Brand new CYBERPOWER PC beeping on start up. | CyberPowerPC UK | Page 1

jade wren Jul 26, 2023, 5:17 PM

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Just recieved my new PC today and when booting it up no display appears and it makes one beep on start up?

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Brand new CYBERPOWER PC beeping on start up.

static bloom Jul 26, 2023, 5:20 PM

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Where is your monitor cable plugged into?

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Is it on the left hand side, or around the middle of the pc

static bloom Jul 26, 2023, 5:37 PM

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Deleted the video (just because it had your order number in)

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Is there any debug leds on your motherboard.

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Or if you aren’t sure, whats the name of your motherboard and i can check

jade wren Jul 26, 2023, 5:55 PM

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Gigabyte B550M DS3H: m-ATX w/ USB 3.2, 2x M

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Yeah I’m not sure what debug leds are sorry.

jade wren Jul 26, 2023, 6:54 PM

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Can anyone assist? 🥲

limpid tigerBOT Jul 26, 2023, 7:03 PM

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

idle apex Jul 26, 2023, 7:03 PM

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Give this a try

jade wren Jul 26, 2023, 7:08 PM

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Okay I’ll get back to you in a hour

jade wren Jul 26, 2023, 7:36 PM

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No luck, double beep now no display

limpid tigerBOT Jul 26, 2023, 7:36 PM

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cprgbglitch :tada: Congrats @jade wren, you levelled up to 1! :tada:

jade wren Jul 26, 2023, 7:37 PM

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@idle apex

gleaming patrol Jul 26, 2023, 7:39 PM

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@jade wren Hi there, can I just check that you have your video cables in the right place

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send a photo of the back of your computer

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Someone already asked but you never responded so idk

jade wren Jul 26, 2023, 7:39 PM

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He delete it bc it had number on the back here again

gleaming patrol Jul 26, 2023, 7:40 PM

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ooh

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sorry

jade wren Jul 26, 2023, 7:40 PM

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Can delete when seen

gleaming patrol Jul 26, 2023, 7:40 PM

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delete

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lemme just search beep codes

static bloom Jul 26, 2023, 7:40 PM

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It can be a nightmare to diagnose without debug leds

gleaming patrol Jul 26, 2023, 7:41 PM

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Likely won't be broken

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Its been tested

static bloom Jul 26, 2023, 7:41 PM

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Never heard of just one beep

limpid tigerBOT Jul 26, 2023, 7:41 PM

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Reseating RAM

gleaming patrol Jul 26, 2023, 7:41 PM

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Neither

static bloom Jul 26, 2023, 7:41 PM

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Easiest things go trial first is reseating parts

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Ram, GPU (if you’re confident)

gleaming patrol Jul 26, 2023, 7:41 PM

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Forget that

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it says its normal

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why am I not looking on the internet 🤣

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Are you sure your display is connected

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1 beep = post

idle apex Jul 26, 2023, 7:42 PM

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If it's 2 beeps now then I'd try reseating the ram

jade wren Jul 26, 2023, 7:42 PM

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Yes display is connected per the video, 1 beep at first, reset cmos now 2 beep

gleaming patrol Jul 26, 2023, 7:42 PM

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jade wren Yes display is connected per the video, 1 beep at first, reset cmos now 2 beep

oh

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dam

gleaming patrol Jul 26, 2023, 7:42 PM

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limpid tiger

This isn't too difficult

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Depends on your motherboard but some just require one latch to pop out

jade wren Jul 26, 2023, 7:43 PM

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yeah ik how to do that ill get back to you soon

gleaming patrol Jul 26, 2023, 7:43 PM

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👍 don't let the ram slip out and drop

jade wren Jul 26, 2023, 7:43 PM

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Will I reseat them in different slots or same slots

gleaming patrol Jul 26, 2023, 7:44 PM

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Same slots

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always furthest > then 1 slot inbetween

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so 4 and 2

jade wren Jul 26, 2023, 7:52 PM

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reseasted 1 beep no display.

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😦

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I might just have to return this PC, you pay for a prebuild for a reason, If I wanted issues I would of bought the parts seperately myself lmao

gleaming patrol Jul 26, 2023, 7:53 PM

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1 beep is good

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Huhhh

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Now are you sure that its not your monitor?

jade wren Jul 26, 2023, 7:54 PM

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yeah it literally works with my ps

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and I have another pc that has never beeped I do not think a beep is good tbh

gleaming patrol Jul 26, 2023, 7:54 PM

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Don't think this is your computer in all honesty

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Might be something else?

jade wren Jul 26, 2023, 7:55 PM

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strange lemme switch hdmi, just got it today

gleaming patrol Jul 26, 2023, 7:55 PM

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Yeah

jade wren Jul 26, 2023, 7:56 PM

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just swapped slots in pc and monitor no luck, trying a different display now

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yeah works on my tv, weird weird weird, sorry about that.

gleaming patrol Jul 26, 2023, 7:58 PM

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Oh it was your tv

jade wren Jul 26, 2023, 7:58 PM

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yeah just worrksd on the monitor now lmaooo cba

gleaming patrol Jul 26, 2023, 7:58 PM

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that makes sense

jade wren Jul 26, 2023, 7:58 PM

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just plugged it back into the monitor and it works thanks guys, sorry about the frustration 🙂

gleaming patrol Jul 26, 2023, 7:58 PM

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some tvs hate computers

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¯_(ツ)_/¯

gleaming patrol Jul 26, 2023, 7:59 PM

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jade wren just plugged it back into the monitor and it works thanks guys, sorry about the...

You have a good evening!

#Brand new CYBERPOWER PC beeping on start up.