How to install Windows on to My pc | CyberPowerPC UK | Page 1

brisk geyser Jan 22, 2025, 6:13 PM

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So lately I've had a black screen when I boot up to windows

grand bloomBOT Jan 22, 2025, 6:13 PM

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Thread Created!

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primal fiber Jan 22, 2025, 6:14 PM

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You'll need a USB stick

brisk geyser Jan 22, 2025, 6:14 PM

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Now I have a usb

grand bloomBOT Jan 22, 2025, 6:14 PM

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Windows 11 Installation

If you are upgrading from Windows 10, you may need to enable TPM and Secure Boot in order to proceed with the Windows 11 installation - please follow the TPM & Secure Boot guide below first.

:warning: When reinstalling Windows, you will lose any files which are not backed up to the cloud or an external drive - please ensure any files you would like to keep are backed up before continuing.

:one: Click the button below and download the 'Create Windows 11 Installation Media' tool.
:two: Follow through the installation tool, and choose 'USB flash drive' when prompted. Your USB flash drive must be 8GB or greater.
:three: Once the tool has finished, shut down the PC you're installing Windows on and insert the USB drive.
:four: Next, repeatedly press the following key while your PC is turning on, depending on your motherboard:
rog ASUS/ROG: F8
aorus Aorus/Gigabyte: F12
msi asrock MSI/ASRock/Cyberpower: F11
Then choose your USB drive from the list to boot from it.
:five: Follow through the installation tool. When it asks for your product key, click Skip - your PC will automatically reactivate. Make sure to select the same Windows version as you ordered with your PC, then choose a Custom installation.
:six: Select the drive in which you would like to install Windows on (you will want to install Windows on your SSD, this is typically a smaller drive), delete any partitions which already exist and then select Drive # Unallocated Space, and click Next.
:seven: Once your PC restarts, you will be taken to the first-time setup screen, where you can setup your user account and preferences.

primal fiber Jan 22, 2025, 6:14 PM

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brisk geyser Now I have a usb

Do you have another device like a laptop you could use?

brisk geyser Jan 22, 2025, 6:14 PM

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Mhm my sisters

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I'll get it now

primal fiber Jan 22, 2025, 6:15 PM

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Perf 😄

brisk geyser Jan 22, 2025, 6:17 PM

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Got it

primal fiber Jan 22, 2025, 6:17 PM

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Ok go to here

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https://www.microsoft.com/en-us/software-download/windows11

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Plug the USB stick in to the laptop and download that

brisk geyser Jan 22, 2025, 6:18 PM

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rn_image_picker_lib_temp_c8861d19-dba2-4210-b0ea-1d06b72357dd.jpg

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It has Windows 11 on it

primal fiber Jan 22, 2025, 6:18 PM

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Oh your USB stick has windows on it already?

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Ok sorry you don't need the laptop then 😅

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Plug the USB stick in to the PC

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And boot the PC to BIOS

brisk geyser Jan 22, 2025, 6:19 PM

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My uncle said something about Mt drives

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My

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Like he said i needed to format it

primal fiber Jan 22, 2025, 6:19 PM

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brisk geyser Like he said i needed to format it

Yeah don't worry, the reinstall will do that

brisk geyser Jan 22, 2025, 6:20 PM

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So I just boot it up?

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My pc

primal fiber Jan 22, 2025, 6:20 PM

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Yeah boot your PC up into the BIOS

brisk geyser Jan 22, 2025, 6:20 PM

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And that

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Do I plug my USB in first

primal fiber Jan 22, 2025, 6:20 PM

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Yep

brisk geyser Jan 22, 2025, 6:44 PM

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I had issues lol so My uncle has my PC and he's sorting it

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He has he's own that he built

primal fiber Jan 22, 2025, 6:45 PM

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Nice always good to have someone who is IT competent in the house 🤣

brisk geyser Jan 22, 2025, 6:46 PM

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Had to take it round to he's lol he doesn't live that far

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So If he reinstalls windows on it it should fix the black screen issue

primal fiber Jan 22, 2025, 7:04 PM

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brisk geyser So If he reinstalls windows on it it should fix the black screen issue

Should do yeah

brisk geyser Jan 22, 2025, 9:15 PM

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issuess fixed

brisk geyser Jan 22, 2025, 10:15 PM

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any stress tests that i can do on my pc

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bcs its blue screening

primal fiber Jan 22, 2025, 10:19 PM

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what ssd do you have?

brisk geyser Jan 22, 2025, 10:21 PM

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ssd?

primal fiber Jan 22, 2025, 10:21 PM

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storage

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brand of it

brisk geyser Jan 22, 2025, 10:22 PM

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how do i check

primal fiber Jan 22, 2025, 10:22 PM

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brisk geyser how do i check

Check your order invoice and send the full specs here if you can

brisk geyser Jan 22, 2025, 10:23 PM

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i dont have acess to that

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primal fiber Jan 22, 2025, 10:23 PM

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boot pc and go to device manager > disk drives

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send screenshot of that

brisk geyser Jan 22, 2025, 10:26 PM

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just says team

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i keep blue screening

primal fiber Jan 22, 2025, 10:29 PM

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This a CyberPower PC?

brisk geyser Jan 22, 2025, 10:29 PM

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yes

primal fiber Jan 22, 2025, 10:29 PM

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I've never heard of Team SSD before tbh

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TeamGroup?

