Is my graphics card dying? | CyberPowerPC UK | Page 1

rustic crater Nov 23, 2024, 2:43 PM

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I brought a cyber power pc in august 2024 and Im pretty sure my graphics card is dying. All games that Im playing have some screen tearing or crash I play crew:motorfest Fortnite rocket league and Roblox and in which all those games Ive experienced crashing, screen tearing and fps drops within the last two weeks. My motherboard has a green light and then a flashing yellow light.
Is there anything I can do?

bright lodge Nov 23, 2024, 2:43 PM

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rustic crater I brought a cyber power pc in august 2024 and Im pretty sure my graphics card is...

Firstly are you running the most up to date drivers? What's the specs?

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and that light is your ethernet port, I'm assuming you use ethernet?

rustic crater Nov 23, 2024, 2:44 PM

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Oh yes I use Ethernet

bright lodge Nov 23, 2024, 2:45 PM

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Yeah that flashing light is just indication of receive/send signals, That's completely normal

dull jay Nov 23, 2024, 2:45 PM

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rustic crater I brought a cyber power pc in august 2024 and Im pretty sure my graphics card is...

when you say crash, do you mean the game crashes or your whole pc does

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also screen tearing can happen in almost any game where the fps doesn't match the monitors refresh rate

rustic crater Nov 23, 2024, 2:47 PM

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bright lodge Firstly are you running the most up to date drivers? What's the specs?

My specs are:
Rx 7600
Ryzen 5 5600
16G (2x8GB) Ddr4 3600mhz Corsair vengeance pro

rustic crater Nov 23, 2024, 2:47 PM

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dull jay when you say crash, do you mean the game crashes or your whole pc does

No just the game

rustic crater Nov 23, 2024, 2:47 PM

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dull jay also screen tearing can happen in almost any game where the fps doesn't match th...

No my monitor is 180hz and my fps is set to 180hz

rustic crater Nov 23, 2024, 2:48 PM

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rustic crater No my monitor is 180hz and my fps is set to 180hz

Frames*

rustic crater Nov 23, 2024, 2:48 PM

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bright lodge Firstly are you running the most up to date drivers? What's the specs?

and my adrenaline software says it’s up to date

dull jay Nov 23, 2024, 2:49 PM

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rustic crater No my monitor is 180hz and my fps is set to 180hz

you're not guaranteed to get that in games

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what monitor do you have

rustic crater Nov 23, 2024, 2:51 PM

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An ADX firesight 25HF180

rustic crater Nov 23, 2024, 2:52 PM

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dull jay you're not guaranteed to get that in games

when I play Fortnite Im capped at 180fps in game

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And the Adrenaline software says i average 316 frames

dull jay Nov 23, 2024, 2:53 PM

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screen tearing can still happen if you aren't synced properly

carmine capeBOT Nov 23, 2024, 2:53 PM

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cprgbglitch :tada: Congrats @dull jay, you levelled up to 10! :tada:

dull jay Nov 23, 2024, 2:54 PM

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though if you enable amd sync in games you might experience higher input lag

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so its up to you if you enable it

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it's in the game settings somewhere

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as for the crashes, do you get any error messages, boxes that popup, anything like that?

rustic crater Nov 23, 2024, 2:54 PM

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On crew it says gpu lost impossible to continue

carmine capeBOT Nov 23, 2024, 2:54 PM

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cprgbglitch :tada: Congrats @rustic crater, you levelled up to 1! :tada:

rustic crater Nov 23, 2024, 2:55 PM

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And other games just crash regularly

rustic crater Nov 23, 2024, 2:55 PM

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rustic crater On crew it says gpu lost impossible to continue

I had it on ultra then since that happens put it down to medium and still crash

dull jay Nov 23, 2024, 2:58 PM

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rustic crater On crew it says gpu lost impossible to continue

it says gpu lost?

rustic crater Nov 23, 2024, 2:58 PM

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Yeah

dull jay Nov 23, 2024, 2:59 PM

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run it on lower settings

rustic crater Nov 23, 2024, 2:59 PM

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I have done that

dull jay Nov 23, 2024, 3:00 PM

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also even though your drivers are up to date amds drivers are sometimes a little finnicky so i'd advise a clean reinstall

carmine capeBOT Nov 23, 2024, 3:00 PM

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Display Driver Uninstaller

:one: Download the driver for your GPU from the manufacturer's website using the links below, but don't install them yet.
:two: Download the latest version of DDU by clicking the button below, clicking on the top post which is called "Display Driver Uninstaller (DDU) VXX.X.X.X Released", and clicking the link to *** Download DDU "Installer" *** in that post.
:three: Open the program you just downloaded, and install DDU.
:four: Disconnect from the Internet by unplugging your Ethernet cable or turning off Wi-Fi in the bottom-right corner. This will prevent Windows Update from automatically re-downloading the GPU drivers after rebooting, as we are going to install the driver ourselves.
:five: Open the Start Menu, click the power icon then hold Shift on your keyboard and click Restart. Once your PC has restarted, select Troubleshoot > Advanced options > Startup Settings > Restart, and press 4 to load into safe mode.
:six: Launch DDU, using the icon on your desktop.
:seven: On the right side, select the type as GPU, and the brand as the manufacturer of your GPU. Then, click 'Clean and Restart'.
:eight: Once you have loaded back into Windows, install the GPU drivers you downloaded earlier. Once they have installed and you have rebooted your PC if required, you can reconnect your Internet connection, and your GPU drivers have been fully reinstalled.

rustic crater Nov 23, 2024, 3:00 PM

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carmine cape

Is this how I reinstall?

dull jay Nov 23, 2024, 3:00 PM

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yes

rustic crater Nov 23, 2024, 3:00 PM

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Ok Thabk you

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I’ll see if ut works

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Wait do I need a hdmi cable when reinstalling the driver?

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@dull jay

bright lodge Nov 23, 2024, 3:03 PM

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How else are you connected?

rustic crater Nov 23, 2024, 3:03 PM

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Display port

bright lodge Nov 23, 2024, 3:03 PM

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That's fine

rustic crater Nov 23, 2024, 3:03 PM

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Oh okay thanks

rustic crater Nov 23, 2024, 5:36 PM

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@dull jay I reset it and it still says this every time I start up Fortnite

untold pumice Nov 23, 2024, 5:56 PM

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Try switch to DX-11 or performance mode

rustic crater Nov 23, 2024, 6:26 PM

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Okay I’ll try performance mode

rustic crater Nov 23, 2024, 6:26 PM

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rustic crater <@272086709099954176> I reset it and it still says this every time I start up Fo...

Sorry for @ it was typed up before

rustic crater Nov 23, 2024, 9:06 PM

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untold pumice Try switch to DX-11 or performance mode

I went on performance mode and it works how did it work?

untold pumice Nov 23, 2024, 9:08 PM

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rustic crater I went on performance mode and it works how did it work?

Well the error message says your GPU Driver is having known issues using D3D-12 (DX12)

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So just switching to DX11 or Perf mode will likely fix it

rustic crater Nov 23, 2024, 9:09 PM

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Ohh thank you

carmine capeBOT Nov 23, 2024, 9:09 PM

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cprgbglitch :tada: Congrats @rustic crater, you levelled up to 2! :tada:

untold pumice Nov 23, 2024, 9:09 PM

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Just have to wait for either AMD or Fortnite to fix it

rustic crater Nov 23, 2024, 11:35 PM

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okay thank you

#Is my graphics card dying?