#H170i LCD vanished from ICUE.
inland kettle
anyone able to assist with a H170i LCD AIO, icue went completely nuts on me and now I can't get it to populate in icue no matter what I do
I ran a repair, did an unistall and reinstalled, repaired again, disconnected a few different times, multiple restarts and shut downs, forced a firmware update, checked for software updates and nothing will get it back in icue
can see it's there but will not show up in icue
H170i LCD vanished from ICUE.
inland kettle
So I swapped out a LINK Controller and DID NOT update it's firmware and now how control of the AIO again, so 1 of 3 things, either 1.5 week old controller failed or as firmware update bricked the controller or firmware update cased an issue to make the link hub no longer have the AIO work with ICUE correctly
glad raft
So I swapped out a LINK Controller and DID NOT update it's firmware and now how ...
did you have one on hand, or did you RMA one?
inland kettle
I had a link controller. Bought 3 sets of 3 pack fans and each had one and got one with the cooler. Only needed 2 so have 2 spare
glad raft
damn, I have the same problem with my custom cooled stuff (LINK)
I think I (hopefully) have ONE on hand, but Im not paying $200+ dollars because corsair can't do basic debugging
grizzled spear
@inland kettle Do you have the USB cable plugged into a splitter or directly into your motherboard? Most of the time I've seen people have issues with the LCD not appearing is that they're using the splitter. If you plug it directly into your motherboard, it should fix it from not appearing
inland kettle
<@495244756431929366> Do you have the USB cable plugged into a splitter or direc...
In a genuine Corsair 2.0 splitter and using Corsair power supply as well. All products in the chain are all genuine Corsair products
inland kettle
<@495244756431929366> Do you have the USB cable plugged into a splitter or direc...
It was also there until I updated
grizzled spear
In a genuine Corsair 2.0 splitter and using Corsair power supply as well. All pr...
I would plug the USB directly from the LCD screen to the motherboard. I had issues with it as well until I plugged it straight into my motherboard
The LCD Upgrade Kit comes with a splitter, but that thing has always caused issues I've seen
Oh I'm just noticing you have the LINK version, and not the older one
inland kettle
Mobos also only have 2 total 2.0 hubs, so using them for just the AIO kinda makes using pretty much anything Corsair impossible
inland kettle
Oh I'm just noticing you have the LINK version, and not the older one
Correct. Look at the very top for all my icue products
grizzled spear
Have you tried reseating the LCD?
grizzled spear
It should still be able to pop off
I would still highly go against using this to plug the LCD USB cable into
Plug it directly into the motherboard
inland kettle
Happen again this morning and I was already in the middle of doing that swap. It’s current on the provided splitter cable and connected to the MOBO. It appeared correctly after I did the swap and made sure the power was disconnected and discharged. Turned on before I left for work to see if it was still working correctly and nope, red triangle again.
glad raft
Happen again this morning and I was already in the middle of doing that swap. It...
Yeah don’t use the splitter. It transfers power but not data properly
I would recommend an nzxt or Corsair usb hub if you really need the extra ports
inland kettle
I would recommend an nzxt or Corsair usb hub if you really need the extra ports
That’s what it was on before I posted above, a Corsair 4 port 2.0 hub.
inland kettle
I would recommend an nzxt or Corsair usb hub if you really need the extra ports
Clearly it’s a Corsair firmware or software issue. Why would Corsair include and recommend to use the splitter cable if it’s going to be an issue? Everything I’m using is genuine Corsair parts filling their instructions to a T as well.
inland kettle
I would recommend an nzxt or Corsair usb hub if you really need the extra ports
On the Corsair 4 port 2.0 hub it’s running Corsair PSU, Corsair LED Pro Hub, a 2nd Corsair LED Pro Hub, a 2nd Corsair LINK Hub. The 4 port Corsair 2.0 Hub is connected to the MOBO. So all 4 ports are used.
Then the Corsair H170i and the 1st Corsair Link Hub are going to the Corsair provided splitter 2.0 cable which is connected to the MOBO
So both 2.0 headers on the MOBO are being used
In order to not use the cable then I need to put in another 4 port hub which would put things back to a hub and split more
The Link hubs and the 2.0 hub also have a run directly to the PSU. The LED hubs do not have or need the additional power
glad raft
Clearly it’s a Corsair firmware or software issue. Why would Corsair include and...
yeah this update is pretty buggy for firmware NGL
inland kettle
It really seems like I might need to agains unplug the AIO header, go into the icue hub and open the software and firmware and delete and AIO’s I see and then power down, turn off PSU, unplug PSU, discharge the power, plug in the AIO 2.0 header, plug in the PSU, turn on the PSU, power up, then check and see if it’s running properly
inland kettle
yeah this update is pretty buggy for firmware NGL
Is has to be something with the software mixing up my AIO cause 1 time it thinks it’s a H170i RGB, and then later thinks it’s a H170i LCD. So last ditch effort is to do what I typed above and then see if it works and if not wait for Corsair to get their suite right and when they do never ever ever update again
glad raft
Is has to be something with the software mixing up my AIO cause 1 time it thinks...
yeah, I am having somewhat similar issues with my link hydro x stuff
although, it was due to the hubs being faulty firmware-wise
might be a fix, but IIRC you tried that
inland kettle
although, it was due to the hubs being faulty firmware-wise
Tried 2 Link hubs, have a 3rd extra but the odds of 2 being bad slim to none
glad raft
did you update the firmware on them?
