restarting the phone does, however
Probably some fuckup in android's app executable cache, not the game cache (game assets)
I just got a new phone and it doesn't let me bind my account, it just restarts or the screen turns all black and does nothing
Invalid input when I try to buy the Santa daily pack
I bought one yesterday, and it worked after all the updating and stuff
But today there's an issue again
Ok?
Like that “S Perfect” section should be centered like it always was.
Yes
Just want to make sure it’s in the known bugs chat because I never saw it a while after reporting this.
it had been reported before you had reported it
not every reported bug goes directly into #known-bugs
I mean I might put it there, why not.
It's just that channel is for users to not report same thing
Not for devs, so if that's your concern - it's fine
Is the in app purchase for the lucky bags bug something that is being fixed or?
I updated the game and still can't buy it myself
Atago’s voice doesn’t play after downloading the live 2d and audio update. IOS
I bought the christmas bag but i didn't receive the items and gems, can someone help me this?
You know if the game can stop suddenly refreshing the page every 3 seconds then this won't happen
I cannot cancel the commission for that matter
Can't wait to get ripped off my 3 hours worth of time.
Wrong spelling Undrestand---> Understand
I have noticed a few things with Warspite's Christmas skin. First is that the icon appears as regular Warspite skin in chats, instead of cute santa hat Warspite. The Main Screen lines disappear when checking the skin in collection and there does not seem to be a way to replay the skin acquisition line. (she also lacks any christmas themed lines at all, but I guess thats not a bug per se)
Skin is new, so new lines may be missing (because they don't exist)
Expect it to be added later
If the ship construction wall decor from iron blod is placed on the right site of the dorm, it mirrors the text
is the santa's lucky bag not available for purchase today for anyone else?
I'm also having that issue as are several others. I haven't been able to solve it on my end
I keep encountering System Error1:Invalid Input anytime I go to buy gems or the Christmas bag.
I knew it's known but lol
It looks like it's trying to use CN/JP layout which has fewer characters
Lucky bag counter did not reset
So I have live2d Atago not appearing bug, but even after restarting the game several times and triple checking that everything is downloaded it still won't appear.
Deutschland is currently bugged with her SK C 238 Guns. She fires the Gun and the sound is going off but the projectile is not showing and sometimes the sound is going on multiple times after she fired her main gun.
is there an estimated time for the santa bag fix?
I'm not sure if it's a bug or working as intended, but if you click like 3mm of the "finish all" button to the left, it actually will open quick finisher shop, and if you didn't realize you will end wasting gems like me without even realize since both pop up a screen, and is really something you don't really pay attention since is a routine action in this event with the daily quest
till where the red trace is, it trigger the buy option if you click
when trying an in app purchase with the play store it says: failed to initialize payment system.: 10102
already restarted
on my other device it seems to work
Sometimes error 6 instead. Bought yesterday after the iOS fix can’t buy again today.
Last purchase over 24 hours ago
Does grammar count as a bug?
yes, but already reported
i think the devs forgot to put bailey in light pool
Nah, I got her once.
I missed her login reward by one day
Didn't take a picture though
That was a while back
You can get her, just that Light pool is really bad
oh
Decided to buy a Trade License. Never received it.
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Can someone help me?
Why i dont see the x2 first purchase of 600 4900 gem items ?
This was last time
Now it looked like this
Im planning to buy those but the first gem bonus went missing suddenly
First photo was dec 21 the second is dec 23 when im gonna buy both of them
Well is this considered a bug ?
This might be more so in the domain of the technical support channel. Though official support won't be available until the weekday, maybe not even then since the holidays.
From the look of things, I'm assuming you already know that it's only for the first time purchase of each increment. The most I can suggest is looking back to see if you've already purchased and just forgotten, but there have been some issues with gems lately, so hope that you can get official support in the near future.
yes #tech-support
Honestly i made planned purchase for the last one im just surprised it lost the first gem buff i checked my gmail reciepts also it havent showed any purchase about the 600 gem deal and the 4900 deal
Okay ill move the matter there when the tech support comes
I just now realized they might actually not work on holidays 
Lastly
Shouldnt the trade in liscense should be hidden while one is still active ??
Just saying
You can buy it with 5 days left to re-new it
normally yes, but it seems you can buy it early
Ah i see good perk
(ive seen people buy it way earlier than 5 days!)
Welp my confusion is cleared so thanks for the assistance
On the matter of the first gems issue ill ask tech support on when ?
Your safest choice is to send them an email
(although not 100% certain by the looks of it
)
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Thanks ill do that asap my work duty
The game keeps crashing when I start a battle
probably sound files are broken
if that won't help - make sure it's bound to twitter and reinstall the game
How do I force redownload on iPhone?
bound to twitter?
I have it on game centre
just delete the thing and the game force it to download the game files
Ok so just redownload the whole game?
just redownload not reinstall
So do I offload the app?

