bug-reports

[tawny gyro]

And yes it happened in mobile

Unknown to emulator

[opaque linden]

That's me. Did your place work after resetting the emulator?

[tawny gyro]

It's mobile, not emulator.

It works after resetting

Just to be sure don't ghost ping again.

I got annoyed.

[halcyon root]

Got it

[covert epoch]

Looks like the issue with the Senran Kagura character's clothing toggle not working properly was fixed in one of the recent patches. Perhaps that's why the report never got approved.

[covert epoch]

Every SKK's dream; to be on top of Sirius

Collision bug found

Oh a bug report already exists for this issue actually

Not as specific but it exists

[covert epoch]

Still sent one in since the other one wasn't as specific in direction I think

SKK is just that tall

[cold rock]

also having this issue on BS, likely a version thing

[atomic forum]

playing on mobile, i think Sirius's clothes in the dorm are brighter than usual

The bug becomes more obvious when you lower the exposure

[atomic forum]

tried closing and opening the game again, switching graphics quality settings, and playing on a different phone

still there

[vestal kelp]

have you reported to belfast yet?

same thing, this is a bug

[vestal kelp]

.

[atomic forum]

aight hold on

done

[brazen minnow]

No bg got broken on Cheshire? Also still that horrible lack of background

Intended no-bg look:
https://azurlane.netojuu.com/images/7/7f/CheshireSummerWithoutBG.png

Just keep it at no bg now, since it's the same and has an ACTUAL bg

Wait, it does work if you disable bg in inbentory... what is the bg setting in secretary for??? Anyway, still better with no bg set

[deft blaze]

Regas, how did you get the 3D dorms to work on bluestack? When I try to enter it just blackscreens me

[hot vector]

I'm having a problem with a fleet not regaining morale even when they are in the rest floor in the dorm. I've been waiting for an hour and they are still 0 morale.

[mint urchin]

Restart your game

[hot vector]

i've never needed to do that before

[mint urchin]

have you restarted your game

[hot vector]

yes now they are full morale, kinda weird never happened before

[mint urchin]

you're welcome

[hot vector]

ty

[unborn spade]

hello.. i encountered this bug.. and i tried redownload and it still won't fix, any help? i haven't be able for a few days already..

[buoyant hemlock]

Any solution for this bug?

I tried on another phone but it still didn't work

So i guess it's an account bug or something

[alpine idol]

what's the bug?

Agir doesn't have a fate sim yet.

[buoyant hemlock]

ooh i just know that

its my first time tho, i thought she's like ancho and drake tho

so i really no info abaut agir :DDD

[shut lava]

is there a bug in the Meta shop? tried purchasing Yamashiro Meta and it says "Missing Configuration.2"

[left fossil]

So i will have to wait for a patch to fix/add this correctly right, since im unable to buy Yamashiro META.

[pliant harbor]

There seems to be an issue for some people where the missions tab in the new cruise pass is completely blank and nothing will count towards it, essentially locking them out of the cruise pass entirely. I myself stockpiled and collected 2000 weekly mission points to get a head start for the cruise pass but it didn't count.

Yes, but I'll do it again just in case

Yeah, it's still blank

Unfortunately, still blank

[dusk brook]

same here, both emulator and phone

ldplayer/poco f5

[pliant harbor]

Using the most recent LDPlayer, emulating a Galaxy Tab S9 Ultra

Still nothing. I take it a reinstall is in order then?

Damn, oh well. I'll try that after finishing up dailies then. Thanks for your time

[dusk brook]

staying logged out for a while fixed it

[pliant harbor]

Well that's really unfortunate for me, I already uninstalled and now I'm having unrelated problems

[quick bolt]

Umm... Pardon
Im just curious its bugs or something?

I didn't receive Side missions 15-1 and 15-2, but on Side missions, only 15-3 stage

Am 15-1 and 15-2 its already 3star (22/11/24), After Musashi Rerun.

but im notice today there a "Side missions 15-3". apologize, embarrassing to tell but...i got quest in my mind "where the Rewards after clear 3star stage 15-1 and 15-2??"
(50x Gems, 1x Random T4 Tech Pack T4 Equipment Box, 1x Cognitive Datapack).

Here a some screenshots

22/11/24

And Today...

Here my UID: 409368848
Server: Little Enterprise
Level Commander : 131

[steady flare]

I went to buy the fair winds pass, got charged -- didnt get my rewards and when clicking on the pass again on the store it says purchase failed.19: invalid repeat operation

[proven quarry]

help pls

[foggy dove]

are you sure you didnt collect them already

[foggy dove]

email customer support

[quick bolt]

101% With full confidence , I don't claim it

If im already collected.. the gems will increase from 564 to 664

[foggy dove]

well you can try your luck with customer support

[quick bolt]

Sure

[foggy dove]

i find it more likely that you collected it and accidentally used the gems on something else

[quick bolt]

Nah, i didn't. I'm not that sneaky person just to get gems. I can buy gems with my work money. I just thought "login and there's side mission 15-3, what..?!" ..and my friend said To report this in this group. But wel... I know this ll happen...

My bad...I shouldn't have reported this..but im try your suggestions contact with cs

Thanks

[brazen minnow]

Do you perhaps have the main quest for -1 and -2 not redeemed yet?

[quick bolt]

Nah no, i remember there No Side Mission 15-1 and 15-2,
im just play world 15 like idiot with friends, because is more challenging and fun

[small knot]

Thing is, 15-3 3-star side mission only shows up after you've claimed 15-1 and 15-2 3-star rewards. And likewise, 15-4 won't show up until after you've claimed 15-3. So unless you somehow legit found the glitch in the matrix, that's the wall you're up against.

[steady flare]

i used their in-game support and filled their form, hope it works out

[brazen minnow]

That's not the proper way, where even is an ingame form? You need to MAIL them

/techsupport

[mild cedar]

Bridal Z23

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[thick wraith]

I have the same issue... hopefully it gets resolved in an update soon

[sand arrow]

I have never seen this pop up in my time playing since day one of Azur Lane.

[halcyon smelt]

Lucky you

[shut swift]

Any solutions about that? Doesn't let me log in and then freezes instead of opening the menu:

[olive flicker]

have you tried force closing and relaunching the game?
also check your wifi/data to make sure you're connected

[brazen minnow]

Does it work now?

[left fossil]

yes it works now

[shut swift]

Restarted the device, Force stop and relaunched, connection is stable, nothing has worked for now

[brazen minnow]

Guess they were missing something backend. What you get if you add stuff in patches without notice...

[stoic cipher]

Sirius is no more~

[fiery umbra]

Are you using Bluestacks?

[stoic cipher]

yes

[fiery umbra]

Please try using a different emulator: #tech-support message

Let us know if that fixed the issue for you.

[uneven goblet]

I can't upgrade my agir past this point. Does anyone know how to fix this issue?

[fiery umbra]

Not a bug. She has no fate simulation yet. #bug-reports message

[uneven goblet]

Huh i didn't know that

I thought all of these characters had them by default

But i appreciate the help

[olive flicker]

they dont, PRs often get theirs like a year after release while it's alot more varied for DRs

The devs just put in the option to save prints for FS5 on all of them when a new season drops so they dont have to go back and add it in when they actually get it

[cosmic cairn]

I redownload assets, restarted the game, and even unequipped the skin on alsace and nothing is working

I cleared the cache on this game too

[buoyant sable]

Logs for Sirius outfit as to why it's glowing in the 3d dorm

[serene tendon]

No Kneesocks and weird color

[buoyant hemlock]

Am i just become a hacker

[foggy dove]

no that's just log mode
just select hide at top left

[cursive sleet]

Fix this bug please, i can't login with my computer instead

[slim rune]

Lastly i often get thrown back to the login menu at the middle of the game, want to know if that's a connection issue or is there's a bug, because i don't really have a bad connection issues with other games.

[alpine idol]

That’s a game crash, not a connection issue.

[glacial notch]

I didn't get the trophy anymore?

That's suck

I thought the that mission will stay, but it's not. I wish they bring that chip mission back. I spend my energy stone and didn't count

[glacial notch]

And what's the point showing this if they didn't get the chips on the mission now

[humble saddle]

The purpose is to claim them if you haven't yet

Same thing for the event shop and milestone rewards, you can't get any more of the event points bc it ended already but you can still buy and claim stuff

Lesson learned, just claim them whenever you can. You had 2 weeks

[late prawn]

Flagship line goes beyond the text-box borders

[late prawn]

I thought these freezes were over

[glacial notch]

Yeah, when I see that similar mission

[silent dust]

I don't know if it is a bug or a bad feature, but I habe the Problem that I cannot craft "special gear" anymore because my storage is full of blue "special gear". I cannot scrap the blue gear and I cannot equip it to ships that i want to scrap to get rid of it (because I would need to bring the ship to lvl70, fully limitbreak it to equip it). So the only realistic way to craft the "special gear" that I want is to BUY new storage space... Only for that space to get polluted by blue gear again, blocking me again and forcing me to buy more space again and again... Is that intended?

[foggy dove]

You're meant to use the blue augment as fodder for your other augments

[silent dust]

Ah, now I understand. But then it would be helpful if the "auto select" would select the fodder and not the "not blocking" resources first. I always clicked autoselect and never bothered with the materials.

Thank you for the help here. 😁

[pearl patrol]

is it a known bug that you get nothing after claiming old mails?

oh nvm it's in storage

[humble saddle]

Looks like that one's actually a bug

https://twitter.com/AzurLane_EN/status/1865043058519355703?t=96Bfwd3fAZ3Y8hBLT8er_A&s=19

Azur Lane Official (@AzurLane_EN) on X

Dear Commander,

HQ has noticed that the mission "Spend 15,000 Energy Stones in the event exchange" in the Dangerous Inventions Incoming! event cannot be completed after maintenance. HQ will address this issue as follows:
If you complete all other missions and your actual

Twitter · Dec 6, 2024, 2:38 PM

[quiet obsidian]

So I'm not sure if i'm the only one or not, but on phone or computer whenever I try and go into the private quaters my game forcefully restarts almost all the time, is it just me?

