Hi, i have a CYBERPOWERPC Luxe Gaming PC- Intel Core i9-11900KF, Nidia RTX 4070 12GB, 32GB RAM, 1TB.

[midnight hill]

I have been using it since July 2023 with no issues. (purchased from amazon). But recently when i’ve tried to turn the pc on sparks and smoke comes out of the psu, and i don’t know what to do so i haven’t turned it on since

[crisp marlin]

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[midnight hill]

ok

ty

[crisp marlin]

You can only thank a member if you are the OP of the thread.

[gray dew]

rip psu

[midnight hill]

they haven’t responded, any tips to what i should do?

ok, any ideas to what the issue would be?

so i basically just need a psu replacement

would it be beneficial to call in a professional or do it myself (i have no pc experience)

[marble glen]

A PSU is pretty easy, but if you're not confident, I'd recommend sending it back to Cyberpower for them to do it.

[midnight hill]

Only issue is I bought from Amazon, would they still allow sending back? Also is it likely that my other components are ffffd now?

[crisp marlin]

:tada: Congrats @midnight hill, you levelled up to 1! :tada:

[marble glen]

Yeah they'd still allow it, you would still have the same warranty that is standard with all systems, I don't think the power supply would be covered by warranty, but you can still send it back, and they'd check all the components aswell.

best thing to do is talk to them on monday, and explain

[midnight hill]

Ok thanks I appreciate it

[slim slate]

to add, if its not under warranty you might still be able to send it back to cyberpower and get it fixed. The only problem would be, they would charge you for said fix

[midnight hill]

Ok ty for all the help

Also could I ask is a 650w power supply inefficient for my other specs

[midnight hill]

I was told 800w would be better

[bold jay]

PSU DOA