Can someone help with a reset on my pc not sure what settings to pick | CyberPowerPC UK | Page 1

sinful ridge Feb 3, 2024, 8:46 PM

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I know the windows built in way is not the best but i have not got a USB or nothing

vagrant crater Feb 3, 2024, 8:47 PM

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If you're resetting to solve any issues you're encountering, chances are it'll carry over even with an install, hence why we encourage a full on windows reinstall using the USB

sinful ridge Feb 3, 2024, 8:48 PM

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i have an i9 and 3060ti and im stuttering

vagrant crater Feb 3, 2024, 8:49 PM

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Have you tried a DDU?

sinful ridge Feb 3, 2024, 8:49 PM

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my friends have worst specs than me and they arent stuttering or as bad

sinful ridge Feb 3, 2024, 8:49 PM

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vagrant crater Have you tried a DDU?

yes

vagrant crater Feb 3, 2024, 8:49 PM

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Have you tried a GPU stress test?

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and monitor temps?

gritty bluffBOT Feb 3, 2024, 8:50 PM

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Furmark GPU Stress Testing

:one: Open the link below, choose latest version on the left, then click the Orange Download button.
:two: Open up the file you just downloaded, accept the license agreement and continue through the setup.
:three: Uncheck 'Launch FurMark release notes', leave 'Launch FurMark' checked, and click Finish.
:four: Leave everything on the defaults, select 'GPU Stress Test', and allow that to run for two hours.
:exclamation: If your PC freezes or crashes while running the test, or the two hours are up, let us know.

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HWiNFO

Download either the Installer or Portable version
For temperatures, run in Sensor Only mode.

sinful ridge Feb 3, 2024, 8:52 PM

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so what is it i need to watch out for

vagrant crater Feb 3, 2024, 8:52 PM

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While furmark is running, just keep HWINFO open on Sensor mode and monitor the temps on the GPU

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If there is any stutters or freezing/crashes let us know

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Additionally if we wanted to stress test the whole PC, you can slap a CPU stress on it too and monitor the two

sinful ridge Feb 3, 2024, 8:54 PM

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does this look right

gritty bluffBOT Feb 3, 2024, 8:54 PM

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cprgbglitch :tada: Congrats @sinful ridge, you levelled up to 12! :tada:

vagrant crater Feb 3, 2024, 8:54 PM

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Yeah just keep it on its default settings and select "GPU stress test"

sinful ridge Feb 3, 2024, 8:55 PM

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should i change any of the hwinfo settings

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vagrant crater Feb 3, 2024, 8:56 PM

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I'd say just run it on sensors-only

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and then scroll down until you see your GPU info

sinful ridge Feb 3, 2024, 8:58 PM

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ok i ran it

vagrant crater Feb 3, 2024, 8:59 PM

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Ideally run that for a good while and see if anything happens

sinful ridge Feb 3, 2024, 8:59 PM

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i ran it and it hit 70 something like that and the gpu hot spot got 88

gray hill Feb 3, 2024, 8:59 PM

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thats 👍

vagrant crater Feb 3, 2024, 8:59 PM

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Yeah that's fine

sinful ridge Feb 3, 2024, 9:00 PM

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should i look at cpu stuff since fortnite is cpu game i think

vagrant crater Feb 3, 2024, 9:00 PM

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Yeah nothing is seeming out of the ordinary

sinful ridge Feb 3, 2024, 9:01 PM

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i heard anyway

gritty bluffBOT Feb 3, 2024, 9:01 PM

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3DMark

Please Note: Purchasing the paid version of 3DMark is not necessary, you can download the free version by clicking 'Download Demo'.

sinful ridge Feb 3, 2024, 9:02 PM

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ok i will do that now

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vagrant crater Feb 3, 2024, 9:13 PM

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Huh

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Did you see any stutters whilst it was going?

sinful ridge Feb 3, 2024, 9:14 PM

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no

gray hill Feb 3, 2024, 9:14 PM

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looks fine

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did you do a DDU?

sinful ridge Feb 3, 2024, 9:14 PM

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yeah

gray hill Feb 3, 2024, 9:15 PM

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Just do a clean install

gritty bluffBOT Feb 3, 2024, 9:15 PM

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Windows 11 Installation

If you are upgrading from Windows 10, you may need to enable TPM and Secure Boot in order to proceed with the Windows 11 installation - please follow the TPM & Secure Boot guide below first.

