#new cyberpower pc no signal issue

1 messages · Page 1 of 1 (latest)

warm cedar
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I have recieved my new pc from cyberpower and ive connected a Display port cable to my 6800xt and my monitor but i am receiving no signal on my monitor, can anyone help me pls?

frank lintel
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Have you tried re-seating your RAM, this can help sometimes, just remove them and put them back in.

sudden cradle
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maybe a CMOS reset too

warm cedar
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All my ram sticks?

late lichenBOT
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Reseating RAM
Cyberpower UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
warm cedar
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Cos i have 4

frank lintel
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yeah

warm cedar
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Lemme try that then

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Re seating did nothing

late lichenBOT
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cprgbglitch :tada: Congrats @warm cedar, you levelled up to 1! :tada: cprgbglitch

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

Cyberpower UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
sudden cradle
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give this a go

warm cedar
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Nope

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My motherboard is beeping

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One long beep followed by two short beeps

warm cedar
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Any other solutions?

clever oyster
warm cedar
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gigabyte b550m ds3h micro

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as in micro atx

clever oyster
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You could try reseating your GPU to see if that helps (if you didn't remove it to take out the CMOS)

late lichenBOT
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Reseating GPU
Cyberpower UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
clever oyster
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Also, which CPU do you have in your PC?

warm cedar
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And ive already tried re seating ram and the cmos

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And the cpu is Ryzen 7 5700x

clever oyster
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I see - the 1 long 2 short beeps does indicate a GPU issue so it would be worth trying to reseat it just incase its been knocked in transit

warm cedar
clever oyster
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Ah no worries, hopefully they'll get it back up and running soon 🙂

warm cedar
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ye

warm cedar
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i misheard the beeps at first

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but im guessing that also means its a gpu issue

clever oyster
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Some of the beep codes seem to overlap and each motherboard manufacturer has them slightly different, so they're not always super reliable on indicating where the problem might be - it's probably either GPU or RAM related but probably best to leave it with Cyberpower and they can get it sorted for you

warm cedar
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Im just hoping i can get it back as soon as possible