#Black screen before main menu WWHT
24 messages · Page 1 of 1 (latest)
Could you try unplugging unnecessary USB devices, update your graphic drivers, double check if your PC time is set correctly to your timezone and if your Anti Virus or Firewall is not blocking any game files?
After that you can verify your integrity files and restart
I saw these tips in the official website, tried it and nothing worked
when I first bought the game it worked fine a few months ago
Could you drop your player log files here?
sorry how do I do this?
You can find them in a hidden Windows folder:
C:\Users\%USERNAME%\AppData\LocalLow\Total Mayhem Games\We Were Here Together
I'm having the exact same issue with we were here and we were here too (I haven't tried the other games yet) I tried everything said above and nothing and I looked at my player log and saw some stuff that seems like the issue but I don't know how to solve those issues
Could you try updating your graphic drivers, verify your Steam integrity files and re-launch the game as administrator?
I just tried those things again with no success unfortunately I even went back to the previous graphics drivers but it didn’t work
The person said they have a 3060 and so do I maybe that could be part of the problem I’m not sure
I’ve played the game before fully and had no problems I’m not sure what changed from then to now
Hmm I'm not sure if the GPU is just a coincidence or not. In your log file it does say something about vsync being broken and not limiting the frame rate properly.
I've sometimes seen players with issues where the game did not cap the frame rate causing it to crash. Perhaps you could look into your Nvidia settings and see if you can play around with enabling a framerate cap and turning off Vsync to see if this does anything?
To set a framerate cap in NVIDIA, open the NVIDIA Control Panel, go to Manage 3D Settings, then under either Global Settings or Program Settings, find the Max Frame Rate option. Select On, choose your desired frame rate limit using the slider or by typing a value, and then click Apply to save your changes.
yeah i just tried that and waited 5 min to see if it would work and it didnt sadly
Hmm...
I've sent your log files to our dev, he had some days off last week so I hope he can look at them today and I'll get back to you when I have more info or possible solutions
sounds good! I appreciate your help hopefully we can solve this issue!
I hope so too, we're gonna try our best!