Anyone know what this BSoD is and a fix for it? | CyberPowerPC UK | Page 1

misty ocean May 6, 2024, 8:55 AM

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Been getting this randomly when gaming, so I decided to try a fresh install of windows and now I get it everytime i try to install windows. I’m thinking it’s a Memory issue due it to being DDR5..

brave socket May 6, 2024, 9:37 AM

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Disable XMP and see what happens

misty ocean May 6, 2024, 9:44 AM

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brave socket Disable XMP and see what happens

Tried. same results

loud hedgeBOT May 6, 2024, 9:44 AM

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cprgbglitch :tada: Congrats @misty ocean, you levelled up to 1! :tada:

misty ocean May 6, 2024, 9:45 AM

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brave socket Disable XMP and see what happens

I’ve tried updating bios, different gpu, different drives

brave socket May 6, 2024, 9:45 AM

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Try reseating ram and only put in one stick

loud hedgeBOT May 6, 2024, 9:45 AM

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Reseating RAM

misty ocean May 6, 2024, 9:46 AM

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I’ve reseated all and tried 1 stick

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only thing i haven’t tried is new sticks of ram as i don’t have any ddr5 spare on hand

brave socket May 6, 2024, 9:46 AM

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Have you tried it with the other stick?

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It's unlikely for both to die

misty ocean May 6, 2024, 9:47 AM

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same results, i’ve tried both in all 4 slots

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i was getting this error first: system thread exception not handled

brave socket May 6, 2024, 9:47 AM

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Yeah

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Well, I don't think there's anything else to do tbh

misty ocean May 6, 2024, 9:48 AM

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I was gonna say i think the ram kit is just gone tbh

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Support is closed today isn’t it for bank holiday? I’ve got 5 yr warranty so should be gucci

brave socket May 6, 2024, 9:49 AM

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I would personally say CPU/motherboard issue, ram is unlikely to both die

brave socket May 6, 2024, 9:49 AM

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misty ocean Support is closed today isn’t it for bank holiday? I’ve got 5 yr warranty so sho...

2 years parts, 2 years collect and return 5 years labour and a life time tech support iirc

misty ocean May 6, 2024, 9:50 AM

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brave socket 2 years parts, 2 years collect and return 5 years labour and a life time tech su...

yeah, only bought this in Feb 😭

brave socket May 6, 2024, 9:50 AM

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Bummer, they can get you sorted thankfully

loud hedgeBOT May 6, 2024, 9:50 AM

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Customer Support

:telephone: 03333-237776
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

brave socket May 6, 2024, 9:50 AM

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Closed today though

misty ocean May 6, 2024, 9:50 AM

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yh

misty ocean May 6, 2024, 11:14 AM

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brave socket I would personally say CPU/motherboard issue, ram is unlikely to both die

looked to have been a bios setting

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re enabled rebar and working fine

brave socket May 6, 2024, 11:14 AM

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huh

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thats... odd?

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Keep an eye on it

misty ocean May 6, 2024, 11:15 AM

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although my mobo keeps auto putting me back into the ez flash on boot…

misty ocean May 6, 2024, 12:07 PM

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both sticks detected so fixed ig?

brave socket May 6, 2024, 12:07 PM

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fixed...? Im not sure but keep an eye on it

misty ocean May 6, 2024, 12:08 PM

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well concidering i couldn't even install windows Im counting it as a win in my books

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nothing sus happening so far

brave socket May 6, 2024, 12:10 PM

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Thats good! Keep using it normally and if anything happens contact support

#Anyone know what this BSoD is and a fix for it?