:warning: When reinstalling Windows, you will lose any files which are not backed up to the cloud or an external drive - please ensure any files you would like to keep are backed up before continuing.

:one: Click the button below and download the 'Create Windows 11 Installation Media' tool.
:two: Follow through the installation tool, and choose 'USB flash drive' when prompted. Your USB flash drive must be 8GB or greater.
:three: Once the tool has finished, shut down the PC you're installing Windows on and insert the USB drive.
:four: Next, repeatedly press the following key while your PC is turning on, depending on your motherboard:
rog ASUS/ROG: F8
aorus Aorus/Gigabyte: F12
msi asrock MSI/ASRock/Cyberpower: F11
Then choose your USB drive from the list to boot from it.
:five: Follow through the installation tool. When it asks for your product key, click Skip - your PC will automatically reactivate. Make sure to select the same Windows version as you ordered with your PC, then choose a Custom installation.
:six: Select the drive in which you would like to install Windows on (you will want to install Windows on your SSD, this is typically a smaller drive), delete any partitions which already exist and then select Drive # Unallocated Space, and click Next.
:seven: Once your PC restarts, you will be taken to the first-time setup screen, where you can setup your user account and preferences.

vagrant crater Feb 3, 2024, 9:15 PM

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gray hill Just do a clean install

he doesn't have a USB

gray hill Feb 3, 2024, 9:15 PM

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thats what we advise most

gray hill Feb 3, 2024, 9:15 PM

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vagrant crater he doesn't have a USB

ah

sinful ridge Feb 3, 2024, 9:15 PM

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im thinking its a fortnite thing but its weird my friends have a worse specs

vagrant crater Feb 3, 2024, 9:16 PM

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I'm honestly at a loss, the only thing I could really advise now would be the complete reinstall tbh,

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could you get a usb?

sinful ridge Feb 3, 2024, 9:16 PM

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maybe

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i need to send my pc back for a new cooler maybe they could look at it

vagrant crater Feb 3, 2024, 9:17 PM

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Yeah can just ask them to do a windows 11 reinstall for you

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and then see how it all goes once you get it back

sinful ridge Feb 3, 2024, 9:17 PM

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ok

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I was thinking about getting a new cpu i was gonna switch to ryzen

vagrant crater Feb 3, 2024, 9:17 PM

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It would be a whole platform upgrade

sinful ridge Feb 3, 2024, 9:18 PM

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yes

vagrant crater Feb 3, 2024, 9:18 PM

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so you'd be looking at a good few hundred for a decent upgrade

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new ram, new cpu, new motherboard

sinful ridge Feb 3, 2024, 9:18 PM

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yes

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i was gonna get a ryzen 7 5800x3d

vagrant crater Feb 3, 2024, 9:20 PM

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I may be mistaken, but I'm sure they're both around the same performance

sinful ridge Feb 3, 2024, 9:20 PM

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Really

vagrant crater Feb 3, 2024, 9:20 PM

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@gray hill you know much about the two?

gray hill Feb 3, 2024, 9:21 PM

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Why would you get a 5800x3d if you need to switch platform?

vagrant crater Feb 3, 2024, 9:21 PM

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11900KF vs the 5800X3D

gray hill Feb 3, 2024, 9:21 PM

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just go for a 7600 which is cheaper and more powerful

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you get DDR5

sinful ridge Feb 3, 2024, 9:21 PM

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i don't know i thoguht it was better

gray hill Feb 3, 2024, 9:22 PM

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Against the 11900kf yeah but it would be a bad upgrade

sinful ridge Feb 3, 2024, 9:22 PM

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any recommendation

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would staying with intel be cheaper

gray hill Feb 3, 2024, 9:22 PM

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Ryzen 7500F + B650 board + 32GB

gray hill Feb 3, 2024, 9:22 PM

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sinful ridge would staying with intel be cheaper