[mint smelt]

I’ve seen it reported a lot and I still have the same exact issue. If I ever do some sorties then try and do the private quarters while waiting for morale it will always force restart game then work fine as long as it’s one of the first things you do when logging into the game. It’s really strange

[quiet obsidian]

yeah... i ended up doing it first as i almost always forget to go there after i do everything XD

[covert epoch]

this is a fairly common issue

[glacial notch]

Ahh I see, thanks for the info

[buoyant hemlock]

Hello! Is the "Without Pre Task Finish" error when trying to start PR Development fixed?

Playing on Bluestacks android 11

[edgy pendant]

Where do I go to report bugs? Have encountered a bug where during pvp sometimes all the shipgirls animations just freezes. Skill pop outs still happens, can still pause and leave the battle. Just that the match is just stuck

Not sure how to consistently encounter this bug. Seems to just randomly happen

[covert epoch]

Seen this happen before, it is indeed quite random. As for submitting a bug report,

Use command !submit in #bot-spam channel to report a bug or translation issue
It'll have the bot DM you and guide you through the process of submission.

[opaque bolt]

there is a issue i want to report
about my recent experience with Op Siren that sometime when i load the new map it become stuck. Anything can not be done which to restart the game on my phone. But when i re try the Op Siren, it's still stuck. Please fix

[autumn sigil]

my cruise pass hasn't activated yet after the payment

[graceful salmon]

Hi, you can contact our CS([e-mail]) will help you check

[lapis tartan]

I can't log in into my account
Just stuck in White screen

[graceful salmon]

Try tapping the top right corner of the screen. Can you close the page?

[rare path]

Same issue as @lapis tartan cant click anything anywhere, just white

[graceful salmon]

Can you try to take a screenshot of the log?

/LOGMODE

[mild cedar]

https://youtu.be/l3ujs7D0tFE

[glossy totem]

Same bug, only white or black screen, does not respond to activate debug mode, it just freezes

[rare path]

what cyberramses said, cant even do anything

[glossy totem]

Tested in three different devices and emulator, all the same

[hard sierra]

i think it has something with the binding pop up

[rare path]

*ive only tested on emulator

[graceful salmon]

Please contact our customer service([e-mail]), provide your account information, and they will be happy to help you.

[glossy totem]

Now I saw what happened:

It fails to load account binding screen... because the OS is in another language which is not english

I already saw a similar bug in another game, changed it to see... and it worked
My first language is brazilian portuguese, my devices are in that language

So, temporary solution: change the language of your OS to english

[lapis tartan]

Already using English

[glossy totem]

It could be another thing, but it relates with account binding popup

[rare path]

im using english as well. ill try contact customer support if i can find my id

[humble saddle]

The black background thing for DRs became white

Same when viewed on archive

[lapis tartan]

Can you open your game?

[humble saddle]

Not sure if it's a solution because I didn't encounter that bug, but does binding your account manually on https://account.yo-star.com/ first then logging in the game work? or does the white screen still happen

[glossy totem]

Now I can, it normalized

[glossy totem]

It was already binded; the game was bugging in pull the popup

[lapis tartan]

How you do that
I still stuck in White screen

[brazen minnow]

7 days to get skin, 9 days to complete.

[hard sierra]

try this, works for me

[lapis tartan]

Thanks finally i can log in

[humble saddle]

seems to be also the suggestion of cs here, but still has something to do with the popup for some

[dire osprey]

had same whitescreen issue, binding manually through the website worked for me. But I was lucky I remembered what I previously synced with so it could bind. Else I don't know how someone would figure it out

[frank niche]

Thanks, this worked

[shell jungle]

White screen bug because the binding page is not loading on mobile on android browsers , only by going to the binding website on desktop view can be bound

[earnest glen]

so if my account is already binded to my fb, i need to log into yostar account using my fb?

[earnest glen]

thanks, it worked

[serene shoal]

My friend is experiencing this with his account.

His account is only bind on facebook

[brittle bridge]

guy I done binding my account in this website but how to use it in game?

anyone can show me?

[left fossil]

Just log-in the game, if prompted to bind it just use the same e-mail as you used on the Yostar account center

[brittle bridge]

login the game and play tutorial?

because the FB login and Yostar ID login I got white screen

[foggy dove]

emulator?

[brittle bridge]

yes

[foggy dove]

yeah you cant do it on some emulators

bind it on the website (which you have) and log in as normal

[brittle bridge]

😱

[foggy dove]

it should not prompt you to log in again

if you logged in correctly

[brittle bridge]

wish me luck sob

wait this time the FB login worked???

@foggy dove thank you for the help 😄

[foggy dove]

[brittle bridge]

it's downloading necessary assets right now

I swear the FB login and Yostar ID login got white screen, both of them

and then after binding it on Yostar Account website and talking to you it worked lol

😂

[brazen minnow]

Till next patch this is unfixed. How hard is it to keep classic UI classic?

[foggy dove]

because no one ever reported it via the bot

[foggy dove]

the trello board is what EN staff use to see other minor bugs

[tropic path]

I can’t connect to the game, after starting the game a pop-up tries to load in but it never does, only white screen is visible

It started when I downloaded the update

[brazen minnow]

White screen is the YoStar account thing

[tropic path]

Figured as much, what I didn’t figure out is why it isn’t changing from the white to account thing

[brazen minnow]

Something with the pc-things, try the website to bind it there

[tropic path]

No luck, still white

[brazen minnow]

moon is just... atleast Cap her title to "Moon"

[cerulean horizon]

Camera Mode within Private Quarters Causing Black Screen
Upon entering camera mode through pressing 'Camera' button located at the bottom left of the Private Quarters gamemode, the screen briefly shows the correct scene before quickly fading to black leaving only the GUl visible. (image 1)
Once in camera mode: the button that allows for change of camera angle does not function, switching areas does not work correctly (image 2) unless the button to manually move the camera is enabled and disabled
After which it will automatically readjust your camera angle to an unusually high angle (image 3) and camera angle change button remains non functional
Using the back button to exit the black screen causes the game to be stuck in a completely black screen and no GUI is visible forcing a restart to resolve the issue. (image 4)

Bug persists regardless of the following changes/fixes:
Camera mode is enabled while Sirius is in any of the 3 locations within the room
Maximum 3D settings or minimum 3D settings is used
Game restart, device restart
Game cache clear, game asset repair (All assets)
Samsung A20 on minimum settings or MuMu12 emulator at both min and max settings (6gb allocated RAM with i5-11400 & 1650 Super) is used to recreate the bug

[limber geyser]

uhm i got one of these vouchers, but it wouldnt let me skip one of the missions, do I need 2 per mission or what

[subtle edge]

I'm not sure if this is known I just downloaded the game but everytime when I try starting the game up it just stays on this screen and doesn't load at all

[brazen minnow]

The 60 need 1, the 120 need 2

[limber geyser]

ok

[vestal kelp]

has anymore encounter this bug in private quarter

when evertime I use camera, the screen got black and I cannot leave

This happen after I got level 13

before never happened

[vestal kelp]

oh I see

I have also reported this bug to bel and through email

when did this bug happen

[cerulean horizon]

oh its the same for me
right after level 13

[pure vapor]

The 66MB update around 2 hours ago broke old battle UI's text

[spark glen]

That bug is also happening on my end. I'm currently at level 8.

[worldly heart]

even that before update one is the broken one

[brazen minnow]

They just lowered all the text size instead of lowering when appropriate

[brittle fable]

It can't be that hard to add an outline to the font

if the longer skill names have to go over girls' faces, at least make them readable

[tawny brook]

I found this visual bug consisting of a heart icon animation, upon entering the dorm since few days ago. I hope that it will be fixed after the upcoming maintenance.

[worldly heart]

Just use what's before. It works fine for few years at least

[brazen minnow]

It wasn't what we got for a few years. #known-bugs

[brazen minnow]

Didn't even fix the issue

Found an old screen (May 2021) of how classic REALLY dealt with long skillnames.

[worldly heart]

Before as in not the one in that image, the before that

The one that working

[wraith dock]

anyone else getting black screen with the 3d dorm camera feature? same behaviour on emulator/phone for me

it also completely bricks the game afterwards when u hit the back button

[brazen minnow]

You mean the one BEFORE the new UI, cause since then it was broken?

[cerulean horizon]

#bug-reports message
#bug-reports message
same issue as us

[wraith dock]

Any known fix?

[plain nimbus]

Game is freezing while not being frozen on login. I get to server selection and tap my screen but nothing happens

[cerulean horizon]

None yet
you can get it to work a little with what I did in my bug report but I still couldn't get the change camera angle button to work
you could report it to in game bug report through customer service while you wait for them to fix it

[crude elm]

In "Return From the Beyond" the commanders name appears as $1 four times: 3 in #8 "Omen of Incompatibility" and once in #9 "Directional Creation".

[bitter ridge]

I don't know why this game keeps on fumbling this. The Commander is not One Buck. He is supposed to be Commander. Whatever coding mutation leads to the text showing One Buck should not have happened since MONTHS ago. It shouldn't even be recurring.

[frigid haven]

Yeah was just coming here to see if anyone had said this.

I wonder if this is an attempt to use our username that's failing. The commander being referred to with our name is completely unnecessary.

[bitter ridge]

It actually is related to the variable nickname system introduced since TB Growth Simulator. Except in the story like events and such, we shouldn't have any kind of player-defined nickname at all.

It was in TB mode that the One Buck problem first appeared

Also, player-defined nickname is now also used in Sirius 3D and probably in the upcoming Noshiro 3D as well

[frigid haven]

It's been so long since I played with TB I forgot about that.

[brazen minnow]

$1 is first parameter. It Still happens with TB.

{playername} functions properly

[buoyant sable]

Ah yes the $1 issue comes up again. Oddly enough when the player character says the sentence with our player character in it, it's fine with the last scene, but these four tend to say $1 for the player character

[brazen minnow]

Cause then it uses {playername}

[brazen minnow]

TB

While you fix text issues these are still a thing

[fluid lark]

No gear skin boxes in supply shop (7000 coins)

[fleet mason]

I just bought the lucky bag and didn’t get a skin?

[tall panther]

so... i can't even see her

[cerulean horizon]

Temporary bug
Changing furnishing does not work
Existing furnishings are stuck at 0/1

[outer tendon]

Uhh, there's a bug regarding story skin events in which we can't see the character

[crude elm]

It's there. If you were online when maint started the shop might have updated for the reset before the new content was added.

