#support-en

1 messages · Page 667 of 1

weary elbow
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.

quick dagger
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ok thank yo

charred crane
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hey buff using my gpu

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??

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and cpu

weary elbow
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No

charred crane
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idk

weary elbow
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I mean yes, but very little

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Like 1%

charred crane
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proof?

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buff destroying my pc!?

weary elbow
weary elbow
charred crane
weary elbow
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Open the task manager and see the resources that buff uses

charred crane
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but I'm very scared because my computer is new so

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uh......

simple path
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nothing will happen to your pc if you use overwolf supported apps

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they've all been scanned and confirmed to be safe

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no mining, no malware etc.

weary elbow
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Yes

charred crane
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ok thanks

frosty nest
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?

charred crane
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ryzen 5 5500u good?

radiant perch
#

can anyone help me, every time i attempt to login to the buff app it gives me a 401 error message, i changed my password and that did not help

noble acornBOT
remote field
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Hello

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I have a problem with the key
I have just purchased Killing Floor 2 for 900 points and it says that the key has been used

frosty nest
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can you send screenshot of the error as well

remote field
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okay but i have a different language than english and i dont know if this is a problem

frosty nest
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not a problem

remote field
frosty nest
remote field
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okey

tiny glen
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Why won’t buff give me my CD Key

frosty nest
tiny glen
#

I can’t use PC I’m away from home

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And by the time I get home it will be out of stock most likely

weary elbow
#

Try it again

tiny glen
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I did

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I guess I just gotta pray that when I get home it will still be in stock

remote field
#

I wrote, they will send me an answer by e-mail?

remote field
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okey thanks

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see you soon, good night

mint linden
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Can anyone see the december raffle results? Mine is blank

astral granite
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hello

proud wasp
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it'll be fixed soon

astral granite
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is minecraft in the game keys

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the original or java edition

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and how i redeem it

mint linden
astral granite
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minecraft is original or java edition?? and how can i redeem it please ?

proud wasp
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?

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It's the java edition

astral granite
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in the game keys

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its permenant isnt it?

proud wasp
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but it's original, and you redeem it on microsoft website

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yes

astral granite
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no difference?

proud wasp
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?

simple path
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redeeming steps are in the buff app btw

astral granite
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between java and original

proud wasp
astral granite
proud wasp
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There are two versions

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The bedrock and Java

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and this one is the java one

astral granite
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aha

proud wasp
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And it's the official paid one.

summer mesa
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im trying to complete the Power-Up Challenge and i keep getting an error code when i am sharing a video clip. It keeps saying "video sharing failed" and that is my last quest for the RP giveaway

astral granite
narrow lynx
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This comes up when I try tp install the Buff app on PC. Someone tried to help yesterday but it didn't work. I am not on a Windows Insider Build. This is my OS Information.

charred crane
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@proud wasp i have a suggestion

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How do i suggest

proven jay
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can i know when exactly the 10 euro riot points available cuz i miss it evertime

noble acornBOT
noble acornBOT
lucid spade
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can one change their gmail in buff?

narrow lynx
# proud wasp you are

I just reinstalled my Windows 10 because Windows Insider was giving me problems but ok.

simple path
narrow lynx
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Ya I am right now.

soft mural
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One question

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Lol gift cards work for valo?

simple path
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yup

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but be careful, it doesn't work in the AP/SEA region

proud wasp
orchid heath
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hello can someone help me with some technical difficulty?

narrow lynx
orchid heath
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i cant move the screen down or up because i cant access the title bar of the window. Ive already tried hotkey to move with alt + space + v

proud wasp
orchid heath
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still looks the same :(

proud wasp
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:/

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there's another fix for that, but you probably won't like it

orchid heath
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hmm lets hear it then i will decide xd

proud wasp
noble acornBOT
#
CASCADE WINDOWS

If your BUFF app looks like it's cut off at the top here's a workaround on how to be able to move the app around again:
-Right click on taskbar
-Select "Cascade windows" option
-All open windows will be resized, including BUFF
Another way of avoiding this bug is changing your monitor alignment, as the core cause for this issue is BUFF not liking your monitor alignment.

simple path
orchid heath
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if its to hard its not a problem

proud wasp
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You need to align your monitors like in the screenshot above

proud wasp
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check above

simple path
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that's a first

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probably something to do with windows 11

proud wasp
#

might be

orchid heath
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ohhh thanks

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na i still have windows 10

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its strange

proud wasp
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and might be better to include the alignment screenshot in the fix card

simple path
orchid heath
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but it worked thanks alot

simple path
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ah sure, give me the image link

vernal zephyr
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Tried win shift arrow left with that monitor setting?

twilit wing
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7 sec item out of stock again

zinc hemlock
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you too huh?

twilit wing
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ysteam

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is like dont stay 3 s and will be out of stock

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in this week i dont take 1 card

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from that ...

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and promo of steamm ends tomorrow

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🙂

zinc hemlock
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oh..... damn

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i was here for steam too

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the verification code got me XD

twilit wing
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sad story my friend

zinc hemlock
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sad story indeed. I'll head back to sleep now. 5 am here

twilit wing
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5am ?

zinc hemlock
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yes

twilit wing
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i think just now steam is in stock

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they are other time ?

zinc hemlock
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what?