oof
Maybe try waiting after restarting the game?
I've tried that lol
I’ve had that before too but I just waited
i tried purchasing the Christmas bag and it sends this error then i restarted the game it turns out i can purchase it again but my money is gone
Day 2 of not being able to buy Santa’s Lucky Sack (daily) after buying it on the first day. iOS.
it's known, yes
hello, i would like to know to wihch person i have to talk to, about the IOS transaction problem. I did the update AFTER buying so i still lose some money for no gems :/
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
@icy scaffold 
I assume the "Failed to initialize payment system" is the same bug as everyone else, Correct? And that it probably won't be addressed until monday since weekend?
@willow escarp It can only be used on deutschland (and graf spee when she comes out)
Note that this is the sk/c28
The 283mm sk/c34 is a BB gun
Hello! I had this problem just now, it stayed like that for almost 10 minutes
Hey, I have that problem every now and then too. Have you tried closing Azur lane and starting it again?
Works for me anyway.
Yes, I tried, but it doesn't work sadly ): and it's weird, since just a couple of hours ago I was playing just fine
The game still continues to crash each time I start a battle even though I have redownloaded everything
Sorry to re post back, but from the transaction problem, how ça. I get back my money ? Because I bought gems before updating the IOS problems. And my apple account count the money as consumed, but still waiting for something, so I can’t ask for refund. How to get refund ?
Because It is still waiting for something, I don’t have the refund option. (Sry it’s French but guess u know what they want to mean)
For more explanation, I was trying to buy the handful of gems, and it display 1,09€ (thought was a display bug) so I bought it and I didn’t receive my gems and loses money, i try it 2 times before noticing money were gone. Do you know which person I have to talk to ?
reinstall
@brazen briar
and reinstall with wifi to prevent another corruption
and do bind your account f you have not already
the low right node says firepower but it increases torpedo stat. on the wiki is also called a torpedo node so i guess it's misspelled
make sure to report it
After disconnected this happened :/ (and who is that ship?)
@indigo tulip reinstall game
@radiant stirrup i reset the game data,it worked now,but ty Anyway,i might do it in case of something even worse happen
someone will help with the error 100811 when entering the game using Facebook
@short iris there's no known fix, it just works after some time
Is there somebody here who had the purchase error with an android device and had his money debited but didn't get the gems ? (sry for my rusty english)
I did two exercises this morning after the season reset, so I had three left and I waited for the next reset to do anymore, and when I went back after the reset I only had five exercises to do and now I’m significantly behind everyone else for score for the season?
It was a desync either when it showed you that you had 3 left and you actually had less or when it showed that you have 5 left and you should just restart the game in that case
so what's the issue? is it that you opened log mode?
the rankings I assume
Has anyone encountered a bug when whenever they try to rebind their account on a samsung tab a, the game just crashes
Hi i got trolled by Azur Lane while launching a comission
https://cdn.discordapp.com/attachments/510186104364859422/527079541273919509/Screenshot_20181225-120056.png
i tried launching a Urgent comission in the last minute
and it would say that
i cant reproduce it since well
it was a time limited comission
Ping me if you need me later thanks in advance
, love the game btw keep it up 