[fluid lark]

Indeed that would be the case, I done goofed. Thanks

[mossy hare]

So my game crashed and when I got back in, the stage completed as it should have except I didn't get the Flagship star.

[timid mesa]

I think I broke something and now she's endlessly scoring points.

[grim palm]

A winner is you!

[timid mesa]

wait for 9999999?

[grim palm]

exactly. Itll either pixel glitch and you get to keep the highest possible score, or you lose nothing but a few minutes of your time

[arctic quarry]

I think my IJN I-25 looks weird

[crude elm]

we finally got a UR submarine

[vernal spruce]

I have the same problem. No Duisburg in sight.

[hushed dune]

Just claimed some cubes and 32000 coins from mail and didn't get the coins. I don't think i got the cubes either, but I didn't verify how many I had before hand.

[pure cloak]

i can't seem to download the bremerton secret, it just says "Downloading Assets" in perpetuity, i can even slide the download bar like a slider

[hushed frigate]

Can anyone help???
A different account showed up when I logged in.

This is supposed to be my account.

But this is what came up when I logged in

[crude elm]

/techsupport on the title screen, tap once and change servers as seen here. make sure youre entering the correct server. if you are, then email CS.

[mild cedar]

Bridal Z23

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[buoyant hemlock]

Is this the right channel to report this?

[reef hound]

oh yea thats uhh
crunchy
hmm

[buoyant hemlock]

Confetti

🎊

[lofty bloom]

No screenshot included, but I am unable to launch the game with the login taking a whole minute and launching the game takes a whole minut and spits out network issue. Both being on Data nor Wifi has helped. This issue appierd after the update and I don't know if the requirements for the game were changed, but I have only 5 GB RAM.

[mental vector]

Same. Login doesnt work

[lofty bloom]

Also when opening setting from the splash screen it gives 50% of the time error 99

[vagrant knoll]

I don't think this should be possible

It keeps going

[reef hound]

stonks

[sudden burrow]

congrats, you lucked out on getting just the right angle to make this to happen

[alpine mason]

so I am currently using an iPhone 13 and every single time I try to launch living quarters it tells me that the device doesn’t meet the specifications or something and it may crash and does the same thing on a brand new iPad and I don’t know why that keeps happening especially on the brand new iPad. Once I can get a screenshot of it, I will post it here. I wanna also know if anybody else has the same issue. Especially since iPhone 13 is not all that old.

[humble saddle]

Memphis' name in EP5-5 is not translated

[foggy dove]

the notif appears for all devices below a certain amount of ram
and iphones and ipads are notorious for having lower ram

that doesnt mean they cant run it tho

[alpine mason]

well it does usually still crash on both.

[foggy dove]

iirc the notif appears if you have less than 6

it's just resource intensive

[fathom mauve]

Last menu item does nothing.

[late prawn]

Visitor's Secretary still doesn't display her Commander's name (reported it a month ago)

[dusk ermine]

I have secondary password off, but I am still getting this pop up. I don't know if I am missing something.

[humble saddle]

I think that's just how it goes for limited gear/stock gear of some ships. I have secondary password off and it shows up for me too

Blue gun is Gangut's stock gun

That blue plane is stock plane of one of the Chinese seaplane tenders nvm it's both Chen Hai and Hwah Jah

[buoyant sable]

It's so you don't accidentally get rid of gear you can't get under normal means

[dusk ermine]

Thanks for answering

[dapper osprey]

I bought one of the $30 packs and haven't gotten the items yet. It's been 24 hours. I also bought the level boost pack and didn't receive that, either.

[tawny brook]

Iirc, that bug had happened to me during last year's JP Anniversary via Unzen's event. Right after the new UI for the dorm was already implemented.

EDIT: Please correct me of I am wrong. Since I may, or may not be sure if I was able to remember the correct information.

Although that it's not a big deal for me nowadays, I am still hoping that it will be fixed if possible, by any possible chances necessary.

[frigid haven]

Periodically the game will just hang since the event started. I was using some excess cats to power up one and it just stops responding for about 14 seconds. I can tap, the little particle effect appears, but nothing happens. Sometimes it'll happen on the secretary screen, once in a while it happens in a map.

[humble saddle]

Speaking of, bring back the manjuus when the game is loading. An indicator is better than the game randomly just stopping while the screen still looks normal

[frigid haven]

Not sure when it happened, but recently I noticed that the skill names are all super tiny and very difficult for me to see on the phone screen.

I don't know if this is a bug or what but it would really be nice to be able to see the skill names at a font size I can read. It's even smaller than their dialogue boxes.

[alpine idol]

I think it's the "fix" for skill names getting cut off

[brazen minnow]

Which doesn't work

[serene fulcrum]

I got a problem

But then quitting the minigame solved it

[runic cliff]

Posting here so I don't get banned. There's no LB so I think I should be fine

[mossy prairie]

i dont think anything will happen because of a high highscore. most minigames count as completed even if you get 0 score and are literally doing nothing.

[viral summit]

does anyone have the bug where the screen just goes white and you can't see or click on anything after the game starts and you click on the screen to start ? when I go back via phone's back button I get the "Yostar account binding failed" error message. I tried clearing cache and completely reinstalling the game

[dense scarab]

I've noticed that i can't do special touch interaction , is this my device problem or the game?

[untold prawn]

Has anyone gotten this before? I left AL on over night and some of commissions expired but when I went to go restart my comms, I didn't realize one that had expired was expired so I was able to start it. Trying to start a new one from last night OR a new bonus commission now shows the subsequent images. However, I am able to begin newer, daily commissions (your normal 1 and 2 hr comms).

[mint urchin]

have you restarted your game yet?

[alpine idol]

Invalid input means your UI doesn’t match what the server thinks it should display and you need to restart the game

[untold prawn]

yep restarted it numerous times

it also just let met complete it

[frigid haven]

These are some cakes. 🥮

[buoyant sable]

Insert the cake is a lie joke here

[late prawn]

I think yes, it was about that time. Could be older, tough. I previously reported this issue, but it never got accepted into the #known-bugs channel for whatever reason, until last month.

Also, sorry for the late response, but I only saw your reply a couple of minutes ago

[limber wind]

How the heck are we supposed to do "SP" when we can't even finish C3 & D3?

[crude elm]

tap on B3 once. lower left corner is a toggle for normal and hard. you can jump to c3 and d3 without doing the previous c and d maps with this event format

[tawny brook]

It's alright. At least that you have already responded, though.

[main rain]

i receiving these glitching all over my game include this, on some chibis and on some skin, i have tried repair some asset but nothing worked

[mossy prairie]

tried restarting your device? sometimes a malfunction can happen (i am a user, i hope it helps)

[late prawn]

After you finish the sortie, the "New" sign for new Shipgirls is still missing (been a month since my report got accepted, but the issue is older than that)

[humble saddle]

The Azur Lane logo has been on this weird spot for over a year now, should be in the top *leftmost corner

[foggy dove]

Seems like it's because of a weird screen ratio

Might need a specific bug report for that specific device

[humble saddle]

so only a mobile thing, because when I view it on other phones it's also like that

[alpine idol]

Happens on iPhone 14 too which definitely has a normal screen ratio

[alpine idol]

I think they forgot to activate the in-game part of the mini-event

Logging mode error info

[tall kindle]

Please provide your UID, and we will forward it to the devs for inspection.

[alpine idol]

339303851

[tall kindle]

Please try restarting the game to see if the event is functioning normally now.

[alpine idol]

All good now

[gentle roost]

I have this problem with gachapon web.

I can’t select the server

I refresh the page but nobody is change

[versed veldt]

Same issue. Fix your website Yostar

[foggy dove]

@gentle roost@versed veldtwhat were your login methods?

i had no issue logging in

[gentle roost]

I click the link of the post

Then I try in game in even page

I open the link on Safari now I’m trying on chrome

And I have the same problem on chrome

[brazen minnow]

Eeeeeh ... refresh worked

[kind osprey]

I tried 2 browsers + on android and the gachapon website doesn't show any servers, you cannot select any.

What worked was going through twitter binding funnily enough, if you go through the email code the server selection is bricked.

[austere tulip]

Is there a reason why Owari's skin still hasnt been patched? It's been 2 months

Her barrage doesn't activate properly when she has her Halloween dress on

I did a bug report on the day of - back in October

[edgy lodge]

is this a bug? and how can i fix it?

[reef hound]

a restart should fix it but judging by the time, you probably already did that

[brazen minnow]

It finds servers the bind is attached to, your twitter probably isn't attached to any?

[olive flicker]

have you tried repair assets?

[restive locust]

In-game gachapon event: you have 4 tokens.
Website gachapon: you have 0 tokens.
Yes, I waited about 10 minutes. Still nada.

[sweet locust]

Anyone have a bug with Illustrious's L2D skin where regardless of how many times she wins you don't get the third star on the calendar? Aswell as that if you lose the stars don't drop? They seem to be permanently fixed at 2 and not change at all.

Everything else with the skin seems to work fine however except the tearing of her outfit also

[restive locust]

4 hours later, still no tokens :l

[sweet locust]

As you can see I have 2 out of the 3 wins by default and I need a third win, I get it, but no third star.

[brazen minnow]

Have you used them... it will keep saying 2/4/6/etc. ingame

[buoyant hemlock]

Where's my secretary game, WHERE IS SHE?!

[brazen minnow]

Isn't she at the very top there?

[zealous shard]

I decided to return on azure lane after a break of almost 2 years and surprise my account was deleted even though I didn't uninstall the game or even though I had my account linked on my yostar account.

The worst thing about that is that I had a few ur character and I was really advanced in the storyline

[small knot]

Did you log in to the server you previously played on?

[zealous shard]

Yes

On the previous account I linked my yostar account. I also have screenshots to prove that and I also have others screenshots of times when I pulled some rare characters with the dates if it can help to get it back

[mossy prairie]

I have no meaning to understand what could have happened @zealous shard. Maybe someone used your device and deleted the acc? Alteast there shouldnt be any reason for yostar to delete accounts.
Another option i could think about is that you didnt had a yostar account and you used another way to login (means you could have forgotten).

Let me tell you that i once also had a problem to log in. I did create another account just to write ingame a support ticket. As far as i know nobody here can help you with the account. You should try ingame.

