support-en

[manic seal]

then open buff

[mint prawn]

Ok

[half magnet]

when will buff support fall guys 0-0

[manic seal]

the day when overwolf does

[mint prawn]

And now its out of stocks

[manic seal]

you prob were trying to get an out of stock item, for that reason you couldnt buy it

[mint prawn]

But it says that is not out of stocks

[manic seal]

prob its a glitched item

it shows as a stocked one but there is not stock

[mint prawn]

Ok

[shut flame]

hey I have a glitch

[manic seal]

hey

explain

[frosty nest]

that's a bug

[manic seal]

that was i say!

[tidal basin]

?

[tacit arch]

?

[manic seal]

?

[tacit arch]

england error

[manic seal]

ok mr grammar

[tidal basin]

how open buff mobile in pc ?

[proud wasp]

we do not offer support to emulators

[tidal basin]

k thx

[wind estuary]

My kda is more then 3 and it didn't complete the challenge

[manic seal]

its not

[wind estuary]

What?

[manic seal]

let me calculate it

2,27 kda

[wind estuary]

Ok

[manic seal]

not 3

[wind estuary]

Oh

[manic seal]

41/18

[wind estuary]

How did you calculate?

[tacit arch]

you need to get 3x more kills+assists than deaths

[manic seal]

that

[wind estuary]

Oooh

Ok thx

[manic seal]

(kills+assistances )/ deaths

yw

[deep bluff]

Yea, same issue for me also :/

[tacit arch]

its for everyone

[frosty nest]

oh who found that great picture, I will add it to my assets

time to make a better KDA image I guess

green color fits with BUFF but that green tone is not the best

[novel seal]

oi why is outlast 2 0-24 out of stock?

[frosty nest]

no

I mean

#when_is_next_restock

[tribal tree]

guys can i use amazon giftcards if im using usa vpn

?

[frosty nest]

nope

it must be on the local website

if you are going to buy global amazon card: amazon.com

[strong verge]

when I was playing rocket league I did a challenge which was score five goals in one match and it didnt count towards my challenge progress?

[tacit arch]

click on fortnite challenges and then click again on rocket league challenges

[tough monolith]

i have taked a survey and i compelted it and the points didnt come

[frosty nest]

!!t rveu

[tacit arch]

pc or mobile

[frosty nest]

!!t revu

[tough monolith]

pc

[frosty nest]

cisco chose the hardest word probably

[tacit arch]

send screenshot of this page

[tacit arch]

click on it

[tough monolith]

on what

[tacit arch]

check

[tough monolith]

aha

what is this make

[tacit arch]

you will see

[tough monolith]

after our

thats mean

[tacit arch]

you will get buff coins in hour

[tough monolith]

ok thx

this is the most fastest support i have benn seen it

[tacit arch]

[tough monolith]

wait

look

status

clicked

i will get

or no

@tacit arch

[charred crane]

i need help i cant login to my account

[strong verge]

the clicking on the fortnite challenge thing didnt work

[tacit arch]

just wait 1 hour bro

[tough monolith]

wait

[tacit arch]

did you get coins after game?

[tough monolith]

status say thats clicked

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[strong verge]

no I dont get the endgame screen

or the coins

[tacit arch]

check if you have enabled overlay for rocket league in overwolf settings

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[lime robin]

I got the endgame screen, not the coins or the challenges after a lol game

[strong verge]

yea the thing is though it just started doing this

[tacit arch]

can you send screenshot of your transaction history?

[lime robin]

where is that?

[charred crane]

is there a way to un freeze my account ?

[strong verge]

yea my overlay is enabled

for rocket league

[lime robin]

You can see that I got the points for the daily challenges, but it didn't add to my total (100 from joining + 2 for daily spin)

never mind i just restarted the app and everything refreshed

i think there was a connection issues

[valid crown]

Hey yesterday i said i have a bug that gave me 2 wins instead of 1 when i won in brawl stars and i sent a ticket yesterday, so buff replied with"hey is it still happening" and i replied with no it got fixed yesterday night but im just wondering i play and collect buff points now or do i have to wait for their reply?

[simple path]

You should just keep playing

It's probably nothing big so it's fine

[sour drum]

Bro is there a limit on how much buff coins we can earn daily ?

[tacit arch]

no, its permanently banned

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[tacit arch]

click on your profile and then transaction history

[sour drum]

Does it include mobile games too ?

[valid crown]

Ok ty bro

[tacit arch]

yes

[sour drum]

@tacit arch ok thank you

[valid crown]

Hey what are things that can get me banned that maybe i dont know

[ripe kite]

Hey is there like a place where i can see when something is going to be restocked

[valid crown]

Because i heard dns is bannable so i just turned it off and im wondering if anything else is

[tacit arch]

read ToS on buff site

[valid crown]

Ok

[tacit arch]

nope

[ripe kite]

ok

[tough monolith]

the app in my pc is so lagy

lag lvl 100

[fickle thistle]

is there a limit for premium users on amount of coins you can farm a dfay

[manic seal]

premium extra doesnt count for the 50 cap limit per day

[tough monolith]

@manic seal

wait

why is the app is so lagged

[manic seal]

read rules

[dusty crag]

[manic seal]

first

[tough monolith]

ok sry

[fickle thistle]

you have a 5 dollar pc bro

[smoky pendant]

SteeveIsontop#9988 has been warned.

[tough monolith]

nope

[noble acorn]

FPS

You can try disabling Overwolf Hardware Acceleration
How to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-

Summoned by Kyuu[t]♥mico#0001 (Staff)

[manic seal]

try that

[tough monolith]

ok

[valid crown]

Yo tomorrow im going for vacation will i be able to use buff on mobile or will it think im using vpn?

