Lords' Assembly - July 2023. Guest: our Producer!

[meager nymph]

Hello Lords! It's the last day of the month, but we're still having our monthly Q&A session! I will be joined today by Dod, our Producer. It's a good opportunity to ask him about his job and his missions! I'm sure there are many interesting stuff you can learn from him!

[meager nymph]

Thank you for joining, I'm about to unlock the conversation, with a 2mn slowmode as usual. I'm glad to have @noble light here today, so enjoy your time with him and I trust you will welcome him warmly!
But first, not everyone knows what a Producer does exactly. Can you please present your job?

[noble light]

Hello, I'm Dod, a video game Producer working at Million Victories.
I've been working here for over 3 years now

What is a Producer in video game industry ?
Project Management: Video game producers are responsible for overseeing the development of a game from start to finish. They manage timelines, resources, and coordination between different departments like programming, art, design, sound, and QA. By ensuring the project stays on track, they help deliver a high-quality game on time, contributing to a positive player experience.

Budgeting and Financing: Producers are responsible for the budget of the game development process, and this can affect the quality of the game that reaches players. If a game is underfunded, it might not be able to deliver the quality that players expect. Conversely, a well-funded game can afford high-quality assets, a bigger development team, or more time for polishing, all of which can enhance the player's experience.

I have knowledge of all parts of the game because of my job, but I won't be the most useful person to talk to about game design or ideas.

[digital sedge]

1st

[ornate rose]

we will be rewarded for troops and gold lost due to bugs?

[weak dagger]

2nd

[rich mason]

Bring 2D back! 👀😂

[trail veldt]

Bring 2D back !!

[meager nymph]

no images please

[alpine jackal]

We need 2D!!

[noble light]

As we move forward with the analysis of current problems, we'll start thinking about compensation.

[open frost]

Hello

[rich mason]

3D 💩

[muted monolith]

Can we have option to chose 2D or 3D, if not please make cities a little big so we can touch more easy and don’t miss click.

[south island]

Can you change the gem reward of 25% and 6% as a Diamond player, this is a huge gap…. @noble light

[noble light]

Nice feedback about cities size here, I'll tell the team about it

[weak dagger]

It think it's VERY obvious that Almost everyone wants 2D back @noble light

[winter nymph]

The problem with dust disapearing when dismantling equipment IS still here, could you do something about that? Tx

[harsh briar]

Avant de mettre la 3D fallait déjà réglé les bugs déjà présents !
Et voir pour de nouveaux mode de jeu
Les évènements sont répétitifs

[alpine tundra]

hello Dod .. when you released the 3d update, why didn't you include that feature in the picture ... a feature to control the 3d detail intensity?

[trail veldt]

Bug récompense de clan, bug visuel % top, bug téléchargement rapport de combat, bug de partout 😡😡

[alpine jackal]

This game is unfair... some diamond players purposely drop rank to silver league to bully newbies. Suggestion would be to limit these diamond players to not be able to use their diamond gems

[ornate rose]

you are going to bring back the 2 d and the 3 d that we can choose with which cheek

[meager nymph]

A survey to get your feedback about the 3D update is planned in one month

[spare kestrel]

As u can see its over 300 players in diamond

Question is
What is hoping in your computation im top 37 why did the system showing that im only in top 84%

[noble light]

We tested on old devices and we had very nice feedback. Add another layer in our settings panel about graphics was not our priority

[rich mason]

the idea of 3d was frankly not bad but most ML players are used to 2D and 3d causes a lot of bugs that were already impressive before. Thank you !

[thorny dock]

Bonjour, nous avons fini les quêtes de clan ce weekend et avant de pouvoir prendre les récompenses, tout est repartit à 0, que comptez vous faire ?

[digital sedge]

Decrease the size of city level

[rare helm]

<@&667688276492025876> there are many games where players can select between the type of view they want like they can change to their desire version is there any plan to do like that where we can switch between 2d/3d

[flat edge]

Also can you tell us a bit about why colours have been made more vibrant with this update ??? if we are going to play for long time... it kinda ruin the eyes ... can we have better contrast ratios between foreground and background color elements ?? i had posted example in general

[haughty sphinx]

Bring back 2D and stay the other new info and upgrde abandon 3D 😊

[olive heath]

Can we have the old league system back in place, if you want people to 'Show their skills' it may be better to create a new league for that above dia. having people almost reach dia only to end up barely reaching plat will be demoralizing

[pliant lynx]

still no notification for me...

[south island]

Give us 2D option

[wind furnace]

🥱

[alpine tundra]

another question for Dod .. why is your code so heavy on the startup? why not optimise the boot process so that everything loads gradually? why do you force close the app when connection times out? why not keep app open with a message to the user that we are waiting for reconnection?

