pc setup | CyberPowerPC UK | Page 1

frail nova Jul 28, 2023, 1:30 PM

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How come you want your usb as a boot option?

stiff marten Jul 28, 2023, 1:30 PM

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Make sure you've created your bootable usb using this guide -> https://support.cyberpowersystem.co.uk/hc/en-gb/articles/360014733319-How-to-create-a-bootable-installation-media-for-Windows-with-the-Windows-Media-Creation-Tool

CyberPowerPC UK

How to create a bootable installation media for Windows with the Wi...

If you want to install or reinstall Windows 7, Windows 8.1, Windows 10 or Windows 11, you can go to the software download website and create your own installation media using either a USB flash dri...

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send a video of what you're doing and what happens

frail nova Jul 28, 2023, 1:31 PM

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if you don't have windows then your USB will be the default boot option so no need to change it

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MSI bios be like that some times

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had it on mine

stiff marten Jul 28, 2023, 1:32 PM

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turn the PC off, plug in your USB and then turn the PC on and don't press anything

frail nova Jul 28, 2023, 1:34 PM

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yeah it's checking the network for the windows server (how we install it on our end)

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once that fails it should go to the USB if you have followed the steps above creating the Bootable USB

placid aurora Jul 28, 2023, 1:35 PM

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Have you actually ran the media creation tool or did you just drag the files onto the USB?

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So it's deffo a bootable image

stiff marten Jul 28, 2023, 1:41 PM

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Okay instead try pressing F11 on the keyboard as you're turning the PC on

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This should bring you to the boot menu

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Can you show me what comes up?

frail nova Jul 28, 2023, 1:45 PM

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Would be the 3rd one if that's you USB

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Sound like something is wrong with your USB format it and start again

stiff marten Jul 28, 2023, 1:47 PM

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Create the usb drive again

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But follow the guide I sent abov

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I would create the usb again on your laptop

remote musk Jul 28, 2023, 1:56 PM

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its saying to do windows update after installing windows on your new pc

remote musk Jul 28, 2023, 2:11 PM

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When it reaches 100 it has finished creating the usb

dusky sundial Jul 28, 2023, 2:16 PM

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It will finish

remote musk Jul 28, 2023, 2:17 PM

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its crashing in the installer?

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do u get to the screen where it asks for the language/keyboard settings?

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oh

frail nova Jul 28, 2023, 2:21 PM

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Is it a BSOD or is it just a blank blue screen?

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cause you might have to give it some time as USB read speeds are ass I know when I use hermin it takes 5 mins just to boot off the drive

remote musk Jul 28, 2023, 2:22 PM

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frail nova cause you might have to give it some time as USB read speeds are ass I know when...

the issue here is it tries to load the installer but bsods and doesnt give any time to check the error code

frail nova Jul 28, 2023, 2:23 PM

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He doesn't have windows there will be no error code

placid aurora Jul 28, 2023, 2:23 PM

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Unplug all the RAM modules and connect one module to slot 2
Unplug the CMOS battery from the motherboard and reconnect after 10 - 15 minutes
Plug the USB into the back of the motherboard, into the blue port

frail nova Jul 28, 2023, 2:24 PM

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Windows should install fine as we have installed it to test the system.

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Then we will be unable to trouble shoot for you

remote musk Jul 28, 2023, 2:25 PM

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maybe try a different usb?
in case its not liking something about the current one

placid aurora Jul 28, 2023, 2:25 PM

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@thick mirage this is beyond discord support at this stage please email [email protected]

frail nova Jul 28, 2023, 2:25 PM

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It's pointing more to your USB being at fault than the PC

placid aurora Jul 28, 2023, 2:26 PM

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@thick mirage one last idea, try using Win10

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SecureBoot might be messing with it

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So format the USB again and use the Windows 10 Media creation tool, not the 11

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You need a DVD Drive

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try plugging that into the back and use a win 10 install disc but

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Use the boot menu

remote musk Jul 28, 2023, 2:33 PM

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yes

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you either get it through windows update or from https://www.microsoft.com/en-gb/software-download/windows11 (windows 11 installation assistant)

dusky sundial Jul 28, 2023, 2:34 PM

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Not your computer

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That's just your usb or something

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¯_(ツ)_/¯

tame sparrowBOT Jul 28, 2023, 2:35 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

dusky sundial Jul 28, 2023, 2:37 PM

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Does it freeze in bios?

