PC keeps Bluescreening | CyberPowerPC UK | Page 1

graceful bay Mar 2, 2025, 4:28 AM

#

Hey so I havent touched my PC since October of 2024 (Monitor was broken), and today I got a new monitor and had set it up. But when i was trying to use my PC with the new monitor it would bluescreen everytime so I thought windows was corrupted and decided to try a media installion but this keeps popping up.

#

Help

#

😨

lucid quail Mar 2, 2025, 8:11 AM

#

graceful bay Hey so I havent touched my PC since October of 2024 (Monitor was broken), and to...

what specs?

graceful bay Mar 2, 2025, 1:41 PM

#

lucid quail what specs?

i’m not sure really

#

all i remember is that theres an:

rtx 3060
intel core i5 11400

#

also was able to find this screenshot

gleaming wagonBOT Mar 2, 2025, 1:48 PM

#

cprgbglitch :tada: Congrats @graceful bay, you levelled up to 1! :tada:

#

Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

lucid quail Mar 2, 2025, 1:50 PM

#

i'd try a cmos reset

#

your cmos is between two slots

#

#

so you shouldn't need to take the GPU out

graceful bay Mar 2, 2025, 2:11 PM

#

Alright

#

i’ll try that

#

do you think i’d need to update bios?

lucid quail Mar 2, 2025, 2:12 PM

#

it shouldn't be causing issues like these but you can always try it

graceful bay Mar 2, 2025, 2:13 PM

#

or disable Secure Boot and Fast Startup in the BIOS

#

yeah i really can’t tell what it is

#

because when i plugged in my new monitor

#

it would load into windows

#

but the second i tried to open something

#

it would bsod

graceful bay Mar 2, 2025, 2:48 PM

#

i did the bios reset

#

and got the message that bios has been reset

#

going to try downloading windows again

#

Yea no luck

gleaming wagonBOT Mar 2, 2025, 2:54 PM

#

cprgbglitch :tada: Congrats @graceful bay, you levelled up to 2! :tada:

graceful bay Mar 2, 2025, 2:54 PM

#

got this same message

lucid quail Mar 2, 2025, 3:15 PM

#

can you try it with a minimal config? for this you'll need to take 1 stick of RAM out and leave one stick of RAM in, take out all peripherals except your keyboard, mouse and monitor (this includes USB devices)

graceful bay Mar 2, 2025, 3:26 PM

#

ok

#

ill try that

graceful bay Mar 2, 2025, 3:26 PM

#

lucid quail can you try it with a minimal config? for this you'll need to take 1 stick of RA...

wait..

#

if i take out my usb

#

how would i be able to download windows

lucid quail Mar 2, 2025, 3:27 PM

#

oh don't include that

gleaming wagonBOT Mar 2, 2025, 3:27 PM

#

cprgbglitch :tada: Congrats @lucid quail, you levelled up to 29! :tada:

graceful bay Mar 2, 2025, 3:27 PM

#

so leave my usb drive in?

lucid quail Mar 2, 2025, 3:28 PM

#

yes

graceful bay Mar 2, 2025, 3:31 PM

#

took out 1 stick of ram

#

trying again

#

windows 11 is downloading

#

going to see if it blue screens again and the error comes up

#

No luck

#

it bsod again and showing the same error now

gleaming wagonBOT Mar 2, 2025, 3:45 PM

#

cprgbglitch :tada: Congrats @graceful bay, you levelled up to 3! :tada:

graceful bay Mar 2, 2025, 3:45 PM

#

I was able to get this tho

#

“Critical_Process_Died”

lucid quail Mar 2, 2025, 3:55 PM

#

graceful bay I was able to get this tho

what drive do you have? is it a WD drive?

graceful bay Mar 2, 2025, 4:00 PM

#

how do i find that?

graceful bay Mar 2, 2025, 4:03 PM

#

lucid quail what drive do you have? is it a WD drive?

no idea tbh

lucid quail Mar 2, 2025, 4:12 PM

#

graceful bay how do i find that?

it'll say in task manager on your drive (it'll say the name of the drive) or in BIOS where it'll say the name of the drive in boot options

graceful bay Mar 2, 2025, 4:13 PM

#

i can’t access task manager

#

so it’ll have to be through bios

#

ok so heres the weird thing @lucid quail 😭

#

i tried to download windows 10

#

and it actually worked...

#

it downloaded

#

and im on w10

lucid quail Mar 2, 2025, 4:20 PM

#

oh - it may have been a security option in bios that wasn't enabled - windows 11 requires certain security features to be enabled iirc (TPM and secure boot)

i know you mentioned disabling secure boot but it may have also been an issue with TPM, not sure tbh

graceful bay Mar 2, 2025, 4:25 PM

#

I disabled secure boot

graceful bay Mar 2, 2025, 4:57 PM

#

@lucid quail does it matter where i put my ram stick

lucid quail Mar 2, 2025, 5:08 PM

#

graceful bay <@272086709099954176> does it matter where i put my ram stick

2nd and 4th slots should have RAM sticks in them

graceful bay Mar 2, 2025, 5:48 PM

#

yea

gleaming wagonBOT Mar 2, 2025, 5:48 PM

#

cprgbglitch :tada: Congrats @graceful bay, you levelled up to 4! :tada:

graceful bay Mar 2, 2025, 5:48 PM

#

i got it

#

i was having a little problem putting my 2nd ram stick in

#

but i just wasnt putting enough pressure in

#PC keeps Bluescreening