[weak dagger]

I don't get Any notifications...

[noble light]

Nice feedback too about contrast issues, our artistic director will be back in 3 days, I'll tell him about this

[gray canyon]

Would be cool now that cities are harder to select, to have more than only 3 booked targets .

[alpine jackal]

This game is unfair... some diamond players purposely drop rank to silver league to bully newbies. Suggestion would be to limit these diamond players to not be able to use their diamond gems

[hollow folio]

So simplyfy on attacking citys would be nice like open option after u tab enemy/neutral to choose from what city you send troops to attack. Long range movment is very hard.

Moving overall could be improved. Currently its nice to move in citys thats on screen

[trail veldt]

Tout le monde déteste votre version 3 D arrêtez vos conneries 😡

[meager nymph]

Hello, it's planned!

[flat edge]

one instance i can mention here is specially in the desert land ... if someone is attacking you .. the red warning frame which comes around the screen is almost invisible ...

[lapis mason]

can we get larger size of city? so we can have confort of dragging out troops cities to cities it's fine if it's take for a while.

[open frost]

The 3d have need improve for the player

[noble light]

We recently made changes in the game about how the connection is made, we still have to improve it

[prisma obsidian]

hello, is it possible to restore the old ranking rewards? because it's a big loss of gems, is this update only to make us pay more?

[winter nymph]

Do you plan to stop the bug of dust disparition when dismantling ? Tx

[delicate ether]

Some players want the old map is there a chance you change it back?

[wind furnace]

🥱

[weak dagger]

Can you pls fix thé connection buggs

[harsh briar]

Il faut des nouveaux modes de jeux (combats de clan)
Événements répétitif ?
Allez vous faire quelque chose ?

[south island]

Restore old ranking Rewards!! 💎 top 25% and 6% are HUGEEEE Difference

[alpine jackal]

This game is unfair... some diamond players purposely drop rank to silver league to bully newbies. Suggestion would be to limit these diamond players to not be able to use their diamond gems

[onyx oar]

I’m okey with every bug this game have right now, Im sure it will be fixed asap. I’m just curious will items be back that disappeared because i lost some legendary ones and in my opinion items are most important in the game. Thank you for your time.

[rare helm]

@noble light u need to improve the reward if u are making competion tough

[digital river]

@noble light it works very well for me. Thanks a lot

[open frost]

For the moment thé player want just you fixe thé bug and you improuve your 3d version

[noble light]

We'll take a look at the 3D data and, based on that, we'll make some decisions in the coming month.

[meager nymph]

Appreciated!

[wind furnace]

3 d map looking nice😍

[noble light]

Jus to explain what is a Producer again :

What is a Producer in video game industry ?
Project Management: Video game producers are responsible for overseeing the development of a game from start to finish. They manage timelines, resources, and coordination between different departments like programming, art, design, sound, and QA. By ensuring the project stays on track, they help deliver a high-quality game on time, contributing to a positive player experience.

Budgeting and Financing: Producers are responsible for the budget of the game development process, and this can affect the quality of the game that reaches players. If a game is underfunded, it might not be able to deliver the quality that players expect. Conversely, a well-funded game can afford high-quality assets, a bigger development team, or more time for polishing, all of which can enhance the player's experience.

I have knowledge of all parts of the game because of my job, # but I won't be the most useful person to talk to about game design or ideas.

[spare kestrel]

Im waiting!!!

[alpine jackal]

This game is unfair... some diamond players purposely drop rank to silver league to bully newbies. Suggestion would be to limit these diamond players to not be able to use their diamond gems. Can you please address this issue?

[dull inlet]

There is a problem with the clan quest which reset many could not recover the rewards but some ln could validate it 2 times go do something ?

[rich mason]

It is a bug. Dont listen to the % that are shown

[meager nymph]

Here's a little code to thank you for being here today! It's available until tomorrow 9 am UTC (24h~) : ASSEMBLY-DV4EJO

[left needle]

yipee

[open frost]

For thé futur i think the Guild have ni important in the game

[frozen hazel]

Create more events 🙂

[digital river]

Keep going, I know you are working hard to improve the game. I trust in dev team ❤️

[alpine tundra]

thank you Dod for the prompt answers...
another observation:
honestly and I won't lie to you... the 2d map was more realistic than the 3d one...
why turn a perfect realistic map for adult pros into a cartoonish unrealistic map for 5 year olds?

[noble light]

That's in our bug dashboard

[velvet ibex]

1. There be a should limit on perstiges to each rank to keep fairness.

2. Please fix the troops disappearing bug. Also, the post war report.

3. Please keep the server stable for easier login.

4. Please return the end season reward.

5. Will there be frequent promo code release. If yes, how can we find out about them.

[onyx oar]

👆

[noble light]

Attract new players to the game and open up to players who weren't necessarily interested in the first place.

