Start up boot screen issue | CyberPowerPC UK | Page 1

foggy quiver Jan 18, 2025, 2:04 PM

#

Hello, I purchased CyberPower PC sometime in 2024 and have noticed since using it, the startup screen doesn't appear the (POST) process and also it makes a few beeps when starting up. The reason I am saying this is because I want to access the BIOS but unable to as the startup screen (Cyberpower Logo isor Manufactuer logo) does not appear. Please help #1019927530033119322

real jettyBOT Jan 18, 2025, 2:04 PM

#

Thread Created!

To provide the best level of support possible, please make sure you have provided as much information as possible.

This could include:
🔸 The problem you're facing
🔸 How frequently the issue occurs
🔸 Any pictures or videos of the issue
🔸 Related error codes or log files
🔸 Any further comments which to help us resolve your problem

Please bear in mind that this forum is for support from the community; the official customer support team can be contacted via phone and email.

☎️ 0333 323 7776
📧 [email protected]

solemn crater Jan 18, 2025, 2:15 PM

#

what are your specs

foggy quiver Jan 18, 2025, 2:46 PM

#

AMD Ryzen 5 4500 Processor
NVIDIA GeForce RTX 4060 Graphics
16GB DDR4 RAM, 500GB SSD (M.2 NVMe)

elder mountain Jan 18, 2025, 3:23 PM

#

Open the Start Menu
Click Settings
Click Update & Security
Click Recovery
Click Restart now under Advanced Startup
Click Troubleshoot
Click Advanced options
Click UEFI Firmware Settings
Click Restart

Try that way to access the BIOS

foggy quiver Jan 18, 2025, 4:01 PM

#

I do remember trying this but it just did the same thing as above

real jettyBOT Jan 18, 2025, 4:01 PM

#

cprgbglitch :tada: Congrats @foggy quiver, you levelled up to 1! :tada:

solemn crater Jan 18, 2025, 4:01 PM

#

foggy quiver - AMD Ryzen 5 4500 Processor - NVIDIA GeForce RTX 4060 Graphics - 16GB DDR4 RAM,...

could you provide a full list, e.g., from your invoice? (remembering to omit information such as your order number and personal information)

foggy quiver Jan 18, 2025, 4:07 PM

#

Actually I may have found a solve, found it by looking at someone else's post with similar issues.

The issue was caused by my docking station that I connect to PC with USB, this apparently was causing it to miss the start boot up.

I tested this theory by plugging in the HDMI directly into the PC (right where graphics card is) and it worked. The BIOS option appeared and managed to get in

I'll try to find the other post that had the same issue and tag it into this post if I can

#Start up boot screen issue