[tacit arch]

you can earn buff coins, using VPN and moving to somewhere is something else

[valid crown]

Ye but wont it change my ip like the same thing?

[tacit arch]

no

[valid crown]

Oh ok i should be good then 👍

Ty

[fickle thistle]

dude how do people get banned on buff? LMAO

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by Kyuu[t]♥mico#0001 (Staff)

[manic seal]

and abusing with fake CC

or abusing on events

[valid crown]

Wdym abusing events

[fickle thistle]

I see so its not something that could happen by accident

[tacit arch]

well

actually

if you have brother and you both use buff with different accounts, you can be banned

[manic seal]

if they are on different devices it shouldnt

[fickle thistle]

really my girlfriend uses buff on our IP

should I uninstall on her pc?

[valid crown]

I was about to type that

[tacit arch]

🤦‍♂️

[manic seal]

🤦‍♂️

[valid crown]

My brother uses it on gis phone should i do something bro this is confusing

[tacit arch]

its kinda hard to tell, i was IP banned in 1 game and my friend was banned too, and he was like 200M away from me, not same wifi

[barren inlet]

When I click this on the Buff mobile app, it doesn't show the other page anywhere with offers

This what I see

[manic seal]

game, not buff

[tacit arch]

try reinstall

[valid crown]

So i should be good i think

[barren inlet]

Won't reinstalling delete the progress on my games I installed?

[valid crown]

No

[barren inlet]

Okay

[valid crown]

I do it sometimes nothinf happens as long as you put same account

[tacit arch]

IP ban should be same thing, even if its in game or app, if it bans only device on wifi, or all devices on that wifi or all devices that are on wifis in da street

[manic seal]

buff doesnt do ip ban, just ban your account and the accounts that are registered, but you should be able to create new ones i think

[tacit arch]

buff ban your account that is on your ip, but now depends what ip is it banning 💀

[valid crown]

Imagine your neighbor seeing a buff ad and going to install and see that hes banned for no reason xD

[tacit arch]

ye

[manic seal]

better ask to cisco

[valid crown]

I think im good he been using it for some time

[steep kestrel]

cant sign up discord wise or even regular?

discord wise it says it signs me in but the screen on buff is still on the beginning screen

[tacit arch]

restart overwolf and try log in again

[steep kestrel]

regular sign in i put password, confirm password and it says the original password is wrong

k

[steep kestrel]

still doesnt work

the higher password in this is ''wrong'' while signing up

[tacit arch]

logging in with discord doesnt work after restart?

[steep kestrel]

yea it doesnt

this kind of signup doesnt work either bc the higher password is ''wrong''

[frosty nest]

you need A

upletters

[tacit arch]

ye

[steep kestrel]

o

lol

[frosty nest]

1 number, 1 upletter, 1 downletter

idk how to call it

lol

[steep kestrel]

kk that works

[steep kestrel]

capitalized is the big letter

[frosty nest]

capitalized

exactly

[steep kestrel]

how long do these take to update

[tacit arch]

its instantly after game

[frosty nest]

restart buff

anyways

[tacit arch]

if still nothing, then read #964252567699857448

[fallen furnace]

Hello and good morning

I would like some help pls with my BUFF

Any staff here that could lend a hand?

[tacit arch]

sure, whats your issue?

[fallen furnace]

Sir/ma'am
I played Valo and it says "Get 7 Headshots"
When I played the whole match, it doesn't update my BUFF

[tacit arch]

What gamemode did you play in valorant?

[fallen furnace]

Competitive sir/ma'am

ALWAYS competitive

[tacit arch]

Please check if you have enabled overlay for valorant in overwolf settings

[charred crane]

why no item is available in india except global?

[charred crane]

also why g loot is not available in india?

[tacit arch]

here is list of all items in market https://1drv.ms/x/s!AqozixBzUDN4rTEFdDdMo8juUVfC?e=vw9oQy about gloot, thats different app, you need to ask on their discord server

[fallen furnace]

Haven't seen this
Might be the problem
Thank you sir/ma'am for the assistance!
I will try this once the comp shop opens later

[charred crane]

can you dm me server invite of gl oot

[tacit arch]

No problem

[tacit arch]

I am not on gloot discord server

[simple path]

Also no talking about other apps here

[barren inlet]

After reinstalling Buff, it does not show this page anymore

[tacit arch]

Where are you from?

[barren inlet]

US

[tacit arch]

[barren inlet]

maybe i can wait a day and see what happens

[tacit arch]

maybe

[charred crane]

u need to stay until the game ends

[north dust]

any one here playing PUBG and got the same issue of every week (lvl 3 weekly challenge won't track )

[frosty nest]

is it a specific challenge all the time

if so, it's buff sided

you can report it #open-a-ticket

[charred crane]

Did it say fraud error?

[manic seal]

did you complete lv 1 and 2?

[charred crane]

I dunno what that means

Yeah XD

Try to make the match as long as possible, making it over at least 45 - 1m

[north dust]

yes

[manic seal]

oh, ok thanks for the info. Yea do what tolga said

[north dust]

i did that and they are answering me every day but i wanted to know if im the only one with that issue or not

[north dust]

i already did

[manic seal]

bugged challenges are global

[north dust]

yeah and i asking if it is regular that missions are always bugged

cuz it was not and it was working every time

[manic seal]

there is bugged missions, and devs work on fix them, some arent fixed yet like the lv 3 of pubg

its not regular that the missions bugs, but the ones that are needs to be fixed

like that one

[charred crane]

Is there a questions channel somewhere in this server?