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its not even showing 10$ steam gc in the store for me lol

short cliff
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Why this error

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Everytime i try to redeem something same error

crystal comet
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what happend if i clicked on this does that affect my subscription

shrewd glacier
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im having some weird stuff where im getting a pop up ingame saying how much currency i get but it doesnt reflect those changes in my history or balance. goofy.

zinc hemlock
short cliff
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😩

trim ore
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I bought 650rp for valorant, and when using the code only got 475?

smoky pendantBOT
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dynoSuccess Rayen Mestiri#8801 has been warned.

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dynoSuccess scythe35#7111 has been warned.

weary elbow
lilac wren
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Hello, look i bought the steam card of 10$ i even confirmed the purchase but it did an error what do i do?

crimson fern
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how do i make it so i stop getting pop-ups of houw much buff coins i get after a game it's annoying having to close it

short cliff
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Ok

weary elbow
twilit wing
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I have question

lilac wren
twilit wing
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My friend buy premium gold for 3 time for mistake how can he do to refund it?

weary elbow
lilac wren
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Ok thank you

lilac wren
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Hello, look i can't see the steam 10$ it just doesn't appear on the market

weary elbow
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Buff kit?

lilac wren
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Ok) :

proud wasp
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the website contains outdated info

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current perks:

noble acornBOT
#
TIERS INFO

Please check the screenshot below:

short cliff
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Thanks bro I got my game redeemed using pc

weary elbow
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No

proud wasp
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not at the moment

short cliff
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Where to reddem the steam cd key

runic zephyr
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just redeemed riot code but its not working

dusky flicker
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are the CD keys just the game or are they something else?

runic zephyr
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its a riot access code

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its for riot points

proud wasp
runic zephyr
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the us only one

proud wasp
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and where are you from

runic zephyr
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the us \

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its the 20 $ one

proud wasp
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Send a screenshot of the error

runic zephyr
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okay

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privately?

proud wasp
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you can send it here, as long you do not show the code

runic zephyr
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okay

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one sec

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how i send screen shots

proud wasp
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can't you send it?

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you should be able now, try again

runic zephyr
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aight i got it

proud wasp
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really weird

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well

runic zephyr
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do i just wait now?

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i just got it to work

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im sorry

proud wasp
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you didnt' copy the whole thing

runic zephyr
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i guess i typede it wrong like thirty times idk

proud wasp
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right

runic zephyr
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i did

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i left out rm [art

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nvm sorry

proud wasp
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Nah it was my fault too

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i didn't even think about that possibility

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my bad, i'm sorry

runic zephyr
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all good thank you

tacit arch
proud wasp
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if you don't mind

runic zephyr
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alright i will

unkempt bane
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Good evening I need help with a minecraft code that I buy from BUFF, I get this message when redeeming the code

proud wasp
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which message?

unkempt bane
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I do not have the message in English, sorry

proud wasp
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hm

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it's all good, i know a bit of spanish

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but where are you trying to redeem it?

unkempt bane
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Microsoft Store

proud wasp
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?

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you must redeem it here

unkempt bane
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?

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aaaaa

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Thankyou

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i have it

proud wasp
paper wasp
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I need help with reedeming a code for Killing Floor 2 because it says that is duplicated

vale helm
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Goodnight, when will there be a restock of the 1380 riot gamecards?

noble acornBOT
#
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

torn yew
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Why isn’t the December raffle results showing?

warm arch
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its bugged

hexed girder
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hello there, im new to this so sorry if im dumb about something :D. i have a challange to make more than 80 kills in a week and to make at least 10 kills in 1 match in fortnite and i won with 11 kills but nothing in buff changed and its at 0... what do i do?

hexed girder
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i had buff open on second monitor tho

weary elbow
noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

hexed girder
# weary elbow Check overlay

oh okay, never mind. thank you soo much! i turned off overlay on all games cause i thouth that overwolf was for recording replays and stuff and i already had that. Sry for wasting time man.

manic abyss
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will buff every support windows 11

noble acornBOT
# manic abyss will buff every support windows 11
WINDOWS11/WIN11

If you're using Windows 11 you're a part of an Insider program for Windows. Overwolf doesn't officially support this program but there is a workaround to allow Overwolf to work on Windows 11. Read about all the risks and how to apply the workaround here (for the workaround, please scroll down a bit): https://support.overwolf.com/en/support/solutions/articles/9000197893-windows-insider-support-removal

stray tendon
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was the outlast 2 key removed from the market?

noble acornBOT
# stray tendon was the outlast 2 key removed from the market?
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

stray tendon
#

TY

lost path
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Hello, i don't know if is the game (R6Siege) or something that i did wrong but the pop-up only appears in my first match and doesn't register the next ones and i need to re-open R6 everytime that i want buff to track de game... am i doing something wrong?

solid cliff
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wait

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rainbow six siege status is unstable

lost path
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oh...

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ty very much

solid cliff
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so things might occur

solid cliff
noble acornBOT
# lost path Hello, i don't know if is the game (R6Siege) or something that i did wrong but t...
R6 TRACKING ISSUE

There's a bug where in R6S only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart BUFF after every R6S match. It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug

pearl frigate
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how do i update my buff

dusty crag
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When you open buff there will be a screen that shows there's a new update for buff

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your press the button and buff will close and reopen

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and your buff is updated

torn yew
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Hello!

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When is the December raffle results coming out?

