Switched PC ON AND UT BEEPED 4 TIMES THEN SWITCHED ON | CyberPowerPC UK | Page 1

mellow narwhal Sep 2, 2023, 12:28 PM

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The error code is PAGE_FAULT_IN_NONPAGED_AREA

I HAVENT GOT ANOTHER BLUESCREEN AFTER IT RESTARTED ?

steel coral Sep 2, 2023, 12:28 PM

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Full system specs please

mellow narwhal Sep 2, 2023, 12:31 PM

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steel coral Sep 2, 2023, 1:45 PM

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If it happens again let us know

mellow narwhal Sep 2, 2023, 1:57 PM

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@steel coral nothings wrong with my Ram is there

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As the blue screen only happened once with that error.

steel coral Sep 2, 2023, 2:01 PM

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If it happens frequently you can diagnose it

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but for now you should be okay

mellow narwhal Sep 2, 2023, 2:06 PM

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That’s fine thanks

mellow narwhal Sep 3, 2023, 6:02 PM

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Hi I was playing Five M and I have not got a blue screen and it said KERNEL_SECURITY_CHECK_FAILUR

barren birchBOT Sep 3, 2023, 6:02 PM

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cprgbglitch :tada: Congrats @mellow narwhal, you levelled up to 4! :tada:

steel coral Sep 3, 2023, 6:03 PM

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Iirc that points to windows being the issue

mellow narwhal Sep 3, 2023, 6:06 PM

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I also got this one aswell

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PAGE_FAULT_IN_NONPAGED_AREA

tame crane Sep 3, 2023, 6:11 PM

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Could be a ram issue that one have you tried a memtest?

mellow narwhal Sep 3, 2023, 6:11 PM

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No ?

barren birchBOT Sep 3, 2023, 6:11 PM

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MemTest86 Memory Testing

:one: Download MemTest86 using the link below.
:two: Open the zip file you downloaded and run ImageUSB
:three: Click 'Extract', choose a File Location then click 'Extract' again.
:four: Run ImageUSB from the File Explorer windows which just opened and select your USB stick from the list.
:five: Click the Write button, ensuring that any files on your USB stick that you would like to keep are backed up.
:six: Shut down the PC you are going to be testing, insert the USB stick and press the following key while your PC is turning on, depending on your motherboard:
rog ASUS/ROG: F8
aorus Aorus/Gigabyte: F12
msi asrock MSI/ASRock/Cyberpower: F11
Then select your USB Drive from the list and press Enter.
:seven: Wait for the 10 second timer to finish and the test will begin.
:exclamation: If MemTest86 picks up an error, or the test has finished (It will stop automatically), let us know.

After making a MemTest86 USB, you will notice that your USB will have much less capacity. To fix this, reopen the ImageUSB tool, select Reformat USB drive under Step 2, then click Write again.

tame crane Sep 3, 2023, 6:12 PM

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Try this or use Windows Memory Diagnostic which is built in to windows

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MemTest is better though

mellow narwhal Sep 3, 2023, 6:12 PM

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No worries thanks

tame crane Sep 3, 2023, 6:12 PM

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Np hopefully it'll find an error so it can be an easy fix of just replacing the RAM 🙏

mellow narwhal Sep 3, 2023, 6:24 PM

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Hey the second step where it says click run it takes me to this page ?

steel coral Sep 3, 2023, 6:25 PM

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Press write

mellow narwhal Sep 3, 2023, 6:27 PM

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It’s saying no valid file shall I extract them to my usb stick ?

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?

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@steel coral

steel coral Sep 3, 2023, 6:33 PM

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I have never used the tool myself - I don't really know

mellow narwhal Sep 3, 2023, 6:34 PM

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Is there no other way of checking what’s the problem

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?

steel coral Sep 3, 2023, 6:38 PM

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No idea but a quick search doesn't show anything

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Just do it again

mellow narwhal Sep 3, 2023, 6:44 PM

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It keeps saying no valid file

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I’ll run windows memory diagnostic

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@tame crane

steel coral Sep 3, 2023, 6:50 PM

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👍 should tell you anyways

mellow narwhal Sep 3, 2023, 6:52 PM

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That’s fine

mellow narwhal Sep 3, 2023, 7:22 PM

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Hi I ran the memory diagnostic tool

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And it showed that it Detected hardware issues

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@tame crane

steel coral Sep 3, 2023, 7:28 PM

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Now before anything disable XMP in the bios

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see if there is still an issue

mellow narwhal Sep 3, 2023, 7:30 PM

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How do I do that ?

tame crane Sep 3, 2023, 7:30 PM

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What motherboard do you have?