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Disable xmp

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😭let me help

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Send a screenshot over of your bios

tame sparrowBOT Jul 28, 2023, 2:37 PM

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cprgbglitch :tada: Congrats @thick mirage, you levelled up to 12! :tada:

dusky sundial Jul 28, 2023, 2:38 PM

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The memory icon with profile 1 under it

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Disable profile 1

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Yeah

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Make it so it's 4800mhz

remote musk Jul 28, 2023, 2:39 PM

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click it again

dusky sundial Jul 28, 2023, 2:39 PM

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Huhh

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Oh

remote musk Jul 28, 2023, 2:39 PM

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then it will turn grey

dusky sundial Jul 28, 2023, 2:40 PM

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Reset CMOS

tame sparrowBOT Jul 28, 2023, 2:40 PM

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

dusky sundial Jul 28, 2023, 2:40 PM

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¯_(ツ)_/¯

remote musk Jul 28, 2023, 2:41 PM

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what motherboard is this

dusky sundial Jul 28, 2023, 2:41 PM

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Contact support then

dusky sundial Jul 28, 2023, 2:41 PM

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remote musk what motherboard is this

X670E tomahawk

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I think

frail nova Jul 28, 2023, 2:48 PM

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Please be respectful to members trying to help you

stiff marten Jul 28, 2023, 2:48 PM

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that's your usb drive

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Do you have another

vestal pike Jul 28, 2023, 3:00 PM

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At this point, its better off going through the support team. The quicker you email, the quicker it can get sent off and you can discuss where you go from there 👍

frail nova Jul 28, 2023, 3:40 PM

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Again windows has been installed previously on your system for testing. Are you getting to the drive select section? and did you format your drive once you got here?

placid aurora Jul 28, 2023, 3:46 PM

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needs to look like this

frail nova Jul 28, 2023, 3:57 PM

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People are trying to help and we will not tolerate it. Thank you for the apology just try and keep it chill ✌️

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https://tenor.com/view/were-here-to-help-you-jack-donaghy-30rock-were-here-to-assist-you-were-here-to-help-you-out-gif-21903584

Tenor

vestal pike Jul 28, 2023, 4:13 PM

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Its understandable, as long as you know that it WILL get sorted 👍

placid aurora Jul 28, 2023, 4:17 PM

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Sorted?

frail nova Jul 28, 2023, 4:23 PM

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It's all good my dude! Just hope it's sorted and you get a weekend of Gaming in

vestal pike Jul 28, 2023, 4:29 PM

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If not, cyberpower will try their best to get it sorted sooner rather than later

dusky sundial Jul 28, 2023, 5:18 PM

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@thick mirage there's no worries, I am happy to help with any issues

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Sounds like your system is getting sorted and used to itself

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Lovely pepewoah

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Please let us know if any issues occur

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Did you just leave the xmp profile or did that seem to fix it?

vestal pike Jul 28, 2023, 5:22 PM

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Yeah. Pcs are a royal pain in the ass

dusky sundial Jul 28, 2023, 5:23 PM

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Oh brilliant

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Well

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Wanna run some tests to be sure?

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Cinebench, OCCT Furmark

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Yep

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Chances are it's not even idle

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Yeah

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Yeah it just does that

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Yeah it goes down, also

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Your glass may be tinted

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Bios

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But why

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No need 😔

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Let it do it's thing cpuk has configured

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So let it be ig

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It's fine

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😔

rustic summit Jul 28, 2023, 6:17 PM

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How's it running? All g?

flat thistle Jul 28, 2023, 7:10 PM

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Believe that's off work Curt

#pc setup