#Wont connect to tv

34 messages · Page 1 of 1 (latest)

muted merlin
#

I just got my new cyberpower pc but it wont seem to connect with the HDMI cable, ive tried two. The different portd and its still showing no signal. My pc only has 1 HDMI port so im clueless to whats going wrong

Its a lancool 216

cyan hazelBOT
#
Thread Created!

To provide the best level of support possible, please make sure you have provided as much information as possible.

This could include:
🔸 The problem you're facing
🔸 How frequently the issue occurs
🔸 Any pictures or videos of the issue
🔸 Related error codes or log files
🔸 Any further comments which to help us resolve your problem

Please bear in mind that this forum is for support from the community; the official customer support team can be contacted via phone and email.

☎️ 0333 323 7776
📧 [email protected]

#
Monitor Cables

If you have a discrete GPU then you need to plug your monitor cable into the graphics card, not the motherboard. This can be found on the Quick Start Guide which was emailed to you, or you can download it with the /tag guide command.

mortal gust
#

Plug the cable in to the below part ^

muted merlin
#

It doesnt exist

mortal gust
muted merlin
#

Uhhhhh

#

Let me look

cyan hazelBOT
#

cprgbglitch :tada: Congrats @muted merlin, you levelled up to 1! :tada: cprgbglitch

mortal gust
#

You sure there are no ports there?

#

Looks like you have a GPU

muted merlin
#

I sent a photo

mortal gust
#

That top port where you're plugging it in now will never work as that'd use your CPUs onboard graphics which the 12400F doesn't have

#

Take a picture of the glass side of the PC and send please

muted merlin
#

Sorry the glass isnt very clean 😅

mortal gust
#

That's alright

#

There should be ports there at the back, is the gpu lined up properly?

muted merlin
#

Its bolted closed, if i open that will it be ok?

#

WAIT

mortal gust
muted merlin
#

I FOUND IT

#

LEWIS

#

U LEGEND

mortal gust
#

Get it plugged in!! 😄

muted merlin
#

Im a dumbass

mortal gust
muted merlin
#

Got it!!!

obtuse palm
#

Have a wonderful christmas and enjoy your new PC

muted merlin
#

❤️