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Oh Gigabyte

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Turn PC off, then turn it on and spam Del key

mellow narwhal Sep 3, 2023, 7:33 PM

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Gigabyte H610M H: m-ATX w/, USB 3.2, 1x M.2

steel coral Sep 3, 2023, 7:34 PM

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Yep do what he said

mellow narwhal Sep 3, 2023, 7:34 PM

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steel coral Sep 3, 2023, 7:35 PM

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Disable XMP

mellow narwhal Sep 3, 2023, 7:35 PM

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It’s disabled

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steel coral Sep 3, 2023, 7:36 PM

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👍

mellow narwhal Sep 3, 2023, 7:36 PM

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Now what shall I do ,

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?

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@steel coral @tame crane

barren birchBOT Sep 3, 2023, 7:38 PM

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cprgbglitch :tada: Congrats @mellow narwhal, you levelled up to 5! :tada:

tame crane Sep 3, 2023, 7:39 PM

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You'll probs want to run the memory test again see if the error still persists

mellow narwhal Sep 3, 2023, 7:39 PM

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So shall I save and exit ?

tame crane Sep 3, 2023, 7:39 PM

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if still persists then take one of your RAM sticks out, do the test again and try and figure out which stick is the faulty one

mellow narwhal Sep 3, 2023, 7:39 PM

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Aye ok

tame crane Sep 3, 2023, 7:39 PM

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mellow narwhal So shall I save and exit ?

yeh

mellow narwhal Sep 3, 2023, 7:40 PM

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Ok

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I don’t really want to touch any of the components in my PC in case it voids the warranty ?

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@tame crane

tame crane Sep 3, 2023, 7:57 PM

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mellow narwhal I don’t really want to touch any of the components in my PC in case it voids the...

You'd have to contact CyberPower tell them everything you've done and tell them a mem test found issues they'll probs RMA the machine

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RAM is very easy to take out and put back in though and will only void warranty if you somehow damage it

mellow narwhal Sep 3, 2023, 7:57 PM

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Yes that’s why I don’t really want to take it out as I’m new to this ?

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@tame crane it was the memory diagnostic test I did does that tell you everything that fails ?

tame crane Sep 3, 2023, 7:59 PM

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It says if your RAM has problems but not sure if it says which stick it is specifically

mellow narwhal Sep 3, 2023, 8:06 PM

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As I’ve disabled xmp and ran diagnostic test if doesn’t say there’s a problem what do I do put it back on or leave it disabled ?

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@tame crane

tame crane Sep 3, 2023, 8:12 PM

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soz just eating

mellow narwhal Sep 3, 2023, 8:13 PM

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That’s fine 😉

tame crane Sep 3, 2023, 8:14 PM

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If you still get errors then turn XMP back on and contact CP

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As likely you've got a faulty stick

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Are you still within warranty?

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2 years parts / 5 years labour I think it is

mellow narwhal Sep 3, 2023, 8:19 PM

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I’ve only had this for a week

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Gold warranty it’s got

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@tame crane

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It was working perfectly fine up and till it started getting blue screens

steel coral Sep 3, 2023, 8:23 PM

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Yea

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sadly stuff happens

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but you are covered under warranty

mellow narwhal Sep 3, 2023, 8:26 PM

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It’s now saying it hasn’t detected any errors ?

steel coral Sep 3, 2023, 8:26 PM

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Yea it could be up to the motherboard cpu or ram at this point then

mellow narwhal Sep 3, 2023, 8:27 PM

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So should I contact CP tomorrow and let them know

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Should I put the XMP back on

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@steel coral

steel coral Sep 3, 2023, 8:32 PM

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No

#Switched PC ON AND UT BEEPED 4 TIMES THEN SWITCHED ON