So I have 3 current accounts but 4 days ago when I finally noticed the new connect to an EA account button in game, I realized that I could finally get the third (iOS) account back so I connected it to one of my EA accounts as I have 2 and saved the other EA account for the second big one ( at this time I only had two accounts I made the third and bought the HB and start fresh after this one was lost). As soon as I connected it imported the account after showing me the username. After recovering the iOS account I was pretty excited as it's 3.97 mil gp. However when I tried to get my main account almost to SLKR BACK and log back in it told me that it doesn't exist and the Gmail that it has been connected to was now linked only to the EA account I just logged into, effectively overwriting the 3.6 go SLKR account. This is an insanely depressing thing as Ive spent hundreds of dollars and hours on this and it's literally just gone. I've reached out to the EA help outlets and am just getting the runaround and haven't met someone who can speak fluent English yet and are avoiding my questions. Pls help it's outrageous that they can say all they say about how they care about the community but seen to be ignoring me and there isn't even mention of some sort of compensation as they already told me they can't recover the account as it's already overwritten by the EA connect thing. I'm kinda lost and contemplating quitting if this keeps on this route. Any help appreciated.
#Wtf my account is just gone.
14 messages · Page 1 of 1 (latest)
skill issue
WOW so much for game advice and help
Yeah unfortunately there are people that act like that here. I don't know exactly what you can do to fix your issue, all I can rly say is post on the forums and maybe one of the employees will see it and reach out.
Quality of life player
@raw yarrow might be able to help. Not sure tho
I just remembered your on vacation Lux sorry for the ping
so what happens when you login like that using EA Connect is that the old Account gets overriden.
There is only little hope... but maybe:
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You have a old device where this account is still loaded?
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you are still logged into the webstore with this account?
So I have neither of those and no other way to access it. I can prove ownership and everything though so is there some way that you guys can reconnect it to one of my EA accounts or no?
And if not
to that is there any way for compensation or something to make up for the 100s of dollars and hours I've spent on it?
we can do nothing. we are only players. you will have to bother EA Help with this over and over again
Oh mb I thought you were an employee sorry. Well IG I'll hit the forums and keep pestering EA help even tho they don't respond. Love EA man.
No this Discord is made by the Community. So we are just players like you
Well thank you guys for all your help. I'm gonna go apeal to cg for reparations.