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Pls helpp

dusty crag
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it's bugged rn

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it will be fixed soon

torn yew
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When

dusty crag
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soon

torn yew
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Like

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Today?

dusty crag
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not sure but it will be fixed maybe a few days

torn yew
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Thank you so much sir

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Congrats on bronze 2 in valorant btw

dusty crag
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thanks

raven atlas
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My 650 RP gift card says this when I try to redeem it "The code has already been redeemed previously."

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Its my 4th GC I've ever redeemed and this is the first time I've had the issue

misty jungle
#

how do i connect buff to my game such as valorant?

weary elbow
foggy sedge
#

So i accidentally log into my brawl stars acc into my clash royal acc is there a way to change it?

foggy sedge
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wait what

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so i have to make a new account

tacit arch
#

Using multiple accounts is bannable, wait until devs add feature to change game account without abusing system

weary elbow
#

Or delete the account and create another

foggy sedge
weary elbow
amber meteor
#

if i give my account to my friend to earn coins because my laptop is potato so
is it bannable

warm arch
#

different ip, so yes i think

viral crown
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HOW DO YOU VIEW premium coins

amber meteor
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the orange button is to say that it is premium

viral crown
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oohhhhhh. wait so the orange price is the premium price??

solid plover
#

yez

forest jay
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Hey I'm not able to see the raffle winners for December raffle

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Can someone help?

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Or is it the same for everyone

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The weekly raffle is loading but not the monthly

weary elbow
forest jay
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I see, is it a bug or the winners haven't been drawn yet?

weary elbow
feral mica
#

Can I refund tickets that I bought inadvertently?

simple path
silver abyss
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i bought razer gold $5 and tried to reload but i am unable to

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is there anything im doing wrong

noble acornBOT
desert thistle
#

¯_(ツ)_/¯

noble acornBOT
#
LIMIT 50 COINS

You can only get 50 coins from games everyday. When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins. At the moment ads also count towards this cap and please note that ads are known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

lavish bear
#

this is bad cus everything is out of stock or i must own premium to buy somethings

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like gamehag its better cus its never out of stock

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🤣 🥱 🤏🏾 🥜

dawn relic
#

NO

lavish bear
#

lol yes

dawn relic
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NO

lavish bear
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or u gona fix it or im gona go on gamehag

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cus its better

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my opinnion

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or if i want like gaming mosue i must live in us or when i wants like riot points its for global but i must to own premium

desert thistle
lavish bear
#

dont care

dusty crag
iron helm
#

What time does the global stocks for valorant refresh for Malaysia?

chrome violet
#

i am needing assistance pls

chrome violet
#

any support?

gentle plume
chrome violet
#

I redeemed an amazon gift card and the code it gave me is missing a letter

gentle plume
chrome violet
#

ive sent a ticket, thank you

hazy spear
#

Does the amazon gift card work for India?

gentle plume
hazy spear
#

Cause the card says global

scarlet hearth
#

Hey so I recently cancelled my premium sub because I wasn't using it as much. I want to resub but I'm wondering if I'll be charged double for this month?

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As I still have some premium left

gentle plume
#

as it only charges you once the subscription ends

scarlet hearth
#

Okay that's good!!

#

I'll resub

gentle plume
gentle plume
#

but you can't use it on any other site except amazo.com

narrow path
#

I am not getting coin from ads

gentle plume
narrow path
#

I am getting ads

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But when I watch the full ads

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It does not give coins

narrow path
ivory patrol
#

I have

west quartz
#

Hey ill be playing seige and i wont get coins do i have to link my steam or sum?

ivory patrol
#

Did you reach the limit?

west quartz
#

no

#

i never made any points yet i just got buff

ivory patrol
#

Hmm I don’t know then

rare galleon
tacit arch
rare galleon
#

i have this when i try to log in

noble acornBOT
#
OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

west quartz
#

ok

noble acornBOT
# rare galleon
401 ERROR

Error 401 indicates that your account isn't verified. You'll need to verify your account in order to fix the error. Please check the email that's linked to your BUFF account to find a confirmation email from BUFF. Don't forget to check spam too!

rare galleon
#

ty

ivory patrol
#

Yo I bought premium

tacit arch
#

Ok

ashen summit
#

i finally got 1600 buff coins

ivory patrol
#

I don’t know what to do now

tacit arch
scarlet hearth
ivory patrol
#

Is it really worth it though?

scarlet hearth
#

I have it

tacit arch
#

Why you asking after purchase wtf

ivory patrol
#

Idk

#

I have money to spend

rare galleon
#

how the app works i need just to play or i need to do challanges

tacit arch
rare galleon
#

ok and do i need to link accounts

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or its all done

tacit arch
#

It should track your game automatically

rare galleon
#

ok can i check it somewhere before game ?