just a desync, commission was expired when you tried to launch it
my dorm turns black after moving it a bit
@warm cave
You know how to reproduce it?
happens every time I drag the room around, when I release it again
and I noticed that it also happens to the furniture selection when I drag it (scrolling with arrows works fine)
@keen sail you may have noticed that they noticed it and sent a second mail right after that ;)
oh that's why 😮
All the Z class' barrages' tooltips have the number in their name highlighted. Seems to be more of a quirk about how the highlighting works with barrage tooltips.
yes, all the numbers in skill descriptions are highlighted
Oklahoma uses an entirely wrong sound file for her skill
this dialogue (when selecting another map while you're engaged) is confusing, because the buttons do the opposite of what you'd expect - "Cancel" doesn't mean "whoops, I don't want to start the new map" but "Retreat from current engagement" and "Go" takes you back to the fight
known
ships didn't shoot or use torps etc have no clue why ramming still worked and time didn't go down
after restart it worked again so I have no clue why it didn't work in the first place was straight after starting the game
if it's a known bug then I'm sorry had to post it before Christmas dinner is ready :)
Is this known? no Happines and wrong event in the description?
ok forget about the wrong event >.<
i must have looked at visitors dyed in red before and ignored the rest still this thing doesn't give happiness like the others
there's limit to how much you can get
/wiki Dorm
It's under comfort
ahh ok thx for the info
Here is more like typo on 'understand'
Its known
@north flume regarding my bug earlier: it affected everything you can scroll by dragging, some things reset when I closed and opened them again (dorm, dock), others didn't (mission rewards), so I restarted the game and now I can't reproduce it any more
I think the last update to l2d broke Graf Zeppelin's l2d
I no longer see the slow animation where she stands on both legs, and her legs/cloak does a weird fade animation at the end of dialogue
Like there was supposed to be another animation playing or something
I also can't trigger her "I hate everything" line no matter where I tap
okay, it's back ... dorm just went black when I dragged the room around after refilling supplies
Someone Else gets Stuck in the Loading screen
Hey quick question
is . . . .
Sudden Fast Forward after a lenghty pause considered a bug ?
Was having 6 ammo normal?
Encountered thrice
1st instance like i have full ammo
2nd instance on no ammo
3rd instance on 4/5 ammo
All of these while doing hard maps since i manual them and yeah similar stuff on event maps just noticed this earlier
Me like ?! How the hell i dodge those fast bullets like crazy
@hardy granite maybe? having it paused for an excessively long time will cause that to happen.
Like i said lenghty pause yeah
@umbral quartz yes that's normal. you have a repair ship in your fleet. repair ships give you +1 ammo and 3 emergency repairs.
Ehh it only gave 2 repair...
If you have akashi or vestal . . .
oh nvm thought it gave 3.
sadly no. there's no fix for the 812 error. did you bind with twitter or only FB?
i have 2 twitter and facebook no problem with twitter but when klick an facebook icon the eror is show.
..
@honest pumice @umbral quartz it gives 1 repair per lb. and 1 ammo always
i try delete and re install azur lane but get a same problem
just use twitter
per lb? you sure cause the skill says just 2.
Oh no... my fb account have a good ship akagi kaga is get on the account :(
My twitter account not have sr ship in dock :/ its make me jeoulus
so your twitter is tied to a different account or the same one as your FB?
diferent ... Its not same .....
My fb account conected with a nick YukoNao
and my twitter account conected with a nick NaoYu
I have to start the game and I'm not gonns. just check lb bonuses
nope. only 2 max. my akashi is mlb and i only get 2 repairs. 
well, that only proves akashi is a piece of garbage in that case 

