Pc stuck on motherboard screen | CyberPowerPC UK | Page 1

granite halo Mar 22, 2026, 6:45 PM

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was on my pc like normal and my pc just shuts to this screen looped with auto diagnose or something for a while and I don’t know what to do

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Please help me anyone

lime gorge Mar 22, 2026, 7:02 PM

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granite halo Please help me anyone

Spam F11 on startup and send a pic of your boot menu

granite halo Mar 22, 2026, 7:12 PM

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lime gorge Spam F11 on startup and send a pic of your boot menu

I left it unplugged fully powered off for 30 minutes and it looks like it fixed itself thank you for the help though!

solemn questBOT Mar 22, 2026, 7:12 PM

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cprgbglitch :tada: Congrats @granite halo, you levelled up to 1! :tada:

granite halo Mar 22, 2026, 9:16 PM

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lime gorge Spam F11 on startup and send a pic of your boot menu

Hey it did it again

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These are my options when I click f11

lime gorge Mar 22, 2026, 9:17 PM

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granite halo

Is that 2TB your main drive that has Windows installed on?

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Could potentially be a corrupt windows could need reinstalling

granite halo Mar 22, 2026, 9:17 PM

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lime gorge Is that 2TB your main drive that has Windows installed on?

I think so my pc was prebuilt and came with windows so

lime gorge Mar 22, 2026, 9:18 PM

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Do you have any files that you don't want to lose?

granite halo Mar 22, 2026, 9:18 PM

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no

lime gorge Mar 22, 2026, 9:18 PM

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Ok good, honestly best option really here is to reinstall windows I'd say

granite halo Mar 22, 2026, 9:19 PM

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Thank you but I have no idea how to do that to be honest

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I don’t know much about pcs

solemn questBOT Mar 22, 2026, 9:19 PM

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Windows 11 Installation

If you are upgrading from Windows 10, you may need to enable TPM and Secure Boot in order to proceed with the Windows 11 installation - please follow the TPM & Secure Boot guide below first.

:warning: When reinstalling Windows, you will lose any files which are not backed up to the cloud or an external drive - please ensure any files you would like to keep are backed up before continuing.

:one: Click the button below and download the 'Create Windows 11 Installation Media' tool.
:two: Follow through the installation tool, and choose 'USB flash drive' when prompted. Your USB flash drive must be 8GB or greater.
:three: Once the tool has finished, shut down the PC you're installing Windows on and insert the USB drive.
:four: Next, repeatedly press the following key while your PC is turning on, depending on your motherboard:
rog ASUS/ROG: F8
aorus Aorus/Gigabyte: F12
msi asrock MSI/ASRock/Cyberpower: F11
Then choose your USB drive from the list to boot from it.
:five: Follow through the installation tool. When it asks for your product key, click Skip - your PC will automatically reactivate. Make sure to select the same Windows version as you ordered with your PC, then choose a Custom installation.
:six: Select the drive in which you would like to install Windows on (you will want to install Windows on your SSD, this is typically a smaller drive), delete any partitions which already exist and then select Drive # Unallocated Space, and click Next.
:seven: Once your PC restarts, you will be taken to the first-time setup screen, where you can setup your user account and preferences.