internet through ethernet disconnects randomly wifi works fine

[heavy tusk]

when using ethernet my internet connection keeps randomly ive tried a usb to ethernet and other ethernet cables and dont know what else it could be . its worth mentioning i didnt have this issue on my old pc as well .
Help would be greatly appreciated...

[rancid solar]

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[heavy tusk]

also worth mentioning its not bad on all games but games like overwatch , monster hunter etc.. that seem to be very sensitive to your internet connection have problems

[pale crown]

https://speedtest.net/run

[trim olive]

Can also try redownloading the ethernet driver from your motherboard support page

[heavy tusk]

is there something i should be looking out for within the speedtest ?

[rancid solar]

:tada: Congrats @heavy tusk, you levelled up to 1! :tada:

[pale crown]

send the screenshot of the results of the speedtest here and i'll let you know if something seems off, make sure to blur/censor out your IP address

[heavy tusk]

this is with ethernet will send wifi one in a second

wifi one here

[pale crown]

is your ethernet directly connected to your PC from your router?

[heavy tusk]

the router is downstairs so a ethernet is connected to the router and then leads into a tp link switch and then into my pc as other people also want to use ethernet upstairs so we though it would be easiest

[pale crown]

your ping spikes are horrendous and it's probably causing you to get kicked from the games mentioned

[heavy tusk]

how would one go about fixing this

[pale crown]

how far are you from the switch and how far is the switch from the router

[heavy tusk]

switch is in my room and the router is directy below me downstairs so the cable goes outside then inside to my room

[rancid solar]

:tada: Congrats @heavy tusk, you levelled up to 2! :tada:

[heavy tusk]

so it does go a bit of distance

[heavy tusk]

would running a direct cable from the router to the pc fix this or is the distance the problem

[pale crown]

honestly it could just be an isuse with your internet connection in general - on wi-fi the ping seems abnormally high aswell

[heavy tusk]

Doing a speed test on my phone sending results now

This is from basically next to the Wi-Fi box

[heavy tusk]

And I mean it looks even worse on this

[pale crown]

yeah honestly looks like a problem with your internet connection - seems like high ping spikes are the issue primarily

[heavy tusk]

But I also don’t understand how I only get kicked off when using the Ethernet then

[rancid solar]

:tada: Congrats @heavy tusk, you levelled up to 3! :tada:

[pale crown]

high ping spikes

[heavy tusk]

Wi-Fi looks just as bad if not worse though no?

[pale crown]

are your motherboard ethernet drivers up to date

[heavy tusk]

i use gigabyte control center so they should be but i also redownloaded the latest one here and it still happens

[heavy tusk]

unless i downloaded the wrong one?

[heavy tusk]

i also see people complaining about realtek alot

[heavy tusk]

these are the righ ones yes?

[trim olive]

Yep

[heavy tusk]

downloaded the latest one restarted my pc and im doing a bit of testing now

[heavy tusk]

nope sadly still happening

[heavy tusk]

fixed it im pretty sure 🤞