[spare kestrel]

How about the infinity commander

[alpine jackal]

If you're not going to answer my frustration, then I'm not spending a single penny on this game again

[brave grotto]

They are in silver because they did a break

[shrewd bramble]

They already answered you..

[gray canyon]

.

[rich mason]

The infinity symbol shows up when you got the monthly sub for advisors, meaning you pay money for it. Its not infinite, it will go away once u stop paying

[winter nymph]

Very nice game, tx a lot

[noble light]

We are currently collecting all data regarding the bugs you encounter, and patches will soon be released to correct the problems.

[lapis mason]

hi good day! @noble light can we get adjustments in coloration of the game and with the size? and thank you for fixing the bug.i appreciate your hard work with regarding with the bugs last time.

[west mauve]

Bug list is big

[noble light]

9 to be exact

[cold finch]

can we have an option to choose from 3d to 2d

[knotty flume]

Не выпускает в игру ❌

[alpine jackal]

If diamond players are allowed in Silver league, then there should be sort of a limitation on them, for example limit them on the gems they are able to use. You can't expect a 30 day newly promoted bronze player to fight against 2 years diamond account...

[rare helm]

its not good as 2d version so i think ur also lossing old ones

[meager nymph]

We will have a patch coming with the next season (August 16th) and possibily small bug-fixing patches before that

[noble light]

Why not, we'll discuss it with design & art this week

[prisma obsidian]

hello, is it possible to restore the old ranking rewards? because it's a big loss of gems, is this update only to make us pay more? @noble light

[meager nymph]

We will soon limit how low can a Diamond player drop if they become inactive

(and for other leagues as well)

[south island]

@noble light can we make castles a little bigger, for easy clicking,

ALSO huge issue!!! Zooming out while holding a castle to move or attack, it diss activates the castle. So we are unable to zoom too far while holding a castle.

[strange elbow]

Hi @noble light !
How do you decide what's in an update?

[pliant lynx]

are you going to create another league?

[regal steppe]

All troops disapears....

[noble light]

Yes ! Legend League

[jade laurel]

Bon petit coup de gueule !!🤬😡 J'ai plien de bug. Et les tickets fait sur les supports que vous nous transmettez, son effacer sans résoudre les bugs!
Liste de mes bugs:
1° Je ne reçois aucune récompense du jeu dans les messages.
2° Je ne reçois pas et ne vois pas les récompenses de dons de clan en or?
3° Je ne reçois pas d'or avec mes 34% d'or investi quand je perds une ville.
4° Je ne reçois pas d'or avec mes 90% de troupes tué en défense.
5° Je n'arrive plus a avoir les rapports avec le bouton de screen du jeu dans ma galerie.
6° Je UP une ville lv 1 jusqu'à 75 mon or se decompte mais la ville reste lv 1 😡 J'ai donc dépenses 300m d'or pour réussir a UP 18 villes au niveau 60 vive les pertes.
Alors maintenant il va vraiment falloir faire quelque chose svp car j'en ai marre.

[opaque peak]

catderoeck has been warned

Reason: Duplicated text

[cold finch]

bring back the 2d while you are working on the 3d problems and bugs

[lapis mason]

the problem i found myself in newly launched 3D is the city is too slim its hard to play properly with widen map i find it hard to transfering troops cities to cities for walling. and btw new features is great kinda helps with players interface.

[muted monolith]

@noble light What about some players have Weapon Master and Commander for like 9k days ?

[alpine jackal]

Thank you for your reply. Take my suggestion to limit the gems they can use. For example in Silver, they can't use their templars. So in silver, they shouldn't be able to equip their diamond gems in the equipments

[olive heath]

Great!, with that league in place will the current league promotion and demotion % be reverted to last season?

[noble light]

This process is carried out with our Game Director, Game Designer, Art Director and Marketing Director.
We have meetings in the week to discuss about what we prioritize for the game

[flat edge]

They cant use templars in silver anyways

[alpine tundra]

ok fair enough but here are three things:

1. the 3d cartoonish graphics are definitley not optimised and heavy.
2. there should be a setting to control the intensity of the 3d graphics.
3. it would be perfect to include a setting to revert to a 2d map for 2d hobbyists 🙂

[noble light]

Don't know exactly about it

[south island]

@meager nymph what will determine a Diamond player? Is a Diamond player?

[regal steppe]

Priorize the bugs!!!!

