#hp computer (friends)
30 messages · Page 1 of 1 (latest)
I'm guessing this a windows 11 machine?
10
:warning: When reinstalling Windows, you will lose any files which are not backed up to the cloud or an external drive - please ensure any files you would like to keep are backed up before continuing.
:one: Click the button below and download the 'Create Windows 10 Installation media' tool.
:two: Follow through the installation tool, and choose 'USB flash drive' when prompted. Your USB flash drive must be 8GB or greater.
:three: Once the tool has finished, shut down the PC you're installing Windows on and insert the USB drive.
:four: Next, repeatedly press the following key while your PC is turning on, depending on your motherboard:
ASUS/ROG: F8
Aorus/Gigabyte: F12
MSI/ASRock/Cyberpower: F11
Then choose your USB drive from the list to boot from it.
:five: Follow through the installation tool. When it asks for your product key, click Skip - your PC will automatically reactivate. Make sure to select the same Windows version as you ordered with your PC, then choose a Custom installation.
:six: Select the drive in which you would like to install Windows on (you will want to install Windows on your SSD, this is typically a smaller drive), delete any partitions which already exist and then select Drive # Unallocated Space, and click Next.
:seven: Once your PC restarts, you will be taken to the first-time setup screen, where you can setup your user account and preferences.
its old
ty
No worries. Hope it resolves the issue.
am thinking it might have ram or hardrive problems
Actually, hold that
Possibly
Can you access CMD?
yes
System File Checker
SFC scans and repairs missing system files. Run the following command in Command Prompt as an Administrator.
sfc /scannow
DISM
DISM helps repair Windows image corruption. Run the following command in Command Prompt as an Administrator.
dism /online /cleanup-image /restorehealth
chkdsk (Check Disk)
Chkdsk scans for and fixes issues with your file system or disk. To run it, enter the following into a Command Prompt window with Administrative privileges.
chkdsk C: /f /r
Tried these?
i can try tomorrow but because its hp it has some diagnostic tools on the bios
even a reset
but its failing to reset
Try that and if it doesn't work update us here.
update, the windows partition messed up bad reinstalling windows worked. not sure what made this happen but will keep a eye on things
Works now?
ye works, kids annoying me all day as am working to get it fixed
i would throw it in the bin if it was me

Update the i5 7400 is running idle at 72-75