This is a complicated one but I will try to keep it short. I have probably too much Corsair RGB hardware and have been having a nagging issue that is really starting to annoy. My setup has 6x LL120 Fans, 12x Corsair RGB Strips (2x Corsair Lighting Node Pro), 1x Corsair Commander XT, Corsair Wireless Keyboard, Corsair Wireless Mouse, LT100 Starter Kit, Corsair RGB Desk Mat, Corsair RGB Mouse Pad, Corsair ST100 Headset Stand, and 8 Other USB Devices (Corsair HS80 Headset, Elgato Pedal. Elgato Streamdeck XL, Shure MV7 Microphone, Sony ZV-1 Camera, 4K Webcam, Go Pro Webcam, and PC Stats Screen). Every time I turn on the PC I get multiple devices that disconnect and reconnect. Sometimes they don't come back at all forcing a restart. All of the USB external devices are connected through powered USB 3.0 Hubs and the internal devices are connected to internal USB headers. It does not matter how many devices I disconnect, nor does it matter which port on the back of the PC that I connect the hubs to. The mouse pad, ST100, desk pad, mouse, headset, keyboard and mic all disconnect then reconnect, and usually the mouse pad, desk mat, and mouse require me to completely unplug then plug them back in to be fully detected. Any thoughts on what to do would be welcome!
#Too Many Corsair Products
16 messages · Page 1 of 1 (latest)
Motherboard model?
It is an Asus Z790 Formula.
are you using internal usb hubs (from nzxt or corsair) for the internal usb devices?
One of the lighting node Pros came with a cable that had a split on it for two devices, so that is the two lighting node pros. Then the commander xt is plugged into the other usb 2.0 header with the stats screen currently plugged into a pcie 1.0 card.
i noticed you mentioned the devices that do the disconnecting/recocnnecting are exclusively the external devices?
Yeah. All of them are external. I had the thought that maybe the extensions run in the wall are too close to the power for the pc?
Can you draw a diagram of how all the external devices are connected, including the hubs and which ports on the motherboard you're using?
did you trying swapping the devices on the hub? eg move webcam to hub and st100 to standalone
trying to figure out if its a hub problelm or device problem, though i suspect it is a hub problem
I swapped out the USB hubs for a higher power one with more ports and it seems to have solved it for now. The ST100 is not direct to the motherboard and we will see how it goes.
Well that lasted about 3 hours now everything is disconnecting every 5 minutes or so. Am i trying to put too much through a single USB?
Possibly
Again, swap the devices around, put different stuff on the hub, see if the problem is device linked or hub linked.
I have removed half of the devices and swapped things around again and the problem persists. I am now going to try to just uninstall icue and keep it off. I also think that the Commander Core XT is broken. If only I didn't need it.