[noble light]

Bring me proof about the 1)

[crimson creek]

I think if you wait until next month you lose a lot of players. plus it now looks like a kid's graphic and all the new bugs. compromised gameplay the colors it has now make me a headache after 30 minutes of play and like me many have already complained about it. so if it doesn't go back to the way it was like me many of the players that finance this game will stop playing. conclusion, don't delay reversing this so the game doesn't die

[lament hornet]

J’ai posté une image de mon avis constructif dans général, j’espère que vous prendrez en considération ce récapitulatif d’avis

[meager nymph]

It probably should go along with it, to increase the difficulty and have only the best players in Diamond (and Legend in the future)

[alpine jackal]

I know they can't use templars in silver league now. I'm suggesting that they limit the usage of diamond gems too

[minor hornet]

Many players tell me same things

[glad peak]

Hello Dod, the cat popus with emeralds soldiers and cats are hard to see almost like finding a needle in a haystack

[lapis mason]

i kinda agree to this we need 2D option for the low specs end phone (the potato phone) to play smoothly for the meantime

[spring nest]

I have proof that gave me headache when i play xD

[noble light]

I know we have many feedback about "bring back 3D" but as I said : I'm a Producer I won't be the most useful person to talk to about game design and art. That's not my expertise.

[meager nymph]

It's been forwarded to the team, thank you!

[muted monolith]

👆🏻

[jade laurel]

Pourquoi on bloque mon message en me disant texte dupliqué alors que je viens de le mettre !?

[south island]

More promo codes,

[noble light]

Probably an issue about subscriptions, planned to fix subscriptions in September

[meager nymph]

There's one in the pinned message!

[flat edge]

How about many elements dont pass WCAG contrast ratio requirement ..???

[alpine jackal]

The ranking system is bugged too

1. For Silver league, only the top 12 players are in the top 25%

2. The clan ranking is bugged as well

[smoky mesa]

Will the city graphics improve over time adding more details to them?

[alpine tundra]

I will tell you the proof (& you can check the size of the resources folder in your source code... I'm sure its bulcky):
I have an old Samsung cellphone that opens other 3d games with easy but your 3d graphics is making it sluggish... it seems that your 3d code/graphics need optimization.

[west mauve]

Asia ranking never open 🤣

[noble light]

Tested on Galaxy S9 with same perf as 2D

[rare helm]

nah the game is even sluggish in new phones

[analog snow]

Hello @noble light
Hello @meager nymph
And hello dear @rich mason

First of all i am happy you was ring out the 3d version and i am happy i could help find some bugs via testing session!

You do alot of work and i appreciate it alot.
Please dont get ur mood in bad shape because of some people who instandly say 2d is better etc etc.
Everything what is new needs some time.
Personally i like the 3d and for me its working better and much more faster / smoother.

Regarding my question now ,
Is there any chance we will get in the near future some other packs as abonnoment ?
Like daily dust?
Or something like this?

My real heart goes into some special question.
Is it possible to implement ingame mods to mute players or mark them as suspected trader ?

I think that would help the game most.

Regards

[vivid robin]

I like new 3d like 2d but we have so many bugs.

[mild citrus]

Game runs smooth on my galaxy s23 ultra👍

[noble light]

Nice suggestions here, thanks for the feedback, I'll tell our game designer about these

[olive heath]

no difference on nokia 4.2 as well (tho to be fair the game may seemed sluggish before when compared to high end phone, so could be the difference between smooth - sluggish and sluggish - sluggish😂 )

[rare helm]

@noble light i have been palying this game for more than year now i don't know how long it takes to fix thing but the leaderbord of asia server is not working from before i started playing is it even on ur fixing list or u guys just left it

[meager nymph]

You can already mute players in the chat with the little icon next to the translation button :)

[velvet ibex]

Will there be private messaging?

[noble light]

Leaderboards are on our fixing list

[noble light]

Yes!

[west mauve]

For one year?

[jade laurel]

Bonjour je voudrais en savoir plus. J'ai plien de bug. Et les tickets fait sur les supports que vous nous transmettez, son effacer sans résoudre les bugs!
Liste de mes bugs:
1° Je ne reçois aucune récompense du jeu dans les messages.
2° Je ne reçois pas et ne vois pas les récompenses de dons de clan en or?
3° Je ne reçois pas d'or avec mes 34% d'or investi quand je perds une ville.
4° Je ne reçois pas d'or avec mes 90% de troupes tué en défense.
5° Je n'arrive plus a avoir les rapports avec le bouton de screen du jeu dans ma galerie.
6° Je UP une ville lv 1 jusqu'à 75 mon or se decompte mais la ville reste lv 1 😡 J'ai donc dépenses 300m d'or pour réussir a UP 18 villes au niveau 60 vive les pertes.
Alors maintenant il va vraiment falloir faire quelque chose svp car j'en ai marre.