Hello? I’ve had a problem with my account where all it’s information was lost even though it was linked to my social sites
#tech-support @manic hinge
Thank you
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Graf live2d skin is bugged and is missing two animations.
https://youtu.be/-RRAtcvXbt8
Main 1 at minute 1:32
Touch 1 at minute 3:57
They're both missing in EN
Azur Lane Live2D Graf Zeppelin Beachside Urd Live2D+ https://goo.gl/W7p6Sv Azur Lane Ships+ https://goo.gl/asL1Hc Special Credits : Subtitles https://azurlan...
I'm making a quick video of the EN version to show the difference
you sure your app is updated?
Should be, yeah
Latest update on Android. On the other hand, contrary to some reports, I do get the "I despise everything" line occasionally on the home screen.
I'll do that 
Yeah I don't get it, the "I hate everything" line. I have no idea where the hell I need to tap on her l2d skin for her to say it, I've tried tapping all over.
Also p sure main 1 was in our version before atago l2d got added, or the latest l2d in-game update, forgot which.
I get it by tapping randomly. Weird.
I submitted the report, anyway.
Yo my atago l2d still doesnt show up T.T i already check the update its already the latest update for vc and l2d
I get this error when trying to buy gems (player from belgium, samsung s5 android phone)
since the first time I played this game, the FPS drops significantly at battle after watching the video preview at limit break. is this a bug (forget to free the allocation, I assume) or is it intended?
monopolize is spelled wrong
wait is that a misspell, or is it monopolizing + losing?
what ship that is? what line that is?
Well since he hasn't answered just yet, it's Aurora's love line it seems
thank you 
is it just my app or everyone who opens Kaga's page got crashed everytime? 🤔
👌
FOr the Akashi questline on CLear any stage on hard mode 3 6 times i did hardmode 3 6 times and it didnt count one so i only got 5/6 even though i did it 6 times, dunno if other have experienced it too
event hard mode is not the same as story hard mode
Oh, actually
iirc some people did report it not counting last clear when it's just came out 
but they weren't able to reproduce it or smth
I have to spend an extra day on getting Akashi now 😦
it just happend for some reason
maybe desync
if it's desync - not much can be done to "fix" it in the first place because it's, well, your connection
Idk im on bluestacks pc and my connection did have any troubles yesterday, its not that bad of an issue its just annoying that a quest i could have finished tomoz is gonna be one day longer because of 1 clear not getting counted :p
so sometimes my saved up pvp rounds disappear and restarting doesn't bring them back. Today I'm sure 1 round has disappeared. Is this a thing? Do I report it? I feel pvp is/was/gets somehow broken constantly...
Hi i have made a purchase of Christmas Lucky Bag but nothing have came out can you help to check what happen my User name is Zilong
DM Aki or Carol @limpid hornet (also wrong channel, use #tech-support next time (i hope you don't have to tho
)
@hoary lagoon pretty sure that one connected to desync as well, not much can be done 
sigh
Thanks Restart
known
okay
Finished a 1200 oil commission today, then i get a lvl 25 1000 oil commission. Considering that they are always supposed to be given at the highest level, this is a bug right?
Relogging doesn't fix the problem.
they're not supposed to be highest level, so no
Here is an excerpt from the wiki on major commissions:
'Exactly one of these commissions is available (or in progress) at any given time, with a new one generated on completion. Unlike regular daily commissions, these cost a large amount of Oil to run, and will almost always be one of the highest available for the player level.'
I guess it's still up to chance then, thx
Did we ever get a followup on how Ning Hai and Ping Hai never got the updated summer skin voices they were supposed to get on the Dec 5th patch? I saw staff respond to it then but it's still unfixed and was never added to the known bugs channel.
You picked up the ? node, was that ammo perchance?
Yes, they can give +1 ammo
And i picked it up before i fought the aviation fleet
probably a visual bug then. did you try restarting?
Not possible, it spawns after your first fight
No, that's where she spawns
Map is B-1
ah ok. you probably just didn't notice then. 
Ye, cause ammo just gives an error-like notification, you don't need to confirm it
can I report a bug on the JP version? or is there somewhere else where I should report it?
no, you can't. maybe there is, no idea 
There's nothing below the "Perfect".. Should tell you what specific fleet that you've defeated.. But.. Eh.. There's nothing appearing..
thats happening to me too
So uh, it seems like the new christmas gem-only furniture doesnt work
when you try to place it, it counts as if it's placed but it doesn't show up in the dorm
There's a comma at the end, so I assume there's more text.
Either that or that's supposed to be a period
Based on wording, there's supposed to be more text
ain't the daily santa pack suppose to be extended to 12/31?
i don't see mine anywhere in the shop
I have the same problem as @tribal flint , but now I can't open my Dorm again either
it hangs up on load
mine still works tho I cleared the dorm before placing it again and didnt put the furniture in question back in
what missions?
Didn't get my "Build 1 ship" mission this rotation.
Cygnet's daily fortune draw and NY skins are appearing for me
Saw a new bug after update today will post screenie in a sec
I see then, then only Cygnet's Daily Fortune is not working for me
It's not a mission
I know
thats the bug I found
The draw is just not appearing
after battle report no longer shows fleet size and name
It was literally just reported
oh it was literally just postedl ol
Like 2 messages above
sorry
Was also about to post that but I forgot to screenshot
Oh my bad, just found out you have to touch the fortune symbol