[manic seal]

this is the support chat, you can ask questions here

[charred crane]

Ok
Is there a list for new games coming to buff?

[manic seal]

nope

and usually that depends on overwolf mostly

[charred crane]

Oh

[ruby crystal]

yo

i need help with somethin

[manic seal]

whats your question

[ruby crystal]

im signing in with Discord but nothing happens when it confirms

[manic seal]

restart overwolf

[ruby crystal]

its literally not doing anything

alright, let me give that a try

[ruby crystal]

nothing still works sadly 😔

[manic seal]

where are you from

[iron haven]

why does it take 2-3 days to get a response from the buff support people via the app?

[hybrid socket]

I haven't gotten my 25$ for buffpay that was supposed to be credited to my account already

[manic seal]

small support team for a lot of tickets

[manic seal]

do you have buff pay and did the first deposit as on the description is stated?

[hybrid socket]

Ywa

Yes*

[manic seal]

did you wait the 72 hours?

[charred crane]

guys i need help when i play a bedwars game and then go to the lobby it doesnt say i played a bedwars game on buff

[manic seal]

read #964252567699857448

[hybrid socket]

It said 24 hours in the email three days ago

[charred crane]

kk

[manic seal]

mm, send a ticket #open-a-ticket

and to https://mybuffpay.com/contact-us/ support too

[thorn delta]

my fortnite game wont be tracked i tried to restart buff and fortnite but it just wont track it. what should i do?

[charred crane]

What was the comand to see the supported game modes for a game?

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♥mico#0001 (Staff)

[manic seal]

^

[manic seal]

^

fornite its unstable

[charred crane]

i cant sign in to buff!

[shadow wolf]

try restarting overwolf

[charred crane]

where get my code, because I have a code to lucky 650RP- 1:20 chance ?

[manic seal]

on marketplace/inventory

then gift card

if you were lucky it will display the code

if not a message

[iron haven]

i was told by "Kelly" that she was going to manually put my points back onto my account but to give her 2-3 days because it was a manual process. its been a week now and she has not responded since then... @manic seal

[manic seal]

dont ping staff

[iron haven]

no problem^

[manic seal]

send another ticket, since we (discord buff staff), cant do anything about it. We cant solve administrative stuff

[iron haven]

oh, ok. what is the discord support handle? (im new and apologize)

what does* >.> i also have a hard time speaking like a human apparently

[frosty nest]

simple issues such as tracking issues

but your issue requires a dev touch 😄

[manic seal]

[iron haven]

lol, understood. thank you anyway

[manic seal]

yw kev

[rose rivet]

yellowww, so i havent checked out the store in a long while, have all the non premium riot points offers been removed?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[rose rivet]

oh sorry for bothering you ill check it out

[charred crane]

It didn’t work?

Oh well. I’ll try tmr

[manic seal]

wdym

check the bot message

and go to buff app to see the game status

[lime robin]

I paid for premium, how long does it take to show my account has changeed from a regular user to

premium

[manic seal]

restart overwolf

if not it could take up to 24hrs

[lime robin]

ok thanks

[viral plover]

hello yall

im having a problem while playing dota through the weekly challenge which is to win a game with 600 xpm which i acheive in almost every game i won from yesterday to today

its been 11 games and the challenge isnt complete

completed*

is this a bug of some sort or can someone help me fix it since it looks like i cant play other challenges unless i finish this one or something

[eternal stratus]

pls staff

I have a problem

@proud wasp

Look at your personal

Mico

[smoky pendant]

NiksanaBGxD#7662 has been warned.

[eternal stratus]

Mico Can I get some help?

[tacit arch]

Whats your issue?

[eternal stratus]

Can I write to you myself?

[tranquil parrot]

Restart overwolf then check challenge

Just explain your issue here

[eternal stratus]

Pls help

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[tranquil parrot]

Make a ticket in #open-a-ticket about it

[tacit arch]

not needed

banned for abusing ToS, thats normal

[eternal stratus]

But I don't understand, can you explain it to me?

[manic seal]

Read bot message

[eternal stratus]

I bought a premium and bought several times points

[tacit arch]

You was banned because you violated buff ToS, you was probably using VPN or you had multiple buff accounts on 1 IP

hmm

[eternal stratus]

I didn't just buy a premium vpn I'm from the country, is that a problem?

[manic seal]

Send a ticket, but you were banned by using a card that doesnt belong to you or something related to the points that you bought

[tacit arch]

yes, using vpn is problem

as stated in buff tos

[eternal stratus]

That's the problem I didn't use a VPN

[tacit arch]

did you use stolen credit card?

here we are

[eternal stratus]

It's not my debit card.

[tacit arch]

yeah

thats why you are banned

[eternal stratus]

So

So?

Why?

Because I used my debit card?

[tacit arch]

you just said you didnt use yours

[eternal stratus]

Bro, I'm just using google Bro, I'm just using google translate

I don't know English, I'm Bulgarian

[tacit arch]

read #open-a-ticket and then open ticket on link, ask and they will give you more info about your ban

nothing more we can do here

[carmine cairn]

i cant sign in wtfffff i use google

[tacit arch]

pc? mobile?

[carmine cairn]

pc

[river edge]

which keys i need press for open buff tab while game

[carmine cairn]

allways sign in with google but to day its not working

[tacit arch]

buff dont have overlay, i mean, you cant open it by hotkey in game

[tacit arch]

restart overwolf and try log in again

[river edge]

oh thanks

[eternal stratus]

tnx bro

So I'm going to report a bug.

?