[opaque peak]

catderoeck has been warned

Reason: Duplicated text

[noble light]

Originally planned for this year, but we have many things to do before that

[flat edge]

that should not be your benchmark ... hahaha many players have lesser config phone than that

[noble light]

Not according to Google data

[south tree]

Thank you for the 3D update. You have done a great job. I'm already looking forward to the next optimizations, especially in the direction of accessibility.

[vivid robin]

I have VIP subscription and I have sapphires from 50% adds. My watcher is bugged, ma clan chat is bugged 1 year, my map few times per day is bugged and some castles are invicible

[alpine tundra]

ok... fair enough.
then my final request is to optimize the start up process... perhaps change it altogether... and don't force close the app for any reason.
please Dod, the connection time out error is notorious.

[noble light]

UI team is launching usertests to gather intel about how make the game more accessible

[noble light]

Improvements are already on track about it, thanks for the questions!

[velvet ibex]

Awesome.. thank you.

[rare helm]

i mean the leaderbord that shows the top 50 of last season

[meager nymph]

The devs are aware of the different bugs and you reports help us identify the issues faster. We have a dashboard that is going to be our priority in the upcoming weeks. After our focus on 3D, we are now putting our resources towards the quality of the game :)

[jade laurel]

On vois ce message svp?

[small axle]

I am liking the small details in 3d like I'm in desert island and when there is desert Strom Ur city skin goes dull but in my opinion 2d was best and u guy's could have looked in bugs

[spring nest]

@noble light What hardware does the design team use? I ask the question because I really like the graphics and know if it was possible to know xD

[alpine tundra]

You're welcome and keep up the good work.

[flat edge]

Based on what research of which region and what sample size ???

[noble light]

What do you mean by hardware ? Our PC ? Our tools ?

[lapis mason]

@noble light @meager nymph since we got nerfs in rewards can we get buffs with regarding for gems like discounts event for gems in shops like the double legendary events it can be gacha or randomize so we as a new player we can catch for other players regarding with the stats

[noble light]

Every player who installed the game during these last 2 years

[thorny hedge]

Hello lords, was wondering why not making the 2 versions available, the old 2d and the new 3d, i am personaly quite happy with the 3d for strategical alternatives but the rendering seems to take à lot of our phone/data ressources, the visuals are good except for show which makes eyes cry blood, and some things are still not perfect but, hey, nobody's perfect

[hollow lake]

Any update on those who lose Sapphires from buying the discounted New city skin? Have sent a reques to the million lords page still no reply

[noble light]

Very difficult to maintain, we're not big enough to have 2 versions of the game maintened at all time

[analog snow]

My last question is forwarded for @meager nymph
Thank you for the pasts helps from you.
I am very happy for the good helö.

Is there any other way ro contact customer support than the zendesk site ?

I sometimes buy some stuff and use most for expidition.
Sometimes the exp just bring back less than it should .
I mean the h in total.
I contacted the support but unfoetunately they answer around 2 or 3 weeks later.
I know there is alot to do and answer.
But when i especiall pay like 20 euro a day just for exp. Than i would like to get what i was bough haha.

Should i simply stop 2 x exp with few reviv till its fixed or what should i do now ?

[rare helm]

@noble light when is banning wave coming for asia server i used to drop to platinum while i was playing normally but since i started trading like other now i can get top 10 and that is what ever new player coming to diamond learning i hope u guys don't want ur game to be played like it

[meager nymph]

Hey! It's a good thing you sent a ticket to Support :). The team has received many tickets over the weekend but we will deal with this problem for those like you who had the issue with the skin

[flat edge]

woah... you got lot of rich players then.. nice!

[spring nest]

Yeah tools like what application they use to do the graphics etc. If it's possible to know of course

[noble light]

Trading is taking very seriously, we'll make change to design to reduce the impact!

[quiet bramble]

Can you fix crashing bug!!!😑😑😑😑😑😑

[noble light]

Unity3D for the engine of the game, Blender for 3D modeling, PS and Adobe Suite for UI elements or art.

[fiery moon]

Hi @noble light o/

As a producer are you the one prioritizing tasks? Like are you choosing what bug need to be fixed before another, or what qol improvement is the most needed? Do you take advices or take datas from players to organize the team todo list?

Talking about todo list, now that 3d is released, what should we expect next?

[rugged talon]

@noble light whats the current time line for the game? Whats next after 3D?

[delicate current]

I found it strange that in gold league, Templar bonuses are active, but gold players can not buy or upgrade templars. Are there any plans to change this, since it gives an even greater advantage to people who drop from higher ranks? It also can make it difficult for players to find clans, when people have Templar requirements in gold

[velvet ibex]

Will there be an IOS version soon?

[strange elbow]

@noble light How difficult is it to create such a massive game with a small team? (Because you're not many)

[meager nymph]

Hello! I'll send you a DM to get more details about your expe issues so I can properly report it to the devs :)

[median socket]

Can we get details ?