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

rare galleon
#

it does

tacit arch
#

If you keep overwolf on background, with closed buff, after starting game it should start automatically

#

If yes then you can play

rare galleon
#

ok ty a lot

tacit arch
#

Remember, you can play only supported games and gamemodes

#

Check bot message below

noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

west quartz
tacit arch
#

Do you have enabled overlay for your game?

west quartz
#

im looking at it rn

#

alr i did it

#

we shall see

rare galleon
#

and how long i need to play to get 1900 coins

#

like month

#

or longer

west quartz
#

what are the keybinds for the overwolf overlay?

little steppe
#

how do I get it to work on windows 11

noble acornBOT
# little steppe how do I get it to work on windows 11
WINDOWS11/WIN11

If you're using Windows 11 you're a part of an Insider program for Windows. Overwolf doesn't officially support this program but there is a workaround to allow Overwolf to work on Windows 11. Read about all the risks and how to apply the workaround here (for the workaround, please scroll down a bit): https://support.overwolf.com/en/support/solutions/articles/9000197893-windows-insider-support-removal

gentle plume
#

do this

gentle plume
#

for overwolf

gentle plume
hollow tundra
#

Hey i wanna ask that why 1380 Riot Points gift card is not in stock ? Im waiting from 19 days

gentle plume
#

we are having supplier issues with the 1380 RP card

floral dragon
#

Hello, good afternoon, do you know what day the 1380 riot points card could arrive?

maiden fern
#

hello

#

can I redeem 1380 riot point gift card global for valorant on AP region? and how much vp i'll get?

noble acornBOT
# maiden fern can I redeem 1380 riot point gift card global for valorant on AP region? and how...
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

frosty nest
#

Unfortunately, no

maiden fern
#

ah

#

what about global steam tho?

#

can we redeem that?

noble acornBOT
#
STEAM CARDS

Steam gift cards should work in every country except South Africa, Argentina and Turkey.
However, this might change at any time and we do not have any control over that, which means we take no responsibility if the card doesn't work in your country.

noble acornBOT
# maiden fern what about global steam tho?
STEAM CARDS

Steam gift cards should work in every country except South Africa, Argentina and Turkey.
However, this might change at any time and we do not have any control over that, which means we take no responsibility if the card doesn't work in your country.

proud wasp
#

damn

frosty nest
#

haha

gentle plume
#

we have this command?

proud wasp
#

and league was about to do the same

#

or maybe not

maiden fern
#

so we can redeem right?

gentle plume
maiden fern
#

ok thanks

charred crane
#

@proud wasp add on stock in shot

#

Shop

#

Market

little bridge
#

Help me

obsidian heron
#

I just installed buff and did one challenge and it didn't count(on rocket league)

noble acornBOT
warm arch
abstract rock
#

if you queue up another time it won't count

obsidian heron
#

ok

#

i will try it now

chrome herald
#

why im not earning points like i get notification or pop up idk how to call that and it says i got example 0.7 points, i open buff and my points didnt move

#

i still have same amount of points

charred crane
obsidian heron
#

it works now

abstract rock
charred crane
#

Ni

tawny reef
#

i have question, sometimes when i complete a weekly challenge, the next one doesnt come up - why is this?

noble acornBOT
#
CHALLENGE STUCK

Here are steps to fix this issue:

  1. Restart BUFF
  2. Navigate to the Challenges tab
  3. Set the game selected to a different game than the one selected
  4. Switch back to the original game with the stuck challenge
  5. Play another match of any supported game and get coins from it (no need to complete the challenge again, you just need to have one game tracked after you followed steps 1-4)
    The stuck challenge should be updated now and you should get the coins for completing it.
marble cliff
#

if i watched ads im not getting points

frosty nest
#

ads are not fully functional rn

frosty nest
round patrol
#

is there some way I can stop buff appearing on my screen whenever I'm playing? I want to keep running it in the background but I just don't want it to pop up on my gameplay

gentle plume
#

the pop ups are made so they don't interrupt your gameplay

#

you can use a keybind to close the pop up if you don't want to press the x

#

you can find this keybind in overwolf overlay settings

round patrol
#

true, but it gets annoying as I stream sometimes... thanks anyways tho, I'll just set up a keybind

wet yew
#

I just noticed that they has added overwatch and I just tried playing it with buff open but it didn't seem to work since it doesn't open the tracker and I don't see my coins increasing is there something that I need to set up along side it or an I doing something wrong?

gentle plume
#

b4 and after the match?

wet yew
#

No

gentle plume
#

check this

noble acornBOT
gentle plume
#

it might be off for overwatch

wet yew
#

I was just checking that before asking the question but it was enabled

charred crane
#

I have a question regarding razer

noble acornBOT
charred crane
#

if your region is other does that mean your global?

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

gentle plume
#

make sure you are playing one of the supported modes

noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

gentle plume
#

if you didn't contact razer support to make your account global

#

it isn't global

charred crane
#

ohhh ok thanks

silver summit
#

yardım edebilecek birisi varmı

#

tr olarak

gentle plume
#

this is an English support channel

#

please ask your question in English

silver summit
#

where is the tr?

gentle plume
#

we don't have a Turkish channel

silver summit
#

hm

#

okey

#

can u help me ?

gentle plume
#

if you describe your issue, yes

silver summit
#

Where is my buff reference code?

gentle plume
#

if you mean the code you use to invite your friends

#

you can find it in the lounge

#

on the right side of the app

gentle plume
#

looks like this

silver summit
#

thank you

gentle plume
#

np

torn shadow
#

is there a way to install buff without overwolf?

warm arch
#

nope

torn shadow
#

sadge but thanks

viscid ore
#

is there a reason i got demoted to almost half of my rank? i had over 14000 rank points now i have 8000

warm arch
#

if you haven't been using buff for a long time

warm arch
#

it reduces 1k per week or something

gentle plume
#

you lose tier xp

viscid ore
#

wtf

#

i lost 6000 Sadge

warm arch
#

sadge

viscid ore
#

thanks for the help anyways

warm arch
#

👍 KKomrade

west mica
#

hey what version is this cd key

tacit arch
#

?