My bad, my bad
Detailed instructions for the bug I found: I cleared my dormitory and placed only the two new gem furniture in, they show up as "used" on the list but do not show up on the floor. On clicking Save it would give me the "layout saved" feedback message but wouldn't clear the design interface, but it let me click the "<-" button and go back to main screen. But now I can't open my Dorm again, it always hangs on Now Loading at 14.29% and I have to force stop the game and start it back again.
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known! You can also check the Trello board https://trello.com/b/Hd2cMeYU/azur-lane-en-bugs
keep error... cant bind my facebook account
FB dosent work thats known afaik
what do mean ?
FB just dosent work with binding and its known
cause i dont use twitter ,
You can just make a account on twitter
no discount in the store?
@north flume reporting, thanks
ok
suppose to have discount in guild shop
Maybe not out yet 
Starts 1 January
ah ok
christ your pfp 
Can I call that as bug?
@unreal hinge I just reported that bug on the bug report link
should be taken care of soon I hope
by the log message it seems to be just some missing assets on the game client, shouldn't be anything too complex to fix
Thats already in #known-bugs

@north flume did you go and take a screenshot of the bog or just use one of the ones someone posted 
discord are someone else
hey restart can you fix that
what?
fix what? 
How would I fix shit?
i knew there was something
I'm mod, not a dev
your colour is different
it was just the enemy fleet name IIRC
really
its the lil mod color
well nvm then

thought it was something i should know
restart your game
Ok thx

toxic ping
anyone else stuck at dorm loading screen?
nope
yeah its been reported a bit i think
@shell wren I found and reported that already, it's related to the new furniture set
ahhh aight thx
there's a limit on how many furniture items will count for the Happiness score
strange i have stillhave 3 or 4 starting dorm an they atill give plantyof pointa
there's an explanation on https://azurlane.koumakan.jp/Living_Area#Decorations
anyway am i the only who aint getting 5-8 cubes comissions
but probably the furniture on the new set are all mid-low comfort
i think its a bug for everyone
When i open multiple tech packs i always get 1 reward less than the number of packs
you getting dupes
did you check if you didn't get two copies of the same equipment?
@quiet rivet #known-bugs
Maybe, ill check next time
I bought the car and put it in the dorms and ever since then anytime I enter the dorms it's permanent loading.
?
doesnt see special pack even reinstall game
I dont think its out

