My Q-LED is showing red when booting up my pc :( | CyberPowerPC UK | Page 1

ornate birch Dec 6, 2025, 10:37 PM

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Hello! Bought a CyperpowerPC in 2021 with a friend and it has run flawlessly. But for over 2 years i've started to notice the pc turns on and off a bunch of times before it finally says "beep!" and boots up. This last year it can sometimes take from 2-20 power cycles before it finally boots up. I'm not really that big of a tech boy, but this is starting to piss me off lowkey. I've also tried to get help from the staff, but my friends father got the recipe for the pc's we ordered so i cant give em, even tho ive given the letters on the back of the pc. So gotta fix it on my own hands i guess (Thanks). My motherboard is the Asus Rog Maximuss XIII Hero. On the manual it says the far left Q-Led is the CPU thats at fault. Could that really be the case? And if so wtf do I do lol :D.

finite tigerBOT Dec 6, 2025, 10:37 PM

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Thread Created!

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tulip cradle Dec 6, 2025, 11:39 PM

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what cpu have u got

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not gunna lie kinda wild why the pc wouldnt be in your name

finite tigerBOT Dec 6, 2025, 11:43 PM

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WhoCrashed

tulip cradle Dec 6, 2025, 11:43 PM

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download analyze see if it can point use in the right area of the fault

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try disabling fast boot if its turned on in the bios

finite tigerBOT Dec 6, 2025, 11:46 PM

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

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MemTest86 Memory Testing

:one: Download MemTest86 using the link below.
:two: Open the zip file you downloaded and run ImageUSB
:three: Click 'Extract', choose a File Location then click 'Extract' again.
:four: Run ImageUSB from the File Explorer windows which just opened and select your USB stick from the list.
:five: Click the Write button, ensuring that any files on your USB stick that you would like to keep are backed up.
:six: Shut down the PC you are going to be testing, insert the USB stick and press the following key while your PC is turning on, depending on your motherboard:
rog ASUS/ROG: F8
aorus Aorus/Gigabyte: F12
msi asrock MSI/ASRock/Cyberpower: F11
Then select your USB Drive from the list and press Enter.
:seven: Wait for the 10 second timer to finish and the test will begin.
:exclamation: If MemTest86 picks up an error, or the test has finished (It will stop automatically), let us know.

After making a MemTest86 USB, you will notice that your USB will have much less capacity. To fix this, reopen the ImageUSB tool, select Reformat USB drive under Step 2, then click Write again.

tulip cradle Dec 6, 2025, 11:48 PM

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ram testing see if one is faulty

finite tigerBOT Dec 6, 2025, 11:48 PM

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cprgbglitch :tada: Congrats @tulip cradle, you levelled up to 17! :tada:

tulip cradle Dec 6, 2025, 11:54 PM

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o first before mem test

finite tigerBOT Dec 6, 2025, 11:54 PM

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Reseating RAM

ornate birch Dec 7, 2025, 12:10 PM

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tulip cradle not gunna lie kinda wild why the pc wouldnt be in your name

It's because my friends dad got a job in the UK (we're from Denmark) so he ordered them from there and went back to Denmark with em. I got a intel I9 11000k. I have already done the memtest86 or ehat its called -> everything is fine also reset the cmos but still powercycles. The Qled is the far left indicating its the CPU

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Also my pc runs perfectly when it finally boots up

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tulip cradle Dec 7, 2025, 12:22 PM

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11900k?

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Try turning off fast boot into bios

ornate birch Dec 7, 2025, 8:26 PM

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Ill try do that then - btw thanks for trying to help mate

#My Q-LED is showing red when booting up my pc :(