#

minecraft?

west mica
#

yeah

#

yeah

tacit arch
#

java

west mica
#

ohh

#

ty

silver summit
#

who is help me ?

#

hello ?

tacit arch
silver summit
#

I m playing the game but I'm not getting points why?

tacit arch
#

what game you playing?

silver summit
#

valorant

tacit arch
#

what gamemode?

silver summit
#

spike rush

tacit arch
#

check if you have enabled overlay for valorant in overwolf settings

silver summit
#

yes already open

tacit arch
#

can you send screenshot?

silver summit
#

sure

#

It used to happen but not now

tacit arch
#

did you get this window ? before and after game?

silver summit
#

no

#

that window used to come

#

but it doesn't come anymore

tacit arch
#

okay, hmh

#

you can try this

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

silver summit
#

sure

#

I am trying

#

ı am open valorant and wait

#

yeah buff open

#

I opened valorant and then buff was unlocked

tacit arch
#

okay, play 1 spikerush and come back with results

silver summit
#

okey

zenith umbra
#

when is overwatch coming to buff

tacit arch
#

its already in buff

#

but without challenges for now

zenith umbra
#

when are the cahllenges coming then?

tacit arch
#

no info

#

you can earn from overwatch without challenges

zenith umbra
#

alr

#

thhxs

silver summit
#

i think it happened

#

but i'm still in the game

tacit arch
#

ok

silver summit
#

I wondered where are u from NOT_A_DONATOR ?

tacit arch
#

Czech Republic

silver summit
#

okey

vernal zephyr
#

Ok

silver summit
#

got it thanks @tacit arch

brittle oasis
#

sooo someone was faster than me :/ ,, how can i get a notification when this comes out?

tacit arch
#

no notification

brittle oasis
#

ah i guess i have to check every hour for this , thx anyways

dusty crag
vernal zephyr
#

Eppel

urban imp
#

Can someone tell me what the point of tiers are on buff

noble acornBOT
urban imp
#

oohhhh it increases coin

safe hemlock
#

Will u add more global products? I want to buy valorant points but it is for USA only 😞

noble acornBOT
# safe hemlock Will u add more global products? I want to buy valorant points but it is for USA...
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

frosty nest
#

if your region is not AP, you can buy global RP

safe hemlock
#

My region is north Africa

frosty nest
charred crane
#

hi, what happens with the december raffle?

gentle plume
nova rivet
#

hi whenever i click on it it doesnt wanna launch and install buff what can i do

#

i tried running it with administrator and nothing either

frosty nest
nova rivet
#

oh

#

thanks

frosty nest
#

👍 Come again if the issue persists 😄

nova rivet
#

ok

scarlet crane
#

is garena LOL supported?

faint heron
#

Ads are bugged again

noble acornBOT
# scarlet crane is garena LOL supported?
GARENA FIX

Garena servers aren't officially supported by BUFF. However, there's a workaround until we figure out how to track Garena API properly:
-download LoL from Riot
-play 1 normal match via Riot LoL
-now you can close Riot LoL and play with your Garena client

nova rivet
frosty nest
#

any error or smth you are getting?

nova rivet
#

no it just doesnt open

#

nothing telling me errors

noble acornBOT
frosty nest
#

Check this then

nova rivet
#

ok

#

thx

pliant adder
#

When are the Dec raffle results releasing

frosty nest
#

no info, there's a bug and devs already know it, so I think it's soon

marsh granite
#

How can i change the email connected to my account?

frosty nest
marsh granite
#

so i need a new account?

frosty nest
#

if you need to have another email for a buff account, then yes

marsh granite
#

ok

simple oracle
#

how can i refresh buff

#

like the application and don't close it each time

frosty nest
#

wdym refreshing buff

#

do you mean refreshing the market

simple oracle
#

yes

frosty nest
#

Switch between tabs

#

lounge-market

simple oracle
#

okay ty

#

the restock comes approximately every week, is that it?

frosty nest
sweet delta
#

December raffle still not working

rose perch
#

How come is it that after I downloaded buff my pc changed servers, I used to play on ~40ping na west but now I run ~90ping us central. Now if I try to go back on na west I run ~140 ping

#

Pls help

frosty nest
sweet delta
#

k

frosty nest
rose perch
frosty nest
#

No idea, as I said BUFF can't affect the ping

#

Try without buff on the custom mode

rose perch
#

Ok

eternal thistle
#

a question can also in the application put robux cards?

frosty nest
eternal thistle
#

can you send me a catch?

rose perch
frosty nest
frosty nest
eternal thistle
rose perch
weary elbow
frosty nest
#

So, it's not related with BUFF/OverWolf?

frosty nest
#

well, then yeah it's related with your internet

frosty nest
rose perch
frosty nest
#

👍 No problem

candid sorrel
#

is it supposed to stay like that?