[meager nymph]

And thanks for the kind words!

[rare helm]

@noble light why do u guys keep changing the duration of league it is hard to sync the daily rewards with league

[olive heath]

@noble light @meager nymph (I posted this in suggestions board) a wile back I was asked not to recommend people to use the in game bug report function as the messages will be unavailable when cleaning cache or reinstalling.
This means you currently have an un-advised feature with it's own button in the system setup.
Are there plans to link the in-game bug report to the support Zendesk? Otherwise it may be better to have the button create a pop-up with helpdesk email and instruction which informatio to provide.

[spring nest]

Oh nice thanks 👌

[analog snow]

Thank you alot.
Please take your time.

Amazing work and job with this new version.
And thank you for theese month assembly !

Regards

[quiet bramble]

Can we get a promo code for our patience like the maintenance code which unfortunately we didn't get?

[burnt flicker]

An option too choose from 2D and 3D mode

[thorny hedge]

Would be undoable serverwise, and costwise ?

[noble light]

I'm not the only one prioritizing tasks, but I have to take the workload into consideration.
I respond to requests from the Game Director, Marketing, Design and Tech.

Bugs and QoL are fixed/implemented based on player feedback and data.
We'd like to explore Expeditions in near future

[limber wigeon]

My question is 3 part , 1: when will lag stop in game , nice to have upgrades but not if it increases lag , 2: can we have a varying degree of game data to stop lag , 2d or 3d useing different amounts of game data thus decree’s in lag , 3 : can we be compensated in some way for troops/citys lost due to refreshing to get rid of the evil LAG ?

[flat edge]

what was the idea behind reducing diamond league cutoff to 25% as well as reducing the rewards given at the end of the season ? ( gems ). Wont this demotivate players ???

[meager nymph]

ASSEMBLY-DV4EJO
There'll be more regular ones now that they are back!

[delicate current]

Is ML hiring? 🙂

[delicate ether]

I dont know if its possible or too much work but maybe a button to switch from 3D map to 2D

[pearl cape]

@meager nymph Hello i play this game only from bronze to dia and 2x in plat but all this time same bugs same problems and now new problem with new update sometime saphires dont added from videos i lost minimum 100 saphires with this problem and all need still sometime restart game when is some problem with troops missing or other problems next what you can change effect main base what can be better see next add friendlist or something and more features in clan like see players last online hour or minutes and not only days and next big problem game is sometime slow no cose mobile cose i have iphone14 and problem is not mobile cose when i attack city sometimes player what take it first then me i dont see it and see it after i reach city and this is very bad cose i lost on this very much troops and plsss change skins how is look cose skins in this 3D dont look good better look have in previous graphics pls just skins create better look thank you and do something with high prestige players what play game longer create from droped leages own islands or something cose this is not playable with this players what have speed and attack and in some days 2 or 4 g army and we have 500m thank you this problems we need faster

[noble light]

Making an MMO with a small team is ... kind of very difficult. But we have a very passionnate and dedicated team working on the game !

[noble light]

Yes ! CTO, and CMO for now.

[lapis mason]

what's that?

[flat edge]

Chief technology office and chief marketing officer

[noble light]

Chief Technical Officer and Chief Marketing Director.
Technical and marketing managers respectively

[noble light]

Zendesk could be improve at the moment, we'll have to find time to improve it, that's a nice suggestion from you!

[delicate ether]

@noble light For those which dont like the new map maybe a on and off switch button like you can switch from 3D map to 2D map

[noble light]

Not as easy, already said that maintening 2D and 3D is too heavy on our team

[smoky mesa]

@lament hornet post here

[marble sandal]

Then maybe refine the cities etc. The skins are terrible and there is no detail

[burnt flicker]

will you make 3D more ergonomic then?

[wheat ice]

where u forced to revamp the game because of "old code" to be compatible with newer devices. lately alot of apps being revamped and forced to update the game

[cyan jolt]

Did you lose players with 3d ? Its way more demanding in hardware performances, many phones can't run the game smoothly now

[flat edge]

what was the idea behind reducing diamond league cutoff to 25% as well as reducing the rewards given at the end of the season ? ( gems ). Wont this demotivate players ???

[velvet ibex]

@noble light Will there be a version for IOS or Mac?

[noble light]

Nice feedback here, we'll have meetings with design and art about how to improve based on feedback

[noble light]

Yes!

[lapis mason]

how about we can have a beta test server and open beta server so we can minimize the bug when the update was launch? like asking veterans or streamers and small group of player to ask for their opinion before launching updates or large updates like this one for 3D 5.0 patch?

