#CPU constantly at 100 degrees

28 messages · Page 1 of 1 (latest)

ruby cradle
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Hey so I’ve had this issue for a week now and it’s only just become pretty bad. Essentially as soon as I turn my computer on the CPU temp is something crazy high like 80 to 100, and switches very rapidly. I would occasionally get CPU heat warnings when I’d turn my pc off. I’ve just cleaned the heat sink which was pretty dusty, as well as the fans. But now it turns on for a few seconds, gives me an overheat warning and turns off pretty soon after. I need this computer for college work asap so any help would be appreciated!

It’s water cooled using an MSI cooler
The cpu is the intel i9 12900k
The fans are all fully operational

proud matrix
gritty sedge
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Yeah, its possible that its a faulty cooler. In the event its not, its known for the 12900k to run very hot. Some of the best coolers on the market struggle to keep temps under control

ruby cradle
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Yeah I’ve heard it’s a pretty hot one

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But I assumed since it was jumping several degrees a second it was impossible

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As well as starting up at a 100 degrees

ruby cradle
gritty sedge
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Most cpus run hot on startup

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My Ryzen cpu can sometimes hit 70-75 on startup but won’t reach those temps again

ruby cradle
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Here’s a picture meanwhile

86DE8C15-DC06-4F81-A63E-FE8A5D6CBC96.jpg
ruby cradle
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@proud matrix

IMG_4981.png
proud matrix
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Yeah it looks like it is that one, if you get in touch with tech support they can organise a replacement for you 🙂

clever vigilBOT
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Technical Support

:telephone: 03333-237776, Option 2
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include your order number, the issue you are facing and any steps you have already taken to try and fix the issue.

Cyberpower UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
proud matrix
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MSI have released a V2 edition of the cooler which has the problem fixed, so you'll likely get one of those

ruby cradle
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Oh awesome

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Should I just leave my pc off then?

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I don’t want to break it

fallow moat
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Ideally not use the PC for the time being especially not playing games

ruby cradle
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But I also really need it as my course work is due next week 😭

ruby cradle
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I’m taking game development so that’s not ideal

fallow moat
ruby cradle
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What should I say in the email Harry? Just that my cpu cooler is faulty?

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Also surely I should have been notified in some way by cyber power because they know I have the faulty cooler 🤔… it wouldn’t be great if my CPU is broken from this

proud matrix
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Yeah mention that its reaching 100C and make sure to include your order number and they can get that sorted for you - they can either replace your faulty one for you to install yourself or have the system sent back if you prefer

Not all of the coolers are affected and it only shows up after its been used for a while - if your CPU did get damaged (though unlikely as it has built in protections to slow it down to keep cool and eventually shut off) it would be covered under warranty

ruby cradle
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Ah right ok

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Thank you so much Harry!