Unknown disc when unpackaged. | CyberPowerPC UK | Page 1

spare atlas Sep 29, 2023, 4:39 PM

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I just unboxed my pc and there's a disc that has writing on it saying 'Intel Motherboards. Drivers & Utilities'. I don't know what thats for or what im supposed to do with it because the pc doesn't have a disc reader

dawn dragon Sep 29, 2023, 5:07 PM

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You don't need it, the PC is plug and play

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Just run Windows Updates once it's all set up

spare atlas Sep 29, 2023, 7:28 PM

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dawn dragon Just run Windows Updates once it's all set up

Okay

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Also

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The monitor says no hdmi

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But there was no hdmi cable in the box

dawn dragon Sep 29, 2023, 7:40 PM

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I don't think the PC comes with display cables?

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Did you not get one with the monitor?

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Also make sure to plug the PC in using the Graphics card

noble gateBOT Sep 29, 2023, 7:40 PM

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Display Driver Uninstaller

:one: Download the driver for your GPU from the manufacturer's website using the links below, but don't install them yet.
:two: Download the latest version of DDU by clicking the button below, clicking on the top post which is called "Display Driver Uninstaller (DDU) VXX.X.X.X Released", and clicking ***Official Download Here*** in that post.
:three: Disconnect from the Internet by unplugging your ethernet cable or turning off WiFi in the bottom-right corner.
:four: Open the program you just downloaded, choose a location for DDU to be saved, then click Extract
:five: Open the Start Menu, click the power icon then hold Shift on your keyboard and click Restart. Once your PC has restarted, select Troubleshoot > Advanced options > Startup Settings > Restart, and press 4 to load into safe mode.
:six: Find the folder you extracted DDU into and open Display Driver Uninstaller.
:seven: On the right side, select the type as GPU, and the brand as the manufacturer of your GPU. Then, click 'Clean and Restart'.
:eight: Once you have loaded back into Windows, install the GPU drivers you downloaded earlier. Once they have installed, connect back to the Internet.

dawn dragon Sep 29, 2023, 7:40 PM

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Oop

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Not that ignore that

noble gateBOT Sep 29, 2023, 7:41 PM

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Monitor Cables

If you have a discrete GPU then you need to plug your monitor cable into the graphics card, not the motherboard. This can be found on the Quick Start Guide which was emailed to you, or you can download it with the /tag guide command.

latent brook Sep 29, 2023, 7:43 PM

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@upper ivy

spare atlas Sep 29, 2023, 8:07 PM

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Thanks!

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And lastly

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It says dp no signal

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Like it was working fine, and then turned back and said that

dawn dragon Sep 29, 2023, 8:08 PM

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What display cable are you using?

spare atlas Sep 29, 2023, 8:10 PM

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Uhh

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The one that came with the monitor

latent brook Sep 29, 2023, 8:11 PM

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Which one does it look like?

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and is it connected to the Graphics card?

spare atlas Sep 29, 2023, 8:12 PM

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Displayport

noble gateBOT Sep 29, 2023, 8:12 PM

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cprgbglitch :tada: Congrats @spare atlas, you levelled up to 1! :tada:

spare atlas Sep 29, 2023, 8:13 PM

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latent brook and is it connected to the Graphics card?

Yh

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But i restarted it

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And its working again

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Just hope it doesn't happen again

latent brook Sep 29, 2023, 8:14 PM

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It may just be a loose connection, make sure it's tightly in the monitor and the computer,

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It's very easily done, just gotta make sure it's snug.

spare atlas Sep 29, 2023, 8:15 PM

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Its tight

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Whats the difference between clicking restore from a pc and set up as a new PC

dawn dragon Sep 29, 2023, 8:15 PM

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You may have a cloud save from another PC/Laptop?

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Personally, I'd set it up as a new device

spare atlas Sep 29, 2023, 8:16 PM

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Alr ill do that, thanks

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Wait so whats the disc for then

dawn dragon Sep 29, 2023, 8:27 PM

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Nothing, it's not needed probably just a manual

latent brook Sep 29, 2023, 8:27 PM

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I believe the disc is just what every motherboard comes with,

dawn dragon Sep 29, 2023, 8:27 PM

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^

spare atlas Sep 29, 2023, 8:32 PM

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I was offered a free Xbox game pass

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But i accidentally pressed back

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And now it's gone

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Anyway to get that back?

latent brook Sep 29, 2023, 8:32 PM

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Where was this? Discord?

dawn dragon Sep 29, 2023, 8:33 PM

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On the setup screen it offers free game pass for a month

latent brook Sep 29, 2023, 8:33 PM

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O

dawn dragon Sep 29, 2023, 8:33 PM

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Umm not sure how you'd get it back if it's not showing up in the setup screen anymore? Maybe once the PC is setup, download the Xbox app and see if the free 30 days appears there?