#

help please

noble acornBOT
# candid sorrel
CHALLENGE STUCK

Here are steps to fix this issue:

  1. Restart BUFF
  2. Navigate to the Challenges tab
  3. Set the game selected to a different game than the one selected
  4. Switch back to the original game with the stuck challenge
  5. Play another match of any supported game and get coins from it (no need to complete the challenge again, you just need to have one game tracked after you followed steps 1-4)
    The stuck challenge should be updated now and you should get the coins for completing it.
proud wasp
#

check that

limber garden
limber garden
proud wasp
#

that's not possible

#

Please make sure to follow every step

limber garden
#

Played csgo after and that updatedf

limber garden
limber garden
bright heart
#

have you removed steam gift cards for EU?

limber garden
#

Update:
this one updated

#

this one did not

frosty nest
#

Did you get coins from rocket league match

limber garden
frosty nest
#

🤔

frosty nest
#

Then the way must be working

limber garden
#

🤷‍♂️

serene hawk
#

buff doesnt track my game anymore does anyone know smt about that

tacit arch
serene hawk
#

Valorant and fortnite

tacit arch
serene hawk
#

what you mean ?

#

what do you mean whit gamemodes

serene hawk
tacit arch
#

spikerush, rated, unrated etc

serene hawk
#

oh right now its not tracking in fortniite

tacit arch
#

what gamemode you playing in fortnite then? Arena, BR...

serene hawk
#

i tried valorant now it works but fornite not

#

arena

#

normal dou trio

noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

serene hawk
#

oh

#

why not arena lol

tacit arch
#

Too easy then

serene hawk
#

?

#

depends on your poiints

tacit arch
#

and also, if it dont track your BR matches, then its probably because are fortnite trackers unstable, you can check in #game-status

serene hawk
#

yeah

#

still doesnt track

#

but still thanks

tacit arch
#

you can check if you have enabled overlay for fortnite

charred crane
#

Will we get our missing coins from unstable games? I had been playing TFT on League for a couple hours, thinking I was getting stuff for it, but I wasn't.

tacit arch
#

check if you have enabled overlay for lol in overwolf settings

#

and no, buff don't want to bankrupt just because overwolf cant fix trackers

charred crane
#

Don't have overwolf installed because nowhere does it say you need to and yikes, lmao. I'll just deal then.

tacit arch
#

if you running buff, you automatically have installed overwolf

#

without overwolf buff cant run

grave pebble
#

does anyone know if thesae are required

proud wasp
#

yep

tacit arch
#

yes

vernal zephyr
#

Slow…

#

You don’t have PayPal?

tacit depot
#

why is this happening to half of my cs games

toxic peak
#

is the dec reffal bugged?

frosty nest
#

yes

#

will be fixed soon but no idea when 😄

charred crane
#

can you change email in buff

frosty nest
#

no

charred crane
#

sad
i wanted to give my buff account by changing email

restive torrent
#

yo i wanted to ask if there are gonna be more EU or global valorant gift cards

noble acornBOT
# restive torrent yo i wanted to ask if there are gonna be more EU or global valorant gift cards
PREPAID CARDS VALORANT

There's a way to use RP cards in Valorant for countries outside of AP (Asia Pacific) region.
First open Valorant and check if you have "Prepaid card" payment option in it, if you do - you can buy LoL global RP code from BUFF's store and use it in Valorant to get VP!
Note that if you're playing in the AP region you won't be able to redeem the RP cards in Valorant.

restive torrent
#

this is for RP

frosty nest
#

Can you read it

restive torrent
#

so i need to buy LoL cards to get Valorants?!!

#

i dont have any LoL cards on buff

frosty nest
#

Premium only

#

for everyone

restive torrent
ember arch
#

hi i am trying to get in to my acc on buff but it keeps spaming me in the right corner Internal server error. What should i do?

frosty nest
#

but it will be back, so

restive torrent
#

ye but for NA there are like 7 cards just wanted to know why so few for EU

frosty nest
restive torrent
#

one thing is though how can the 10 euros card give you less VP but its more expensive than the global one🤣

tacit arch
#

they give you the same amount of VP like 1380RP gift card

restive torrent
#

bro 10 euros in valorant gives 1000 VP

tacit arch
#

yes

#

RP is not VP

ember arch
tacit arch
#

1380RP = 950-1000VP depends on region

ember arch
#

tnx

restive torrent
tacit arch
#

riot points and valorant points is something else, different currency

restive torrent
#

ok so the 10 euro one gives me 1000 VP or RP?

frosty nest
#

VP

#

it might give 950-1001 VP, not sure

weary elbow
#

And 1380 rp probably

restive torrent
#

aight

ember arch
tacit arch
#

can you send me screenshot of that error?

ember arch
serene ginkgo
#

screenshot

#

not a photo of your screen

ember arch
#

Sorry it didnt let me paste the screenshot

serene ginkgo
#

wdym paste?

frosty nest
#

internal server error

ember arch
#

Yeah this

frosty nest
#

have you tried restarting overwolf

ember arch
#

Yeah i did

#

And still nothing

#

Same thing comes

frosty nest
#

Try restarting your router

ember arch
#

Here

frosty nest
#

it doesn't seem like it's a global issue rn

ember arch
#

Aha

frosty nest
#

since you are the only one reporting it 😄

ember arch
#

Yeah ok

#

still nothing 😢

lusty edge
#

hello how can i check when i bought premium

ember arch
#

what should i do ?

lusty edge
weary elbow
maiden obsidian
#

Just go into ur credit card online and it should say when u bought a specific item

compact wigeon
#

can u use buff to ps4?