huh
I buy the car furniture and it turn invisible, now i stuck on dorm loading screen
Has no names in post battle bug been reported?
Ok then here is the sixth
both gem-only funiture after use will become invisible
and....
Stuck in dorm loading screen
bahhhhhhhhhhh
yeah they will provoke the loading screen bug
it's on #known-bugs
not just loading screen bug, but my game has gotten laggy and crashes sometimes. Anyone else getting this? Never had this problem before
sigh atleast look at known bugs first 
@lament oracle after purchasing the gem furniture?
yeah and putting them down
I'll test it too doing 10-2 and see if it crashes or lags
ok thanks
I was on my phone tho, so will switch to emu when I am home and see if it is laggy there too
btw, when the bug is fixed, post your dorms on #dorm ! I'd love to see what you do with the new theme! 
I only play on phone
S rank victory screen no longer has any text underneath it?
Are they fixing this bug?
yup, they're on it right now
Is it normal that my screen goes white and then restarts the game?
Happens constantly
Happens when?
It just happens while I play the game then it goes to white then restarts
Did that already, doesn't solve the problem
uh help why does my azur lane have squeaky voices/high pitch
Maybe a problem w/ your device's hardware?
So I get another device to play it on?
Their voices now sound higher pitch than they used to be
like they inhaled helium
Don't think I've ever heard of that one
There is new Akashi skin (red kimono) in her skins table, but it's unaivalable to buy in shop
Not a bug, I think. The skin has not been released yet
Okay, thank you
Actually it's probably because she's in event cutscenes in that skin
Anyone else bought the new gem furniture? Mines won't show up when placed down.
known, being fixed atm
Ah I see, probably disabled to fix the other bug its causing
Sorry, where can i report my in-app purchase issue?
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Garf Zeppelin's l2d skin is still missing animations
It used to have them before the atago l2d
@oblique spruce #known-bugs
Still not in known bugs
They're working on it right @hollow kraken?
It's not that important, but may be fixed together with the dorm hotfix
I see. Didn't much affect gameplay though so it's fine I guess.
Why are people who complain about L2D skins so demanding of their issue to be in #known-bugs
?
Also, sorry to say Restart, but that hotfix didn't fix it 
I mean here it is https://i.imgur.com/abNt7As.png
In the trello
as in "thing that devs actually check to know about bugs"

ah ok. thought it was some type of tap function I was unware about 
Uh
Have the workers known about this?
Post victory/defeat screen has been misaligned
S/A/B ranks comes in from the right
While loss in PVP is centered to the left, instead of center
its known
I just noticed that the names of several IJN ships are inconsistent. At the top it says "shouhou" but at the bottom it says "shoho", and the bottom font looks weird. This also happens to Jintsuu and Shoukaku. Is this a known problem?
Only the font there is the problem I believe.
The bottom name is the original name. That's intentional. Kinda like how Z1 up to Z21 have their own names.
Yes I'm referring to the font problem.
its known anyways
Hey so just out of curiosity, does anyone else who has Vampire as their secretary get her "special touch" audio replacing her "normal touch" audio after latest update? The dialogue text shows up correctly, but the audio for "special touch" is what plays.
is it intentional that daily roll-over now resets exercises to 5 instead of adding 5?
had 3, so I should have 8, instead I have 5
Phoenix and the boss isnt shooting anything, just moving around, timer doesnt tick down,
the fortune charm didn reset
@proud epoch close the game fully and it resets
this was after the update
wait it works when I reopen the game
well I'll just leave this here anyways
https://cdn.discordapp.com/attachments/267379342730854400/528486633570435073/Screenshot_AzurLane_20181229-090824.png uhh...Is this intended behavior now? 3-4 hard straight to the boss node without any escort fleets
i have that issue with 4-1H as well
Interesting so this is the danger factor? It removes escort fleets as well?
i dont like that hard to level
To quote from the wiki "Once a map has been 3-starred AND the Danger Level has been decreased to 0, only the boss node will spawn."
Only applies to Hard mode though
Thanks for clarification