[zealous shard]

Well, the problem is that I have a password on my phone and I'm the only one who knows it.
And it's the second time it happens. The first time I wasn't that much advanced in-game so I didn't mind and restarted from zero but this time it's the opposite.
And the first time was also after I reconnected after a long time

[mossy prairie]

let me correct myself:
"How do I contact the JP/CN/KR/EN customer support?
Just email them directly at the following addresses. Do note that the customer support officers will only reply to emails written in the language of their respective server:

JP: [e-mail]

CN: [e-mail]

KR: [e-mail]

EN: [e-mail]
from: https://azurlane.koumakan.jp/wiki/FAQ

I also wouldnt want to restart with advanded progress. I hope you gain the needed help from the support.

It would be the best if you have some kind of history for a purchase. Since that is always tracked with time and date and there is always a bill you can show. Even if its just 1€/$ or whatever currency. I believe thats by far the easiest way to make sure that a account is protected.

[brazen minnow]

They do not delete accounts

[foggy dove]

^

[brazen minnow]

Gacha seems broken

Amount: 0/0

[worldly heart]

Files deted.

[amber apex]

i restarted game and still the same

[quasi pasture]

ehm, i have restarted the game btw

[amber apex]

don't you need to click the shopping cart button there on the right side of that limited box to buy?

[brazen minnow]

Still shouldn't it then say 1/1 and before that 0/1

[amber apex]

i guess it is confusing, the /0 probably means total owned so 0/0 means you don't own it. 1/1 means you own one but has not been placed and 0/1 means you own one and it has been placed

they should just put 1 value to avoid confusion

people would understand anyway

[weary nexus]

I purchased one of the packs and didnt receive the items. I see the charge of the item though

[kind solstice]

Is anyone getting error message 111 cant reconnect sometime in operation siren?

[proud vessel]

I have been testing the new Nakhimov and I saw some weird stuff happening in the interaction 6 (left leg), she does the pose as normal but when you interact with the thing that show the interactions... Somehow break the skin? I don't really know, but she do some weird stuff and stuck (first image is the normal animation, second is when you click to show the possible interactions). It's like she mix all the animations in one and brake

[quasi dust]

ive been getting it in the event stage as well

[karmic root]

I have this as well lol

[near marsh]

Seems like it's quite prevalent with Noshi just being an Oni mask

[zealous shard]

I don't know why but after the maintenance that occurred today, I got back my data even though I didn't send the mail yet

[sacred cliff]

any way to fix that? happens to me with noshiro and sirius

[misty jackal]

cant play volleyball noshiro without either / 1 : crashes (tried many settings) 2 / she just dissapear (when falling after a ball, or after the match, no noshiro lmao)

[buoyant hemlock]

I have a bugged purchase. I bought gems earlier this afternoon and was charge for it, but the gems never came.

[crude elm]

/techsupport relog into the game and check your in game mail. if the gems dont show up in a couple of hours after purchase, email CS. do not issue a refund unless CS tells you to. it can be mistaken as trying to get free resources and you could be banned for it. while that can be resolved, it just becomes an extra unnecessary hassle.

[mild cedar]

Bridal Z23

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[main temple]

I think the Manju curling mini game is not rendering properly on my phone

The obstacles disappear when I move the player

[misty jackal]

noshiro whatever rez (without distorsion enabled and hi rez rendering or it crashes)

(ip16pm)

[iron viper]

Shinano's face doesn't seem to save in the new skin

[mossy prairie]

nice :) thats a happy end

[zealous shard]

Yeah and thank you very much for the help

[hollow mica]

Private Quaters is haunted

[buoyant hemlock]

I messaged cs about the issue, but I haven’t gotten a response.

[crude elm]

it can take a few days, just like any CS service. and they tend to be slower on weekends. if you dont hear back by tomorrow or monday, send a followup email.

[tacit herald]

New Skin is bugged, always restart my game

[vital prairie]

I'm also getting same bug with Noshiro in the 3D dorm. I can't access Sirius' room as the game keep crashing every time. Seems like an issue with Bluestacks since there's no bugs when I use the 3D dorm with my phone.

[tender oriole]

exacty same thing gor me. spent the gems and volleyball is totally broken.

[ancient cairn]

I can't put the two remaining wishes, is there anyway around to fix this ?

[tacit herald]

Napoli skin is bugged 😭

Restart my game

[tacit herald]

Oh ita fixed

Just need to off preview first

[brazen minnow]

After the stick with mochi description, now it's mochi with the stick description

[vital prairie]

What's wrong with the Christmas Gachapon site? I can't get past this no matter how much I click on it.

[past sun]

Ayanami pulled before even getting her unlocked (got her from wishing well event buff)

[small knot]

You can pull her from the Wishing Well without having unlocked her proper. I think it used to be bug that you could, but they kept it as is. She still won't drop from regular builds until you claim her from collections, though, I think.

[alpine idol]

This hasn't been updated to show the actual event name

[buoyant sable]

Did you check to see if you had any coins left so you can pull?

[upper spade]

happened before. Uninstalled and it was fine for awhile. Don't know what specific specs need to be in place for bluestacks. It'll stay like this unless I uninstall again

[vivid ocean]

This is the second time I got this warning, is there something I’m missing because I have 2171 specialized cores which isn’t even near the cost of the UR bulins

[crude elm]

#bot-spam message see this post

[vivid ocean]

Gotcha, thank you!

[half wadi]

the stuff I have never bought is not refilling

the crowns and albion papers

[alpine idol]

if you already have the limit in your inventory from when they were in events, you can't exceed that

like it says, you have 0 Crowns right now and can buy 2.

[half wadi]

oh, thank you I am a moron

[wispy jungle]

no exclamation notification on the gachapon i ended up missing it entirely

[shut cobalt]

The both left and right corner appeared glitchy

It shows the quest tab in the background

[brazen minnow]

First: Unnecessary white text after name in that entire chapter
Second: Spoken text without PC player icon
Not shown: Z11 has a lot of times she got the first line with dialogue overlay, and from then on she looks normal

[fierce stratus]

Not sure if that counts as a bug, but Bismarcks new skin seems to have a leftover layer, from the cutting/separation process for the model, between the layers for the boobs and the shoulders/Armpits.
Its just a skin colored flat oval without depth, shadows/highlights or an outline.
Considering that the layer behind that one seems to be absolutely fine, i feel that might literally be just a leftover that they can just remove to fix this.

[carmine kite]

I can’t change the pose on Shinano’s new skin, no matter what type of input I try I get stuck on the default special pose.

[sudden burrow]

you might be trying to scroll everywhere except where they want you to

[pliant vale]

There are some weird black parts below left side during the stage

[carmine kite]

@sudden burrow I also meant to add it was working before, so I have used the other poses before but after one of the small updates it doesn’t at all.

[toxic badge]

I think her chest physics are a bit broken since the last update

[brazen minnow]

I've been replaced??

button is over help

Text SO tiny it's ittelligable, and then you paint a stroke of color over it too

[zealous shard]

I am trying to complete the missions available on the first screenshots and as you can see I brought all t4 gear parts but it wasn't registered on the mission board. Does anyone knows why ?

[olive flicker]

Have you already tried force closing and re-launching the game? It could've been a desync

[zealous shard]

I didn't but I've been trying to complete this mission since Monday.
Well I'll try at least

[zealous shard]

As expected it didn't work

[olive flicker]

Hm
odd

[zealous shard]

And as you can see on the screenshot, I tried a second time using the refresh button...

I'll only be able to retry the day after tomorrow even though I don't think it'll change anything

[brazen minnow]

Did you buy 5 GENERAL parts though, as in aux? Your screen don't tell if you buy the proper parts for this quest. @zealous shard

[olive flicker]

but guild shop only has the blanks

so maybe he hadnt converted them to the proper type

[alpine idol]

guild shop doesn't sell blanks, it asks which one you want at time of purchase.

[olive flicker]

Oh right

[iron viper]

Is the bug where Shinano's face doesn't save in her new skin still there

[cerulean ridge]

When you change napoli's outfit's colors it still shows one purple stocking for a moment sometimes

[brazen minnow]

"name": "Maryland (Retrofit)",
"shop_type_id": 0, (should be 9997)

[olive mantle]

so I guess they will never fix the issue of the entire game restarting if you go into the private area after playing for a bit huh?

[olive flicker]

That sounds more like a issue with your phone than with the game
especially if it suddenly heats up a ton when you enter

I've noticed that alot with mine as well

[olive mantle]

happened on both my high end phone and emulator

other people also have this issue from what ive read on reddit

[spark dock]

When I acquire my maintenance rewards, they don't add to my oil and coin reserves. Why does that happen?

[spark dock]

Thank you for showing me that. Appreciate it.

[finite isle]

does anyone know if this is a known bug

looks kinda cursed lmao

got her a few updates ago and it was already like this, thought to myself that surely it'll fix itself when the game updates

[reef hound]

man i hope asset repair fixes that

[woven hazel]

this may or may not be a bug, but some recent patch made it so halford's planes (both equipped and skill barrage) spawn from her actual location instead of the main fleet zone. this is extremely detrimental to her performance as if she's anywhere near the enemies, her planes never have time to acquire/fire at targets and simply fly over them without attacking. the ship was already not at all strong, please revert this change

[finite isle]

definitely tried that before and it did not work lol

[shut rose]

This after the recent maintenance ended

[simple slate]

game ui failed after fighting a OS boss

[opal plover]

Minor bug, affected nothing

[olive flicker]

@opal plover @simple slate Have both of you tried asset repair?

[grim panther]

Can confirm. I like that the planes originate from her visually, but it sucks that they then completely miss enemies up close, would honestly prefer the complete reversion of this change if the planes can't be made to spawn in ready to fire.

[ember badger]

Shinano L2D Facial expressions don't save no matter what, I tried checking L2D assets and they're fine, other settings of other skins and even this one work fine

[boreal iron]

Surface combat - Surcouf don't work in supply line disruption daily raid . I made Surcouf augment but she don't fire her barrage when firing her main gun in supply line disruption daily raid

[rocky arrow]

since the latest updates, i sometimes can't do excercises, either on my pixel phone or emulator. They simply get stuck during battle. They animations still go on and they activate their abilites but nothing is happening (stuck in place). The bullets also accumulate and stack on each other, getting brighter and brighter. Timer stops also. All I can do is leave through the pause button.