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Yeah looks like it'll be in the Xbox App

spare atlas Sep 29, 2023, 8:35 PM

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latent brook Where was this? Discord?

Nah, where u gotta set up the stuff when first turn on the pc

spare atlas Sep 29, 2023, 8:35 PM

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latent brook O

Didn't you get the offer?

spare atlas Sep 29, 2023, 8:36 PM

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dawn dragon Yeah looks like it'll be in the Xbox App

Epic

dawn dragon Sep 29, 2023, 8:36 PM

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No not the Epic Games launcher TrollGlad jk lol

latent brook Sep 29, 2023, 8:36 PM

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... shivers Epic Games...

dawn dragon Sep 29, 2023, 8:36 PM

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Steam >>>

spare atlas Sep 29, 2023, 8:52 PM

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Lol

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How do i control the colours on the computer

dawn dragon Sep 29, 2023, 8:53 PM

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What fans have you got?

spare atlas Sep 29, 2023, 8:55 PM

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Uhhh

noble gateBOT Sep 29, 2023, 8:55 PM

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cprgbglitch :tada: Congrats @spare atlas, you levelled up to 2! :tada:

spare atlas Sep 29, 2023, 8:55 PM

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Dunno

dawn dragon Sep 29, 2023, 8:56 PM

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Picture?

spare atlas Sep 29, 2023, 8:56 PM

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Just that i got 3

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latent brook Sep 29, 2023, 8:56 PM

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Cyberpower hyperloops?

dawn dragon Sep 29, 2023, 8:57 PM

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Back one is a CyberPower fan the top may be MSI fans so mystic light?

upper ivy Sep 29, 2023, 8:57 PM

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Mystic light for everything apart from if you have a remote

dawn dragon Sep 29, 2023, 8:57 PM

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The back fan you should have gotten a remote control with the PC?

upper ivy Sep 29, 2023, 8:57 PM

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Some cyberpower hyperloops are not remote controlled

spare atlas Sep 29, 2023, 8:57 PM

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It happened again. Turned off and said dp no singal

upper ivy Sep 29, 2023, 8:57 PM

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Was it while doing stuff?

spare atlas Sep 29, 2023, 8:58 PM

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Yh

spare atlas Sep 29, 2023, 8:58 PM

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dawn dragon The back fan you should have gotten a remote control with the PC?

Nope, no remote control

dawn dragon Sep 29, 2023, 8:59 PM

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Ah, not really sure what software will change that back fan then

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But the top two use Mystic Light

spare atlas Sep 29, 2023, 9:53 PM

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Anyone know why my pc keeps turning off

upper ivy Sep 29, 2023, 9:53 PM

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No, specs please

spare atlas Sep 29, 2023, 9:55 PM

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Uhhh

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Where do i get em

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The monitor turns off and says dp no signal

dawn dragon Sep 29, 2023, 9:59 PM

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You got another cable to try?

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maybe it's a dodgy cable

spare atlas Sep 29, 2023, 10:04 PM

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Nooe

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Nope*

spare atlas Sep 29, 2023, 10:28 PM

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Do i need to install bios?

latent brook Sep 30, 2023, 8:25 AM

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spare atlas Do i need to install bios?

The BIOS would already be installed, however it is a good idea to make sure it is up to date.

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You can do this by going to the motherboard's website,using your model, ASUS, AMD, etc etc, and installing the most up to date revision of your bios.

spare atlas Sep 30, 2023, 11:27 AM

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Monitor keeps turning off still

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And says dp no display

dawn dragon Sep 30, 2023, 11:28 AM

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You able to check this?

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And are you sure the cable is securely plugged in and not loose?

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I would try buy another cable to make sure it's not a cable issue

spare atlas Sep 30, 2023, 12:27 PM

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dawn dragon And are you sure the cable is securely plugged in and not loose?

Im sure

spare atlas Sep 30, 2023, 12:27 PM

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dawn dragon I would try buy another cable to make sure it's not a cable issue

Kinda trying to save money

spare atlas Sep 30, 2023, 12:28 PM

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dawn dragon

Just set it to Never

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But its the problem with the dp

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I think

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Cuz it just happens randomly

upper ivy Sep 30, 2023, 12:38 PM

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spare atlas Kinda trying to save money

Its like £10

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MAX

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Also try a different port on the back

#Unknown disc when unpackaged.