[rare helm]

ofcource after 3d update few of my friends stop playing and i reduce my play time from few hrs to few mins

[noble light]

We often need to revamp code or update what we call SDK to be able to stay on Play Store/App Store

[noble light]

Can't tell right now, but the early signs are that no, we didn't lose more players than usual

[wheat ice]

was it overdue tho? because this update seemed forced and normally there shud be a bigger testing phase than just launch it

[lament hornet]

On ne peut pas posté d’image ici …

[pearl cape]

I think for this all problems you can show us last 2 words in promocode from follow on instagram 😂👌😄

[meager nymph]

Accessing upper leagues was too easy and wasn't necessarily a good thing. If you go too far too fast to meet seasoned players against whom you stand no chance. Now only the top of the top will remain in Diamond (and in the upcoming league above this one)

[desert badger]

Please put league rewards back to before update. Its impossible to catch up to top now.

[noble light]

There's already an iOS version of the game, Mac was in discussion but it's not our priority right now.
We have to have a fully PC version of the game as our #1 priority about platforms

[weak dagger]

I played 3h per day with 2D and i have to Force myself to play 30minutes now...

[marble sandal]

Yes why do such a large and new update which brings even more bugs when we already had so many, isn’t it better to make the game bugless first?

[noble light]

We'd like to (re)introduce PTR (Public Test Realm) to bring test updates to you guys before releasing them on stores.
It should be available this year

[smoky mesa]

@meager nymph allow @lament hornet to post the image which basicly was summed up suggestions and experience about the new update from their perspective

[rare helm]

its still easy to reach diamond its just little hard to stay there

[noble light]

1 month of testing phase with players, 2 months internal test

[cold finch]

there should be a feature that we can mark a suspected trader and cheater that directly report it to the developer.

[median socket]

Sometimes i’m experiencing game desync due to swapping apps, bad connection, etc. Only way so far is killing app and launching again, can you add some sort of “refresh map” button ?

[rich mason]

Alrdy did, and alrdy forwarded by towsky

[velvet ibex]

How can we join?

[meager nymph]

@lament hornet Hey, probably didn't see my message earlier, your feedback has been passed on to the team :)

[noble light]

We'd like to improve on maintening the connection between app and our server

[flat edge]

yeah that makes sense! but what about other point ... reducing the rewards ? also what if your plaer base gets bored becasue they can reach higher leagues and just leave game .... what have you thought about that??

[lapis mason]

bth bug is eating a lot of out time for playing we are expecting to make progress in game after we got home from work then we are going to play with bugs in a little few hours we get and unfortunately we are only have disappointed to that day. i can sympathize with angry on devs because of updates because we don't meet our expectations for progressing our game with little time we got.

[noble light]

Not available right now, Towsky will explain how to join when PTR will be ready

[marble sandal]

@noble light

[noble light]

Fixing 3D bugs is our main priority right now

[lament hornet]

Oui mais les joueurs de la communauté voudraient voir de quoi on parle je pense

[pearl cape]

@meager nymph and next problem big problem players still trading and reach with multiaccounts same leages plat and dia with more accounts and trading in high leages too

[wheat ice]

also with the new leaderboard calculation with troops how will u keep of high diamond or plat player staying a way from gold/silver? the gear advantage is just massive. people just come down to enjoy destroying new coming players into the league. also with a huge advantage of having templars.

[fiery moon]

Will the game be available on PC at some point (without using emulation)?

[tawdry willow]

There are many lingering bugs in the game. What are the plans for fixing them?

[noble light]

Yes! It's planned for Q3/Q4 23

[noble light]

Gather/Analyze/Fix/Release

[quiet bramble]

Can you fix the crashing bug asap?

[meager nymph]

Lords are very competitive, I'm sure they'll never stop until they hit the top!

[cyan jolt]

no

[noble light]

Fox example, when you say "the crashing bug" it means nothing to a dev team.
We have to collect intel about what is this, how can we reproduce it, how many players are affected ... etc

[meager nymph]

We are entering a phase in which are resources will be focused on fixing the different issues reported by the community

[normal wadi]

Can someone explain to me about the new icon in battle reports?

[knotty bridge]

Hi here !!!
Very good question ! We decided to reduce the reward for each gameplay event (Conquest, Architect, Recruiter, etc.) and increase it for each event. Additionally, we will add a gem as the final reward.

[crimson creek]

believe that they will lose a lot of players and many like me have already canceled the VIP monthly fee. I will not continue to pay for a game that has more bugs and as I mentioned leaves me with a headache every half hour 😵‍💫.

[meager nymph]

Who are you, why are you in red

[lapis mason]

btw it's nice to know that the game is hearing our pain but i hope all bugs will be prioritize over the game upgrades. thank you for your effort for devs team and for support team have a nice day! @meager nymph @noble light @slate nacelle

[knotty bridge]

I don't know who am I 👀

[meager nymph]

It's something we will see on our side :)

[limber wigeon]

Is your name next ?