weary elbow
compact wigeon
#

so the game has to be played on the computer

compact wigeon
#

but u can get gift cards to ps4

weary elbow
compact wigeon
#

does the gift cards just work in USA

weary elbow
compact wigeon
#

ok

#

but if u use the same account to ps4. Does it still dont work

compact wigeon
#

because i want to play the games at my ps4

weary elbow
compact wigeon
#

to the games

weary elbow
compact wigeon
#

ok

silver moat
#

The 1380 rp gift card didnt restock for about 4 months or even more will they be ever restocked like i know that u dont know when will they be restocked

silver moat
#

What is actually happening??

weary elbow
#

Yes, but there are problems with suppliers

silver moat
#

Are they gonna be restocked soon?

weary elbow
#

Idk

silver moat
#

Ok

clever mantle
#

What should I do if I have a problem with buff rewards?

weary elbow
clever mantle
#

even if nothing like that happened

weary elbow
clever mantle
#

something like conjecture

#

okey

#

idk

lusty edge
weary elbow
clever mantle
#

i meann

#

Is there such a thing as the possibility that the award I received will not come?

weary elbow
lusty edge
#

i cant find it i had too many trasactions

shut hemlock
#

Valorant doesn't write my hits, what should I do?

weary elbow
clever mantle
#

no no just theory

weary elbow
shut hemlock
#

yes

#

while the buff is running in the background

weary elbow
# clever mantle no no just theory

Well, there is a possibility, but only the peripherals are delivered in real life, the rest is by email, if that happens you will have to open a ticket

weary elbow
shut hemlock
#

competitive

weary elbow
#

No

weary elbow
shut hemlock
#

aa no no

#

my computer

#

not geforce now

#

normal

weary elbow
noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

shut hemlock
#

okay

#

I checked the overlay is already on

#

its open

#

@weary elbow

silent bough
#

does the us only prizes mean only us or does it also include canada? I know its stupid but maybe it might. I just want to know. Thank you please @ m e

silent bough
#

like the amazon 5$ giftcard

weary elbow
silent bough
#

sorry what do you mean by that

weary elbow
silent bough
#

i meant like can i use/redeem it if im in canada

weary elbow
silent bough
#

ohh

#

ok

#

thx

shut hemlock
#

Did I get right

#

?

silent bough
#

i think you can. u just have to use the card on amazon.com

#

so shipping would take most of the cards money

#

im saying you stick to like steam cards or valorant cards stuff like that

#

if im right

shut hemlock
#

do you think so

silent bough
#

Most likely. If amazon.com is able to ship to your country it will come to your doorstep. You can check. Just type in amazon.com and look to see if they ship to your country. It should say beside the logo on the site.

shut hemlock
#

I don't think so but thanks for the info.

silent bough
#

ok alright. no problem. I think i can check to see if it'll come to germany or not. one sec

shut hemlock
#

thank you I am waiting

silent bough
#

well i think germany is on the list. However the problem is shipping fees may be alot more expensive becuase you are quite far from the us compared to me who lives in canada (right beside the us).

#

you would have to experiment with your orders and see shipping costs when buying something

shut hemlock
#

yes it is unfortunately

silent bough
#

also @shut hemlock , the amazon giftcards are only for premium members im pretty sure.

#

oh ok same here

#

i got it like 30 minutes ago

shut hemlock
#

hmm

#

can you dm

#

I have a suggestion for you

smoky pendantBOT
#

dynoSuccess n!th#4660 has been warned.

sharp quarry
#

why u do that?

#

bro

vernal zephyr
simple oracle
#

the shop has been restocked but not the 1380 Vpoints, which I have been waiting for over a week

#

and it says : last purchased : a week ago

silent bough
#

i think they just gotta get codes and put it in

fathom garnet
#

Hey !!
the adds in mobile dont work since 5 days 😦

weary elbow
topaz geode
#

I have been trying to get 1000 apex coins for a month and every time I try they get bought out instantly does anyone have any tips for being able to buy the buff gift cards?

whole gale
#

im having problem with rocket league

#

i open the game and buff doesn't open

#

i open it manually see if it works but still not detecting any improvement

noble acornBOT
# whole gale i open the game and buff doesn't open
OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

whole gale
#

ooh i see

#

thank you

abstract rock
#

@whole gale don't queue up another time after you finished the game or it won't count

topaz geode
#

I have been trying to get 1000 apex coins for a month and every time I try they get bought out instantly does anyone have any tips for being able to buy the buff gift cards?

modern shadow
#

@noble acorn ill post and ask you again....

#

explain how your points sync

serene ginkgo
#

you can ask as many times as you like but you won't get a response

#

thats a bot

modern shadow
#

so i should just hit up my bank for refunds?

serene ginkgo
#

you won't get a response from the account you pinged

modern shadow
#

we're in a support chat..

serene ginkgo
#

is what I meant

#

because it's a literal bot

#

that cannot reply

smoky pendantBOT
#

dynoSuccess xChris0 | c1vvu.wam#5804 has been warned.

modern shadow
#

thanks all, appreciate the guidance.. ill just contact my bank.. ive emailed, pmed on other networks and asked here 3times and general community as well.. cant get an answer so not worth paying for something

serene ginkgo
#

you didn't get any guidance

#

because all you did was post two screenshots without context

proud wasp
modern shadow
proud wasp
#

but what do you mean by it?