[lean bane]

I cant open，login successful will stop in this screen

[wintry citrus]

i dont know when this bug started(might be a bug) but any time i play exercise the game just kinda.. dies..?

(the part where i exited with the pause menu still open was a cut to me restarting the game)

[buoyant hemlock]

I know that Halford is bad, but i got this video on youtube that find a bug on Halford that made her plane dps drop so bad

the video refrence on youtube: https://youtu.be/QVUTKyTR5KA?si=vDJUi4tZrFixH13Q

[foggy dove]

It was reported earlier

Not sure why the bot didn't make the report appear in #known-bugs

[halcyon smelt]

Rejected by feedback assistant?

[foggy dove]

Bot broke more like

[brazen minnow]

~~Wait, all feedbacks left in limbo actually got a reply/voted through ~~

[frigid haven]

I dunno if this a bug or oversight, but the Neon UI correctly has names and level outlined in black to make them more visible except in exercises where they're partially embedded into the health bars and nearly unreadable with no outline.

[buoyant hemlock]

Idk if it’s my device but it’s funny

I don’t like you flattens your Sirius

[vapid wadi]

my game freezed after i entered this stage, now I can't play operation siren

[brazen minnow]

Taking the expression route... get stupid CARING. I have absolutely no need for caring.

[brazen minnow]

Taking a look at ending req. there is not a single route that requires expression and caring together

[cunning onyx]

bug in exercise

[brazen minnow]

Oh, it's just bugged

[brazen minnow]

Old bugs still part of the TB experience

Meanwhile other old bugs, one with Heart of Torpedo not working for DDG and Vanguard not affecting AE (Kashino etc) even though 23 (IXV) was added since, still no 19.

[thick remnant]

Another stuck on "update completed, loading game" screen. This probably happened because i switched the network connection from mobile to wifi in the middle of downloading the update. My device is a Xiaomi Redmi note 9.

[brazen minnow]

Check what /logmode says

[errant anchor]

Uhhhh i have this. Dont know how to solve

[mint urchin]

place one fleet in front of the arrows (blocking the path) then you should be able to place another fleet there

and it won't nudge you

[errant anchor]

Ohhh i see. But i left that zone already. Ill try it next times
Tenkyuu so muchhhh

[fickle canyon]

Anyone still has this bug? Playing on emulator, it worked fine before, it's not working since the Noshiro update.

[brazen minnow]

"profile": "I am Z20 Karl Galster, Iron Blood Z-class 1936-Type destroyer, the sole survivor of the Z17 type destroyers. After being handed over to the Northern Union, I was renamed "прочный." Being separated from my sisters and living alone sure was rough...",
You noticed the double being and deleted one, but let Northern Union there?

[sharp flint]

I'm still waiting... And How do I fix this

[lament cave]

On the ex stage pt 2 of the current event, fleet 2 doesn't count for the requirements. Is it on purpose or a bug?

[small knot]

Are you sure you're fulfilling the ship requirements for both fleets?

[foggy dove]

screenshot

[lament cave]

I restarted my game a couple of times and it fixed it but the yellow rectangle didn't appear on fleet 2 and when I added shipgirls to fleet 2 the requirements stats wouldn't change, it would only change with shipgirls from fleet 1

[foggy dove]

could you screenshot an example of it not working

[lament cave]

It didn't want to count fleet 2, which I use for farming

[lament grotto]

it doesnt count it bc you didnt fill the requirement of fleet 2 to have at least 1 BB

[foggy dove]

because you didnt fill up that slot

for all hard mode maps, you are required to fill in at least 1 "locked" slot for front and back for the fleet to count

hence not a bug

this is how the game has worked since release

[lament cave]

I didn't even know my bad

[regal oak]

anyone else's story freeze here in scene #25? skip and auto can bypass it but manually tapping will get the story stuck here

[grave relic]

Merit Exchange seems kinda wonky after refreshing it

[humble saddle]

Battle randomly frozen, forcing me to restart the node, consume morale, and stop auto repeat

[wheat ore]

Small typo in current event (Parallel Superimposition) map D1, cutscene 16:

Missing a word after "slight".

[humble saddle]

Another random freeze

[misty flame]

I think there's something wrong with owari's barriage when she has her l2d skin on

Her barriage works with her dynamic swimsuit skin thought

[bronze garnet]

I cant enter to the game and this always pop up

[halcyon smelt]

if it happens on multiple devices, then it's their problem so email them. But you can try reinstalling after binding account first

[brazen minnow]

Again with Gridman opponents

[past sun]

So basically, a bug that became limited time event?

[brazen minnow]

A bug IN the limited time event, they kept

[reef hound]

if it happened again, i recc opening log mode (if possible) and ss and sending that
that way they’d at least have a starting point

[humble saddle]

I'll try, so far it hasn't happened again

[stuck flame]

twice now I have gotten the daily sortie resources and both times i have not recieved the 1200 oil. ive only gotten the cubes

[crude elm]

the 1200 oil is the price to start the comm. the rewards shows gold + whatever randomly generates is what you get and the exp for the ships.

[stuck flame]

no no im talking about the .99$ resource pack in the shop

[crude elm]

ah i didnt realize it was called "sortie" assuming it works the same as redeeming mail, the oil went into your storage. ive never bought that pack, so i cannot confirm myself that is what happened.

[stuck flame]

oh my word. it didnt used to do that back when i played the game. good to know. and now i have discovered a large quantity of oil hiding from me

[crude elm]

its a fairly newish feature. about a year. huge qol for mail management

[buoyant sable]

Yeah it was for those that hoard their mails to the point where it hits capacity for them. So this way they don't have to have 100+ mails for oil and coins anymore

[mossy escarp]

So i got an issue when entering the actual game, Basically when i click either settings or just click any button to start the game. It just goes white screen and doesn't even load. Like it just stuck at a white screen for a really long time. I'm using Memu an emulator to play mobile games on the PC. Mind helping me out?

[olive flicker]

have you already tried to see if it's a issue on your emulators part?

[mossy escarp]

i re-installed it, changed graphics on emulator so far and it still does the same thing.

Do i contact tech support perhaps? or is there anything else i could do?

[olive flicker]

I'm not exactly sure if AL Customer support can really help since they have no official PC client, what about the tech support for the emulator? have you tried that?

[mossy escarp]

I currently made a message and i have sent the message with screenshots into the tech support channel, i'm currently waiting for an answer ^^ but i could try and contact the emulator tech support ofc. But first is probably wisest to wait for AL customer support.

Thank you tho for recommending things that could maybe help me fix this issue!

[uneven mortar]

Thing is, I'm the one who suggested it to Kazuna, And i've got it perfectly working..
So i doubt it's Emulator side, I believe it might be her pc at this point since we've tried giving her my exact settings, as you can see it works perfectly fine for me.

[tall kindle]

Could you please provide your UID?

[jovial grove]

maybe try using a different emulator, emulators are notoriously fickle and whether one will get along well with your pc and/or the game is up in the air til you try it

[brazen minnow]

137185344

As for why it won't load, provide a screen with /logmode and we could tell more

[wide moon]

My cattery bugs out when I try to enhance

[harsh temple]

The new UI looking odd frfr

[mossy escarp]

Soo if anyone else has this problem with memu, i fixed it by getting a different emulator thanks for the help everyone! ☺️

[worn sinew]

guild operation character failed to load correcrly andriod

[sharp flint]

how do I fix this

[brazen minnow]

Reinstall the game

[sharp flint]

I did that so many times.. Even I restarting my phone hmmm

[brazen minnow]

Did you install it from the appstore?

[sharp flint]

Yep

My old memory card got currupted... So I buy a new one... I'm still have 20gb storage left

[brazen minnow]

20GB is insufficient for AL

[sharp flint]

Bro even I delete my nikke and browndust 2... It's still doesn't work that time.. Until now

[mossy prairie]

27,26gb for ios

but i downloaded additional stuff, so its a bit less then that

[sharp flint]

Is it 8.2.1?

The new update today?

[brazen minnow]

Yes, that is the latest app-version. Ingame 8.2.282

[sharp flint]

Bru

[brazen minnow]

Still have 20gb storage?

[sharp flint]

I have 21gb left

[ocean moon]

After downloading the new version of the app it's stuck in infinite loop. You go to the login screen. You press start, game freezes, goes back to loading screen with all the companys names on it back to login screen. And it does round again after pressing start. Can't do anything about it

And now this appear evey time I try to click to enter and can't do anything beside turning off the game

[worldly heart]

after few years, the toggle on right side is still broken

[topaz sedge]

also have the same isue

[tall kindle]

Could you please provide your UID and log?

[tall kindle]

Could you please provide your UID and log?

[edgy pendant]

Ever since the update do not rapidly upgrade your gear because it will automatically use up your gold upgrade plates even though you didn't enable them past +10. Not sure if it's a bug, have submitted a report via in game menu

Before this update it will automatically stop at +10 now for some reason it just goes on anyway

Wasted some gold main gun plates i was saving for z52's +13 upgrade

You can't do the rapid upgrade from the depot, it will just say item does not exist for some reason

[tall kindle]

Please provide the log from the screen where you are unable to log in. You can refer to the video for the method of providing it. https://www.youtube.com/watch?v=l3ujs7D0tFE

[ocean moon]

I cannot see my id nor activate the debug mod despite trying. But it's avrora server too

[topaz sedge]

you can check the uid via yostar account center

[ocean moon]

How do I get to that yostar account center? All the game is allowing me to do is try to repair assets by clicking the cog ⚙️

[brazen minnow]

What's Bristol doing there?

[topaz sedge]

https://account.yo-star.com/login

open on browser

[cerulean horizon]

Stuck on this screen on emulator, before this I downloaded the entire update. Now it is just stuck on this

[cedar token]

Is this an actual bug? When I click on Start for the Fu Shun's Great Adventure Re-run minigame, it just shows me the boss debuffs page. And after I choose the debuffs, there is no actual way to start the minigame

Oh, nevermind. Pressing "Cancel" on the weaken/debuff menu starts the game

[topaz sedge]

i try to use vpn,and it work.the game didn't stuck anymore,is plying the game using vpn will ban my account?

