#Unable to sync Asus Aura Sync with Icue

1 messages · Page 1 of 1 (latest)

wind bough
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I have tried a myriad of things, enabling the ASUS plugin does not prompt me for the SDK to sync the devices, yet my ASUS software recognizes all the fans RGB etc so I know they're installed properly, thinking somehow some way my ICUE and ASUS came unsynced

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in game lighting effects

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plugins

gloomy ibex
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If you want icue to control asus stuff you'll want the icue plugin in armory crate to be first adn the other way around

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Gonna check my icue real quick

wind bough
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when I uninstall and reinstall the ASUS plugin it recognizes my ASUS motherboard, but it doesn't even have any RGB on it lol, it's got a header, maybe I need to change the header it's on?

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it's on an addressable gen 2 header

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but the confusing portion is that ASUS software will detect it, but the plugin in iCue is acting as if it doesn't

gloomy ibex
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Do you have the memory plugin for aura sync installed?

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If you already mentioned it, my apologies, really tired lol

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Scroll down til you reach drivers and software and search for aura sync, download that

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When it's downloaded restart puter and see if it works

wind bough
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"puter" love it

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restarting brb

gloomy ibex
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Haven't done icue to armory crate before so a bit uneducated there, I feel like it should be pretty straightforward but you never know xdd

wind bough
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this is gonna sound crazy, but it used to work

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no dice

gloomy ibex
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Things happen and break kinda annoying tbh

wind bough
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honestly

gloomy ibex
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Both are up to date as well?

wind bough
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yes sir

gloomy ibex
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Might just be broken I guess

wind bough
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and i've only got Gen 2 headers

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but it displays this, unsure if that is specific

gloomy ibex
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Hmm I just can't see why it wouldn't work

gloomy ibex
wind bough
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me neither, guess i'll wait till tomorrow to see if anyone has any better ideas, i guess i'll just suffer and go to sleep and check back tomorrow, if you know any geniuses or anyone that uses ASUS send them my way please! many thanks

gloomy ibex
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Would be a waste to contact asus support about it but they might honestly be the best bet even if their support is.. less than helpful most of the time

wind bough
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maybe, might see if someone here knows first, then go to them

gloomy ibex
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It's not msi you're dealing with at least MAN that would have been 10 times worse Hieeeh

exotic shoal
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@wind bough does your motherboard have 2 ARGB headers, and it's only showing one in iCUE?

wind bough
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i have 3 ARGB gen 2 headers

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but all the lighting and power is controlled via a centralized panel on the back, then plugged into the ARGB header on the bottom of my motherboard

wind bough
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TUF B650E-E wifi

exotic shoal
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Thanks, just wanted to check the ARGB ports on it. Correct board, right?

wind bough
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yes sir! 2 argb headers on the top right and one on the bottom middle-ish

exotic shoal
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Yup, I see them. 3 should show up in iCUE

wind bough
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i am utilizing the bottom one, shouldn't make a difference that it is ADD_GEN 2_3 right?

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should they all 3 show up even if not utilized?

exotic shoal
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Correct, alll should show up, even if they're not being used

wind bough
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I'm looking on their downloads page, only one that seems to make sense would be chipset driver maybe?

exotic shoal
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Not a complete 1:1 comparison, as the PC I'm on now has a Gigabyte board, but the systems I have bult with Asus boards show all ARGB headers regardless if something is plugged into them or not

exotic shoal
wind bough
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so now do i just go for it and play musical header till i find the right one lol

exotic shoal
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Def not ideal lol

wind bough
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I'm kidding btw lol

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yeah no I installed the latest before my wedding, and one seemed to come out on the 11th, which I missed

exotic shoal
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What version of AC do you have installed, latest is 1.5.0.7. Same with iCUE, what version do you have installed, latest is 5.45.71

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So you've got a pretty recent chipset driver installed, so that wouldn't be it. Also congrats!!

wind bough
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Thanks!

icue version 5.45.71
maybe i'm mental, but my Armoury Crate version is 6.5.7.0

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standby i'm updating latest chipset

fading ridge
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Hmmm so I have a Strix motherboard as well but I didn't know you could link armory crate

exotic shoal
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I am dumb lol, looking at their installer verrsion I think. Showing AC 6

wind bough
exotic shoal
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So the versions of both don't seem to be the issue then

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Hmm

wind bough
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updated chipset but still only show the one header

exotic shoal
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Within the BIOS, what do these 2 options show?

wind bough
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I have that set to all

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do you find this odd?