[tacit arch]

no

[eternal stratus]

Well

?

[tacit arch]

go to that channel, #open-a-ticket read rules how to open ticket, then click on link and create ticket

[eternal stratus]

Alll okay

[eternal stratus]

Finish

[tacit arch]

you opened ticket?

[eternal stratus]

I clicked on the link and submitted a request for a report

[tacit arch]

now just wait for answer for your email

it can take few days

[eternal stratus]

Окей благодаря

Opsss

Okey thanks you

[tacit arch]

[steady violet]

when does the shop get restocked

[manic seal]

#when_is_next_restock #870329411986149536

[stone sparrow]

Hi

What's the point of tiers?

[scenic vessel]

Buff won't sign up with discord

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♥mico#0001 (Staff)

[manic seal]

restart overwolf and try again

[stone sparrow]

Ok thanks

[dreamy umbra]

guys the towers mission in league is so hard
like if i missed the last hit by 1 hp and a minion got the last hit
i don't get it as tower taken
this need to be hotfixed to be easier or removed

[dreamy umbra]

the 1 tier challenge is 10 tower and it's alot

[scenic vessel]

nothin

is says success but does nothing

[manic seal]

try another browser

[scenic vessel]

Had to sign in with google but it worked. Thank you.

[manic seal]

o

yw!

[delicate rock]

i cant login

[shut forge]

same

[manic seal]

restart overwolf

and try again

[manic seal]

you too

[delicate rock]

still does not work

ncm

nvm

thx

[shut forge]

still doesnt work for me. I cant login via discord nor via google

I tried making new acc but activating email still didnt arrive into my inbox so idk

[manic seal]

where are you from

[shut forge]

Czech republic

[manic seal]

do you have any vpn on?

[shut forge]

Nope

[manic seal]

you sure that you closed overwolf?

[shut forge]

yy twice

[manic seal]

mmm

try reinstalling

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

or if you want first try to use another network

[scenic vessel]

How soon do challenges refresh?

[manic seal]

there is a timer

[scenic vessel]

How long will it take to finally get a card? 😂

[manic seal]

above of the challenges

[scenic vessel]

Okay

[manic seal]

depends on how much you play and how good you are

[shut forge]

Okay will try

But why didnt the activating email arrive into my inbox, that should not do anything with reinstalling ita automatic no?

[upbeat dagger]

My friend got buff and was just wondering, what is the rate that you earn the coins and is it a cryptocurrency of sorts. As you can see I am playing Valorant which is why I came here to ask

[manic seal]

maybe your buff isnt receiving internet or smth, so the request of getting an mail doesnt go to buff and then to send it to your mail. Could be that, but i cant tell

[valid crown]

Hello can you explain to me if i have to be level 5 or level 6 in this game? Because it says to complete level 5

[shut forge]

idk... w/e

[valid crown]

Because i am level 5 and got nothing

[noble acorn]

MOBILE TASKS

In order to process your complaint on missing rewards, we kindly ask you to open a “Missing Rewards” ticket via your Offerwall IN PROGRESS tab. The option to open a ticket is only available 6 hours after you clicked on an offer, and only for 60 days since that click.
To open a ticket, please follow the following steps:

1. Go to your Offerwall (Earn Free Rewards) and click on the In Progress Tab.
2. Click on the offer you want to open a ticket for (make sure the status changed to Installed), and click on Missing Credits? link at the bottom
3. Click again on Contact Support and fill in the necessary information: Your valid email address + minimum of 50 characters text.
4. Please add Screen Captures that can help us to confirm your eligibility for the rewards.
5. Click the check box and then Submit. Your ticket is now in Pending Support status and the ticket number will appear in the list next to the offer name. You will also receive an automated email informing you that we received your ticket" request.

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Restart overwolf then open buff

[manic seal]

buff points arent cryptocurrency. you earn buff points after every match, which you can use them on the marketplace to get gift cards

[upbeat dagger]

ah ok

thank you

[shut forge]

I did that like 4 times + reinstalled

[manic seal]

yw

[valid crown]

No i mean does complete level 5 mean to go to 6 or just become level 5

[tranquil parrot]

You get about 1-3 coins per unrated game if you get between 9 - 31 kills per match
win or lose, doesnt matter
its not a crypto, its just buff coins which you can use to get items from market

[tranquil parrot]

Restart pc then try

[manic seal]

we dont know, please ask buff related questions here

[hollow sinew]

i cant sign up

[terse frigate]

Do we have any time frame for a fix to Rainbow Six Siege?

[tranquil parrot]

Ask overwolf

[tranquil parrot]

Restart overwolf then try to sign

[hollow sinew]

i did

[shut forge]

Did that still cannot log in.

[tranquil parrot]

Its stuck on the login screen for you both?

[hollow sinew]

same as me

[hollow sinew]

YES

[shut forge]

yes

[tranquil parrot]

!!t uninstall

[shut forge]

I did already

[tranquil parrot]

Try reinstalling

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Follow these steps

[shut forge]

with all respect ive already tried all this stuff just simply doesnt work

[tranquil parrot]

Which method are you using to sign in

[shut forge]

I tried all of them.

none of them works.

[hollow sinew]

me to

[tight olive]

Mine say New Version available. I press update but only loading nothing happening

[tranquil parrot]

No no, you have to use the method which you "signed up" from like direct email or from google

[hollow sinew]

im tired already

[tranquil parrot]

Restart overwolf then open buff

[upbeat dagger]

So you need to get kills to get more coins?

