Cyberpower fans not lighting up after leaving pc for 3 weeks while being on holiday | CyberPowerPC UK | Page 1

regal meadow Aug 14, 2023, 7:29 PM

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I had unplugged my pc to go on holiday and when i come back the lights of the fans arent working and im having little stutters that werent happening before.
This is the pc i got btw

thick frost Aug 14, 2023, 7:46 PM

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are the fan still working themselfs?

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check to make sure the fan power connecters are in corrently

eager groveBOT Aug 14, 2023, 7:48 PM

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Prime95 Stress Testing

:one: Visit the link below and download Windows: 64-bit
:two: Open the zip file you just downloaded and run Prime95.exe
:three: Click 'Extract', choose a File Location then click 'Extract' again.
:four: Run Prime95 from the File Explorer window which just opened and select 'Just Testing'
:five: Run the Large FFTs Test, leaving all the other settings on the defaults, and allow it to run for two hours.
:exclamation: If your PC freezes or crashes while running the test or the two hours are up, let us know.
:six: At the top, select Test and click Stop, then go to Options and choose Torture Test.
:seven: Run the Blend Test, leaving all the other settings on the defaults, and allow it to run for 2 hours.
:exclamation: If your PC freezes or crashes while running the test or the two hours are up, let us know.

thick frost Aug 14, 2023, 7:48 PM

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stress test the computer to see if its stable

eager groveBOT Aug 14, 2023, 7:49 PM

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HWiNFO

Download either the Installer or Portable version
For temperatures, run in Sensor Only mode.

thick frost Aug 14, 2023, 7:49 PM

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keep a eye on temps

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if the stuttering keep happening and or u find a problem share it with us

regal meadow Aug 14, 2023, 8:05 PM

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the fans itself are running but the fans arent lighting

regal meadow Aug 14, 2023, 8:05 PM

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thick frost keep a eye on temps

they stay below 60 consistent

thick frost Aug 14, 2023, 8:05 PM

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idle?

regal meadow Aug 14, 2023, 8:05 PM

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no whilsty gaming

thick frost Aug 14, 2023, 8:06 PM

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whats your % full is your storage

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do u use software for your fan lights

regal meadow Aug 14, 2023, 8:06 PM

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no its justa remote

eager groveBOT Aug 14, 2023, 8:06 PM

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cprgbglitch :tada: Congrats @regal meadow, you levelled up to 1! :tada:

regal meadow Aug 14, 2023, 8:07 PM

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thick frost whats your % full is your storage

how do chekc taht

thick frost Aug 14, 2023, 8:08 PM

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regal meadow Aug 14, 2023, 8:09 PM

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thick frost Aug 14, 2023, 8:09 PM

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stuttering what if feel like

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lag or computer freezing

regal meadow Aug 14, 2023, 8:09 PM

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freezing

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but its only tiny

thick frost Aug 14, 2023, 8:10 PM

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do u have any pending updates to gpu drivers or windows

regal meadow Aug 14, 2023, 8:10 PM

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i must check soon

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but i am more worried about that rgb fans not wrking#

thick frost Aug 14, 2023, 8:11 PM

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remote not working for them>?

regal meadow Aug 14, 2023, 8:11 PM

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they arent truniong on

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and ig the remote wont workl

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i think the problem came about when i unplugged my pc

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i first shut down then i unplugged it from the mains

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my brother has a cyberpc and whenever he unplugged his pc problems come about

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he currently has the same problem

eager groveBOT Aug 14, 2023, 8:14 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

thick frost Aug 14, 2023, 8:14 PM

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shoot a message over to customer service about it

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also might be a fan controler in the back side of your case u can check out

astral echo Aug 14, 2023, 8:17 PM

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Is there battery’s in the remotes?

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I don’t know if they use battery’s or anything but they might of ran out

regal meadow Aug 14, 2023, 8:18 PM

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i changed the batteries a few mins ago

astral echo Aug 14, 2023, 8:18 PM

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Even tho I don’t know much, they might have ran out so replace the@

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Oh

regal meadow Aug 14, 2023, 8:18 PM

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thick frost shoot a message over to customer service about it

ok i will

regal meadow Aug 14, 2023, 8:18 PM

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thick frost also might be a fan controler in the back side of your case u can check out

how would i check that#

thick frost Aug 14, 2023, 8:18 PM

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take off the back pannel

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something like a box with all fans plugged into it

regal meadow Aug 14, 2023, 8:19 PM

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yes i see it

thick frost Aug 14, 2023, 8:20 PM

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check to see all the front pannel connects are in aswell

regal meadow Aug 14, 2023, 8:21 PM

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which one would be the connector for the led

thick frost Aug 14, 2023, 8:21 PM

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fan connectors

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around the motherboard there will be FAN !