one more Question will it do that for hard mode Event maps as well?
Man, I love how HTML's formatting works
The formatting won't take place until it's properly closed
Just like **this
@tranquil sedge no, event hard maps are different from story ones
ah thank you i can still use Event hard mode maps for Leveling
apparently ita a known bug
what is, @indigo compass?
hello there, just wondering, i’m trying to buy this pack today and it doesnt work, is this normal? i have tried to restart but it didnt work
well it’s unavailable to me, as show in my screen cap from a few min ago
was working before the update
Hi, I need help with my purchase that never arrived. I bought the 300 gems that was supposed to give me the first time purchase bonus. But I didn't get anything. I checked my card and it already got deducted, said that it is waiting for confirmation of seller. I really need the gems before the event ends. I've already sent an e-mail but still haven't had any response.
Is it normal for the XP commission to be of lower level?
I mean i've been doing the 10 hours lvl 50 1.2k oil but now it's a lvl 25 9 hours 1k oil
yes
Anyone else sometimes not getting retrofit blueprints from hard mode? Pretty sure those are supposed to be guaranteed, but 2/6 of my hard runs today didn’t drop one
I think they are guaranteed only if you S-rank it
My azurlane stuck here, cant do anything.
Using 2 different connection wont works
Restarting the phone and wait doesnt works too
thanks, it works.
Map spawns with only Boss Node and no Mobs (Hard Mode 6-2 ), last entry of the day. Trigger uncertain. No known methods of reproduction
That's threat level
Intended
Boss spawns after 3* the HM map and reducing danger to 0
eeeeeeeemmmm when i try to enter my dorm it just happen this black screen everytime.... I'm using the christmas full decoration, not the new one but the other one that was purchasable 1st
anyone knows?
@inland wind follow the guide in the pins in #tech-support under "My data is corrupted"
@winter ember thanks, i guess it's the one that says to delete those .txt
it worked! Thanks! @winter ember
restart your game
Thanks
If I'm not wrong this should be anti air not eva.
anti anti-air?
Sry, my bad. But still the name of this group is aa not eva (according to wiki)
I have a feeling that was reported, but maybe it was different ship because she's not in trello
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known! You can also check the Trello board https://trello.com/b/Hd2cMeYU/azur-lane-en-bugs

There's still some korean thingy
I didnt see it in #known-bugs
So thought i would share it
Okay
all they did was drop it off and go "why korean"
no it is not norma lfor her to fly off the screen
Even the fact it happen every time I open 1-2 the dialouge fires
Yes, the post battle screen is missing text. It's known already
started happening today, nothing shows up in designs or ships tab for loot, it can be fixed easily if i restart the app
The one tap purchase for the latest Christmas dorm...theme/style does not buy everything- it forgets 1 furniture
Iirc it's always been like that
But I don't remember the response regarding it unfortunately
I am unable to start any new secretary questlines after finishing akashi's, any idea how to fix this?
Is it a secretary mission that's in EN as of right now?
hmm, ive tried a few, Hamm's and ajax's, are those not on en yet?
ah
myt bad, i think i just figured out why
thanks, i was mistaken as to what was actually in
No problem 

Surprised me since it happened for the first time
I see, it didn't trigger in the two previous runs i did so it was quite the surprise (i had 3 stars already since quite long)
you can read all about it in #gameplay-help pinned messages I believe
Well, anyway, if it isn't a bug, nevermind then, thx for the help
I am blocked from supply shop in many ways
From academy then exercise supply shop then supply button in gem shop
All of them resulted endless loading
@bright fractal try following the guides in the pins at #tech-support under "My data is corrupted"
After purchase the reward not giving yet and purchase list still there when restart
#tech-support
#known-bugs
The hard mode map boss modes aren’t dropping blueprints 100% of the time anymore, didn’t get any blueprint 2 times from my 6 runs of hard 3-1
You said the same thing yesterday. Some one replied you already.
I think something is wrong here. All the mob fleets have apparently went on vacation
Oh, so the threat feature have a chance to lead straight to boss?
@cerulean wraith after you clear a hard mode map to safe threat level, only the boss node will spawn.
Ok thx
@winter ember much thankies. It work now
@frosty gyro this issue need wait after new year?
@frosty gyro I see badluck for me cant marry ayanami and hood by today 
lol
ive noticed this thing after playing manual every day for the past week, the barracuda torpedo bombers never aim towards the upper lane, only the middle and lower parts
mostly the lower part
Don't know if this is intentional or not but if daily reset happens while you're in game, you won't be able to pull fortune charm, it works after exiting and restarting the game tho
its known
Oh, ok








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