[brazen minnow]

~~Same problem people had with the OG run ~~

[brazen minnow]

An Shan and Fu Shun's story are AGAIN missing
Chien Wu fleettech buffs ONLY CA, not CB, BM
Fu Po listed in ship_data_group (memento) as Event: Spring Fashion Festa instead of her own event.

"name": "Maryland (Retrofit)",
"shop_type_id": 0, (should be 9997)

[brazen minnow]

Said this caused it
https://cdn.discordapp.com/attachments/528197562998718474/1329603258091835393/image.png?ex=678af107&is=67899f87&hm=01d8d833c72923115a31f28676fb27dfe008980713a8d83f89cfded3d731492f&

[brazen tundra]

There's something wrong with the left side of the mini game

[mossy prairie]

i also saw something similiar. but it was on the right side

[tall kindle]

What is the model of your phone?

[brazen tundra]

S22+

Samsung

[buoyant sable]

It's the same for me to as well

[north falcon]

Hi! I've been getting a bug where the backline ship gets stuck in the front when fighting the EX boss event stage. Torpedos can't be used, either

My phone is a Galaxy S22+ if that helps

[halcyon smelt]

That doesn't look like a bug to me

And laffey isn't a backline ship except in a certain event

[north falcon]

Is it a boss mechanic where they get stuck in the front?

Also yea, meant to say third position or whatever that is for Frontline ships

[crude elm]

yes, its a mechanic. the ship in the 3rd vanguard slot is pulled in and stunned.

[wanton rock]

Can't play fu shun minigame, Press start bu then can't go further Is a bug or im doing in a weong way?

[cold zenith]

yeh so uhm.... holy forehead ?!

[brazen minnow]

Press cancel

[ivory hearth]

An shun drawing book freezes the whole game when you click the black ink

[vale storm]

Hey for some reason I can play the mini game it won’t let me start

[brazen minnow]

Press cancel

[vale storm]

I did

Nothing happened

[cold rock]

weird.

is this a cheat code or something?

[worldly heart]

prob need to remove the PR3 part bcs it's PR6 now

[crude elm]

there might be a bug with the day 3 drawing book rewards. i completed the image, but didnt get anything. there is now a permanent notification showing something is redeemable. when reentering the drawing book, this system error shows up. restarting game does not fix. is this a me issue, or are others also getting this error?

[strong blaze]

I am getting this error too

[brazen minnow]

It's an error with the new skin

[brazen minnow]

"with the addition of PR3 stuff"
What's wrong with that, if you change it to PR6 it's wrong.
PR1 stuff at the end seems off though

[brazen minnow]

I get the bamboo thing fine after An Shan's game Still broken at the moment?

[foggy dove]

i think it always breaks for up to an hour after reset

[crude elm]

Just tried again now and still borked. I'll try an asset repair later. About to head to bed. If it's still broken after a repair, I'll record the error sequence and post it here again. Would this also need a log mode screenshot you think?

[foggy dove]

iirc it's been that way since like 2019

when they were still mucking around with daylight savings

[crude elm]

Ah, didn't know that bit. Ok yeah I'll try again later today and post here as needed.

[brazen minnow]

If still brokem post the logmode yes

[keen thistle]

Same

[brazen minnow]

Name gets cut-off in dorm

[viscid glacier]

Also happened to me

[brazen minnow]

Anyone got a logmode screenshot?

[viscid glacier]

This?

[brazen minnow]

That one's paused though, and shows no error

[viscid glacier]

Ah sorry.

I probably accidentally hit Pause.

Sry.

Here is a new one:

Here is also a version, which still has the in game error measage on screen.

[worldly heart]

you're right

[brazen minnow]

Thanks, sadly no errors there to note

[viscid glacier]

Mmh, Ok.
Thanks for your help, though.

If I don´t forget,
then I will write what happens tomorrow with the coloring book event.
Maybe this bugs fixes itself tomorrow.

[deep jewel]

Erm did i wrong or smthg but game not end...Just Stay There

Til the end

[ivory shadow]

[brazen minnow]

Tried L2D repair yet?

[crude elm]

first video is logmode entering the game and going to the drawing book, showing the error. screenshot is the logmode with the error up. something i noticed was that i have 2 of the bamboo bubble makers. i dont know if those were from prior events or not. second video shows both. could there be an "upper limit" to how many bamboo bubble makers you can have, and getting more shows this error? all of this was after an asset repair, and on mobile and emulator (pixel 8 and nox respectively)

[frigid haven]

Is this a placeholder message? I thought they were supposed to have personalized messages from the girls?

[humble saddle]

My 2022 Enty card is stuck on a worse "personalized" message

[teal echo]

Error still exist

[ebon lantern]

Hi, thank goodness, I thought I was the only one with the error, do I have to wait for a solution?

[teal echo]

Greetings.
Hopefully the devs see our posts and fix the issue.
We aren't the only ones affected it seems.
I just confirmed that it's still an issue and we just need to see if other people still have this issue.

[ebon lantern]

Thanks, I was a little scared and a friend of mine from my server doesn't have that problem, so I felt alone until I came here to check haha

[teal echo]

Even if we don't have other people to compare to, we still have to post here any issues we encounter.
It so happens that we aren't the only ones in this mess

That is why I went straight to this channel to post my issue that didn't seem to go away.

I'm sure it will get sorted out

[wintry olive]

I'm guessing I'm not the only one with this issue?

[viscid glacier]

The problem also still persists with my account

[brazen minnow]

2 is the max of bamboo blazers. Where sid you get those since they are a new furniture item

Issue found

[crude elm]

Ah! I had bought both of those twice each day 1. Didn't realize it was the same. So getting a 3rd bugs out the coloring book game and rewards.

[brazen minnow]

Max is set to 2. So it errors out with getting a 3rd.

The other is likely a reward of the event coming the 23rd

[crude elm]

I'll keep an eye for the 23rd event and report if there is a similar issue. I'll submit a proper bug report for this on in a bit. Hopefully Ender can inform staff if they don't see this channel first.

[crude elm]

@wintry olive@viscid glacier can both of you check your dorm furniture and see if you bought the bamboo bubble machine? it seems buying it from dorm before day 3 might be causing an issue. i wanna confirm this might be the cause before i submit that bug report.

[wintry olive]

Ya i did

[viscid glacier]

Yup

[misty jackal]

same and have 2 bamboo bubble thingies too

[crude elm]

Thanks the 3 of you. I sent in a bug report now that there is an established pattern and cause. Hopefully it gets accepted and devs see it quickly.

[visual atlas]

droping this here. a minor bug.

just rerturned to the game after years and found out the new UI bugged whenever you open a ship with more skins than the next, selecting the last skin she had then swipe to the ship with less skin (but not 0) then the UI will be like the one in the sceeenshot.

[frosty garden]

I didn't get any of the event's gear reward in my mailbox, is this some bug anyone else has?

My mailbox also isn't full

I am trying to get the missile but did not see it

[small knot]

Did you do any runs before the progress bar hit 0?

[mossy prairie]

@ didacticDalek i dont know which event gear reward you mean. which event gear is send to the mailbox?
In that event you need to smash the collect buttom once per reward, but to my knowlegde its directly inside the depot after collecting. Since i am already a bit tired just ignore it if it doesnt help

[frigid haven]

Has this one already been reported/noted?

[brazen tundra]

I don't know if this counts as a bug but here the image

[frigid haven]

Translation issues count as being reportable in here.

[brazen tundra]

[wicked moon]

drawing board no 4 broken for me too

[brazen minnow]

It's the same reward again, the second bamboo blower

[hollow parcel]

same for me with the drawing book, completed it a few times now, but still want the resources it gives

[teal echo]

Problem still persist

[reef hound]

you’ve tried repair assets right

[brazen minnow]

We already identified the issue

[reef hound]

what is it

[brazen minnow]

@reef hound

[wintry olive]

Same

[wintry olive]

Was wondering if there was an update on this bug or still being worked on?

[teal echo]

There was an update that we had to install, not sure for what though...

[wintry olive]

The update did nothing for me

[brazen minnow]

https://x.com/azurlane_staff/status/1881619827091190260

[Fix]
We plan to fix the following bugs.

• Under certain circumstances, an error will appear when completing a drawing in a "Drawing" event, and the next drawing will not be displayed.

This issue occurs only when you obtain the "Tamatake Bubble Machine" furniture and already have two of the "Tamatake Bubble Machine" furniture, as the number of pieces of the furniture you own will exceed the limit, causing an error to appear.

In order to ensure fairness, we will take the following measures after fixing this bug.

① We will make the "Tamatake Bubble Machine" furniture unavailable for purchase at the dormitory furniture shop.
② We will fully compensate you for the resources (diamonds and furniture coins) used when purchasing the "Tamatake Bubble Machine" furniture at the furniture shop at a later date.
③ If you already have two "Tamatake Bubble Machine" furniture when obtaining the "Tamatake Bubble Machine" furniture in "Drawing", we will make it impossible to obtain the furniture.
④ "Tamatake Bubble Machine" furniture that has already been obtained will not be collected, regardless of how it was obtained.

We apologize for any inconvenience caused.

If "Update" is displayed in the game,
please restart the game and update your data.
#AzurLane

[wintry olive]

Haven't seen the update yet but will have eyes peeled

[teal echo]

Fixed
Thank you all for fixing the bug!

[brazen minnow]

Let's hope we don't have a repeat with thusday's event

Cause the Lotus Fireworks is still up for sale

[signal owl]

the affinity for these 2 oathed ships wont go past 100, & their affinity number shows up pink as if it's maxed out.

[lament grotto]

100 always shows as pink even if its not actually the max anymore
(it turns white once you reach 101)

[brazen minnow]

With a new Murmansk skin coming here's a PSA...

[silent gate]

I don't think this is supposed to show up

[crude elm]

this is the logmode ui. just tap the top left button. its a little hard to see but it says "hide." #bot-spam message you can look here to see what logmode is if youre curious.

[silent gate]

Alright thnx

[brazen minnow]

Gear was full when retro-ing, and she kept it?

[crude elm]

5 missle launcher

[brazen minnow]

Private Time with Sirius no longer increases affection? Noticed it yesterday, and today too...