inland kettle
Also 1 hub has old firmware I’m currently using and other has new firmware which is there but not connected
The other Link hub (#2) is running fans with latest firmware and good to go
glad raft
Also 1 hub has old firmware I’m currently using and other has new firmware which...
congrats, your new firmware 100 CAD link hub just became a $2 paperweight
the new firmware emps the hub
you might wanna RMA it
oh, and do refrain from pinging me on weekdays
inland kettle
Link hub 1 old firmware running AIO, additional Link hub new firmware not connect was running AIO but won’t show the AIO, Link hub 3 runs fan, Link hub 4 NIB
glad raft
Link hub 1 old firmware running AIO, additional Link hub new firmware not connec...
yeah the new firmware is why it isn't showing
it's useless, i'd rma it if I were you
inland kettle
RMA what? The hub with the new firmware that I’m not using?
I have a Link hub without the new firmware already
And I’m using that old firmware hub
glad raft
RMA what? The hub with the new firmware that I’m not using?
yeah that
glad raft
And I’m using that old firmware hub
Idk then, ill try figuring something out later
glad raft
I have extra hubs
lucky
inland kettle
In the future can update the hub with the current firmware just cause.
So I have plenty of parts and multiple options, it’s strictly icue
inland kettle
Idk then, ill try figuring something out later
Yeah just Corsair needs to get their stuff together
glad raft
Yeah just Corsair needs to get their stuff together
they can't even do basic debugging
let alone organization
inland kettle
Then next they’ll say we’ll RMA a new AIO. I’ll be like hahaha, going to do the same thing and what, rip out mine and wait 2-3 weeks for the process with no cooler so a $7,180 paper weight
inland kettle
they can't even do basic debugging
If they want to RMA me a new cooler and then I swap them when it arrives no problem but will be complete hell to rip out the current and mail and wait. I’d have to go to microcenter, bestbuy or Amazon and buy one and return it after the RMA process was completed and I have the replacement
glad raft
If they want to RMA me a new cooler and then I swap them when it arrives no prob...
at least you have a microcenter and a store near you
inland kettle
And the RMA process doing that will do nothing since it’s firmware/software
inland kettle
at least you have a microcenter and a store near you
Amazon next day if I have to play this RMA game
inland kettle
So currently the AIO is back correctly and running for 24hrs as intended. I have not powered off the PC since it returned the display correctly so an over-night power off might make the issue reappear, kinda scared too actually.
-Firmware-
AIO - Pump display, v. 0.1.0.21
Link System Hub - iCUE controller, v. 1.3.302 (out dated and didn’t update)
-Software-
AIO - LCD Cap for LINK Coolers - Pump display, v. 5.11.96
AIO - LINK cooler pump LCD - Lighting node, v. 5.11.96
AIO - LINK H170i RGB - Liquid cooler, v. 5.11.96
Link System Hub - iCUE controller, v. 5.11.96
I did these following steps:
- Unplugged the AIO 2.0 splitter header cable from MOBO 2.0 header port
- Went into the icue hub and open the software and firmware and delete ALL AIO’s and AIO caps I saw
- Powered down the PC
- Turned off PSU
- Unplugged the PSU
- Discharged the power by hold the power button for 10-30sec
- Waited 1-2 minutes just because why not…..
- Plugged in the AIO 2.0 splitter header back to the MOBO 2.0 header port
- Plugged in the PSU
- Turned on the PSU
- Powered on the PC
- Logged in a opened ICU and checked and see if the AIO was running properly
I’ll continue to hope this fixed it and when I get the nerve to power it off over-night will post if it held the display and settings correctly.
@glad raft
inland kettle
So again, powered down over night and back to red triangle
potent oracle
Im having this issue with the h150i what’s your firmware for the commander core XT
inland kettle
Im having this issue with the h150i what’s your firmware for the commander core ...
Mine isn't run to the commander
inland kettle
Im having this issue with the h150i what’s your firmware for the commander core ...
The lengthy steps I gave above got mine working, I shut it down over night and powered on and was jacked again, I had to run through those steps about 10 times today to restore my LCD CAP function
inland kettle
Im having this issue with the h150i what’s your firmware for the commander core ...
What I noticed the first like 7 times after the full cycle the software for "AIO - LINK cooler pump LCD - Lighting node, v. 5.11.96" never appeared when it tried to do the install again, I ran another ICUE repair then did the steps again 3 more times, and finally the "AIO - LINK cooler pump LCD - Lighting node, v. 5.11.96" appeared and got the function back.
inland kettle
Im having this issue with the h150i what’s your firmware for the commander core ...
so if you keep doing that eventually you'll see all 3 appear as a fresh install and after an install do a RESTART, not a shut down and then it should work correctly
-Software-
AIO - LCD Cap for LINK Coolers - Pump display, v. 5.11.96
AIO - LINK cooler pump LCD - Lighting node, v. 5.11.96
AIO - LINK H170i RGB - Liquid cooler, v. 5.11.96
if you do a shutdown you run the risk of going back to the triangle again, annoying but mine works and I will not shut if off until later after a new ICUE suite is released
Mine now when running that profile
Or a static image for another profile, little shameless plug there too, Silvikk_TV on twitch