brisk geyser Jan 22, 2025, 10:30 PM

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thats my drivers lol

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literally

grand bloomBOT Jan 22, 2025, 10:30 PM

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WhoCrashed

primal fiber Jan 22, 2025, 10:31 PM

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Last thing I can think of is download WhoCrashed and run it and see if the blue screens are leaving crash logs

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Could point in the direction of whats causing the crashes

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Its likely hardware related tbh may have to contact CyberPower directly and try get it sorted through them

brisk geyser Jan 22, 2025, 10:32 PM

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grand bloomBOT Jan 22, 2025, 10:32 PM

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cprgbglitch :tada: Congrats @brisk geyser, you levelled up to 5! :tada:

primal fiber Jan 22, 2025, 10:32 PM

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memory management 😅

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Umm

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Run a memory test

brisk geyser Jan 22, 2025, 10:32 PM

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with what

primal fiber Jan 22, 2025, 10:33 PM

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click windows icon bottom left and search: Windows Memory Diagnostic

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just use that

brisk geyser Jan 22, 2025, 10:34 PM

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I'm doing that now

brisk geyser Jan 22, 2025, 10:52 PM

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god so i need a new ssd

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thats probs gonna cost me alot

primal fiber Jan 22, 2025, 10:59 PM

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brisk geyser god so i need a new ssd

Not SSD no

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How many RAM sticks do you have?

brisk geyser Jan 22, 2025, 11:00 PM

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2

primal fiber Jan 22, 2025, 11:00 PM

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Okay are you confident with taking one out?

brisk geyser Jan 22, 2025, 11:00 PM

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yeah

primal fiber Jan 22, 2025, 11:00 PM

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Your RAM is causing the crashing

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How many slots are on your motherboard 2 or 4?

brisk geyser Jan 22, 2025, 11:01 PM

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2

primal fiber Jan 22, 2025, 11:02 PM

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Ok turn the PC off, take off the glass case and then remove the RAM in the 2nd slot

brisk geyser Jan 22, 2025, 11:04 PM

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rn_image_picker_lib_temp_b473c257-8c0f-4e93-b2b0-75b50fe13496.jpg

primal fiber Jan 22, 2025, 11:05 PM

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Take it out fully

brisk geyser Jan 22, 2025, 11:05 PM

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It's done

primal fiber Jan 22, 2025, 11:06 PM

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Okay turn the PC back on and run the memory test again, if it still finds errors then take out the other RAM stick and put that one back in

brisk geyser Jan 22, 2025, 11:20 PM

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just gave my ram a clean made sure theres no dust

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they was a abit dusty

primal fiber Jan 22, 2025, 11:20 PM

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primal fiber Okay turn the PC back on and run the memory test again, if it still finds errors...

Did you try this?

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With 1 ram stick in

brisk geyser Jan 22, 2025, 11:21 PM

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no

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i will if it crashes aagain

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do i really need 2 ram lol?

primal fiber Jan 22, 2025, 11:21 PM

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I doubt the dust would be causing it

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the stick itself would be corrupted

brisk geyser Jan 22, 2025, 11:21 PM

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oh

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if it does it again ill do it

primal fiber Jan 22, 2025, 11:22 PM

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brisk geyser do i really need 2 ram lol?

You'll only have 8GB RAM with 1 stick so yeah realistically you'll need to get another one as 8GB isn't enough nowadays

brisk geyser Jan 22, 2025, 11:22 PM

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ill just buy another ram

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like its probably not that much

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whats a good make?

primal fiber Jan 22, 2025, 11:24 PM

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brisk geyser whats a good make?

You'll need matching sticks

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So either get the exact same as your current one

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or get 2x8GB

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Corsair is a good brand

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probs the best

lone yarrow Jan 22, 2025, 11:25 PM

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brisk geyser ill just buy another ram

if you're still in warranty with CPUK you can just get a replacement from them instead of having to pay for it

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they'll just send out ram sticks

brisk geyser Jan 22, 2025, 11:25 PM

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should be

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my mum brought it of a caterlog

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but its an cyberpower pc case

lone yarrow Jan 22, 2025, 11:26 PM

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so it's a cyberpower system

brisk geyser Jan 22, 2025, 11:26 PM

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mhm

lone yarrow Jan 22, 2025, 11:26 PM

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you can just contact cyberpower with the relevant details and they'll help sort it out

grand bloomBOT Jan 22, 2025, 11:26 PM

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Customer Support

:telephone: 0333 323 7776
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

lone yarrow Jan 22, 2025, 11:26 PM

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saves you the £££ on new ram

brisk geyser Jan 22, 2025, 11:27 PM

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ill get my mum too sort it if i have any issuess

primal fiber Jan 22, 2025, 11:27 PM

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You'll need to figure out what RAM stick is the broken one though

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as they'll do a door swap

brisk geyser Jan 22, 2025, 11:27 PM

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ye i know lol

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but i havent crashed yet

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so ill do the thing if i do

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does that look okay?

primal fiber Jan 22, 2025, 11:30 PM

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brisk geyser

The network doesn't why's it on 100%

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You downloading a game?

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or something

brisk geyser Jan 22, 2025, 11:30 PM

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mhm

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downloading gta5 off steam

primal fiber Jan 22, 2025, 11:30 PM

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Ok yeah it looks fine then

brisk geyser Jan 22, 2025, 11:31 PM

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plus using a eithernet cable

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think bcs i took my ram out i think its sorted

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think they wasnt in fully

#How to install Windows on to My pc