You can't stay with intel 11th gen, thats the best CPU on your motherboard

vagrant crater Feb 3, 2024, 9:22 PM

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Either way you'd need to platform change

sinful ridge Feb 3, 2024, 9:22 PM

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i know but if i was to get a better motherboard

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would i be better staying with intel or

gray hill Feb 3, 2024, 9:23 PM

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Tbh I think you would want AM5 for swapping in a CPU later

sinful ridge Feb 3, 2024, 9:24 PM

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i was gonna upgrade when i sent it back

gray hill Feb 3, 2024, 9:24 PM

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£500 ish upgrade I reckon

sinful ridge Feb 3, 2024, 9:24 PM

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really

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not as bad as i thought

gray hill Feb 3, 2024, 9:24 PM

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My mistake, 5 instaed of 4 lol

sinful ridge Feb 3, 2024, 9:24 PM

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still

gray hill Feb 3, 2024, 9:25 PM

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Assuming CPU is £200 (7500F/7600) motherboard is around £200 and ram is £100

vagrant crater Feb 3, 2024, 9:25 PM

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or if you have room for the upgrade, slap a 7800X3D in there

gray hill Feb 3, 2024, 9:25 PM

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+200 ish more

sinful ridge Feb 3, 2024, 9:25 PM

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vagrant crater or if you have room for the upgrade, slap a 7800X3D in there

i thought that was a bad upgrade

gray hill Feb 3, 2024, 9:25 PM

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5800X3D is a bad upgrade for your needs

vagrant crater Feb 3, 2024, 9:25 PM

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sinful ridge i thought that was a bad upgrade

7800X3D is the best gaming CPU on the market

sinful ridge Feb 3, 2024, 9:26 PM

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7800X3D

vagrant crater Feb 3, 2024, 9:26 PM

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5800X3D is the bad one for your needs as accent said

sinful ridge Feb 3, 2024, 9:26 PM

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ok should i get that

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i see streamers getting that it runs rust and fortnite great

gray hill Feb 3, 2024, 9:26 PM

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Tbh I think the 11900kf is doing fine

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just try the windows reset (doesn't matter what settings you pick really apart from remove all files)

sinful ridge Feb 3, 2024, 9:27 PM

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is that the normal fresh start settings

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on windows or a USB one

vagrant crater Feb 3, 2024, 9:27 PM

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gray hill Feb 3, 2024, 9:28 PM

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Yknow on the windows insider build they have a "repair this PC" option

sinful ridge Feb 3, 2024, 9:28 PM

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should i try that

gray hill Feb 3, 2024, 9:28 PM

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Its the fastest attempt at a fix tbf

sinful ridge Feb 3, 2024, 9:29 PM

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how do i get to the repair thing

vagrant crater Feb 3, 2024, 9:29 PM

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as resetting can take awhile

sinful ridge Feb 3, 2024, 9:29 PM

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if thta dont fix it or help i will have to just give a wipe a try i got a lot of un needed stuff on my pc anyway

gray hill Feb 3, 2024, 9:29 PM

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Type windows insider programme in the start menu

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turn on optional diag data if you haven't already and press get started

sinful ridge Feb 3, 2024, 9:30 PM

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vagrant crater Feb 3, 2024, 9:30 PM

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yeah make sure to send all your info to big ol Bill Gates

sinful ridge Feb 3, 2024, 9:31 PM

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i gotta reg rq

vagrant crater Feb 3, 2024, 9:31 PM

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Go to the Windows Update tab