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1

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FAN 2

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power connecters for the fans

regal meadow Aug 14, 2023, 8:22 PM

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ok

eager groveBOT Aug 14, 2023, 8:22 PM

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cprgbglitch :tada: Congrats @regal meadow, you levelled up to 2! :tada:

thick frost Aug 14, 2023, 8:22 PM

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tbh the rgb for me its not so much of a problem

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if the pc working allright thats more of a problem

regal meadow Aug 14, 2023, 8:23 PM

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everything is connected

thick frost Aug 14, 2023, 8:24 PM

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check the remote see if need batterys

regal meadow Aug 14, 2023, 8:24 PM

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i replaced them earlier

thick frost Aug 14, 2023, 8:25 PM

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also

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look into your programs see if there is any rgb software

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that you use to change

regal meadow Aug 14, 2023, 8:26 PM

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its cyberpower pc fans so its only a remote

thick frost Aug 14, 2023, 8:26 PM

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ok get in touch with support

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see what they suggest

regal meadow Aug 14, 2023, 8:28 PM

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alright i will

thick frost Aug 14, 2023, 8:28 PM

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am not sure if taking power off your motherboard can do anything bad to it

regal meadow Aug 14, 2023, 8:29 PM

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the thing is with cyberpower pc

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is with my brother his pc would always not turn on after being unplugged from the mains

thick frost Aug 14, 2023, 8:29 PM

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why do u unplug it?

eager groveBOT Aug 14, 2023, 8:29 PM

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cprgbglitch :tada: Congrats @thick frost, you levelled up to 14! :tada:

regal meadow Aug 14, 2023, 8:29 PM

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and it would take something like "hotwiring the motherboard" to turn it on

regal meadow Aug 14, 2023, 8:29 PM

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thick frost why do u unplug it?

i first shut it down properly

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and i wanted to avoid a fire

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which sounds kinda stupid but i really didnt wanna lose my pc 😦

thick frost Aug 14, 2023, 8:30 PM

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tbh i feel like your the only person in exsistents that does this

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i cant recommending not to do it

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but looking at the problems you and your brother are having i wouldnt

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pcs are safe and have failsafes

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if your scared of fires get a serg protector extantion and plug it into that

regal meadow Aug 14, 2023, 8:32 PM

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yea i was having second thoughts while i was on tyhe plane

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thankls for the help tho ill do what u said to fix the stutters

thick frost Aug 14, 2023, 8:33 PM

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like i said

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am not sure if taking power away from your pc is doing anything wrong

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because i dont know

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with crashes

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stress test your pc

regal meadow Aug 14, 2023, 8:34 PM

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alright

thick frost Aug 14, 2023, 8:34 PM

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get software to check gpu and cpu loads and temps

eager groveBOT Aug 14, 2023, 8:34 PM

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Prime95 Stress Testing

:one: Visit the link below and download Windows: 64-bit
:two: Open the zip file you just downloaded and run Prime95.exe
:three: Click 'Extract', choose a File Location then click 'Extract' again.
:four: Run Prime95 from the File Explorer window which just opened and select 'Just Testing'
:five: Run the Large FFTs Test, leaving all the other settings on the defaults, and allow it to run for two hours.
:exclamation: If your PC freezes or crashes while running the test or the two hours are up, let us know.
:six: At the top, select Test and click Stop, then go to Options and choose Torture Test.
:seven: Run the Blend Test, leaving all the other settings on the defaults, and allow it to run for 2 hours.
:exclamation: If your PC freezes or crashes while running the test or the two hours are up, let us know.

regal meadow Aug 14, 2023, 8:35 PM

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alright

thick frost Aug 14, 2023, 8:35 PM

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your temps will get high under this

regal meadow Aug 14, 2023, 8:35 PM

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thanks for the headsup

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ur a big help

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idk if im seeming sacrcastic but u were genuinely helpful

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so thanks

thick frost Aug 14, 2023, 8:39 PM

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there is so much going on with computers it could be anything mate

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i get freezes now and then

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got be a bad driver or bad hardware

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never will i know

#Cyberpower fans not lighting up after leaving pc for 3 weeks while being on holiday