[tranquil parrot]

Technically, yh
the better the kda, the better the earnings

[upbeat dagger]

maybe i should get better at the game first lol

[shut forge]

I signed up but no email arrived into my email inbox. so i could not active my acc

[tranquil parrot]

@hollow sinew @shut forge try logging in from mobile

[tranquil parrot]

Check spam

[shut forge]

nothing.

[tranquil parrot]

Make a ticket in #open-a-ticket

And tell them you signed up and didnt get email

[shut forge]

I i made ticked for that on the website

email confirmation of that ticked arrived immediately

[full forge]

it aint tracking any games im playing

[shut forge]

but still no email to active

[tranquil parrot]

Which game

[tranquil parrot]

Wait for their response

[full forge]

harthstone and minecraft

tried both of them

[tranquil parrot]

Read https://discord.com/channels/442965268386283521/964252567699857448
and check #game-status

[hollow sinew]

i will

[full forge]

will do thanks

[shut forge]

Idk on mobile i was able to sign in from phone but not on pc

sadge

[tranquil parrot]

Did you sign up with discord?

[hollow sinew]

yes

[shut forge]

I did on mobile

[tranquil parrot]

Really?
Then try to login directly with email and pass

[manic seal]

did you try another browser

clear cookies/cache

[tranquil parrot]

Change default browser to micro edge then try to login

[hollow sinew]

ok

[shut forge]

doesnt work w/e will try it tommorow

[hollow sinew]

how do i login

[tranquil parrot]

After your change it to edge, click sign in on buff app and it will take you to the browser then sign in

[shut forge]

btw I did that and it still doesnt work . Very sad ngl

[hollow sinew]

doesn't work

[shut forge]

ye w/e man im tired from this

[tranquil parrot]

Same thing even from edge?

[shut forge]

yesssss

[hollow sinew]

Yes

[tranquil parrot]

Well, im not sure why you cant login
did you try after restarting pc?

[upbeat dagger]

I "installed the app" but how do I open it? what is it called?

nvm I saw the overlay now I don't where do I find it

[shut forge]

Okey i figured it out..

[hollow sinew]

how

[shut forge]

Somehow what you have to do is sign up with your email.. new acc but then email wont arrive into your inbox

Then you press forgot password and that email will arrive

you reset password and log in with it succesfully

Its not threw discrod tho.. not sure how to do that.. :/

[hollow sinew]

what do i type here

[shut forge]

Nick

5cc or something

[hollow sinew]

sure

[tranquil parrot]

Hidden icon, bottom left corner on desktop

[shut forge]

Well then some other nick 😄 :/

[hollow sinew]

what

[upbeat dagger]

so you said you get 1-3 points per game depending on kills, where do I see this?

[wary barn]

Srsly create a label that indicates buff is working

[upbeat dagger]

I only see "challenges"

[wary barn]

Depends on time

[shut forge]

Well then just go and reset password for this email change it to new one and log in with it

[scenic vessel]

It's not tracking val progress

[hollow sinew]

no way @shut forge bro i love u

[tranquil parrot]

!!t setup

[upbeat dagger]

like I see the challenges tab but where is the thing that shows points per game

[tranquil parrot]

Restart game and overwolf then try

@proud wasp bot dead @noble acorn

[tranquil parrot]

Points per game are given randomly depending on your performance

[upbeat dagger]

ah ok, I assume the same for every game?

[tranquil parrot]

If you get 5 kills, you get like .7 for 13 rounds

So the more kills, the more the points

[shut forge]

haha np ❤️

[tranquil parrot]

If you reach 40 kills, youll get around 3 or more

[wary barn]

Depends on the time

[unique grail]

alguien que me ayude?

:c

[tranquil parrot]

#support-es

[wary barn]

If u violates another time and it was less than 5 minutes just give u less than point

[unique grail]

ok

[wary barn]

Team*

[tranquil parrot]

Spike rush gives less than .7

Most people will play unranked till 10 rounds or so

[wary barn]

If it tales until overtime it always be 2 points or more

+kill is extra but the Main is time

[tardy veldt]

im trying to sign into buff with discord and then it says success but it doesn't log in on the app

any idea what i can do?

[tranquil parrot]

Open buff and open valorant then play unrated or ranked

[tranquil parrot]

Restart overwolf then open buff and try

[stone gazelle]

that is happening to me aswell how do I fix that?

[tranquil parrot]

^

And?

Open overwolf settings and check if overlay is enabled

[stone gazelle]

same

[pastel gulch]

hello, good afternoon, let me introduce myself, I am Kalebciko and I had a doubt about buff, I already registered and the game that I play does not appear, I do not know if it is looking for something different or something, could you help me or clarify my doubts?

[tranquil parrot]

Restart overwolf then open buff and try to sign in directly with email and pass

[manic seal]

@tranquil parrot bot on

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Try that

[tranquil parrot]

#game-status

[stone gazelle]

im signing in with discord but it wont let me

[tranquil parrot]

Change default browser to microsoft edge then try to sign in from there

[pastel gulch]

i am player of TF2

[tranquil parrot]

Tf2 isnt supported

[tardy veldt]

still not working, should i just give up on signing in with discord and just use gmail?

[tranquil parrot]

Are you trying to make an account or trying to login on an existing account?