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and it will be there

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at the bottom too

sinful ridge Feb 3, 2024, 9:31 PM

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oh ok

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its the same

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i gotta register

vagrant crater Feb 3, 2024, 9:32 PM

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yeah you just gotta login with your microsoft account

sinful ridge Feb 3, 2024, 9:32 PM

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ok

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do i need to do that

vagrant crater Feb 3, 2024, 9:32 PM

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yeah

sinful ridge Feb 3, 2024, 9:33 PM

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ok i done it

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nothing showing up

vagrant crater Feb 3, 2024, 9:38 PM

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Once you've been prompted to restart and everything

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you need to go to Windows Update and install the most recent one

sinful ridge Feb 3, 2024, 9:38 PM

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ok

vagrant crater Feb 3, 2024, 9:39 PM

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should look like this

sinful ridge Feb 3, 2024, 9:41 PM

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i can't find it i think ishould just reset it

vagrant crater Feb 3, 2024, 9:42 PM

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Just reset it and see if it fixes it tbh

sinful ridge Feb 3, 2024, 9:45 PM

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will do i cant do it rn

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but can you tell what options i should pick

gray hill Feb 3, 2024, 9:45 PM

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literally just remove all files

vagrant crater Feb 3, 2024, 9:48 PM

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sinful ridge Feb 4, 2024, 12:33 AM

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which one

gray hill Feb 4, 2024, 9:07 AM

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Local

sinful ridge Feb 4, 2024, 11:48 AM

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do i need to change any of these

vagrant crater Feb 4, 2024, 11:49 AM

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Just have it a complete clean reinstall, have it delete everything

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and install only windows

sinful ridge Feb 4, 2024, 11:50 AM

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do i need this on

vagrant crater Feb 4, 2024, 11:51 AM

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I guess?

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I've always just used the standard USB method so

sinful ridge Feb 4, 2024, 11:52 AM

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will this make me need a USB you think?

vagrant crater Feb 4, 2024, 11:52 AM

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You don't need a USB to use the built-in method of reinstalling windows

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But the USB method is preferable as it erases any variables

sinful ridge Feb 4, 2024, 11:53 AM

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ok i will just tick that i guess

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oh wait it has the reinstall windows right here anyway

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vagrant crater Feb 4, 2024, 11:54 AM

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You'd ideally want it to delete everything, not just the windows drive tbh

sinful ridge Feb 4, 2024, 11:55 AM

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vagrant crater Feb 4, 2024, 11:55 AM

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tick both

sinful ridge Feb 4, 2024, 11:55 AM

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look good

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vagrant crater Feb 4, 2024, 11:56 AM

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Actually, untick clean data, that's a bit excessive

sinful ridge Feb 4, 2024, 11:56 AM

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can't wiping your pc damage it or something

vagrant crater Feb 4, 2024, 11:56 AM

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That's more of a "selling PC" kinda thing

vagrant crater Feb 4, 2024, 11:56 AM

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sinful ridge can't wiping your pc damage it or something

no

sinful ridge Feb 4, 2024, 11:56 AM

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ah just heard it did while back

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ok im gonna do this thanks for the help i'll let you know if something happens

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only D drive?

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not C

vagrant crater Feb 4, 2024, 12:00 PM

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I think it counts C anyway

sinful ridge Feb 4, 2024, 12:00 PM

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ok cool

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unkempt bolt Feb 4, 2024, 12:07 PM

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Looks good

sinful ridge Feb 4, 2024, 12:21 PM

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Set up as new pc?

gray hill Feb 4, 2024, 12:23 PM

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Yes

sinful ridge Feb 4, 2024, 8:22 PM

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hey guys

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so about my upgrade im getting the ryzen 7 7800x3d

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but ram and motherboard

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n ot sure

gray hill Feb 4, 2024, 8:23 PM

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talk to CPUK

gritty bluffBOT Feb 4, 2024, 8:23 PM

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Customer Support

:telephone: 03333-237776
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

sinful ridge Feb 4, 2024, 8:40 PM

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gray hill talk to CPUK

Would a 240 aio cool that?

gray hill Feb 4, 2024, 8:40 PM

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Yeah it probably would

#Can someone help with a reset on my pc not sure what settings to pick