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#black screen after unity logo tried all solutions and nothing work help plz
austere grail
First thing I notice is that your GPU does not meet the minimum requirements for the game.
However, could you please additionally provide a DxDiag.txt? Maybe there is another issue causing it that might be fixable. And to verify your system specs.
How do I generate a DxDiag.txt?
- go to the windows start menu
- type in "dxdiag" and hit enter
- after this tool has collected everything just click "save all", store it somewhere and upload it here.
silk tinsel
austere grail
Have you checked all the points here: https://totalmayhemgames.com/support/support-we-were-here-expeditions-the-friendship/
Technical Support & Troubleshooting >> I get an infinite black loading screen?
silk tinsel
Have you checked all the points here: <https://totalmayhemgames.com/support/supp...
YEP
and I've tried them all
austere grail
Can you please try to add
-force-oglcore or -force-d3d11-singlethreaded to the start options in steam and try again?
silk tinsel
it didn't work
austere grail
Well, that was the last thing I could think of. Maybe a dev does have more insight and an idea, but other than that I am unfortunately unable to help you in that case. But your PC also is barely matching the minimum requirements if even. So that might actually be the problem. 
silk tinsel
Well, that was the last thing I could think of. Maybe a dev does have more insig...
it worked 2 days ago but when I tried to play it next day it didn't work
austere grail
Did you change anything at all?
austere grail
not just about the game, but like installing an update or something?
silk tinsel
just downloaded wallpaper engine
austere grail
is it running currently?
silk tinsel
yep
silk tinsel
nothing changed
austere grail
well, maybe also stop your league game. since your pc is barely meeting minimum requirements. I would try again with everything closed that you don't really need. especially if it worked 2 days ago
silk tinsel
when I open the game as an administrator and steam is colsed that's happens + when I open steam while the game is running nothing is changing and I can press play button on steam when I do it nothing happens no errors no thing at all
austere grail
so, even if it's probably not the best solution you got it to run now?
silk tinsel
nah it's not working cause the acc isn't linked to game now
I closed everything now and still no working
austere grail
okay, so it is working when you start it as admin but not from steam. Let's try to make steam start it as admin too. Here is how to do that:
- go to the games folder containing the main We Were Here Expeditions The FriendShip application.
- select it (left click), then right click and select Properties.
- switch to the compatibility tab
- click the Change settings for all users button
- select the Run this program as an administrator checkbox
- hit Apply and OK
After these steps you can launch it through steam and it should run as admin.
austere grail
have you tried turning off the steam overlay?
silk tinsel
the game works as administraor if steam is closed only
austere grail
i think we've checked most of the things and tried most of the solutions i have, but I think I'll let a dev reply to you probably tomorrow. i'm basically out of ideas. But you did provide a great amount of info so far. So maybe it's an easy fix for the devs.
silk tinsel
i think we've checked most of the things and tried most of the solutions i have,...
thx for trying to help me
My pc specs if needed:
Ryzen 5 3500x
Nvidia Gtx 1650
Ram 8 3200mhz
Windows 10 pro last update
Graphics card driver last update
austere grail
they are included in the DxDiag.txt. But thank you anyways 🙂
austere grail
not your fault and not a bad one either 😛
silk tinsel
any updates?
austere grail
It was Sunday, so I bet none of the Devs has been working today.
silk tinsel
oh
finite arrow
Hey, your graphics card is indeed below the minimum requirements to play. The video at the start of the game is relatively "heavy" so PCs that can't run this video will not be able to load in the game. However, our devs are going to look into optimization for the game for a future patch, to see if they can make this video and some other parts of the game a bit easier on PCs in general. Perhaps you will be able to play after that, although I cannot guarantee anything.
silk tinsel
Hey, your graphics card is indeed below the minimum requirements to play. The vi...
So can u tell me how the game opened 4 days ago and I was able to play it?
finite arrow
I would have no idea, perhaps the patch since they reuploaded all the endscreen videos in the latest patch. Did you try to reset your cloud save?
Perhaps changing your Vsynch from fast to something else in your Nvidia control panel settings might help
silk tinsel
I would have no idea, perhaps the patch since they reuploaded all the endscreen ...
Yep
silk tinsel
Perhaps changing your Vsynch from fast to something else in your Nvidia control ...
I tried this
And I deleted the graphics card driver and downloaded it again
finite arrow
Then I'm afraid you'll have to wait for a future patch and hope that perhaps after that you are able to play. The devs can't find anything else in your log files unfortunately.
silk tinsel
Then I'm afraid you'll have to wait for a future patch and hope that perhaps aft...
I just can't understand how it worked before and now isn't working
I know u can't do anything with this
lethal lodge
What are the minimum requirements? Because I have a 1660S and 16 GB of RAM and I have exactly the same problem.
Even the logs says the same problem
finite arrow
What are the minimum requirements? Because I have a 1660S and 16 GB of RAM and I...
So yours is not very much above the minimum but it should be able to run it. Could you try the following steps?
finite arrow
What about the media player
What do you mean exactly?
lethal lodge
I have already tried to do that, I saw it in another thread that something similar happened and I tried it, but it didn't work
I also tried many launch parameters to see if it would work and it didn't work either.
finite arrow
I have already tried to do that, I saw it in another thread that something simil...
Could you send your player log files and Steam username?
finite arrow
Alrighty I'll ask a dev
lethal lodge
okay
finite arrow
So our dev says this is the same case as @silk tinsel
Could you guys check if your anti virus might be isolating files from the game folder?
He is also wondering if you guys might have similar issues when trying to play videos of the same format on your pc (h264). You can download examples of these videos and play them here https://test-videos.co.uk/bigbuckbunny/mp4-h264
lethal lodge
Nope, i dont have issues with that video
finite arrow
and your anti virus?
silk tinsel
Sry I wasn't home
silk tinsel
So our dev says this is the same case as <@623934267877097513>
Could you guys...
I'll try it
silk tinsel
So our dev says this is the same case as <@623934267877097513>
Could you guys...
the video worked
I use windows antivirus and I tried to close it and repair the game and it didn't work
silk tinsel
so did u find a fix for my problem ?
fathom adder
so did u find a fix for my problem ?
🙃
Sorry to ask,
Just because I had a similar problem... have you noticed issues with your pc or running other games since the crash?
And has trying to reinstall the graphics driver caused issues?
silk tinsel
hey
the game worked idk how
I was playing valorant
then I opened the we were here and it's working
I didn't do anything
finite arrow
That's so weird 😅 Im glad it works though! Wish I knew what caused this and fixed it
lethal lodge
It worked for me too, don't know why xdd
silk tinsel
It worked for me too, don't know why xdd
did u do the windows update?