【Compensation Notice】
Dear Commander,
After the maintenance on July 25, due to data anomalies, some Commanders erroneously received "General Blueprint - Series 7", "Special General Blueprint - Series 7", and "Combat Data Pack - Series 3" when they claimed "General Blueprint - Series 6", "Special General Blueprint - Series 6", and "Combat Data Pack - Series 2" in Cruise Missons. This problem has been fixed after an online update on July 26. We are very sorry for the trouble caused and HQ will send the following compensation after the next maintenance.
『Compensation time』
After next maintenance on August 8, 2024
『Compensation plan』
★For Commanders who did not received the wrong rewards, HQ will issue compensations according to the following rules:
①Commanders who did not purchase the Cruise Pass between June 1 and July 31, 2024 will receive [General Blueprint - Series 7 * 20, Special General Blueprint - Series 7 * 10, and Combat Data Pack - Series 3 * 100] as the compensation.
②Commanders who purchased the Cruise Pass between June 1 and July 31, 2024 will receive [General Blueprint - Series 7 * 40, Special General Blueprint - Series 7 * 20, and Combat Data Pack - Series 3 * 100] as the compensation.
★For Commanders who received the wrong rewards due to data anomalies, the rewards already obtained will not be taken back. In addition, HQ will reissue the correct rewards and make further compensations according to the following rules:
●General Blueprint
①Reward reissue:
For Commanders who received "General Blueprint - Series 7" and "Special General Blueprint - Series 7", HQ will reissue the same number of "General Blueprint - Series 6" and "Special General Blueprint - Series 6".
②Compensation:
A certain number of "General Blueprint - Series 7" and "Special General Blueprint - Series 7" will be sent as compensation. The number depends on the "General Blueprint - Series 7" and "Special General Blueprint - Series 7" that Commander has received during the data anomaly.
※Commanders who did not purchase the Cruise Pass between June 1 and July 31, 2024 can obtain up to [General Blueprint - Series 7 * 20, Special General Blueprint - Series 7 * 10] in total.
※Commanders who purchased the Cruise Pass between June 1 and July 31, 2024 can obtain up to [General Blueprint - Series 7 * 40, Special General Blueprint - Series 7 * 20] in total.
●Combat Data Pack
①Reward reissue: For Commanders who received "Combat Data Pack - Series 3", HQ will reissue the same number of "Combat Data Pack - Series 2".
②Compensation: A certain number of "Combat Data Pack - Series 3" will be sent as compensation. The number depends on the "Combat Data Pack - Series 3" that Commander has received during the data anomaly, bringing the total number of "Combat Data Pack - Series 3" received to 100.
※For example:
If the Commander purchased Cruise Pass between June 1 and July 31, 2024 and obtained [General Blueprint - Series 7 * 24, Special General Blueprint - Series 7 * 12, Combat Data Pack - Series 3 * 30] due to data anomalies, then the following items will be sent after next maintenance:
①Reward reissue: General Blueprint - Series 6 * 24, Special General Blueprint - Series 6 * 12, Combat Data Pack - Series 2 * 30
②Compensation: General Blueprint - Series 7 * 16, Special General Blueprint - Series 7 * 8, Combat Data Pack - Series 3 * 70
Azur Lane Operation Team
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