[noble light]

This update was not only 3D

[noble light]

We improved many things about how connection is made, sockets, refreshing data on our client, battle reports ... etc

[quiet bramble]

Any idea how long will it take to fix bugs

[noble light]

Which bug

[meager nymph]

We are nearing the end of this Assembly, time to come up with your last questions for Dod!

[rich mason]

Hello nexi, could u rephrase that?
U decided to reduce the events, so you increase the events?
What the guys here are talking about are the seasonal endrewards. Top1% now gives 4 gems instead of 6.

Will there be gem-rewards for the conquest, architect events? Am i getting it right? And in exchange for that the endrewards are reduced?

[pearl cape]

@meager nymph i think is better allow private messege some players what is first in EU and etc. And easy ask them and listen every problem then look every player tickets and plesse create promocode for compensation saphires what is not added

[carmine falcon]

Good morning, few quick questions at once because of the slow emotion.…
1;Lords will get compensate for missing out troops after update?
2; bonus recruitment doesn't work properly and not working at all under shield hours why?
3, armies are visually gone and maybe come back maybe not when is could be fixed?
Dear Berosallock eu diamond

[flat edge]

sorry i am a bit confused... reduced reward for gameplay event and increased for which event ??

[hushed crest]

@knotty bridge 👀 you're back

[sharp meteor]

So towsky you said you plan to limit diamond players from dropping to lower leagues how do you plan to do this? Maybe having a limit on leagues by prestige or what?

[rare helm]

well never even the playing field between old and new players if the new players cannot catch up to old players then is there only one way to get to no 1 when the old player stop playing or by spending money

[noble light]

1. We'll discuss it
2. That's in our bug list
3. This week !

[meager nymph]

The details are in the hands of @knotty bridge

[quiet bramble]

When you open game it say restart, then you restart and it repeat and it take many trys untill it gone but every time u log in it came back

[knotty bridge]

Oh damn ! My bad ! 😆
We decided to reduce the season rewards to increase rewards for each gameplay event (Conquest, Architect, Recruiter, etc.) so, we will add a gem as the final reward.

[noble light]

Playing Wifi or mobile data ? Which server region ? Which league ? What's your mobile phone ? What's your operator ? Did you had the issue before 3D ?

[crimson creek]

I would like to know who tested this game. and if you really know how to play. stay one day for the solution of my problem and others similar. not so fluorescent colors and possibility of color option for colorblind. but a really better solution would be to revert to 2D. But as always, the decision is yours. but then I decide whether or not I will continue in the game

[marble sandal]

Also a few questions 1) why are some clan interfaces bugged and even in the leaderboard not visible 2) how can i be top 1500% in a league

[rich mason]

So in the end we all get MORE rewards. Ok, case closed, thanks for the answer!

[knotty bridge]

Exactly !

[meager nymph]

I'm sure you know some of the testers!

[flat edge]

thats what i said in the starting... the proof of players getting headache is that your contrast between colours is not good .....

[quiet bramble]

Mobile data, US, bronze, Android compatible for game, it wasn't before 3D

[noble light]

This issue is currently in analysis in our QA Team

[full zinc]

What how will you stop trading ?

[noble light]

Try in wifi

[sharp meteor]

@knotty bridge are you able to share any info regarding the limiting

[tawdry willow]

Many players are suffering from and complaining about the bugs. We can't deny the fact that the game loses many players because of too many bugs. I think Million Victories should prioritize fixing the bugs.

[meager nymph]

It's what we will be doing now for the next few weeks! :D

[noble light]

Fixing the bugs is our main priority right now, you can't know for sure if we're losing many players right now based on Discord feedback

[pliant lynx]

concerning the clan chat, did you fix this bug?

[meager nymph]

One last answer from Dod and that will be the end of this session!

[noble light]

End of August !

[flat edge]

interesting approach!..... Just to be clear .... when you say gameplay events will have gems in the end ( you mean gems right ?? like rusher gem, striker gem etc. ) Also so when is this coming to the game ??

[carmine falcon]

Good morning about traders in game who been reported millions of millions time why they still have access for the game and didn't get banned ?

[full zinc]

Trading issue no one care . On top of that is make the game unfaire unfortunately new new update is amazing with few bug but the trader never bug .
You could get so much more new player if there are punishment for trader and stop them to trad . ABUSIVE TRADING and trading not good

[knotty bridge]

I can't share you details, But we have planned to limit the access of certain league depending the power of players

[knotty flume]

when it does not let me into the game, can I put a shield on my locks?

[meager nymph]

It's time to end, thank you everyone for your time! Thanks @noble light and thanks @knotty bridge for dropping by!

As usual, you will find the recap in an in-game news a bit later!