#

is it the total amount of matches played?

#

oh

#

I think i got it

#

Premium bonuses do not count towards the "Stats by game" nor to "your weekly stats"

modern shadow
#

you see the points from yesterday (sunday) ... do you see how many matches were played? yet

#

the points are not being added

proud wasp
#

I see

modern shadow
#

and a premium user gets a boost, but ive gotten more points in less agmes as a free user before... again ive emailed support 5 times months ago and no response, reached out on other platforms and no results...

#

and yes the box is popping up after every game

#

the app actually minimizes my game now to catch the sync, yet nothing is showing

#

and ive waited 24 hours to see if it register and nothing... then other days it give me the 10pt bonus on my challenge for stage 1, and only 1.5 points orr something after 30 matches and hours of game play

#

icing on the cake was completing the cod hours playing event, and this app says i played 1/2 that time for my challenge

proud wasp
#

I'll be honest with you.

#

I've never seen any bug like that.. May you send a screenshot of your transactions history?

lost terrace
#

ngl i probably wont ever buy anything on this app because i have a good feeling the keys are purchased ilegally

modern shadow
lost terrace
abstract rock
modern shadow
lost terrace
proud wasp
# modern shadow

can you send me your overwolf logs to my dms + your buff email? I'll make sure you get a proper answer

modern shadow
lost terrace
modern shadow
#

just saying.. cant downplay something without knowledge is all.. isnt professional its common courtesy.. now if you got a key and then steam emails you saying you have a counterfit key or game or something like that and bans your account... then yes there is validity to your statement

proud wasp
#

@modern shadow why did you send me an invite to a pokemon server

lost terrace
modern shadow
# lost terrace Thats what im worried about. Redeeming a key on steam. Ive spent a lot of money ...

theres plenty of references out there for them, and they are trusted... you arent getting a AAA game usually from them unless you stack points for a while .. so for 2 months of playing you could buy the item youre looking at if thats your route.. but actually getting rewarded for playing my fav game is what hooked me in.. but as far as there app actually working for is where the issues lie..for me

lost terrace
night venture
#

Did they recently made Goggle play cards "Premium Only" item or was it always like this?
The only thing I wanted to buy was that and now the app wants me to pay for 5$ subscription to buy a 5$ play card LMAO

serene ginkgo
proud wasp
#

It was always like that

#

5$ cards were always for premium users, and 10$ for everyone

night venture
#

I can't see 10$ in my app for some reason...

noble acornBOT
#
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

proud wasp
#

Above the general convo. I'm sorry if they were harsh, but you shouldn't expect any answers in the general chat, as stated in #info-and-rules

night venture
#

Also do you have any plans for making more ways to get coins for Mobile / tablet users?
As you can see that's what I been doin for past years.
Unlike PC, we don't have much features like weekly or league bonuses

night venture
proud wasp
#

The mobile app is still under development, and will get massive updates

sudden zealot
#

Hey I have some issues to sign in, can someone help me ?

weary elbow
#

you get 401 error?

sudden zealot
#

yeah

noble acornBOT
#
401 ERROR

Error 401 indicates that your account isn't verified. You'll need to verify your account in order to fix the error. Please check the email that's linked to your BUFF account to find a confirmation email from BUFF. Don't forget to check spam too!

sudden zealot
#

ok thx !

fathom garnet
pseudo nacelle
#

Hey I have completed challenges when my buff has been running while I play siege. But it's not showing up that I completed them. How to fix?

noble acornBOT
#
CHALLENGE STUCK

Here are steps to fix this issue:

  1. Restart BUFF
  2. Navigate to the Challenges tab
  3. Set the game selected to a different game than the one selected
  4. Switch back to the original game with the stuck challenge
  5. Play another match of any supported game and get coins from it (no need to complete the challenge again, you just need to have one game tracked after you followed steps 1-4)
    The stuck challenge should be updated now and you should get the coins for completing it.
pseudo nacelle
#

No I didn’t get anything. It just doesn’t look like it’s tracking my game.

#

Do I need to connect my r6 account to buff?

shadow wolf
shut stump
#

How come I play valkari and it gave me 1 coin even though I was on there for 2+hrd

#

Also how do I see all the games I can choose from

neat hare
#

@tacit arch

#

Wtf

#

It's been 3 moths riot games gift card aren't in the store man

tired vale
neat hare
#

Bro I'm talking to @tacit arch not u

#

So just shut ur mouth

tired vale
#

that's how you get fired from a job

neat hare
#

I'm not doing job here I'm a member of this server

tired vale
#

you get fired in a real job

neat hare
#

Ohh

#

Soo

#

What can I do

tired vale
#

sometimes not worrying about it and aim for something else would help

neat hare
#

Abe tu gyani mat ban

indigo oak
#

Hey, I want to get a riot gift card to add to my val account but im in aus how can i claim in into my account?

neat hare
#

That's the prob @indigo oak bro I'm telling them from 3 moths

tired vale
#

like for instance you can distract yourself for one of those gears to buy time

neat hare
#

Chup chodu

indigo oak
#

is it possible to use a vpn?

neat hare
#

Nope I tried

indigo oak
#

how do you contact them?

neat hare
#

What??

indigo oak
#

found it

neat hare
#

What did u found

south turtle
#

when does razer gold restock

noble acornBOT
#
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

amber meteor