[final zinc]

For some reason I had to re-accept my guild weekly mission even though I'd already done it 2 days ago (my guild activity ranking indicate that I have completed it more than once which is impossible if I didn't accepted it after completing it once)

[brazen minnow]

2 days ago means you could have done it before the weekly reset

[mint urchin]

stumbled upon this one by chance, duca degli abruzzi's "friendly" line has a spelling mistake ("commaner")

[brazen minnow]

Fix the displayed damage on Bidder's being incorrect

[storm aurora]

The Implacable Secret's subtitles are mismatched and also completely cut out after like, 20-30 seconds or so

[hard dove]

already complete but reset ?

[mint urchin]

not a bug

you get to do it 2x

[hard dove]

what ?

[mint urchin]

you get to do it 2x

[hard dove]

holy moly

[mint urchin]

but only pr1

[jovial niche]

I did a ton of pr6 ones but didnt claim….. its lost?

[mint urchin]

no clue

[hard dove]

me too pr5 didnt claim it

[mint urchin]

these missions aren't available all at the same time: you do 2x pr1 first then move on to the next season (all others are 1x, as of right now up to pr6)
a lot of rewards are awarded retroactively

[jovial niche]

so I didnt see wrong right, I think I had pr6 to claim before maintenance

[mint urchin]

no clue what you saw, when in doubt relog

[jovial niche]

I mean, the latest rookie missions were pr6, I was quite sure. It was new for everyone

[mint urchin]

ah no, i see what you mean now, seems like the missions are bugged

[jovial niche]

Ye

[low patio]

Seems the new secrets have messed up/missing subtitles

[coral cobalt]

Implacable secrets subtitle is bugged and all over the place

It's a pre rendered video
Looks like someone forgot to do QA

[tidal sage]

every the subttl from implacable inside harbin secret msg and harbin not have any subttl

[turbid needle]

There's no subtitle in the middle of The Forbidden Midnight Confessional

[late prawn]

Already reported this 4 times during past and this week. And, since all of them weren't accepted yet, I'll also report it here: one of Akagi's Dawn Phoenix Summon's animations (Main Screen 1) breaks two of Her fingers when playing (check the hand holding the fan)

Furthermore, this has been on since Her skin was released (just checked it yesterday)

[languid storm]

Mainz skin has missing audios, animation has no mouth movement as well

[brazen minnow]

https://cdn.discordapp.com/attachments/468804420801527810/1329510288998793256/Azur_Lane_2025-01-16-18-56-15.jpg?ex=6793d4f2&is=67928372&hm=2a878579535ce5393124be5164092bcc2c05548a768418ade7ec5c62b5e2e325&

Sure glad I can store 1000 mails

Also may I remind you that An Shan and Fu Shun's story are AGAIN missing.

[brazen minnow]

Same as TB's book, the text gets lost

[limber jetty]

I booted up the game and faceless jean bart came walking towards me then sat down

[slow glen]

+2, animations for the skin seem off and unnatural

[ancient obsidian]

Oh yeah that glitch

[north cloak]

A skill during the Navi quest line isnt properly translated in EN servers

[severe nimbus]

Nobody checked the dorm snack names for YEARS

lol

[north spruce]

Is the 3D Dorm character model being invisible still a thing or is that just Bluestacks?

[crude elm]

In Project Identity TB, when viewing Endings, tapping on the summary button hard locks the game. This happens for all 11 endings, and it happens every time. I have not started Oceana, so I don't know if the same bug exists with her endings (maybe someone can confirm). I also don't know if this issue is new with the Oceana update or if it existed before. Attached video shows the process for 1 ending as an example.

[raven hemlock]

Is this a bug? I just update it and stuck here for few hours now..

[atomic forum]

Am i the only one getting this when you play Sirius' minigame?

The camera didn't move to match Sirius' movement, so she's out of frame when she's sitting down

[brazen minnow]

What's the bug?

[mossy prairie]

be happy my game always crushes even before that step xD

[ashen summit]

You also use an emulator as well?

[fringe current]

I am having a issue where the game resets every time i try to access sirius dorm yet i can access noshiro dorm normally, am i the only one?

I am playing on my phone

[olive flicker]

Sounds like a hardware issue, what phone specifically are you using?
Cuz low spec phones will struggle to run it even with lower settings

[fringe current]

Samsung a02 s, but is only with sirius dorm i can access noshiro dorm fine it started right after the jan 23 patch

[severe nimbus]

The snacks name
snacks1000 supposed to be oxy-cola

For example

[brazen minnow]

There is nothing wrong. It shows how much you give, not the name.

[brazen minnow]

Private time is busted for Sirius... works fine for Noshiro

[brazen minnow]

Anchorage's buff is either broken or the spelling is off. "Random stat" is ALL stats.

[brazen minnow]

Why does my sensitivity lvl 3 turns into the walk activity every turn? (Mostly once at the end, but now 2 in the middle, and now 3 at the end)

[brazen minnow]

Example: (is that a special bonus? Do you still get the original boost too??????)

[buoyant sable]

Do you have her with a high Rebellious Stat? If so then instead of her doing said action you wanted her to do, she will just randomly go for a walk instead there. Kind of like if you have her with a Mild personality she will most likely have a chance for a Great Success action instead.

[worldly heart]

missing assets. also when you bought things and reenter the price become negative

[craggy stirrup]

I have completed one of the Navi Endings, but the actual Ending is not Unlocked, even after Restart. I have relaunched the game but the content is still Locked.

[brazen minnow]

Yes, I have her rebellious... thanks, so that's intended then

[fringe current]

Same happens for me

[tranquil wind]

the bag at door step of sirius dorm can't be claim, it just shining there, so I always have a red dot on dorm button, anyone else seen this situation before?

[sudden burrow]

some of those items are only claimable at night or day

[knotty stone]

Whenever i open the shipyard it just gets stuck on this screen and i have to restart the game.. Anyone know of this?

Redownloading game rn, maybe that helps

[knotty stone]

redownload fixed it 🙂

[olive flicker]

You didn't try Asset Repair first?

[worldly heart]

btw there's repair assets in settings, you can use that first, if doesn't work then redownload

[knotty stone]

yeah i tried that, didn't work unfortunately

[worldly heart]

[knotty stone]

Happens

[gilded orchid]

Maiz dont have voice kkkkkk

[olive flicker]

Did you already double check that your voice assets are updated?

[worldly heart]

iirc mainz skin doesn't have voices yet, it's not in patch notes

[brazen minnow]

"leaving me with a " (another also had the issue, no screenshot though)

[ivory hearth]

Issue trying to apply the black color where everything besides the picture freezes happened across devices as well

[brazen minnow]

/logmode ?

[mild cedar]

https://youtu.be/l3ujs7D0tFE

[ivory hearth]

Figured it out was my wifi acting up

[brazen minnow]

Yeah, it says "Network is timed out"

Different error in PvP, similar to a lot of emulator ones... don't know if it's te same problem though.

Shouldn't it disply both completed medals, rather than hide the previous completed medal under "hide unobtainable"... why unobtainable, I GOT it...

[charred raptor]

I'm still stuck in Azur lane loading Screen thing. And it takes forever to Log in.

(I need help.)

[brazen minnow]

Post the /logmode

(and #tech-support handles that mostly)

[torn carbon]

Uh so my meta fight got stuck in this state

[autumn ferry]

Is the rainbow medal for the event bugged? It says claimed but I don’t see it?

[brazen minnow]

They killed it for you, just reboot to set the state right

[brazen minnow]

Nothing in the academy?

[olive flicker]

did you actually go claim it yourself yet?

[wise parcel]

cant move chien wu in her l2d skin. Interactions work, but when I try to drag to move the body around, it acts as if I motioned to the left corner and doesn't move at all after

[slim shell]

trying to do this commission

[foggy dove]

restart the game to fix it

[slim shell]

thanks it did

[autumn ferry]

@olive flicker I forgot you had to claim it via the academy first before it pops up in the medals section, I claimed it now and its all gucci.

[brazen minnow]

$1

Is not something Navi says

40% chance of LOSING, 60% chance of LOSING

[mint smelt]

How long is this going to be a bug in this game? Everytime you go to the urgent commissions and one runs out while you're in the tab and then go to the other tab to start another 1 you get this message and if you're not paying attention you don't realise it hasn't started. Happens at least a couple of times a week and it's amazing its still in the game

[brazen minnow]

They can't fix de-sync, get a better connection Since it's hardly an issue for all of us... let alone 'always'

[mint smelt]

It's nothing to do with connection, it only happens when you have urgent comissions and you're on that tab as the comissions run out which seems to happen a lot

Then you try to do literally any other comission and it bugs out

[foggy dove]

it is to do with connection

because the same error can happen when it comes to map movement

[crude elm]

same translation error in 2 spots, once on the buff name and once in the interaction report next to Acquired Status.

[brazen minnow]

Happened TWICE this time in a single fight... third time we managed just by killing the vanguard really reaally quickly. Is it Duisburg that causes this issue? Or Hipper?

Hmmmmmmm...
"when this effect removes the Coiling Flames status on an enemy, decreases that enemy's SPD by 15% (30%)"

My team

[wise scarab]

roon's last part of her status is in chinese

[wise scarab]

jade's status is also in chinese

like fully

when restarting, it still says level 5 despite having only unlocked 1 level

[pastel fiber]

I have this problem: I tried downloading Mainz's L2D to see her animation, but it did nothing. The screen just locked, but the game kept running. So, I restarted the game, but when I tap 'Skins'—since Mainz is the first skin in the list—the game freezes and restarts automatically

[olive flicker]

Have you tried asset repair?

[pastel fiber]

yes, asset and L2D "No exception"

[mortal raptor]

12-hour clock setting for the idle screen feature doesn't properly display a 12am time.

[brittle lily]

Can't get into the game at all . It'll load I'll hear music but nothing I can't click at all restarted my phone and everything

[sour surge]

Isn't Musashi supposed to have something like a Susano'o behind her in default skin? Can't get it to show back up, even after forcing stop and restarting.

[small knot]

Hit "Skins" down at the bottom, then uncheck "Hide background objects" at the top.

[sour surge]

Thank you

[buoyant hemlock]

My friend was trying to start his first PR (He's new to the game and started this week), but everytime he opens the shipyard it shows this error on Saint Louis or just freezes the game

[sudden burrow]

if thats a screenshot of his game, he doesnt have the required number of Eagle Union ships

[buoyant hemlock]

he has exactly 20 though

[buoyant hemlock]

and yes that's a screenshot from his game just now

[small knot]

But does he have 20 Eagle Union Vanguard ships i.e. frontline ships like Laffey?

