#bluecreen crashes

1 messages · Page 1 of 1 (latest)

burnt sparrow
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Pc keeps crashign with blue screen and then auto starts back up.
the dump files seems to note that crash address is somthing to do with ntoskrnl what ever that is,

any fixes or cant do anything about it

vague radish
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Possibly corrupt system files

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Try and open command prompt in Administrator and type SFC /scannow

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Worked for me once it resolved some issues

burnt sparrow
vague radish
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Oh I think you might have to contact support then

burnt sparrow
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???? why

vague radish
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Hardware problems can be sorted out under warranty

burnt sparrow
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yea if my. pc was under it

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it ran out last year

vague radish
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Oh right that’s unlucky

burnt sparrow
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is my ram dying?

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it sais i got 32gb but i keep blue screni g

vague radish
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You could try reseating your ram

burnt sparrow
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ok ima try wiping them softly aswell while im at it

burnt sparrow
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dont need that thanks. learned to in collage

vague radish
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Alright

burnt sparrow
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but thanks for help

vague radish
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No problem

little halo
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I'd run a few scans:
sfc /scannow
DISM /Online /Cleanup-Image /ScanHealth

If the latter shows issues then:
DISM /Online /Cleanup-Image /RestoreHealth

All in an elevated cmd

burnt sparrow
little halo
burnt sparrow
little halo
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then it won't be a windows issues directly, it could be a 3rd party driver or hardware issue

burnt sparrow
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well memory diognostics said hardware issue but il do your way first

little halo
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always worth a try

burnt sparrow
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it found currupt files apparently

little halo
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If it is mem, then a test of each stick on their own will point to which is the problem

little halo
burnt sparrow
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must have been force shutdown when i accidently restarted when shutting down

little halo
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it happens

burnt sparrow
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nearly there

little halo
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just as side note, always best to run DISM with the ScanHealth switch first, just to see what is damaged/corrupt before doing RestoreHealth

burnt sparrow
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i did do that

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ugh i just got bluescreened as it was doing it

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ima cry

little halo
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OK, you're going to need to do this in the Windows Restore Env., i.e. before booting into windows

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It's probably BSOD'ing because it is trying to fix the file that is casuing the issue

burnt sparrow
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ok bht how i get to that.... ib recovery???

little halo
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Boot your PC, when you see the windows logo shut it down (case power button), do that 3 times and it will throw you into the WinRE

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From there ... Advanced -> Troubleshooting -> Advanced -> CMD Prompt (if I recall from mem!)

burnt sparrow
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ok good job i got m.2 ssd

little halo
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once at the CMD prompt, do all the sfc and DISM stuff again

burnt sparrow
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ok im in

little halo
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if it BSOD's here, then it probably is mem!

little halo
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Sorry, it's Sunday! You need to the run the commands in "offline" mode

You will need to know the partitions of where things are:

Type: diskpart
Then once that is running type: list volume

and post a pic

burnt sparrow
little halo
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OK, I'm going to assume C: is windows and D is your System Reserved partition (do you have a D: drive?)

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it's hidden so no 🙂

burnt sparrow
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haha

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i only got 2tb ssh

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ssd

little halo
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sfc /scannow /offbootdir=D:\ /offwindir=C:\windows

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oh ... type "exit" to quit from diskpart

burnt sparrow
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aorry fir some reason my keyboard american and i cant seem to guess the back slash is haha

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but forward slash works too i guess

little halo
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nope, they need to be the correct slashes

burnt sparrow
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nvm found one in cmd i can copy and paste we good

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its done

little halo
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did it do any fixes?

burnt sparrow
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¯_(ツ)_/¯

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i feel like it be easier if i just reinstalled windows ugh

little halo
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Up to you ofc

burnt sparrow
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i dobt want to tho

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ima just get a cloth and wipe ram sticks carefully

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and see if any issues fized

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unless you have another way round it

little halo
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Well, since you're in the WinRE, you could try to let Windows do a a repair... The options are there at the start of the WinRE

burnt sparrow
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i tjink my pc cooked

little halo
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oof

burnt sparrow
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is this hardware issue or windows??

little halo
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I would try removing a mem stick, see if it boots, if it does shut it down and swap it for another and so on

burnt sparrow
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i mays well replace coolent at same time since its over due

little halo
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ok... sorry I could't fix it for you.

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o7

burnt sparrow
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its cool