I have two Ram drives. Both are 8Gb, but only 8Gb are usable and my pc says only 1 slot is in use. | CyberPowerPC UK | Page 1

arctic rune Dec 30, 2023, 5:49 PM

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Please help 😦

deft rivet Dec 30, 2023, 5:49 PM

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Maybe its a simple case of reseating RAM

timber elk Dec 30, 2023, 5:49 PM

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are they clicked in

raven scrollBOT Dec 30, 2023, 5:49 PM

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Reseating RAM

arctic rune Dec 30, 2023, 5:49 PM

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timber elk are they clicked in

yes but one of them is hard to click in

timber elk Dec 30, 2023, 5:49 PM

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it might not be in correctly

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it shouldn't be hard

deft rivet Dec 30, 2023, 5:49 PM

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They aren't easy though

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some can be a tighter fit

timber elk Dec 30, 2023, 5:50 PM

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aren't easy, but also shouldn't need too much pressure

arctic rune Dec 30, 2023, 5:50 PM

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I have swapped both of them round and theyy both go in easily in the left drive

deft rivet Dec 30, 2023, 5:50 PM

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Pictures

arctic rune Dec 30, 2023, 5:50 PM

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what of?

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the drives out?

deft rivet Dec 30, 2023, 5:50 PM

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no, the slots

arctic rune Dec 30, 2023, 5:50 PM

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alr

deft rivet Dec 30, 2023, 5:50 PM

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to see if its clicked in

arctic rune Dec 30, 2023, 5:51 PM

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with the drives in still?

deft rivet Dec 30, 2023, 5:51 PM

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Yes

arctic rune Dec 30, 2023, 5:51 PM

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ok

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They are not the best pics sorry

deft rivet Dec 30, 2023, 5:53 PM

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Take one out

arctic rune Dec 30, 2023, 5:53 PM

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the one that is hard to push in?

deft rivet Dec 30, 2023, 5:54 PM

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Yeah

arctic rune Dec 30, 2023, 5:54 PM

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ok

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Is it safe to do when my pc is on?

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probs not

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ill use my phone

timber elk Dec 30, 2023, 5:54 PM

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yeah turn it all off

deft rivet Dec 30, 2023, 5:54 PM

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No ofc don't do it while its on

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When working on PCs make sure they are off

arctic rune Dec 30, 2023, 5:56 PM

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There

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Should I turn my pc on and see if it's the right drive that doesn't work?

deft rivet Dec 30, 2023, 5:56 PM

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Turn it on and see if it you still have 8gb

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yea

arctic rune Dec 30, 2023, 5:57 PM

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Ok

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Still 8 Gb

deft rivet Dec 30, 2023, 5:59 PM

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Good. now do the same thing with the other stick

arctic rune Dec 30, 2023, 5:59 PM

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What do you mean

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Oh

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Right

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I have already swapped them

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The they have both been in the left holder

deft rivet Dec 30, 2023, 6:00 PM

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I just want one stick on their own

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in the same slot

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to see if a ram stick is defective

arctic rune Dec 30, 2023, 6:00 PM

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Ok

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It's not going in

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I'm pushing

deft rivet Dec 30, 2023, 6:01 PM

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did you open the slot?

arctic rune Dec 30, 2023, 6:01 PM

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Yes

deft rivet Dec 30, 2023, 6:01 PM

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Right way in?

arctic rune Dec 30, 2023, 6:02 PM

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I'll send video

deft rivet Dec 30, 2023, 6:02 PM

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Okay

arctic rune Dec 30, 2023, 6:05 PM

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So

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One of them works in both slots

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The other doesnt

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If I push even more my mother board is going to bend

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So it's a problem with one of the drives then?

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Or the slot

deft rivet Dec 30, 2023, 6:06 PM

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I don't know

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Don't try to force anything.

arctic rune Dec 30, 2023, 6:06 PM

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Ok

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One of them works in both slots

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The other one doesn't work in either slots

deft rivet Dec 30, 2023, 6:07 PM

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Maybe a RAM stick issue?

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Or if you have it the wrong way around

arctic rune Dec 30, 2023, 6:07 PM

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deft rivet Maybe a RAM stick issue?

You mean the actual ram?

deft rivet Dec 30, 2023, 6:08 PM

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thats pretty common to mess up the direction

arctic rune Dec 30, 2023, 6:08 PM

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It's in

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I pushed hard and heard a click like the other one

deft rivet Dec 30, 2023, 6:08 PM

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Nice

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put them both in

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and see

arctic rune Dec 30, 2023, 6:10 PM

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rn_image_picker_lib_temp_58f3cc0b-82e7-47ad-8a2a-f7253bcff4d5.jpg

raven scrollBOT Dec 30, 2023, 6:10 PM

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cprgbglitch :tada: Congrats @arctic rune, you levelled up to 4! :tada:

arctic rune Dec 30, 2023, 6:10 PM

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Thanks

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Alot

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I'm just dumb

deft rivet Dec 30, 2023, 6:10 PM

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No worries, glad to help.

dapper marten Dec 30, 2023, 7:42 PM

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We’ve all been there

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Got the same ram as you and I tried putting it in the wrong way kekw

arctic rune Dec 30, 2023, 8:47 PM

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pepewoah

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That could have ended badly

#I have two Ram drives. Both are 8Gb, but only 8Gb are usable and my pc says only 1 slot is in use.