dead PSU | CyberPowerPC UK | Page 1

silk anvil Jul 18, 2024, 5:56 PM

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new pc has just arrived at my girlfriends who has no pc knowledge and isn't comfortable with doing internal work, i suspect it's a dead PSU as there's no power at all, walked her through checking all cables and connections, all looked good and secure but still no power, checked the wall plug by just plugging something else in and ruled that out so it only can really lead to a dead PSU pepesad

lavish gladeBOT Jul 18, 2024, 5:56 PM

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south wadi Jul 18, 2024, 5:57 PM

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silk anvil new pc has just arrived at my girlfriends who has no pc knowledge and isn't comf...

psu switch flicked onto the I position?
front IO power might have become loose on transit

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So when you press the power button nothing will happen

silk anvil Jul 18, 2024, 5:58 PM

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i'll check front io panel again and get back to you but psu switch is in the on position

south wadi Jul 18, 2024, 6:00 PM

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bottom of motherboard typically

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silk anvil Jul 18, 2024, 6:04 PM

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seems like one of the connectors is loose, gonna get her to reseat it and recheck

south wadi Jul 18, 2024, 6:04 PM

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Send pics if possible

silk anvil Jul 18, 2024, 6:11 PM

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seems like one of the pins was bent in shipping for the power connector

south wadi Jul 18, 2024, 6:11 PM

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Pictures please

silk anvil Jul 18, 2024, 6:13 PM

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actual might be the reset switch pins that are bent now looking at it

lavish gladeBOT Jul 18, 2024, 6:13 PM

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cprgbglitch :tada: Congrats @silk anvil, you levelled up to 1! :tada:

silk anvil Jul 18, 2024, 6:15 PM

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sorted it, searched for the b550 manual and got her to reseat every connector

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cheers for making me double check the front panel connector though, big help

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i really apricate your help

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sorry for the bit of a time waste though

south wadi Jul 18, 2024, 6:18 PM

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is it working?

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oo yes

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No worries dude!

#dead PSU