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i'm thinking this all is some way to do with the fact that all the fans power/RGB are handled through a hub then placed into the ARGB port

exotic shoal
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Ahhhhhhh I figured it out

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Unfortunately not going to like my answer

wind bough
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uh oh

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icue and asus handshake are probably broke

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give it to me straight doc

exotic shoal
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"No, if you read the threads in the motherboard section you will see 5v D-RGB control is not supported at this time. I am using those on my Asus board as well and you will want to uncheck the "enable plugins" setting in iCUE. That will sever the link between CUE and Aura so you can use the latter freely."

wind bough
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so is it on an asus side or a corsair side?

exotic shoal
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I think on the Corsair side, let me ask c-attack, he's another Insider that is extremely knowledgable on iCUE/Corsair stuff

exotic shoal
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Sorry for pinging ya both here and the other place at the same time 😂

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So based on his post, you can control them independently through AC, but iCUE is unable to control the 5V ones

wind bough
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and it seems all the Gen2 ports on my board are 5v, doesn't iCue do 12v or something?

Also, why would it display 1 RGB header then? maybe for whatever RGB it "thinks" is on the motherboard?

exotic shoal
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iCUE is only seeing the 12V one based on what I've read

wind bough
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that's just awesome lol

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I wonder if there are any plans for that, or if there's a super mechanical reason why it won't work

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OR I need to get a corsair based fan management system, yay

exotic shoal
exotic shoal
# wind bough OR I need to get a corsair based fan management system, yay

Not to upsell you or anything, but you don't even need to get new fans if you want to control them within iCUE. The Commander Duo allows for iCUE control of any PWM ARGB fan.

Link: https://www.corsair.com/us/en/p/icue-link-components/cl-9011141-ww/commander-duo-lighting-and-fan-controller-argb-and-icue-link-hybrid-cl-9011141-ww

CORSAIR

Unite PWM and iCUE LINK ecosystems with a single device that is both flexible and powerful.

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You would also benefit with iCUE control of fan curves too

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Just an option, way cheaper than buying new fans and/or a cooler

wind bough
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ORRRRRRR corsair supports 5v connections lol

wind bough
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no I truly appreciate your services

exotic shoal
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Not the answer I wanted to give, but at least we figured that out 🙂

wind bough
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well here's the situation

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(had to find the image off google so bare with me)

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but this is SORT OF my panel on the back used for RGB control

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the COMMANDER DUO doesn't seem like it has the same amount of ports

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or does that wire feed into the commander duo, then from that to the ARGB header?

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@fading ridge send me RP invite link :)

wind bough
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your RP server invite link

sacred barn
# exotic shoal <@537763609007357953> please see above

That post is a bit dated at this point and 2020 would be late in the CUE 3 life cycle and who knows where in the Armory Crate series. Unfortunately, some of the interactions change over time. One thing that has not changed is no motherboard 5v RGB header control through CUE. That was a measured decision and not likely to change. As for the motherboard's own RGB panels, this has become much trickier as the MB makers have added more complex panels types. CUE may come up with a more generic interpretation of the RGB panel arrangement of the board. An OLED panel or even those Asus "polymo" lighting sections from the past several years don't seem to be controllable through CUE. Whether it's the more complex geometry or simply too many variations to be programmed, I don't know. However, if you have one of the flashy panels and want to use it, your best bet is to use Asus' or whichever brand's own software to get the most out of it. That would then force you to *not *use the plugin and manage each individually. Obviously some trade off and higher management requirements there but somewhere along the line you have to compromise.

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I don't have an active Asus board right now, but the OLED panel on my MSI X870 is the same way. I need to run MSI's stuff to make it do anything. In the three way battle between OLED panel, MB RGB, and the huge number of CUE controlled devices, my best solution is turning the MB RGB off, letting MSI run quietly in the background to keep the OLED working, and then let the CUE stuff do all the illumination. If you don't change color themes a lot, you can set the MB RGB lights to something as well. Where it gets messy is when you actively switch between multiple profiles with differing color themes frequently and that's where the MB lights off compromise may work.