[stone gazelle]

it is still not letting me

[tranquil parrot]

https://cdn.discordapp.com/emojis/601420564036583426.webp?size=96

Hit the forget password thing

Do the process

[tardy veldt]

make an acc

[tranquil parrot]

Try gmail

[tardy veldt]

oh

[abstract jay]

Dont use this app i swear u cant uninstall it after

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Cali#0432 (Normal User)

[simple path]

[abstract jay]

U cant uninstall insight capture :) who's very annoying

[tranquil parrot]

Not a buff made app

[abstract jay]

Legit in the program

Lol

[tranquil parrot]

Buff is on overwolf, just like insight is there

But insight is not an app made by buff

Its separate

[simple path]

well the same applies for insight capture as the message about uninstalling depicted above

but note that this is not insight capture support so we cannot help with it

[tranquil parrot]

Tru but they probably tried to uninstall it from control panel

[simple path]

nah, he probably tried to uninstall it by deleting it in program files

[valid crown]

XD

[barren inlet]

I just logged out and logged back in my account and the complete tasks thing appeared and then disappeared

[vast yoke]

Hey i have a question if i get the premium elite but i already have the premium plus i will paid 7.99€ ?

[charred crane]

what is the oldest version of minecraft buff accepts?

[vital wigeon]

Question, i have Buff running, been working with Fortnite well enough, i forget, was there anything i needed to do, in order for it to detect my League of Legends playing?

Thank you @charred crane , so i see its supposed to also pick up TFT? and reward Buff points for playing Lol's TFT?

[errant swift]

Help at first when i downloaded it it would say i dont meet system requirements which i did so just in case i reinstalled what i needed to and now the download just fails every time

[steel abyss]

hello this has been going on for weeks now how to i get rid of it

it just keeps loading and never updates

[frosty nest]

check #949222789506797648 step 2

@steel abyss

no info tbh

1 coin code?

I think you don't really need to care 😄

if it expires, buy another one

😄

Easy

you need to redeem the code in-game, I think

check item descriptions etc

it must be stated there

night, 2 am, you too 😄

last question from spike

[clear spear]

hey is buff supporting console players anytime soon?

[frosty nest]

no info tbh, but I think it's not soon

first gotta publish a stable version, maybe

before publishing it on consoles

[clear spear]

ok thanks

[frosty nest]

@charred crane

ill be sleeping

someone will answer asap, if you can't get it solved, ping or dm me

login issue

restarting overwolf will 90% fix it

make sure your password is in the format of aA1

gn

[tame wedge]

guys, I know highlights is disabled ok. But when it was on, where are the recording files saved?

[manic seal]

videos/overwolf/buff

[tame wedge]

where exactly?

[manic seal]

videos/overwolf/buff

as i said

[grand girder]

hey i got a quick questions

i've messaged buff through the contact us site page about my account termination

i want my account deleted but i don't know how i'll know that it's been deleted

[lament fern]

are there a limit for watching videos?

[manic seal]

i think they send you a mail

[lament fern]

Is timer counts when i finish 50 Coins limit or it resets everyday's end

[manic seal]

ads resets 00gmt everyday

[lament fern]

okey then

thanks

[manic seal]

in 2 minutes

tho

so watch ads again in 3 min

[grand girder]

appreciate it man

[manic seal]

yw

[grand girder]

do you know how long it takes for them to respond?

[lament fern]

total 100 Coin profit :)

[manic seal]

1-7 days

[grand girder]

alr

[vast yoke]

Hey i have a question if i get the premium elite but i already have the premium plus i will paid 7.99€ ?

[manic seal]

you will lose the actual subscription and you will get the new one

and you will pay the full price

so better

wait until the actual one ends

[vast yoke]

okok thx

[lyric matrix]

Love how I completed the Level 1 PUBG challenge in a single match, but doesn't even count anything...

[twilit walrus]

when does buff market reset

[tranquil parrot]

#when_is_next_restock

[twilit walrus]

there used to be a time before

[tame wedge]

?

jettdaddy and sagemommy esexed so hard, they crashed discord

sagemommy said that, im not sure true or not

[manic seal]

?

[tame wedge]

?

where, i dont see anything in videos folder

[manic seal]

they got deleted it before they disabled the highlights

prob

or you reinstalled overwolf

or buff

try to login with email/password

[twilit walrus]

?

[tame wedge]

eh, they auto delete?

[manic seal]

recover password and use the same mail

[manic seal]

after 48 hours

as default

[lyric matrix]

Still didn't count stats bruhhh

[tame wedge]

Not possible, I play valo everyday, it should be something in the recording then

[manic seal]

highlight was disabled like a week ago

[twilit walrus]

ur rank is 100?

what gamemode?

[tame wedge]

even though it's disabled, the auto delete is still working?

[lyric matrix]

just normal one

[manic seal]

it shouldnt

but idk

[nocturne summit]

Hi does it work for pubg mobile ?

[twilit walrus]

idk then : /

[manic seal]

well the thing is that you dont have the videos anymore seems like, there is nothing that you or me can do about it

[tame wedge]

well if it shouldn't, why the recordings all gone?

[manic seal]

nope

[twilit walrus]

when will staeam gift card restoccck

[manic seal]

#when_is_next_restock #870329411986149536

[twilit walrus]

XX:00?

[lyric matrix]

Can I submit a ticket somewhere to say that my stats aren't being counted?

[twilit walrus]

yes

[twilit walrus]

XX:00?

[manic seal]

what gamemode

[manic seal]

no one knows

when they restocks

as on the channels said

[lyric matrix]

Normal 4s TPP

[manic seal]

how long was the match?

[lyric matrix]

I've played two, one was over 20 mins, the screenshoted one was probably 5 mins

[manic seal]

you was top 100?