He can find that out right away by sorting his dock by "Vanguard" and "Eagle Union".

[buoyant hemlock]

yes

I took him to archive and did EU + Vanguard and there were 20

sometimes the PR screen would just go blank and freeze the game

we just did a recount again and he has exactly 20 EU frontliners

[crude elm]

im sorry if this leads you to repeating yourself again, but did you do the recount in dockyard, not archives? archives might show the ships he's encountered, but not necessarily have. as Afro said, set the EU + Vanguard filters in dockyard and check there. the term "library" is poorly used here. if he does indeed have 20 in his dock, then have him do asset repairs. you can find that option on the title screen. im a little hesitant to suggest redownloading AL, but im not sure what else could be causing that issue if he has 20 corresponding ships.

[buoyant hemlock]

I see

yea you were right he only had 16 in dock

[normal belfry]

cruise missiion for this month did not start for me

server avrora

uid 72998831

my lil entry server cruise missions already started

[crude elm]

its working for me on avrora. were you logged in when reset happened? if so, log out and wait 10 or so minutes. hopefully that resolves it. i forget what the fix was for others in previous months.

[normal belfry]

i logged after reset but maybe 1 -2 mins after. i will try to log out then

[crude elm]

to phrase it a little differently, you want to log out 5 or 10 minutes before daily reset, or stay logged out for 5 to 10 mins after if you logged out close to reset. otherwise there can be issues with things not refreshing. this happens most commonly with comissions. so if you logged out just before reset, and only waited 1-2 mins, you might have had such an issue with cruise pass

[normal belfry]

yeah that is what definitely happen, hope it get fixed. i logged out already gonna wait for 10 mins then

[crude elm]

i dont know how to interpret logmode results, so this is as far as i can help. hopefully someone else sees this and can advise more. i guess id say if it isnt working later today, then email CS to let them know.

[normal belfry]

mine got fixed. thanx @crude elm

[edgy pendant]

I think there is a problem with the game's update process because this issue was fixed a couple of days after I reported it but now it's back. Gonna submit another bug report

[wintry loom]

I'm getting 'Network connection is turned off' and 'item doesn't exist in store' Error when I'm trying to buy the cruise mission pass this time. I've not had this issue before. I have attempted to exit out of game and wait a little while before logging in and trying again.
Edit:Managed to resovle the issue. Had to go into bluestacks settings and change the phone type it was emulating.

[buoyant hemlock]

Did anyone else try to purchase the fair winds pass and never get it?

[regal jacinth]

Why is the exit on my map in an inaccessible location

[small knot]

Happens sometimes. In such cases, the Exit button in the bottom right of your screen is the solution.

[crude elm]

when inspecting the torpedo gear skin within the cruise pass UI, the option to toggle the "hitting" animation is not present. the toggle is available when viewing the gear skin preview through the depot.

[cosmic hollow]

i think my resreachs feel bugged since around 2 weeks i dont get any admiral nakhimov faceprints and before too she was my 1st pr7 ship i done the resreach for and when farming prints to dev her face resreachs where really rare i had napoli done in halt the time shee took

[brazen minnow]

Saw Repulse was under Chinese skin... shouldn't this one be under RPG rather than Other?

[olive flicker]

I think that's simply just RNG being RNG

[buoyant hemlock]

Ive just initiated the meta and already someone with no visible fleet had 1m2 dmg, bug?

[crude elm]

kinda yes, but also kinda no. when you activate your 2 meta fights back to back, if someone was attacking your first meta, but it dies before that attack concludes, the damage is carried over to the 2nd fight that you started. if this was intended by the devs, then not a bug. if not intended, then it is a bug, but its been in the game since Showdown was introduced.

[slim turret]

in Sirius's private quarters; the bag won't register taps on it. it works fine in Noshiro's private quarters

[brazen minnow]

From next patch
Fixed the abnormal flashing of the shopping bag in Sirius’ room in “Private Quarters”;

[sharp flint]

Gg

[round raven]

"Current API does not support this request" is showing when i tried to purchase in game, it is because the E-wallet im using?

[humble gate]

Bug

[surreal epoch]

guys, i didnt get the compensation. what should i do?

[mint urchin]

storage

[surreal epoch]

oh

thanks

[sharp flint]

Would would

Gg black screen

[buoyant hemlock]

Why is this still available? Not that I'd complain, but it clearly says "until February 5", and I'm not risking a ban for some more hydraulic steering wheel designs

[fringe current]

Anyone else having a hash check failed try again message?, it was downloading the update and suddenly i start getting this message, my network connection works properly since i am posting here

[crude elm]

tapping on any of the combat levels says the event has ended. its prob for anyone who still needs to claim the milestone rewards.

[buoyant hemlock]

Ah, so that's it... I can go and play with a tranquil soul, then

[vale storm]

I can’t switch which girl is on screen

[fringe current]

I cant log still getting the hash check failed message

[crude elm]

This sounds like something got borked. If you're using an APK, try a new version or source. Otherwise use your app store if possible. Otherwise I'd suggest a file repair or a reinstall.

[fringe current]

Using app store version

[crude elm]

Yeah then try a file repair or reinstall. You said your network connection is working, but it might have interrupted during the download, which may have messed with some files.

[austere loom]

Excuse me, I can't update my game, even if my box is connected

I'm blocked on this and it isn't changed since this morning

[fringe current]

Is there a way to manually download the last patch?

[austere loom]

I don't know
I have uninstall and reinstall the game and I have the same issue

The game wouldn't uptade himself

[austere loom]

Issue resolved
It was just a reboot of my phone

[brazen minnow]

Get rewards

[crimson ridge]

Guys, why auxiliary skin appear on helena , but not on formidable?
They both Lvl 125 & 100 max affinity tho

[crude elm]

there might be some kind of conflict happening by using 2 aux skins on one ship. remove one aux skin from formi and see if the other show up. if neither show up one by one, then there is an issue with those skins in particular

[crimson ridge]

Thanks for the tips
I will be back for update

[crimson ridge]

It still not appearing, despite single aux skill
Tried other aux skin
Not working either to

[crude elm]

i was about to suggest you go to bot spam and do /submit to file a report. but i did a little testing. wanna feel silly, but also see how things make sense? formi needs aux equipment actually equipped. using 1 or 2 aux items will activate the corresponding aux skin. (i didnt know this was a thing, but it makes sense in hindsight)

[crimson ridge]

That explain alot
Im using her without equipment to give free exp for pvp enemy
Just need toolbox aux & everything is good now
Thanks for genius solution
Simple but effective
You deserved a medal sir

[crude elm]

its always good to see bugs not being actual bugs and have easy solutions. makes things better lol

[brazen minnow]

Another hold in PvP... once again Duisburg and Admiral Hipper Meta

[raven dew]

Greetings, I have a problem, in Noshiro's room, the item called "shopping bag" does not register, the stars do not appear to pick it up.

It's the only item I couldn't pick up.

[olive flicker]

Have you already tried setting the time to nighttime/daytime? Some items can only be picked up at certain times of the day

[raven dew]

Yes, I already tried to change from day to night and nothing happens, I already closed the game and opened it again, the same thing happens to me both on the emulator and on my cell phone.

I just deleted the assets from Noshiro's bedroom and downloaded them again, the problem is still the same.

[nimble canyon]

when i click auto loop it got stuck in the same map and inf refresh

[crude elm]

collect the 2 loot boxes at the bottom side of the map. the game does not consider the zone secured with them still active, and for some dumb reason, the auto-search doesnt want to collect those types of boxes. its why the map shakes when you enter it. if the loop fails after collecting them, then its a different issue.

[nimble canyon]

i also tried collecting the box it says invalid lol

[crude elm]

try doing a scan. there might be something hidden blocking the zone from resetting, but that shouldnt lock it up. and check your strategic search settings. something there might have changed and is in conflict. but i dont see how either of those things would hard stuck the zone. after you collected the boxes, did it ask you to pay 10 ap to enter again or no? it should have.

[nimble canyon]

i have tried every possibly thing i can think of ,and no dont cost ap when enter

[crude elm]

try activating strategic search in the other c1 zone. if the same thing happens there, id either email CS, or submit a bug report. do !submit in bot spam to start the report if necessary.

[nimble canyon]

yea im just looping on other c1 maps atm

[crude elm]

/techsupport yeah, then email CS or submit a report. prob emailing. It seems like your OPSI is borked in some fashion. hopefully they can see whats going on.

[mild cedar]

Bridal Z23

If you experience a specific issue, such as a bug not encountered by others; an issue with your purchase, or loss of items, please contact us by sending us email at [e-mail] or alternatively using in-game system at Settings > Help > Contact Us.

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while, so we ask you to be patient.

[buoyant hemlock]

Does anyone know how to fix the game from freezing? It's not a typical freeze—the game is still running, but you can't interact with anything. It happened three times in a row.

[olive flicker]

have you already tried force closing the app and relaunching?

[slim kelp]

uh-oh

[brazen minnow]

Switch to another fleet

[tawdry forge]

anyone knows how to fix l2d problem? i recently bought an l2d but when switching to l2d settings it won't show so currently i'm using the static lobby of the l2d

[olive flicker]

Have you already tried L2D Repair?

[tawdry forge]

tried it doesn't work so currently i'm reinstalling everything after doing clear data

[barren rain]

barrages and attacks are not reaching the enemies and just stack, on bluestacks X

game slowed down progressively and then stopped but didn't crash, nothing happened

[brazen minnow]

Took a few tries but the trusted Duisberg + Admiral Hipper META strikes again

[astral basin]

Found a spelling error on Hornet's friendly line. Stereotypical vs Stereotypocal

[mental stream]

did you select only show special secretary

[buoyant hemlock]

I had that same issue: as for the opponent fleet, only Hipper Meta out of the two mentioned was there, so I'm guessing it's something with Hipper Meta that triggers the bug and crashes the game

[brazen minnow]

I dunno, haven'met her seperately yet, t's always the combo with Duisburg

[buoyant hemlock]

In my case, the fleet was Taihou (regular + μ + Meta) and Hipper (same)