[lyric matrix]

I'm pretty sure I wasn't, the tracking was off

[manic seal]

wdym with the tracking was off

[lyric matrix]

18/28 that match

not top 100, so idk

[manic seal]

mmm

i mean ik that damage challenge are bug

but kils shouldnt

[lyric matrix]

well that sucks

[manic seal]

but idk actually since i didnt try playing yet

if you want send a ticket #open-a-ticket

[quaint canyon]

This appears after trying to complete a quest,what could I do?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♥mico#0001 (Staff)

[lyric matrix]

Sent a ticket, thanks

[manic seal]

yw

[tame wedge]

is SEA included in AP server?

[manic seal]

https://cdn.discordapp.com/attachments/444188214714957827/919601913270521886/Valorant_Regions.png

[minor adder]

hi guys i cant redeem my razer gold pin why ??

i purchased 5$ razer gold pin with buff and im trying to add pin my wallet it says filling failed

[manic seal]

which one

[minor adder]

global

how can i redeem

[noble acorn]

RAZER CARDS

Razer cards can only be redeemed on razer global accounts.
Please contact their support so they can change your account region to global.

Summoned by Kyuu[t]♥mico#0001 (Staff)

[minor adder]

how can i do it?

[manic seal]

Please contact their support so they can change your account region to global.

go to razer gold page

and contact their support

[minor adder]

ok

which one i select?

region change?

[manic seal]

yep

[minor adder]

ok

and which one?

[manic seal]

1st

[dull fossil]

umm hello

[manic seal]

hi mapux

[minor adder]

what should i write

on desc

[manic seal]

something about account region change

[undone echo]

Hello, I've been having an issue with buff.

[dull fossil]

after u finish can u tell me sthing

[manic seal]

just ask

[manic seal]

which one

[dull fossil]

ok

ummm

i was waiting

i was refreshing in everysecond

and its just......

just tell me

???

[minor adder]

hi i want to switch my region to global account. i cant use my epin.. its ok ? @manic seal

[undone echo]

You can look at this after you help MPX... I've been having some problems opening the buff app... It shows in the task bar that it's running, but I can't actually open the window to view it. I changed the property settings to run in a maximized window to see if that was the issue, but it didn't fix it. Any way you could help?

[manic seal]

yea

[manic seal]

tell what

[dull fossil]

why its finished

[noble acorn]

CASCADE WINDOWS / MONITOR ALIGNMENT

If your BUFF app looks like it's cut off at the top here's a workaround on how to be able to move the app around again:
-Right click on taskbar
-Select "Cascade windows" option
-All open windows will be resized, including BUFF
Another way of avoiding this bug is changing your monitor alignment, as the core cause for this issue is BUFF not liking your monitor alignment. Below is an example of a working monitor alignment that shouldn't cause any issues:

Summoned by Kyuu[t]♥mico#0001 (Staff)

[dull fossil]

i was refreshing in everysecond

[manic seal]

finished what

i dont get your question

[dull fossil]

riot points

10 dollars

[manic seal]

yes what happen with it

[dull fossil]

sry euro

i was waiting

and refreshing in everysecond to get it

and i found it finished

i was watching it

[manic seal]

if you mean why it got out of stock, prob someone else bought them

[dull fossil]

in 1 sec ?

[manic seal]

or maybe it didnt restock

[dull fossil]

u see the picture

[manic seal]

yes

dont trust on the "last purchase", it shows different times for everyone

so could be those 2 reasons

didnt restock, of other persons got it first

[tame wedge]

well f, i cant buy rp then

[dull fossil]

i was waiting for 3 weeks

[manic seal]

at what time did you check marketplace?

[dull fossil]

me ?

[manic seal]

yes

[dull fossil]

in every second from 2:55

[manic seal]

since as ik last restock was 40 min ago

[dull fossil]

what ?

[manic seal]

[dull fossil]

nothing appear to me

and it was saying last purchase was 1 day ago

[undone echo]

Just got the buff app to open finally... I didn't change anything, but i went to my display settings and it fixed itself. Thanks

[manic seal]

i see a lot of item on marketplace rn, and these were restocked 40 min ago

[manic seal]

yw!

[undone echo]

I love this discord support system too

[manic seal]

we are here to help

[dull fossil]

mmmm

what i should do

in that case

[manic seal]

what case

[dull fossil]

nothing shows to me

and i check it everyday in same time in my country

and i just wait it

and watch it to appear

[manic seal]

i watch a lot of items

on marketplace

[dull fossil]

i just need that one

[manic seal]

that one is out of stock rn

[dull fossil]

always like that

last purchase just now

[manic seal]

"just now" means less than an hour

[dull fossil]

no way coz i was watching it

[lime coral]

i need help i cannt login

[amber palm]

Bro wait for 1-2 min

[manic seal]

last restock was 45 min ago. At 00:30, prob rp was restocked at that time

[lime coral]

i click on discord and i click auth and i says login success but it dont login

[manic seal]

and got out of stock on some minutes

or seconds

[manic seal]

restart overwolf

[lime coral]

i waited 30 mins

[dull fossil]

u know thank u for ur help im done i was waiting everyday for 3 weeks in everytime and in same time and watching it im just done thx for ur help

[amber palm]

Delete buff and download again

[manic seal]

the stock doesnt happens at the same times all the time, so check it more often

and yw

[lime coral]

i restarted it and i restarted the pc and still the same

[amber palm]

Yw???

[manic seal]

try to login with mail/password

[manic seal]

yw = your welcome

[amber palm]

But he has created with discord so how can he login with email/pass

[manic seal]

lets wait what they say

[amber palm]

Ok

[turbid marsh]

hi

[manic seal]

hi

[turbid marsh]

im having problems to create a pasword to my account

[lime coral]

exactly

[manic seal]

recover password, then login with that one

[manic seal]

any error?

[amber palm]

The pass should be in capital and have numbers included in it

[turbid marsh]

i dint created the account yet

[amber palm]

You can logg in with google or discord if you wish to

[manic seal]

any error?

that why you cant create password

[turbid marsh]

i tried both but dint go

[amber palm]

It takes 2 min to logg in

Just wait there

[lime coral]

i uninstalled it and reinstall and still the same problem

[manic seal]

did you do what i said?

[lime coral]

i am doing it now 1min

[manic seal]

oh ok

[amber palm]

Ig there is some problem in login rn so plz try tomorrow

[manic seal]

only on buff

[amber palm]

Yes of course

[manic seal]

read #964252567699857448

[lime coral]

thanks it worked

[manic seal]

yw

[charred crane]

is anyone else who can't log in ?

[amber palm]

I was saying wait 1-2 min but no one is doing that

[amber palm]

Broooo we have to wait 2 min to logg in buff takes time

[manic seal]

try login with mail/password

[manic seal]

its not about time

dont give fake information

[turbid marsh]

i tried to make a pass with numbers letters and #@ and and dint go

[manic seal]

[manic seal]

any error?

[turbid marsh]

i think

[amber palm]

It is i am using buff for about 5 months and with three ids

And change account three times a day

[manic seal]

3 buff accounts?

[charred crane]

i've already tried and it says that im using a wrong password, so i changed it but it still the same..
hope im not the one in this case

[manic seal]

having multiaacounts are banneable you know

[amber palm]

Yes

[amber palm]

No one ban

I have claimed 3 accounts of minecraft with buff now dont want more

[manic seal]

so you recover the password right?

[amber palm]

So not using buff frequently

[charred crane]

@rustic wedge ¯_(ツ)_/¯

[lime coral]

i just click i forgot password and reset then login it will login instant

[charred crane]

yeah :(

[manic seal]

register with email/password

[manic seal]

dont ping staff, its against the rules of the server

[minor adder]

@manic seal i have question

[manic seal]

dont ping staff, its against the rules of the server

[minor adder]

ah ok

[manic seal]

mm try recover again, and then try to login again

if not

send a ticket #open-a-ticket

you can try restarting too

[minor adder]

if i change my region to global on razer gold can i purchase only TR items?

[amber palm]

And the funny thing is, they are not paid for this

[charred crane]

yeah sorry

[manic seal]

#off-topic-english please

[charred crane]

allright ty

[manic seal]

you can get global items i think

idk how it works

never used razer gold

[minor adder]

global means United States?

[amber palm]

No

[manic seal]

global means worldwide

[amber palm]

Global is mentioned on the card

Global word is written on a few cards

[minor adder]

i know but i open new acc on razer gold but there is no option for switch global

[manic seal]

to have a global account you must contact support as i said

[minor adder]

yea i send ticket so there is one option

for global.

[manic seal]

yes now you must wait

[amber palm]

Bro you can read the instructions of claiming razer gold in buff app

[charred crane]

ay yo i asked to be deleted twice and i get a dumb email, i dont know why its so hard to ask for deletion, if i didnt want it, i would not have asked. after responding to the response to my deletion request now im waiting for a response again. what is this???

[manic seal]

idk how they manage that

ig you just must wait

[upbeat dagger]

where are the files? I have not been the happiest with it and want to remove it from my PC but i can't locate the files anywhere

[manic seal]

inside of overwolf

[upbeat dagger]

thank you

[manic seal]

yw

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Goldfox2112#5701 (Staff)

[manic seal]

i forgor

[wary barn]

i cant find 10$ steam global

[steep harbor]

can somene show me the marketplace on pc?

i cannot access it since i dont have pc yet

[manic seal]

check it on mobile

i wont send 10 screenshots

[steep harbor]

oh okay

is there visa gift cards or cash?

[manic seal]

nope

[steep harbor]

oh

[manic seal]

games/platforms gift cars only

[steep harbor]

ok

[steep harbor]

is there some way i can convert that to cash?

[manic seal]

selling them

[steep harbor]

on sites like gameflip?

[manic seal]

i think

[icy flare]

more riot points in shop one week i try to buy one

[shy panther]

hello

[tacit arch]

Hey

[shy panther]

why i cant login with mu account, wtf is that

first time look this

cant login with mu account

helo me pls

[tacit arch]

mu account?

[shy panther]

*my

[tacit arch]

ah

restart overwolf and try log in again

[shy panther]

this is real?

[tacit arch]

yes

[lyric matrix]

Oh c'mon, I get a 4 headshot game in Siege and that's the only match that it doesn't track out of 5 games

[noble acorn]

R6 TRACKING ISSUE

There's a bug where in R6 only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart R6 after every R6 match (if this doesn't work, please try restarting BUFF with R6 as well). It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[shy panther]

i cant login 😢😢

helo me pls

[manic seal]

helo

try to login with email/password

[shy panther]

why??

[lyric matrix]

when do the leaderboards update?

[manic seal]

?

[manic seal]

leaderboards doesnt work well, it updates sometimes sometimes doesnt

it should be every 7 days or smth

but idk how it actually work

[dreamy rune]

I can't redeem a card on the marketplace

[manic seal]

any error?

[manic seal]

restart overwolf

and click the image instead the price

[dreamy rune]

thank you. restart overwolf. restarting buff didn't 🙂 thanks a bunch

[manic seal]

yw!

[jovial siren]

hello

I can't log into my buff

[reef gyro]

Hello

Is the get more button fixed now

It's been 2 months I can't able to watch ads properly

[manic seal]

any error?

[jovial siren]

no

more like it says this

[manic seal]

restart overwolf

[jovial siren]

ill try that

didn't work